Volunteer Roles in East Midlands

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

Roots Academy is a non-profit company, established in 2020. The team currently consists of 80 core volunteers across the UK. Roots first began fundraising during Ramadan 2023, raising over £25,000 in one off donations, and £2,200 in monthly commitments. Building on this, Roots is now seeking a Volunteer Fundraising Team Leader, to build the Fundraising function, and help increase donations.

Key tasks

• Work with the Exec team to develop a fundraising strategy
• Identify opportunities for Roots Academy to raise funds – e.g. networking with major donors, events, community fundraising, mosque collections, partnerships, grants, trusts, foundations etc.
• Lead the fundraising team of volunteers to implement the fundraising strategy, and raise funds
• Work with the marketing and finance teams to maintain donor records
• Work with marketing to give feedback to donors on how funds are utilised to deliver Islamic Education

What we’re looking for

• Experience in income generation, fundraising or business development in the non-profit sector
• Knowledge of Islamic values and faith-based giving
• Experience working with the Muslim Community, in the UK

What we have to offer

• Be part of a team of 80+ dedicated volunteers from across the country.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary:

• Define and execute the product vision and strategy for the digital products at Roots Academy.

• Collaborate with stakeholders to gather requirements, prioritise features, and ensure alignment with organisational goals.

• Develop and maintain a product roadmap that reflects user needs and business objectives.

• Conduct market research to inform product decisions and identify opportunities for enhancement.

• Work closely with the development team to define user stories and acceptance criteria, ensuring the timely delivery of product features.

• Monitor product performance and user feedback, utilizing data to inform future development and improvements.

• Foster a culture of continuous improvement and innovation within the development team.

What We’re Looking For:

• Proven experience as a Product Manager or in a similar role, preferably within the education technology sector; prior involvement with Islamic Societies (ISOCs) is a plus.

• Strong understanding of web and mobile application development processes and methodologies.

• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams.

• Experience with Agile methodologies and product management tools (e.g., JIRA).

• A passion for education and a commitment to delivering high-quality digital experiences.

What we have to offer

• Be part of a team of 80+ dedicated volunteers from across the country.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

The Chair of Trustees provides strategic leadership and direction to the Board, ensuring the effective governance of the charity. In this role, you will guide the organisation in its mission to help adults learn to read, ensuring that it operates efficiently and sustainably while delivering a profound impact on individuals’ lives.

You will lead the Board and work closely with the CEO to advance the charity’s vision that every adult who wants to learn to read, can.

Key responsibilities

Leadership and Governance:

• Lead the Board of Trustees in providing strategic oversight and effective governance, ensuring compliance with the charity’s constitution, legal, and regulatory obligations
• Ensure the charity stays true to its mission of helping adults learn to read and that all activities align with its vision, values, and strategic objectives
• Foster a culture of collaboration, inclusion, and accountability within the Board

Board Management:

• Chair Trustee meetings, setting agendas in partnership with the CEO or senior staff to ensure discussions focus on the charity’s priorities
• Encourage open, respectful debate and collective decision-making among Trustees, ensuring clarity of outcomes and actions
• Oversee the recruitment, induction, and development of Trustees, ensuring the Board is diverse, skilled, and effective in fulfilling its responsibilities
• Monitor and assess the performance of the Board, supporting Trustees to carry out their duties

Support to Senior Staff:

• Function as the primary link between the Board and the CEO, offering guidance,support, and constructive challenge
• Conduct regular appraisals and set objectives for the CEO, ensuring they have the resources and backing to succeed
• Serve as a sounding board for major decisions and initiatives, especially those that advance the charity’s literacy goals

Advocacy and Representation:

• Function as an ambassador for the charity, promoting its work to external stakeholders, including funders, partners and the public
• Represent the charity at public events, campaigns, and meetings to raise awareness about adult literacy challenges and successes

Risk and Compliance:

• Ensure the charity has effective policies and systems for financial management, safeguarding and risk mitigation
• Oversee the preparation of statutory reports, ensuring compliance with the Charity Commission and other regulatory bodies
• Safeguard the charity’s reputation and ensure its activities comply with all relevant laws and its governing documents

Strategic Planning:

• Collaborate with Trustees and staff to monitor progress against strategic goals,adapting plans as necessary to meet evolving challenges and opportunities

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately our cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

• For this role there will be a requirement to perform site visits to scan 'found' cats for microchips.

What we need from you

You’ll be:

• Responding to enquiries from the public about lost and found cats
• Keeping up to date records of lost and founds cats
• Matching cats that are reported lost with those reported found
• Advertising lost and found cats
• Providing help and information to owners about their lost cats

Time expectation 

Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

As a Trustee, you will provide strategic guidance and oversight to the charity, ensuring it achieves its mission of helping adults learn to read. This role specifically seeks a Trustee with experience and insight in working with, large numbers of volunteers, to support the charity in developing, sustaining and empowering its national volunteer network to maximise impact.

You will work closely with the Board, CEO and Senior Team to advance its vision of ensuring that all adults who want to learn to read, can.

This role is ideal for someone with a passion for volunteering and an understanding of its impact in driving social change. If you are ready to help empower volunteers to create a brighter future for adults struggling to read we would love to hear from you.

Key Responsibilities
 

Strategic Oversight:

• Contribute to the charity’s overall strategy with a particular focus on its volunteer-led initiatives
• Apply your insights and suggestions to help further develop the organisational strategy to maximise impact from volunteers
• Advise on best practices for recruiting, training, and retaining volunteers at scale
• Support the development of policies and frameworks that ensure a positive and effective experience for volunteers

Volunteer Management Expertise:

• Provide an insight into managing largescale volunteer programmes, including geographically dispersed teams
• Advise on the design and implementation of systems for communication, engagement, and recognition of volunteers
• Share experience on strategies to address challenges such as volunteer retention, motivation and recognition
• Advise on strategies to promote and ensure diversity, inclusion, equity and belonging,including reaching new, or currently underrepresented, volunteer communities
• Add value for the volunteers of Read Easy by supporting the team to meet expectations of volunteers and ensure a quality experience of volunteering with us

Governance and Compliance:

• Ensure the charity’s volunteer practices comply with legal requirements, safeguarding protocols and best practices.
• Support the Board in overseeing the performance of volunteer programmes and their contribution to the charity’s goals
• ​Advocate for inclusive, equitable approaches to recruitment and management across Read Easy

Advocacy and Representation:

• Champion the roles, value and impact of volunteers within the charity, ensuring that their ideas and views are considered instrategic planning and development
• Act as an ambassador for the charity, building relationships with stakeholders and potential partners who can enhance its volunteer network

Collaboration and Leadership:

• Work closely with staff and other Trustees to support the charity’s volunteer-focused activities
• • Share expertise to strengthen the charity’s capacity to manage a growing and diverse volunteer base
• • Contribute to broader discussions and decision-making as an active member of the Board of Trustees

A Little About Us!

Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.

Why we need you!

Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!

What we offer!

Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.

Note - if you apply for this role and are unfortunately not appointed, we will consider you for the Marketing Manager role

We are looking to appoint a volunteer who has experience in management and who is able to support the functions of our Marketing Department through the effective management of our marketing team and marketing policy. These functions include; website, social media, engagement, events and sponsorship (as a temporary function within this department).

Key accountabilities:

• Departmental strategic management 
• Marketing policy development 
• Social media output 
• Website development and design 
• Engagement and events 

Requirements 

• To have experience working in the charity sector or voluntary sector 
• To have experience in managing a team of people 
• To be competent in IT, social media and website design 
• To be an effective communicator 

Why we want you

We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

Our fosterers play a vital role by providing a temporary home for animals that are in the care of the RSPCA, either during rehabilitation or whilst they are waiting for a suitable permanent home to be found.

You could be fostering an animal for just a few weeks, or it could be a longer-term placement for several months or more.

What you will be doing

• Providing care and suitable housing in a safe environment for cats while they are in foster care in accordance with Society policies and guidelines
• Feeding, watering, providing enrichment and grooming cats (as appropriate)
• Keeping accurate records of expenditure on fostered animals, via receipts and completed expense forms
• Completing records/daily observations in relation to behaviour and health and liaising with your Foster Coordinator when needed
• For cats ready for rehoming: raising awareness about animals in your care with the hope of rehoming them (including sharing images and videos with your local contact/team)
• For cats' subject to an RSPCA case: using discretion (where needed) if the animal has specific needs or reasons for being in your care
• Offering a separate room to keep the cat/s in and your family/household must be fully supportive (and checked/confirmed that there are no cat allergies within the household)
• Transporting your foster cat for appointments, vet consultations, etc

The skills you need

• Volunteers must be aged 18 or over
• Previous experience of fostering would be beneficial, and experience caring for cats is essential
• If you have existing cats, it is preferred that they be spayed/neutered and vaccinated (unless there are medical reasons why they can't be), but this can be discussed on a case by case basis
• If in rented accommodation, permission from the landlord must be obtained

What's in it for you

• Meet like-minded people and get to know more about the work of the RSPCA
• Add an important animal welfare role to your CV
• A great induction and training relevant to your role
• Support from our local and national teams
• You’ll be making a huge difference to the welfare of animals

Disclaimer

Our voluntary roles are subject to an informal interview and introductory period. Before you can start volunteering you’ll need to complete our suite of eLearn training including a simple online Health & Safety assessment.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Children from lower-income families are less likely to achieve academically than their better-off peers. Action Tutoring is a charity that works to level the playing field.

We are looking for volunteers to support pupils from disadvantaged backgrounds in maths or English. As a volunteer, you’ll:

• Work with 1-3 pupils to improve their English and maths, either in-person or online
• Commit to a 10-20 week programme, for just one hour a week
• Support either primary or secondary school-aged pupils
• Use our tutor workbooks to shape your weekly sessions

Good grades improve future prospects, opening the door to a wider range of opportunities. If you enjoy working with children and are passionate about social equality, you can make a tangible difference by volunteering for an hour a week.

What support will I get?

• Training (a two-hour induction session)
• In-session support from your Programme Coordinator
• Tutor workbooks with session plans
• Travel expenses up to £5 per session
• A free DBS check

Do you want to co-ordinate vegan volunteering?

As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.

What does the Organiser role involve? 

Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.

We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.

You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support. 

What training and support is available? 

There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do. 

From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email. 

What skills would be useful in doing this role? 

• Great organisational skills
• Experience of coordinating people
• Experience of working to specific dates and deadlines
• Good time keeping
• Ability to work independently
• Ability to motivate people around the topic of veganism
• Ability to stick to branding
• Ability to read emails in a timely manner and translate tasks into actions quickly
• Ability to report back on activities
• Excellent knowledge of vegan issues

How much time do I need to invest?

You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.

Tender aims to prevent domestic abuse and sexual violence by educating children and young people about the issues through creative projects. Our programmes are safe, enjoyable, and age-appropriate which allow people to engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to learn through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Our Trustees are vital to us, setting the strategy for the organisation, ensuring its financial stability and offering insights that help us to ask and answer questions. The Board of Trustees lead and control Tender and are responsible for its governance, policy and affairs. Trustees have responsibilities under charity and company law, and also under Tender’s Memorandum and Articles of Association, for directing the affairs of the organisation, ensuring that it is solvent, well run and delivers Tender’s objects. The day-to-day running of the charity is delegated to the CEO and the Senior Leadership Team.

All trustees are expected to:

• Safeguard and promote the reputation, vision, mission and values of Tender
• Ensure the charity complies with its governing documents, relevant legislation and regulatory requirements
• Determine the overall strategic direction and development of Tender, by agreeing organisational polices, budgets and objectives, and to ensure targets are set and performance is measured against those targets
• Contribute any specific skills, knowledge, and experience which they may have to help the Board of Trustees reach sound decisions
• Ensure the effective and efficient administration of Tender and its financial stability
• Ensure that key risks are being identified, monitored and controlled effectively
• As requested by the Chair, represent the Chair of the Board at functions and events, and lead or be a member of committees/panels/groups
• Collectively own and hold the Board to account for its decisions and activities, ensuring the avoidance of any personal conflict of interest
• Provide support and challenge to Tender’s CEO in the exercise of their delegated authority and affairs
• Engage with volunteers, Patrons and other beneficiaries to keep informed about the organisation's activities and wider issues that affect Tender's work
• Attend Board meetings, adequately prepared to contribute to discussions

What we are looking for

We look for the following qualities in all trustees:

• An interest in and commitment to the mission, values and vision of Tender
• The ability to think and act strategically
• Leadership, communication and influencing skills
• Sound independent judgement and integrity
• An understanding of the legal duties, responsibilities and liabilities of trusteeship, or a willingness to learn (we will provide training and guidance on charity governance if you do not have previous experience)
• A strong personal commitment to equity, diversity and inclusion
• The ability to inspire trust and confidence in people
• A willingness and ability to devote the necessary time and effort to prepare for and attend board and committee meetings, including remaining in the role for a minimum term of two years

For trustees with communications experience, we are also looking for:

• Experience in developing or implementing communications strategies
• Experience of building communications capacity within a growing organisation
• Knowledge of crisis communications management
• An ability to use communications to aid the diversification of our fundraising

For trustees with policy and influencing experience, we are looking for:

• Knowledge of UK politics and parliamentary processes
• Knowledge of policy areas and governmental departments relevant to Tender, in particular Education, Health and Home Office
• Experience of developing and promoting policy and campaign strategies for an organisation, and creating effective public affairs influencing strategies
• Experience of engaging with stakeholder at different levels of government (Parliament, civil service, local authority) to influence policy decisions

Support Through Court offers practical and emotional support to people going through the civil courts with no legal aid so that litigants in person are comfortable with the process and can represent themselves to the best of their ability. Our volunteers proved support face to face, on the phone, and online to people dealing with divorce, eviction, access to children and many other challenges. We believe that no one should have to face court alone.

Our current Chair, Caroline Artis is standing down at the end of May and we are looking to recruit a replacement. The new Chair will lead an established board of 9 trustees with a wide range of skills and experience, and work with our Chief Executive and leadership team.

We are looking for a Chair who has skills and experience in leading teams, focusing on strategic goals, communicating with stakeholders, and championing the values of an organisation. While we would expect the Chair to be committed to the values of Support Through Court we do not require applicants to have any experience or qualifications in law or the legal system. We value diversity in our trustees and encourage applications from all walks of life.

Our Chair will work closely with our Chief Executive and other trustees to achieve our strategic objectives. Our board meets five times a year and has three sub-committees dealing with service, audit and risk, and fundraising, each with its own chair. In addition to chairing full board meetings, the Chair will be responsible for appraising the work of the Chief Executive and acting as an ambassador for Support Through Court at various events.

Being a trustee and Chair of Support Through Court is hard work and needs real commitment but it is inspiring and fulfilling to be part of this team.

For further information visit our web site.

Closing date for applications: 6th April 2025

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

The Bat Conservation Trust (BCT) is proud to be the leading UK charity devoted solely to the conservation of bats and their habitats. BCT’s vision is a world rich in wildlife where bats and people thrive together. Our mission is to work collaboratively and with a diversity of people to protect bats and their habitats in an ever-changing world. 

BCT is governed by a Board of Trustees (BoT), which comprises a maximum of fourteen Trustees. Included in this number are four officers (Chair, Vice-Chair, Secretary and Treasurer). Trustees have a collective responsibility. This means that Trustees always act as a group and not as individuals. The BoT meets four times a year, currently one in-person meeting and three video conference meetings.

Our Trustees play a vital role in making sure that BCT achieves its core purpose. They oversee the wider management and administration of the charity. They also ensure that BCT has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the Senior Management Team to enable BCT to grow and thrive, and through this, achieve our mission to work collaboratively and with a diversity of people to achieve resilient populations of bats and improve their habitats in an ever-changing world.

A Trustee must be willing to support and provide advice on BCT’s purpose, vision, strategy, governance and financial stability.

Please visit our website via the link to view more information on the role and how to apply.