Retail Assistant

Our shop in picturesque Bradford on Avon is seeking friendly volunteers to engage with customers on the shop floor and assist with behind the scenes tasks. This is a fantastic opportunity for you to expand and develop your retail skills within a charity environment and gain work experience, transferable to your CV. This voluntary role is a great way to meet new people, be part of a team, gain self-confidence and be a major part of helping unwanted and abandoned animals in need. There are plenty of opportunities here to meet your interests and availability. 

We are particularly interested in hearing from people available to volunteer on Tuesdays, Wednesdays, or Thursdays. 

Role Profile

Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Your activities could include:

• Assisting and serving customers on the till
• Providing excellent customer service on the shop floor
• Creating attractive displays and assisting with the visual merchandising of the shop
• Receiving donations from the public and promoting our Gift Aid scheme
• Other daily tasks including cleaning, tidying, dusting and hoovering

About You

You will be an enthusiastic individual with a love for animals and charity shops. You will be well presented, friendly and enjoy meeting new people. It is vital you are reliable and trustworthy and able to offer a regular set of hours each week to fit with shop needs. Previous retail experience is an advantage but is not essential. There is a manual handling element to the role so this should be considered on application.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes. 

All staff and volunteers are required to complete online Health & Safety training prior to their start date. Due to insurance restrictions, we can only take on volunteers over the age of 18.