Training Manager Jobs

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

Mercy Ships is at an exciting juncture. With two hospital ships delivering hope and healing in Africa, our UK office team is committed to engaging with new supporters – to double our fundraising income and significantly increase the number of incredible volunteers we recruit to serve on board. 

As part of our growth strategy, we are investing in our events programme across the Christian, Medical and Maritime audiences, and are looking for an experienced Events Manager to help us deliver in 2025. 

You will bring excellent organisational, planning, prioritisation and time management skills, and be able to inspire and coordinate both staff and volunteers (some of whom have served on our ships) in the process. 

The role will include coordinating everything from Major Donor dinners with our Royal International Patron, to organising our 80 strong volunteer team at the Big Church Festival, and corporate maritime conferences. 
 
This is a brand-new role reflecting our ambitions for growth. You will be part of a small, strong team and working closely with the Volunteer Team. 

We are looking for an eye for detail to ensure a high professional standard is maintained – often under pressure – and with budget experience of large (c£50-100,000) events, within a charity environment. 

Apply by 30 November. 

Deputy Manager
 

We have an exciting opportunity for a Deputy Manager, supporting young people and women experiencing homelessness in Exeter.

Position: Deputy Manager
Salary: £28,000 - £35,000 per annum plus benefits
Location: Exeter
Hours: Full-time, including shared on-call duties
 

About the Role:

As Deputy Manager, you will play a pivotal role in overseeing the daily operations of a supported housing project. Working closely with the Registered Manager, you’ll ensure residents receive high-quality, trauma-informed, and person-centred support to help them achieve independence. Your responsibilities will include managing support plans, supervising staff, liaising with external agencies, and fostering a safe and empowering environment. This is an opportunity to make a real difference in the lives of those overcoming homelessness.

Key Responsibilities:

• Assist in the administration and management of the housing project
• Supervise, train, and support staff, sharing on-call duties as required
• Develop and implement individualised support plans
• Liaise with families, healthcare professionals, and external agencies
• Conduct regular assessments of resident needs and adjust plans accordingly

About You:

You will need to be a compassionate and experienced leader with a background in supported housing. Your ability to manage support plans and lead teams effectively ensures residents receive the care and guidance they need to rebuild their lives. Strong organisational skills and a proactive approach to problem-solving are essential, as is your ability to communicate empathetically with residents, staff, and stakeholders.

Key Skills & Experience:

• Previous experience in a supported housing setting (essential)
• Knowledge of leadership practices and move-on procedures
• Proven ability to supervise and lead teams
• Strong organisational and communication skills
• Commitment to person-centred, trauma-informed care

About the Organisation:

You will be working for a Christian organisation providing exceptional care and support across nine sites in England. The charity focuses on empowering young people and women experiencing homelessness to achieve sustainable living. With a commitment to trauma-informed practices and personal development, they strive to make a lasting impact in our community.

Additional Benefits Include:

• Pension scheme and Employee Wellbeing Programme
• Generous annual leave and funded Blue Light Card
• Free ongoing training and development
• Recognition programmes and refer-a-friend bonus

Other Roles You May Have Experience Of Could Include: Supported Housing Manager, Team Leader, Supported Living, Housing Support Officer, Residential Care Deputy Manager, Community Support Manager, #INDSCP.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Resource Futures

Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and the circular economy. Our work is far-ranging from supporting businesses to advising governments, as well as delivering the evidence to support global change and driving projects within communities on the ground. Read more about our company and how we go beyond for our people, to help them grow and thrive.

The opportunity

We are seeking a skilled, experienced, and driven Finance Manager to join our dynamic team. Reporting to the CEO, you will be responsible for overseeing the financial operations of the company, ensuring accurate financial reporting, and providing strategic financial guidance to support the company’s growth and development. You will review our financial procedures and processes and where appropriate recommend and implement change and improvements. You will lead our two-person finance team, part of core services, which provides HR, IT, facilities, and marketing support for the company.

What you will be doing

• Delivery of accurate and timely financial information for the company including preparation of monthly reports as required.
• Support the CEO and Executive on strategic development through the provision of performance insights on financial and delivery metrics and management accounts, liaising with external accountants, as appropriate.
• Provide reports to the Directors, Executive and other senior staff analysing company performance including project financial performance.
• Prepare for and oversee the Company’s annual independent financial accounts audit.
• Oversee insurance policies liaising with brokers and other third parties, as necessary.
• Monthly financial reconciliation of QuickBooks and CMap and production of reports.
• Working with and supporting HR as appropriate on payroll, pensions, holidays, and time records.
• Support the company to continually improve our IMS systems and B Corp accreditation through the provision of efficient financial project management systems and reporting.
• Line management of the Finance Officer.

The essentials

• AAT / ACA / ACCA or CIMA qualified, or proven experience in a similar role.
• Proficient in using QuickBooks.
• Clear and concise communication style, with the ability to build productive professional relationships across all roles.
• A trustworthy problem solver with a positive, can-do attitude.
• Experience in:
  • Team and line management, to include coaching and development of direct report.
  • Payroll including HMRC management of payrolled benefits.
  • Sales and purchase ledger management.
  • VAT quarterly and PAYE monthly and annual returns and reports.
  • Pension schemes management and payments.
  • Annual budget (payroll and overheads) preparation and monitoring.
  • Financial management best practice and project performance KPIs.
  • Preparation for annual external financial audit.
  • Preparation for annual insurance cover and management of polices in liaison with insurance broker.

Great to haves

• Asset management experience.
• Experience of working for an employee-owned ethical company.
• Commitment to sustainability.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
• Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows pension plan – the company will match up to 7% of your contribution.
• Group life assurance cover.
• Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
• Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• Cycle to work scheme for all and on-site showers at the Bristol office.
• Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
• On-site charging points for electric vehicles at the Bristol office.
• Paid professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future of our business.
• Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes, and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
• Accessible central Glasgow office close to local public transport links.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment. We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance. We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs. We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

Position Title: Impact and Evaluation Manager

Reporting to: Chief Executive

Salary: £36,655 per annum

Location: London, SW17 9SH

Term: Permanent

Contract: Full-time but open to P/T candidates

Closing Date: 20th December 2024

Position Overview:

The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.

The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.

The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.

About Us:

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.

Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London. 

Responsibilities

Impact Strategy and Reporting

• Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
• Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
• Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
• Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
• Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
• Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
• Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
• Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
• Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
• Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.

Stakeholder Engagement and Advocacy

• Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
• Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
• Support the fundraising process by supplying essential impact data and insights for proposals.

Capacity Building and Team Support

• Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
• Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
• Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.

Community Impact and Research

• Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
• Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.

Systems Ownership and Integration

• Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
• Support the procurement and management of contracts with external research, evaluation, and learning partners.
• Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
• Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
• Ensure best practices for data protection, ethical data management, and security are followed.

Skills and Qualifications

• Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
• Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
• Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
• Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
• Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
• Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
• A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
• Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.

Additional Considerations

• Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
• Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
• Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.

About Rewards:

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling.
• Regular team socials throughout the year
• Generous sick pay allowance following probation.
• General eye test
• Well-being day (1 day per year)
• Volunteer day (1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

The Energy Neighbours Project Coordinator enables all staff and organisations involved in the project to work together effectively. The Coordinator works with the Project Manager to develop effective, safe ways of working that make the best use of resources.

The Coordinator ensures the quality and effectiveness of record keeping, risk management and joined-up planning across the project. They help the team work together on planning work and preparations for forums, conferences and reporting. The Coordinator provides support to ensure that the project’s safeguarding, health & safety, finance and contracting arrangements are implemented across the team. They manage the office and equipment.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

· A great organiser, skilled at helping a team to work together

· Able to devise and implement diary, office and record-keeping systems and processes

· Self-organised, systematic and able to prioritise

· Experience of good safeguarding & health & safety practice

· A good listener and communicator, able to build rapport and working relationships

· Strong IT skills and ability to use Microsoft 365 capabilities effectively

· Values community organisations, volunteers and partnerships

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Project Coordinator will work closely with adn report to the Energy Neighbours Project Manager.

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. 

We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise. 

About You

We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians.  If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you. 

 Duties and key responsibilities

Leadership and Strategy 

• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy. 

• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme. 

• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant. 

• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream. 

• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.   

Campaign Planning and Management 

• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals. 

• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving. 

• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI. 

• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.

Innovation 

• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering. 

• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising. 

Budget Management 

• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.

• Manage financial planning, reporting, and risk assessment for the legacy budget. 

General Responsibilities

• Support MAP’s mission, ethos and values. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Abide by organisational policies, codes of conduct and practices. 

• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.

PERSON SPECIFICATION

Experience

• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies. 

• Skilled in performance reporting, data analysis and using insights to shape a legacy programme. 

• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences. 

• Excellent project management skills, including managing multiple projects and priorities at once. 

• Experience of day-to-day management of external stakeholders and agencies.

• Experience in planning and budgeting – with proficiency in legacy forecasting.

Knowledge, skills and abilities

• Able to confidently analyse results and extract insights to inform campaigns.  

• Excellent digital, written and verbal communication skills, with a supporter-centric approach. 

• Effective management and leadership skills.

• Highly proactive – excellent at networking, communicating and influencing.

Education/training

• Direct marketing or fundraising qualification and/or equivalent experience (desirable). 

Personal attributes and other requirements

• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.

• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 

• Commitment to anti-discriminatory practices and equal opportunities.

• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work.

• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification. 

About the role

WorldSkills UK is seeking a proactive and detail-oriented Finance Manager to support our Financial Controller within a small Finance and Procurement team. The ideal candidate will have a strong foundation in finance operations, high reliability, and the ability to manage multiple tasks with accuracy and efficiency. They should be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with financial insights and guidance. This role is an excellent opportunity for a skilled finance professional who thrives in a collaborative, mission-driven environment and is committed to supporting WorldSkills UK’s strategic and financial objectives.

Role purpose

This role supports the Financial Controller with the day-to-day operations of the Finance and Procurement team, ensuring that financial transaction postings are complete and accurate in preparation for the management accounts. It involves working closely with colleagues across the organisation, providing assistance with financial queries and promoting smooth, efficient financial operations.

Key tasks and responsibilities

1. Ensure the accurate, timely processing of financial transactions, helping to ensure efficient operations

• Prepare and process invoices and Purchase Orders (POs), ensuring accuracy and timely handling.

• Prepare weekly payment runs and expense claim processing, helping to ensure consistent, smooth operations.

• Work on bank, creditor, and debtor reconciliations, assisting in resolving queries to maintain accurate records.

2. Ensure the monthly payroll preparation and processing ensuring accuracy and timely processing of any changes:

• Prepare monthly payroll and pension contributions payments ensuring accuracy and adherence to timelines as instructed by HR.

• Maintain electronic records for payroll, assisting with year-end documentation and ensuring compliance.

3. Lead on the provision of financial systems, ensuring data accuracy and accessibility:

• Manage Sage 2000 and Sicon/WAP updates and troubleshooting, providing assistance to other colleagues as needed.

• Maintain organised electronic filing systems to ensure accessible and reliably data for reporting and audits.

4. Leading the month-end and year-end closing processes, ensuring accurate and timely completion:

• Under the guidance of the Financial Controller, conduct monthly balance sheet reconciliations helping to identify and resolve any discrepancies.

• Support end-of-year preparation to ensure compliance with statutory reporting and thorough, accurate record-keeping.

5. Provide support to the Financial Controller in budgeting and forecasting:

• Assist the Financial Controller with budget preparation and forecasting, contributing to analysis that informs strategic decisions.

• Perform variance analysis, identifying deviations from budgets and aiding in explanations and corrective recommendations.

6. Prepare records and documentation for audits and grant claims, supporting compliance

• Assist in gathering documentation for audits, ensure necessary information is organised and available.

• Support monthly grant claims by helping to ensure accurate documentation that aligns with funding requirements.

7. Ensure tax in particular VAT compliance tasks are completed accurately, meeting regulatory requirements:

• Ensuring the timely and accurate completion of VAT returns, in adherence to tax regulations.

• Support end-of-year tasks, such as generating P11d returns, ensuring compliance with statutory requirements.

General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• WorldSkills UK’s established management policies for dealing with risks and issues for the Finance and Procurement team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

• AAT Qualified or ACCA/CIMA Part qualified [E].

• Experience of working with Sage 200 Professional, 50 Payroll and Sicon/WAP [D].

• Chairty finance experience is beneficial [D].

Knowledge and skills:

• Strong analytical abilities to break down financial data and issues into component parts, identifying root causes and making systematic, rational judgments based on relevant information [E].

• Proficient written communication skills, able to convey financial information clearly and concisely in reports, emails, and other documentation [E].

• Knowledge of partial exemption VAT regulations and processes [E].

• Proven experience in managing staff, including recruitment, setting objectives, and supporting staff development [E].

• Skilled at presenting complex financial information clearly and effectively to a variety of audiences [E].

• Able to build and maintain effective relationships, working respectfully and collaboratively with others [E].

• Intermediate to advanced proficiency in IT systems and packages, including Excel and databases [E].

Personal qualities and attributes:

• Highly reliable and trustworthy, demonstrating integrity and a high level of ethical standards [E].
• Self-motivated, able to work independently and proactively with general guidance [E].
• Creative thinker with strong problem-solving skills [E].
• Adaptable and open to new ideas, flexible in working methods [E].
• Able to remain calm, focused, and productive in a variety of work environments, including under pressure [E].
• Strong team player with a collaborative approach to work [E].
• Positive and encouraging, with the ability to support and motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

Please see attached Application Pack for further details on how to apply.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

Locality Manager 

Nottingham 

Salary: £34,356 - £37,746 FTE 

Permanent 

37 Hours Per Week 

8am till 4pm, Monday to Thursday and 8am till 3:30pm on Fridays 

Do you have experience managing teams in a Social Care setting? 

Do you have experience of working with people from vulnerable groups? 

Do you want to work with a great team to make a difference in people’s lives? 

You’ll be responsible with supporting the Service Manager to manage the service. You will be responsible for the full range of services across the locale, managing safe, contractually compliant services, achieving target outcomes whilst operating within budget. You will be required to lead, develop and inspire a team to provide an excellent service which meets the needs of vulnerable people, whilst working and complying with FHA aims and objectives and complying with contractual obligations. 

Duties & Responsibilities 

• Delivery of a safe and effective service which meets the needs of vulnerable people and demonstrates current best practice. 

• Developing and leading a high performing team, by encouraging CPD, recruiting, inducting, supervising, and appraising staff. Manage conduct, capability and absence issues. 

• Provide an effective housing management service and adhere to health and safety standards and procedures. 

• Working positively and productively with the line manager to fulfil all contractual obligations, and develop the service. 

• Maximising income, reducing voids and arrears 

• Ensuring the service submits accurate and timely data monitoring. 

• Liaising with external stakeholders 

What we need from you 

• Extensive experience of managing others. 

• Experience of working with people from vulnerable groups. 

• Experience establishing and maintaining positive relationships with stakeholders. 

• A flexible, positive attitude ready to take on an environment where no two days are the same. 

• Knowledge and experience of safeguarding and risk management is desirable. 

• Values diversity, differing cultural perspectives and works effectively with people regardless of appearance or beliefs. 

Why Join Us? 

• Working for Framework is a great way into social care. We invest in you and encourage career progression – providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. 

• Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. 

• Employee assistance programme, salary sacrifice schemes. 

• Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 

• 32 days holiday including Bank Holidays – increasing with service. 

• Paid DBS Service. 

• Loyalty awards and non-contributory life insurance. 

• Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham’s few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. 

If you would like any further information, please call and arrange an informal visit with one of our managers, we will be happy to meet you and answer any questions you may have. 

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

Working as part of the External Relations department, you’ll be responsible for leading and driving our digital communications and marketing efforts, taking our engagement with key audiences to new heights.

Nurtureuk trains teachers to identify and address children's unmet social, emotional and mental health needs, ensuring pupils are ready and able to learn. Nurture practice was developed more than 50 years ago and is a way of relating to children that helps build their social skills, confidence and self esteem. Our work helps schools improve behaviour and attendance and reduce exclusions, and most importantly it improves children and young people's wellbeing. 

We're on a mission to make nurture the norm in schools and we have ambitious plans to raise our profile and showcase the transformative effect nurture practice is having across the UK. 

We're looking for a digital engagement manager with a strategic understanding of digital communications and extensive experience of using a range of marketing tools and channels. They will be brimming with ideas for original content that amplifies our messages and helps demonstrate the impact of nurture. 

Please download the job description for full details. 

The Women’s Recovery Service is a dedicated 22-bed accommodation designed to provide a safe, psychologically informed space for women with complex needs. Our mission is to support recovery and empower our clients by offering a nurturing environment that addresses the unique challenges faced by women experiencing multiple disadvantages.

About the role:

As the Team Manager, you will play a vital role in leading and supporting our frontline staff, ensuring the highest standards of trauma-informed, recovery-focused care for our residents. This position requires a balance of strong interpersonal skills and the ability to build and sustain partnerships across diverse stakeholder groups. Working closely with the Service Manager, you’ll provide day-to-day guidance and strategic support, maintaining SHP’s standards and fulfilling contractual requirements.

In this role, you’ll deputise for the Service Manager when needed, sharing responsibility for delivering compassionate, effective support that empowers women on their journey to recovery. A high-level understanding of the issues faced by women affected with homelessness, substance misuse, and the effects of complex trauma—including violence against women and girls (VAWG)—is essential. You will engage with clients across the spectrum of recovery, from those in pre-contemplation stages to those who are committed to positive change.

This role requires a strong commitment to making a meaningful impact, combining strategic oversight with empathetic, hands-on leadership to drive effective service delivery.

About you:

• Demonstrable experience and knowledge of complex issues effecting women including DV, VAWG, Mental Health, Women’s Health and Substance Misuse.
• Experience of, or a strong awareness and understanding of staff and service management and the ability to lead, motivate and develop the skills of both staff and service users, and to motivate and manage a quality service committed to achieving excellence.
• Understanding of Housing Management and compliance, especially in relation to License Agreements, Excluded License Agreements and Assured Shorthold Tenancies.
• Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders, including those with statutory services, in order to establish or improve services to service users.
• The ability to respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations. Experience of managing complex and difficult situations in relation to the provision of service to people presenting with a varied range of needs, including substance use, mental health, dual-diagnosis, personality disorders, physical disability and learning difficulties.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st December at midnight

Interview Date: Wednesday 11th December via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Role: Partnerships Account Manager 

Location: Hybrid - London/home with regular UK travel

Salary: 36k-45k dependent on experience

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term school and local council relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. 

The post holder will manage two administrators who will provide essential bid-writing and administrative support to facilitate efficient and effective client management.

The post holder would benefit from experience or an understanding of working in a small, high-growth organisation. 

The role will be suited to those who have held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage two administrators focused on bid-writing, tender management, and client-related administration.

   • Support administrators in producing and reviewing high-quality bid documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other leads like allocations and recruitment to ensure we can fulfil referrals

   • Foster a strong working relationship between bid writers and recruitment to ensure we can find tutors and go for the right bids. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bids, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable Qualifications:

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Knowledge of safeguarding requirements and best practices for handling sensitive information.

• Experience in bid-writing, tender management, or grant applications.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.

In-Form is our complete client relationship and service management system for housing and homelessness organisations, ensuring our customers have access to the information they need to develop their services and demonstrate the impact of their work. Income from sales, consultancy and training helps to fund Homeless Link’s work.

The successful candidate will take a lead role in increasing awareness of the full range of In-Form products and services to current and potential customers. If you have experience of developing and implementing marketing strategies across a  range of media and other channels, and the ability to plan and manager multiple project we would love to hear from you.

We are actively seeking to increase diversity within our organisation and would greatly welcome interest from people with direct experience of homelessness, from a black or minority ethnic background and/or with a disability.  Requests for flexible working, including part time hours will be considered.

Visit our website for full details of the role, and how to apply.