Volunteer receptionist
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
To provide a receptionist service for Mind in Somerset.
DETAILED DESCRIPTION
Role: Volunteer Receptionist
Project: Core
Supervisor: Donna Waddleton
Location: Yeovil
Hours/Days available: We are seeking to cover the following hours: Monday (full day),Thursday (full day). We would be happy to split into am/pm roles instead of full days.
Mind in Somerset have the expectation that all who Volunteer for us always live our organisations Values at all times, we ask that you be;
Collaborative – work better together
Respectful – treat people how we like to be treated
Accountable – are responsible for own actions
Inclusive – respect everyone’s uniqueness
Compassionate – empathise, care and support
Main Purpose of the role: To provide a reception service for Mind in Somerset.
Key tasks:
To be the first point of contact for the Mind in Somerset reception function.
Greet all, welcome and help navigate visitors within our offices.
Supply refreshments if people need to wait.
Answer the telephone and support with general administration including responding to e-mail queries.
Providing service users with a signposting and information
Basic administrative support as required e.g. photocopying, scanning, making phone calls, booking venues for training or events, booking rooms.
Liaising with fellow volunteer receptionists to ensure rota is covered
Effectively take and distribute messages to relevant project leads
Dealing with Post and Deliveries
To attend the organisation update meeting
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
To adhere to all volunteer policies of the organisation.
There may be other duties required of our volunteers from time to time.
Person Specification
Essential:
Positive team-working skills
Flexible approach
Demonstrable IT knowledge/experience using Microsoft Packages
Willingness to learn (including independently) to extend their knowledge
Desirable:
Understanding of the need for good record keeping and GDPR
Equal Opportunities:
Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the interview/Volunteer meeting, please contact Mind in Somerset.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.