Media volunteer

Citizens Advice Merton and Lambeth is a local charity dedicated to providing information, support and advice to individuals and families who live, work or study in Merton or Lambeth. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Aim of this role

·         Work together with the R&C team to raise awareness trends of the concerns affecting clients locally as well as areas identified by national Citizens Advice, and raise call for evidence

·         Help the CAML R&C team to monitor social media

·         Together with the R&C team and Senior Management, create posts, publish case studies or updates on local events

·         Take part in content creation (written and video)

·         Feedback on activities in social media

·         Adhere to Citizens Advice Merton and Lambeth’s aims and principles

·         Maintain all relevant GDPR rules and regulations

Location

This role is based in our Mitcham office. Mitcham office has a car park.

What we are looking for

-       Excellent communication skills, both written and verbal are essential

-       Understanding of the social media and how it functions

-       The ability to build and maintain professional relationships and contribute constructively as part of the R&C team, as well as wider CAML team

-       The ability to give feedback clearly and sensitively

-       Good report-writing skills with the ability to condense important information and explain to a range of audiences. Able to research, analyse and explain complex information

-       You will have good organisational and time management skills with the ability to work towards set deadlines. Ability to work on own initiative, within given guidelines

-       Confidence in using a range of IT software to research and analyse data

-       Satisfactory references are required before joining the charity

And we’ll reimburse expenses too.

Commitment

We are looking for volunteers who are able come in our office for at least one day per week. 

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming a part of CAML R&C team and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.

How to apply

If this volunteering role is of interest, we would be delighted to hear from you. To apply please visit our website to find out how.

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.