Roaming Tech Support -11431 (Lincolnshire)

Remote
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Our roaming tech volunteers provide one-to-one support to people with sight loss, visiting them in their own homes to help them get the most out of technology. They may help customers set up a new device, learn new features or trouble shoot tech problems. Roaming tech volunteers support people local to them.

 

*Identify and resolve computer problems; Install hardware, software and upgrades; New technology training; Support people with IT development.

 

*Helping blind and partially sighted people to use tech in their own home.

 

*Helping people remotely.
 

*Use our online system to manage requests for technology help and update progress to resolve problem.

 

*Customer focused approach; empowering attitude; Good communication skills; Natural tech user; Problem solving skills.

 

*Understanding Sight Loss Pack; Induction; Expenses; Support from Volunteers and Staff.

 

Posted by
RNIB View profile Company size Size: More than 1000
Refreshed on: 07 June 2024
Closing date: 22 July 2024 at 23:59
Job ref: -11431
Tags: Advice / Information, IT