Visitor Experience Officer Jobs

Job Description

Title of post: Regional Port Chaplain Northern Ireland

Responsible to: Senior Area Port Chaplain

Hours: Full-time, 40 hours per week

Responsible for: Stella Maris Ship Visitors and other local volunteers

MAIN PURPOSES OF THE JOB

The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.

1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.

2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.

3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.

4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.

5. To participate in SM conferences, ongoing formation and other professional courses as required.

6. To supporting seafarer centre functioning.

7. To recruit, train, develop and retain a SM ship visiting volunteering team.

8.  To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports. 

9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.

10.  To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.

11.  To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).

12.  To engage with local maritime colleges.

13.  To engage with the local press, in particular the local Catholic diocesan press.

14.  To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.

15.  To support the Fundraising and Communications team with the development of local fundraising initiatives.

16.  To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.

No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.

We are looking for an authentic, inspiring, and experienced leader to join Suffolk Wildlife Trust as People & Culture Manager - leading the Trust's people and culture strategies for both employees and volunteers. 

Based at our Brooke House office in Ashbocking - north of Ipswich - the People & Culture Manager role is central to developing and implementing people and culture strategies that are aligned to Suffolk Wildlife Trust's vision and values.

Reporting to the CEO, the overall objective is to provide high-level operational oversight to the work of people & culture, as well as leading a broad range of culturally-informed people & culture functions including: HR advisory, culture & change management, recruitment, learning & development, performance development & review processes, performance management, staff wellbeing, HR reporting, and policy development & review.

As People & Culture Manager, you will be have significant experience of developing and implementing People & Culture strategies and exemplary IT and administrative skills - along with a positive, proactive attitude to ensure efficiency, compliance, best practice, and supportive internal communication to support our work for nature.

The closing date for applications is 8am on Monday 14th October and interviews will be held on Tuesday 22nd October at Brooke House, Ashbocking. Please indicate your availability in your application.

About Global Health 50/50

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across other sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to drive [KB1] reform.

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, particularly in diverse geographies, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.

Context

Through our flagship report and Gender and Health Index, GH5050 provides the only birds-eye view of gender, inclusion and equality in the global health system today. The report assesses 200 organisations annually across a core set of variables on policies and practices to tackle power and privilege imbalances within the workplace, the gender and geography of organisational leadership, and whether gender is considered in any organisations' external-facing programmatic or policy work.

In addition to the annual report, GH5050 also produces a range of other evidence-informed outputs, including thematic reports relating to equality and diversity in the workplace (e.g. on gender pay gap), and policy briefs about strategies for organisational change. 

GH5050 is expanding into new sectors beyond health and will increasingly support analysis at the country level. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in developing these new areas of work and leading and managing research staff across three sectoral workstreams.

Role Summary

This is an exciting opportunity to play a leadership role in a world-leading gender accountability and advocacy initiative. You will join a small and growing team of staff working at GH5050, taking responsibility for a large body of research and its associated impact. This role will be instrumental in exercising leadership for research and impact as GH5050 expands into two new sectors and more work at the country level.

We are looking for a motivated, dynamic, proactive, organised and experienced team player to assume this key leadership role. We encourage applications from people who meet the person specification and are interested in taking on the tasks and responsibilities as well as identifying and grasping new opportunities in this key position in GH5050.

Role Responsibilities

Ensure delivery of rigorous and impactful research outputs across several thematic sectors at global and country levels: Overall responsibility for production (research design, coordination, time management, analysis, writing, production) and dissemination of rigorous research outputs including reports, indices and data visualisations. This will include identifying, liaising with and guiding external writers that may be required to support the delivery of outputs.

Manage, develop and motivate a diverse team of dispersed multisectoral and multidisciplinary researchers: Responsible for line management of sector specialists (health, law/justice and economics/finance) and their teams which include consultant researchers dispersed across the globe. This will entail recruitment, performance management, talent development and team building of GH5050 researchers as well as capacity building of researchers in partner organisations.

Manage a range of partnerships: Responsible for developing, maintaining and growing research and advocacy partnerships with external teams across the globe, through the application of principles and practice of equitable research partnerships.

Report to external stakeholders: Ensuring timely and accurate reporting of activities and impact to GH5050 donors using specified templates for reporting.

Ensure internal communications: Provision of regular updates on research progress, including identifying and flagging risks to achieving research objectives. Identification of risk mitigation or management strategies as appropriate.

Ensure external communications-including stakeholder engagement: In collaboration with GH5050 communications and engagement specialists, ensuring that research outputs are disseminated for maximum impact. Developing and maintaining regular engagement and communications with organisations included in the sectoral reports (at global and national levels). Willingness to travel to present at external conferences, stakeholder meetings, and other events as appropriate.

Track impact: Develop and maintain a rigorous system to track the impact of GH5050 research and engagement. Work with communications and advocacy staff to capture and communicate impact and stories of change.

Ensure sound financial management: Budget responsibility for research projects and activities. Regular liaison with head of operations and head of budget in GH5050 to ensure that spend and projections are on track to be balanced. Ensure that research teams report expenditures according to agreed budget parameters and regulations (set by UK Charity Commission, donors, auditors).

Support resource mobilisation: In collaboration with the rest of the senior team, cultivate relationships with existing and potential supporters of the work of GH5050 and identify opportunities for new research work and collaborations. Take ownership of grant and to a limited degree peer-review academic grant proposal development.

While peer-reviewed publications are not a primary aim of GH5050, we encourage our researchers to publish in the academic literature and when they do so to practice equitable partnership practices in relation to authorship.

Any other tasks that may be reasonably required.

Person specification

· PhD level qualification preferred. If Masters level qualification then equivalent and demonstrable relevant professional level experience

· Recognised thought leader in research, preferable in relation to gender equality

· Experience conducting mixed methods research, including innovative methods of data collection, indicator development, database management, and qualitative and quantitative analysis and interpretation

· Experience in research project management, ideally within an academic and/or policy environment

· Experience in policy analysis and developing recommendations based on this analysis

· Knowledge of gender and its relationship to: (i) research/evidence methods (e.g. policy analysis); iii) opportunities/discrimination in the workplace; (iii) and/or approaches to organisational change, would be an advantage

· Excellent verbal and written communication skills in English, and experience producing clear, concise, engaging and evidence-led written outputs such as reports, policy briefs, academic papers and op-eds

· Experience of effectively managing a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely

· Experience working independently and effective decision making to manage competing priorities and ensure projects are delivered on time and to a high standard

· High level of proficiency in MS Excel and experience in using a wide range of software, including data visualisation packages

Competencies

· Attention to detail and high level of accuracy

· Excellent organisational and planning skills

· Ability to work both independently and collaboratively within a multidisciplinary team

· Knowledge and experience in at least one research method relevant to the work of GH5050 

· Ability to work to deadlines

· Self-starting skills

· An organised approach to time and project management

· Strong cultural competencies with experience in developing and maintaining research partnerships across a variety of settings and contexts

· A commitment to social justice and gender justice

All Staff are required to:

● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity

● Ensure that they have read and understood all mandatory policies and procedures

● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity

● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements

● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity

● Undertake training as required

● Attend staff and team meetings as required

● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors

● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge

● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities

Our generous staff benefits include:

· 28 days annual leave, plus bank holidays. In addition, we may provide 3 days leave over the Christmas and New Year period

· Flexible working arrangements – mainly remote working and with at least 1-2 days per week in the Cambridge office

· 5% employer pension contribution

· Employee assistance programme (EAP) via Health Assured

· Professional development and training

We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.

Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.

Principle Duties and Areas of Responsibility

People and Engagement

• Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
• Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
• Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
• Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
• Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
• Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
• Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
• Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture

Policy and Governance

• Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
• Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
• Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
• Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
• Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension

Health and Safety

• Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
• Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
• Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
• Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly

IT

• Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
• Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
• Manage the budget for the IT function at FNF
• Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.

Office Management / Administration

• Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
• Ensure that the office environment is well maintained, welcoming and conducive to productive work
• Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
• Implement best practices in office management, including document management, filing systems and communication protocol
• To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements

Person Specification

Experience, Knowledge, and Skills

• Relevant professional qualifications in business administration or a related field would be desirable
• Previous experience working in a similar varied role ideally within the non-profit sector
• Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
• Previously managed HR activities such as recruitment, onboarding, performance management and engagement
• Experience in development and implementing policies and procedures, ensuring compliance and best practice
• Knowledge of managing relationships with vendors, including SLA’s and contract terms
• Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
• Strong analytical and problem solving skills
• Exceptional verbal and written communication skills, interacting with people internally and externally
• Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand

Competencies

• Proactive and committed to continuous improvement
• Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
• Demonstrates a high level of integrity and professionalism
• Able to demonstrate strong leadership inspiring teams through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success

First interviews will be held: w/c 14th October 2024

Strictly no agencies please.

Position: Head of Finance & Corporate Services

Location: Hybrid. The Trust's offices are in the park on Ledrington Road, SE19 2BB.

Type: Full time, 40 hours per week, permanent (with 0.8 FTE considered).

Salary: c. £45k pa (pro rata for 0.8 FTE)

Benefits: 25 days annual leave plus statutory holidays, increases by a day, pro rata, each year completed, up to 30 days pro rata. Employer Pension Contribution 5%; Employee Assistance Programme (EAP) service; Flexible working.

Closing date for applications: Monday 7 October 2024 at 10:00

Interview date: Friday 25 October 2024

About the role

At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Head of Finance & Corporate Services role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming.

We are looking for a qualified finance professional to join our friendly team in the post of Head of Finance & Corporate Services as we develop our systems, infrastructure, and income streams to secure our long-term sustainability. Central to the success of our strategy is an efficient finance function providing timely management information and strong financial controls.

You will be an astute finance professional who is able to provide sound financial advice as well having a strong grip on day-to-day financial operations. You will also ideally have experience of HR, IT, and administrative functions, and will assume company secretary responsibilities, enjoying direct liaison with our Board of Trustees.

How to apply

For more information on how to apply, please download the application pack here. Please submit the required documents to jobs@ crystalpalaceparktrust. org with the subject ‘Role: Head of Finance & Corporate Services’

Applications must be received by Monday 7 October 2024 at 10am

Interviews will be held on Friday 25 October 2024. All applicants must submit an Equal Opportunities Form

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

Project Manager

Location: Head office (Victoria) with time spent at Sydenham Hill Wood and Dulwich Wood, plus roughly 2 days home working
Tenure: This is a 3 year fixed term position. 
Salary: £41,055
Flexible working: Hybrid working is available in this position, with homeworking typically 2-3 days per week. Flexible working requests are available from day one. 

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity and paternity pay

Role & Responsibilities 

We’re proud to have recently been given funding from the National Lottery Heritage Fund to complete the next phase of our ‘Reuniting Sydenham Hill Wood & Dulwich Wood’ project. 

The project will focus on 27.4 hectares of ancient woodland habitat in the largest remining tract of the Great North Wood in South London. This natural heritage is a vital resource for the local community – the Woods saw an unprecedented 81% increase in footfall during the height of the pandemic, with visitor numbers increasing from 189,645 in 2019 to 343,385 in 2020. Only fragments of the ancient Great North Wood landscape remain; this project will help to ensure the long-term protection of the largest area of remaining Woodland. 

As Project Manager, you can expect to:

• Oversee all work, ensuring that all project work is completed on time and to budget as described in the delivery phase, holding quarterly meetings to ensure we’re on track
• liaise and further develop relationships with relevant partners and funders
• oversee procurement and management of contractors in the capital works programme for the Woods, this includes the installation footpaths, conservation fencing, boundary railings, and improved entranceways
• oversee and coordinate the Woodland Activity programme which will be delivered by the Senior Officer - Sydenham Hill Wood & Dulwich Wood & the Learning & Engagement Officer along with volunteers
• to implement a signage & interpretation strategy for Dulwich Wood to enable greater, physical and intellectual access
• liaise with the Trust’s Ecologist & manage Ecology Consultants as required. To oversee the implementation of surveys

Our ideal Project Manager

• Experience of project management including budget management and reporting to funders
• An understanding of urban wildlife conservation issues, including woodland habitat restoration and management
• Experience of managing contractors for capital works & consultants
• Understanding of and commitment to equality, diversity & inclusion
• Experience of managing staff, or substantial experience of formally managing volunteers
• Experience of partnership working with a wide range of organisations including landowners, local authorities & community groups 
• Experience of delivering on evaluation frameworks and contributing to evaluation reports

(Please see job description for full person specification)

Closing Date: Monday 14th October at 9am 

Interviews: Are scheduled to take place week commencing 21st October and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you! 

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. Read more about London Wildlife Trust’s commitment to Equality, Diversity and Inclusion on our website. We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trust’s commitment to Safeguarding on our website.

We’re proud to have recently been given funding from the National Lottery Heritage Fund to complete the next phase of our ‘Reuniting Sydenham Hill Wood & Dulwich Wood’ project. 

The project will focus on 27.4 hectares of ancient woodland habitat in the largest remining tract of the Great North Wood in South London. This natural heritage is a vital resource for the local community – the Woods saw an unprecedented 81% increase in footfall during the height of the pandemic, with visitor numbers increasing from 189,645 in 2019 to 343,385 in 2020. Only fragments of the ancient Great North Wood landscape remain; this project will help to ensure the long-term protection of the largest area of remaining Woodland. 

REF-217006

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

Location: Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.

You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around Birmingham and wider West Midlands on a regular basis to meet with partners and stakeholders. National travel i.e., to London Head Office or other Skylights will take place on average once every six weeks.

About the role 

Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our ,clients all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.

We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.  

The Director of Crisis Skylight Birmingham will be responsible for leading and developing strategic partnerships across Birmingham and the West Midlands region. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.

About you 

We are looking for an experienced, innovative, compassionate, bold, collaborative senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives including but not exclusively, in areas of change management, strategic development of services,.& leading collaborative partnerships that directly contribute to achieving performance targets  You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the West Midlands .  You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Matthew Green, Director of Operations. Contact details can be found on our website.

Closing date: Sunday 6 October 2024 (23:59) 

Interviews will take place on Tuesday 22 October 2024 at Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Emmaus Bristol is a local homelessness charity and part of the international movement of Emmaus communities.

We are looking for a Head of Buildings to lead on the maintenance and improvement of our existing premises as well as playing a role in acquiring new buildings – whether renting a shop or building homes.

The purpose of the job is to lead on the maintenance and improvement of Emmaus Bristol’s current buildings,
and add new buildings to our portfolio as needed.

Emmaus Bristol is a fabulous place to work and you leave every day with the satisfaction that your hard work has helped people out of homelessness. Emmaus is different to other homeless charities in that staff work alongside formerly homeless residents, known within Emmaus as Companions. So as well as working as part of our employee team, you’d also work alongside Companions and other volunteers.

If you would know exactly what to do or who to call if the Social Enterprise Manager reported a leak in the eco holiday pods, the Support Team Manager needed you for an HMO inspection and you’d feel excited to be involved in developing new homes, then this job is for you!

As we are a small charity, the variety of work in one role is huge! This could appeal to you and you’d make it work full time. Alternatively, you’d like to work part time and employ other team members to fill the gaps. We are open to both approaches.

"My favourite thing about working at Emmaus Bristol is the people: it’s truly somewhere that makes a difference in people’s lives, and everyone here very much believes in the work we do. We’re all aiming for the same goal and working together to achieve it, which is very motivating for everyone involved." Katie – current team member.

The key requirements are that you know buildings and building work inside out, you are confident and capable, and you can lead a team. This is a new role and it will really suit someone who can shape the role and run with it.

About the Role...

Are you passionate about making a positive impact on the lives of vulnerable individuals? The Renewal Programme, a well-established and respected local charity in the London Borough of Newham, is seeking a dedicated Housing Support Worker to join our team on a full-time basis.

You will play a crucial role in providing effective and high-quality support and resettlement services to vulnerable single homeless adults housed by the charity. Support workers are vital members of our team as they provide support to tenants, helping them to develop the life-skills they require to move on to independent living. In this role you will manage a caseload of tenants, supporting and encouraging them to maximise their skills and choices.

Your responsibilities will include:

• Conducting interviews and assessing the suitability of prospective tenants.
• Inducting new tenants into their local community and ensuring their understanding of their rights and responsibilities.
• Developing and reviewing support plans with tenants and coordinating with other professionals involved in their care.
• Holding keywork sessions with designated tenants and conducting regular risk assessments.
• Providing information, advice, and advocacy on welfare benefits, education, budgeting, and independent living skills.
• Liaising with external support service providers and fostering connections with community groups.
• Recommending permanent housing options and providing support and advice to successfully moved-on tenants.
• Upholding health and safety standards and maintaining positive relationships with the local neighbourhood.

About You...

You will play a crucial part in providing a safe and supportive environment for residents, many of who are formerly street homeless. As a natural communicator with excellent interpersonal skills, you will possess a supportive and non-judgmental approach.

Your ability to work within policies, procedures, and regulations is essential to maintain a safe and effective environment.

If you are ready to contribute to empowering vulnerable individuals and making a positive impact on their lives, we invite you to apply. Your dedication and commitment will play a vital role in helping our residents transition towards a more independent lifestyle.

Requirements:

• Experience of face-to-face support work with vulnerable individuals.
• Practical experience in assessment, key-working, and advocacy.
• Knowledge of housing management, support planning, and relevant statutory services.
• Excellent communication, organizational, and analytical skills.
• Ability to work under pressure, manage time effectively, and maintain accurate records.

A bit about us

The Renewal Programme is a local Newham based charity that is passionate about supporting those that find themselves on the margins of our community. We are able to offer the successful candidates a friendly, supportive and values driven work environment with a real opportunity to make a positive difference in the area of housing and homelessness in Newham. 

Application procedure

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have positions filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please refer to the job description and person specification attached and note an enhanced DBS check will be required. 

We look forward to hearing from you! 

 Newham Community Renewal Programme welcomes applicants from all backgrounds and identities.

Job title:  Fundraising Administrator

Reporting to: CEO

Hours:  Full (37.5 Hours) or Part-time (minimum 24 hours) 

Salary: £22,308 pro rata per annum

Contract: Permanent

Job Summary:

Pete’s Dragons is an award-winning charity which provides postvention support to those affected by suicide.

We are looking for an enthusiastic and creative person that would like to help develop and grow the charity’s fundraising capacity.

The role will involve nuturing relationships with funders & partners, assisting with the logistics of fundraising events, liaison of volunteers, day-to-day running of social media profiles across multiple platforms and providing administration support to funding projects.

Ideally, we are looking for someone to take on this role with a view to engaging in training & development which will support a step up to being a Fundraising Lead.

Pete’s Dragons is fast growing and dynamic. To be the right fit in our team you will relish change and growth and be able to spin many plates whilst keeping a huge smile on your face!

Role Specific

• Manage existing and support new fundraising events, including attendance at events where required.
• Develop and cultivate relationships with sponsored event participants and community fundraisers.
• Provide administrative support for community events.
• Manage the Pete’s Dragons CRM system ensuring all fundraising information is recorded accurately in a timely manner.
•  
• · Respond to general enquiries relating to community and events fundraising.

General

• Provide a welcoming and professional first point of contact for all callers and visitors to the Pete’s Dragons office.
• Receive queries by telephone and email, responding appropriately by providing basic information about Pete’s Dragons services; recording and referring to the appropriate team; or signposting to other services where necessary.

Organisational Responsibilities

• Work in accordance with Pete’s Dragons aims, objectives and values
• Work in accordance with all Pete’s Dragons policies and procedures.
• Work flexibly to best meet the needs of the service which may include undertaking occasional evening and weekend work.
• Be an ambassador for Pete’s Dragons

In addition, you will be

• Personable, collaborative, and good at working both in a team and under your own initiative.
• Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment.
• Able to prioritise tasks and workloads to ensure that deadlines are met.
• Observant and detail orientated.

The role is office based at Pete’s Dragons HQ in Exmouth, with occasional travel to our other locations in Plymouth, Torbay, and Barnstaple so the ability to drive, a full clean driving licence and access to a vehicle is desirable.

A DBS check will be required for this role.

We are a dynamic organisation with a clear vision to create a world where everyone can know Jesus through the Bible. We're looking for a centre manager for our offices in Senegal. Could this be the adventure for you?

• Salary: £15,000-£60,000 in personal support.
• Location: Senegal
• Terms of appointment: Full-time. Permanent. 

Responsibilites

• Develop plans for housing, office and maintenance priorities, operational procedures, security, expenditures, etc.
• Coordinate centre services personnel and make staffing recommendations. 
• Supervise purchases of materials and supplies. 
• Supervise/carry out maintenance of buildings, vehicles and equipment. 
• Coordinate construction projects involving third party contractors. 
• Circulate information regarding operation of facilities, vehicles and equipment and maintain records of usage. 
• Handle correspondence related to centre services and operations. 
• Assist in planning and execution of logistical arrangements for workshops, seminars and conferences.

*More details can be found in the job pack.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Please note we don’t pay salaries to our Wycliffe members. Our members raise financial and prayer support for their work from churches, friends and grant making trusts.

We are seeking an Overnight/Weeked Project Worker to join our team. In this crucial role, you will ensure our main site is a safe and welcoming environment and provide support to residents during evenings and weekends.

Your responsibilities will include overseeing the smooth operation of our services, collaborating with team members to ensure residents' wellbeing, and managing evening volunteers. If you are passionate about helping others and thrive in a supportive environment, have experience of working with homelessness or complex needs, we would love to hear from you.

Major Gifts Fundraiser – Wales 

Home working with regular travel within Wales, plus occasional UK travel 

Up to £45,000 

Full time: 35 hours per week   

Permanent contract  

Closing date for applications: 20th October 2024 

First interview: 7th November 2024 

Second interview: 15th November 2024 

About them 

Our client is a federated movement of 46 charities, supported by a central charity. Together they have over 900,000 members, 32,500 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the implementation of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

They have restored and care for some of the most special places for wildlife in the UK. Collectively they manage more than 2,600 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature.   

The next few years will be critical in determining what kind of world we all live in. They need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. They recognise that this will require big, bold changes in the way they work, not least in how they use and create data and evidence to ensure that they act with the biggest impact possible for nature and people.   

About you  

They are looking for a brilliant major gifts fundraiser to join one of the UK’s best-loved nature charities to grow their network of high-net-worth individuals for Wales supporting their work in turning around the nature and climate emergencies. This is a brand-new role that will support their Welsh Trust’s Chief Executives, Senior Leadership Teams and their  Wales Director in developing long-lasting partnerships that deliver a stepchange for nature’s recovery in Wales.  

You will be a confident and engaging major gifts fundraiser, with the ability to express their case’s for support in tackling the nature and climate emergencies, both through their work on nature’s restoration on the ground, and through their influencing, policy and campaigning work. You will be highly experienced in initiating and developing mutually beneficial relationships with individuals to achieve fundraising targets, with a proven track record of securing significant unrestricted funds. 

 They value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgmental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities 

They take their Safeguarding responsibilities extremely seriously. Please click here to read their commitment statement.

They are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.

They are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.

Please do not use artificial intelligence tools to assist you to complete the application form. They may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form.

To avoid disappointment, you are advised to submit your application as soon as possible as they reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that they can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, they are unable to consider further applications. 

Position: Policy, Public Affairs and Campaigns Manager, Northern Ireland
Type: Full time (35 hours per week)
Contract: Permanent
Location: Office based in Belfast, Northern Ireland with flexibility to work remotely
Salary: Starting from £35,020 per annum plus excellent benefits
Salary Band: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,020 per annum, increasing to £37,209 after 6 months service and satisfactory performance and to £39,398 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re recruiting for a Policy, Public Affairs and Campaigns Manager to join our team in Northern Ireland.

We’re looking for an enthusiastic individual with experience in shaping policy and the ability to communicate the position of the MS Society in Northern Ireland and to develop its profile to a wide range of audiences.

You’ll also act as a spokesperson for the MS Society in Northern Ireland and play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.

We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face. You’ll be mobilising the MS Community in Northern Ireland to make a powerful case for continued improvement in the treatment, care and support of people living with MS.

You’ll be enthusiastic and passionate about the work we do, forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in Northern Ireland.

This is a fantastic role for someone who understands the political and policy environment in Northern Ireland, enjoys taking a strategic and operational lead and enjoys leading powerful campaigns.

Closing date for applications: 9:00 on 14th October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.