8

Volunteer Counsellors Volunteer Roles

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

NSPCC Childline, London (On-site)
Unpaid role, expenses paid
Posted 3 days ago
Surrey Primary School, Bletchingley, Surrey (On-site)
Unpaid role, expenses not paid
Posted 3 days ago
Kingston Womens Centre, Remote
Unpaid role, expenses not paid
Posted 2 weeks ago
Page 1 of 1
London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Job description

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

  • Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
  • On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
  • The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

  • Childline is a unique service, valued greatly by the Young People who contact us.
  • It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
  • Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
  • However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
  • That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

  • Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
  • During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
  • As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
  • You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
  • Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.
Posted by
NSPCC Childline View profile Organisation type Registered Charity Company size More than 1000

Childline provides a safe place for Young People to talk confidentially to Volunteer Counsellors, an option that many of them do not have elsewhere.

Refreshed on: 29 November 2024
Closing date: 13 January 2025 at 16:56
Tags: Volunteering Management

The client requests no contact from agencies or media sales.