Helpline Volunteer

Volunteering with Independent Choices, the domestic abuse helpline for Greater Manchester

Do you;

Have an interest in supporting survivors of domestic abuse?

Want to have a rewarding volunteering experience?

Want to volunteer within a supportive and caring team?

Have 3 hours a week to commit to making a difference?

We are looking to recruit female Helpline Volunteers to support callers on the Greater Manchester Domestic Abuse Helpline. On the helpline, volunteers provide high-quality, empowering, emotional, and practical support for survivors of domestic abuse and their friends & family members as well as professionals.

About Volunteering

•     Our shifts are 3 hours a week between 10 am – 4 pm Monday to Friday

•     Office-only volunteering

•     Training at your own pace

•     Based in Hulme

•     Reasonable adjustments can be made

Volunteering with Independent Choices Greater Manchester can be a very rewarding experience and you will gain many useful skills, as well as making a positive difference to survivors of domestic abuse. We provide:

•     Full and ongoing, training

•     On -site support and regular supervision

•     Flexible shifts

•     Expenses are paid in cash on the day of volunteering

•     A friendly office spaces

Who we are looking for,

Whilst there is no experience needed, we would ask that our volunteers have the following skills:

•     Good listening skills and the ability to communicate well with a variety of people

•     Punctuality, reliability, and a commitment to volunteering

•     Ability to empathise and be non-judgmental

•     Ability to learn new information and a can-do attitude  

We welcome applications from a wide range of backgrounds, and are keen to hear from women who:

•     Speak another language including Urdu, Punjabi, Bengali, Polish, and Arabic  (but please do contact us if you do not have another language!)

•     Women aged over 50