Training Management Jobs

About the Operations and Facilities Assistant role

We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.

This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.

About you

We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

For more information about this role, including the essential and desirable criteria, please download the attached job description.

Location

Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.

Hours

Full time (35 hours per week)

Contract

Permanent.

Reports to

Senior Operations & Facilities Manager

Salary

£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)

The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London. 

Please visit our website to apply. 

Main Responsibilities 

Communication and Relationships 

• Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs. 
• Communicate complex and sensitive information to stakeholders. 
• Manage individuals and groups, including those who may be distressed by the information given to them. 
• Establish excellent internal working relationships with peers and colleagues. 
• Model the values and culture of the organisation in interactions and relationships at work. 

Knowledge, training and experience 

• Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice. 
• Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention. 
• To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct. 
• Maintain knowledge about current, evidence-based practice. 
• To maintain a personal profile of professional development in accordance with professional requirements/governing bodies. 
• Demonstrate knowledge of all relevant policies and procedures. 
• To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals. 
• Provide supervision to volunteers in group or individually as needed. 

Analytical and judgment skills 

• To work within given frameworks for good and best practice. 
• To participate appropriately in meetings to plan and/or evaluate strategies of care. 
• Responsible for the provision of accurate and timely data to support team and organisational needs.  

Planning and organisational skills 

• Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required. 
• Manage own time and workload.
• Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness. 
• Maintain personal identifiable and sensitive data according to information governance guidance and policy.  
• Adhere to Information Governance policy and processes.
• Ensure incidents or near misses are reported. 
• Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
• To have a high degree of self-awareness and use this to maintain own and others emotional well being. 
• Be able to frequently manage individuals and groups in distress or in conflict with the information presented. 
• Resilience to frequently encounter highly emotional circumstances.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. 
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work. 
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Educational/Professional Qualification   

Essential 

• MA/MSc or Postgraduate Degree in Counselling or Psychotherapy 
• Registration with a professional body (e.g. HCPC, UKCP, BACP) 
• Evidence of Continuing Professional Development 
• Knowledge of best practice in delivering psychological interventions 

Desirable

• Certificate/diploma in supervision 
• Dual qualification (social work and counselling) 
• BACP accreditation and/or eligible for BACP accreditation 

Skills and Abilities 

Essential 

• A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults. 
• Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.  
• Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression). 
• Ability to provide support, supervision, and line-management to volunteers or staff as required.  
• Excellent verbal and written communication skills.  
• Excellent interpersonal skills.  
• Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.  
• Ability to manage own workload and own cases in accordance with best practice and clinical needs.  
• Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems. 
• Planning and organisational skills. 

Experience 

Essential 

• Substantial post qualification experience in counselling or psychotherapy. 
• Experience of working therapeutically with children and young people (pre and post bereavement). 

Desirable

• Minimum of 300 hours of supervised clinical practice. 
• Experience of providing clinical supervision. 

Knowledge and Understanding 

 Essential 

• Knowledge and understanding of bereavement, grief and its complications. 
• Knowledge of safeguarding legislation and impact on practice. 
• Understanding of the organisation as a charity. 

Desirable 

• Knowledge of current relevant legislation and government strategies. 

Other  

 Essential  

• Commitment to equal opportunities.  

Recruitment Timetable

Application deadline: Monday 22nd July 2024

Interview date: 31st July and 1st August 2024

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Role Purpose

To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.

To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.

To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.

To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.

To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.

Principal Duties:

A Health and Wellbeing:  Main tasks

 · appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care

· preparing staff rotas and leading staff meetings as and when needed.

· facilitating the health and wellbeing of the sisters as requested by:

o Making health related appointments and driving/arranging transport for Sisters to and from such appointments.

o Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same

o Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.

o  ensuring Sisters who are unwell are provided with meals in their rooms if required

o sitting with Sisters and read to them and help with email and personal correspondence, if requested.

o Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.

o As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.

o helping the Sisters with use of technology as requested including helping with emails and finding things online.

o encouraging and assisting those community members who want to be involved in gardening or any other activity.

B In conjunction with the Community Operations manager:

· To ensure that high levels of cleanliness are maintained, working with the contract cleaners.

· To liaise with the individuals providing those services if any changes or additional tasks are required.

· To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.

· To act on and record any accidents and safety concerns in a timely manner.

C Domestic needs: 

· To assist with the Sisters’ laundry as and when they require it.

· To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.

· To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.

D Meals

· to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met

· To undertake shopping for household requirements where required.

· To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.

E General

· To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.

· To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.

· To assist with the organisation of occasional events and funerals at the request of the Sisters.

· If requested, to make arrangements for refreshments for individuals, groups and meetings.

· To undertake any other duties that can reasonably be required of the role.

 Personal Requirements:

A background in healthcare and supervising staff

Confident driver with clean driving licence

Knowledge of the care sector including accessing services and local authority allowances

Able to maintain confidentiality

Appreciation of the Catholic ethos of the house

Full DBS clearance for this role

The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK.  Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.

We are at the forefront of innovative clinical care, and we challenge boundaries.

Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
 
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
 
Job title: Challenge Events Manager
Location: Rugby - Hybrid (40% office based)
Full time: 37.5 hours
Annual Salary: £33,345
 
Job Purpose

Do you have a knack for finding innovative ways to recruit participants and ensuring an incredible experience?
Are you excited about creating memorable opportunities for our supporters to undertake a challenge of a lifetime, and leading a team to create memorable opportunities & events, that not only generate vital income for our charity, but also significantly boost supporter numbers and awareness?
Do you have proven experience of working within fundraising & the charity sector and want the opportunity to begin to design and build your own events, whilst simultaneously managing third party events support? 
 
If you have answered yes to these questions, then we want YOU to join our events team! We want you to boost supporter numbers, amplify our brand awareness, and raise vital funds for our charity. Have a focus on our current challenge events portfolio orchestrating the entire event lifecycle and have a vision for building bespoke events for The Air Ambulance Service in the future.
 
This journey won't happen overnight, but with your drive and creativity leading the way, we'll give you the tools to make waves in the world of events, so get ready to mould the blueprint in events for The Air Ambulance Service and fly! 
 
Key Responsibilities 
 

- Development and implementation of our current events strategy & delivery model, building appropriate supporter journeys for all event participants/attendees, whilst providing outstanding customer service
- Develop and execute participant recruitment plans to meet registration targets.
- You will have a good understanding of effective marketing channels and digital advertising campaigns for driving participation
- Ensure that events remain within budget and that expenditure is monitored continuously and income targets are met.
- Manage the continual review of the challenge event portfolio.
- Selection & development of our UK & overseas challenge events portfolio
- Begin to design a strategy for creating & building our own events.
- Review and develop where necessary appropriate materials for events.
- To set the strategy and budgets for Events, short and long-term in partnership with line manager. 
- Work with our Safeguarding and Health and Safety Managers to ensure events are safe.

 
Person Specification
 

- Experience of running successful challenge event programmes.
- Experience in both in person and virtual event management.
- Manage a team with multiple responsibilities to exceed KPI’s and income targets.
- Experience in due diligence of event suppliers and excellent risk management skills.
- The ability to think strategically and take data-driven decisions as well as work operationally to get things done.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.

Compliance Responsibilities
 
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

•    Health & Safety and Environment.
•    Safeguarding
•    Data Protection
•    Equality, Diversity, and Inclusion
•    Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.
 
Environment
 
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 
 
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

REF-215 231

We are seeking a dedicated and experienced Partnership Manager to join our team. The Partnership Manager will play a crucial role in building and nurturing strategic relationships with stakeholders, organisations, and community sport and physical activity clubs groups.

This position is vital to advancing our vision that, 'everyone in Coventry, Solihull & Warwickshire benefits from movement and enjoys sport and physical activity in safe and thriving communities.'

The main responsibilities of this role are: 

Relationship Management 

• To act as the lead and relationship manager with partners on behalf of Think Active Lead, or support on the development of local partnerships and networks promoting collaboration across all relevant sectors 

• Raise awareness of funding opportunities available to increase participation in sport and physical activity. 

• Lead, or support on the development of local place partnerships that align multiple agendas with partners from across different sectors and advocate for the benefits of physical activity. 

Project Management 

• To act as the lead for Sport England and other projects and initiatives managed by Think Active. 

• High quality Project Management that ensures projects aims are clear, that they are delivered on time and on budget and in line with our values. 

• Effective delivery of the Think Active. #WeThinkActive Strategy, through your contribution as a team member of Think Active and with and through partners. 

• Tangibly contribute to the increase participation in sport and physical activity and address wider social needs through creative and innovative approaches and partnerships. 

• Seek out opportunities to generate income and contribute to Think Active business development and income generation targets both for the organisation and for local partners. 

• Use robust data and insight to co-design, implement and evaluate innovative. 

• Prepare detailed reports; including performance and financial in relation to your work.

• Adhere to GDPR and data protection through your planning, implementation and communication. 

Financial Management 

• Plan, implement and in accordance with funding guidance, financial procedures, and policies, take responsibility for diversifying Think Active’s income streams through in line with the strategy and business development plan 

• Project and budget management (up to c£300,000) including forecasting, monitoring of income and expenditure, plus the submission of financial reporting 

Demonstrating Impact 

Reporting progress and capturing value through case studies and evaluation processes designed to evidence the impact targets. Story telling – the ability to articulate the impact and value of Think Active (locally, regionally, nationally across various sectors) 

Marketing and Communications  

• Contribute to Think Active’s Active Societies objective by aligning projects and work align with and enhance the work of the Marketing and Communications Lead. 

• By building partnerships and brand visibility you will play an important role in enhancing Think Active’s marketing and communications efforts by strategically cultivating and managing partnerships. This includes developing and implementing joint marketing campaigns with partners to elevate Think Active (and our partners and funders) brand visibility.

• You will collaborate with internal colleagues and external stakeholders to create compelling narratives that showcase the impact of our projects and initiatives, driving awareness and engagement.

• By leveraging partnerships, the Partnership Manager will contribute to positioning Think Active in promoting health and well-being through innovative and impactful physical activity projects, initiatives and collaborations. 

Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint. 

We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.

You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners. 

• Fixed term contract until 27 June 2025 

• Full time (35 hours per week)

• £49,000-£55,000 per annum 

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working

• In-office working: we’d love to see you in the office at least twice per month

• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland. 

Key Responsibilities:

• Team Management: You’ll lead a group of highly experienced and passionate team mates.

• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.

• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.

• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.

• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.

• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.

Job Description is here

What’s in it for you – our benefits 

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

​

Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us. 

​

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline. 

This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference. 

30 hrs per week, term time only (39 weeks per year). An increase in hours and weeks may be negotiable.

Salary £28,600 FTE (£20,064 pro rata including holiday pay based on 30hrs/39weeks)

Ideal opportunity to develop and manage JET’s youth programme delivery in North Wales, helping young people be the best they can be.

Flexible and rewarding position within a dedicated and supportive team, working together to develop and deliver teamwork, leadership and employability programmes that inspire the next generation to aim high.

Join our team and make a real difference!

Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people to manage our Youth Programmes in North Wales. Previous management experience would be beneficial, but not essential if you can demonstrate that you have the key skills required for the position. The role will be responsible for maintaining and creating new relationships with school staff, local partners (including the RAF and corporates) and volunteers to ensure programmes meet the needs of our young people. There will be a requirement for some session delivery in schools or at our partner sites. Working closely with the Area Director West, the post holder will be forward thinking and help to grow JET’s presence locally whilst identifying new opportunities.   

The post holder will be based from home with a requirement to travel to schools, businesses and RAF bases within North Wales (predominantly A55 corridor - current schools are on Anglesey but potentially looking to expand to Rhyl and Llandudno / Bangor). Fuel expenses are paid and travel time is included as part of working hours. Core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that meetings with partners and colleagues, plus administrative tasks, are completed as required. You will be expected to work at least four days a week.

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.

Who are we?

The Jon Egging Trust is a dynamic and innovative youth engagement charity supporting young people to realise their potential. 

Over the past decade, JET has supported more than 30,000 young lives through our unique motivational and inspirational programmes, based on teamwork, leadership and employability skills, which we deliver in collaboration with corporate and military partners across the UK. The Covid-19 pandemic has had a profound impact on young people, with those from disadvantaged backgrounds disproportionately affected. Our interventions are needed more than ever. With ambitions to reach out to more young people by 2031, it’s truly an exciting time to join our team.

The Trust was set up in honour of Flt Lt Jon Egging, who lost his life following a display at the Bournemouth Air Festival in 2011. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team ‘The Red Arrows’ flying in the position of Red 4.

Work with us…

To apply: please click here and complete the online application form. Please include why you are interested in the role, and why you feel you are best placed for the job, paying particular attention to how you meet the competencies outlined in the job specification.

The closing date is Thursday 11th July at 11:30 pm.

Interviews to be held in person at one of our partner schools on Anglesey on the week beginning 15th July.

To find out more about the programmes or to contact us please go to our website. 

About Us

Headway East London  is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.

Principal Duties and Responsibilities

Administrative tasks

• Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
• Support service/department managers with necessary purchasing.
•  Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.

Finance related tasks

•  Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
• Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
•  Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
• Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.

Fundraising related tasks

• Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
•  Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
• Instigate periodic thank-you letters to donors.

Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.

What You'll Do:

Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

We have 3 contracts available 2 x 30 hours and 1 x 17.5 hours per week 

About the opportunity

Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team. 
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Reports to: Head of Programmes (South)

Salary: £35,102-£36,807  depending on experience. per annum.

Contract and hours:  Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.

Closing date: Sunday 7th July 2024
 
Interviews: Thursday 11th and Friday 12th July 2024
 
 Start date: Monday 12th August 2024
 
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
 
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.  
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

Duties and responsibilities

· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.

· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.

· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads

·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.

· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.

· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.

· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.

· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.

· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.

· Report and work closely with SMT, including  presenting to SMT and attendance of biannual Programme Manager  training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.

· Any other responsibilities reasonably required.

Person specification

Qualifications criteria:

· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.

· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.

· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.

· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences. 

· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff. 

· Able to work under pressure to ensure deadlines and targets are met.

· Computer literate, competent using Word, Excel and PowerPoint.

· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.

· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.

· Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.

As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.

You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing.

The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.

You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.

You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.

This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Fundraising Manager

● 21 Hours per week (ideally spread over 3-4 days)

● £35,000 p.a. pro rata (£21,000)

● Working from home, but with some travel to Central London

● Permanent contract

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.

Our work is primarily funded through grants received from charitable trusts and foundations, but we have exciting plans to diversify income to include major donors, corporate supporters, statutory awards and challenge events. This post will focus on supporting major donors, corporates and trusts and foundations.

We have:

✔ A clear plan of who we want to target for our workshops over the next 3 years, and a fundraising plan to support it

✔ An engaged leadership team and Board of Trustees

✔ Evidenced outcomes, rich data/statistics and compelling case studies

✔ Diversity and strong social purpose

✔ A new organisational strategy that sets our vision from 2024-2027

✔ A new CRM system that has been built to support our ambitions

Job Purpose

This is a new role, joining a small and growing Fundraising Team, with responsibility for proactively leading the cultivation and stewardship of potential and existing major donors, grant-making trusts, and corporate supporters, with a particular focus on driving significant income growth.

You will build and maintain lasting relationships with LMKs valued funders, thinking strategically and working closely with programme delivery colleagues to develop fundraising cases of support and impact reporting.

Reporting to the Head of Fundraising & Development, the successful candidate will join LMK’s core staff team, and will have a real input into our plans and strategies for the future by working with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board and trustees to develop and implement our long-term strategy.

Key responsibilities:

● Develop and deliver a structured and dynamic plan to engage high-value donors, trusts and corporate supporters.

● Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling supporters to achieve their fundraising goals.

● Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.

● Undertake prospect research, identifying prospective new funders for LMK

● Meet with and present to potential and existing funders with passion, enthusiasm and professionalism. 

● Manage funder relationships, ensuring that they are kept informed of progress, key milestones and future opportunities to support the charity, and that they are thanked and thoughtfully stewarded, in order to maximise retention, and increase levels of support over time. 

● Influence and shape project development and impact measurement by ensuring major funder needs are taken into account

● Work with colleagues to monitor the progress of grant-funded projects, ensuring that obligations are fulfilled within the terms of the grant wherever possible and informing funders in a timely fashion of any significant deviations from projections. 

● Proactively seek out feedback from funders where appropriate, share insights with the team and use this to inform LMK practice.

● Ensure all activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.

● Ensure that information relating to funders is appropriately recorded in CRM systems, accurate and adheres to data protection guidelines.

● Provide regular reports and information to the Head of Fundraising & Development on your progress against plan, targets and income generated.

● Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

Person specification

● A proven ability to work proactively to identify new contacts and opportunities for funding through extensive research

● Experience of providing excellent relationship management and stewardship resulting in increased levels of financial support from partners

● Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing

● Thorough understanding of legal and charity regulations in relation to fundraising

● Skilled in identifying and developing creative, high-quality cases for support, funding proposals and impact reporting in collaboration with others

● Strong MS Office/Google knowledge, numerate, comfortable with data

● Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.

● A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential.

Safeguarding

This role is subject to a Basic DBS check

In return for your dedication, we will offer you

✔ The opportunity to help prevent relationship abuse and domestic violence in young people

✔ A competitive salary

✔ Working from home

✔ A genuinely flexible working environment

✔ Pension of 6%

✔ 32 Days of annual leave, (including bank holidays)

✔ Employee Assistance Programme

✔ Wellbeing perks

✔ A diverse, bold and collaborative culture with two social meet-ups annually in London

Please note: This 'hybrib' role is remote with some travel to London (up to 2-3 times per month). 

About the role:

The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.

You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.

Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.

You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.

Key responsibilities include:

• Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
• Develop a service framework that delivers a consistent service within clear timeframes.
• Set out clear expectations for enquiry response across all channels.
• Manage daily advice line operations, including work on cases, data and continuous improvement.
• Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
• Develop and manage a high performing team.

Essential criteria includes:

• Substantial working knowledge of advice service delivery frameworks.
• Working knowledge of call handling and client record systems.
• Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
• Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
• A strong background in advice work with proven experience in an advice-giving role.

Key dates:

• Deadline: 9am, Monday 8 July 2024
• Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
• Interview 2: TBC

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

Questions for application (along with CV):

1. Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
2. Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
3. Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
4. What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
5. Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.

Learning and Development Manager

Salary: £28,973 per annum

Location: Leeds Beckett Students’ Union, Portland Way, Leeds. Once in post, there may be the opportunity for hybrid working.

Interview Date: 31st July 2024 or 1st August 2024

This is a permanent post working 35 hours per week, a flexible approach to working hours is required.

Do you have a passion for supporting people to grow in their role? Are you able to support a range of stakeholders?

We are looking for a Learning and Development Manager to join our growing People team. This role plays a crucial role in developing and nurturing talent within the organisation, fostering a culture of continuous learning, and ensuring that employees have the necessary skills, knowledge and tools to perform their jobs effectively.

Leeds Beckett Students’ Union is changing and you could be a part of it! After two years of research, reviews and collecting feedback, we are very excited to launch a brand-new strategy that is innovative, community focused and prioritising fighting for the basic needs of our students. We're looking for enthusiastic and passionate people that can help us deliver our new missions! Experience in higher education or students' unions is useful but not essential, passion to help make our student’s lives better is non-negotiable.

As the Learning & Development Manager, you will be instrumental in implementing effective learning and development programmes for both staff and student leaders. You will champion EDI initiatives within the organisation, ensuring that every individual feels valued and included. Additionally, you will oversee the recruitment, onboarding, and induction processes for all staff and volunteers, fostering a supportive and engaging environment from day one.

We look forward to reading your application and your cover letter. Your cover letter should illustrate how you meet the person specifications for this role and express your desire to work for our organisation. 

We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background. Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.