Time And Talents Jobs

Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup. 

Role and responsibilities

• Greet Customers in a warm, friendly and welcoming manner
• Always maintain excellent customer relations with clear communication
• Brew excellent coffee and beverages including ‘latte art’
• Prepare orders to customers specifications
• Maintain excellent level of hygiene in food preparation and service areas
• Ensure high level of personal hygiene and appearance (including the wearing of protective clothing at all times)
• Comply with Health and Safety regulations
• To follow the SCT x Paper and Cups policies and procedures
• Follow cash handling procedures, policies, use of the cash register and ability to ‘cash up’ at the end of your shift as and when required
• Perform cleaning tasks per the rota
• Report any machine faults to the manager
• Ensure all comments and complaints are raised to the Manager
• Carry out other duties as may reasonably required
• In consultation with the Shop Manager, sell donated stock and receive donations, storing appropriately for processing
• Maintain stock levels of donated goods ensuring a quality retail offer in the shop
• To be willing to cover at other shops when, and if, necessary

Additional benefits:

• BUPA Employee Assistance Programme 
• BUPA Wellbeing plan
• Cycle to work scheme
• Season ticket loan
• 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent)
• Contributory Pension Scheme with employer contributions of 5% 
• Training and development opportunities

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary:   £26,000 - £32,000

Location:            Hammersmith

Contract: Fixed Term Contract – until 31st March 2026

Hours p/w           35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

• Closing Date for Applications: 16th November 2024 @23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email  the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!

Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

Available positions:

Full time Support Worker (35 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £25,985
Holidays: 28 days per Annum 

Part time Support Worker 
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £25,985 pro-rata
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)

Location: Lewisham, Southwark, Greenwich or Sutton

Salary:  £13.15 per hour.

Holidays: Based on hours accrued

Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
 

Do you want to work with a leading advocacy, voice and rights organisation that helps people to be heard when it matters most?

Are you creative, with a knack for design and attention to detail?

Are you passionate about making a difference in the lives of those who need support?

If so, we’d love for you to join us at VoiceAbility.

About the role

We're looking for a motivated Marketing Executive to join our team. 

You will be providing creative and administrative support of our marketing communications as well as co-ordinating our marketing activity.

If you are passionate about raising awareness of our values and the empowerment of individuals to make their voices heard when it matters most, then this role is for you.

This position is a full-time, 35 hours a week, 6-month fixed term contract with a starting salary between £22,500 - £29,500 per annum pro-rata depending on skills and experience. We are open to a conversation about flexible working or job sharing.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We influence policy and practice to make sure that people’s voices are heard and we have ambitious plans to continue to grow our influence.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. 

How will you make a difference?

You will support the creation of and dissemination of marketing collateral to increase awareness of VoiceAbility and the services offered

You will coordinate the creation and production of agreed marketing collateral to budget and schedule.

About you

You’re an organised and detail-oriented professional with a talent for managing multiple tasks and priorities. Your strong time management and problem-solving abilities enable you to make decisions confidently within your scope of responsibilities.

You are self-motivated and eager to grow, always seeking opportunities to improve your skills and adopt best practices. Collaboration is key for you, and you excel at building relationships and communicating effectively with both colleagues and external stakeholders.

Benefits:  

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted gym membership; Employee Assistance programme.
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development.

Professional Development

You will have plenty of opportunities to enhance your professional abilities through in-house opportunities for training and through personal development conversations with your line manager where you can explore career development together.

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

Important Dates:

Closing date for applications: midnight on Sunday 17 November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

We look forward to hearing from you.

VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.   

Hours:           40 hours per week, five days over a flexible seven-day rota  

Location:      Shop from Brick Lane, 78 Quaker St, E1 6SW 

About the role  

Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.   

At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.   

We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.   

 We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.  

This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.    

About you  

In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 3 November 2024 (at 23:59)  

Interviews will be held W/C 11 November 2024 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Communications Project Manager

Contract:  6 Months Fixed Term Contract, Full Time, 35 hours per week

Salary: £48,314 - £50,729 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in Communications and Project Manager to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Communications Project Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role sits in the Communications department, which is part of WaterAid’s Communications and Fundraising Directorate. The Communications department is critical in building the brand and profile of WaterAid in support of delivering the Global Strategy, with a specific focus on the growth of our fundraising, advocacy, and campaigning goals. 

The department is a collective of 5 distinct teams: Brand & Strategic Comms, Creative Content, Digital & Content Experience, Media & Talent and Communications Planning. Within each discipline is a highly skilled and diverse team of industry leading specialists and experts, who come together to drive a strategic approach to communications to deliver on the organisations mission. 

About the Role:
AThe Communications Project Manager is responsible for leading the project management and the delivery to 2 discreet pieces of work at WaterAid UK. The first, a major global marketing campaign, and the second, a piece of sector leading research. 

The role will work across teams and departments to coordinate, steward, and facilitate the success of the projects through active stakeholder and task management, project transparency and supporting collaboration. They will ensure alignment with the set strategic goals of each project, drive key milestones and co-ordinate cross functional delivery teams.

This role is for an experienced project manager who is skilled in navigating complex environments, is a highly skilled communicator, and holds an understanding of communications as a marketing discipline.

You’ll also: 
Facilitating Decision Making and Delivery Progress

• Chair and coordinate delivery groups and be accountable for delivery of the project on time, on budget and to a high standard of work.
• Ensure key milestones are completed to appropriate timelines.
• Responsible for the delivery of key drivers of progress such as briefs into specialist teams including analytics, market insight, creative content.
• Support the delivery teams to make decisions and commit to actions. Resolve project challenges quickly by analysing issues, surfacing progress options, and implementing solutions to keep the project moving forward.
• Support representatives within delivery teams to take ownership of their remits and actions – helping unblock challenges, holding them accountable to actions and managing up to steering teams.

Managing Stakeholders

• Work across teams and departments to understand stakeholder needs and support and influence stakeholders to understand each other’s needs.
• Make sure stakeholders are kept up to date and brought into conversations as appropriate for their remit.

Ensure Project Retrospective

• Track project outcomes against defined Key Performance Indicators (KPIs) and objectives.
• Schedule and host project evaluation meeting.
• Write up final project evaluation, including evaluation of project management processes and learning for future.

Project Documentation and Administration 

• Define and deliver key documentation of the project including decision making accountabilities, transparent timelines and milestones, assigned responsibilities, communications plans, defined outcomes etc.
• Track and raise dependencies with the delivery team – ensure progress is happening in a logical and feasible order.
• Develop (through collaboration within the delivery groups) project KPIs to meet set Objectives and Key Results (OKRs) or defines outcomes.

Budget Control

• Manage and track project budget, control expenditure and optimise resource allocation.

About You:

• Experience in leading complex projects with large numbers of senior stakeholders.
• Experience in establishing lines of delivery process where complex interdependencies exist.
• Flexible and responsive. Able to adapt to changing environments and priorities as situations develop. Able to support delivery teams to navigate these environments while maintaining progress and quality of output.
• Extremely organised and attention to detail, with a meticulous focus on project details to ensure quality and accuracy in all deliverables.
• Strong verbal and written communication skills, with the ability to engage, influence and update multiple teams, both in the UK and overseas, and key stakeholders effectively.
• Time Management: Ability to manage and prioritise tasks to meet deadlines and keep projects on schedule
• Risk Management: Proficiency in identifying, analysing, and mitigating project risks.
• Negotiation. Able to manage negotiation between multiple stakeholders, ensuring all are heard while still progressing action and maintaining positive working relationships
• Experience in managing budgets for complex projects.

Although not essential, we also prefer you to have:

• Project Management qualifications.
• Experience working in the delivery or strategy of a communications or marketing function.
• Experience working at or with INGOs, including cross-border working.
• Proven experience in using project management technology or ability to quickly pick up such tools.

Closing date: Applications will close at 23:59 on 13th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Children's Rights Advocacy Worker

Barnardo's: Your Rights, Your Voice is an umbrella service that manages a portfolio of Children's Rights and Advocacy contracts. 

Barnardo's is commissioned locally to provide a visiting Children's Rights and Advocacy Service to children and young people being held at Barton Moss SCC.  In addition, Barnardo's is commissioned by the MoJ to provide a service to the wider secure estate: all Secure Training Centres (STC's) and Young Offender Institutions (YOI's) across England and Wales.

Our service objective is to provide knowledge on Children's Rights, independent advice, support and advocacy services to children and young people in accordance with the aims and objectives of Barnardo's: Your Rights, Your Voice (Secure Estate), the Children Act (1989, 2004), United Nations Convention on the Rights of the Child and the National Advocacy Standards (DOH, 2002).

In addition, to work as part of a team to deliver an effective and efficient service which empowers children and young people detained within a secure setting to have a voice, access available services and entitlements.  Also to ensure their rights are being met in relation to issues relating to their welfare, care and treatment.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2025.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.

Over the past eight years XLP has run a nationally recognised mentoring programme which runs in nine London boroughs. These mentoring projects target at risk young people between 11 – 18 who are on the verge of exclusion or excluded from school, at risk of involvement or already involved in crime, and isolated from their communities. The aim is to support these young people and help them see alternatives to what can sometimes seem a hopeless situation.​

We’re looking for a Mentoring Manager to join the team to recruit, train, monitor and supervise mentors sourced from the local community in North London. These mentors commit to providing 1-2 hours face to face per week for a minimum of 12 months with their allocated mentee.​

This is a hybrid role with approx. 50% of your time being face-to-face. Mondays are based in our central London office.

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We believe in a world where no child ever has to live on the streets.

Looking for  a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same? If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work. 

We are looking for a Regional Manager (based in the Glasgow area) to come and join our UK Programme Team.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work across Yorkshire as well as supporting our wider UK programme.  The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around stations to combine efforts and resources to keep people safe.

Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.

This Glasgow based role will combine a blend of working from home with being out meeting members of the community across Glasgow and the Northwest of England - especially in and around some of the busiest stations.  

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

·Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.

·Pension. We offer a pension contribution of 6% of annual salary.

·Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.

·A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.

·Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

HOW TO APPLY...

A full person specification can be found in the job pack on our website.

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

Closing date: 9am Monday 4th November.

Candidates will be assessed on application and may be contacted before the closing date.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

THANK YOU

We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.

Educating 1 in 41 young people in London, we now have 52 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.

The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London. 

Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more. 

You will play an important role in ensuring the smooth-running of all aspects of academy governance administration as part of the Governor Services team to enable the team to offer high-quality central service to 50+ academies. The team provides advice, guidance and training support to Principals, Clerks and other members of staff in a range of areas, including governance, admissions, exclusions and complaints.

Reporting to the Head of Governance, areas of responsibility will include supporting Governor Services administration and providing Clerking services to nominated Federation academies.

We would like to hear from you if you have:

• Qualifications to ‘A’ Level or above.
• NGA Development for Clerks programme (desirable but not essential)
• Robust experience in a busy administrative role
• Experience within a clerking or governance role (desirable)
• A keen interest in governance
• The ability to be proactive, use initiative and take ownership for all aspects of the role
• Exhibit high standards of ethical conduct at all times, with a clear understanding of the impact on others
• The ability to adapt to changing situations
• The ability to anticipate and identify the needs of internal and external customers in a friendly, prompt and professional manner, delivering high quality service at all times

For a full job description and person specification, please download the Job Pack.

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.

Learn more about on our website.

Position: Chief Operating Officer
Reports to: Chief Executive Officer
Hours: 35 hours per week (full-time) 
Contract: Permanent 
Location: London with hybrid working – flexible and home working policy   

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital. 

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met. 

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes. 

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth. 

Experience, Knowledge, and Skills 

• Proven experience as a senior leader in ideally a non-profit or public sector organisation

• Strong and extensive operations management experience, financial leadership and programme delivery 

• Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable 

• Demonstrated success in strategic planning, organisational development and stakeholder engagement 

• Excellent leadership and team management skills, with the ability to inspire and motivate staff 

• Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience 

• Experience of working with a Charity Board of Trustees 

• Proven ability to develop a long term financial strategy and plans 

• Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives 

• A commitment to the charity's mission and values 

• Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand 

• Ability to think strategically, anticipating future trends and developing plans accordingly 

• Encourage innovation and seek to understand best practice from both inside and outside the sector 

• Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential 

• ACCA/CIMA/ACA or an equivalent finance qualification is desirable 

First interviews: Monday 2 December – face to face at our offices in London Bridge

Second interviews: Thursday 5 December – remote

Ambitious Impact (AIM) is a growing nonprofit organisation running training and incubation programs aimed at establishing and supporting a flourishing high-impact, effectiveness-focused philanthropic ecosystem, with a lively community office in East London.

We are looking for a talented Communication and Marketing Manager to join our Recruitment team to increase the quality of AIM’s communication, and our identification of exceptional talent to join our high-impact training programs. In this role, you will create, execute, and evaluate multi-channel marketing and communications strategies and continuously evaluate and improve them for the next iteration.

ABOUT THE ROLE

The Recruitment team currently consists of ~three FTE and fulfils the two key functions of attracting and selecting top candidates for our Charity Entrepreneurship incubation program  - as well as possible support for other programs AIM runs or may run. As such, there are two 3-4 month sprints each year that are very execution focused for identifying and then selecting top candidates. The recruitment team also carries out broader communications work for AIM, such as by supporting AIM’s Impactful Grantmaking Program, on outreach for staff roles at AIM, and helping our incubated charities with their initial communications.

As Communication and Marketing Manager, you will chiefly be responsible for the attracting function on the team, presenting AIM’s work in a consistently high fidelity, compelling, and engaging manner. You’ll bring a strong focus on implementation, efficiency, and strategic improvement to help us maximise the value of AIM’s communication efforts.

The role could be more junior or more senior depending on the successful candidate: A more experienced hire will take more of a lead on designing the strategy they will execute, while a more junior hire will focus more on contributing to and learning strategic planning for the tasks they will execute at first.

SPECIFIC RESPONSIBILITIES

(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)

Executing Marketing & Communications Activities - 40%

• Implementing and (co-)designing integrated multi-channel marketing campaigns across digital, traditional, and in-person channels (such as our website, newsletter, LinkedIn, job boards, and conferences)

• Identifying and persuading top talent to apply for our programs through 1:1 engagement - such as through LinkedIn, email, and online calls 

• Soliciting and collating referrals for potential top applicants to our programs, especially from members of our community and affiliated organisations

• Managing communication with candidates before, during, and after the application phase, handling special cases and queries about our processes

• Ensuring target audience-adjusted, brand-consistent messaging and positioning in all our communications materials, adapting to diverse international target audiences and backgrounds where useful

• Ruthlessly prioritising the activities with the highest ROI

• Potentially attending conferences and other professional events to represent AIM, conducting talks, workshops, and 1 on 1 meetings

Evaluation and Systems Improvement - 30%

• Performance tracking and reporting: Set up and improve systems for collecting data on the cost-effectiveness of different communication methods for finding high-quality applicants to our programs

• Use available data to identify areas for increased efficiency and effectiveness in the communication of our work

• Identify and implement opportunities for automation

• Testing potential new communication avenues, such as digital advertising or pitching articles to major publications

Communication Asset Management and Development - 20%

• Manage communications content and assets: Create and improve materials for AIM, such as our websites, newsletter, blog, photos, and video content from our programs

• Write and edit copy across the spectrum of our communications assets

• Take up ad hoc asset-focused tasks for other departments, such as copy editing research reports for the research team, capturing footage of the in-person weeks of our programs, and providing initial design support for new charities we incubate

Planning Marketing & Communications Strategy - 10%

• Co-designing our marketing and communications strategy on the basis of collected data

• Working with our Senior Selection Manager Bret on aligning our marketing efforts with our selection processes and optimising both for successful applications

• Refining our marketing models from initial exposure to application, improving existing steps and identifying new high-potential opportunities

• Market research and analysis: Updating internal models of our target audiences and identify the best ways to reach them

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• Taking more, up to full responsibility for the entire attracting function of the Recruitment team

• Learning more about the selection function of the Recruitment team and splitting the role into combining work on the attraction and selection functions

• Leaning into a less executing-focused and more people management-focused position as Director of Recruitment as we will most likely hire or internally promote someone to this position in mid-2025

ABOUT YOU

This role will likely suit early-stage and mid-level communications/marketing generalists or specialists (0-5 years of experience) and could be tweaked significantly in responsibility to suit a senior communications/marketing specialist. At minimum, you should already be able to execute high-quality work across a range of communications tasks, combining some existing skills with an excitement to grow in new areas and contexts which may be less familiar. You will likely consider yourself as a communications-focused generalist to some degree, able to quickly learn and improve at tasks you have little or no previous experience with.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

The Ideal Candidate is:

• A skilled communicator, both in writing and in-person:

  • Can create powerful, professional, and compelling written content that concisely conveys complex ideas

  • Comes across as confident and persuasive in person when delivering talks at a conference, hosting an online Q&A, or having 1:1 discussions with promising applicants

• Has experience with some (but not necessarily all) of our core communications channels (Wix, Mailchimp, LinkedIn, Google Search Ads; Canva)

• Puts the mission first - being willing to do more menial applicant-driven work during crunch periods of our application cycles

• Has some prior experience with marketing or communications work, bringing practical experience of optimising tools like Google Analytics and Phantombuster, and in executing paid digital advertising campaigns

• Is familiar with and ideally has connections within the evidence-based international development space, farmed animal welfare movement, Effective Altruism movement, and/or other relevant (entrepreneurial, nonprofit, philanthropic) communities

• Is a results-oriented, data-driven decision-maker excited to prioritise ruthlessly and leave less important things undone

• Leans towards quick iteration and testing, being able to learn new skills and processes quickly through doing 

• Is a team player able to both give and receive constructive feedback, while being able to independently progress on important tasks when necessary

Desirable but not necessary:

• Can create compelling digital media through high-quality photography and/or filming

• Experience working in fast-moving and/or startup workplaces

• 1+ years of experience in communications or marketing-focused roles

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Advance Specialist Prison & Probation Advocate

Salary: £27,000-£29,000 pro rata

Location: HMP Bronzefield - Surrey

Hours: 21 hours per week with the possibility to increase to full time hours

Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Specialist Prison & Probation Advocate will support women within the prison setting, provide pre-release support, focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion including ‘through the gate’ support.

This exciting new role will be based in HMP Bronzefield and will support in developing referral pathways for women and work in partnership with different departments and services within the prison as well as those in the community. You will co-design an action plan with women accessing support, enabling you to support them to address their accommodation, finance, debt and benefits and health needs and any risks in relation to the interventions identified, as they prepare for release. The role will involve a combination of casework-based approach with delivery of programmes and courses, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists.

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Specialist Prison & Probation Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 10 November 2024@23:59

Interviews are taking place on: week commencing 18 November 2024

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Secretarial Assistant – Better Futures

Are you experienced in working in a public facing role? Do you want a role where you can make a difference to the lives of children, young people and families?

This is an exciting opportunity for a highly motivated individual to join a well- established Barnardo's Service as a Secretarial Assistant. Many of the children and families we support have faced challenges and adversity in life. In this role you will be the initial contact with other professionals supporting them as well as welcoming the children and families into the service for assessment by our specially trained workforce.

About Better Futures Service

Better Futures Cymru is a specialist service which provides assessments and longer-term therapeutic interventions for children and young people who display problematic or Harmful Sexual Behaviour; and young people who are at risk of or who are abused through Child Sexual Exploitation.

The Service has worked in partnership with 6 local authorities across the South Wales area for the last 20 years and has close working relationships with Social Services and Youth Justice Teams across the partnership.

Our work is informed by current research and guidance and uses a range of therapeutic approaches including the trauma recovery model.

Location: The post will be based in Barnardo's Better Futures Offices, in Pyle, Bridgend.

Job role

You will assist the Service Administrator in the provision of general administrative and secretarial support to the Service Practitioner and Management Teams, whilst also providing ad-hoc administrative support to our Partnership and Regional/National offices.

Your duties will also include:

• Maintaining appropriate, confidential record systems (e.g. children's case files, family files, volunteer files, management, and administrative records).
• Maintaining the Procedure Guide, Staff Directory and Staff Notes as
• Assisting in the production of regular statistics/returns/forms on a range of topics and resources.
• The provision of telephone and reception arrangements which will include welcoming to service users/members of the public and visitors; which may involve applying sensitive listening skills and providing a calm influence, particularly where users are agitated, possibly angry and confused - and will require accurate feedback of any remarks or actions to appropriate, more senior staff members where the post holder has cause for concern.
• Assisting in the processing of invoices and Imprest petty cash claims for goods and services.
• Keyholding duties; ensuring that all windows and doors are secured, including use of the building security alarm system.

Essential criteria

• Experience of Microsoft Office 365, including Outlook, Excel, Word, Teams and PowerPoint.
• Excellent computer skills
• Attention to detail and previous experience of data input/analysis.
• An excellent telephone manner and the ability to communicate information clearly and accurately, and in a timely manner.
• Be able to work as part of a team, or independently according to Service
• Be adaptable, flexible, and able to work well under
• Previous experience of working within a busy office
• Previous experience of handling highly confidential and sensitive information and knowledge of GDPR.
• Previous experience of diarising calendar appointments and arranging
• Previous experience of minute

Desirable Criteria

• Previous experience of working within a Children's Service
• Cash handling
• Some knowledge of Health and Safety

What we can offer you

• A supportive working environment which includes monthly Supervision from your line manager.
• Opportunity to work within a specialist Children's Service

Need more information?

If you require any further information about this opportunity, please contact Service Administrator Hannah John or Sharron Wareham, Service Manager, (email can be found on our website via link).

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.