Team manager jobs in castle bromwich, west midlands
Are you a passionate and creative communications expert with experience in the charity sector, excellent relationship-building abilities and a crafter of persuasive and powerful story telling that resonates with a variety of audiences? Can you deliver compelling communications and campaigns to help increase our income generation and raise our profile with potential supporters and champions? Do you want to be part of a dynamic, ambitious, joyful organisation? Then this could be the role for you!
We are going through an exciting growth phase at the Choir with No Name with new choirs launching and an ambitious strategy to increase our choirs across the UK from six to thirty by 2033. We are investing in our fundraising and comms function to grow our income in line with our bold strategy and delivery plans.
About us
The Choir with No Name (CWNN) has been building supportive choir communities involving people impacted by homelessness and marginalisation since 2008. We were founded on the premise that singing makes you feel good; it is a welcome respite from the challenges life throws at you, and helps build confidence, skills and genuine, long-lasting friendships.
“I’m so happy to have found CWNN. It’s made such a difference to me. I’ve broken a 25-year cycle with drugs and honestly, I don’t think I could have done it without the choir. I’m not existing anymore, I’m living, and that’s huge.”
- Richard, choir member
Your role
You will be responsible for the management, development and delivery of marketing and communications to support CWNN’s fundraising strategy. You’ll work alongside our Development Manager to create compelling fundraising campaigns, content and communications, growing engagement from individuals, companies, community fundraisers and potential funders while simultaneously raising our profile among stakeholders through strategic communications and marketing plans. This work includes:
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Support our Development Manager to create and deliver impactful and innovative fundraising strategies including our public appeals, challenge events and local fundraising campaigns.
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Developing and implementing communications strategies to promote CWNN’s work, managing our social media platforms and external comms to ensure they reflect our strategic goals and values.
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Producing our e-newsletter, with support from the Development team, to ensure CWNN’s key work, impact, news and campaigns are effectively promoted to our supporter base.
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Create engaging digital content for our website and social media including written copy, video and graphics.
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Analysing campaign engagement KPIs to inform future strategies and approaches to best engage existing and new audiences.
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Create marketing materials for external use, eg. corporate pitch documents, fundraising packs, gig programmes, flyers and posters using Canva.
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Co-creating case studies, supporting members to share their stories, their way, amplifying their voices and demonstrating the impact of our choirs to stakeholders.
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Co-lead our co-produced ‘Digital Storytellers’ programme with our Community Participation Manager, supporting members to manage their own local social media accounts, sharing their stories and raising awareness of their choirs to new audiences.
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Maintain, organise and populate CWNN’s media library and YouTube channel.
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Write and distribute press releases to both regional and national press and media, fielding media enquiries and building our media contacts.
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Co-ordinate our internal communications programme, working with senior leadership team.
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Carry out any other tasks that arise that are within the scope and purpose of the post as requested by your line manager.
About you
Essential:
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You’ll have a proven track record in delivering successful, innovative and impactful charity communications content and strategies.
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You’ll have a good understanding of how fundraising and engagement campaigns can convert individuals into donors and advocates.
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You’ll have a creative eye and strong writing skills, with experience of bringing compelling stories to life across various platforms and media, to connect with a diverse range of supporters, funders and stakeholders.
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You’ll be able to multitask effectively, be highly organised with strong attention to detail.
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You’ll be proactive, self-motivated and can identify and act on opportunities as they arise.
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You’ll be reliable with an ability to work independently and have fantastic planning skills.
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You’ll have a deep understanding of how successful social media content and campaigns work, and always have an eye emerging digital trends and tech.
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You’ll be experienced in using design and web platforms (we use Canva, Squarespace, ClipChamp, Later) to create and deliver professional and impactful digital multi-media content.
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You’ll be committed to Choir with No Name’s values of integrity, fun, family and inclusion.
Desirable:
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You’ll have a passion for, or experience of, working with people impacted by homelessness and marginalisation, and an understanding of the power of the arts to change people’s lives.
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A love for singing is optional!
We are an equal opportunity employer and firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we work with, and applications from individuals are encouraged regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, ethnicity, religion or belief. We particularly welcome applications from people with lived experience of homelessness. We follow an anonymous recruitment process. CVs will be requested at interview stage.
For full job description and details on how to apply, click on 'redirect to recruiter' at the top of the page.
The client requests no contact from agencies or media sales.
Dementia Carer Support Service
Location: Birmingham
Salary: £24,901.50 pro rota
Hours: 37.5 hours per week, days to be confirmed (occasional evenings and weekend working outside of the above hours in response to the requirements of the service)
Our client is a dynamic and passionate charity, committed to the people and communities surrounding Birmingham.
The Role
They have a permanent position within Birmingham Team, for a specialist support service for carers of people with dementia in Birmingham
This a local service for family carers, offering a range of services including information and advice, support groups, carers assessments, training and an emergency back-up service.
The job purpose:
- To be a key member of the Carers’ Hub team, by providing specialist information, support and advice to carers of people with dementia.
- Developing relationships with Carers groups City wide.
- Engaging in the registration and assessment of carers of people with dementia to identify unmet need and improve knowledge, skills and life opportunities around well-being, access to training, education and employment.
- To be part of a streamlined pathway for carers of people with dementia across health and social care
Key Responsibilities
- To act as first point of contact with the aim of identifying carers of people with dementia and registering new carers by entering personal details onto the electronic database in compliance with confidentiality, data protection and other relevant regulations
- To provide statutory carer assessments to registered carers of people with dementia, following the agreed model of a comprehensive conversational assessment with
- specialist dementia assessment in the home environment or another venue
- To work and develop relationships with carers groups across the City
- To provide ongoing support to carers of people with dementia, linking with other services and groups
- To offer, provide and undertake home visits where requested
- To attend and offer service at outreach venues
- To support carers of people with dementia through quarterly support groups
- To support carers to access the Neighbourhood Networks Scheme and develop stronger links and referral pathways with GPs and other health stakeholders.
- To update existing customer information and carry out regular reviews of carers and to update action plans agreed with the carer
- To work closely with partners and initiatives such as PCNs and social prescribing, bereavement and pre-bereavement support, dementia carer support groups, dementia carer navigator service, memory assessment clinics and dementia carer training providers
- To support carers of people with dementia to access assistive technologies
- To handle telephone enquiries and provide the appropriate information using the available resources. Ensuring that the carers’ needs are identified and met, by giving
Skills and Qualifications
- Skills, knowledge and experience in advice provision to carers and a relevant qualification in dementia care
- Detailed knowledge of wellbeing issues, benefits and services affecting carers of people with dementia
- A good understanding of the needs and requirements of carers
- Ability to maintain substantial, detailed information systems including case file management
- Good skills with information systems include advice and information database systems.
- Ability to relate to, communicate and empathise with people from all different kinds of backgrounds and cultures
- Excellent understanding of team working relating to both inside and outside the organisation
- Excellent Customer Service skills with the ability to be completely patient and understanding
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term Contract (21/01/2026)
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 6 May 2025
Interview Date: 15 May 2025
The client requests no contact from agencies or media sales.
We are looking for a dedicated and passionate Project Worker to join the Lucy Faithfull Foundation’s Children & Young People’s Team. Our work makes meaningful and lasting difference to young people’s lives by preventing harmful sexual behaviour and by responding to incidents to restore safety and promote positive outcomes.
This new Project Worker role will support the delivery of a varied range of projects across our young people services, also offering opportunities to contribute to the development of exciting, new, youth-led initiatives. As part of your role as Project Worker, you will support in the development and delivery of our young people’s website, Shore, as well as providing non-judgemental and anonymous advice and support via our chat and email service.
We offer a welcoming and supportive environment, with access to excellent one-to-one and group supervision to develop your clinical practice. This is a varied and highly rewarding role, where you will be supporting our approach to youth participation and advocacy.
Alongside hybrid working, this role will be based at either our office in Bromsgrove, Worcestershire or Epsom, Surrey.
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office after one month in the position)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of Benenden medical cover
If you're interested in hearing more, please download our job pack.
#projectworker #youthprojectworker #youngpeople #youthwork #projects #clinicalpractice
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The finance assistant is part of the Finance and Resources function and reports to the Head of Finance. The role has responsibility for ensuring all accounts receivable and payable transactions are processed, recorded and completed. This is a key role for the Finance function to ensure organisational decision making is robust.
Purpose of the role:
Supporting the Head of Finance to ensure the organisation’s finances are accurate, compliant and up to date with responsibility for processing financial transactions. This includes maintaining financial records, preparing reports, ensuring the integrity of the finance system and managing customer accounts. The role also has responsibility for a broad range of financial administrative tasks and works collaboratively with a range of stakeholders providing financial support, advice and solutions.
The client requests no contact from agencies or media sales.
Strategic Volunteer Lead
We are seeking someone brilliant to be our Strategic Volunteer Lead and work collaboratively to support Youth Zones with their volunteering strategies, recognising and rewarding the huge benefits a volunteer workforce brings.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Strategic Volunteer Lead
Location: Home-based with travel (across North-West England & London) (home location within reasonable commutable distance of Youth Zones in North-West or London). Bolton and London offices can also be used as a working base, if preferred.
Salary: £32,500 to £37,000 0.8 FTE (dependent upon experience)
Contract: 18-month Fixed Term contract
Hours: Part-time, 30 hours per week (Hours can be worked flexibly – working pattern to be agreed at point of role offer)
Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon Wednesday 14 May
First stage interviews (virtual): Friday 23 May 2025
Second stage interviews (in-person in Wigan): Tuesday 3 June 2025
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a pioneering and growing Network of youth charities, it is paramount we have clear and robust volunteer strategies, maximising the value of volunteers.
You will promote a positive culture of volunteering across the Network, working collaboratively with Youth Zone senior leadership teams. This will include support and delivery of workshops, proactively focusing discussions to result in strategic commitment to volunteering. You will also support the Youth Zone Network with general volunteering advice and guidance, promoting best practice so our volunteers shine in their roles.
About You
You will have experience of volunteer recruitment and management, implementing volunteering strategies and thrive on working collaboratively. And you will be excited to work for an innovative, young person-centred organisation.
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering as many points as you can from the role profile. We’d also love to hear about your transferrable skills.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Volunteer Engagement, Volunteer Recruitment, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Lead, Volunteer Recruitment Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 May 2025
Interview Date: 16 May 2025
The client requests no contact from agencies or media sales.
All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.
Please note that the closing date for this role is 9th May 2025 however, we may close early should sufficient applications be received, so early application is advised.
Please be advised that this role is part-time working 15 hours per week and fixed-term with an expected to end date of 31st March 2026. The annual salary is £47,000 pro rata.
We have a preference for hybrid working, however we'll consider the role being completely remote for the right candidate.
Job Description
You'll be an experienced qualified High Intensity Therapist with BABCP accreditation who likes working as part of a supportive team to help clients who struggle with common mental health problems such as anxiety and/or depression.
You will be responsible for the clinical supervision of Mind and Body Practitioners and CBT Therapists. Supervision will be provided on both an individual and group basis. You will be expected to support the clinical governance of the Mind and Body service.
Interviews are due to take place around 19th May 2025.
Essential Skills
- Have a Post Graduate Diploma in an NHS Talking Therapies Course or a recorded/registered qualification in one of the following - nursing, social work, occupational therapy, arts therapy or within a psychological therapy – plus further post-graduate qualification training in CBT along with significant experience working as a practitioner
- Have accreditation with BABCP
- Have demonstrable experience working in mental health and young person services
- Have demonstrable experience with routine outcome monitoring
- Use clinical supervision and personal development positively and effectively
- Know child protection issues and other relevant legislation
- Be able to work within a team and foster good working relationships
- Have advanced communication skills
The client requests no contact from agencies or media sales.
Action for Nature - Community Organiser
Closing Date: Tuesday 29th April 2025
Accountable to: Action for Nature Manager
Location: This role is contracted at Brandon Marsh Nature Centre, Brandon Lane, Coventry, CV3 3GW but involves a mix of community based work and home and office working.
Salary: Grade 2b, £25,353 - £34,694
Benefits: Employers’ pension contribution up to 7% (with 4.5% from employee), 25 days holiday plus bank holidays, Access to Electric Vehicle salary sacrifice scheme, Employee Assistance Programme, Death in service benefit equivalent to 3x salary.
Contract Type: Permanent
Hours: Full time
Job Purpose:
The Action for Nature Community Organiser role is deeply place-based, working within a locality in Coventry. You will embed yourself in the community, listening to people on their doorsteps, in community spaces, and through local networks, building long-term trust and relationships.
Reaching out to a diverse range of people, particularly those who are underrepresented or marginalised and actively engaging with residents, stakeholders, community leaders, and local groups. Listening to their ideas and supporting them to lead on action for nature in ways that are meaningful to them.
Your work will centre on developing local leadership and building their collective power, shaping change in their locality that reflect their priorities, needs, and vision for a community that is designed with nature and wildlife in mind and encourages more people to join natures side, leading to a greener more nature positive city.
For more information please refer to the full job description and recruitment pack
Are you a proactive and motivated self-starter, able to work on your own initiative and prioritise a busy workload? Do you have an interest in heritage, conservation, and the environment? An additional exciting opportunity has arisen to join our church buildings team.
The Diocese of Lichfield is seeking to appoint a part-time List B Casework Officer, to assist in the work of the Lichfield Diocesan Advisory Committee (DAC). This is an established post (previously called Assistant DAC Secretary), which will complement our existing provision and outcomes in relation to church buildings.
The role includes responsibility for all List B casework ('minor' statutory applications for making changes to churches), and assisting with responding to general and pre-application enquiries. You may have previous experience of working in a DAC Office, or be seeking an opportunity to enter this field.
With proven organisational and administrative experience, and excellent written and verbal communication skills, you will be competent in using IT, computerised administrative systems, databases and websites.
Educated to degree level or equivalent, in a relevant field, you will also need careful attention to detail and a high level of accuracy.
This is a hybrid role, with home and some office working, so incorporating solo and team working. The post offers the opportunity to travel throughout the Diocese, for site visits, as required.
Salary: £17,100 (FTE £28,500) per annum. Hours: 21 hours per week (part time). 15 days holiday plus public holidays and an additional Christmas shutdown, and a non-contributory pension scheme.
Closing date: 15th May 2025 at 5.00 pm
Interviews: 22nd May 2025 (in-person, Lichfield)
The client requests no contact from agencies or media sales.
Are you experienced in the use of PowerBI or other data visualisation tools for developing reports and dashboards and used to manipulating data using complex formulas or programming? Then join Shelter as a Business Intelligence Analyst and you could soon be playing an important role at the heart of our Data Management & Insight team.
About the role
To provide management information and insight across Shelter, through the design and development of datasets, reports and systems using Microsoft Power BI and other tools.
To develop business intelligence reports and dashboards based on Shelters performance framework supporting an empowered self-service environment for colleagues.
About you
To succeed, you’ll need proven experience of analysing, interpreting and presenting datasets using PowerBI and working with CRMs and other systems. You’ll also need excellent Excel skills and familiarity with database structures such as SQL. Comfortable working with colleagues at all levels across an organisation, you enjoy nothing more than collating, analysing and disseminating business intelligence or helping others develop intelligence from reports and dashboards. What’s more, you’re keen to get involved in a variety of projects as part of a strategic programme aimed at improving the way we work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are:
Forget everything you think you know about employment services. We do things differently — really differently. We’re a bold, award-winning organisation that’s flipping the script when it comes to helping people with convictions rebuild their lives.
Here’s how:
- We train prisoners as Recruitment Consultants. Yep, real skills, real opportunities. You will be there manager.
- We bring employers inside prisons to meet, interview, and sometimes hire talent on the spot.
- We work closely in the community, breaking down barriers and helping people find meaningful employment after release.
The Role:
As a Community Employment Consultant, you’ll be the crucial bridge between prisons, employers, and the community. You’ll champion our candidates, support the senior team, and work closely with our inspiring peer-led team behind bars.
What You'll Be Doing:
✨ Build strong, collaborative relationships with prison staff.
✨ Work alongside the Head of Inside Job to organise buzzing monthly interview days.
✨ Connect with local and national employers, selling them on the incredible potential of our candidates.
✨ Craft creative strategies to engage employers who want to make a difference.
✨ Build vital relationships with Probation, DWP, Local Authorities, and third-sector heroes.
✨ Keep everything ticking over using our snazzy custom CRM portal.
✨ Provide hands-on, compassionate case management to individuals in the community, helping them overcome hurdles and land jobs.
Who You Are:
We’re not big on box-ticking, but here’s the sort of person who thrives in this role:
Comfortable and confident working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
Empathetic, non-judgemental, and a brilliant listener
Aware of the barriers facing people with convictions, and ready to help smash them
Curious about the world of work, local industries, and employment trends
A natural relationship-builder who can talk to anyone — from CEOs to candidates
Organised, IT-savvy (MS Office etc.), and able to keep good records
Strong writer – whether it’s CVs, disclosure letters, or impactful emails
Bonus points if you’ve got recruitment or case management experience .
Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.
Ideally you will need to drive for the role as our prisons are located on the outskirts of Birmingham and you will need to visit it once a week. The office is located in the city centre.
Why Join Us?
This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. It’s a cliché but we mean it.
Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.
You’ll get:
✔️ A salary that recognises your skills (£30-35K)
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: Interviews can be online or face-to-face
✔️ A warm, welcoming team coffee catch-up to cap off the
Helping people survive a prison sentence and thrive on release.

The client requests no contact from agencies or media sales.
Participation and Influence Coordinator (Mental Health)
Location: Birmingham
Salary: £25,836 (£12,918 pro rata for 18.75 HPW) per annum
Hours: 18.75 hours per week over 3 days (4 day working week will be considered)
There may be a requirement to work the occasional evening and weekend
Are you ready to champion lived experience at an organisational level?
Birmingham Mind is seeking a compassionate individual to join our new Participation and Influence Team as a Participation and Influence Co-ordinator.
This new and exciting team will work to embed lived and living experience across Birmingham Mind through service user involvement, peer mentoring, volunteering, and working with our Association. They will champion the value of lived and living experience and promote this work both internally and externally.
This new role will work closely with the Participation and Influence Manager on the three key areas of service user involvement, peer mentoring and supporting our Associate Group.
Working with the Participation and Influence Manager you will help maintain the infrastructure to support effective service user involvement across the organisation. You will work with Peer Mentors across Birmingham Mind and help to grow this project into new service and will support with recruiting and induction new mentors. Through working with our Associate Group on events and activities you will work to tackle the stigma around mental health.
This is a varied and exciting role! You will promote the positive benefits of that lived and living experience of mental health can offer and build upon and enhance the organisation’s approach to lived experience. Working with your team to ensure that opportunities for the lived and living experience are created, publicised, and promoted across the organisation, and work to improve participation and peer mentoring from feedback, learning and external resources and put appropriate changes in place.
The successful candidate will have an excellent understanding of the value of lived and living experience of mental health difficulties, with a good understanding of equality and diversity and a positive attitude to people who have experience mental health difficulties. You will need to share the values of our organisation and be passionate about our vision of “Better Mental Health for All” in Birmingham.
Joining Birmingham Mind means joining a diverse workforce, and an organisation that values living experience of mental distress. We are proud of our inclusive environment, and the support we provide to our staff as well as our service users.
All employees have access to affordable healthcare cover through PayCare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People.
We welcome and encourage applications from people who have experienced mental health difficulties.
For further information, please see the Job Description for full details of attributes, values and experience required for the role. Any informal enquiries can be directed to Danielle Murinas
Closing date for applications is Wednesday 30th April 2025
Interviews to take place on Friday 9th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.
We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.
Job Summary:
As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.
Key Responsibilities:
- Handle incoming calls and emails, including urgent enquiries from service users
- Triage applications and assign assessments to Recovery Workers
- Maintain accurate records using the Apricot system
- Develop and manage weekly staff rotas
- Prepare documents, letters, and reports for management
- Organise welcome packs for incoming residents and induction materials for new staff
- Greet and assist visitors, ensuring health, safety, and safeguarding compliance
- Order supplies, track maintenance issues, and maintain the treatment centre’s filing system
Qualifications & Experience:
Essential:
- Experience in a senior administrative or customer service role
- Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
- Strong organisation and time-management abilities
- Effective written and verbal communication skills
- Experience handling sensitive information with discretion
- Ability to work independently and manage multiple tasks
Desirable:
- Knowledge of the Apricot data system or similar CRM tools
- Experience working in a healthcare, or recovery-focused environment
- Level 3 Business Administration qualification (or equivalent experience)
- Familiarity with rota planning and resource coordination
What We Offer:
- A supportive and inclusive work environment
- The opportunity to make a meaningful difference every day
- Training and development opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to join the team in Herefordshire and Worcestershire. We’re looking for an enthusiastic, motivated and well organised individual to join the team in delivering a comprehensive Stroke Recovery Service across the region.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11266 Stroke Support Coordinator
Location: Home-based, Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (travel will include team meetings or other work-related meetings).
Hours: Part-time, 28 hours per week
Salary: Circa £21,948 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 4 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 20 May 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
• Working with the local Health and Social services to receive referrals to support stroke survivors and their carers.
• Providing personalised information, advice and support to address any needs identified.
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
• Providing regular reviews to support people in establishing and achieving their own personal goals.
• Completing 6 month Post Stroke Reviews.
About You
You will have experience and have a proven record:
• In a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Have the ability to use basic Microsoft system.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.