Therapist Jobs

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

We are incredibly proud that Nightingale House has been rated as “Outstanding” by the Care Quality Commission (CQC).

The Role

Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.

It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.

We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.

This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum for the full time role 

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

Hull, with some regional travel required

Ref: WTC-242

Are you a proactive, compassionate and collaborative individual with a proven track record of working and engaging positively with female offenders and ex-offenders or other vulnerable groups?

If so, join St Giles Trust as our Women’s Specialist Trainer Caseworker, where you will lead the delivery of Assured Peer Advice courses alongside providing one-to-one holistic support for women leaving prison.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

You will focus on providing comprehensive and holistic assessments, advice, referrals and support to women aged 18 years and above.  This will see you produce support and risk management plans based on assessments, ensuring you create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with clients.

We will rely on you to match clients to placements and ensure positive relationships with placements providers, to interview and assess new clients – providing one-to-one support throughout – and to plan and deliver a training programme, leading to the achievement of Level 3 Certificate in Advice and Guidance, in accordance with accreditation requirements.  Working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards and maintaining and updating all records required, including learner portfolios, course content folders and monitoring systems are both key aspects of the role, as is working constructively with colleagues to achieve project targets.

What we are looking for

• Assessing client needs, creating support plans and completing risk assessments
• Experience of supporting women facing disadvantage and ability to support people who have multiple and complex needs
• Experience of using and developing monitoring systems to record all aspects of the project
• Understanding of the criminal justice system in the UK – issues faced by our client group, in particular barriers faced by women with multiple complex needs
• Maths and English GCSE A-C or equivalent
• A flexible, professional and collaborative approach to your work
• Excellent interpersonal, relationship-building and communication skills, verbal and written

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 02/12/2024. 11:00 pm. Interview date: 16/12/ 2024.

As a Family Separation Mentor, you will be providing emotional support and guidance to dads who are going through family separation, navigating child-arrangements within the family court system and need support with their mental well-being; especially those who may be experiencing suicidal ideation.

You will manage a caseload of clients and offer guidance with goal setting, communication skills, understanding their situation, planning child arrangements and preparing for family court proceedings, as well as building a positive co-parenting relationship.

Specific Duties and Responsibilities:

- Support a caseload of clients via regular phone conversations/teams calls offering appropriate guidance, building professional relationships and answering their queries. This may occasionally be face to face support*

- Answering inbound calls on the mentoring helpline to register and support new clients.

- Support clients with their mental wellbeing, through the use of, but not limited to, WEMWBS, Suicide Risk Assessments and Safety Plans.

- Being able to promote and signpost to other departments within Dads Unlimited to ensure our clients receive the support they require.

- Signposting and liaising with external organisations where appropriate, such as; Social Services, Mental Health Services, Police, Local Authority and Cafcass.

- Help promote and facilitate our Co-Parenting Workshop and Court Ready Workshop to our clients.

- General administration relating to client cases.

*Dependant on client location and operational feasibility.

No job description can cover every issue which may arise within the post at various times and the postholder is expected to carry out other du-es from -me to -me that are broadly consistent with those in this job description

Job title: Community Development Worker - IRIE Mind

Responsible to: Director of IRIE Mind and Clinical Operations Manager

Salary: Starting salary is £31,438.42 per year (Full-time equivalent) (SC6 - SP26),

which equates to £18,863.05 per year at 22.5 hours per week.

Hours: 22.5 hours per week  

Contract type: Permanent

Location: The Hub, Homerton Row, Hackney, E9 6ED

{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

DBS clearance at Enhanced with Barring is required for this role.

Purpose of the post: 

We are looking for a Community Development Worker with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of the City of London, Hackney and Waltham Forest (or a specific local area or demographic), and strong interpersonal skills.

You will work closely with individuals from Black, African and Caribbean Communities, with serious mental illness (SMI) developing an understanding of complexity in order to provide the most appropriate support.

Working alongside the Director and Clinical Operations Manager you will, be responsible for linking in with Secondary Services in organising and delivering tasks which facilitate an informed and safer hospital discharge and smooth transition into the Community to avoid re-admission.

As a Community Development Worker, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.

Main duties and responsibilities: 

1. You will be responsible for linking with Groups and Services to understand the mental health needs across the Community.

2. To work closely with the Hospital Discharge Teams as part of the Discharge process

3. Collectively develop a robust Hospital Discharge plan that will help embed the Clients into the Community.

4. Explore with Secondary Services and other relevant agencies the current provision and identify the gaps and assist IRIE Mind and its partners to develop programmes to meet the identified need. 

5. To raise awareness of the importance of talking about Mental health and seeking support early, especially in the Black, African and Caribbean Communities.

6. To provide information on where to go for additional support upon Discharge

7. Collaboratively develop material with colleagues to distribute to in patients and Clients, families and friends.

8. Regularly organise and support relevant Outreach events to bring people together/make connections.

9. To play a lead role in identifying and initiating Outreach to new client Groups (Young Black Men and Complex needs) and develop new projects.

10. Develop and establish local networks of support that will meet the religious, cultural, occupational, therapeutic and recreational needs of the Clients.

11. To identify partnership opportunities in working with local community colleges, employers, carers, care co-ordinators, and Clients.

12. Consult and liaise with the Mental Health Recovery Teams, Hospital staff, Psychiatric nurses, social workers and other providers in order to promote the service and consult regarding Client progress, achievements and concerns.

13.  To encourage and develop active participation of Clients in the running of IRIE Mind, and in the planning and development of activities,

14.  To develop effective liaison arrangements with statutory and voluntary agencies in the community to enable Clients make full use of community resources in the borough

15.  To manage your own small caseload of complex clients within the Community and in rare cases, their homes.

16. Record all referrals, actions, progress and data via a CRM/Database.

17. Be responsible for maintaining a self-reflective practice and demonstrate self-awareness and effective self-management of stress

18. Assist with the management of Safeguarding Vulnerable Adults cases as they arise within the organisation and liaise with the Operation Services Manager and Director and other professional bodies as required by best practice and in law

19. To facilitate a warm and welcoming atmosphere that is recovery-oriented and supports clients to reach the highest level of independence possible.

20.  Manage distressing and challenging situations in a sensitive and non-threatening way to reduce anxieties and promote effective resolutions.

21. To ensure that Health and Safety is maintained at the service and that adequate project risk assessments are carried out and reviewed when required.

22. To attend and participate in monthly meetings with the Psychological Therapies and Wellbeing Services team

23. To liaise with other Mind, in the City, Hackney and Waltham Forest projects and staff to facilitate and maintain effective links

24. To attend any other Mind in the City, Hackney and Waltham Forest meetings, as required, contributing to discussions and giving reports if required.

25. To attend supervision, appraisal meetings and appropriate internal and external training courses as approved by the Clinical Services Manager and the Clinical Director

26. To cover the work of colleagues during periods of planned and unplanned absences as appropriate

27. To undertake any other tasks and duties commensurate with the post as directed by the Director, or other senior position in Mind in the City, Hackney and Waltham Forest.

Personal specification

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria marked (E) are essential and (D) are desirable.

Experience, Knowledge, Skills, Abilities - Values and Motivations:

 

Connected: Creating a compassionate and supportive community. 

1. Qualified to NVQ Level 4 or above in Health or Social Care qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Support Worker, Nursing or Experience (E) (I)

2. Experience of working in a similar role (E) (I)

3. A minimum of five years working with vulnerable adults, two of which must be in a mental health setting with Black, African and Caribbean clients experiencing a range of disorders and complexity (E) (I)

4. Experience of working within a multidisciplinary team (E)

5. Experience of outreach work in the community (E)

6. A sound understanding of the mental health service structures and provisions (D)

Fair:  We strive for equity - no-one's needs should go unmet.

1. A sound understanding of the main issues facing people with mental health difficulties and in particular people from Black, African and Caribbean Communities. (E) (I)

2. Excellent verbal communication skills and the ability to develop good working relationships with colleagues and Clients (E) (I)

3. Excellent written communication skills with the ability to write clear and concise reports (D) 

4. Confidence with MS Office suite; CRM systems and technology such as MS Teams (D)

5. Good understanding of data protection, confidentiality, safeguarding and risk management and demonstrable examples of putting these into practice. (D)

6. Demonstrable experience of supporting the shaping and implementation of change and innovation in service delivery, as well as supporting project management to achieve better outcomes (E) (I)

7. To be able to challenge traditional methods of practice in a constructive manner (D)

Brave: We walk with people, offering help by doing what works - proven or new.

1. Good organisational skills with the ability to balance competing pressures and demands (E)

2. To be able to manage high volumes of work and draw on personal resilience in a demanding environment (E)

3. Recognising the need for action or change and taking the appropriate action without needing to be told. (E) (I)

4. Ability to interact calmly, patiently and empathically with clients who may be expressing distress, anger or other strong emotions. (E) 

5. Good negotiation skills with the ability to work with Clients, colleagues and external stakeholders to achieve the aims of the service (E)(I)

6. A commitment to user involvement in all aspects of the management of the service (E)

7. A commitment to equal opportunities and promoting diversity (E)

8. A commitment to self-development and an openness to reflect on personal practice and performance (E)

9. A commitment to taking on new tasks willingly and with a “can do” attitude (E)

10.  Ability to be work on own initiative. (E)

11.  To be self-motivated and focused and to practice self-care (E) (I)

12.  Demonstrate a positive attitude and approach to work (E)

13.  Manage stress and setbacks appropriately (E)

Qualifications

1. Qualified to Level 4 or above in Health and Social Care or Community Development qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Nursing or Equivalent Experience (E) (I)

2. Evidence of Continued Professional Development.

3. Able to work at least 1 evening per week (Monday to Thursday) with time off in lieu (D) 

RQF ASSESSOR and IQA
£32,318- £34,069 PER ANNUM
FULL-TIME, 37.5 HOURS, PERMANENT
MUCH HADHAM, HERTFORDSHIRE

About the role

Our client is looking for an experienced assessor and internal quality assurance professional to join their friendly Learning & Development Team. This is a dual role, working across two departments; you will have responsibility for the Internal Quality Assurance (IQA) process for their School and College assessors, and you’ll be assessing and quality assuring their internal care staff qualifications, driving forward the quality, performance and improvements across the teaching and learning provisions.

This role will be busy and varied and you will be;

assessing and quality assuring mandatory qualifications under Ofsted, CQC and City & Guilds
delivering teaching and learning workshops
preparing and maintaining qualification paperwork
supporting the Lead Assessor to ensure qualifications are achieved within the set time frame
advising on completion of qualifications for reports all whilst ensuring targets and deadlines are met

About you

This is an incredibly rewarding role supporting their staff to reach key milestones in their personal and professional development, so it’s important that you are a real motivator who is able to prioritise a busy work load and remain calm under pressure. The successful candidate will have experience in learning and development, care or the education sector and will hold a qualification in Internal Quality Assurance and Assessing. They should also hold a RQF Level 3 in Residential Child Care (or equivalent) and be willing to work towards their Level 5.

Please note, the post holder may need to work flexibly in order to meet with their night and weekend teams. Prior notice will be given when this is required.

To support the development of their workforce, they welcome applications from those who do not meet all the essential qualification criteria but reserve the right to offer a salary below the published grade until such time as the qualification is completed.

Why work for our client

Based across 60 acres of beautiful countryside, our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, our client has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

- 25 days’ annual leave per annum + Bank holidays
- Eligible for Blue Light card – discounts on big brands!
- Discounted gym membership
- Flexi-Time – they have a flexi scheme in operation enabling you to fit your start and finish times around your individual needs, as well as using accrued hours to take additional leave.
- Life insurance
- Free on-site parking
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- Terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

Our client embraces diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

Our client is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

REF-218 036

Head of Residential Childcare

Location: Much Hadham, Hertfordshire
Job Type: Full time
Contract Type: Permanent
Salary: up to £70,000 per annum

Do you have experience of leading and managing Residential Children’s Homes?

Are you experienced in Ofsted inspections and Children’s Home compliance and are seeking a new challenge, where you do not hold registration for a service?

About the role

Our client specialises in providing high quality care and education to children and young people with epilepsy and other complex medical conditions. They are offering an exciting opportunity for a Head of Residential Childcare Services to lead, develop and oversee seven children’s homes, ensuring the highest standard of bespoke care and support is provided for each young person. They are underway with registering their seven homes individually with Ofsted and the post holder will play a pivotal role in leading on the registrations and ensuring its success. This role will not hold registration for the services.

About you

This opportunity will allow you to use your existing knowledge and expertise in the management of Children’s Homes, to implement new ideas, support and develop their Registered Managers, whilst ensuring best practice and compliance with Ofsted regulations.

You’ll be working in collaboration with multi-disciplinary teams across the organisation, so well developed interpersonal skills are essential. You will be someone that thinks outside the box; taking service expansion and admissions into consideration, alongside managing the day-today operations of the service. You will be creative and strategic in your approach allowing you to effectively bring the Children’s Services strategic plan to realisation.

They would love to hear from you if you have:

• Substantial experience working with children with learning disabilities in a residential care setting
• previous experience working as a Registered Manager (or similar)
• experience in Ofsted inspections, compliance and regulations
• a Level 5 Diploma Leadership and Management in Children’s and Young People’s Workforce or relevant degree or equivalent professional qualification

This role will work 5 days out of 7 days, usually Monday to Friday 9.00am - 5.00pm but with flexibility to meet service need.

Benefits

In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

• 27 days’ annual leave
• Fully paid for DBS
• Life Insurance
• Eligible for discounts via “Blue Light Card”
• Free on-site parking
• High street retail/leisure discounts
• Discounted gym membership
• Recommend a friend payment of up to £500 (T&Cs apply)
• Confidential Employee Assistance Programme
• Access to contributory pension scheme

How can you find out more?

All applications should be made on the website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. Salary is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, it is recommended that you apply sooner rather than later. They reserve the right to close this advert if they receive sufficient applications ahead of the deadline.

If you require reasonable adjustments at application or interview stage, please do let them know as soon as possible.

Diversity, Equality and Inclusion

They embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

They are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

#IND001

Based across 60 acres of beautiful countryside, Our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.

You may also have experience in the following: Head of Care, Residential Care Manager, Residential Childcare Manager, Head of Childcare, Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Coaching, Mentoring, Social Worker, Case Worker, Engagement, Community Support, Rehabilitation, Resettlement, etc.

REF-218 168

If you are an experienced administrator looking for a rewarding new role, Respond has an exciting opportunity for you. 

The Clinical Service Administrator supports the administrative and operational functions of the psychotherapy service. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, strong IT skills, discretion and a warm, professional manner are essential.

Respond is entering its thirty third year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond     

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.   

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4. 

Deadline for applications – 11th December 2024 

Interviews  - From 12th December 2024 

Start date – January 2025 

Based in one of St Giles’ offices across Wales - Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales and hybrid working.

Ref: FBD-242

Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets?  Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?

If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.

You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.

What we are looking for

• Experience of working in or managing services supporting challenging people
• Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
• Knowledge and understanding of the requirements of managing a caseload
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Strong IT, interpersonal and communication skills, both verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 11:00pm 8th December 2024. Interview date: Tuesday 17th December 2024. 

Ydych chi'n unigolyn dylanwadol, cydweithredol a thosturiol sydd â hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau gyda dangosyddion perfformiad allweddol (KPI), safonau ansawdd a/neu dargedau yn llwyddiannus? Oes gennych chi brofiad o reoli neu weithio mewn gwasanaethau sy'n cefnogi troseddwyr gwrywaidd (18+ oed) mewn lleoliadau cymunedol?

Os felly, mae St Giles yn chwilio am Reolwr Prosiect Lles Ariannol i ymuno â'n tîm a chefnogi'r gwaith o reoli contractau HMPPS sy'n darparu gwasanaethau lles ariannol ledled Cymru.

Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.

Am y rôl hanfodol hon

Ffocws ein hymgeisydd llwyddiannus fydd darparu cymorth rheoli gweithredol ar draws un neu fwy o gontractau a ddyfernir gan HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (FBD) yng Nghymru. Bydd hyn yn golygu eich bod yn darparu cymorth arweinyddiaeth a rheolaeth weithredol mewn dyled a budd-daliadau lles i dîm o Hyfforddwyr Lles Ariannol (FWC), arweinwyr tîm a thîm gweinyddol a gyflogir wrth gyflawni'r contractau, ac i gynllunio a chefnogi llwyth gwaith dydd i ddydd y tîm, a gosod amcanion perfformiad gyda'r tîm a monitro cynnydd.

Bydd disgwyl i chi hefyd fonitro a rheoli pob agwedd ar gyflawni a pherfformiad er mwyn sicrhau cydymffurfiaeth â pholisi a gweithdrefnau, a rheoli partneriaethau gan gynnwys partneriaid cyflenwi lleol a chenedlaethol ac unrhyw asiantaethau yr ydym yn datblygu trefniadau atgyfeirio â hwy. Mae datblygu a chynnal perthynas waith gref gyda rheolwyr a staff lleol Prawf Cymru a rhanddeiliaid allanol eraill yn rhan hanfodol o'r rôl hon, yn ogystal â darparu adroddiadau rheolaidd mewn amrywiaeth o fformatau i'r Rheolwr Gwasanaeth a monitro'r defnydd o'r Gronfa Ddata a Gymeradwyir gan Gwsmeriaid, gan gynnwys adroddiadau rheolaidd ar ddefnydd i sicrhau cywirdeb ac amseroldeb mewnbynnu gan dimau.

Am beth rydym yn chwilio

• Profiad o weithio neu reoli gwasanaethau sy'n cefnogi pobl heriol.
• Profiad o weithio mewn neu reoli partneriaethau amlasiantaeth sy'n gweithio tuag at amcanion a chanlyniadau cyffredin.
• Tystiolaeth o hyfforddiant ar lefel arbenigol mewn arian a/neu gyngor ar fudd-dal lles gan ddarparwr hyfforddiant achrededig.
• Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achos.
• Ystod eang o wybodaeth am gyngor ariannol, cyllidebu, delio â dyledion blaenoriaeth ac nad ydynt yn flaenoriaeth, opsiynau Llys Sirol/Uchel Lys, opsiynau ansolfedd, a budd-daliadau lles.
• Gallu i hyfforddi a mentora staff i gymell a hwyluso'r perfformiad gorau posib o fewn tîm.
• Sgiliau TG, rhyngbersonol a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.

Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant ac Oedolion Uwch a Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.

Rydym yn mynd ati i annog pobl sydd â phrofiad personol o'r system cyfiawnder troseddol neu brofiad byw o'r materion y mae'r grŵp cleientiaid hwn yn eu hwynebu i wneud cais am y rôl hon.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.

Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.

I wneud cais, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol, drwy'r botwm ymgeisio, gan nodi teitl a rhif cyfeirnod y swydd.

We are recruiting Associate Facilitators (Freelancers) who specialise in either Young People or Adult's Delivery to join our team! 

Young People's Role:

"Are you a confident and passionate facilitator eager to make a real difference in young people’s lives? Join Khulisa and deliver our flagship ‘Face It’ programme, a cutting-edge, trauma-informed initiative that empowers young people aged 11-18 to build emotional resilience and unlock their full potential"

As an Associate Facilitator, you’ll lead engaging group sessions in schools across the North-West, using creative approaches like drama, art, and storytelling. You’ll play a pivotal role in transforming behaviors and fostering well-being for young people affected by trauma or adversity. This freelance opportunity offers flexibility, meaningful impact, and the chance to work with a dynamic team committed to creating nurturing environments where all young people can thrive. If you're ready to inspire change, this is the role for you!"

Adult's Delivery Role:

"Are you an experienced trauma trainer or facilitator with a passion for supporting parents and carers? Join Khulisa and lead the delivery of our innovative trauma training across schools, while also facilitating our new ‘Nurturing Connections’ programme designed to empower parents and carers navigating the challenges of raising adolescents affected by trauma or adversity."

In this role, you'll deliver specialised trauma training to schools and professionals, helping them build trauma-informed approaches to support young people. You’ll also lead the ‘Nurturing Connections’ programme, providing parents and carers with practical tools, knowledge, and skills to support their children’s emotional development and behavior, while also focusing on their own well-being. This is an exciting opportunity to make a direct impact in both educational and family settings, creating a positive ripple effect that supports the broader community. If you are passionate about empowering adults to better support young people, we want to hear from you!

Job Title: Media and Publicity Manager

Location: London Hybrid or Home based with occasional travel to London

Salary: £37,355 - £42,653

Contract: Permanent, 35 hours per week

Role Overview:

We are seeking a talented Media and Publicity Manager to lead our public relations (PR) strategy. In this pivotal role, you will enhance our visibility and impact by managing media relations, celebrity engagement, and public-facing PR campaigns to raise awareness of speech, language, and communication skills.

Key Responsibilities:

PR Strategy and Execution

• Develop and execute strategic PR plans to maximize visibility and meet/exceed agreed targets.
• Secure media coverage and engage with celebrities and public figures.
• Build and maintain strong relationships with media contacts and celebrity supporters.

Media and Celebrity Engagement

• Lead initiatives to engage celebrities and influencers for long-term support.
• Collaborate with internal teams to ensure PR campaigns align with organizational goals.

Team Collaboration

• Work closely with the Head of Digital, Engagement, and Communications, and other departments, to identify and maximize PR opportunities.
• Support and train media spokespeople to deliver key messages effectively.

Monitoring and Reporting

• Maintain accurate records of media and celebrity interactions.
• Evaluate PR activities and outcomes to optimize future campaigns.

What we are looking for:

• Professional qualification in PR/Communications.
• Proven success in securing national press coverage and working on high-profile media campaigns.
• Experience with celebrity engagement and producing PR materials for both print and online platforms.
• Exceptional written and verbal communication skills.
• Strong knowledge of media outlets and press opportunities.
• Ability to lead PR strategies and deliver impactful campaigns.
• Proficiency in Microsoft Office, media databases, and online evaluation tools.

About Us:

We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feel like an impossible hurdle. Without the right help, this can destroy their world. They feel disconnected from their family. Unable to make friends. Unfairly punished for not following instructions they don’t understand. What does the future hold for them?

Why Us?

Speech and Language UK is dedicated to creating an inclusive environment for children and young people with communication needs. If you’re ready to make a difference in a supportive, mission-driven environment, we’d love to hear from you.

You will receive 28 days annual leave plus Bank Holidays, hybrid and flexible working arrangements, an attractive pension scheme, Employee Assistance programme (we actively engage with our workforce on wellbeing and offer an employee assistance program offering confidential counselling and advice), Perkbox membership and enhanced sick pay.  

How to Apply:

Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing specifications in Job Description and Person Specification. Please find candidate pack attached 

The deadline for applications is 9am on Monday, 9 December 2024.

Accessibility Support:
We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team (email address in attached pack) and we will be happy to assist you.

We are a Disability Confident Committed Employer.

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.