Training Management Jobs
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.
Purpose of the role:
· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.
· To support clients with form completion – online or paper based.
· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)
You will be the first point of contact for our clients, whether that be by email, telephone or face to face.
We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.
The client requests no contact from agencies or media sales.
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Monday 22nd July 2024
Interview date: 31st July and 1st August 2024
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
We’re looking for an exemplary administrative and people-oriented person who will be supporting our CEO with Resurgo’s strategic aims to become a national charity. This is a role in the organisation with responsibilities towards the Leadership Team, Trustees and significant external stakeholders.
The important stuff
Salary: from £32,000 - £40,000 dependent on experience (with additional flex)
Hours: Full-time, Monday – Friday 9.30am – 5.30pm with occasional evening work for events such as our Spear Celebrations
Location: Hammersmith, London with flexible working options available
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- Excellent Health Insurance Plan, including gym discounts and other perks
- 28 days annual leave, plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme
- Regular staff prayer meetings, conferences and retreats (one residential)
- Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric.
- At least two year’s experience working in an administrative role working with senior leaders, preferably an EA or PA role
- Remarkably efficient with high attention to detail and strong organisational skills; someone who is self-motivated and likes to achieve results
- Confident, calm, diplomatic and confidential, with a mature and flexible approach to work and work relationships
- A proactive forward planner with an ability to anticipate needs ahead of time and work well under pressure
- High emotional intelligence with evidence of a clear understanding of how to use telephone, email, written and verbal communication to build strong working relationships
Key Responsibilities
Personal Administration Support
- Manage the Chief Executive’s diary, optimising the efficient use of time and resources through effective planning and ‘gate-keeping’ in a relational style that represents the charity’s values
- Ensure all necessary briefing papers and documents are compiled for the Chief Executive in good time in advance of meetings
- Prepare and present excellent Powerpoint and other presentations for internal and external audiences, e.g., meetings with donors, trustees and other key stakeholders.
Governance Support
- Co-ordinate and attend Trustees’ meetings, including arranging dates, preparing papers in advance, taking and sending out minutes
- Administrate the Investors’, Communications, Fundraising, Strategy and Finance, and other Trustee Steering Groups
- Support with various ad hoc projects to enable robust organisational governance
- Coordinate the Strategic Delivery team monthly meeting, and Senior Leadership Team weekly meeting, including organising meeting dates, preparing agendas and sending out minutes, as well as ensuring follow-up actions are completed
- Provide administrative support to the wider senior leadership team
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
£44,000 per annum (pro rata)
Permanent
Remote (Regional contract)
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Professional Officer in the Baby Friendly Initiative team.
In this role you will be involved in supporting the effective facilitation of the Baby Friendly programme and helping to develop and support new and existing initiatives. We also expect the job holder to be able to take an active role in carrying out assessments of services seeking Baby Friendly accreditation and training. As needed, you will also support the National Infant Feeding Network.
You will be a practitioner with experience of leading on the implementation of the UNICEF UK Baby Friendly Initiative standards in a relevant UK public service and of teaching infant feeding to health professionals. We especially welcome interest from applicants with current experience in supporting public health in the community and early years services, such as health visiting.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 29 July 2024.
Interview date: Monday 19 August 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your response and focuses on your actual skills that are relevant to this role. This benefits you because living you a greater chance of expressing your skills in this objective selection process.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.
We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.
This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.
The client requests no contact from agencies or media sales.
About Us
Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the Role
The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.
Principal Duties and Responsibilities
Administrative tasks
- Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
- Support service/department managers with necessary purchasing.
- Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.
Finance related tasks
- Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
- Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
- Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
- Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.
Fundraising related tasks
- Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
- Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
- Instigate periodic thank-you letters to donors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Shop Manager at Scope's Southampton (Portswood Road) shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week
Location - Scope's Southampton shop - Portswood Road
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Business Development Manager
We're looking for a dynamic individual to identify, secure, and manage funding opportunities. You will work closely with our Head of Business Development & Partnerships to implement our income generation strategy. Your role will involve researching potential income generation opportunities, preparing grant proposals, managing funding applications, and maintaining donor relationships. You'll also drive forward our CRM system, leveraging data to demonstrate our impact, secure funding and support strategic decision-making.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You like to get results! You have experience in securing funding through grants, donations, partnerships and sponsorships. You have strong writing and communication skills for crafting compelling proposals. You also understand the value of accurate data when demonstrating impact of our services and have good data analysis and CRM skills. Most importantly, you will share our vision, our values and our ambition to do more for local families.
What We Offer:
· Salary: Band 7, £29361 per annum FTE
· Contract: Permanent
· Hours: 21 hours per week - Flexible days/hours, hybrid office/home working
· Location: Brickhouse Farm, Poulton Close, Maldon, Essex, CM9 6NG
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date for applications 5pm, Tuesday 16th July 2024
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
The Place exists to develop, nurture and celebrate dance ideas and experiences for all. People will flock to watch and enjoy dance in our theatre, on tour or online, study dance with some 250 of the most diverse and extraordinary dance artists at London Contemporary Dance School, or with other young people in our Centre for Advanced Training.
Our Development Team deliver transformational change in fundraising activities in order to support The Place to achieve it’s unprecedented vision for a 'world with more dance'. As we evolve our business model we have taken time to understand where the opportunities are in terms of sustainable future fundraising for The Place and, in particular, this role reflects our ambition to continue to grow individual giving. The Development Manager position is a key part of the team. Working with the Director of Development to meet the annual fundraising targets.
This is an open-ended permanent contract. This is a full-time position (equivalent to 40 hours per week). These hours are inclusive of a one-hour paid lunch break each day. Your hours of work will be agreed with the line manager.
Some of this post holder's key responsibilities will be to:
- Identify a pipeline of prospects to support the organisations artistic and education activities.
- Lead the development and delivery of creative and compelling cases for support from individuals as well as tailored cultivation plans.
- Design and deliver a schedule of innovative donor cultivation and stewarding events.
- Undertake appropriate research and networking to identify opportunities to fund activities across the organisation.
- Support on the cultivation and stewardship of Corporate supporters.
- Take ownership of relevant development enquiries (via post, email, website etc.) ensuring follow up is actioned as required.
- Work with the Communications department to produce material to facilitate fundraising activity and regularly update the website.
- Attend events and performances at The Place as appropriate/required.
- Keep up to date with current and future trends affecting philanthropy and donor recruitment, making recommendations that will inform our approach.
If this sounds like the job for you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Contract: Permanent, Full-time (37.5 hours per week)
Salary: £38,100 per annum
Closing Date: Monday 8th July 2024
Interviews will be held W/C 15th July 2024
Centrepoint is the UK’s leading youth homelessness charity and now the largest provider of Housing First for young people in England, is looking for a Service Manager to join our team based in Camden.
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.
Together with our partners, we support thousands of homeless young people each year.
The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams.
As a Service Manager, you will be responsible for:
- Line management of supported housing officers, night staff, and deputy manager
- Managing referrals and strengthening commissioning relationships
- Working closely with other services and managers across the region
- Ensuring young people are supported in a PIE focussed trauma-informed way
- Accountability for reporting and target management
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Clear career progressions, linked to portfolio work, that enables movement up the pay scale
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Service Manager click ‘Apply’ now!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.
Key Responsibilities:
Service Development:
· Conduct market research to identify potential income-generating services.
· Develop business plans and operationalise new services.
· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.
· Partner with the marketing team to create strategies for promoting new services.
Service Delivery:
· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.
· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.
· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.
· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.
· Oversee day-to-day operations, ensuring adherence to operating procedures.
Team Management:
As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:
· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.
· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.
· Developing referral pathways and enhancing the organisation’s profile.
Contract and Grant Management:
· Oversee contracts and grants, ensuring compliance and timely reporting.
· Identify risks to service delivery and take corrective actions.
· Work with the SMT and CEO to develop tenders and bids for funding
General Duties:
· Adhere to all organisational policies and procedures.
· Participate in training relevant to the role.
· Represent the organisation internally and externally.
· Collaborate with colleagues to identify opportunities for innovation and improvement.
· Work with the Finance Manager to manage service budgets effectively.
· Demonstrate a commitment to the organisation’s ethos and mission.
· Make informed decisions to address challenges and implement changes.
· Act as an ambassador for the organisation at all times.
· Perform any other duties as requested by the organisation.
Person Specification
The following criteria will be assessed from information provided on your application and during the assessment process
- High standard of education to level 4 or above, or demonstrable ability to work at this level
- Educated to degree level
- A full driving license and willingness and ability to drive for work purposes
Experience
- Significant experience of designing and developing profitable income generating services
- Significant management experience including line management of a team
- Experience of creating a team
- Experience of monitoring income and expenditure and re-designing as needed
- Experience of managing multiple services with competing priorities
- Experience of working as part of a management team
- Experience of negotiating contracts and other funding streams
- Experience of developing services and projects and writing service plans
- Experience of implementation of relevant policies and procedures
- Experience of performance management and reporting
- Experience of report writing and presentation
Skills
- Strong leadership skills with the ability to manage and motivate staff
- Presentation skills
- Exceptional organisational skills
- Ability to manage change and to manage changing priorities and services
- Creative thinking and meeting of client need
- Ability to work to deadlines
- Ability to manage difficult situations
- Ability to analyse and present data
Knowledge
- An understanding of the current and emerging needs of older people
- Good knowledge of Herefordshire and Worcestershire’s geography
- Knowledge of the health and social care landscape
We are an open-access charity, funded by the generosity of our supporters, and here to help alleviate the pain and confusion caused by the death of a parent or sibling. Bereavement is devastating at any age, but for a child it is life-changing. Get in touch with us if you need support.
Our Vision:A world where no child grieves alone.
Our Mission: To help bereaved children, young people and their families find hope and healing
Our Values are very important to us and, as a member of the Grief Encounter team, you would be expected to hold these in your day-to-day work:
- Belonging - Through times of grief we deeply understand the profound influence of community. We honour heritage, diversity and important bonds that nurture our sense of self and our collective contributions to provide hope, healing and fulfilling lives.
- Courage - We’re not afraid to face grief head on and tackle difficult conversations openly and honestly with others. This gives everyone the courage to freely express their emotions and actively participate in making a difference
- Dedication - We dedicate ourselves to the lives of bereaved children and families. With unwavering resolve , we champion the needs of every child to shape hopeful futures with care, warmth and positivity, nurturing the past, present and future lives.
JOB SUMMARY
The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.
They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:
- Leading, implementing and developing therapeutic projects and service planning.
- Managing Grief Encounter therapists, supervisors, volunteers and placement students.
- Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
- Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
- Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.
Please see Job Description for more information
The client requests no contact from agencies or media sales.
Fundraising Manager
● 21 Hours per week (ideally spread over 3-4 days)
● £35,000 p.a. pro rata (£21,000)
● Working from home, but with some travel to Central London
● Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
Our work is primarily funded through grants received from charitable trusts and foundations, but we have exciting plans to diversify income to include major donors, corporate supporters, statutory awards and challenge events. This post will focus on supporting major donors, corporates and trusts and foundations.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years, and a fundraising plan to support it
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
This is a new role, joining a small and growing Fundraising Team, with responsibility for proactively leading the cultivation and stewardship of potential and existing major donors, grant-making trusts, and corporate supporters, with a particular focus on driving significant income growth.
You will build and maintain lasting relationships with LMKs valued funders, thinking strategically and working closely with programme delivery colleagues to develop fundraising cases of support and impact reporting.
Reporting to the Head of Fundraising & Development, the successful candidate will join LMK’s core staff team, and will have a real input into our plans and strategies for the future by working with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board and trustees to develop and implement our long-term strategy.
Key responsibilities:
● Develop and deliver a structured and dynamic plan to engage high-value donors, trusts and corporate supporters.
● Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling supporters to achieve their fundraising goals.
● Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.
● Undertake prospect research, identifying prospective new funders for LMK
● Meet with and present to potential and existing funders with passion, enthusiasm and professionalism.
● Manage funder relationships, ensuring that they are kept informed of progress, key milestones and future opportunities to support the charity, and that they are thanked and thoughtfully stewarded, in order to maximise retention, and increase levels of support over time.
● Influence and shape project development and impact measurement by ensuring major funder needs are taken into account
● Work with colleagues to monitor the progress of grant-funded projects, ensuring that obligations are fulfilled within the terms of the grant wherever possible and informing funders in a timely fashion of any significant deviations from projections.
● Proactively seek out feedback from funders where appropriate, share insights with the team and use this to inform LMK practice.
● Ensure all activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
● Ensure that information relating to funders is appropriately recorded in CRM systems, accurate and adheres to data protection guidelines.
● Provide regular reports and information to the Head of Fundraising & Development on your progress against plan, targets and income generated.
● Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
● A proven ability to work proactively to identify new contacts and opportunities for funding through extensive research
● Experience of providing excellent relationship management and stewardship resulting in increased levels of financial support from partners
● Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing
● Thorough understanding of legal and charity regulations in relation to fundraising
● Skilled in identifying and developing creative, high-quality cases for support, funding proposals and impact reporting in collaboration with others
● Strong MS Office/Google knowledge, numerate, comfortable with data
● Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
● A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential.
Safeguarding
This role is subject to a Basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays)
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
Please note: This 'hybrib' role is remote with some travel to London (up to 2-3 times per month).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Children and Young Person’s Worker will work within a multi-agency system to provide a trauma informed, proactive, person centered service for young people and their families who have experienced domestic abuse, empowering choice through informed decision making.
Our Education and Recovery Team brings together dynamic, passionate and committed individuals who share a common focus on delivering high quality, person-centered and trauma informed support to children and young people. The team have a responsibility to work with multi-agency partners, building awareness and understanding of domestic abuse.
Key elements of the role include:
- Providing practical and emotional support and outreach to children and young people.
- Risk assessing and helping to keep young people safe through safety planning.
- Ensuring the voice of children and young people informs every stage of our support provision.
- Delivering educational, time-bound, sessions.
- Enabling children and young people to access statutory and other services where appropriate.
- Engaging with and supporting the MARAC (Multi Agency Risk Assessment Conference) and MASH (Multi Agency Safeguarding Hub) process, to ensure that the voice of victims is heard.
- Managing a caseload and working proactively to support children and young people and their families.
- Facilitating early intervention.
- Raising awareness of children and young people’s needs who have been impacted by domestic abuse.
- Working with multi-agency partners and the wider FearFree service provision.
Key Responsibilities:
- Provide a high-quality, person centred, trauma informed service and empowerment to those who need it.
- Effectively manage a caseload of Children and Young People (CYP).
- Completing initial assessments of CYP’s needs.
- Collaboratively develop support plans with CYP to meet their needs.
- Assess and managing risks to services users, colleagues, and self.
- Work with multi-agency partners to meet service users’ needs.
- Have an understanding of multi-agency partners services.
- Work with schools and education establishments to ensure support offered is appropriate, planned and coordinated.
- Uphold, promote and work within safeguarding principles and practice.
- Support children and young people to develop an increased understanding of the impact of their experiences relating to domestic abuse.
- Respond to crises with a focus on children and young people’s wellbeing and safeguarding.
- Support the development of self-awareness, confidence and participation of children and young people.
- Support children and young people’s participation in the design, delivery, and evaluation of services.
- Ensure resources and services meet children and young people’s specific needs.
- Support the development of services and resources.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Empower service users to make decisions about their life through advocacy and providing information.
- To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach, including colleagues in other teams and locations.
- Be proactive with your line manager to carry out periodic case reviews.
- Help maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Attend children’s social care meetings as required, including Child Protection Conferences, Core Groups, Team Around the Family and Strategy Discussions.
General Responsibilties:
- Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
- Attend and contribute to team meetings.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
- Undertake agreed training and keep updated on changes in legislation, policy, and best practice.
- To support additional duties at your team managers discretion.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Friday, 19th July 2024, though FearFree reserves the righ to close this vacancy earlier if sufficient, suitable candidates apply.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.