Training Jobs

The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.

You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.

Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.

Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.

We work with young people from all backgrounds and all abilities to make a real difference to their futures.

We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.

Job Description

Job Title

· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)

Position in the Organisation

· Reports To: Centre Manager

· Responsible For: Youth Workers and freelance staff

· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.

· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.

Main Purpose and Scope of the Role

This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.

This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.

The centre provides support in the following areas;

1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.

· Homelessness

· Sexual health/unplanned pregnancy/sexual identity

· Family breakdown

· Crime

· Violence

· Bullying

· Substance misuse

· Relationship breakdown

2. A programme of mentoring to support young people on a 1:1 basis.

3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.

· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.

· A timetable of fitness sessions including boxing and MMA sessions.

· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.

4. A Youth Space for socialising and leisure activities;

· Café area

· Pool table, table football, table tennis, gaming consoles

· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork

· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills

Duties and Key Responsibilities

• Register young people on arrival at the centre
• Keep the centre clean and tidy and be responsible for opening/ locking up the centre
• Assist with the overall smooth running of the centre and all its activity strands
• Work closely with library staff, Eden security and other key partners
• Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
• Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
• Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
• Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
• Set up and run regular group youth work sessions in line with the key areas listed above
• Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
• Establish boundaries and challenge inappropriate behaviour
• Mentor, coach and support individual young people
• Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
• Manage, support and mentor staff, including youth workers and placement students
• Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
• Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
• Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
• Attend local networking meetings to represent Action4Youth and promote the services of The Junction
• Work collaboratively with local community organisations to offer the best services to young people
• Always Act as an Ambassador for Action4Youth.

General Responsibilities

· Support events and meetings when required.

• Support the continued development of quality standards as specified by Action4Youth.
• Support in other areas of the organisation as required by the CEO

· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.

• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.

· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.

· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.

· Attending relevant CPD training events in line with Performance Management appraisal.

· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.

· Working within the guidelines of Action4Youth policies and procedures.

Skills, Experience and Knowledge

• Previous work experience in the youth, education or community sector
• Be able to lead, manage and support a small team
• Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
• Confident user of IT, including Excel, Word, PowerPoint
• Experience of using a CRM system (desirable)
• A full UK driving licence and access to a vehicle (desirable)
• Practical experience of designing and delivering presentations to a varied audience (desirable)

Qualifications

• A qualification and/or experience in youth work

Personal Attributes

• A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
• Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
• Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
• A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
• Confidence to present to and motivate large/small, formal/informal meetings
• Ability to understand and deliver effective communications to diverse audiences.
• Prioritise and manage large workloads.
• Ability to work alone using own initiative
• Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
• Experience of planning, monitoring and evaluating work with young people

To Apply

To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.

Work Location: In person

About Us: At James Hopkins Trust, we're passionate about supporting families in Gloucestershire with a young child facing a life-limiting condition. We rely on our local community to sustain our vital care services, which cost over £850,000 annually. That's where you come in!

About the Role: We’re looking for enthusiastic Fundraisers to join our team and help create amazing experiences for our supporters, volunteers, and partners. Here’s what you’ll be doing:

• Fundraising Activities: Plan and deliver a regular programme of fundraising events and activities such as our golf day, Kite Ball, online auction and other community events.
• Community Engagement: Work with local businesses, schools, faith groups, and individuals to support their fundraising efforts and build lasting relationships.
• Storytelling: Share inspiring stories with our supporters to show the impact of their donations.
• Presentations: Prepare and deliver engaging pitches and presentations to secure new support.
• Volunteer Coordination: Identify when we need volunteer support, recruit volunteers, and help them get started.

About You:

• Target-Driven: You have a knack for meeting goals and a background in sales or fundraising.
• People Person: You love building and maintaining relationships with a variety of people.
• Self-Motivated: You’re organised, can juggle multiple tasks, and work well independently.
• Great Communicator: You’re confident giving presentations and can secure new support.
• Tech-Savvy: You’re comfortable using IT systems for administration and reporting.
•  Mobile: You have a valid driving licence and access to a vehicle for work.
•  Flexible: The role requires you to work some of your hours during the evenings and weekends.

 What We Offer:

• Competitive Salary: £25,000 - £30,000 per annum (FTE and DOE)
• Flexible Hours: various hours available up to 37.5 hours a week, with some hybrid working options.
• Great Benefits: Blue Light Card, Nest Pension Scheme, enhanced maternity pay and full salary sick pay scheme after a qualifying period, rising annual leave on length of service, employee assistance programme.

 Join Us: If you’re passionate about our work and want to make a real difference, we’d love to hear from you!

Important: You must be eligible to work in the UK. We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check for children and provide two satisfactory references.

Come join the James Hopkins Trust team and help us make magic memories for our families.

Wheels for All is seeking an Operations and Administration Officer as we embark on an exciting period of growth. In this pivotal role, you will support the Operations team, the Executive Management Team (EMT), the Board of Trustees, the Finance team, and the wider organisation. Your responsibilities will span various operational, compliance, administrative, and support functions, ensuring the smooth running of our charity.

Title: Operations and Administration Officer
Salary: £28,000 FTE
Hours: Flexible. Open to options between 3 days (21 hours/ 0.6FTE and 5 days (35 hours/ 1 FTE)
Contract: Permanent
Location: Warrington Head Office base with hybrid working available.
Reporting to: Chief Operating Officer

Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:

• Birthday bonus – take an additional day off to celebrate your birthday.
• Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
• Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
• Flexible working arrangements - including working from home and flexibility around caring responsibilities.
• Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
• Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
• Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.

Role responsibilities

Human Resources Support

• Recruitment: Support the recruitment process by helping to create job descriptions, place adverts, attract quality candidates and conduct assessments.
• Staff Onboarding: Ensure all new staff are welcomed and integrated into the organisation, guided by the new starter checklist.
• DBS & Safer Recruitment: Ensure the safety and well-being of all beneficiaries, by ensuring appropriate DBS checks are conducted for all employees, volunteers, trustees, and contractors who work with or have access to children, young people, or vulnerable adults and employees
• HR Administration: Support HR administration by managing contact databases, probation period deadlines and performance review schedules.
• Employee Relations: Help promote a positive work culture by facilitating open communication, addressing workplace issues and supporting the management of any employee conflicts or grievances.
• Managing Employee Benefits: such as the Employee Assistance Programme, annual leave entitlement and apparel.
• Training Requirements: Manage training schedule for the team, including first aid, health and safety, data protection and safeguarding.
• Employee Engagement: Help create and deliver initiatives to enhance employee morale and satisfaction, such as team-building activities and events.
• Asset Management: Oversee the issue, use and return of equipment used by the team, such as uniforms, phones, laptops etc.

Compliance Support

• Data Protection: Support the Data Protection Officer in ensuring compliance with data protection regulations.
• Audit Schedules: Oversee audit schedules for health and safety assessments.
• Documentation Management: Document and manage the retention schedule and naming conventions.
• Policy and Procedure Management: Manage the review schedule for policies and procedures, helping the Board and EMT ensure compliance with the Tier 3 Code for Sports Governance.
• Workplace Safety and Health: Help ensure a safe and healthy work environment by implementing safety protocols, training programmes and complying with regulatory standards related to workplace safety, such as workplace assessments.
• Insurance: Manage insurance policies schedules for equipment, personal liability, professional liability, etc.

IT Support

• Technology: Support the implementation of new technology solutions, such as HR and Monitoring and Evaluation systems.
• System Access: Manage access for systems like Worknest E-learning, SharePoint, etc.
• Microsoft Implementation: Create and manage Microsoft 365 accounts for staff and board members.
• Filing Structure Oversight: Maintain and oversee the organisation’s SharePoint filing structure.
• Equipment Maintenance: Ensure appropriate maintenance, updates, and training for IT equipment.

Executive Management Team (EMT) and Board Support

• EMT Support: Provide support to the Executive Management Team where necessary.
• Board Meeting Arrangements: Arrange board meetings and AGM, including communicating with members, taking minutes when required and filing documents.
• Governance Documentation: Keep the website updated with governance documentation.
• Trustee and Member registration: Manage the registration and setup for trustees and members

Office Management

• Point of Contact: Serve as the primary contact for internal and external enquiries, manage phone calls, and handle mail.
• Office Staffing Management: Oversee bookings, phones, and ensure adequate office staffing levels.
• Contract and Compliance Management: Oversee contract details and renewals for office equipment, supplies, health and safety checks, fire safety and liaison with landlord.
• Booking Assistance: Assist staff with bookings for vans, events, travel, etc. such as at our presence at the National Cycle Show and other major cycling and disability inclusion events.

Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.

Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!

About the role:

Floating Support Workers in the Westminster Service will be part of a large, dynamic team providing an effective and empowering service to vulnerable clients across a variety of tenures.

You will be responsible for delivering person-centred, psychologically informed support to a range of individuals, with varying needs, to enable them to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. The work you undertake will really make a difference to people’s lives.

All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic.

The Westminster Floating Support Service is funded by the Westminster Council to provide flexible housing related support in order to enable Clients to continue to live independently within their own home, regardless of tenure type. The service is delivered in a manner that is respectful of service user’s racial, cultural and/or religious backgrounds and respects individual dignity. The support provision operates as part of an overall network of support and care for clients working closely with other professionals involved in the support and care of the individual.

All staff are provided with continuous learning opportunities and SHP provide a comprehensive inhouse training programme.

About you:

• Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
• Able to evidence experience of delivering on the principles underlying a quality service, which is client-focused and with a proven ability to empower clients.
• The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
• The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 14th July at midnight

Interview Date: w/c Monday 22nd July 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

What You'll Do:

 Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction. 
 

Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions. 

Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities. 

Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Young Women adn Girls Community Keyworker

Salary: £26,000 - £32,000

Location: Stratford

Hours:                35 Hours per week

Contract: Fixed Term Contract until March 2025

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Young Women’s Keyworker will work with young women aged 15-24 to provide specialist 1:1 support to those referred into the service. The service is designed to be a “whole system” response to women and girls in the Criminal Justice System, so a key part of the role will include building relationships with statutory and VCS agencies, to support and encourage more young women to access the Minerva service, as well as setting up specialist referral pathways for young women in the community. 

About You:

 To be successful as the Young Women’s Keyworker you will:

Bring an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the Criminal Justice System. Have a strong understanding of the context and challenges facing vulnerable young women and girls, including the impacts of domestic violence, mental health, and sexual health.

Bring a significant experience of working with young women experiencing issues related to offending and experience of community engagement, advocacy and support work with young people and have proven practical experience of using motivational interviewing and coaching techniques with young women and girls, using a woman-centred approach to build trust and rapport.  You will demonstrate the ability to work in partnership with relevant statutory and voluntary groups, developing and maintaining strong constructive working relationships.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 21 July 2024 @23:59

· Interviews are taking place on a rolling basis

 *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
•  Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are seeking a Mission Enabler, Regional Mission to work in partnership with key staff across the Movement. They will provide direction and energy to Scripture Union’s Regional Ministry with a focus on establishing and sustaining ministry opportunities. This will require the person to recruit, motivate, train, equip and support a large number of volunteers/Faith Guides, with whom they work in partnership as well as leading by example, through the modelling of excellent mission delivery to children and young people consistent with Scripture Union’s mission. This role will the cover Hampshire, Surrey and Sussex areas.

The successful candidate will:

· Identify, recruit and support Faith Guides, volunteers and Local Mission Partners (LMPs) through a range of methods, including electronic, phone and face to face.

· Provide relevant coaching and/or mentoring, equipping and resourcing for Faith Guides, volunteers and LMPs.

· Lead local mission activity within Scripture Union’s mission framework, establishing a clear hand-over process and timetable to local church partners.

· Pioneer new approaches/ideas in line with SU’s strategy that have the potential to be replicated elsewhere and lead to a greater scale and depth of mission activity.

· Support, by promotion or direct involvement,  SU’s wider programme of holidays and missions across England and Wales and, if appropriate, internationally.

· Undertake specific fundraising activities and approaches in line with SU’s fundraising approach.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview.

For more details, please download the job profile below.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.

* This role is based in the following locations Greater London or Hampshire, Surrey & West Sussex. This role offers the opportunity for hybrid working in line with our policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.

Closing date: Midday on 16th July 2024

Interview date: 22nd July 2024

Interview location: London (Location TBC)

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

We are looking for an empathetic self-starter to become our new Legacy Manager. This is a varied role, where you will be working with the Head of Individual Giving & Legacies to plan and manage the full breadth of a small legacy programme, which has huge ambition for growth.

You will be managing our legacy marketing programme; maximising the opportunities available to encourage supporters, and potential supporters to leave a gift in their Will, so that we can help more young people in the future. This currently includes a series of in-person legacy events at our centres as well as developing and delivering training to colleagues, so they are confident in promoting legacy giving to supporters they work with.

You will be the internal lead for legacy administration, working alongside our in-house legal team and our external legacy administration agency, to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to The Trust. You will be working with supporters to answer their questions about legacy giving, and working with the next of kin to ensure that their loved one’s legacy is cherished.

If you are supporter-focused, experienced in legacy fundraising or supporter stewardship, and someone who is empathetic and sensitive then this is the role for you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Legacy Manager? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Legacy Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

University of Oxford Development and Alumni Engagement

CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)

Location: Oxford – hybrid working may be an option

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

• User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
• Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
• Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

• Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
• Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
• Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
• Interpersonal Skills: Excellent interpersonal and customer service skills.
• Technical Proficiency:
  • Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
  • Proficient in learning management systems (LMS) and various e-learning platforms.
  • Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
• Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
• Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• days annual leave
• Membership to CASE
• Training and Development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 4 July 2024 can be considered.

Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Main purpose of the post: 

• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.

• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed

• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.

• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.

Key Responsibilities: 

• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour. 

• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.

• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.

• To support the established GYM youth clubs in different locations and develop new as needed.

• To take part in the GYM outreach service, including driving the youth bus as needed.

• To take part in the StepTogether service.

• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme

• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required. 

• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required

• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach) 

• To assist in fundraising initiatives.

• Any other duties as determined by GYM management from time to time. 

Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)

We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

Hours: 37.5 hours per week (including some evening and weekend work)

Salary: £29,765 + £3,000 non-pensionable South East Weighting Allowance, plus pension (8% employer contributions) and relocation package

Contract Term: Permanent subject to satisfactory references, an enhanced Disclosure and Barring Service Check and a 6-month probationary period

Rock UK is a Christian charity that is passionate about transforming young lives by bringing adventure into outdoor learning. Every year over 60,000 young people from schools, churches and other youth groups visit one of Rock UK’s four activity centres spread throughout the UK.

Are you passionate about helping children build confidence through the experience of outdoor adventure? Would you like to work in 58 acres of beautiful enclosed woodland close to both London and the South Coast?

We have an exciting opportunity for an Outdoor Education Manager to lead, motivate and develop a team of high quality instructors and trainees and develop the educational standards of our activity provision whilst ensuring industry best-practice and excellence in activity training and delivery. As a key member of the Centre Leadership Team, you will be able to clearly communicate our Christian ethos, objectives, mission and vision to staff and guests.

You will need to have experience of leadership in the outdoors and motivating a staff team as well as strong interpersonal, organisational and communication skills.  Some outdoor leadership qualifications would be desirable and the successful candidate will be committed to achieving specified outdoor National Governing Body qualifications within a 4 year period with Rock UK’s support.

If this challenging and exciting role appeals to you, and you have the skills and experience to match, then we would love to hear from you!

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.

We are unable to consider applications from anyone who does not have the right to work in the UK. 

Job Title: Services Co-ordinator

Reports to: Head of Services

Location: Hybrid (some UK travel)

Hours: 34 per week (consideration will be given to flexible working i.e. 4 days etc.)

Duration: Permanent

Salary: £28,000 - £33,000 depending on experience

Purpose of the role

To support the development and delivery of Lifelites services by co-ordinating the installation of new packages of technology, training and partner engagement.

To support the delivery of Lifelites’ ambitious expansion strategy as part of our 25th anniversary celebrations in 2025 and beyond.

About you

You are a dedicated, organised individual with experience of juggling multiple priorities and varied responsibilities. You are a people person, able to communicate effectively with a range of stakeholders and will be passionate about planning and detail. You will have experience from previous roles and looking to make a difference in the charity sector.

About Lifelites

Lifelites passionately believes that all children with life-limiting conditions and complex disabilities should enjoy a childhood filled with special moments of fun, happiness, and meaningful connections.

By harnessing innovative sensory and assistive technology, we empower children to play, learn, communicate, interact with the world, and create lasting memories with their families.

For nearly 25 years, we have provided cutting-edge technology, training, and ongoing technical support free of charge to children’s hospices in Britain and Ireland, impacting over 12,500 children and their families annually.

Despite advances in clinical care, many children we support are unlikely to recover and may live short, complicated lives. However, our mission is simple and crucial: to help these children live as well as possible, for as long as possible, even into their last days.

Our key aims are to improve health and wellbeing outcomes for the children and families we support by increasing independence, reducing isolation, and improving communication, emotional wellbeing, and family relationships.

Main duties and responsibilities

 Technology provision

- To co-ordinate the application and consultation process for children’s palliative care services invited to apply for new packages of technology.

- To create documentation annually to capture all equipment requests, costings and associated partnership agreements.

- To co-ordinate technology installation schedules and liaise with Lifelites Champions to ensure efficient project delivery.

- To produce handouts and user guides for installation and ongoing training sessions aligned to Lifelites technology installation schedule.

- To attend and support the delivery of events, installations and Lifelites functions and represent Lifelites within children’s palliative care settings and forums.

- To provide administrative support for new technology pilots and other innovation activity.

- To support the development of Lifelites 25th anniversary activities, which are currently in development.

Learning and development

- To respond to training requests and co-ordinate installation and ongoing face-to-face training by liaising with Lifelites Champions, Lifelites Trainer and Head of Services to book dates and prepare training itineraries.

- To co-ordinate Lifelites Super User events including venue bookings, scheduling and training providers.

- To capture and monitor training feedback and prepare briefings for Head of Services and Trainer.

- To support the development and implementation of Lifelites e-learning platform, including course modules, interactive learning and activity ideas.

Partner engagement

- To support ongoing quality improvement by delivering regular account calls, responding to queries and maintaining up to date contact information for Lifelites Champions and other key stakeholders.

- To co-ordinate monitoring activity with partners including training feedback, annual surveys and case studies.

- To liaise with the Communications & Marketing Officer to create and publish information relating to services for newsletters and social media.

General

- To comply with Lifelites policies and procedures at all times.

- To contribute to and embody Lifelites’ values and workplace culture.

- To administer the departmental folders on the shared drive.

- To Provide support and complete minutes in quarterly committee meetings

- To perform any other duties as required.

Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)

Hours : Full time (9-5 / mon-fri)

Salary : £26,000

Contract Term : Permanent (subject to 6 month probationary period)

Start Date : ASAP

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our Rotherham team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Main Roles & Responsibities

• Deliver quality on-site youth work to help all our young people overcome multiple complex educational barriers.
• Help create and maintain a safe environment for our young people, where they feel confident approaching any staff member if they have a worry or problem.
• Carry out learner pick-ups and drop-offs when required, ensuring that the necessary business cover has been added to car insurance and that tax and MOT are in place and maintained
• Responsible for the planning and delivery of Maths Functional Skills lessons in line with the NCFE curriculum
• Delivering high quality lessons that include differentiation and extension tasks
• Working with students from Pre-Entry to Level 2 and GCSE if required
• To plan and provide one to one support and sessions with students when required
• Responsible for comprehensive marking and written and verbal feedback for students
• To develop high quality teaching materials and schemes of learning that keep students engaged
• To manage support staff effectively, involving them where appropriate with the planning and management of pupil’s learning
• To complete all associated organisation/administrative work, preparation and marking including exam entries
• To place, prepare, develop and evaluate courses and course materials, and where appropriate, supervise course provision

Who will I be changing the lives of?

All of our learners have some level of additional need and as a result all have an Educational, Health and Care Plan (EHCP).  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

We currently have projects in Rotherham, Barnsley, London and The Midlands.

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

What to expect from the recruitment process –

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 10th July 2024 with interviews being held the following week. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website.

Please Note: This position is subject to a 6 month probationary period.

Please note that we are committed to safeguarding and promoting the welfare of our pupils and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service).