IT techician/Engineer Volunteer

We would love to hear from you if you have experience in IT support and would like to use your skills to support Mind In Somerset on a voluntary basis. 

Main Purpose of role:   Assist with IT provision in Mind in Somerset

Key Tasks:     User support of systems Including In-house and cloud-based systems.

Supplementary support of Microsoft Azure and 365 systems.

Potential to include user training as required.

Starters/leavers onboarding/offboarding Management.

Record and apply Hardware update/refurbishment/configuration.

Network management assistance including WANS< LANS, and WiFi

Project work e.g. expansion, upgrades, extensions etc.

Assistance with IT Strategy formulation

Responsibilities to Employees and Volunteers;  Provide effective IT support

Person Specification           

 Essential:       Demonstrable existing IT knowledge/experience beyond user level

Understanding of the need for record keeping

Analytic abilities

Ability to clearly support and communicate complex concepts to a range of staff/volunteers

Willingness to learn (including independently) to extend their knowledge

Ability to work alone or within a team.

 Desirable:      An interest in governance and standards

Mathematics/statistics skills at higher education level