IT and Digital Support Volunteer

Do you enjoy helping people?

Could you provide basic I.T and internet advice and support ?

Midland Mencap seeks a volunteer with good digital and IT skills to help our citizens and family carers access information and connect with their local communities by helping them understand the basics of social and digital platforms and applications.

If you have a good grasp of social media,  Microsoft office and general internet use, including safe use practices, you could help to make the world a bit easier to navigate.

Help us showcase the positive impact of the digital world to people who may not currently be accessing it and expand their horizons. Provide tips on safe and secure access so that everyone feels confident to use the internet.

What would I be doing?

Provide a “drop in” opportunity at our busy community hub in Weoley Castle.       Meet and help citizens and their carers to understand and access the digital world via a laptop, smartphone, or MAC book. This will include helping people get online safely, send emails, and use Microsoft applications such as Word and PowerPoint

Support our weekly Digital Creative Workshop. Join in with our staff team as we support citizens to unleash creative talents and learn how to make amazing online content for the digital world.

Collaborate with the marketing team: Share content for use in promotional materials, social media, and the website.

What do I need?

For this volunteer role you need:

·       A good understanding of digital platforms, internet use and Microsoft applications

·       A friendly, calm, and patient attitude

·       Be accepting of people who may be different to you

·       Be happy to chat and a good listener

·       Be willing to learn and act within guidelines set out by Midland Mencap

·       An enhanced DBS check and references will be required

When and where do you need me?

·       Monday afternoons 13.00 – 14.30

·       Weoley Castle Community Centre. Bottetourt Road, Weoley Castle. B29 5TE

What’s in it for me?

As one of our valued volunteers, Midland Mencap will offer you:

·       The chance to gain valuable digital media experience.

·       The opportunity to make a difference to the lives of people with learning disabilities and their family carers.

·       Any training and development that is needed

·       The opportunity to meet new people and be part of a diverse team

·       Support within your role

·       Agreed out-of-pocket expenses

·       Lots of appreciation for your amazing contribution

·       Positive wellbeing from doing something great

·       Improve career opportunities by adding your volunteer role to a CV