Trainer jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
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Full-time.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Warehouse Operations Manager (Donations)
Dual site - Donation Centre in Harrogate and Warehouse in Knaresborough, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Warehouse Operations Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Deputy Warehouse Operations Manager (Donations) you will be responsible for stock control and stock movement between our Donation Centre and Warehouse and organising deliveries for van drivers to take stock to our shops. This should all be done in accordance with all health and safety regulations. The sorting of donations quickly and efficiently is a fundamental part of this role, and it is expected that a significant proportion of working time will be spent doing this.
Reporting to the Warehouse Operations Manager (Donations) you will support the management of the volunteer team; the organisation of the weekly logistics, communication to the retail teams regarding their deliveries, and ensuring that any requests for specific stock or returns are well managed.
Specifically, you will:
- Lead the team of employees and volunteers to quickly and efficiently sort donated stock.
- Be responsible for ensuring that donated stock is stored appropriately and safely.
- Identify if any specific donated stock suits the profile/demographics of specific shops in the retail network and ensure that those items are ringfenced and delivered in a timely manner to maximise income for the charity.
- Support the Warehouse Operations Manager (Donations) in managing the daily running of the Donation Centre and warehouse, maintaining policies and procedures.
- Be responsible for planning and administering the weekly logistics, to ensure stock is collected and delivered to the network of shops, and to plan for collections from donors’ homes.
- Support the management of the volunteer rota on a weekly basis to ensure that both the Donation Centre and warehouse are fully operational during opening hours, and minimise lone working.
- Support the management of Donation Centre and warehouse volunteers: This will include recruiting, inducting, managing, motivating, and training to ensure a positive working environment.
- Play an active role as the Duty Manager for the building that you are in, in line with the expectations and requirements of the Business Continuity Plan, and run the site in line with brand standards, and the applicable charity policies and procedures.
About You
To be considered for this role, you will need:
- To be trained as a First Aider and Fire Marshal.
- To be ideally educated to GCSE level or equivalent.
- To have experience of managing people and volunteers including recruitment and development.
- To have previous experience in a warehouse or distribution role, ideally within a retail or charity environment.
- To have commercial awareness to help build and drive sales coupled with the determination and motivation to help build and drive our retail distribution network.
- To have knowledge and experience of effective stock rotation and management.
- To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
- To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.
- To be able to react to quickly changing dynamics and flexibility.
- To have excellent communication and interpersonal skills. Strong leadership skills with the ability to coach, develop and nurture talent.
- To be able to work on-site in our Yorkshire Cancer Research Centre, Hornbeam Park, Harrogate and Manse Lane, Knaresborough.
- A willingness and ability to travel across the Yorkshire region as required.
- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
- A check on your employment history, by seeking 2 references
- A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
- A DBS check at an enhanced with childrens’ barred list level due to the requirement to supervise and train Donation Centre volunteers between the ages of 14 – 18 years old.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 09 May 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Oxfordshire
- Annual Salary: £38,755
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Supporting people to live great lives.
Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities across locations in Oxfordshire, helping them to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need to demonstrate in my application?
- Previous experience managing support for people with learning disabilities and complex needs.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements.
- You will be able to undertake CQC registration if required.
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
About the role
Whilst the House Project approach sets out a clear pathway for young people to move into a house that becomes their home, being in the House Project is so much more than an offer of accommodation.
Staff working in the projects are trained in relational and trauma informed approaches. They use a psychologically informed practice framework to work with young people in both groupwork and individual settings and this work is supported by social pedagogical approaches. Working with young people in a groupwork setting and offering individual direct support enables the development of relationships and shared experiences which allows young people to be involved in the running of their LHP and central to the decisions that are made about them.
NHP provides a framework and not a model and whilst LHPs must keep to the fidelity of the approach, local environments and the young people themselves will determine how projects proceed. This is where you will come in as a practice lead. With knowledge of child development, attachment styles, trauma informed care, the care system and the House Project approach you will support staff in LHPs to work in ways to develop practice that puts young people at the heart of the decision-making process and supports the local ‘system’ to improve how young people leave care.
As a Practice Lead you will have responsibility for a number of LHPs and will:
- Ensure that LHPs have young people at the heart of the decision-making process and that practice is evidence based and trauma informed
- Ensure that LHPs adhere to the fidelity of the approach whilst flexing to accommodate local arrangements
- Manage risk and deal with trauma at an individual, organisational and systemic level, turning these challenges into opportunities for change with improved outcomes for the young people.
- Work with the Care Leavers National Movement as well as the core team to ensure that young people continue to drive their own LHP and develop practice at both a local and national level
This is a rare and exciting opportunity for someone with a commitment to making a difference to the lives of young people through imaginative new models of social care and therapy and the scaling of the approach to make a difference to policy, practice and outcomes for young people at a national level.
You will have primary responsibility for supporting LHPs in The North.
For detailed information see full Job Description and Person Specification attached.
You will be responsible to the Deputy Director NHP and will deputise for them when required.
You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel to LHP and attend meetings across the country on a regular basis.
Benefits include:
- 31 days annual leave plus bank holidays
- 10% pension contribution
- Salary sacrifice options
- Hybrid working
- Professional development opportunities
Safeguarding Statement: NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
Recruitment Agencies: We do not accept unsolicited CVs from agencies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
Find out more:
If you’re excited by the opportunity to build something transformative, we’d love to hear from you -
You are invited to join the online briefing on Friday 16 May 2025 2pm
Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/JES0vut8RUW5NlM9Tfbi4w
After registering, you will receive a confirmation email containing information about joining the meeting.
How to Apply
- Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 23 May 2025. Apply Now.
We welcome applications from all backgrounds. If you require adjustments during the process, let us know.
Interviews are due to take place on Friday 6 June.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting opportunity to lead our Children and Young People Area. Managing a dynamic team, you will be responsible for implementing and progressing the area’s overarching strategy, ensuring that children and young people in our community have access to a range of exciting and evolving opportunities that support their development, creativity, social integration and wellbeing.
You will also be joining the Senior Management Team at a fast-growing organisation in London’s charity sector, where you will play an important role in supporting the development and implementation of organisation-wide processes.
To succeed in this role, you will be an experienced project manager and line manager, with proven experience in successfully overseeing several projects at once, working to a range of Key Performance Indicators (KPIs) and reporting impact in a clear and compelling way.
You will also bring an ability to support and motivate team members to work to their full potential. You will be able to nurture existing partnerships while developing new strategic connections that contribute to the success of your area’s work and the organisation. You will have an excellent understanding of the needs of Latin Americans living in the UK and a genuine passion for progressing the rights and welfare of migrants and refugees
As the CYP Programme Manager, you will also act as our Designated Safeguarding Lead. Working alongside our Designated Safeguarding Officer and Deputy Designated Safeguarding Lead, you will ensure that appropriate arrangements are in place to keep children, young people and at-risk adults safe at IRMO and across all the work that we do.
Key duties & responsibilities
Area Management
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To lead the delivery of the CYP area strategy, ensuring that we provide high-quality services that respond to the changing needs of our community.
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To ensure all required activities in each project’s phase are accurately undertaken.
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To ensure that all grant and contract requirements are met, including meeting all established KPIs and delivering services on time and within budget.
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To produce high-quality monitoring, evaluation and impact reports for funders, partners and IRMO’s Director and Management Committee.
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To effectively manage existing partnerships while developing new relationships with relevant stakeholders to achieve the best outcomes for the area.
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To ensure the delivery of effective, efficient and high-quality services for our community.
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To lead, inspire and manage the CYP team in accordance with IRMO’s policies and procedures, supporting team members to work to their full potential.
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To stay up-to-date with policy development and other external events that may impact IRMO’s services, seeking out opportunities to develop and enhance our services and projects where possible.
Monitoring and Evaluation
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To establish and maintain effective data collection and monitoring mechanisms to track the area’s progress.
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Ensuring effective communication mechanisms are in place to listen and respond to the views of our beneficiaries, concerning both the quality and impact of the services we are providing.
Communication
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To ensure that all IRMO services and activities, in the CYP area and beyond, are promoted to our target audiences.
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To ensure that the outcomes and impact of the CYP services and projects are effectively communicated to external stakeholders.
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To nurture existing relationships with partners and other stakeholders to grow our organisation’s profile.
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To represent IRMO in relevant networks and forums as required.
Safeguarding
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To carry out and oversee reviews and updates of safeguarding policy, procedures, flowcharts, guidelines and resources.
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To assess safeguarding cases and act on appropriate courses of action.
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To organise and run regular staff safeguarding training sessions.
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To attend regular safeguarding training.
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To produce regular safeguarding reports for the Director and the Management Committee.
Other
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To support the development of fundraising applications.
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To apply knowledge and experience in project management to contribute to wider discussions on our services and projects aimed at improving internal workflows and delivery models.
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To attend regular supervision and team meetings as required.
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To undertake any other work, consistent with the purpose of the position, as directed by your line manager.
Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.
Person specification
E = Essential - D = Desirable
Experience
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At least three years of experience managing programmes or projects (E)
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Experience in families and youth services (D)
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Experience in the charity sector (D)
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Experience in delivering against targets (E)
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Experience in line managing people in a variety of roles with a proven ability to support staff to work to their full potential (E)
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Experience in liaising with partner organisations and other stakeholders (E)
Knowledge, Skills and Abilities
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Excellent written and verbal communication skills in English (E)
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Good written and verbal communication skills in Spanish and/or Portuguese (E)
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Excellent interpersonal skills with an ability to build rapport, inspire self-confidence and draw out people’s strengths (E)
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Able to design, implement and oversee a range of children and young people initiatives (E)
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Able to design and implement effective systems to monitor and evaluate projects and services (E)
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Excellent organisational skills, attention to detail and ability to manage own time (E)
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Able to think strategically and problem solve with a creative mindset (E)
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Excellent IT skills, including proficiency in Google Workspace applications, Microsoft applications and databases (E)
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Advanced understanding of safeguarding (D) or willingness to undertake training (E)
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Qualification in Childcare, Play or Youth Work (D)
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Qualification in Information, Advice and Guidance (D)
Personal Attributes and Other Requirements
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Resourceful and flexible (E)
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Collaborative approach to work (E)
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Excellent understanding of the issues faced by the Latin American community in the UK (E)
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A commitment to upholding IRMO's values and policies (E)
We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Action in rural Sussex is seeking a customer-focused, friendly Adviser to join our expanding community buildings team.
Community halls form a vital part of thriving communities, especially in rural areas, providing inclusive, accessible local spaces for a wide range of wellbeing, educational, and recreational activities. They contribute to community health and wellbeing, help overcome isolation, reduce car travel and impact on the environment, and strengthen community cohesion.
Our community buildings team works with community spaces across Sussex, particularly charitable village halls, providing managers and trustees with specialist advice and information via our information portal, online discussion forum, newsletters, training and networking events, and bespoke individual support.
We would welcome applications from individuals who have experience and knowledge of running community buildings, as well as the ability to put together lively, readable newsletters, web and social media content to keep halls up to date with current developments.
If you share our vision of active, thriving communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.
The client requests no contact from agencies or media sales.
Finance Manager
LOCATION: Manchester office:Hybrid working available
ACCOUNTABLE TO: Chief Executive Officer
Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation.
This is a great opportunity for to make a positive impact during an exciting period of growth.
About Us: Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer. You will be joining our team at an exciting time of growth. For more information visit our website.
About You
This is a new role, and the ideal candidate will be a part- or fully qualified accountant or qualified by experience, highly organised, have strong people skills, is a team player with an ability to look at the macro and micro pictures simultaneously.
About the role
Job Description Overall job purpose:
· Manage all finance systems and processes including payroll, pensions, and insurance.
· Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team
- Financial Records Maintenance
- Monthly Reporting and Budgeting
- Financial administration, banking and payments:
- Year-End Reporting
- Governance and strategic finance
- Staff Management
You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.
We offer
· Flexible working (subject to the needs of the organisation)
· 25 days annual leave (pro-rata) exclusive of bank holidays
· Birthday leave (after 12 months of continuous service)
· Pension scheme (3% match contribution)
· Training and development opportunities
· Free car parking
Work Related Circumstances:
· Work in accordance with all CSUK policies, procedures, and guidelines
· Work in accordance with all relevant legislation such as health and safety in the work place, equality legislation
· Undergo supervision with the Chief Executive Officer
· Through supervision, to identify training needs and take development opportunities offered through the organisation
· To work flexibly, there may be evening and weekend meetings for which time off in Lieu will be given
· You must have the right to live and work in the UK
· Post is subject to a DBS Check
· There will be some travel for occasional for external meetings and visits to other CSUK project delivery sites.
The above duties are not intended to be an exhaustive list, but an indication of the requirements of the post. The duties within this may be varied from time to time to reflect the changing needs of the organisation and its services.
To apply please email your CV and covering letter quoting ‘Finance Manager’ in the subject line or post to Can-Survive UK, 123 Moss Lane East, Manchester, M15 5DD, by the deadline stated below. Please note that should you be selected for an interview, at that stage you will be asked to complete our CSUK application as part of our recruitment process
If you have any queries in relation to this role and wish to have an informal discussion, please contact Marcella Turner on 0 7 4 9 6 0 8 9 3 1 0
Deadline for applications: Fri 2nd May 2025
Shortlisted applicants notified on: Tues 6th May 2025
Interviews: Mon 12th May 2025
Start Date: TBC subject to notice period
The client requests no contact from agencies or media sales.
Action Foundation was established in 2005 to assist asylum seekers, refugees and other migrants in Tyne and Wear. We aim to empower refugees, asylum seekers, and other migrants to live independently through a commitment to supporting them to achieve self-sufficiency and integration into the community.
The Language and Learning service has developed and enhanced its support towards better integration to include three streams of support which include employability workshops and advice, digital skills courses alongside non-accredited ESOL classes. We are looking for a full-time project manager to lead our staff and volunteer teams in the delivery of these streams of support.
You will line manage the Project Officer(s) responsible for different aspect of the service work and support them with the delivery of in-person classes and where required any online classes. You will also play an important role at a strategic level in developing partnerships and networks with formal and informal providers of ESOL, employability and digital skills to promote and enhance the service.
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration and language learning. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 23:59 on Monday 5th May 2025
Interviews are planned to be held on the week commencing 12th May 2025 at Action Foundation Newcastle, (subject to change)
Essential Information
Hours: 35 hours per week (Full Time)
Location: Based at Newcastle offices. Occasional regional or national travel for training or networking when necessary.
Salary: £31,483- £36,581 plus 6% pension contribution
Contract: 35 hours per week (Full Time)
Annual Leave: 28 days + English Bank Holidays
Application deadline: 5th May 23:59
Interviews to be held: Week commencing 12th May 2025
Please go to Action Foundation website for a link to the Job Description and Application Form. If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the named person in the advert on Action Foundation website.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
HR Officer
We are seeking an experienced and proactive HR Officer to help shape the people strategy, drive recruitment, and support the well-being and development within an incredible charity.
Position: HR Officer
Salary: £31,922 per annum (pro-rata: £25,538 actual)
Location: The Vassall Centre, BS16 2QQ, with some off-site working
Hours: 21 hours per week (flexible working available)
Contract: 12 months fixed term
Benefits: Pension contribution of 5%, 29 days annual leave (pro rata) ,Professional development and career progression
Staff working groups, BenefitHub discounts and perks, Health Cash Plan, Employee Assistance Programme, Discounted gym memberships, Team away days and social events, Free on-site parking, On-site café
About the Role
At the heart of the charity is a commitment to empowering communities, creating opportunities, and transforming lives. As HR Officer, you will play a crucial role in supporting people, ensuring staff and volunteers feel valued, supported, and equipped to carry out their vital work.
This is more than an administrative role; you will shape HR policies, drive recruitment and retention strategies, and promote a positive, inclusive workplace culture where people thrive. You’ll be part of a friendly and passionate team, working together to create lasting social impact.
Key Responsibilities:
• Lead on recruitment and onboarding, ensuring the charity attracts and retains talented individuals.
• Provide expert advice on HR policies, employment law, and best practice.
• Play an active part in HR function improvement projects
• Maintain accurate HR records, using BreatheHR and other systems.
• Support staff well-being through training, development, and engagement initiatives.
• Champion a culture of inclusion, fairness, and continuous learning.
• Work closely with senior leaders to ensure HR aligns with strategic goals.
• Provide HR support for volunteers, helping to build a thriving volunteer community.
About You
As HR Officer you will be an enthusiastic, people-focused HR professional who thrives in a purpose-driven environment. You will bring:
• Generalist HR experience, including recruitment, policies, and employee relations.
• A CIPD Level 5 qualification (or working towards it).
• A strong understanding of UK employment law and HR best practices.
• The ability to engage and advise senior managers with confidence.
• Experience working with HR systems, ideally BreatheHR.
• Excellent organisational and communication skills.
• A passion for creating a positive, inclusive, and high-performing workplace.
• An understanding of the charity or housing sector (desirable but not essential).
About the Organisation
The charity are dedicated to supporting people to live independent, fulfilling lives. Their work spans housing, community support, and well-being services, ensuring that everyone, regardless of their background, has the opportunity to thrive.
As part of the team, you’ll be making a difference every day, ensuring the workforce is supported, engaged, and inspired to continue delivering life-changing work.
Other roles you may have experience in could include: HR Advisor, People & Culture Officer, HR Business Partner, Talent & Recruitment Officer, HR Coordinator, HR Manager, HR Administrator.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Officer
We are looking for a Programme Officer to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to improve healthcare globally.
Position: Programme Officer
Location: Hybrid working to include days in the office on Cambridge Biomedical Campus
Salary: £28,000 – 31,000 per annum FTE (depending on skills and experience)
Hours: Full time 37.5 hours per week
Contract: Permanent
Closing date: Sunday 27th April 2025 - however they reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the role:
This is an exciting and busy role with broad responsibilities across the programme and includes project management and administration.
You will play a key role in supporting the successful delivery of an extensive portfolio of activities to strengthen health systems and improve the quality of health care globally, working closely with their members (NHS staff volunteers) and partners.
Some of your key responsibilities will be to:
- Provide management, finance and administrative support for the health partnerships including support for virtual and remote training and mentorship activities.
- Provide comprehensive management and stewardship of CGHP members. Ensure members’ data is stored safely and securely on the CRM database.
- Provide support to grant management, especially expenditure tracking and donor reporting.
- Support Gender Equality and Social Inclusion activities .
- Work with the Director and Fundraising Lead to develop and write funding proposals.
- Work with the Communications Lead to develop communications materials and publications including social media, to maintain and update website, and to support designing and purchase of branded promotional material.
- Work with the whole team to successfully implement events.
About You:
To be successful in the role of Programme Officer you will need to have project management experience and excellent organisational and administration skills, be someone who is particularly good at interacting with others, and who can prioritise workloads effectively and work flexibly to meet shifting demands.
You will also need to have the following skills and experience:
- Educated to degree level or with equivalent experience.
- Evidenced commitment to and interest in global health work.
- Project management experience, preferably in the international development/health sector.
- Strong verbal and written communication skills, with high attention to detail.
- Experience in office administration
- Independent, resilient, and creative
- Ability to work as part of a small team, and to support others when necessary.
- A ‘can-do’ attitude; solutions-oriented; want to make a difference.
- Enjoyment being busy – this is not a quiet job!
- A sense of humour
The experience of working internationally, in a healthcare charity, or working alongside the NHS would be beneficial for this role.
In return:
This is an amazing charity to work for! Global Health is about improving health and achieving health equity for all people worldwide. They have been strengthening health systems across the world through education, reciprocal learning, and relationship building. The charity uses a health partnership model - working with hospitals, governments and health organisations in Cambridgeshire and East of England region and in global majority (low- and middle- income countries (LMIC) to provide specialist expertise, support shared learning and encourage sustainable change.
You will receive a fantastic benefits package that includes:
- Pension Scheme
- Group Life Assurance @ 4 x Salary
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 (towards Computer Use Glasses)
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan – Medicash
- Employee Assistance Programmes
- 25 days of Annual Leave + Bank Holidays PLUS Your Birthday off - increases by one day each year after 2 years’ (up to 29 days)
- Cycle 2 Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience in could include Programme and Engagement Officer, Programme and Communications Officer, Programme / Project Coordinator, Programme / Project Manager, Policy Officer, Policy Manager, Senior Programme Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Introduction
- Location: Fairlight, East Sussex
- Annual Salary: £38,227
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Affinity Trust helps people live meaningful lives on their own terms.
As a Registered Support Manager, you will play a key role in supporting adults with learning disabilities at our registered care home in Fairlight, East Sussex, to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need?
- Previous experience managing support for people with learning disabilities and complex needs as a registered manager
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements, and be willing to undertake CQC registration as required.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
- You will be a driver with access to you own vehicle.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
Young People Support Worker
We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation based in Bishop Auckland County Durham.
Position: Young People Support Worker
Location: County Durham
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum plus pension and other benefits
Closing Date: Thursday 15th May 2025
About the Role
As Young People Support Worker you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director, you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will be responsible for a caseload of clients as well as shared responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
Key responsibilities include:
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed.
• Act as key worker for a caseload of clients, leading on risk and needs assessments and SMART, outcomes-based support plans.
• Provide personalised, flexible, and creative support, involving clients in decision-making and encouraging participation in activities.
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols.
• Support clients to access Education, Training, Employment, and Volunteering opportunities aligned with their goals and aspirations.
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition.
• Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings.
• Maintain clear, accurate records and participate in team rotas, including evenings and weekends, carrying out additional duties as required.
About You
You will need to have the following skills and experience:
• Experience working with young people or those affected by homelessness.
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Wiltshire College (Lackham, Chippenham, Salisbury, Trowbridge)
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until August 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
- We are looking for individuals who are passionate about our mission and demonstrate the following:
- A strong commitment to tackling educational inequality and supporting disadvantaged students.
- Ability to thrive in a fast-paced, dynamic environment.
- Excellent attention to detail and high standards for student success.
- Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
- Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
- Strong organisational skills, time management, and ability to work independently.
- IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 22nd May followed by First-round interviews on 3rd June. If required second round interviews will be held on 10th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
Night Support Worker – Young People
This is an exciting opportunity for a Night Support Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham.
Position: Night Young People Support Worker
Location: County Durham
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 15th May 2025
About the Role
As a Night Support Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation.
The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives.
Key Responsibilities:
• Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all.
• Lead on risk and needs assessments and create SMART support plans tailored to individual clients.
• Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities.
• Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols.
• Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations.
• Promote client voice and participation through initiatives like residents' meetings.
• Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment.
• Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required.
About You
We are looking for someone who:
• Experience working with young people or those affected by homelessness.
• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
• Ability to work collaboratively and maintain clear professional boundaries in a team setting.
• Reflective and committed to continuous personal and professional development.
• Alignment with the values and ethos the charity.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation