Training officer jobs

Join our dynamic Communications team and be part of a rare opportunity to shape the narratives and visuals that amplify the life-changing initiatives of 1625 Independent People. If you're passionate about crafting powerful communications that make a difference, this is your chance to affect change and leave a lasting impression.

Please find full details of how to apply via our website in the advert below. The deadline for application submissions is 23:59 Thursday 08 May 2025.

We are striving to better represent the young people we support and therefore are particularly keen to increase applications from minoritized ethnic groups, Muslim and male candidates as they are currently under-represented in our organisation. We also encourage applications from people with relevant lived experience. 

If you need an adjustment to be made to any part of the recruitment process, please let us know as soon as possible. 

Who are we?

We are a leading youth homelessness charity based in the Southwest, working with over 1,500 young people. At 1625ip we are driven by Social Justice and Passion: we strive to do something that matters and take pride in seeing the results of our work in social outcomes and improving young people’s lives.

What you will be doing:

• By being empathetic and seeking to understanding the complex needs of homeless young people, young people leaving care, and the barriers they face, you will work with them and their support workers to tell their stories. 
• Utilising your creative skill’s, you will create branded collateral that supports a variety of campaigns and events.
• Through your enthusiasm, you will be able to work on own initiative but also alongside your team, ensuring all communications are suitable for specific audiences. 
• By being detail orientated you will be managing a variety of platforms including the website and all social media channels.
• You build strong relationships both internally and externally; you communicate excellently, and you influence others externally to support 1625 Independent People

You will be in Fundraising and Communications Team and your line manager will be our Communications and Community Fundraising Manager.

At 1625 we are led by our Competency Development Framework. This connects our values to our behaviours in everything we do and gives us the tools to develop. The framework ensures our recruitment is better informed, applications and interviews are behaviourally based, and job profiles are developed on the ‘how’ of a job. 

If you have transferrable skills and you are interested in this role, but you are worried about the application process, please get in touch with us. We encourage you to have an informal chat with the recruiting manager to discuss how your personal or professional experience and skills could be transferred to this role. Details of how you can do that are further down in this advert.

Contract details 

• Hours per week: 37.5 (this represents 1 FTE)
• Contract type: 1 year contract (Maternity Cover)
• Pay: £27,852 - £29,439 per annum 
• The location: Kingsley Hall, Old Market - there is also flexibility and support to manage working from home. We currently meet as a team 2 days a week at Kingsley Hall. 

A few benefits at 1625ip

In return for your dedication, we offer:

• A generous annual leave entitlement of 30 days per annum plus all Bank Holidays
• Employee Health Cash Plan with HSF
• A supportive and approachable team with an emphasis on colleague wellbeing 
• “1625 Independent People is an amazing organisation, and I feel very lucky to work here”, Colleague Wellbeing Survey 2024.
• “I couldn’t be happier with the opportunities and support I have received in my career progression that has led me to my dream job!” See what other colleagues have said about their career development with us, on the vacancy page of our website. 
• 1625ip is a Disability Confident Employer.
• Flexible working

Important dates

• Application deadline closes: 23:59 Thursday 08 May 2025.
• If you have not heard from us by the end of the day on Wednesday 14 May 2025, please assume that your application has been unsuccessful on this occasion. 
• Interviews are on Wednesday 21 and Thursday 22 May 2025. 

Application information

Ready to see yourself in this rewarding role? We can’t wait to hear from you.

• To access the Job Pack and submit an application, please visit the vacancy page on our website.
• You will be asked to answer 3 questions at the end of the Word application form. These are required to ensure your application can be shortlisted. 
• Please note the online e-application form cannot be saved so we recommend you prepare your Word application form before you start filling in the e-form.
• Please get in touch with us if a hard copy of the application form would be preferred. We will organise a time for you to collect it from and return it to Kingsley Hall (our main office in Old Market). An online application will then be created for you. 

Equitable opportunities for everyone

We believe those with a criminal record should have an equal chance to become employees or volunteers and encourage applications. 

As an organisation who safeguard and promote the safety and welfare of children, young people and adults at risk, any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) check. Successful candidates will need to provide our organisation with sufficient documentation to prove ID. We comply fully with the DBS code of practice and undertake to treat all applications for positions fairly. For successful candidates with a criminal record, a risk assessment process will take place with the recruiting manager.

We also pride ourselves on being an equitable opportunities employer for everyone regardless of age, disability, gender identity, race, religion and beliefs, sex and sexual orientation. We have committed to being a Disability Confident Employer, and have made the Menopause Workplace, Mental Health at Work, and Bristol Equality Charter pledges.

Please see our Policies section on the website, for further information.   

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

Deadline: 9am Monday 6 May 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

• ​Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• Closing date: 22 April 2025 (8am)
• Shortlisting date: 23 April 2025
• Interviews: 29 April 2025

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

Responsible for the Purchase & Sales ledger and associated matters within a charitable trusts accounting environment. Please refer to the Job Description for detailed information.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Job information

The National Council for Voluntary Organisations (NCVO) has championed volunteers and the voluntary sector for over a hundred years.

Due to an internal promotion, we have an opportunity for a Finance professional to join us as a Finance Officer on a 12-month fixed term contract. The role is mainly responsible for the Purchase & Sales ledger and associated matters within a charitable trusts accounting environment.

As a great believer in retaining talent and promoting from within, there is a possibility that this role could become permanent.

To be successful in this role, you’ll bring enthusiasm, a good understanding of finance (preferably in a charity / Not for Profit environment) and be a part qualified finance professional.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Join a team that is changing places and changing lives.

Groundwork is the community charity with a green heart. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork operates throughout the UK helping communities find practical solutions to the challenges they face.

Project Officer (Peterborough and Cambridgeshire) 

Salary: £26,508 to £28,327 depending on experience

Location:  Peterborough and Cambridgeshire area with some remote working available

Hours: The role is full time (part time hours can be considered 22.5 – 30 hours per week)

Groundwork has a range of exciting opportunities and we are seeking a highly motivated individual with a passion for engaging communities, supporting people to learn and improving the environment to help drive our programmes forward.

We are recruiting for a project officer role in Cambridgeshire and Peterborough to join our Communities team. The successful candidate will help us deliver an exciting and wide range of practical training and skills programmes alongside community and education projects across the county. 

You will have the ability to recruit, engage with and train a range of volunteers and will be responsible for overseeing the practical landscaping work and the delivery and assessment of Level 1 City & Guilds qualifications. You will also deliver a wider range of community and education focussed environmental projects alongside the wider team.

You will require strong communication and organising skills and will be leading practical tasks.  You will be working with different community groups particularly vulnerable people as well as co-ordinating with local partner organisations. 

There is ample scope for innovation and we’ll make sure you’re given all the support and guidance you need to really take your career forward.

Groundwork East is an equal opportunities employer and welcomes applications from all members of the community.

Appointment to this role is subject to an enhanced record check through the Disclosure and Barring Service (DBS).

Established in 1954 we are a UK based charity devoted to the study and conservation of the mammals of the British Isles. We aim to raise awareness of the issues mammals face and share our scientific research so they can be best protected in the future. A small team of staff delivers big results through coordination and promotion of surveys, trainings, campaigns, publications and events that inspire, inform and mobilise our members and supporters and support the work of grassroots mammal groups and individual volunteers

Following the recent confirmation of the Mammal Society’s research priorities for the next 5 years, we are seeking a talented, enthusiastic Data and Research Officer with a passion for nature, science and conservation who will help us to put strong foundations in place so that we can deliver maximum positive impact for mammals through our work.

The Mammal Society is committed to being an inclusive and disability-friendly employer and is keen to attract applicants from a range of backgrounds. All applications will be anonymised and shortlisted via a consistent and transparent points-based process against the requirements of the role as set out in the Job Description and Person Specification. The role is home-based, and interviews will be conducted via Zoom unless a candidate raises an issue with this format, in which case an alternative will be arranged to satisfy any requirements for inclusion.

To apply, please submit your CV with a covering statement of no more than 750 words explaining your suitability for the role as outlined in the JD and Person Specification.

We would be grateful if you could also complete and return an Equality & Diversity Monitoring Form, but this is optional and may be submitted separately.

Shannon Trust Reading Strategy Coordinator HMP Stoke Heath

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Stoke Heath. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Stoke Heath, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role is subject to contract award and will be prison-based.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the week commencing the 28th April 2025.

REF-220

Job Title: Policy and Research Officer 

Location: Liverpool/Hybrid (Remote working a possibility)

Salary: £33,000

Contract Type: Permanent, Full-time. Monday to Friday, 8:45am-4:45pm

Join Us in Ending Furniture Poverty!

Are you passionate about social housing and making a difference in people’s lives? Do you want to use research to make a real difference in tackling furniture poverty across the UK?

We’re looking for a Policy & Research Officer to join End Furniture Poverty, the campaigning arm of FRC Group. This is an exciting opportunity to be at the heart of impactful social research that shapes policy and drives change.

About End Furniture Poverty

End Furniture Poverty is the campaigning arm of FRC Group, a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our communities by providing quality, affordable furniture to those in need. Our values—Bravery, Creativity, Passion, and Professionalism—drive us to tackle social issues head-on, innovating to create sustainable solutions and inspiring positive change.

Operating for over 35 years, FRC Group includes a family of social businesses such as the Furniture Resource Centre and Buckingham Interiors. Our operations are not just about providing furniture; they’re about empowering lives, supporting the community, and ensuring everyone has access to the essential items that make a house a home.

Our team is our greatest asset, and we pride ourselves on fostering a supportive and inclusive working environment where employees can thrive both personally and professionally. We invest in our people through comprehensive training, development opportunities, and a culture that celebrates achievements and milestones.

The Role

As part of the End Furniture Poverty team, you’ll work closely with the Director of End Furniture Poverty to lead and deliver our research strategy. You’ll develop and deliver high-quality research, analyse complex data, and create publications that inform policy and influence real-world change.

This is a great opportunity for someone who thrives on juggling multiple projects, has a strong grasp of social research methods, and wants to see their work have a national impact.

Key Responsibilities

• Leading primary and secondary research into the causes, effects, and solutions to furniture poverty

• Designing qualitative and quantitative studies

• Handling large datasets and using tools like SPSS, Stata or R for analysis

• Writing publication-standard reports and policy briefings

• Mapping services and interventions in the sector

• Staying up to date with key policy developments

• Supporting our influencing work with powerful evidence and insight

Skills and Experience:

• Strong experience of both qualitative and quantitative social research

• Educated to degree level (ideally in a relevant field such as social or political science)

• Postgraduate social research qualification

• Excellent communication skills – written and verbal

• Proficiency in statistical software (e.g. SPSS, R, Stata)

• Confidence in managing complex datasets and distilling insights

• A creative and analytical mindset

• Knowledge of social justice, government policy, and socioeconomic issues

• A passion for ending furniture poverty and aligning with our values: Bravery, Creativity, Passion, and Professionalism

Benefits

• 27 days holiday per year plus bank holidays
• Christmas shutdown
• Up to 9% pension match
• Staff purchase schemes
• Medicash health insurance
• Employee assistance program
• Travel passes
• Cycle to work scheme
• Birthday celebrations and meals
• Values awards & vouchers
• 3 paid volunteering days per year
• Free parking
• Death in service
• Enhanced maternity and paternity pay
• Free tea, coffee, and fruit
• Wonderful Wednesdays – Free Toast and gatherings
• Training and Development opportunities
• A great place to work with a positive social impact

At End Furniture Poverty, you'll be part of a passionate team working to create lasting social change. This is a unique opportunity to lead meaningful research that directly informs national policy and helps end furniture poverty in the UK. We’re a values-driven organisation that champions innovation, creativity, and impact. With a flexible, supportive working environment and the chance to grow and develop your skills, you’ll be making a real difference—every single day.

If you're ready to use your skills to drive change and help shape a fairer society, we’d love to hear from you. Apply now and be part of ending furniture poverty.

Are you passionate about empowering young people and making a difference in your community? We’re looking for a dedicated and proactive Homelessness Prevention Coordinator to support young people in need, offering guidance, support, and opportunities for a brighter future.

As a key part of our team, you'll work alongside young people to provide homelessness crisis support when needed. You’ll get to meet and engage with volunteers, partners, and the wider community, helping to reduce youth homelessness through education, life skills, training, and collaborative partnerships.

The Homelessness Prevention Co-ordinator will support young people by assessing their housing needs, facilitating placements, liaising with our volunteer hosts and providing crisis support where necessary. This role involves partnership working with other agencies, delivering life skills training, and promoting available services to reduce youth homelessness. The successful candidate will also play a key role in community engagement through education programmes and events.

Key Responsibilities

• Conduct homelessness assessments and facilitate placements for young people.
• Provide crisis support and safeguarding interventions as needed.
• Host recruitment, training, and support sessions for our volunteer hosts.
• Capture data, maintain databases, and produce reports on our services.
• Develop relationships with housing partners and other agencies and promote service availability.
• Deliver life skills training and educational programmes, including school homelessness assemblies.
• Develop move-on housing options in collaboration with partners.
• Manage and contribute to youth ambassador programmes.
• Attend events and networking forums to represent the organisation.
• Co-ordinate with team members to maintain and improve homelessness prevention services.
• Recognise, record, and report safeguarding concerns effectively.

Purpose of role:

To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.

Role Summary:

The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.

The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met. 

Pregnancy Options Centre (Options) are seeking a Fundraising and Marketing Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. They will also take the lead on marketing the charity through social media, publicity and our website.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising and Marketing Officer Job Description

Key Responsibilities

Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.

Marketing:

• Manage Pregnancy Options Centre’s website: maintain and update content; optimise pages for audience and campaigns.
• Manage Pregnancy Options Centre’s social media channels; develop and execute a content plan, schedule, create and post engaging content, monitor and respond to supporters to build our following.
• Create and edit short-form videos for social media
• Write and design Pregnancy Options Centre’s Bi-monthly Newsletter; build our following and increase supporter engagement.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

Closing date: 7th May 2025

Interviews: Shortly after

Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets. We are a strongly values-led organisation, and the health and wellbeing of our team is as important to us as the wellbeing of those we serve.

In this hybrid role, you’ll have the chance to own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.

You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.

You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed. 

You must live locally or within easy reach of East London, and have the right to live and work in the UK.

Campaigns and initiatives
Producing compelling and impactful communications.

• Writing copy.
• Creating and developing content and graphics.
• Publishing on, and assisting with the development of, the GCP website.

Social media
Full responsibility for the social media channels.

• Creating and scheduling posts and content
• Engaging with others and with relevant trends.
• Setting and tracking key performance indicators (KPIs).

Supporter engagement
Keeping supporters and donors informed and involved.

• Crafting and designing compelling emails, with at least 1 email newsletter per month.
• Promoting opportunities for participation – including surveys, volunteering and
• fundraising campaigns.
• Refining segments and user journeys.

Strategy

• Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.

Community events

• Gathering stories and content from participants at our activities in East London.
• Supporting occasional fundraising events.

HOW TO APPLY:

WE ARE ONLY ACCEPTING APPLICATIONS SUBMITTED THROUGH OUR WEBSITE.

APPLICATIONS SENT VIA EMAIL OR OTHER METHODS WILL NOT BE CONSIDERED.

PURPOSE OF THE ROLE

Responsible for delivering marketing content to promote the mission, vision and values of the charity. Your primary goal will be to increase awareness and engagement with the work the Charity does.

ON APPOINTMENT, YOU'RE EXPECTED TO HAVE:

• Previous professional experience and hold most of the necessary skills for the role.

IN YOUR ROLE:

• You are expected to be able to work independently quickly post your induction with guidance and support for more challenging or complex aspects of this role; 
• You will carry out wide range of duties independently with guidance and supervision available; 
• You will contribute your knowledge and experience to the wider team / organisational development

KEY RESPONSIBILITIES

• With support from the Marketing Director, create and deliver content plans for charity fundraising and awareness campaigns.
• Take a lead role in developing a monthly marketing calendar to plan and schedule content in line with the overall Marketing Strategy
• Work directly with young people and through the Charity’s team to tell their stories, working to make this a positive, empowering experience for them.
• Prepare monthly analytics report and adjust marketing plans accordingly in discussion with Marketing Director.
• Write, design and send newsletters for charity stakeholders.
• Write, design and upload blogs posts on the Charity’s website.
• Write, design and schedule social media posts.
• With support from the Marketing Director, make updates and improvements to the Charity’s website.
• Monitor and respond to engagement on social media, maintaining a positive digital community. 
• Create press releases as requested and collaborate with PR partners to raise the profile of Caudwell Youth.
• Create designs for the Charity to use across all marketing channels, building strong relationships with all departments.
• Support consistent use of our brand across the charity 
• Support the volunteering function by implementing and evaluating digital advertising plans to recruit volunteer mentors, including by using social media and google ads grant.

TRAVEL & TEAM

• Some travel to events to take photos and videos for the charity.
• Some travel to work with young people.
• Endeavour to promote Caudwell Youth’s values in all that you do. 
• Be an ambassador for Caudwell Youth. 

ADMINISTRATION

• Work within budgets, properly justifying / accounting for expenditure.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.

PARTNERSHIPS & LIAISON

• Work closely with the team and with key stakeholders to promote good communication and shared focus.
• Represent the Charity professionally and appropriately to other organisations.

TEAM ETHOS:

• Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure good communications and relationships within the team at all times.
• Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.

GENERAL:

• Act in a professional way at all times.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

ESSENTIAL SKILLS AND EXPERIENCE

• A strong passion for working with young people and supporting the mission of the charity.
• Worked in a Charity for 1+ year.
• Ability to work independently, manage time effectively, and demonstrate initiative.
• Open to innovative approaches and collaborative working, particularly in the context of a growing and evolving organisation.
• A genuine commitment to personal development and continuous learning.
• Excellent communication and interpersonal skills, with the ability to engage confidently with a range of stakeholders.
• Highly organised, with the ability to manage multiple tasks and priorities effectively.
• Proficient in using Microsoft Office applications, including Excel and Microsoft Teams, with accurate typing and general digital literacy.
• A team player who can take direction, contribute ideas, and collaborate constructively.
• Strong attention to detail and a high standard of accuracy in all work.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrates a clear commitment to equality, diversity, and inclusion.
• Positive, proactive, and adaptable approach to work, with a flexible attitude to changing priorities.
• Must hold a full UK driving licence, have access to a vehicle, and hold appropriate business insurance.

DESIRABLE SKILLS & EXPERIENCE

• News and/or policy experience.
• Charity communications experience.
• Willingness and ability to adapt to new software systems and databases.
• Working knowledge of Data Protection regulations and ability to apply them appropriately.
• A sound understanding of safeguarding practices and the importance of confidentiality.

WHY WORK FOR US?

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Remote Working – Primarily working from home, with in-person meetings scheduled every other month
• Health Assured (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme (after 3 months)
• 25 days annual leave (pro-rata based on FTE) plus bank holidays (pro-rata), plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

Job Title: Executive Assistant to the COO

Reports to: Chief Operating Officer

Key Relationships: Director of HR, Senior Leadership Team, Heads of Department 

Start Date: ASAP

Salary: £37,000

Hours of Work: 35 hours per week

How to apply: Please see the Applicant Pack. 

Interviews: Tuesday 6th May 2025

Role Summary

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.

Main Duties and Responsibilities

Support for the COO

• Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
• Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
• Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
• Draft briefs and management reports;
• Assist in the research, writing and preparation of the Cathedral’s Annual Report;
• Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
• Assist with the development of the Cathedral’s strategy and supporting reports and documents;
• Assist the COO with national, royal and high-profile civic events planning;
• Provide general administrative assistance in the context of a busy office;
• Promote the mission, purpose and values of the Cathedral;
• Any other responsibilities as may reasonably be required;
• Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
  

Senior Leadership Team & Diary

• Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
• Attend SLT meetings, track actions and report where relevant on items;
• Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
• On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
• Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
• Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
  

HR

Recruitment

Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;

• Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
• Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
• Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
• Where required, take part in interview panels;
• Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
• Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
• Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
• Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.

Operational HR Support

Human Resources Administration for Staff

• Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
• Communicate staff annual leave entitlement and respond to staff queries on leave;   
• Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
• Assist the COO with drafting of HR documentation/correspondence;
• Work with the Finance team on the provision of Annual Pay Review letters for all staff;
• Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
• Assist the COO with HR audits;
• Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
• Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
• Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
• Record staff training;
• Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.

Person Specification 

Skills/Aptitudes

• Ability to maintain the highest standards of confidentiality and discretion;
• Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
• Understanding of process management and policy development;
• Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
• Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
• Excellent interpersonal skills with people at all levels – internally and externally;
• Strong written and oral communication skills;
• Effective planning and project management skills, with the ability to set and work to deadlines;
• Ability to move between big picture thinking and minute detail.

Knowledge/Experience

• Accredited HR qualifications (desired but not essential)
• Experience and application of Human Resources policy and processes;
• Experience of implementing new systems and processes to improve efficiency;
• Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
• Experience of working in an organisation with both paid staff and volunteers;
• Experience of working within a faith setting;
• Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.

Personal Attributes

• Self-motivated and enthusiastic;
• Pragmatic and solution-oriented;
• Committed to high standards and continual improvement;
• Willingness to engage with, understand and implement the use of new software, applications and systems;
• Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Terms and Conditions

Working Hours

The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season ticket loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.