Charity Shop Assistant (RSPCA Suffolk Central Branch)

Charity Shop Assistant
 

Our charity shop in the heart of Ipswich, Stowmarket and Bury St Edmunds is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

We are looking for enthusiastic volunteers to work with our dedicated and hardworking teams at our Ipswich, Stowmarket and Bury St Edmunds Stowmarket Charity Shops. 

As a shop volunteer, you would help serve customers, sort stock, and even help make window displays. It would be helpful if you have worked in retail or have previous customer service experience but not essential, as we are looking for people who love animals, are passionate about making a difference in their community, and want to contribute their time and skills. It’s an exciting opportunity to join our already existing team of loyal volunteers.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both. 

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

 Friendly volunteers who are confident talking to people.
Retail experience would be ideal but is not necessary as full training will be given.
We are ideally aiming for someone who is flexible and can offer an ongoing commitment.       
Good communication and numeracy skills.
You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

We hope you are interested in volunteering for our branch!

 Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.