Training Officer Jobs

·Do you have experience of implementing a fundraising strategy in line with the ambition of an organisation? 

·Do you have knowledge about fundraising in the arts sector, including best practice, trends, opportunities and challenges? 

·Do you have experience of working collaboratively with colleagues across different areas of an organisations operations i.e., finance and education? 

·Do you have experience of working with a CRM system to support your workflow and track progress as well as record financial data? 

·Do you have previous experience of writing successful Trusts and Foundations applications? 

·Do you have knowledge of GDPR, data protection and fundraising compliance?

·Do you have line management experience? 

If you have some or all of the experience mentioned above - we would love to hear from you! 

Matthew Bourne’s New Adventures is an award-winning, ground-breaking British dance-theatre company, famous for telling stories with a unique theatrical twist. Since 1987 New Adventures has changed the popularity of dance in Britain, creating works that have altered the public perception of what is possible when it comes to telling stories without words.

New Adventures is a charity, and its principal funder is Arts Council England. As well as producing award-winning productions which dazzle audiences across the globe, New Adventures is committed to playing a meaningful role in diversifying the dance landscape for future generations. The company’s Take Part work reaches thousands each year through transformative workshops and masterclasses to schools and communities across Britain; the company’s many strands of talent development work nurture the best emerging talent from communities across the UK, springboarding them into our company and the wider sector.

The Head of Development will support Matthew Bourne’s artistic vision by leading on the development and delivery of the New Adventures Fundraising Strategy to maximise voluntary income, particularly through Trusts and Foundations and Major Gifts. The post holder will work proactively to identify, cultivate engage and maintain excellent relationships with new and current donors and supporters as well as supporting the cultivation and stewardship of Corporate Supporters. 

A little bit about the role 

This advert will close at 9am, 15 September 2024

As a marketing executive at Frontline (known internally as a marketing officer) your work will directly impact the success of the charity. You will hold responsibility for creating and optimising content across a wide range of digital channels, to attract leads, increase brand awareness, encourage engagement with our work and drive recruitment to our programmes.

Working closely with the communications and marketing manager, you will help to shape our marketing strategy, and to plan and evaluate marketing campaigns, including our Approach Social Work recruitment campaign. You will need creativity, analytical skills, and extensive knowledge of marketing channels and trends.

The communications and marketing team sits within the wider external relations division. You will work closely with your communications, evaluation, Fellowship and fundraising colleagues to achieve our wider external relations strategy. And you will use your marketing knowledge and skills to support teams across the entire charity to create engaging communications that are on-brand and achieve results.

Some key responsibilities include:

• Coordinate, implement and evaluate multi-channel marketing campaigns to support programme recruitment and fundraising, using emails, social media, website, display ads and more.
• Write and edit copy for a wide range of audiences and contexts.
• Use content creation tools such as Canva and video editing software to create high quality content that supports wider objectives.
• Evaluate and optimise digital content, including Frontline’s website, to improve performance.

A little bit about you 

This role will suit someone with excellent writing and editing skills, wanting to contribute their experience and knowledge to improving the lives of vulnerable children and families. The successful candidate will have a proven ability to create and deliver tailored content as part of successful marketing campaigns.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. 

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

Kate's Home Nursing is a local charity, with a team of dedicated nurses providing a Hospice at Home nursing service for people at the end of their lives. Our team is passionate, skilled and dedicated and the feedback we receive daily tells us how much people value our service.

This is a great role if you are looking to work within a small team to lead and drive our fundraising efforts, using your own creativity, experience and proven skills. You will be able to help define our strategy and fund raising budgets and you will have opportunities to work with the community and local/nationwide businesses to help secure the funding we need to provide our hospice at home nursing service and bereavement support services.

Job title: Fundraiser
Location: Office based - hybrid
Basis: Part Time – 3 days per week
Reports to: CEO
Salary: £38,000 - £41,000 FTE

The Fundraiser is responsible for income generation from all available sources and for increasing awareness of the charity.

Main duties and responsibilities
• Develop and maintain the Fundraising Strategy, for approval by the CEO and Trustees, ensuring it’s then taken up and executed.
• Setting, together with the CEO and Trustees, and managing the fundraising budget.
• Overall responsibility for fundraising events and campaigns, including creating, organising, attending and all follow up actions.
• Recruit sponsors and volunteers for fundraising purposes, maintaining the database for these, being responsible for induction and training.
• Working with volunteers.

• Ensuring we are up to date with and adhere to all data protection and fundraising regulations, following the Fundraising Regulator’s Code of Conduct.
• Maintaining our Fundraising Policy, Volunteers Agreement and all other documentation relating to volunteers and fundraising.
• Supporting other people’s events, being the first point of contact for anyone raising funds on our behalf.
• Create and run marketing and promotional activities and materials.

• Maintaining and building relationships with supporters and donors.
• Responsibility for Just Giving and other fundraising platforms, this involves identifying and supporting new campaigns and fundraising events, thanking and providing full reports for the CEO.
• Responsibility for making full use of social media and our website in relation to all fundraising activities.
• Increasing income from wills.
• Increasing regular monthly donations.
• Community engagement.
• Increasing support from local business, whether financial or maximising access to their services at minimal cost.
• Reporting on all FR activities, both individually and cumulatively throughout the year. Reports are for CEO and Trustees in addition to people, trusts and organisations who give grants.

Requirements and skills
• Proven experience as a Fundraiser or similar role, including creating or working with budgets and strategy.
• Creativity.
• Persuasion skills.
• Strong leadership qualities. • Excellent communication skills. • Excellent organisational skills. • Skills to ensure income from digital fundraising is maximised.

General
• The person must fit in with our small team which involves being flexible, approachable, friendly and open.
• The competent use of technology and information systems is an essential requirement of this role. Staff are expected to be competent with the use of technology and information systems and understand their duties and responsibilities with regard to the appropriate use of personal data including sensitive personal data.

 

EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)

Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.

We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.  We urgently need people for our Hammersmith & Fulham and Haringey teams.  You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.  We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.

Job title – Employment Specialists (multiple openings across primary and secondary care)

Salary - £29,432 – £32,760

Responsible to – Team Leader

Location – Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.

Contract – Permanent 

Full time

JOB PURPOSE

To inspire people with mental health conditions to progress, and to gain and sustain paid employment.  Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).

Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.

To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives.  Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.

All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.

Responsibilities and Duties

1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.

2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.

3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.

4. Build a constant flow of referrals to ensure a dynamic caseload.

5. Conduct weekly employer engagement activity in line with IPS Fidelity.

6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.

7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.

8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.

9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.

10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.

11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.

12. Update and maintain NHS database (IAPTus).

13. Receive regular supervision and training to meet individual, team and organization’s needs.

14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.

16. Perform other tasks as required by your manager.

PERSON SPECIFICATION

Essential Knowledge, Skills and Abilities we will shortlist you on.

We are also interested in transferable skills and experience which could support your attributes in these areas.

· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.

· Knowledge and experience of working in a health or social care setting.

· Able to present confidently to external stakeholders and partners at various levels.

· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).

· Experience of effective diary management, prioritising tasks and working to tight deadlines.

· Proven ability to work effectively and be accountable in an outcome-driven environment.

· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.

· Excellent computer skills including ability to utilise database and Microsoft packages.

· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.

· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.

· Willingness to travel in designated London Borough.

· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.

Desirable Experience and Skills

· Experience working in an IPS or employment and disability service.

· Experience working in a mental health setting.

Attitudes

· Positive, professional, and self-motivated

· Dynamic personality, confident engaging with a range of stakeholders to promote the service.

· Strong belief in the value of employment in supporting good mental health.

· Empathetic and person centred.

· Committed to equality of opportunity and diversity.

· Open to feedback and proactive in addressing self-development.

· Proactive in managing one’s own health and wellbeing.

 

ABOUT TWINING ENTERPRISE

Who we are

Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer.  Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.

We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year.  Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.

How we work

Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention.  IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.

Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £33,000 – £39,000 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: pro rata of 25 days leave plus bank holidays

Closing date:  10pm on Monday 2nd September 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who can lead our multidisciplinary team Inclusion Team. The team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and peer group activities. 

There is a variety of skills and experience within the team which will require someone to use a flexible management approach, directing support to where it is needed most. We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, improving delivery models, ensuring projects meet targets and quality standards. Some of the projects are also delivered in partnership with other organisations so an understanding of the responsibilities of contract management is essential. We have recently started a campaign project and experience of running effective campaigns would be an advantage.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience of service delivery, monitoring, evaluation and report writing and setting SMART outcomes for your team. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes. Additionally, you’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues.

Ideally you will have experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays or pro rata of this for part time roles. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development, campaign manager, community engagement, co-production manager, event manager, digital and communications manager, communication manager.

Role description

We are looking for two self-motivated individuals to lead our programme delivery. One Programme Manager will be based in London with potential travel required across different locations in England, most likely Reading and Birmingham. The other Programme Manager will be based in Reading with potential travel required across different locations in England, most likely London, Birmingham, and the SE of England.

At the forefront of the organisation, you will be responsible for delivering all programmes allocated to you. Working alongside the Director of Programmes, you will be responsible for leading conversations related to retention and expansion of partnerships to drive our mission.

Our programme delivery involves maintaining partnerships with schools and universities, supporting our volunteers to become highly effective coaches, and managing programmes end-to-end from initial planning through to impact evaluation.

As well as delivering programmes in schools, once qualified as a coach, you will have the opportunity to be a professional coach to young adults from disadvantaged backgrounds currently at university or in the early stages of their career. 

You will also be responsible for the retention and renewal of partnerships within the region. You won’t have responsibility for generating new partnerships, but will be expected to support the CEO and Director of Programmes with identifying new opportunities and partners where you can.

You will flourish in this role if you enjoy thinking quickly, responding to challenges!

Programme coordination and delivery: 

• Coordinate and run multiple in-school and online programmes (core and peer to peer) across the region. 

• Set timelines for programme start and finish dates. 

• Oversee programme quality and communicate with school staff  weekly to provide feedback after sessions. 

• Facilitate in-school or digital workshops for groups of pupils (KS1-5). 

• Plan and organise graduation trips to a local university for pupils on the programme.

• Coordinate and allocate coaches to school programmes, communicating with them weekly and when needed arranging transport for them to schools.

• Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

• Report regularly to the Director of Programmes on key performance indicators and  programme updates.

• Build and maintain relationships with coaches, pupils and teachers.

• Collect data and write impact reports and case studies.

• Once qualified Coach on our Lifecycle programmes.

Volunteer recruitment and management:

• Recruit and retain volunteer coaches (meeting minimum requirements set termly). 

• Manage volunteers and Head Coaches.

• Deliver coach training to volunteers in person and online. 

• Create a thriving community of social mobility advocates among university  students and young professionals. 

• Develop and maintain relationships with universities, corporate partners and others.

Contributing to the development of the region and wider organisation:

• Ensure retention of schools within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.

• Support a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others.

• Ensure the retention of volunteer coaches (meeting minimum targets set termly).

• Maintain relationships with coaches, pupils and teachers.

• Contribute to programme design, take part in a working group and whole team meetings.

• Content generation  for social media and marketing materials. 

• Running pupil and school leader focus groups.

• Carry out other tasks that are within the scope and spirit of the role.

Person Specification

Essential characteristics and experience: 

• Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Ability to think on your feet. Volunteer management and working with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.

• Programme or project management experience. 

• Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18.

• Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).

• Experience of coaching or willing to complete a Level 1 Coaching Qualification.

• Experience of sales or partnership management/development.

• Excellent communication skills – written and verbal - and experience of making presentations to diverse audiences.

• Ability to think and plan strategically to achieve successful organisational outcomes.

• Clear analytical skills, and ability to plan ahead and supervise and support operations.

• Ability to make quick and clear decisions.

• Excellent planning skills to ensure effective use of resources and budget.

• Carry out other tasks that are within the scope and spirit of the role.

Desired characteristics and experience: 

Volunteer recruitment and management:

• Understanding of the specific barriers to social mobility and the context for pupils we work with. 

• Experience of sales or partnership management/development.

• Experience of working in education settings.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• Salary of 27,000-£33,000 pro-rata (plus £3,000 London weighting where applicable).

• 28 annual leave days (pro-rata).

• Fridays off during non-term-time (pro rata for team members spending majority of their working week at CoachBright i.e. 3 days or more).

• The opportunity to become a certified coach.

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Permanent contract.

• Remote role with travel to schools across England. 

• Full-Time/part time position, 35 hours per week pro-rata (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the Director of Programmes.

• Start date as soon as possible.

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections.  Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About you 

You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart. 

You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths. 

You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation. 

About the role  

We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations. 

You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.

You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development. 

As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer. 

Please note that applicants must have the legal right to work in the UK. 

How to apply 

Download our recrutiment pack for details of how to apply.

The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status. 

The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.

CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people. This is an exciting opportunity to join a growing team at CfD. This new outreach role will support the delivery of our community development work.

We welcome applications from people who understand the Deaf Community and the needs of hard of hearing people of all ages. You will be enthusiastic and passionate about Deaf and hard of hearing issues. You will be an outstanding communicator who believes in people organising themselves and who wants to support Deaf and hard of hearing people to set up activities, and to connect with their communities. You will be enthusiastic about working towards making Bristol a city that is more inclusive of Deaf and hard of hearing people.

Summary of duties:

Our Community Outreach Worker will support the delivery of our new community development project: Connecting People into Communities, funded by Bristol City Council.

The role will include:

• Establishing drop-in sessions throughout Bristol for Deaf and hard of hearing people as a first contact point.

• Signposting/referring individuals to appropriate services and offering support with connecting people into communities – including the Deaf Community, hard of hearing peer support, and local community hubs.

• Providing information on activities and events occurring across Bristol and local hubs.

• Finding out what hard of hearing people in Bristol would like to see CfD offering.

• Strengthening our relationship with community organisations and other community based services, including those who support people from minority ethnic groups.

• Exploring how we can extend our work to reach more Deaf and hard of hearing people aged under 50.

• Developing content for our website so that it becomes a resource for organisations who want to improve their inclusion of Deaf and hard of hearing people.

The post holder will be a part of CfD’s Communities Team and will be expected to support the work of our other community projects i.e. our Deaf People Together and Community Hub projects. The post holder will be based at The Vassall Centre, Gill Avenue, Fishponds, Bristol BS16 2QQ.

The main responsibilities are to:

• To support the delivery of the Connecting People to Communities project so that it meets its aims by:

- Increasing our contact with organisations and hubs that work with minority ethnic groups throughout Bristol, particularly with those who support older people, and with organisations based in areas of deprivation.

- Working with community hubs (e.g. community centres, libraries etc) to provide regular CfD “drop-ins” – primarily as a first contact point and to alleviate isolation and loneliness.

- Signposting and referring individuals to appropriate services, and supporting individuals with connecting to communities.

- Providing advice and guidance to community hubs on how to make their venues, events and activities accessible to and inclusive of Deaf and hard of hearing people.

- Providing information on activities and events for Deaf and hard of hearing people across Bristol and local hubs.

- Finding out what hard of hearing people in Bristol would like to see CfD offering and what support they need.

• To support the work of our Communities Team by:

- Helping to run events so that local Deaf and hard of hearing people and communities have their say about how services are developed.

- Planning and attending project events e.g. coffee mornings, workshops etc.

- Developing positive relationships between service providers and Deaf and hard of hearing people, and advising providers on how to improve their services to become more accessible and inclusive.

- Supporting the Community Development Officer with collecting project monitoring and evaluation data e.g. equality monitoring data, case studies on the experiences of Deaf and hard of hearing people, and recording information on the database.

- Supporting the Community Development Officer with publicising our Small Community Grants scheme, and supporting existing groups with organising their events/activities.

- Working with the Community Development Officer to set up and facilitate Deaf-led advisory group(s).

• To provide content from project activities for CfD’s website and social media, such as information about activities and events.

• Be part of the team representing CfD at local events and exhibitions.

• Be flexible in your working hours. You may be asked to represent the project at meetings/events outside core working hours, or to complete any other duties that may be reasonably required for the performance of this position.

General

• Attend conferences, training, and other staff development opportunities.

• Develop an agreed personal training plan and carry this out using internal and external training as required.

• Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies.

• Act as an ambassador for CfD, promoting a positive and professional image and attitude at all times.

• Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed.

• Support CfD to find funding for new projects involving Deaf and Hard of Hearing people.

• Coordinate and manage own Access to Work support (if needed).

Terms and conditions:

1. This is a full-time position of 37.5 hours a week. CfD’s core hours are 10am – 4pm. Occasional evening and weekend work will be required.

2. Contract until January 31st 2026, with possibility of an extension subject to further funding.

3. Salary £22,000 - £27,000 a year.

Note:

The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.

Person specification

The successful candidate will be an excellent communicator, with good knowledge and empathy of the experience of Deaf and hard of hearing people. You will also have a pro active approach and be committed to helping and supporting others.

Essential skills and competencies:

• Ability to work on own initiative and as part of a team.

• Able to anticipate problems and develop solutions.

• Excellent organisational and time-management skills.

• A positive attitude toward Deaf and hard of hearing people with an understanding of the barriers they face in their lives.

• Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. This may be direct communication or through a BSL interpreter or speech-to-text operator.

• Experience of supporting or working with groups of people, either as part of paid work or as a volunteer.

• Experience of consulting with individuals and communities or groups.

• Good influencing and negotiating skills so that you can persuade people to make their services more inclusive of deaf people.

• An understanding of the importance of evaluating the impact of project work

• Good attention to detail.

• Good working knowledge of Microsoft Office and associated software, including Excel, Word, and Outlook.

• Ability to travel round Bristol as this role will require traveling to and from multiple places.

Desirable skills, knowledge and experience:

• Personal experience of hearing loss.

• Good working knowledge and use of simple databases or CRMs (e.g. Charity Log). (CfD will provide training on Charity Log.)

• Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills).

• Experience working, paid or unpaid, in or with communities, the disability sector or in the third sector.

• An understanding of how you evaluate project work

• Experience of organising small scale events.

• Experience of delivering Deaf Awareness or Equality training.

• Experience of writing content for social media or websites using Plain English e.g. information about events.

Things we expect all staff to support us with:

• Actively seek out opportunities for development and income generation.

• Read, understand and follow CfD’s policies and procedures.

• Stay up to date with key developments in your specialist area.

• Be willing to occasionally work evenings and weekends.

• Participate in team-meetings and development days.

• Be willing to travel across Bristol and occasionally further afield.

• Represent CfD at local, regional and national meetings and events.

In return, you will receive:

• Competitive pay and holiday allowance

- 25 days a year plus Bank Holidays (pro-rata if part-time)

• Employee pension contributions

• A flexible working policy

- Our core hours are 10:00 until 16:00 Monday to Friday

• The opportunity to be part of a committed, skilled and supportive team

• Support to develop your skills further

HMP Wealstun, West Yorkshire

Internally your job title will be CFO Evolution Support Worker

Are you a target-driven, highly motivated and empathetic individual with a proven record of working intensively with individuals and supporting their progression?  Do you have high level guidance skills and the ability to deliver effective one-to-one and group sessions?

If so, join St Giles where you will be dual-trained as a Support Worker and Activity Facilitator working on our CFO Evolution programme, which will see you provide support to a caseload of participants in custody to prepare for release and successfully resettle into their local communities by providing practical help, advice and guidance, as well as motivation and understanding.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will carry out initial and ongoing assessments of the support needs of individual participants, before providing them with essential advocacy, mentoring, guidance and training interventions that meet their needs, plus engage and case-manage eligible participants on the CFO Evolution programme by providing ongoing resettlement support.  You will be expected to create an Action Plan, plan and design appropriate activities, training programmes and interventions, and establish and deliver high-quality, engaging one-to-one and group sessions, while also monitoring participants’ progress and providing timely monthly reports.

We will also rely on you to develop strong relationships with HMPPS/agencies offering support, where appropriate provide holistic wrap-around with general elements of resettlement support and working collaboratively plan for and facilitate effective Through the Gate and warm handover to the relevant Support Worker in Community.

What we are looking for

• Working intensively with individuals and supporting their progression
• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments would be advantageous
• High level guidance skills, with the ability to deliver one-to-one and group sessions
• Knowledge of the issues affecting the rehabilitation of offenders and desistance theory
• Knowledge of HM Prison environments and/or training, education and employment opportunities locally and nationally, and of training and guidance
• Demonstrable ability to support and motivate learners with multiple complex needs
• The ability to effectively assess evidence and identify assessment criteria using a range of assessment methods
• Excellent interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult and Children with the Child Barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 11 p.m. on 2nd September 2024Interview date: 10th September 2024.

Post: Community Engagement & Networking Manager

Contract: Full-time, permanent, subject to funding

Salary: £34,500 per-annum

Accountable to: CEO

Savera UK is recruiting for the role of Community Engagement & Networking Manager. This post will have the overall responsibilities for managing all aspects of the community engagement and networking project, this will include engagement with specific communities, recruitment and management of staff and volunteers. This post is also responsible for networking and building relationships with business and agencies to develop collaboration opportunities, facilitating community fundraising through engagement and events and for developing and implementing strategies to enhance Savera UK’s community engagement, building relationships and creating a positive and inclusive environment.

An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.

How to apply

Full Job Description and Person Specification can be found on the Savera UK website 

Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised. Please send a CV and covering letter, outlining your suitability for the post, and complete the equal opportunities monitoring form.

Applications that don’t include a covering letter, as specified, will be automatically rejected.

Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter clearly relates to the essential specification required for the role, alongside any other details relevant to the job description.

Closing date for applications: 5pm on 3rd September 2024

The recruitment process will be in two stages. If you are shortlisted, Savera UK will be in contact to arrange an informal 20-minute chat about the role and your interest in it. Savera UK will then invite candidates who progress to the second stage to an in-person interview, which will comprise competency questions and a task on which they will be asked to present back to the interview panel. Candidates will be provided with information for the task, which will be sent ahead of the interview.

In-person interviews are expected to take place in w/c 23rd September 2024. Please inform Savera UK, when you apply, if there are any dates in that week or the following week that you can/cannot attend.

All applications will be treated in strictest confidence.

Job Type: Full-time

Pay: £34,500.00 per year

The National Council for the Training of Journalists (NCTJ)

PART TIME HEAD OF FINANCE AND IT

Location: Newport, Saffron Walden, Essex

Salary: c£70,000, depending on experience, plus benefits

Work for one of the most significant and influential journalism-related organisations in the UK, the standard bearer for quality, trusted journalism and diversity.

The National Council for the Training of Journalists (NCTJ) exists to help create a better society . We provide a world-class education and training system that develops current and future journalists from all walks of life for the demands of a fast-changing multimedia industry. NCTJ is a trusted brand and its kite-mark for professional journalistic training is highly regarded and universally recognised in the media industry.

The charity is looking to appoint a part time head of finance and IT to help take the organisation to the next stage of its development. This is a pivotal senior leadership role responsible for the financial and technology functions of the charity and its trading company.

This multifaceted position requires a hard working pragmatic and practical strategic thinker who can ensure sound financial management, accountancy and administration, and drive technological innovation as appropriate.

Reporting to the chief executive, you'll have a proven track record in financial accountancy and IT management and an interest in corporate governance. It's very important to have a strong commercial understanding as you'll need to provide sound business advice and support.

Degree level education and/or senior level experience is preferred. Professional body recognition and membership such as ACCA or CIMA and/or relevant IT certifications would be advantageous.

A familiarity with non-profit/charity sector regulations, compliance and financial reporting would be useful but is not essential.

You're likely to have experience in managing digital transformation and IT contracts, and an interest in information technology trends, artificial intelligence and cybersecurity.

Proficiency is required in financial software (Sage preferred), IT systems and Microsoft Office.

Good leadership, collaborative working, communication and interpersonal skills are important for this role.

You'll need to be able to think strategically as well as being adept at dealing with the detail - so strong management, analytical and administration skills are all important.

As the company secretary, the role includes responsibilities to ensure compliance with charity and financial regulatory requirements.

You should have an interest in journalism and appreciate its importance in our democratic society. You'll identify with our values as a charity.

We have a dedicated team based in a converted granary in the lovely North Essex village of Newport, near Saffron Walden in Essex, only 30 seconds' walk from the Newport train station, and just one hour by train to London Liverpool Street and 20 minutes to Cambridge.

We're a friendly, professional team and we're all very passionate about what we do - this comes across in the way we work and our organisational values. We pride ourselves on recruiting high performing people who are flexible in their approach and adaptable to change. This extends to how we see our work-life balance and we support staff who have family responsibilities or other needs.

This is a part-time role, 21 hours per week. We would prefer this role to be undertaken in the office, although an agreed hybrid working arrangement is possible.

This senior role is a fantastic opportunity to make a positive contribution to a high performing and successful charity. If you feel you have the skills, experience and commitment we are looking for, we look forward to hearing from you.

For more information and details of how to apply please contact our recruitment consultant, Simon Bascombe, at Harris Hill: [email protected] .

Closing date for formal applications: 9am, Thursday 12th September 2024.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The role 

MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.

The Haringey Community Collaborative service involves providing Haringey VCS: 

• One-to-one and group capacity building support 

• Funding opportunities for projects addressing priority local challenges 

• Access to training and resources 

• A community of practice for collaboration and knowledge sharing, both in person and online. 

The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.

About You 

We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.

A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.

Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs. 

Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential. 

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £32,708 to £38,015 per annum pro rata

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: 16 September at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.

About the Organisation

Our vision is that students are always treated fairly and it works towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Vision Rehabilitation Specialist

We’re looking for a qualified Vision Rehabilitation Specialist (ROVI) to work for an important charity offering a wide variety of services to vision-impaired people across Cheshire, Halton, and North Wales.
 

Position: Vision Rehabilitation Specialist (ROVI)

Location: Home based with regular travel across Wrexham, with the requirement to work from the Council Offices and company offices on occasion

Hours: Full-time (37 hours per week)

Contract: Permanent

Salary: £33,977.84 - £35,246.40 per annum

Closing date: 19th September 2024

Benefits of working for the organisation: Full 2 week induction where you will meet the teams and experience each service, access to a training suite and regular reviews of any required training, annual team building days and regular staff socials, 26 days’ holiday increasing to 32 days after 5 years’ services (plus bank holidays) and access to an employee assistance programme which includes free 24/7 counselling, legal and information line.

About the role:

As Vision Rehabilitation Specialist, you will identify, deliver and evaluate professional rehabilitation interventions to vision impaired people to enhance their skills and confidence to maximise their independence.

You will provide a person-centred outcome-focussed approach to rehabilitation; supporting people to identify measurable outcomes, carry out assessments and develop a plan that will support each person to achieve their outcomes and meet their needs, reducing risks and lessening the impact of their VI.

The Vision Rehabilitation Specialist will work collaboratively with other services within the organisation to ensure individuals are receiving support whilst waiting for assessment and rehabilitation.

Key areas of responsibility include:  

• Triage – To carry out an initial conversation, in line with the Social Services and Wellbeing (Wales) Act, to identify further actions, and risk factors, refer and signpost to the organisation’s wider services and other organisations to meet the individuals’ desired outcomes.
• Assessment - To undertake specialist VI assessments with the person to identify their needs and aspirations to promote independent living.
• Plan – To agree a plan with the person about how their needs can be met, through other services, equipment and rehabilitation.
• Rehabilitation and service provision – To implement, evaluate and review rehabilitative services to the vision-impaired person aimed at maximising and maintaining independence, safety, dignity, and choice.  Rehabilitation may include, but not be restricted to:
  • Daily Living Skills – to include the teaching of new skills or adapted practice for all aspects of daily living, home management, employment and leisure.

• Communication Skills – to include all forms of access to communication including but not limited to print, Braille, Moon, audio description, ICT, telephones, Deafblind manual and block alphabet.

• Mobility training – To develop planned programmes of training to develop independence in indoor and outdoor mobility environments, including training in guiding skills, pre-cane, long cane, orientation (including specialist equipment) and route planning techniques. 

• Low vision - To provide training/therapy in coordination with local NHS low vision services that help individuals make the best use of functional vision.

• Risk –To identify, assess and mitigate risk throughout the rehabilitation provision.

• To work with vision-impaired people who have additional complex needs.
• To assess and recommend minor works of adaptation and liaise with all relevant parties in line with appropriate budgets and policies.
• To provide statistical information to feed into quarterly contract monitoring reports.
• To enable the Local Authority to maintain their Partially Sighted/Sight Impaired and Blind/Severely Sight Impaired Registers.

Key skills required for this role:

• Foundation Degree in Rehabilitation Studies (Visual Impairment) or equivalent.
• Ability to develop clear plans and communicate these to service users and other staff.
• Recognised rehabilitation work qualification (or currently working towards it)
• Proven experience in performing rehabilitation assessments with visually impaired people and providing mobility, communication and daily living skills training.
• Working knowledge of good practice relating to safeguarding.
• Ability to deliver training/advice sessions to individuals or groups of service users, carers and other organisations.
• Knowledge of Health and Safety legislation, including lone worker policies.
• Ability to travel and work in all areas of Flintshire and Wrexham.
• Strong personal organisation/time management.
• Proven track record of maintaining and updating personal records for clients.
• Ability to record service management statistics.
• Be calm and deal sensitively with people and be open-minded to all cultures and ways of life.
• Work on own initiative, whilst exercising discretion and confidentiality.
• Be a team player.
• Be willing to work flexibly (outlook, work hours, work location).
• Able to implement programmes in partnership with other agencies.

About the organisation:

The employer is a well-established organisation with a strong history of promoting independence and support to people with vision impairments (VI). Offering a wide variety of services for vision-impaired people across Cheshire, Halton and North Wales, including counselling, digital skills, financial wellbeing and benefits advice, home visiting, community outreach, and peer support. These services complement rehabilitation to create a wraparound service for our clients. 

The organisation delivers the vision rehabilitation contracts to four local authorities across Northeast Wales. The team are managed and led by qualified and experienced Vision Rehabilitation Specialists (VRS), ensuring the best support from people who understand the role. You would be a part of a wider team of VRSs, meeting regularly to share learning and to give and receive support.

The employer understands the importance for all their staff to receive additional training as needed and support from the wider sector, so RWPN registration and membership fees are covered for the VRS team by the organisation. The organisation is also represented in the Wales Rehabilitation Officers Forum (WROF) and the Wales Vision Forum, to ensure that we are up to date with any changes affecting VRS working in Wales. VRS are also able to meet with other VRS more widely than Wales through the organisation’s membership of Visionary.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.