Training officer volunteer volunteer roles in Bristol

At Rethink Mental Illness, we believe everyone deserves understanding, connection, and the chance to live a fulfilling life. Our volunteers play a vital role in supporting people affected by mental illness and helping create communities where no one feels alone.

About the role

Location: Bristol

Hours: 2 hours per week

As a Volunteer Group Facilitator, you will play an important role in supporting group sessions and workshops. You will help create a welcoming, inclusive, and comfortable environment where everyone feels valued and able to participate.

Your responsibilities may include engaging with group members through conversation, welcoming participants as they arrive, and supporting the smooth running of sessions by helping with set-up and clear-up tasks. You may also assist with taking attendance at the start of each session.

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

This role requires a Basic DBS check, which will be arranged and paid for by Rethink Mental Illness.

As a Volunteer Group Facilitator you will

• Welcome participants and help create a warm, inclusive, and supportive environment
• Support the development of a safe space where individuals feel comfortable sharing as much or as little as they wish
• Assist with setting up before sessions (e.g. arranging chairs, preparing materials, and taking attendance)
• Help tidy and reset the space after sessions
• Collaborate with other volunteers and staff to support the smooth delivery of group activities

About the service

The Bristol Community Support Services team is committed to delivering high-quality, person-centred support. The service focuses on helping individuals achieve their goals, improve their wellbeing, and maintain independence while living with mental illness.

The team includes a Service Manager, Recovery Coaches, a Digital Officer, a Group Development Coordinator, and a Peer and Volunteer Coordinator, all working together to provide a supportive and effective service.

What will make you a great fit for this role?

• Having an interest in mental health and supporting people living with mental illness
• Able to demonstrate strong active listening skills and the ability to build rapport
• Able to relate to people from diverse backgrounds and remains non-judgemental
• Understand the importance of confidentiality
• Reliable and punctual

It's not essential, but you may also bring

• Lived experience of mental health challenges
• Experience of working in group settings

How to apply

To apply, please click the “apply now” button and complete a short interest form. You will have the opportunity to upload a CV and/or cover letter however, this is not mandatory.

A member of the team will review your application and be in touch to update you on the next steps. If your application is successful, you will be invited to take part in an informal volunteer discussion.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

About the Trustee role

We have a detailed role description and person specification over the next few pages to

help you understand the requirements of the role.

The main purpose of our role:

As trustees at Back Up, we are volunteers with a specific legal responsibility to:

· Ensure our aims and objectives are being met

· Act in the best interest of the charity

· Manage responsibility for what we have (our people, our money etc)

· Act with reasonable care and skill

You can find more information from the charity commission.

What you will gain:

· An insight into how a charity runs, particularly how a charity board runs

· A new group of friends and colleagues

· A sense of pride when hearing about the difference our services make and that you

· A role in transforming lives affected by spinal cord injury.

· Confidence in building relationships with a wide range of people and speaking up at meetings

· An opportunity to develop your skills and experiences

· An opportunity to use your skills and experience to the benefit of the charity

Being a trustee is a voluntary role, therefore unpaid, but expenses including for travel are reimbursed.

You will receive a full induction to help you in the role at Back Up. In addition, where there is a training need, a range of training courses are on offer. You’ll need to commit time and energy to attend these, building up your knowledge so that you feel confident in the role. This often takes longer than you think, but we understand that – we were all new trustees once too.

Trustee Person Specification

Key Skills:

· Ability to support, motivate and inspire people to get involved

· Excellent communication skills in person, in writing and on the telephone

· Respect for others, for confidentiality and able to treat people equally

· Highly organised: able to manage multiple tasks, conflicting priorities, and responsive to deadlines

Qualifications and Experience:

Specific experience that would be useful to Back Up. You may have one or more of these:

· Accountancy

· Third Sector Knowledge

· Fundraising knowledge

· Personal experience of spinal cord injury

Personal Attributes:

· Integrity and honesty

· Proactive – seek out answers to your questions without a prompt

· A demonstrable commitment to Back Up's aims and values

· Honest, reliable, enthusiastic and conscientious

· Team player, flexible and adaptable

· Willingness to understand and hear about issues relating to spinal cord injury

Time Commitment:

· Currently, three and a half hourly board meetings four times a year, evenings in SW London

· One to two away-days per year

· Two-hour committee meetings (four times per year)

· Spending two to three hours prior to meetings, reading and absorbing information

· Reflecting and discussing by telephone

· Follow up to meetings – reading and commenting on minutes, carrying out any

· agreed actions

Requirements:

You must be…

· Over 18

· Not bankrupt

· Subject to satisfactory DBS check and references

· Not excluded by Companies House or Charity Commission

· Not bound by conflicts of interest that would be so significant as to undermine the role in general e.g. a member of a group that discriminates against people based on gender or ethnicity

Specific responsibilities

Role Description: Trustee

Reports to: Chair of Trustees

Accountable to: People affected by spinal cord injury, Charities Commission and Companies House

Summary:

The Board supports the vision and mission of the organisation. We ensure the delivery of the strategy, so that people affected by spinal cord injury can realise their full potential.

Vision and Mission

· To uphold the values of the charity, undertaking the duties of trusteeship in a way that adds to public confidence and trust in the charity

· Promoting and developing the charity in order for it to grow and maintain its relevance to society

· To support decisions that are in the best interest of service users, donors, volunteers and stakeholders at all times

· To take big decisions about the future

Compliance, quality and effectiveness

· Support development of policies that further the aims and objectives of Back Up and to monitor their success

· Ensure compliance with our memorandum and articles

· Ensure Back Up’s accountability and legal obligations

· Maintain sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objects and investment activities meet accepted standards and policies

· Ensuring resources are used in an efficient and cost-effective manner

· Maintain effective board performance

· Remain aware of the legal responsibilities and liabilities of trusteeship and act in accordance with liabilities

· Manage/declare any personal conflicts of interest.

· Strive for best practice in governance, through proactive learning and Development

We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.

This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.

The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.

Main tasks

• Developing and setting our future strategy, alongside the Executive Team and other Trustees
• Helping shape and deliver our future, identifying opportunities in an evolving landscape
• Leading the Board of Trustees, including regular 1:1s and providing space for reflection
• Acting as a 'critical friend' to our Executive Team, as well as formal line management to the CEO (and COO in their absence)
• Acting as an ambassador for the charity – raising awareness of what we do and engaging potential supporters and other key stakeholders
• Responsibility, along with the other trustees, for the governance of the charity
• Contributing to the ongoing strategy of the charity, in line with our charitable objectives
• Participating in board meetings and sub-committees in an inclusive and thoughtful way

Please download our Chair Application Pack for more information.

Job description

As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
• Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
• Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
• Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
• Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
• Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
• Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
• Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
• High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care

Main Responsibilities/ Key Duties

• Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
• Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
• Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex considerations.
• Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
• Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
• Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
• As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.

The Lifescape Project is a quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.

We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.

Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.3m in FY 2025/2026, with further growth expected in the current FY. Our team has grown from just one to a team which will number 23 at the time of the new trustees joining.

Our trustees play a vital role in making sure that the Lifescape Project ("Lifescape") achieves its purpose. Trustees oversee the management and administration of the charity. They also ensure that Lifescape has a clear strategy and that our work and goals are in line with our vision: We want to live in a world rich in wild landscapes, providing a sustainable future for life on earth. 

Just as importantly, trustees support and challenge the executive team to enable Lifescape to grow and thrive, to achieve our mission of catalysing the creation, restoration and protection of wild landscapes by through building and employing our expertise in science, technology, law, economics, and culture. 

Duties include: 

• Support and provide advice on Lifescape’s purpose, vision, goals and activities.

• Approve operational strategies and policies, and monitor and evaluate their implementation. 

• Oversee Lifescape’s financial plans and budgets and monitor and evaluate progress.

• Review and approve Lifescape’s financial statements. 

• Keep abreast of changes in Lifescape's operating environment, and ensure that key risks are identified, monitored and controlled effectively. 

• Provide support and challenge to Lifescape’s CEO . 

• Contribute to regular reviews of Lifescape's own governance. Attend Board meetings, prepared to contribute to discussions. 

• Apply your expertise and knowledge and make use of your professional networks to contribute to the promotion of Lifescape's objects and aims, and to enhance the charity’s reputation.. 

As a small charity, there are times when trustees need to be actively involved beyond Board meetings. This may include assisting with recruitment, developing internal policies, ad-hoc reviews of strategic decisions or providing guidance to the executive team on specific subject areas within your expertise.

What we are looking for 

We are looking for people willing to bring energy, enthusiasm and commitment to the role. 

Prior experience of working or volunteering for, or acting as trustee of, an NGO would be an advantage but is not required. We will provide a full induction and training.

For this round of trustee recruitment, we welcome interest from all candidates who believe they have something to offer. We are particularly interested in candidates with experience in the following areas:

• Planning and delivering conservation or rewilding programmes in Europe, or in Eastern or Southern Africa; or having relevant professional networks in those geographies. 

• Environmental economics / natural capital accounting. 

• Major donor or grant fundraising for charities.

• Strategic communications.

Personal skills and qualities 

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member. 

• Effective communication skills and willingness to participate actively in discussion.

• A strong personal commitment to our mission to protect and restore wild landscapes globally.

• A strong personal commitment to equality, diversity and inclusion. 

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

We are happy to consider trustees based in any geographic location.

We are committed to building a team that represents a variety of backgrounds and perspectives, and are keen to broaden the diversity of thinking on our board. Prior experience of serving on a board is not required, and you don't need to meet every single requirement listed in order to apply. 

Our top priority is finding someone who is as passionate about Lifescape's mission and vision as we are and has time to commit to it 

Terms of appointment 

Terms of office 

• Trustees are appointed for a three-year term of office, subject to renewal at a designated board meeting. 

• This is a voluntary position, but reasonable expenses are reimbursed. 

Time commitment 

• Trustees attend quarterly board meetings which last approximately two hours. These are usually scheduled towards the end of the UK working day (e.g. 5pm – 7pm) but timings can be varied if required.

• Board meetings are usually held virtually, with one in-person meeting a year (see below).

• An agenda and pack of supporting materials will be circulated in advance of the meeting. We would normally recommend allowing at least an hour to read these and prepare for the meeting.

• In addition, we may call ad hoc meetings of the board as needed, e.g. to discuss strategy or where an urgent board approval is required.

• Lifescape is a remote organisation and relies on periodic in-person meetings to bring team members together. The trustees are asked to attend an annual offsite, which may be held in the UK or abroad. Travel, accommodation and meals are paid for and organised by Lifescape. The length of the annual offsite varies depending on location but is usually four days, requiring trustees to spend at least three nights away from home. 

Committee membership

• The board delegates certain functions to committees. We currently have a Governance Committee and a Finance & HR Committee. There may be new committees in future. These committees meet approximately once a month, and the timing of the meetings is flexible to suit the availability of participants.

• If you would like to see the Terms of Reference for either committee, then please let us know. We would be delighted if new trustees were keen to get involved in our committee work. 

How to apply 

To apply, please send your CV (max two pages) and a statement of no more than 500 words explaining your interest in and suitability for the role.

Applications close at the end of 31st July 2026, although we may close applications earlier if we receive a sufficient number of qualified candidates before this date. 

There will be at least one interview for candidates who pass the first stage of review. 

If you have any questions about the role or the application process, please contact us. If you require any information in a different format, please let us know.