Volunteer Advocate Jobs

About the opportunity 

Critical to our mission, we are looking to recruit a London Programme Manager to be responsible for a geographical area and the schools within it, whilst supporting geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships with stakeholders and retain a strong pool of tutors.

As a Programme Manager, you will line manage up to seven Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department’s priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.

The position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving, and be able to work well with a range of
stakeholders and be confident in carrying out administrative tasks to support programme delivery.

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Qualifications and experience criteria:

A-C in maths and English at GCSE (or equivalent experience)

Right to work in the UK

Reports to: Head of Programmes (South)

Salary: £33,964 - £35,669 per annum, depending on experience, plus London Weighting of £2,271 per annum

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Closing date: Sunday 3rd November. 
 
Interviews: Thursday 14th and Friday 15th November 2024
 
Start date: Monday 16th December 2024
 
Place of work: Home with regular travel to schools in London
 
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.  
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.

The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.

Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.

We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.

The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.

We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.

At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.

As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:

• Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
• We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
• Work-Life Balance: Flexible working and work from home opportunities
• Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
• 28 days Annual Leave plus all bank holidays
• AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
• Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
• Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
• Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
• Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
• Paid end of year team activities
• Annual Social Work Registration fee covered

For Further information continue to our job pack. 

Job Title: Hackney Service Delivery Manager

Salary: £ 32,000 FTE

Working Hours: 28 - 35 hours Per week -Pro-rata rate

Contract: Fixed Term contract until 30th September 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual 

                                           leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable service delivery manager who is passionate about supporting parents and infant feeding to lead this project.  This role is community-based and will include travel across the Hackney region with some homeworking (expenses will be reimbursed).

About the Role

You will be responsible for managing the parent support project in its entirety across the region. Some of the key responsibilities of the role include:
 

· Leading on perinatal peer support across the region.

· Managing the project staff team.

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.

· Engaging with communities through networking with other local organisations.

· Report progress on project status, timelines and delivery against key performance indicators.

· Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape and is able to advocate for and chaperone perinatal service users at a strategic level, raising the profile of NCT’s perinatal offer locally and nationally.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word, and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires lived experience of breastfeeding. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is between 28 - 35 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a community-based role travelling across Hackney borough, with some home working.

About you

· Are you willing to undertake our Peer Supporter training? (Requires lived experience of Breastfeeding)

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description atatched.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our website.

Closing date: 12 noon on 04/11/2024
 
Interviews: Monday 11th November 2024

Interview format: In person interviews to be held on Monday 11th November, the TBC venue within Hackney. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Communications Project Manager

Contract:  6 Months Fixed Term Contract, Full Time, 35 hours per week

Salary: £48,314 - £50,729 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Communications and Project Manager to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Communications Project Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role sits in the Communications department, which is part of WaterAid’s Communications and Fundraising Directorate. The Communications department is critical in building the brand and profile of WaterAid in support of delivering the Global Strategy, with a specific focus on the growth of our fundraising, advocacy, and campaigning goals. 

The department is a collective of 5 distinct teams: Brand & Strategic Comms, Creative Content, Digital & Content Experience, Media & Talent and Communications Planning. Within each discipline is a highly skilled and diverse team of industry leading specialists and experts, who come together to drive a strategic approach to communications to deliver on the organisations mission. 

About the Role:
AThe Communications Project Manager is responsible for leading the project management and the delivery to 2 discreet pieces of work at WaterAid UK. The first, a major global marketing campaign, and the second, a piece of sector leading research. 

The role will work across teams and departments to coordinate, steward, and facilitate the success of the projects through active stakeholder and task management, project transparency and supporting collaboration. They will ensure alignment with the set strategic goals of each project, drive key milestones and co-ordinate cross functional delivery teams.

This role is for an experienced project manager who is skilled in navigating complex environments, is a highly skilled communicator, and holds an understanding of communications as a marketing discipline.

You’ll also: 
Facilitating Decision Making and Delivery Progress

• Chair and coordinate delivery groups and be accountable for delivery of the project on time, on budget and to a high standard of work.
• Ensure key milestones are completed to appropriate timelines.
• Responsible for the delivery of key drivers of progress such as briefs into specialist teams including analytics, market insight, creative content.
• Support the delivery teams to make decisions and commit to actions. Resolve project challenges quickly by analysing issues, surfacing progress options, and implementing solutions to keep the project moving forward.
• Support representatives within delivery teams to take ownership of their remits and actions – helping unblock challenges, holding them accountable to actions and managing up to steering teams.

Managing Stakeholders

• Work across teams and departments to understand stakeholder needs and support and influence stakeholders to understand each other’s needs.
• Make sure stakeholders are kept up to date and brought into conversations as appropriate for their remit.

Ensure Project Retrospective

• Track project outcomes against defined Key Performance Indicators (KPIs) and objectives.
• Schedule and host project evaluation meeting.
• Write up final project evaluation, including evaluation of project management processes and learning for future.

Project Documentation and Administration 

• Define and deliver key documentation of the project including decision making accountabilities, transparent timelines and milestones, assigned responsibilities, communications plans, defined outcomes etc.
• Track and raise dependencies with the delivery team – ensure progress is happening in a logical and feasible order.
• Develop (through collaboration within the delivery groups) project KPIs to meet set Objectives and Key Results (OKRs) or defines outcomes.

Budget Control

• Manage and track project budget, control expenditure and optimise resource allocation.

About You:

• Experience in leading complex projects with large numbers of senior stakeholders.
• Experience in establishing lines of delivery process where complex interdependencies exist.
• Flexible and responsive. Able to adapt to changing environments and priorities as situations develop. Able to support delivery teams to navigate these environments while maintaining progress and quality of output.
• Extremely organised and attention to detail, with a meticulous focus on project details to ensure quality and accuracy in all deliverables.
• Strong verbal and written communication skills, with the ability to engage, influence and update multiple teams, both in the UK and overseas, and key stakeholders effectively.
• Time Management: Ability to manage and prioritise tasks to meet deadlines and keep projects on schedule
• Risk Management: Proficiency in identifying, analysing, and mitigating project risks.
• Negotiation. Able to manage negotiation between multiple stakeholders, ensuring all are heard while still progressing action and maintaining positive working relationships
• Experience in managing budgets for complex projects.

Although not essential, we also prefer you to have:

• Project Management qualifications.
• Experience working in the delivery or strategy of a communications or marketing function.
• Experience working at or with INGOs, including cross-border working.
• Proven experience in using project management technology or ability to quickly pick up such tools.

Closing date: Applications will close at 23:59 on 13th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

We are seeking a Trust & Property Manager to join our team, based in Nottingham.

The Congregational Federation is an Association of Independent local churches whose mission is to equip, enable, engage and empower the churches in their mission to proclaim the gospel of Jesus Christ. It came into being in 1972 following the apportionment of the assets of the former Congregational Union in England and Wales. The object of the Federation is the advancement of the Christian faith.

This is a significant opportunity to join this Christian charitable organisation whilst working in a varied and interesting environment.

We are seeking to appoint a highly motivated Christian who will have the responsibility for ensuring that the trust and property needs of the Congregational Federation (CF) and Congregational Federation Ltd are met to a high standard and in line with the ethos of Congregationalism.

If successful, you will offer advice to member churches and manage all properties held.  You will work as part of a team of staff and volunteers of the Congregational Federation to advance its work and aims.

We expect the candidate to have a proven track record in successful property management and experience of working with legal and charity trusts, significant experience in managing budgets and evidence of strong self-motivation supported by highly effective communication, negotiation and data management skills.

There is a genuine occupational requirement that the post holder is a Christian.

Benefits include:

• Five weeks’ holiday plus bank holidays
• Christmas closure
• Employer pension contribution of 10%

For further information and details on how to apply, please visit our website via the ‘Apply’ button and download the full Job Description.

Closing date: 9am on Monday 4th November 2024.

Interviews: Wednesday 20th November 2024.

Please note, applications made after the closing date will not be considered.

As an Equal Opportunity employer, we positively encourage applications from people of different backgrounds. All our jobs are filled in line with our equal opportunities and diversity policy, which is available upon request.

Digital Business Analyst and Project Lead

We are looking for a Digital Business Analyst and Project Lead to join a mission-led organisation to lead the next chapter of its digital transformation.

Position: Digital Business Analyst and Project Lead

Location: Remote

Hours: Full-time (part-time considered)

Salary: £38-48k pro rata, depending on experience

Contract: Permanent

Close Date: 10th November

First interviews: 28th & 29th November online

Second interviews: 3rd December online

About the Role

The Digital Business Analyst and Project Lead (Digital Lead) will be responsible for several critical areas, including leading the ongoing use and development of Partner API and integration offer, working directly with digital teams in client organisations and software providers with the ‘Star in other Software’ offer and leading on the scoping and delivery of a wide variety of digital projects.

This is a new role for the organisation, and you will work closely with the Digital Co-ordinator, Product Leads, the Company Board and broader team to continue the digital transformation.

About You

With a thorough understanding and practical experience of using APIs to achieve organisational goals, you will use your digital Business Analyst experience to take the lead in exploring requirements, user and business needs, scope and scale decisions and technical feasibility.

You will have experience of:

• Creating documentation such as process maps, user journeys, user stories, business cases, wireframes.
• Managing projects from conception and scoping through to delivery and evaluation, in a way that adapts to circumstances and stakeholder needs – bringing common sense and an outcomes-focus, over ‘pure’ process
• Navigating internal and external stakeholders with potentially competing perspectives and various commercial priorities and constraints.

About the Organisation

The organisation is an employee-owned values-based Social Enterprise behind Outcomes Star. As an employee-owned organisation, all employees are engaged in the development of the organisation through a Trust Board. Outcomes Star partners with housing, health, and social care providers to improve service through our engaging and practical tools that make change visible, understood and possible.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan, generous pension scheme, employee assistance programme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
• Paid volunteering time
• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Digital Business Analyst and Project Lead, Digital Business Analyst, Project Lead, Digital Lead, Partner API, Integration, Digital Analyst, Analyst, Project Analyst, Digital Project Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Empowerment Manager

£32,158 – 34,905 pa FTE (pro rata is £19,295 – 20,943 pa) + 7% pension contribution 

Shrewsbury, Shropshire 

21 hours per week (0.6FTE) ]

Permanent

Closing date: 8th November 2024 at 5pm

Interviews will be held on 22nd November 2024 

We’re looking for a Community Empowerment Manager!

What you will be doing:

We’re looking for someone who can develop and drive forward the Trust’s work with communities, enabling people to help themselves leading to a ripple effect of people taking action for nature and the climate.

The post is pivotal in ensuring that the Trust supports local communities in enjoying and acting for nature. You’ll be managing a growing team taking on some interesting projects working on both local and national campaigns.

Who we’re looking for:

·Experience of managing projects and budgets.

·A passion and enthusiasm for nature and community work.

·Experience of voluntary sector organisations.

·Evidence of strong people management skills.

·A proven track record in developing strong relationships with key individuals/stakeholders from diverse audiences.

·High level of IT competence & excellent knowledge of Microsoft Office applications.

·Experience of working directly to support volunteers and communities is highly desirable.

Why work for us - benefits we offer:

·25 days holiday plus Bank Holidays and service-related holiday (pro-rated for part time staff)

·Salary sacrifice benefits

·Life assurance

·Generous pension - company contribution 7%, employee contribution 3%

·Enhanced Sick Pay

·Flexible working policy

·Employee Assistance Programme

·Staff discounts

·Employee away days

·Coaching

·Support with training and development to assist career progression

·Inclusive & supportive work atmosphere.

The Trust is committed to building an equal, diverse and inclusive workforce. We encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Safeguarding: 

Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.

No enquiries from agencies or for further advertising will be taken. 

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have more than 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. 

Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.

Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.

In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.

As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.

We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.

As Philanthropy Officer, you will: 

• Identify and research new potential major donors supporting a team income target c.£1.5m
• Manage a portfolio of major donor relationships at 4-5 figure level
• Develop donor cultivation and stewardship plans
• Implement a patron and celebrity stewardship plan

Ideal skills and experience: 

• Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
• Experience of prospect research and preparing donor materials
• Excellent written and verbal communication skills
• Managing records using CRM systems like Raiser’s Edge

We are looking for a Welfare Benefits Specialist, with excellent knowledge of the Welfare Benefits System, to join our Greenwich Mental Health Hub. The successful candidate will be required to oversee the management of a Benefits Support Volunteer team and work closely with our partners at Bridge Support and Oxleas NHS across the local mental health service.

You should have experience of providing detailed/complex benefits advice, supporting individuals, and of working with people with mental health problems.

You will be a key person in maintaining quality within service delivery and maintaining clear communication and representation with clinical teams and team leaders.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 17th November (11:59pm)

Likely interview date: Week beginning 25th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Enquiries Officer

Full time, Fixed Term Contract – 9 months

£31,525 to £34,306 per annum plus pension, medical and dental insurance

25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

4pm finish on Fridays

Central London location (Covent Garden) – hybrid working available after induction

REPORTS TO

Enquiries Team Leader

OVERVIEW

The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.

You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.

Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.

The team is based in our central London office on the edge of Covent Garden, with hybrid working available

Please note this job is subject to a basic DBS check.

MAIN DUTIES

· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity

· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately

· To accurately record details of enquiries on the grants system

· To process small grants to enable applicants to access medical consultations and Mental Health Assessments

· To signpost applicants to other sources of advice as appropriate

· To work effectively as part of the team, collaborating and supporting colleagues

· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts

PERSON SPECIFICATION

Essential

· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation

· Excellent customer service skills

· Polite and calm telephone manner

· Ability to tailor communication to suit audience

· Ability to diffuse high-emotion calls

· Able to quickly establish rapport

· Strong written skills – ability to communicate in a clear and concise manner

· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing

· Ability to work well under pressure

· Organisation and effectiveness

· Prioritisation

· Meeting deadlines

· Attention to detail

· Team working

· Ability and willingness to put the team first

· Supporting and collaborating with colleagues

· Build and maintain effective working relationships

· IT, particularly MS Office applications

Desirable

· Experience of working on an advice line, helpline, contact centre or similar

· Previous customer-facing role

· Working within an advisory role

· Experience of working alongside volunteers.

· Administration

HOW TO APPLY

Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification

(Internally titled Senior Community Fundraiser)
Salary: £27,800 per annum
Location: Milton Hospice - CB24 6AB
Hours: Full time, 37.5 hours per week
Working Pattern:  Monday-Friday, flexibility to work occasional evenings and weekends based on business needs.
Contract: Permanent

If you can demonstrate these 3 key qualities we would love to hear from you!

• A desire to make a difference to families in Cambridgeshire and West Essex
• A great communicator with experience of building long-standing relationships
• Enthusiastic, willing and ready for an exciting challenge where no two days are the same

As a member of the Community Fundraising Team you will contribute to the development and implementation of the wider Community Fundraising strategy, working with colleagues to embed a culture for fundraising success and support across the wider organisation.

You will be responsible for contributing to the team income target, growing and maintaining relationships with existing supporters, and developing new relationships and opportunities within Cambridgeshire and parts of West Essex.

You will inspire and motivate a variety of supporters to reach their fundraising goals effectively and efficiently through building great relationships and offering first-class support. You will be focused on uplifting income and spotting fundraising opportunities.

Responsibilities include:

• Organising and supporting fundraising events.
• Engaging with local communities to raise money and awareness 
• Proactively seeking out new fundraising opportunities.
• Working as a part of a wider team, contributing ideas and examples of fundraising success.
• Meeting income targets to ensure we can continue to support families across Cambridgeshire and East Anglia
• Reporting on budgets for your area and keeping an up to date pipeline of expected income
• Maintaining accurate supporter records on our fundraising database
• Delivering talks and presentations to organisations to secure long term support
• Stewardship; through telephone calls, emails, letters, meetings and presentations you will correspond with a diverse range of fundraisers and develop an understanding of how our supporters like to be communicated with individually
• Managing our group of fundraising volunteers

*A full UK Driving License and use of own car is essential for this role*

The benefits

• Enhanced holiday plus holiday purchase scheme
• Flexible / hybrid working
• Employee wellbeing support scheme
• Free eye tests & Cycle to work scheme
• Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
• Enhanced maternity & paternity pay

The organisation

East Anglia’s Children’s Hospices (EACH) ensure the best possible quality of life and make every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk.  Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.

Closing date: 12th November 2024 at 23:59 BST.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

No agencies please.

Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.

Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.

We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.

We are now seeking a Communications and Campaigns Manager who will be a creative thinker able to Think Big and Act Wild whilst managing the timely and effective delivery of communications campaigns, projects and events, increasing our advocacy and fundraising impact.

The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications and Engagement team and use your strong collaborative skills to work effectively with our Catalyse, Influence and Fundraising teams to create powerful, transformative communications and campaigns.

You will be results driven and enjoy managing multiple communications projects across different channels in order to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.

Job purpose:

To lead the design, development and delivery of Rewilding Britain's integrated communication campaigns, projects and events, enabling the charity to engage with its target audiences and encourage measurable impact across rewilding practice, policy and fundraising.

Line Manager: Director of Communications and Engagement

Line Management Responsibilities: No line management. The post holder will have responsibility for maintaining management of freelancers, agencies and partners.

Your responsibilities will include:

Communications campaign development and management:

• Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action across rewilding practice, policy and fundraising.
• Work closely with the Communications and Engagement team to develop aligned messaging and campaign assets and to deliver these across owned, earned and paid channels.
• Lead on the creation of compelling campaign assets and content (e.g. polls, petitions, online actions and campaign toolkits).
• Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
• Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence led.
• Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
•  Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
• Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.

Communications projects and events management:

• Organise, plan and deliver our involvement at online and in person events that will help to encourage action across rewilding practice, policy and fundraising (e.g. exhibition stands at party political conferences or corporate fundraising events).
• Design, deliver and project manage cross-organisational communication activities which will raise the profile of Rewilding Britain (e.g.World Rewilding Day, anniversary events).
• Support the Catalyse, Influence and Fundraising teams with the communication requirements for events (e.g. Rewilding Network conferences, fundraising dinners, panel debates, report launches).

Cross-functional collaboration:

• Work closely with the Catalyse, Influence and Fundraising teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for influencing policy, fundraising and Network membership growth.
• Support the broader Communications and Engagement team to implement strategically aligned locally focused communications activities, projects and events for England, Scotland or Wales.
• Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
• Represent Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more to advance our communication and campaign objectives.

Communication innovation and improvement:

• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
• Implement feedback and lessons learned to refine and improve our communications and campaigns approach.

Skills, experience and behaviours

Education

Essential

• An undergraduate degree or equivalent professional training or at least 6 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns, Environment, Ecology, Conservation)

Desirable

• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)

Experience

Essential

• At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
• Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
• Experience in managing communication projects resulting in effective events or activities.
• Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
• Experience of evaluating communications and campaigns and measuring impact.
• Experience in managing budgets and financial planning for campaigns.
• Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
• Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
• Experience working in a sector relevant to rewilding, and understanding of the rewilding landscape and the rewilding movement.

Desirable

• Understanding of the workings of national, local and devolved governments. 
• Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context. 

Skills

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Strong organisational skills with experience in managing multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams and external partners.
• Ability to use digital campaigning tools.

Personal qualities

Essential

• Proactive, creative and flexible approach with a positive ‘can-do’ attitude.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
• Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
• Understanding of the workings of national, local and devolved governments.
• Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context. 

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

Terms and conditions and staff benefits

The role is a full-time, 5-day-week (35 hours) position.

The salary is £38,000 - £43,000 per annum depending upon experience.

There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.

Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.

We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.

Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.

The University of York Students’ Union (York SU) is on the hunt for a dynamic Chief Executive Officer to support our vibrant and diverse student community. This is your chance to achieve meaningful change, champion innovation, and ensure every student has an unforgettable university experience.

Location: York

Salary: £70,000 - £75,000

Closing date: 9 a.m. Monday 25th November

About York SU

The University of York Students’ Union is the representative body for 22,000+ students who come from all over the world to study at York. Over 60 years old and growing rapidly, the Union provides a wide range of charitable and trading services and activities designed to improve students’ lives, create student employment opportunities, and support students to make the most of their time at York. Among the largest registered charities in North Yorkshire, we aim to be amongst the best students’ unions in the UK.

Who we are looking for

We need a leader who will drive further growth and opportunities for the Students’ Union.

We’re looking for someone who is excellent at developing and nurturing senior stakeholder relationships and identifying partnerships to ensure the interests of our members are met. You will be able to speak confidently in articulating the value and position of the Students’ Union to the University, whilst being able to empower and support student leaders to do the same. You will have the experience to credibly operate at Board level, offering support and challenge as needed.

It is an incredibly challenging and interesting time for UK higher education, and like all universities, there are significant risks and opportunities for the University of York. Our new CEO has to be capable of engaging in strategic conversations with University leadership about the current and future HE policy environment. You need not necessarily come from a higher education or policy background (although knowledge and a broad understanding of the sector is important), but you must have the capacity to set out how we can work with the University to support student recruitment, retention, academic performance and employability.

Our ideal candidate will also be able to build upon a high-performing culture across the organisation. Our people are incredible; they are deeply collaborative and yet independent thinkers, they celebrate success but are not afraid to fail, and they thrive seeing students succeed. They have embraced the journey the organisation has been on over the last few years and have been instrumental in its success – they are looking for a leader who can recognise the impact of change and can set the right culture for our team to thrive. You will be confident in setting bold performance standards and provide both the challenge and support for our teams that will ensure we continue to enhance our offer for students. Financial and commercial acumen and knowledge of good governance are also essential.

Benefits

• A salary range of £70.000-£75,000p.a.
• 38 days holiday per year (including bank holidays and a 4-day Christmas closure)
• Statutory employer contributions into the Union’s pension scheme with an option to join our salary sacrifice pension scheme
• Reduced rate gym membership
• Access to University library
• Cycle to Work and Tech Scheme
• Reward Gateway and NUS Totum discount schemes
• 3 x volunteering days / year
• Employee Assistance Scheme

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 25th November.

Hybrid working with regular travel to our London Bridge Office

What the job involves

The Policy and Health Influencing teams are responsible for using clinical data and evidence to shape what the organisation thinks and to develop solutions that drive change for men with and at risk of prostate cancer. This means working with clinicians, patients and stakeholders to interpret the latest changes in prostate cancer research, care, support and treatment which will help shape our strategic direction and activities.

As the Health Improvement Coordinator, you're key to supporting these teams. You'll have a varied and far-reaching portfolio of work and sometimes arranging important stakeholder events and meetings ensuring we're hearing from people who've been through prostate cancer themselves. You'll also help share our work on social media and capturing the outcomes of our external engagement.

In this role you’ll assist us in keeping track of and evaluating our progress in line with our organisational strategy, as well as keeping an eye on trends in the wider cancer and health landscape and reporting on them. Plus, you'll handle budget matters and make sure we have effective budget monitoring mechanisms in place.

What we want from you

We’re looking for a Coordinator who is highly organised, an effective communicator and know how to adapt and effectively prioritise your time. You’ll have excellent coordination skills and can organise others too (especially teams which are based across the UK) and have experience of creating and updating forward planners, project schedules and streamlining team processes. You’ll be able to comfortably engage with senior managers and a breadth of external senior level stakeholders. Regularly taking the initiative to drive improvements so that the teams you support can operate efficiently.

With skills in collecting and utilising data to monitor, trend, and report on activity, you're proactive in acting on the results. You’ll have some experience or interest in working in the health or volunteer sector. You’re also quick to learn and capable at picking up new systems including those for budget management and products’ fulfilment.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 3rd November 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 11th November 2024.