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Events Fundraising Assistant

Job title:  Events Fundraising Assistant

Hours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. If you are unable to work full-time but are interested in the role, we’d be happy to hear from candidates who had a different proposed model of working in mind.

Remuneration: up to £25,000 per annum

Type of contract: Permanent

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office.

Report to: Senior Events & Fundraising Officer

Working closely with: Fundraising Team, Communications Team, Patient Services Team and Finance.

Purpose of the role

This is an excellent opportunity for someone looking to progress and develop a career focusing on the development and delivery of fundraising events.

You’ll be passionate about continuous improvement, have a proactive attitude, and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment and working with a supportive and forward-thinking team. Ideally, you will have some experience of helping to manage events and projects, be highly organised with good attention to detail, and have the ability to engage with people with a supportive attitude.

Must be able to drive and have access to a car.

Main duties and responsibilities

This role requires work across all of Leukaemia Care’s fundraising event activity – providing administrative and operational support and engaging with supporters both personally and through the charity’s communication channels. Duties and responsibilities will, at any given time, include:

• Providing administrative support to the fundraising team as required.
• Monitor fundraising event e-mail inboxes, ensuring that actions are covered off by members of the fundraising team and, where appropriate, yourself.
• Take responsibility for ensuring that fundraising event participants database records are up to date, including integration with fundraising platforms such as Just Giving. In addition, provide data reports to the Senior Event fundraisers to assist in future event planning.
• Ensure that all event fundraising materials, merchandise and equipment are organised and safely stored, and that stock is monitored especially after use.
• Be responsible for the mailing and distribution of event fundraising materials such as clothing, welcome packs, collections tins, etc.
• Ensure that the fundraising events section of the Leukaemia Care website is up to date, working with the Communications team where necessary to keep existing and potential supporters informed. This includes input into social media information, and the creation of other marketing materials.
• Add Leukaemia Care fundraising event opportunities to external websites and ensure all information posted is correct.
• Help to engage with, steward and thank Leukaemia Care fundraisers both personally, on social media groups, and through the creation and distribution of materials such as Thank You certificates, etc.
• Attend fundraising events in person, including work at events to steward and engage with fundraisers and volunteers, and to set-up and break-down event materials.  This role will require some work outside of normal office hours (evenings and weekends) where fundraising events necessitate.
• Work within the Code of Fundraising Practice as required by the Fundraising Regulator.
• Work within the General Data Protection Regulations ensuring that the charity obtains and record appropriate consents and preferences.
• Provide support to the wider fundraising and administrative team at Leukaemia Care during busy times or during periods of sickness or annual leave.

General

 In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

1. Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.

2. Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.

3. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

Do you want to support individuals and families in our local community to improve their home’s energy performance with the overall goal of reducing the number of Merton and Lambeth residents who live in fuel poverty?

Are you looking for a role with a professional, supportive and expanding advice charity with over 80 years of experience working in South West London?

If so please read on:

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

Owing to charity expansion, we are looking for advisers with experience in providing energy advice. If you have at least one year’s experience of working in an advice support organisation, are passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidates will have excellent interpersonal skills and be able to work flexibly with clients and for the charity skills and experience to provide high quality energy information and advice. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of follow up advice and casework. You will also be very well informed with regard to legislation, case law and policy changes relating to advice and benefits.

You will help clients to maximise their income, provide education around energy-saving techniques and support with energy debt issues including billing, applying for grants and setting up payment plans.

Main duties and responsibilities

• Deliver comprehensive energy advice directly to clients via face to face and telephone appointments
• Ensure income maximisation for clients through the take up of appropriate welfare benefits.
• Commit to ongoing training/development as requested by the charity
• Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor your approach to advice accordingly
• Provide a clear plan of action and follow-up on actions relating to cases as appropriate
• Identify and escalate serious problems, including safeguarding, appropriately
• Ability to work to own initiative within a team environment. Work closely with service colleagues and wider CAML team
• Support clients in CAML offices and outreach venues
• Promote the Energy Advice Service within the local community

Monitoring Quality and Case Recording

• Ensure all client engagement and support is comprehensively and accurately recorded
• Review your work, and monitor quality standards, as per the Citizens Advice quality framework
• Ensure data protection regulations are adhered to and office procedures followed
• Work with your line manager and senior managers to develop and improve services, and your own standards

Other Duties and Responsibilities

With the wider charity team and other organisations, ensure clients are supported with related advice issues

Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to the charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth

• Other duties as requested by your line manager, senior manager and Chief Executive

Research and campaigns

Support the R&C team on any campaigns the team is working on.

Professional Development

All of our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

•  Generalist Adviser certificate (Citizens Advice or equivalent)

• Complete NEA Energy Awareness (Level 3) or relevant energy training or willing to complete it together with relevant energy/advice trainings

• An understanding of the energy sector and providing advice to Clients, including those in financial difficulty

• Experience of using client management databases (we use Casebook)

• Fantastic communication skills

• Ability to prioritise work, meet deadlines and manage caseload

• IT competency and experience

• Ability and willingness to work as a team

• Understanding of and commitment to the aims, principles and values of Citizens Advice service

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.

The deadline for applications is 6pm, Sunday 17th November 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and store.

To provide a high-level and proactive administration service within the Membership Services Team, with a focus on excellent customer service, relationship building and offering informed guidance and support to RDA UK’s network of Member Groups, Accessibility Mark Centres, volunteers, participants and members of the public, throughout the UK.

If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Progression Coach in N5, London to join our team delivering our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.

Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!

Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.

As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.

About the Role:

The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.

Key Responsibilities:

• Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
• Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
• Perform rights-based casework, including helping clients with complaints and making representations as needed.
• Maintain detailed, up-to-date client records in our case management system.
• Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
• Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
• Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
• Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.

About You:

We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.

Essential Requirements:

• Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
• Excellent administrative and organisational skills, with a methodical approach and attention to detail.
• Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
• Ability to work independently, manage your time effectively, and make sound decisions under pressure.
• Willingness to travel across Bromley and Greenwich as required.
• Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.

Why Work With Us?

Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.

We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.

Ready to Make a Difference?

If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.

Apply now to be part of our team transforming later life across Bromley and Greenwich.

The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.

The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including over 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.

The Ri is a small and welcoming environment with a creative team who are committed to nourish everyone’s desire to engage with science.

We are looking for an experienced corporate fundraiser to join our Fundraising Team. You will be a compelling and engaging communicator who can work at all levels of the organisation to cultivate and develop the relationships that will enable the Ri to achieve its strategy. You will be a strong account manager and skilled in securing new business, managing a portfolio of corporate supporters at different stages – from prospecting through to pitching, contracts negotiation and partnerships renewal.

Do you see yourself working for a reputable and treasured organisation dedicated to engaging the public with science? Then this fantastic opportunity is for you!

You must be comfortable working with a small team but also successful in working with sponsors in a corporate setting. You should also be able to identify and meet sponsor needs, drawing on creativity and problem-solving skills to offer tailored sponsorship propositions. You will have a varied portfolio of sponsors from day one with household brands from across the tech, pharma and financial services industries. Strong presentation and communication skills are a must. 

Salary: £29,808 per annum

Hours: Full time 36.5 hours per week

Location: Birmingham

Contract type: Fixed term until March 2025

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives. We provide a wide range of services and programmes that support people’s mental and physical wellbeing. Services include community food support, telephone advice and listening services, physical and social activity programmes, social prescribing services and community development and engagement programmes. We also run virtual wellbeing support programmes for patients and citizens.

This role is responsible for the coordination and delivery of emergency food relief, in particular providing hot/healthy food for people living in emergency/temporary accommodation. The role will require excellent delivery and engagement skills on the ground with communities and key stakeholders. Experience in cooking in volume (300+ a day) and for diverse communities is required. Experience of kitchen management, people management and budget management is also required.

Main duties

• Ensure that hot, healthy food is delivered to identified locations where people are living in emergency/temporary accommodation – up to 300 meals a day
• Work with the Delivery Manager and Community café lead to ensure that the equipment, ingredients, kitchen capacity for the Emergency Food projects are planned for in advance so that there is minimal disruption to the cafes
• Work with the team and wider organisation to support and develop communities within the city, especially those that are the most deprived, and/or the least active.
• Line manage a small team and liaise with the Delivery Manager to ensure the rota is accurate and adhered to.
• Manage budgets and contracts effectively in conjunction with the Food Delivery Manager.

Knowledge, skills and experience

• Experience of managing a team of cooks
• Qualified to at least level 3 food and hygiene
• Willingness to drive large vans and tow a trailer
• Knowledge and experience of cooking and delivering quality food on a large scale to diverse communities
• Experience and understanding of community development principles, ideally through the medium of food
• Experience of working with waste and surplus food providers
• Track record of working autonomously and collaboratively in a dynamic, fast paced and challenging environment
• A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities

Benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. (Pro rata for part time hours)
• Flexible working, home working and remote working options available
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Application details

Please send a CV with a cover letter demonstrating how you meet the competencies below (please respond to each of the questions below in your cover letter).

• Ability to cater for large numbers of people (300+)
• Ability to manage a busy kitchen
• Ability to manage a small team
• IT literate
• Driving Licence

Closing date: Friday 15th November 2024 at midnight

Due to the high number of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

We will provide all applicants with an outcome on your application, usually within one week of the application window closing.

Successful applicants will be required to be DBS checked before starting.

Our customers come from all walks of life, and so do we; in recruiting for our team, we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal-opportunity employer. We recruit based on capability, and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society, we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies, please let us know. We can ensure you have a positive and comfortable experience.

I appreciate your interest in working for The Active Wellbeing Society; we look forward to receiving your application.

Job Title: Data & Impact Director (Maternity cover)

Department: Core Group

Reports to: Managing Director, Investment

Salary: £72,950 p/a

Contract: 12 months (dependent on start date)

Location: Hybrid / London, EC4A and homeworking

The opportunity:

Working within the Impact and Investment team, you will support Better Society Capital to manage and leverage impact and system change data, processes and our tools, to enable effective data driven insights to help decision making, drive our strategy and support market building.

The Interim Data & Impact Director will play an important role in defining the way we manage our impact and systems change data by designing workflows and processes to ensure an effective flow of data across our investment process and translating this into impact management information and insight. The role will also help support key impact projects and influence the impact practices of other market players.

What you will do:

Portfolio Data: Impact & Systems Change

•  Lead on developing our impact and system change data management architecture and infrastructure to create a ‘data-on demand’ environment. This includes designing workflows to collect and receive impact data from fund managers, aggregating with existing portfolio data, and presenting for insights, learning, and decision making, including the creation of data dashboards and other tools.

• Oversee the impact and systems change data stored on Salesforce and other management information systems ensuring it is up-to-date and accurate and designing workflows to process and report on the data.

• Lead on the design, data collation, analysis and presentation of the investment portfolio’s impact performance for our annual impact and systems change performance committee.

• Supporting the impact manager to deliver the annual impact report, leading on our data input.

• Creation of reports and presentations that are engaging, user-friendly, insightful, and incorporate best practices in data visualisation and storytelling throughout the impact calendar i.e. lead on website updates for our investment numbers & where we invest section

• Working collaboratively with Communications, Investor Engagement, Policy, Finance, Legal, and Operations groups and external Fund Managers on cross functional projects and initiatives.

• Assist the Head of Impact and the Head of Investment Management in delivering our impact and systems change approach across stakeholders (incl. BSC Board, external audiences) and products (BSC’s Annual Report, BSC’s Impact Report, etc.)

Market Data

• Leading our annual market sizing estimate & enterprise level data release, collaborating closely with relevant teams including market systems and communications to effectively communicate our findings and insight.

• Working closely with other market players i.e. GIIN, Impact Investing Institute and European NABS to share and alignbest practice with market sizing methodologies.

Systems Management

• Maintain and help develop back-end architecture of Salesforce and user experience on our frontline, impact and co-investor objects working closely with our Salesforce Administrator to continue to build out our impact data infrastructure.

• Using Tableau/Power BI and other visualisation tools to present data clearly and build in house capacity to encourage others to ‘self-serve’– allowing users to gain portfolio level insight.

What you will bring:

Skills, Abilities and Attributes

• Structured thinker able to synthesise, simplify and reframe complex problems

• A collaborative team player, able to establish excellent working relationships

• Attention to detail with an ability to prioritise ideas and initiatives

• Ability to balance quantitative with qualitative, leading to pragmatic creativity

Embody Better Society Capital core values:

• Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

• Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

• Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

• Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

• Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Experience

Essential

• Experience leading on impact, ESG or equivalent data management process design and execution to enable insights and drive decision making

• Experience and confidence in using Microsoft Excel, PowerPoint, and data visualisation software to create dashboards (i.e. Tableau, Power BI or similar)

• Proven project management skills

• A background relevant to Better Society Capital objectives (such as government, social enterprise or charity, finance, or investment)

• A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector

Desirable

• Experience in using Salesforce

• Awareness and experience of utilising external data sets to supplement internal data analysis

• Experience in leveraging new technologies (i.e. AI generated analytics) to drive insights 

• Experience in impact measurement and management processes, ideally in an investment context

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Other terms

Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.

Right to work: Right to work in the UK required 

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)

 We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)

How to apply:  

Please apply via Applied by 23:59pm on Tuesday the 19th November 2024.

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job where possible. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

Interviews

Round 1 interviews will be held approximately w/c 2nd December

Round 2 interviews will be held approximately w/c 9th December

The Joshua Tree is recruiting for a newly created Family Support Team Leader who will be responsible for managing a team of Family Support Workers, coordinating a full range of emotional, health and wellbeing and outdoors support to benefit families affected by childhood cancer across North Wales.

The post holder is expected to lead by example, formulate high quality delivery plans and build strong working relationships with staff, visitors, volunteers, partners and users of the service. A key element of the role will be ensuring our work is impactful and supporting those who need us.

You will be supportive and caring, with the ability to deal sensitively with the needs of the families we support. You will be able to inspire and lead a dedicated team of Family Support Workers, whilst effectively elevating the quality of our service.

GRSAC offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation in achieving our aims, and we are dedicated to developing and rewarding our staff. 

Hours: 30 – 37.5 hours per week (0.8 - 1FTE), as agreed

Responsible to: CEO

Overall Objectives:

· To ensure the efficient and effective running of GRASAC’s office

· To ensure high-quality management of all data systems

· To provide administrative support to the CEO, Board and team

Key Responsibilities

Facilities and supplies

1. Manage Health and safety within the offices including routine checks and regulatory compliance checks to promote a safe working environment in line with policies on Health and Safety, highlighting any significant deficiencies to a senior colleague.

2. Manage office supplies.

3. Manage all supplier contracts.

Data management

1. Work alongside the GRASAC team to ensure that all service activity is recorded, monitored and evaluated to meet regular deadlines.

2. Oversee data storage systems, ensuring data backups.

3. Ensure regulatory compliance and stay up to date with data privacy regulations.

4. Prepare reports for internal and external stakeholders as required.

5. Provide on-going support for casework management system.

Communication with stakeholders

1. Respond to all phone and email enquiries.

2. Manage all general inboxes

3. Manage all client referrals, including initial contact with all potential clients and uploading referrals to data management system.

4. Coordinate the provision and analysis of client feedback surveys.

Media and Comms

1. Manage GRASAC’s social media including regular posting of agreed information.

2. Manage GRASAC’s website ensuring it is updated as necessary.

3. Manage and distribute all publicity information.

4. Support GRASAC fundraising events, awareness raising events and activities.

Administrative support

1. Process and manage invoices for approval.

2. Oversee petty cash, including disbursements and reconciliation.

3. Process all expenses ensuring they are completed with all necessary information prior to approval.

4. Coordinate all recruitment (staff, volunteers and trustees).

5. Manage all DBS checks including updates.

6. Provide administrative support to the CEO as required.

7. Minute agreed meetings.

General Responsibilities:

1. Provide a diverse and culturally sensitive service, ensuring that anti-discriminatory practice and equality of opportunity are promoted within all aspects of GRASAC’s services.

2. Attend external events, meetings, training and development activities when required even if these are outside of your working hours and away from GRASAC’s premises.

3. Understand and contribute to the overall objectives of the organisation. 

The list of tasks is not exclusive and may include other duties that are consistent with the above as may be required from time to time, with the job description being subject to review and periodic amendments

Information related to the post:

· Post is restricted to women under Schedule 9, Part 1, Equality Act 2010

· Applicants will undergo an enhanced Disclosure and Barring Service (DBS) check prior to appointment.

Equal opportunities statement: GRASAC is striving to be an equal opportunities employer and we welcome applications from women from all sections of the community.

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

Are you passionate about making a difference to the lives of older adults? Join our team as an Older People's Information and Advice Caseworker. 

In this rewarding role, you’ll provide essential support and guidance to older people in the Solihull borough. Your empathetic approach and expert knowledge will empower older people to live independently, safely and be active members of their local community.

If you have excellent communication skills, a compassionate nature, and a commitment to improving the well-being of older people we want to hear from you. 

You will have an understanding of working within substance misuse field and associated health and social issues, and  preferably also have experience of working with adults in an addictions or social care setting.  We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Family Practitioner. 

Right now, we’re looking for someone like you to join our specialist substance misuse family safeguarding team in Derby who specialises in reducing the harms caused to children and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown. 

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of parental substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver substance misuse and safeguarding focused interventions with substance using parents through 1:1 support, group facilitation and employing an multi-agency approach alongside voluntary and statutory agencies involved in family support. 

Aquarius has a well embedded family service with a think family approach being utilised across the city of Derby We are looking for an enthusiastic and dynamic person to help deliver this service and expand the family support options to support families in Derby with the aim of improving outcomes for all family members affected by parental substance misuse. 

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. 

This is a permanent part-time role requiring the post holder to work 22.5 per week. Working days can be negotiated as part of interview process.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Community Development and Wind Farm Manager

Location: Hybrid, based in Uist, with a desk at old Lochmaddy School, North Uist.

Application deadline: Sunday 01 December, 2024, noon.

Hours of work: Full-time, 35 hours per week, flexible working considered.

Holidays: 25 days per year plus 9 days public holidays per year.

Role summary:                   
This is an exciting opportunity to join North Uist Development Company (NUDC) and UistWind (North Uist Development Company Trading Limited) to act as a catalyst for innovative and sustainable community development and for successful operational management of the North Uist community-owned wind farm – UistWind.

UistWind has been operational since 2019 and we are pleased to have reached a point in the project to be able to fund this joint position in preparation for the first North Uist Community Benefit Fund.

The successful candidate will work with the UistWind Management Committee, its members and associated parties, to manage the Community Benefit Society’s operational business needs, meeting compliance requirements while working to maximise generation and revenue from two 900kW wind turbines at Criongrabhal near Clachan-na-Luib in North Uist for the benefit of the local community.The successful candidate will also work with NUDC and the wider community, to develop and implement both a community development plan, and a community investment plan for the UistWind community benefit fund, which takes account of opportunities to enhance the socio-economic, cultural and environmental welfare of the North Uist and Berneray area.

Who we are looking for:
We are looking to recruit an energetic and self-motivated individual, with a strong commitment to community development and community ownership.  You will have experience of partnership working, especially with community groups and associated stakeholders, and of working with and supporting voluntary trustees.  You will also have excellent communication, coordination and facilitation skills, alongside attention to detail and demonstrable ability to understand, utilise and interpret complex technical and financial information.  ​If your experience looks a little different from what we've identified, and you think you can bring value to the role, we'd love to hear from you.

About us:

North Uist Development Company, founded in 2010, registered as a Scottish Company No. 383175 and as a Scottish Charity No. SC041709, aims to develop a sustainable and viable community through promoting the social, educational, cultural, economic and environmental wellbeing of North Uist.UistWind (North Uist Development Company Trading Limited) is a Community Benefit Society, registered with the Financial Conduct Authority under registration no: RS007738.  The two UistWind 900kW wind turbines are operated by UistWind on behalf of the community, with projections indicating the project will generate over £2 million for community benefit.  For more details visit our website.

How to apply:
For full details about the role, who we are looking for, and how to apply, please see the attached application pack. You can also apply directly through charity jobs. 

Applicants should submit a cover letter and CV by noon on Sunday 1st December 2024.