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Page 4 of 13
Farringdon, Greater London (Hybrid)
£45,100 – £50,100 pa
Full-time
Contract (Fixed Term Contract - 13 months )

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Closing Date: 18 August 2024

Ref 6788

Are you a passionate marketing leader with strong experience of building deep connections and driving income growth? Do you thrive in a dynamic, fast-paced environment? We are recruiting for an exceptional Senior Marketing Manager - Retention and Growth, to join our Loyalty Squad and make a real difference.

About Us 

We are Save the Children. Together we create lasting change with and for children.  In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.

About the role 

As our Senior Marketing Manager - Retention and Growth, you will provide strategic marketing leadership to the Loyalty Squad. Partnering closely with the Head of Loyalty, you will spearhead the planning and execution of compelling retention and income growth campaigns. Your role will be pivotal in forging strong relationships with supporters, prompting action, and increasing donor value. Ensuring our marketing efforts are engaging, accurate, and inspiring, you will align all supporter touchpoints for maximum impact.

In this role, you will: 

  • Collaborate within a multi-disciplinary team to retain and engage supporters, leveraging data and insights to understand audience needs and motivations.
  • Develop and execute multi-channel marketing plans aimed at achieving ambitious income and loyalty targets.
  • Oversee marketing efforts across Email, Direct Mail, Telemarketing, SMS, and Messaging.
  • Ensure a seamless supporter experience across all touchpoints to deepen engagement and drive long-term value.
  • Manage content plans and create inspiring marketing assets across various engagement opportunities, collaborating with agencies as needed.
  • Analyse the effectiveness of marketing strategies, using data insights to drive a test-and-learn approach and share learnings across the team.
  • Participate in an out-of-hours roster for emergency appeals, as required.

 About you 

To be successful, it is important that you have: 

  • Proven experience in growing customer or supporter value.
  • Expertise in leading and coordinating retention marketing, including campaign development, data analysis, and audience planning.
  • Proficiency in delivering complex, integrated multi-channel marketing campaigns.
  • Technical leadership in marketing delivery across various channels.
  • Skilled in supporter stewardship and experience design, crafting engaging journeys to deepen supporter engagement.
  • Strong project management capabilities with a track record of delivering complex projects on time and within budget.
  • Proficiency in managing large budgets and analysing complex data for strategic decision-making.

What we offer you: 

  • A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.  
  • An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators.
  • Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
  • To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
  • We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
  • You can find our employment offer here. 

Closing date:August 18, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Posted by
Save the Children View profile Company size Size: More than 1000
Posted on: 25 July 2024
Closing date: 18 August 2024 at 23:30
Job ref: 6788
Tags: Advice / Information,Campaigns,Communications,Fundraising,International Development,Marketing,Project Management,Advocacy,Business Development,Customer Service,Customer support,Data Analysis,Engagement / Outreach,Internal communication,Partnerships,Public Relations,Strategy,Youth / Children,Direct / Supporters