Volunteer counsellors volunteer roles in kensington and chelsea, greater london
Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?
At Childline we are actively recruiting new Volunteers.
What will I be doing?
- Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
- On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
- The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.
What impact will this have?
- Childline is a unique service, valued greatly by the Young People who contact us.
- It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
- Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
- However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
- That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.
Training
- Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
- During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
- As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
- You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
- Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.
Childline provides a safe place for Young People to talk confidentially to Volunteer Counsellors, an option that many of them do not have elsewhere.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?
We're looking for 2 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service.
As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.
Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.
People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.
In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.
Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.
What the role involves
This role may vary depending on needs, but is likely to include:
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Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments
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Providing one-to-one counselling sessions to clients aged 18 & over
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Update our database with the client’s information, sessional notes and session attendance
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Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR
- Attending and participating in peer supervision support
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Attend CPD training to ensure your knowledge stays current
- Participating in volunteer meetings
- Maintaining client confidentiality, upholding data protection and equal opportunities principle
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Attend monthly Supervision and peer support sessions to ensure safe working practices
We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.
What you need for this role
Essential
- Be a member (including student membership) of one of the recognised membership organisations (see below)
- Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR
- Minimum of 100 hours supervised
- Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
- A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
- Able to keep people’s personal data safe
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Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
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Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.
Desirable
- Knowledge of chronic pain or Complex Regional Pain Syndrome
- Previous experience as a chronic pain or CRPS counsellor or psychologist
- Committed to our values
- Willing to develop skills and experience
- Enjoy working as part of a team
- Effective administration skills, planning and organisation skills
- Approachable, presentable, enthusiastic
We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.
Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.
Recognised Organisations You Must Be A Member of:
- British Association for Counsellors and Psychotherapists (BACP)
- British Association for Behavioural and Cognitive Psychotherapists (BABCP)
- EMDR Association UK
- Complimentary and Natural Healthcare Council (CNHC)
- British Psychological Society
- General Hypnotherapy Register (GHR)
- British Society for Clinical Hypnotherapists (BSCH)
- National Council for Hypnotherapists (NCH)
- United Kingdom Council for Psychotherapy (UKCP)
- The National Hypnotherapy Society (HS)
- National Counselling Society (NCS)
- Health & Care Professions Council (HCPC)
- The Association for Professional Hypnosis and Psychotherapy (APHP)
- National Register of Hypnotherapists & Psychotherapists (NRHP)
Making a difference
What impact will the opportunity have?
You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.
What's in it for you as the volunteer?
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a very small, registered charity (number 1164078) who are looking to maintain and grow our current service offering.
We provide counselling support, for children and young people who would not normally have access to the help they need by offering funded counselling to children and young people within 35 local, surrey-based schools on a bi termly basis. We usually offer a counsellor for 3 hours per week, although this can be more depending on need and the size of school, as well as the age group that the volunteer counsellors need experience in.
We offer some part funded counselling on a self-referral basis for those who do not have access within their school environment or for those above school age. We currently support approximately 45 children, young people and their caregivers on a weekly basis.
We are looking for another Student/Volunteer Counsellor to join our small passionate and perfectly formed team working in Surrey.
Role Description
You will provide at least 3 counselling sessions to 3 separate children and/or young people per week at one school per term. You will then move to another school to continue supporting children on a similar basis for another term. We ask for your commitment to this (as a minimum) for one academic year. You may commit to more if you can. The schools will be either based in and around Tadworth, or in and around the Byfleet/Woking area.
The Matthew Hackney Foundation will provide bi-weekly supervision with our counselling lead who is a qualified and accredited child and adult therapist.
The Matthew Hackney Foundation will provide you with professional support and training in accordance with BACP guidelines and best practice, specifically on topics that are relevant to working with children and young people.
You must read and adhere to all of our relevant policies, including safeguarding, confidentiality and information sharing.
This is a general outline of our volunteer counsellor role, please be aware that your duties and responsibilities may develop as your role grows and you may be required to undertake other relevant reasonable duties from time to time.
Key criteria required for the role;
Qualifications:
You will be a fully qualified Counsellor, Therapist or Educational/Clinical Psychologist or studying towards one of these professions at the following levels:
Diploma or degree in Counselling (minimum of Level 4 or above). You will need to have achieved your certificate of competence to practice or be working towards this. You must also have completed your NCFE levels 1 – 3 in counselling skills (or the equivalent).
Degree, MSc or MA in Counselling, Counselling Psychology or Psychotherapy - if you are in your first year you will have relevant experience of direct work with children.
Experience:
Counselling training must have, or have had, a therapeutic and personal development component rather than being purely theoretical or research based (as with Distance Learning courses). Examples of this include: role play, creative work with art, TRIAD techniques.
Preferably will have experience of working with children aged 4 – 16 gained through volunteering, caring for children or through a background in a caring profession such as nursing, social work or as a health visitor.
Our ideal volunteer would have/demonstrate;
A passion for supporting the mental wellbeing of children & young people.
Willingness to make a minimum commitment to practice in school one half day per week (term time only) for one academic year.
Understands and can demonstrate the values, vision and mission of The Matthew Hackney Foundation.
Emotionally robust and able to demonstrate self-awareness and self-reflection
Will have undertaken personal therapy (one-to-one or group therapy) to enhance this.
Be willing to develop an understanding of The Matthew Hackney Foundation’s equal opportunities policy, safeguarding policy and confidentiality policy, and a personal commitment to equality of opportunity and anti –discriminatory practice in service delivery.
Outgoing, friendly and proactive character.
Be comfortable volunteering within a group or by yourself
Being able to use your own initiative but be able to ask for help when you need it.
Be creative and full of ideas
Be trustworthy, friendly and reliable
Ability to multitask
Ability to work under pressure.
Why Work with us?
We are a friendly bunch are passionate about people. You will help us deliver our much-needed service and receive relevant training and support from our team. You will help to make a difference to the lives of children and young people locally.
Please get in touch for an informal chat or if you would like to know more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
Our Associate Counsellors provide emotional support to adult members of families where there is a child or children with complex medical needs.
Tasks
Families who have been assessed by an experienced therapist from the project will be referred to the Associate Counsellor who will:
- Make contact with families, organising timing and frequency of sessions
- Provide counselling/therapy sessions to a member of each family
- Undertake a minimum caseload of 2 clients
- Attend monthly, mandatory, group supervision (2 hours)
- Undertake The Maypole Project initial training (20 hours)
- Work to The Maypole Project model of support (including flexibility in location of sessions)
- Complete client notes and The Maypole Project paperwork as required
- Liaise with supervisor or the Lead Therapist in case of questions/difficulties
- Follow The Maypole Project policies and guidelines at all times whilst volunteering
- Attend service-wide activities including family activity events and fundraising events
For students: Please check whether your course placement requirements would enable you to provide counselling at external venues (clients home, hospitals, hospices etc). This would occur only after a settling in period and with additional training and support provided by The Maypole Project.
Support
Whilst volunteering you will have support from our Family Support Co-ordinator for day to day issues and our Lead Therapist or another qualified counsellor for monthly clinical supervision.
Location
At our offices in Orpington and Greenwich or, after a settling-in period, in local schools, hospitals, hospices and client’s homes.
Time Commitment
Volunteers days and hours are negotiable but, due to the long-term promise of support to our clients, a most valued aspect of our service, we do ask volunteer applicants to be available to volunteer for a minimum of 6 months from acceptance onto the volunteering programme at The Maypole Project. We would ideally like volunteers to aspire to offering 2 years commitment to the role.
Note
STUDENT PLACEMENTS ONLY: We will review your work with the project throughout your placement to your graduation. If appropriate after either 2 years experience volunteering with us in therapies OR 3 months minimum experience post qualification with The Maypole Project you will be considered for a sessionally paid role with the organization.
Person Specification
Education & qualifications
- Good general education (essential)
- Placement: Final year student studying on a counselling diploma (level 4) or a degree/masters in counselling or counselling/clinical psychology or psychotherapy OR Qualified counsellor, therapist or clinical/counselling psychologist (diploma or first degree or masters) (essential)
- Courses must be accredited by BACP or approved equivalent (essential)
- Associate Counsellor (essential)
- Qualified as outlined above (essential)
Previous experience
- Student placement: 20+ hours of support to adult clients (essential)
- Associate Counsellor: 100+ hours of counselling support to adult clients (essential)
- 20+ hours of face to face counselling experience to adult clients (desirable)
Skills & knowledge
- Good communication and interpersonal skills (essential)
- Person-focused approach (essential)
- Experience of supporting children and families (desirable)
Attributes
- Self-motivated (essential)
- Able to work flexibly (essential)
- Approachable (essential)
- Ability to empathise with families in difficult situations (essential)
- Discreet and able to adhere to confidentiality procedures (essential)
- Commitment to equal opportunities and a non-judgmental attitude (essential)
- Commitment to further training and personal development (essential)
Exemption clause
- 2 years without significant loss (including divorce/diagnosis of chronic illness)
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Will you share your counselling or psychotherapy skills as a child & young person's (CYP) counsellor or therapist to join an online counselling service for young patients with a pain condition (Complex Regional Pain Syndrome)? We’re supporting patients, relatives, partners and carers affected by a debilitating condition; Complex Regional Pain Syndrome (CRPS).
We're looking for qualified paediatric/child & young person counsellors, psychotherapists or psychologists ideally with some experience of working with chronic pain patients, who may want to volunteer their skills supporting our young service users and help develop a psychological support service.
As a Volunteer Child/Young Person's Counsellor/Therapist you’ll be providing remote online counselling/therapy support services to young people aged 5 to 18 who are vulnerable, many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling sessions online or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our young services users. We will also consider therapists who are in need of a placement.
Depending on your qualifications, skills and experience, volunteer child counsellors / therapists provide person centred counselling (general talking counselling), integrative, pluralistic including or Cognitive Behavioural Therapy (CBT), ACT and EMDR for young CRPS patients.
We are needing to expand this service to support our young clients as it has rapidly received a high number of referrals. People can be referred both by health or legal professionals as well as having parents/guardians referring them to the service.
In this role you’ll be able to develop your paediatric counselling skills, organisation, communication and team working skills. If you have experience in younger children please do get in touch.
Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.
What the role involves
This role may vary depending on needs, but is likely to include:
-
Undertake a child client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 one hour (or 45 mins age dependant) sessions for each client plus 4 assessments
-
Providing one-to-one therapy sessions to young patients aged 5-18 (we will consider therapists who can only support primary or secondary school age)
-
Update our database with the client’s basic information and session attendance
-
Maintain succinct, relevant session notes and store these securely
- Attending and participating in meetings
- Project monitoring, creating, reporting and outcomes evaluation procedures
-
Attend CPD training to ensure your knowledge stays current
- Participating in regular meetings with the Clinical Lead
- Maintaining client confidentiality, upholding data protection and equal opportunities principle
-
Attend monthly Supervision to ensure safe working practices
We can support you to develop the skills you need for this role, including an induction. You will have a chance to discuss your role and any additional needs with us.
What you need for this role
Essential
- Be a member of one of the recognised organisations (see below)
- Level 4 Diploma level qualifications as a minimum, Degree or Masters in Paediatric Counselling, Counselling/Clinical Psychology, Psychotherapy, Play Therapy, Dance & Movement Psychotherapy or Art Therapy
- Minimum of 100 hours supervised
- Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
- A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
- Able to keep people’s personal data safe
-
Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
-
Able to support a minimum of 2 child or young clients a week, being two hours of your time for counselling sessions plus time for administration. We ideally hope you to offer the charity a commitment of six months.
Desirable
- Personal or professional Knowledge or experience of chronic pain or Complex Regional Pain Syndrome
- Previous experience as a chronic pain or CRPS paediatric counsellor or psychologist
- Committed to our values
- Willing to develop skills and experience
- Enjoy working as part of a team
- Effective administration skills, planning and organisation skills
- Approachable, presentable, enthusiastic
We welcome trained paediatric counsellors, child therapists and counselling/clinical psychologists who are willing to give their time to support our valuable work.
Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.
Recognised Organisations
- British Association for Counsellors and Psychotherapists (BACP)
- British Association for Behavioural and Cognitive Psychotherapists (BABCP)
- Complimentary and Natural Healthcare Council (CNHC)
- General Hypnotherapy Register (GHR)
- British Society for Clinical Hypnotherapists (BSCH)
- National Council for Hypnotherapists (NCH)
- United Kingdom Council for Psychotherapy (UKCP)
- The National Hypnotherapy Society (HS)
- National Counselling Society (NCS)
- Health & Care Professions Council (HCPC)
- The Association for Professional Hypnosis and Psychotherapy (APHP)
- National Register of Hypnotherapists & Psychotherapists (NRHP)
Making a difference
What impact will the opportunity have?
You will join the charity during a critical and challenging period as the service is rapidly expanding and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for younger clients but also ensure we provide counselling services and mental health support to our young child CRPS patients who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.
What's in it for you as the volunteer?
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is continually developing, you would have a key role in developing a young person counselling programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in a child's life which is already isolated and painful, who may not have received any psychological support.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our ever expanding team of therapists to deliver face to face counselling to anyone over the age of 18 years, in South West London.
You will become part of an organisation that is passionate about providing support for the local community, along with therapists from a diverse range of backgrounds.
We offer
- Free fortnightly supervision
- Appraisals and feedback for institutions
- Support from counselling and admin team
- Free training and CPD
We ask for therapists to:
- Have completed at least 100 hours of face to face, supervised clinical experience completed. Relevant work / life experience will be considered.
- Be qualified to Level 5 diploma level or be enrolled on the 2nd year of a BACP or UKCP accredited course.
- Be able to commit to three clients a week, for a minimum of 2 years.
- Attend personal therapy throughout their placement while a trainee.
- Attend fortnightly Richmond AID supervision.
- Hold membership of their relevant awarding body
Richmond AID will empower disabled people to achieve greater independence and choice by providing a range of services and support.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Clinical Supervisor interested in supporting counsellors and therapists?
Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been affected by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 2 volunteer Clinical Supervisors to join this team ensuring we can continue the provision of our vital emotional support services to this community. We would ideally like to take on 2 Clinical Supervisor supporting a small group of therapists who specialise in a range of modalities.
All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable individuals, many of whom are isolated and in need of mental health support.
Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for counsellors or psychotherapists who provide counselling support or specialist services, such as general talking (person centred) therapies, integrative therapists, Cognitive Behavioural Therapy (CBT) or Eye Movement Desensitization and Reprocessing (EMDR) for CRPS patients, their loved ones and carers. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.
Key Tasks and Objectives
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Facilitate Clinical Supervision group sessions on a monthly basis (online) and ideally be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees
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Administer this supervision from invitation through to record keeping
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Take part in complex case allocation meetings with the Clinical Lead
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Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead
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Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision as/if appropriate
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Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies
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Abide by all Burning Nights CRPS Support policies and procedures
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Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework
Key Skills, Qualifications and Experience
Essential:
-
Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field
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Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)
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Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent
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Significant proven experience of supervising individual counsellors/psychotherapists from a range of training backgrounds
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Appropriate and proven clinical experience of working with clients with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with clients living with or affected by chronic pain or chronic conditions
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Willingness to engage in any Burning Nights CRPS Support training
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Understanding of issues regarding confidentiality and management of risk within a counselling service
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Good administrative skills
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Understanding of the voluntary sector
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Commitment to on-going engagement in personal supervision
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Knowledgeable of and committed to equalities’ provision
Desirable:
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Appropriate and proven clinical experience of working with clients living with or affected by chronic pain or chronic conditions
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Being able to supervise therapists who work in therapy such as CBT, ACT, EMDR etc
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Experience of working within a low-cost / free voluntary sector counselling setting
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Experience of working within the voluntary charity sector
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall purpose
To support children (the child/ren who have complex medical needs and/or their siblings) in 1:1 sessions through the integration of counselling and play skills
Role responsibilities
Children, who have been assessed by an experienced therapist from the project and with parental consent, will be referred to the Child Therapist who will:
- Make contact with the client’s parent/guardian organising an initial 1:1 meeting with them to talk through the issues their child faces and establish the time, location and frequency of sessions
- Provide support through an integration of counselling and play skills
- Attend monthly group supervision (2 hours)
- Undertake The Maypole Project initial training (20 hours)
- Work to The Maypole Project model of support for children and young people
- Attend a training update session at least once per annum
- Complete client notes and The Maypole Project paperwork as required
- Liaise with their supervisor or the Clinical Supervisor in case of questions/difficulties
- Follow The Maypole Project policies and guidelines at all times whilst volunteering
- Attend service-wide activities including family activity events and fundraising events
For students: Please check whether your course placement requirements would enable you to provide counselling at external venues (clients home, hospitals, hospices etc). This would occur only after a settling in period and with additional training and support provided by The Maypole Project.
Support
Whilst volunteering you will have support from our Family Support Co-ordinator for day to day issues and our Lead Therapist or another qualified counsellor for monthly clinical supervision.
Location
At our offices in Orpington and Greenwich or, after a settling-in period, in local schools, hospitals, hospices and client’s homes.
Time Commitment
Volunteers days and hours are negotiable but, due to the long-term promise of support to our clients, a most valued aspect of our service, we do ask volunteer applicants to be available to volunteer for a minimum of 6 months from acceptance onto the volunteering programme at The Maypole Project. We would ideally like volunteers to aspire to offering 2 years commitment to the role.
Person Specification
Education & qualifications
- Good general education (essential)
- Final year student on counselling or therapies course; including study of child development and child therapies (essential)
- Courses must be accredited by BACP, IATE, BAPT or approved equivalent and require the student to engage in personal therapy across one year (essential)
- Qualified at diploma/degree or masters level in child and young person counselling or play therapy or equivalent (desirable)
Previous experience
- 20+ client hours supporting children and/or young people (essential)
- 20+ face to face client hours supporting children and/or young people (desirable)
- Experience of working with people impacted upon by complex medical needs/loss and bereavement (desirable)
- Working with people from a diversity of backgrounds (desirable)
- Working with diversity of disability in families (desirable)
Skills & knowledge
- Good communication and interpersonal skills with all ages – focusing on children and young people (essential)
- Child and Family centred approach (essential)
- Experience of supporting children and families (desirable)
Attributes
- Self-motivated (essential)
- Able to work flexibly (essential)
- Approachable (essential)
- Discreet, boundaried and able to adhere to confidentiality procedures (essential)
- Commitment to equal opportunities and a non-judgmental attitude (essential)
- Commitment to further training and personal development (essential)
Exemption clause
- 2 years without significant loss (including divorce/diagnosis of chronic illness)
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We seek a Chairperson to head our Board at Evolve Counselling who will guide our strategic direction in the provision of lowest cost mental health counselling for individuals and businesses.
Location: Cambridgeshire area of operations. Chair can be fully remote.
Voluntary: Reasonable expenses paid
Commitment: Initial term of 1 -3 years. Flexible hours per month
Closing date: Tuesday 6 May at 9:00
Overview
For over 40 years Evolve Counselling has provided lowest-cost professional mental health counselling for adults in Cambridgeshire, Peterborough, Northamptonshire and beyond, through the skill and dedication of our team of 60+ BACP-registered counsellors.
The role
We are looking for a new Chair who understands the growing demand for our services and the challenges of competing as a medium sized charitable business at this time. We shall look to our new Chair to build trust and engagement with our CEO, the Trustee Board, our volunteers, and supporters, as we capitalise on great recent work to stabilise and find new opportunities for significant growth.
The new chairperson will ideally bring health and wellbeing experience and commercial skills, as well as a demonstrable empathy for charitable working and commitment to the Nolan Principles of public life.
The role of the Chair is hugely rewarding and the scope under the leadership of the current CEO for Evolve to grow and innovate is significant. You will have significant senior leadership experience to drawn upon as you take ultimate responsibility for directing and inspiring the Trustees, making sure we are financially sustainable, and well run for our clients. Our ethos is to look upwards and outwards as we strive for a leading position in mental health services for all, and your commercial acumen, professional contacts, and powers of persuasion in business will be a huge support for our ambitions.
Including quarterly board meetings, committee sessions (at present virtual), a face-to-face AGM event, plus away days, and regular meetings with our CEO and the trustees, we anticipate a flexible time commitment of around 2 - 5 days per month.
For further information or an informal discussion on the role, please contact Kevin Bottrell.
Application process: Expressions of interest in the first instance by email to our CEO Gordon Ackroyd.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Applicants must live in Watford, Hertfordshire (UK) or surrounding area.
Befriending Coordinator for Watford and Three Rivers Refugee Partnership (WTRRP)
Job Summary: A befriending coordinator role is available WTRRP. Befriending is one of the longest running services at the charity and it has recently been reviewed so that volunteers and clients are receiving the best and most supportive experience possible. A coordinator is required to ensure the smooth running of the service and that the new Befriending vision and policy is carried out.
Principal Responsibilities:
● Be a point of contact to all Befrienders.
● Help with the organising and allocating of befrienders with befriendees, with the support of Casework Coordinator, in a timely manner.
● Encourage befrienders to empower clients and create a self-sufficient service.
● Communicate with befrienders and Casework Coordinators to determine whether the befriending relationship is suitable or needs to end.
● Raise any safeguarding issues immediately with the Safeguarding Lead and/or a member of the Committee.
● Develop a good, trusting and listening relationship with befrienders and remain in regular contact with them to ensure they feel supported in their time volunteering.
● Forward on any volunteers to the Emotional Support Counsellor, if needed.
● Liaise with others involved in the partnership such as Drop-In Volunteers, Casework Coordinator, Volunteer Coordinator and Committee members.
● Be fully aware of, comply with, and promote, safe systems of work to protect the health, wellbeing and safety of all volunteers and clients whilst befriending.
● Work constructively as a team member to make a positive contribution with all volunteers from the Partnership.
● Attend bimonthly volunteer, coordinator meetings and casework meetings if required. All based in Watford and/or via Zoom.
● Facilitate frequent befriender meetings to create a supportive culture.
Requirements of the Role:
● 7-10 hours a week with some attendance on Tuesdays 11.30-1.30pm at St Mary’s Church, Watford.
● Empathetic, patient and well organised.
● Act as an ambassador for WTRRP and uphold its vision.
Skills:
● An ability to communicate effectively in writing, over the telephone, face to face and in an appropriate manner with volunteers and clients.
● Ability to work respectfully and modify behaviour in relation to volunteer’s and client’s different needs.
Desirable experience:
● Previous befriending experience.
● Previous volunteering experience.
● Experience of people management or of a people-facing role.
If you are interested in becoming a Befriending Coordinator and would like an application form please contact us.
If you want to have a chat about this role, please let us know and someone from the Partnership will contact you.
Send CV
The client requests no contact from agencies or media sales.