Training Management Jobs

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Retail Assistant Manager    

Salary: £22,310 per year              

Hours: Full time 37.5 hours per week        

Contract type: Permanent 

Location: Bradford-On-Avon

 The Role:

To assist the Shop Manager in the dynamic and efficient management of volunteer staff, premises, and stock for our brand new Julian House Charity Shop opening in Bradford-On-Avon! The role is crucial in maximizing sales, achieving performance targets, and ensuring outstanding customer service that drives repeat business. You will also ensure compliance with all security, health, and safety standards, stepping in to lead the shop in the manager’s absence. 

Responsibilities include: 

• Collaborate with the Shop Manager to meet and exceed income and profit targets by optimizing sales strategies, minimizing operational costs, and continually seeking innovative ways to enhance business performance. 
• Ensure compliance with all statutory obligations, with a proactive approach to health and safety standards. 
• Promptly manage unwanted donations, maximizing revenue from these items through effective disposal methods. 
• Identify and nurture key volunteers to deputize effectively for the Shop Manager or Assistant Shop Manager when needed. 

 

Qualifications / Requirements: 

• General management, preferably in retail.
• A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
• Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
• Retail experience.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

   If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Retail Shop Manager role, please get in touch with us today! We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

We are seeking a compassionate and proactive HR & Office Administrator with great people skills to join our dedicated team. The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the globe and supporting great internal communications. They will play a crucial role in building, strengthening and supporting our office management as well as our human resources function, ensuring that our office and staff are well-supported, trained, engaged and aligned with our mission. Working closely with our CEO and Senior Management Team, the successful applicant will have the ability to develop and maintain administrative organizational systems, and be happy getting involved in a range of different work.

1. Office Management
   • Serving as the main contact for office supplies, building management and maintenance duties
   • Helping establish and maintain office procedures
   • Greeting visitors upon arrival and performing additional clerical functions as needed
   • Addressing and directing questions and requests from the public via phone or email correspondence
   • Dealing with correspondence, complaints and queries
   • Organizing the CEO’s calendar and scheduling meetings with employees and contacts alike
   • Preparing letters, presentations and reports
   • Ensuring health and safety policies are up to date
   • Ensuring adherence to company policies by all team members
   • Assisting senior management team when needed
2. Employee Relations
   • Supporting the human resources department to update employee procedures, processes and maintain the HR systems and report functions
   • Serve as a point of contact for employee queries and concerns, providing guidance where applicable
   • Support conflict resolution and mediation efforts, fostering a positive workplace culture.
   • Maintain and manage our HR databases and ensure accurate record-keeping on our HR software
   • Provide regular reports on HR metrics and key performance indicators with senior leadership and adjacent functions such as finance.
   • Coordinate mandatory training sessions related to safeguarding, health and safety, and other relevant topics.
   • Promote a culture of continuous learning and professional growth.

Role requirements

Able to work flexibly to meet the demands of the role to get the job done. This is an office based role with opportunity to flex to hybrid working following review

Skills required

• Reliability and discretion: you will often learn of confidential matters
• Adaptability and pragmsatism
• Excellent communication, negotiation and relationship-building skills
• Organizational & problem-solving skills
• IT skills
• Initiative and attention to detail.
• Right to work in the UK
• Ability to understand and speak the Punjabi language is a necessity
• Strong communication skills, with strong English written skills

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. The Services Manager supports the Head of Services in overseeing NHYC’s Youth Hub, managing daily operations, coordinating with Depaul UK to facilitate smooth transitions into long-term housing, and building partnerships with external stakeholders to improve housing pathways. Additionally, the manager leads and develops a team of Assessment and Resettlement Workers, oversees daily work planning and safeguarding, while addressing complex cases and supporting staff in securing project resources. This position contributes to the broader goal of expanding the Youth Hub model across London. 

• Fixed-term 9 month contract
• Salary £37,024 – £41,600
• Deadline: 9am Friday 6th December

Role Title: Reporting and Analysis Manager

Salary: £46,537 to £47,822

Location: London

Tenure: Permanent Full time

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.

Are you a keen advocate of women and girls’ rights in emergencies?

Are you ready to revolutionise the way data shapes strategy and decision-making in the non-profit sector?

Then we'd love to hear from you!

ActionAid UK is seeking an innovative and analytical Reporting and Analysis Manager to lead the charge in transforming supporter insights into actionable outcomes that empower our mission to create a fairer, more equal world.

This is a role for someone who thrives on turning complex data into compelling narratives and actionable insights. With a focus on innovation and collaboration, you’ll lead the Reporting and Analysis function, harnessing the power of data to strengthen ActionAid’s fundraising performance and supporter engagement strategies. This role will be heading up the Reporting and Analysis Team part of the Data Team, this consists of  three sections: Data Warehouse, Data Management & Reporting and Analysis. Championing informed decision making based on analytical insight and evidence as well as proactively engaging with staff to make the best use of the insights provided by reporting and analysis, challenging employees to seek improvement in performance identified through analysis

Why This Role Is Exciting:

-Innovate with Impact: Use cutting-edge tools like SQL, Python, and Power BI to create dynamic reports and forecast models that inform strategic decision-making.

-Lead with Purpose: Manage and coach a Reporting Analyst to deliver high-quality insights, ensuring our fundraising strategies are driven by evidence and expertise. 

-Collaborate to Transform: Work cross-functionally with teams across ActionAid to influence and improve supporter engagement, while maintaining a digital-first, supporter-centric approach.

-Shape the Future: Use your data expertise to challenge, inspire, and guide colleagues, embedding a culture of data-driven decision-making across the organisation.

What We’re Looking For:

-Advanced knowledge and experience with SQL, Power BI, and Python to deliver impactful reporting and analysis (DAX to build dynamic reports in Power BI including semantic model design)

-Expertise in using data to influence fundraising and marketing strategies in a non-profit or similar environment.

-Exceptional communication skills, with the ability to bridge the gap between technical teams and non-technical stakeholders.

-A proactive and collaborative mindset

-Strong statistical knowledge and experience developing model-based analyses (regression, survival, clustering etc)

 

The successful candidate will have strong statistical knowledge and experience developing model-based analyses (regression, survival, clustering etc), playing a crucial role in developing and maintaining a suite of supporter data reports, analysis and models to help build our understanding of ActionAid’s supporters and fundraising performance, and to use this insight to influence, improve and challenge fundraising and supporter engagement strategies. 

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly

celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism

 

finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in- office attendance on all days and if so, these will clearly be marked as in-office

roles.

Please note that ActionAid UK does not offer fully remote working

options. We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.

If we receive a very high response, we may close the vacancy early and will not accept further submissions.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.

Scope is looking to hire an experienced special events manager to produce our flagship gala dinner in November 2025. This role will play an integral role in ensuring the success of the event and raising vital funds for Scope.

The role

The purpose of this role is to lead on our flagship gala dinner - to be hosted in November of 2025 - and in the development and execution of other special events, engagement and stewardship events for our High Value audience.

You will:

• Work closely with the Philanthropy Lead and other internal stakeholders to ensure the execution of these events.
• Be responsible for managing relationships with our senior event volunteers, who sit on our event committee
• Be experienced in producing large scale events, managing budgets and have a proven track record of meeting strategic goals and targets. 

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.

About you

You will be a self-starter with experience delivering large scale events. You will have a good understanding of the events landscape, ideally within the charity sector.

The post holder will be required to develop events that excite and inspire our audience, as well as meeting the needs of disabled people.

Successful candidates for this job require the following:

• 2 years’ experience in a similar role
• Excellent time management skills and attention to detail
• Strong communication skills
• The ability to work with external stakeholders at a senior level

Make sure to explain in your application, with examples, how you have these skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.

Just let us know in your application that you are applying under the Disability Confident, Offer an Interview Scheme.

If you require adjustments through your journey with us, please email us via our website

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

We welcome all applications by 11:59pm GMT on Sunday 8 December 2024.

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will thrive in a fast-paced, high-profile environment and be motivated to amplify the Living Wage Foundation’s impact across key audiences. 

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us. 

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

To register please check the link on Applied.

If you’d like to know more but cannot attend the webinar, please email contact us (details on Applied). 

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. 

As a senior leader, you will be responsible for managing and allocating the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact. 

Main Responsibilities 

Situational Awareness and Research 

• Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed. 

• Guide the team in proactive media monitoring, enabling timely responses to significant developments. 

• Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences. 

• Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives. 

Strategy Development 

• Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success. 

• Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy. 

• Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training. 

• Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives. 

Reputational and Risk Management 

• Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications. 

• Manage and respond to reactive media inquiries promptly, ensuring alignment with the organisation’s values and objectives. 

• Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues. 

• Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed. 

• Strengthen and maintain broad cross-party support for the Living Wage agenda. 

Content Creation and Dissemination 

• Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile. 

• Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice. 

• Create and refine key messaging for public communications, including FAQs and response guides. 

• Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements. 

Relationship Management 

• Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage. 

• Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts. 

• Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage. 

• Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements. 

• Provide line management and development support to the Media Manager and Events Manager. 

Social Media and Website 

• Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team. 

• Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives. 

Key Skills 

• An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. 

• Proven experience and a strong understanding of the UK media landscape, with established relationships with national journalists that have resulted in high-quality coverage. 

• Experience in line managing and leading a team. 

• Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. 

• Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. 

• Outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels. 

• Strong track record in designing and executing high-impact communications strategies that achieve measurable results. 

• Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. 

• Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. 

• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. 

• Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders. 

Interviews: 9th & 10th December (TBC)

Salary & Benefits: £35,017

- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for savings on gym memberships, bicycles and nursery/childcare
- Enhanced maternity and paternity pay & leave
- Free Headspace memberships
- Access to a free Employee Assistance Scheme to support you inside and outside of work

Location: Hybrid (1-2 days from home) with travel to our 5 main visitor centres based in London and head office (Victoria)

Flexible working requests are welcomed.

Role & Responsibilities

Our 36 nature reserves welcome over a million visitors a year, providing us an invaluable opportunity to engage and inspire Londoners to connect with nature, support our mission and take action for wildlife in their neighbourhood. We’re seeking a Visitor Engagement Manager to create unforgettable visitor experiences across our beautiful nature reserves.

You’ll take the lead in creating a visitor engagement strategy that ensures an inspiring journey for our visitors, ensuring that experiences are educational, inspiring, and convey our brand purpose and mission. This will include curating and delivering an ambitious programme of events and activities, designed to captivate new audiences, teach and inspire communities, and foster lifelong advocates for nature. From seasonal trails and wellbeing workshops to educational seminars, you’ll bring our reserves to life, creating experiences that inspire Londoners to get involved in nature's recovery.

Key Responsibilities:

- Create Inspiring Visitor Experiences: Create a visitor engagement strategy including developing an engaging public events programme, providing a variety of activities from guided walks to craft workshop, and overseeing key messaging for the Trust, use of permanent and promotional signage on sites.
- Lead & Support Teams: Recruit, train, and manage a small team to support your work, ensuring high standards in visitor experience and engagement.
- Collaborate & Innovate: Work closely with the Marketing and Conservation teams to promote events and partner with like-minded organizations to expand our public programming.
- Analyze & Grow: Use post-event feedback and survey data to refine our approach, tailoring events to diverse audiences and benchmarking our reserves with other visitor attractions to keep our offerings fresh and exciting.
- Manage Budgets: Oversee financial aspects of programming, from budgeting to vendor payments, ensuring our events are both impactful and sustainable.

We’re looking for:

- An independent, creative thinker with experience in delivering public events
- A natural ability to connect with diverse groups, you excel in project management and know how to balance creativity with clear planning
- An eye for detail and a strong commitment to LWT’s mission, with a track record of delivering high-quality events on budget.

(Please see job description for full person specification and responsibilities)

Closing Date: Monday 2nd December at 9am
Interviews: scheduled to take place week commending 9th December. Reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting London’s wildlife for the future, we know that our staff team needs to better reflect and represent all of London’s communities. Read more about London Wildlife Trust’s commitment to Equality, Diversity and Inclusion on our website.

We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trust’s commitment to Safeguarding on our webiste.

Our 36 nature reserves welcome over a million visitors a year, providing us an invaluable opportunity to engage and inspire Londoners to connect with nature, support our mission and take action for wildlife in their neighbourhood. We’re seeking a Visitor Engagement Manager to create unforgettable visitor experiences across our beautiful nature reserves.

REF-217 970

Join Us at the Diocese of London

The Diocese of London is seeking a passionate and experienced Development and Fundraising professional to work alongside the Head of Development to strengthen and implement our dynamic development and fundraising strategy. As part of the Property and Fundraising directorate, you will help secure the future of our iconic churches—both historic and contemporary—by supporting parishes to create sustainable projects and secure vital funding.

About the Role

In this key role, you will have the unique opportunity to develop innovative projects and identify funding opportunities to restore and rejuvenate churches, supporting their transition to Net Zero Carbon. You will collaborate with parishes to identify potential partnerships with community groups, heritage organisations, local authorities, and funding bodies, ensuring the long-term sustainability of these churches as important community hubs.

As Development Manager, you will:

· Work with parishes to create funding strategies and programmes that support the restoration and sustainability of churches.

· Build and nurture relationships with a diverse range of funding bodies, including local authorities, trusts and foundations, and the National Lottery.

· Work closely with colleagues across the Diocese to embed a culture of entrepreneurship and provide vital support and advice to Incumbents and Parish Church Council (PCC) members.

· Drive place-based funding approaches to deliver projects that benefit both the churches and the communities they serve.

· Manage complex multi-funder profiles for capital projects and activity programmes, ensuring long-term sustainability and impact.

About You

We are looking for an all-round development professional with a proven track record of successfully managing projects with complex multi-funder profiles. You will have:

· Experience in designing and delivering large-scale development projects, ideally within the heritage or community sector.

· A strong understanding of relevant trusts, foundations, and funding bodies, with experience of securing substantial funding for projects.

· A strategic mindset and the ability to think creatively to bring together multiple funding sources and partners.

· Excellent relationship-building skills, with a proven ability to engage a diverse range of stakeholders.

· A passion for historic buildings, community engagement, and sustainability.

Why Join Us?

At the Diocese of London, we are committed to the preservation and development of our churches as places of worship and community activity, providing spiritual engagement and a range of support services, and events. As a member of our Development team, you will play a crucial role in securing the future of our buildings and the communities they serve.

We offer a supportive, collaborative work environment, with opportunities for professional growth and development. As part of our commitment to work-life balance, we offer hybrid working options where possible

The Diocese of London is an equal opportunities employer. We welcome applications from all backgrounds and aim to create a diverse and inclusive working environment.

The benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following benefits:

· Competitive remuneration package

· 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays

· 15% employer pension contribution and salary sacrifice available

· Death in service benefit x3 of basic gross salary

· Enhanced maternity leave of six months full pay, after 12 months’ of employment

· Season ticket loans of public transport

· Access to Benenden Health Insurance

· EAP counselling through Health Assured

· Up to £100 for eye test and contribution to spectacles

· Two additional paid days for community volunteering

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Manchester Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to children facing disadvantage communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base, but who is also able to travel frequently around the Greater Manchester area to visit schools.The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year. The weekly hours for this role (currently 12-14 p/week) are likely to increase in future.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for a Finance Officer to work closely with our management team to assist, develop and manage the Charity Finances to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support. 

Assert is a small team of advocates working as a project within Mental Health Resource charity and as part of the Kent Advocacy partnership. We provide high quality, issue-based advocacy and statutory IMHA services to individuals affected by mental health problems, often detained in medium and low secure units and in acute inpatient settings. We also provide community advocacy in West Kent, Dartford, Gravesham and Swanley.It can be a tough job, but in return you will receive competitive pay, training, benefits and have the support of a strong team. You will have the opportunity to expand on your existing skills and attributes required for the role. Training will be provided if you are not yet qualified as an IMHA.

You will have excellent interpersonal and communication skills and show confidence and assertiveness when required. You will understand the diverse needs of people affected by mental health problems and how these differ for those detained in inpatient settings from those requiring support in the community. You will need to be resilient, comfortable working within professional boundaries and have the ability to cope with sometimes challenging people and environments. In addition, you will have strong organisational skills and be able to work on your own initiative, as well as within a team.

You will have a natural confident and calm manner and key skills of honesty, trustworthiness, and respect for confidentiality.

You will be passionate about mental health advocacy. Ideally, you will have experience of working as an advocate, and if you are not qualified as an IMHA, you will be expected to undertake training. The IMHA training takes approx. 1 year. *

A willingness to work within a diverse range of environments is essential as is the ability to work with people from a wide range of backgrounds and experiences. A current driving licence and access to your own transport is essential. 

The role is offered on a full-time basis, however part-time hours will also be considered. You will be office-based in Maidstone with scope for hybrid working where practical. We offer attractive benefits including a competitive salary, flexible working, up to 4% pension contributions, generous annual leave rising to 30 days after 10 years’ service, birthday leave, winter wellbeing leave,  employee assistance programme, strong team support and clinical supervision.

An Enhanced DBS check will be required for the role.

For further information please read the job description and person specification. If you would like to have an informal conversation about the role or require further information, please contact Leigh Attwood. To apply, send a covering letter explaining how you meet the criteria in the person specification with copy of your current CV.

Only applications with a covering letter will be considered for shortlisting.

Closing date: Monday 2nd December at 9am

Interview date: Tuesday 10th December in person in Maidstone

Mental Health Resource is committed to equal opportunities and promoting diversity and encourage applications from all sections of the community.

* In line with our organisational policy, if you leave within a certain timeframe, you may be asked to repay the cost of the training

JOB SUMMARY

To provide statutory issue-based advocacy to people detained in acute psychiatric hospitals and forensic hospitals/rehab units across West Kent and community advocacy to people with mental health difficulties in the community in West Kent, ensuring that their views, wishes and needs are taken into account and expressed and heard.

DUTIES AND RESPONSIBILITIES

1. To provide independent mental health advocacy to eligible patients in accordance with the provisions Mental Health Act 2007 as amended and as detailed in the Code of Practice to the Act

2. To provide independent, issue-based advocacy in the community as appropriate.

3. Ascertain the needs and wishes of clients and act only under instruction of clients.

4. To telephone and meet with clients on the ward or another convenient location to help them prepare for meetings and to attend appointments with them to speak on their behalf if required, take notes and ensure that they understand the proceedings.

5. To help clients understand what is being considered around their care, treatment and support and the impact of any decisions made.

6. For independent mental health advocacy, to explain to people what their options and rights are and to support them to communicate their wishes so that they can participate as fully as possible in the decisions affecting their care.

7. To liaise with, and on occasion to challenge, NHS, care professionals or local authorities as appropriate to ensure that due processes have been followed.

8. To raise any safeguarding issues in line with Mental Health Resource’s policy and procedures.

9. To maintain accurate and timely records of all interactions with clients in accordance with statutory requirements, relevant legislation and in line with the requirements of our funders.

10.  To meet monthly targets for chargeable work, by service delivery and accurately recording details of work completed on the database in a timely manner.

11.  To provide information, reports and statistics as required.

12.  To develop and share good practice and learning with colleagues and contribute to the promotion of a culture of continuous service improvement and support.

13.  To deliver awareness raising sessions to staff on wards and training to staff on advocacy and the service available.

14.  To build and maintain good working relationships with professionals, attending meetings and promoting the service.

15.  To promote the service through the distribution of publicity material, liaison with statutory and voluntary services and where appropriate through the media and presentations to local groups within the agreed charity policies

16.  To undertake appropriate training in order to gain an advocacy qualification.

GENERAL

17.  To attend and participate in meetings of the project team, charity staff and other bodies as required.

18.  Adhere to and keep up-to-date with organisational policies, guidelines and procedures and best practice requirements

19.  Represent Mental Health Resource in a knowledgeable and professional manner at all times

20.  To participate in charity events, networking events, and any other relevant event as and when required.

21.  Maintain appropriate professional boundaries at all times

22.  Participate in regular supervision, team meetings and other meetings as required

23.  Identify own training and development needs in conjunction with your line manager and participate in training opportunities as directed

24.  Undertake any such additional duties as necessary in relation to the role or as requested by the Charity Manager

25.  To maintain records of hours worked and to complete accurate expense returns.

26.  To carry out any tasks reasonably requested of them by the Line Manager

An enhanced DBS check is required for this role.

ADVOCATE (IMHA and General)

PERSON SPECIFICATION
Essential Criteria

Assessment process (A = demonstrated through application / I = demonstrated at interview) 

• Understanding and knowledge of the needs of people with mental health problems, including those detained under the mental health act   (A.I) 
• Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences (A.I)
• Excellent communication skills, both written and oral, including on the telephone, in person, over video link and through presentations, demonstrating confidence and assertiveness (A.I)
• Emotional resilience and the ability to cope with sometimes challenging people and environments (A.I) 
• Experience of identifying and meeting the needs of individual people (A.I) 
• Ability to work within professional boundaries (A.I) 
• Good organisational and administration skills to manage own workload and appointments (A) 
• Ability to work under pressure and to meet targets and deadlines (A.I) 
• Good time management and ability to work flexibly and prioritise tasks required (A.I) 
• Computer Literacy and a good working knowledge of Outlook and Word (A) 
• Ability to work as part of a team and act on own initiative (A.I)
• Personal commitment to equal opportunities (A.I) 
• Hold a valid driving license with access to transport in order to visit locations across West Kent (A)

Desirable Criteria

• Previous experience of working as an advocate. (A) 
• Experience of working with people with mental health problems either in a professional or voluntary capacity (A) 
• Experience of facilitating training (A)
• Experience of working with a database and using Excel spreadsheets (A) 
• An understanding of the statutory rights of people detained under the mental health act (A) 

We are seeking a highly committed, proactive and professional Registered Service Manager to lead the operational management of a specialist supported living service located in Witham, Essex. The service has been developed to meet the needs of people who have a learning disability and/or physical disability support needs, including epilepsy and dysphagia.

The service supports 18 people in three bungalow homes. The accommodation has been carefully designed to meet the 24 hour needs of individuals with a range of needs and special requirements. The service is currently rated as Good by CQC.

All tenants (including current residents) need well planned, personalised support to allow them to make a successful transition to supported living and to become more confident and independent. The care provided includes aspects of personal care and medication administration including moving and handling, eating and drinking etc.

As the Registered Manager you will ensure that the service remains of the highest quality, meeting all CQC and contract requirements and that this can be demonstrated through comprehensive quality and monitoring/auditing processes. You will ensure that the service works in a cohesive and coordinated manner and that clients experience a fully integrated and seamless care, support and housing experience.

You will ensure that the personalized care and support delivery is in accordance with agreed care plans, enabling clients to continue to enjoy wellbeing, quality of life and community connections. You will promote and re-inforce a culture of responsive, person-centered practice and active support across the service, with relationships based on respect and unconditional positive regard.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement. 

Significant practitioner or management experience in services for older people, people with dementia, memory loss, mental health needs, physical or learning disabilities is essential alongside a warm, person centred and respectful approach. You should ideally have a relevant professional qualification (e.g. Diploma in Social Work, RMN/RGN, NVQ 4/5) and/or a degree level or post- graduate qualification. Creative Support is committed to your continuous professional development and you will have the opportunity to discuss your training and development needs.

Vacancy Reference Number: 80921

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme