Welfare Advice Assistant Volunteer

Latin American House (LAH) is an organisation led by and for Latin Americans in the UK. Our work is dedicated to supporting the needs of the Latin American community in London and beyond, particularly those most disadvantaged or at risk, for example, those enduring living and working conditions in low-paid jobs, facing barriers to social protection, elderly and those without skills or knowledge of social support systems in the UK. The individuals and families using our services benefit from efficient and practical support, learn new skills and improve their opportunities. We strive to provide essential tools to Latin Americans to empower themselves in their pursuit of personal and social change.

As a Welfare Advice Assistant Volunteer, you will play a crucial role in providing support to individuals seeking assistance with welfare-related issues. You will work closely with welfare advisors to offer guidance, information, and support to clients facing various challenges, such as financial difficulties, housing issues, or access to essential services. Your dedication will directly contribute to improving the well-being and quality of life for those in need within our community.

Welfare advice services help with benefits and housing support, giving a big picture of the UK benefits system. This volunteer role lets you explore this system while helping people directly. It's an opportunity for those wanting to learn about tracking data and evaluation, as your work helps create important reports for funders. Working together is important in this role, as you'll be closely with other advisers like staff, partners, and fellow volunteers.