Team Leader Jobs in Belfast

• Hybrid Position
• Ideal for someone from an Audit and/or Social Impact Organisation

About Our Client

Arts Council England are the national development agency for creativity and culture in England. They champion creativity and culture across the country, develop talent in every corner of the nation, and support artists, practitioners and cultural organisations to work in partnership and to be world leading.

Arts Council believe creativity and culture not only inspire us, but they bring us together and teach us about ourselves and the world around us. In short, they make life better. From 2023 to 2026 Arts Council will invest over £467 million of public money from Government and an estimated £250 million from The National Lottery each year to help support the sector and to deliver their strategic vision.

Job Description

The Department for Digital, Culture, Media and Sport (DCMS) created the Culture Recovery Fund (CRF) to help cultural organisations and heritage sites during the COVID-19 pandemic. This Fund included a £254 million loans programme for arts, culture and heritage organisations. Arts Council acts as loan agent for the borrowers in the programme portfolio.

You will be responsible for all aspects of Arts Council's management of the CRF loans portfolio. You will be the principal contact with DCMS and will be required to meet with them regularly to report on a range of CRF loans portfolio issues and activities including formal portfolio reviews, loan re-profile recommendations, commissioning of external legal and financial advice, loans management process and systems.

The CRF Loans Director will have direct line management responsibility for the CRF loans team and your duties will include:

• Overseeing effective loans monitoring processes to identify where borrowers' business performance indicates a risk to loan repayment
• Reporting to DCMS on the performance of the loans' portfolio on a weekly, monthly and quarterly basis.
• Making recommendations on appropriate action to take on defaulting or at-risk loans.
• Ensuring performance management, risk and internal controls are in place and used effectively.

The Successful Applicant

The successful CRF Loans Director will hold an ACA/CCAB/CIMA qualification (or equivalent) with experience of working at a senior level and exposure to working with loan lenders and borrowers.

You will have excellent financial analysis skills and be able to present complex financial information in simple understandable form to decision makers and others.

Ideally you will have a background within an audit and/or social impact organisation and have an understanding of shaping a loans fund.

Application Stage

As part of the application process, you will be required to provide:

A personal statement of no more than 1000 words attached to your CV that explains how your skills & experience meet the essential experience criteria as listed in the candidate pack.

A supporting CV outlining your job history & qualifications, (including how you meet the essential technical criteria for the role)

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage. Feedback will be provided to those whose applications progress beyond the first shortlisting stage.

 

PLEASE CLICK HERE TO ACCESS THE CANDIDATE AND JOB PACK
 

Interview stage

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Closing date is 11:55pm on 6th January 2025

Pre-screening interviews with Michael Page will take place w/c 13th and 20st January 2025

We expect first stage interviews to take place week commencing Monday 27th January 2025. All dates are indicative & subject to change. Feedback will only be provided if you attend an interview or assessment.

What's on Offer

A salary £70,000 - £80,000 dependent on relevant experience alongside an excellent benefits package including a final salary pension scheme.

Hybrid working is also available for this role which can be based in any Arts Council location nationally (outside of London).

Contact
Bradley Glen
Quote job ref
JN-122024-6616410Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.

MAIN RESPONSABILITIES

The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.

• Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Prepare comprehensive, weekly reports that provide insights into membership growth and development.
• Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
• Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
• Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
• Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
• Maintain Nursing Now Challenge team project tracker
• Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
• Participate in any staff development and training activities as deemed appropriate for personal and professional development.

WHAT WE OFFER

• Flexible working hours
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment. 

HOW TO APPLY

Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.

If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

For further info please read the attached job description.

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade and our work receives worldwide coverage and widespread acclaim. 

Degrees’ programmatic work builds capacity through research grants, workshops, and community-building—all of these across the Global South. The initiative has been steadily growing since becoming a charity, and we plan on continuing to expand. Over the next few years, Degrees will offer grants to research teams in new countries and disciplines, support the scientists as they develop into regional leaders, and keep building a global community of experts.

The Programmes Director role offers a fantastic opportunity for the right candidate to advance while helping scale-up the organisation’s work. They will get to work with some the world’s leading SRM experts both inside and outside of Degrees and play a central role in building an initiative that is changing the field of SRM.  

Director of Communications

Location: Global remote

Salary: £80,000 - 85,000

Reports to: CEO

Closing date: 15 January 2025

Our vision at UnitedGMH is a world where everyone everywhere can access mental health support. We use our expertise in advocacy, financing and campaigning to advance this vision, focussing on rights, health systems, ecosystems, and field building to deliver progress. We are looking for an experienced and creative Director to lead communications for UnitedGMH and the Global Mental Health Action Network (GMHAN). 

You will have deep experience of global advocacy communications with the ability to develop and execute communications strategies with stakeholders across government, international organisations, civil society, the private sector, the media, research and academia. You will be confident in developing and implementing an organisational communications strategy, with a strong emphasis on brand, advocacy and digital communications to engage global audiences with UnitedGMH and GMHAN.

Reporting to the CEO, you will lead a small central team, manage consultants, and provide communications advice and leadership to colleagues and partners worldwide. You will represent the organisation externally and manage high-level relationships with corporate partners, major health bodies, donors and board members. You will play an active role as a member of the senior management team, contributing to organisation-wide strategies, plans and fundraising.

You are a driven individual able to lead a cohesive and compelling communications approach, which harnesses our brands, profile, content, expertise, networks and channels to best effect. This is a great opportunity for a creative and confident communications leader to build on UnitedGMH’s successes to date, and to be part of an organisation at the forefront of tackling global mental health challenges.

Attributes and experience

Essential

• An ability to develop and execute communications strategies to help achieve change at the highest levels of government and international organisations.

• Proven experience of improving organisational brand and positioning to be a ‘go-to’ organisation in its field.

• An inspiring leader and manager, able to get the best from colleagues and stakeholders. 

• Experience of working in global health and/or international development communications at a global level.

• Proven experience of leading multi-disciplinary communications teams spanning brand, creative, social media, strategic communications, publications, events, and media relations.

• Experienced in building and developing high-level partnerships, especially with global media, and initiatives to reach and engage target audiences.

• Strong interpersonal and team working skills, with the ability to collaborate effectively with colleagues at all levels.

• Fluent in English, with exceptional written and verbal communication and presentation skills. Able to turn technical policy information into engaging products.

• Political sensitivity, with the ability to apply good judgment in decision making.

• Proven ability to work and thrive in a fast-paced and changing environment.

• Effective in managing budgets, contracts and plans.

Desirable

• Knowledge and understanding of global health and associated networks.

• Additional language skills.

• Familiar with, and a champion of, communications informed by global and national experts including People With Lived Experience of mental health conditions. 

• Knowledge of best practice in communications for mental health

This is a global remote role and you must already have the right to work in the country where you are based.

To apply, please use the Charity Job website to upload a CV and Cover Letter and apply by 12pm GMT on 15th January 2025. No direct applications will be accepted.

Lead EPIC Restart Foundation and empower lives to restart positively after gambling harm.

Applications close at: 9 a.m. Monday 13th January 2025

Location: Remote (with occasional UK-wide travel)

About EPIC Restart Foundation

EPIC Restart Foundation is a charity grounded in the lived experience of gambling harm. We deliver transformational programmes that change lives.

Our team collaborates closely with individuals in recovery to create innovative programmes. These empower people across the UK to rebuild their lives following gambling harm. We build awareness of recovery support pathways and work to dismantle the stigma surrounding gambling addiction.

We address a crucial gap in long-term recovery support. Our approach is respected for its empowerment and focus on lived experience. The EPIC Restart Community is an inspiring online network offering community, learning, and connection. Our intensive programmes, Restarting Lives and Woman.Empowered, provide life-changing events, personal development, and recovery coaching.

Our team has grown significantly in recent years. We’ve directly supported over 600 individuals since our pilot launch in May 2021. Additionally, we’ve reached over 20,000 people through online and outreach activities. We’re embarking on a new two-year strategy aimed at becoming a Centre for Excellence in gambling harm recovery. We deliver transformational programmes with measurable impacts and influence stakeholders to increase support for those in recovery.

We currently have a strong financial position, but funding methods are set to change significantly. In 2025, the Government will introduce a statutory levy on gambling operators. Funds will be distributed to commissioners for research, prevention, and treatment grants. This process is still developing, so our path remains uncertain. However, we are optimistic and see growth potential as feedback on our work has been positive.

Who we are looking for

During a period of transformation, we need an experienced leader adept at developing relationships with commissioners. This could stem from the gambling harm sector or other relevant fields like addiction, homelessness, domestic abuse, or mental health.

Our Chief Executive must lead change effectively through ambiguity. Over 70% of our staff and volunteers have a lived connection to gambling harm, so it is vital that you can lead with empathy, kindness, and compassion, particularly during this time of transition.

As the new CEO, you will have:

• Excellent financial and interpersonal skills
• A stellar track record in delivering organisational development and growth
• Experience of significant income generation and robust financial management.
• Strategic vision.

You must be willing to support people in recovery, be sensitive to their needs and be committed to keeping people safe whilst making a difference.

We are committed to equality, diversity, and inclusion. We encourage all individuals to apply, particularly those with a personal connection to gambling harm, though this is not a requirement.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 13th January 2025.

The Organising and Local Mobilisation (OLM) Manager is responsible for managing ongoing support to food banks as they organise and campaign for change. This varied, proactive, and fast-paced role will involve working closely with grant funded Local Organisers as part of the Trussell Trust’s Organising Programme, frequently visiting food banks and delivering online and in person training.

You will hold responsibility for providing direct support as food banks develop effective campaign strategies – covering local and Trussell Trust priorities – and ensuring they have the capacity, skills, and resources to deliver them. You will also work closely with other departments at the Trussell Trust and external partners to support food banks outside of the Organising Programme to influence locally and play a leading role in mobilising them to campaign for change.

Role responsibilities

· Network area-wide delivery of the Organising Programme

Lead and manage the delivery of OLM’s Organising Programme in your network area, recruiting food banks to join, providing in-person and online training and ongoing relational support to Local Organisers to ensure campaign strategies are developed and delivered.  Organise and lead area-wide training, clusters, or events for food bank staff and volunteers to promote co-operation and sharing of good practice around local influencing.

· Training, Learning and programme development

Play a key role in the design and delivery of a programme of training and other learning for food banks covering organising, mobilising, and influencing. Contributing to impact and process evaluations and assisting food banks involved to explore future sources of funding, as required.

· Supporting food banks to influence locally

Empower food banks to develop their local influencing work, triaging influencing issues and managing input from other relevant Trussell experts to provide ongoing support that enables the food banks to progress their influencing work.

· Mobilising food banks in the Trussell Trust’s campaigns

Support the development and promotion of national Trussell policy campaigns, working with other teams and external partners to engage the food banks you support in taking action – including how they might take ownership of campaigns locally and help shape those priorities.

· Internal stakeholder engagement

Project manage OLM’s involvement in assigned cross-organisational projects – e.g. a policy campaign or strategic project, ensuring the OLM tam are consulted, negotiating with other teams and making decisions accordingly.  As part of an area-based matrix team you’ll work closely with other food bank facing staff to ensure a joined-up approach to food bank support, effective communication, as well as sharing learning and best practice.

· External stakeholder engagement

Build and maintain strong relationships with food bank leaders, staff, volunteers, and trustees, as well as establishing effective partnerships with a range of stakeholders such as local authorities, community organisations, and churches.

Person Specification

Technical skills and minimum knowledge:

· Experience of delivering organising work and / or campaigning for change at a grassroots, local and / or national level.

· Excellent knowledge and understanding of the political landscape of your assigned area.

· A confident communicator with the ability to successfully influence and negotiate with a wide range of stakeholders, including food bank staff and volunteers, local authorities, community organisations, and churches.

· Knowledge and experience of a wide range of campaigning tactics, campaign planning and developing theories of change.

· Ability to develop and deliver training for organisers, trustees, staff and volunteers from food banks, including event management.

Behaviours and competencies:

· Demonstrate a commitment to the values of Trussell.

· Role models inclusive behaviour and values, including demonstrating empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

· Able to build effective relationships with people from diverse backgrounds and with differing life experience, including in contexts where Christian faith plays a major role part, and in which people of all faiths and none collaborate to make a difference together.

· Effective project management ensuring alignment with the Trussell vision and strategy and collaborative working to maximise integration and effectiveness of activities.

· Is tenacious, proactive, creative and propositional, and makes things happen.

· Able to solve complex problems; with a self-motivated and solutions-focused outlook.

Key Stakeholders

· Food banks, including local organisers, project managers, volunteers, and people they support

· The wider OLM team

· Network Area Teams, who support food banks in their day-to-day work, including Network Leads, Area Managers, Network Church Engagement Managers, Network Volunteer Engagement Managers, and Pathfinder Leads

· Grants team

· Participation team

· Policy, Research and Impact directorate

· Strategic Communications department

· Audience Insight and Engagement department

• Lead and strengthen organisation after a period of significant change
• Be a key part of the executive team

About Our Client

Being able to walk, wheel or cycle can change your life: from improving your health, reconnecting with friends and family or being able to get about without the expense or stress of a car journey.

Sustrans is the charity that has been working since 1977 to make this possible for more people. We need a new Executive Director of Finance and Resources to help realise our ambitions for 2030 and beyond.

Our new strategy for 2025-30 is exciting. We're going to make the 12,000-mile National Cycle Network that we created almost 30 years ago even better, transform the school run, put active travel at the heart of new developments and link up walking, wheeling and cycling better with public transport. And we're renewing our brand so we can engage more people to help us make their community better.

You'll join us as the charity emerges from a major reorganisation, so we need a leader who can inspire support, bring teams together and get things done.

Job Description

The purpose of this role is three-fold.

First, to ensure that Sustrans has the people, money, processes, controls and systems to deliver its 2025-30 strategy, as efficiently and effectively as possible. 

Second, to support the CEO in holding the organisation to account for delivery, and to drive continual improvement of this delivery across all functions.

Third, through effective financial planning and control, to ensure that Sustrans remains financially sustainable.

To do this effectively, this role is responsible for the following functions: Finance; IT; People; Planning, Governance & Assurance.

Key responsibilities:Finance

• Responsible for the overall financial strategy and financial planning for the charity, including the development of effective financial policies, and for the annual budget and business plan.
• Leading all financial operations of the organisation including business partnering, financial analysis, accounting and treasury, contract and grants management, and procurement. Provide regular financial updates, recommendations and strategic insights to the Executive, Board of Trustees and associated sub-committees.
• Lead the promotion and delivery by the whole organisation of good financial management so that the funds and assets for which the Charity is responsible are safeguarded and used appropriately, economically, efficiently and effectively.
• Accountable for producing annual statutory accounts for each financial year.

IT & Systems

• Strategic oversight of IT operations and successful evolution and implementation of our Systems & Technology strategy and roadmap.

People

• Responsible for developing Sustrans' culture and people capability by ensuring the right structures and processes are in place to nurture and develop the Charity's people. This includes determining relevant strategies and HR and policies, and then ensuring their implementation through an approach of continual improvement.

Governance* Planning & Assurance - including Risk, Health and Safety, Legal, Data Management, Procurement, Planning, Reporting, 3rd line programme and project assurance, Continuous Improvement

• As the designated Executive lead for Health and Safety - review, update and ensure the effective delivery of Sustrans Health and Safety Policy.
• Responsible for the Charity's risk framework, enabling the Board to set the organisation's risk appetite and then for the processes and tools that enable risk to be rigorously identified and managed.
• Data governance, ensuring compliance and risk minimisation on all matters of data protection and governance.
• Developing and implementing the processes required to ensure consistent and timely reporting of all performance across the Charity and up to the Board of Trustees, to ensure line of sight into delivery of the strategy and provide the foundations for improvement.
• Second line assurance of project and programme delivery across Sustrans.
• NOTE: Governance* and third line Corporate level assurance sits within this Portfolio but reports to the CEO.

The Successful Applicant

• Qualified member of an accountancy body or holder of an equivalent qualification.
• Extensive experience of strategic planning and effective implementation.
• Experience of successfully leading and managing complex organisational change and improvement with quantifiable results.
• Experience of leading teams successfully through change.
• Proven track record of leading and developing high performing teams to deliver organisational excellence, impact, and efficiency.
• Experience of implementing organisation-wide business planning, budgeting, and reporting framework.
• Deep knowledge of financial planning and strategy.
• Financial Acumen: Ability to think strategically about financials and put this into practice through budgeting and business planning.
• Up-to-date knowledge of relevant financial legislation, accounting conventions, and best practices.
• Proven track record of managing complex projects and programme delivery.
• Experience (ideally in multiple sectors) at executive level across multiple portfolios.
• Experience of working collaboratively across organisational functions, and geographies.

What's on Offer

This role offers a salary of £107K plus benefits.

As with all our leadership positions, this is a hybrid role. We welcome applications from across the UK, as we have offices across the country. 

You won't need to be tied to an office but will provide regular visible leadership to teams with some travel to meetings and events across the UK. 

Work life balance is important at Sustrans and appreciated by all who work here. We offer flexible working including a 9 day fortnight. 

This role is closing January 27th 2025 and will remain open on our website until this date. 
Contact

Rochelle George
Quote job ref
JN-122024-6614789Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Public Relations Internship-Remote

Organisation Profile

We are a global literacy charity with a strong focus on PR and media exposure to create greater community education and awareness.

With over 13 years of experience we work with mainstream media, social media, influencers, celebrities, and partners to build our brand and highlight the topic.

More information: visit the websites of  World Literacy Foundation and World Literacy Summit 

Project Description & Training Provided

* Create a strategy & roadmap document for an upcoming global literacy conference next year.

* assisting to write press releases

* researching into influencers

* researching into media contacts

* writing blog posts

* helping to organise PR images

* assisting to create PR strategies, ideas and concepts

Skills or Experience Required

You must be a 3rd or 4th  Public Relations student

 Learning Outcomes

Online Communication

Remote Team Work

Problem Solving

Responsibility

Creative Thinking

Planning & Organisation

Attendance:

15 Hours Per Week

Duration: January 15-April 15 2025

Stipend Offered:  £10 per hour

Important Information

• We allow flexible working, including the option for compressed hours. We can accept applications to work 4 days/week if preferred.

• The role will require some travel throughout the East Midlands region, and occasional travel to London. All travel expenses are covered. We strongly encourage applications from people based in the East Midlands, although this is not an essential requirement of the role.

• If you have questions about the role, please contact us. Please note that the office is shut from 20th December – 6th January.

• Interviews are scheduled to take between 13 – 15th January.

About the Citizens UK and Living Wage Foundation

The Living Wage Foundation (LWF) was launched in 2011 to tackle in-work poverty. We encourage and celebrate employers that pay the real Living Wage- calculated according to the cost of living - through an accreditation programme. We have additional schemes which address other aspects of in-work poverty, such as insecure contracts and pensions. We also run local and national campaigns to promote the Living Wage in different sectors and regions. There is more information on our website: What do we do?

The Living Wage Foundation is one of several projects run by charity Citizens UK - the home of community organising. Citizens UK train and coordinate civil society leaders to work on the issues that matter to them.

Our culture is driven by our six organisational values: Solidarity, Kindness, Courage, Integrity, Inclusion, and Relational. You can read more here.

Please note, at the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Summary of Role

We are looking for highly motivated and organised individual to deliver our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

Responsibilities may change over time, but at present your day-to-day activities will include:

• Growing the Living Wage movement in the East Midlands. You will have remote support from a Senior Manager.

• Provide administrative support to a Programme Manager in an additional region (currently East London).

• Support one of our additional projects or schemes (such as our Recognised Service Providers, Living Hours, Living Pensions, Global Living Wage or Living Wage Funders)

• Additional responsibilities, such as: Working closely with colleagues across the Living Wage Foundation and Citizens UK, develop resources, facilitate meetings, coordinate events, represent LWF externally, contribute to our strategy, develop our policy, and prioritise your training and personal development.  

 Main Responsibilities

Living Wage Accreditation

• Support potential Living Wage Employers through the accreditation process, from dealing with initial enquiries to checking and processing their accreditation.

• Deliver a high-quality experience to accredited employers in your region and build strong relationships. Encourage employers to be advocates and engage with our additional schemes and campaigns.

• With help from the wider team, develop plans and build strategic relationships to grow the number of accreditations in your region.

• Review and monitor Living Wage policy issues and communicate these through internal and external facing guidance.

Project Support

• Provide support to projects which grow Living Wage accreditations and improve the quality of service offered.

• Engage with a diverse range of internal and external stakeholders to further project goals

• Support the growth and development of new and existing Living Wage schemes such as Recognised Service Providers, Living Wage Funders, Living Wage Places, Living Hours, Global Living Wage.

 Administration

• Respond to telephone and web-based enquiries by providing advice and guidance to employers and supporters.

• Provide administrative support for all aspects of the accreditation journey.

• Manage and keep information up to date on our administrative systems, including the Salesforce database of employers.

• Support the maintenance of our systems to ensure efficient processes

• Develop reports to enable effective monitoring and evaluation of our impact and progress against plans.

• Coordinate and administrate steering, advisory or leadership groups as required, including coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Events and Communications

• Plan and organise events to celebrate and grow our network of Living Wage Employers, including playing an active role in the delivery of Living Wage Week and assisting other members of the team with event logistics.

• Represent and speak on behalf of the Living Wage Foundation at internal and external meetings and events.

• Develop or feed into employer resources including marketing materials, blogs, reports, templates and guides.

General

• Work with Citizens UK Community Organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign.

• Responsibility for delivering agreed areas of the Living Wage Foundation’s work plan and leading on agenda items to report into team meetings.

• Feed into the Living Wage Foundation strategy and objective development.

• Work collaboratively with colleagues to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

  Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

• A minimum of 2 years proven, comprehensive experience in an administrative role (E)

• Experience of managing and updating Salesforce or similar databases (D)

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

• Excellent time management skills with the ability to juggle a wide range of competing demands (E)

• Understanding of database and systems management (E)

• Ability to take in and interpret information and present in a succinct manner (E)

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

• Ability to act on own initiative to introduce and develop new systems as appropriate (E)

• Strong attention to detail  (E)

• Strong IT skills to include MS Office and database software (E)

• Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

 About the Application Process

The Living Wage Foundation is committed to being an inclusive employer. We would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith. We want our employees to be themselves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.  It’s important that our team represents the communities we serve, therefore we are particularly interested to hear from candidates who have experience of low pay.

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.  

We welcome applicants from different backgrounds and will do our best to meet reasonable adjustments and access needs for disabilities during and after the recruitment process.  

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.  

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.

Got any more questions?    

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions, please contact us (Please note that the office is shut between 19th December – 6th January).

Impact & Evaluation Officer

Hours of work: Part time (0.5 of full time – 17.5 hours a week) post with occasional weekend and evening work and overnight stays.
Salary: £27,000 (FTE) (this is a part-time role and the salary will be pro-rated)

About Re-engage  

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together. 

Our vision is a world where no one is ever too old to make friends and enjoy social interaction. 

Our mission is to work within communities to end social isolation and loneliness in older people. 

Role purpose 

In this role you’d be supporting the Head of Impact and working alongside the policy and impact officer to deliver our impact and evaluation activities. This includes delivering our monitoring, evaluation and learning framework; conducting bespoke research; working directly with beneficiaries and volunteers; and using technology to demonstrate and communicate the impact Re-engage has on the lives of older people experiencing loneliness and social isolation. 

Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate. 

Main tasks and responsibilities:

• Support the administration and ongoing development of our regular monitoring, evaluation and learning activities, including monthly, quarterly and annual reporting
• Administer the routine capture of impact and evaluation data, using our systems and CRM database, ensuring the accurate recording of data in line with GDPR guidelines and best practice
• Conduct a range of evaluations using both quantitative and qualitative methods including online, telephone and paper surveys, interviews and focus groups 
• Analyse and prepare impact and evaluation data for teams across the organisation, including our fundraising, communications, service delivery, engagement and senior management teams 
• Maintain and support the development of impact and evaluation digital content on the organisations intranet and external website
• Use technology, including Microsoft Customer Voice, PowerBI, Dovetail and Canva to analyse and communicate impact and evaluation data for both internal and external audiences, including the production of reports, infographics and digital dashboards
• Conduct primary and secondary research for funded projects and service development
• Support the administration of our Advisory Group, made up of our beneficiaries who provide regular feedback and input into our services 
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support 
• Support the impact team with general administration, including handling the impact mailbox, data entry and postal mailings 
• Support the administration of the impact team’s policy and influencing work
• General responsibilities:
• Show a clear commitment to Re-engage’s values, culture and mission to end social isolation and loneliness in older people 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures.  
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required. 

Person specification: 

Essential 

• A degree (or equivalent) in any subject or demonstrable equivalent experience in research/data analysis/evaluations or similar (paid or voluntary) 
• Basic data collection and/or analysis experience
• Excellent interpersonal, written, and verbal communication skills - able to engage with and communicate with older people and generally with people from all walks of life  
• Understanding of, or interest in learning about loneliness, social isolation and issues that affect isolated and lonely older people 
• Excellent IT skills and good knowledge of Microsoft packages including Excel, Outlook, Word, and PowerPoint 
• Self-motivated, organised and methodical approach to work with excellent time management and ability to work with minimal supervision and deliver against KPIs 
• A confident and competent administrator with excellent attention to detail and a strong understanding of the importance of record-keeping 
• Understanding of the importance of brand and commitment to the brand guidelines 
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems 

Desirable 

• A degree in a relevant field such as social sciences, psychology, social research, statistics, data analysis or similar 
• Experience of designing and/or conducting social research or evaluations, including surveys, interviews and/or focus groups 
• Understanding of a range of monitoring and evaluation methods including qualitative and quantitative methodologies of data collection 
• Understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.  
• Advanced Excel or Power BI skills and experience  
• Experience of presenting data/research/findings in multiple formats e.g. reports or presentations to different audiences 
• CRM or database experience 
• Experience of working in a charity and/or with grant-funded projects 

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
 
How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.   We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
 
We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles 
 
The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.   To enable this please ensure your name you use on the application form matches exactly with that on your CV.
 
We also add competency questions to the process which asses your approach to real issues that you would face in this role.   Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

Deadline to apply is Sunday 12th January 2025 and interviews are expected to be held the week of 20th January 2025.

REF-218 665

Does your extensive experience of delivering and implementing AREI strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.

Interview stage 1 – online: Monday January 27th, 2025

Interview stage 2 – face-to-face, Old Street, London: Wednesday 5th February, 2025

About the role

Join us, and you could soon be responsible for leading on the design and delivery of Anti-Racism, Equity and Inclusion (AREI) development plans and the management of change in support of Shelter’s strategic and operational plans. Along the way, you’ll get to work with a variety of Directors and Human Resources colleagues, as well as a number of key stakeholders across Shelter  to operationalise programmes and interventions which will help the organisation achieve its strategic objectives. Providing strategic oversight and professional advice on AREI matters, supporting best practice development, facilitating regular workshops, training programmes and events and providing regular reports to inform Equity & Inclusion I decision making – these are just some aspects of this high-profile role.

About you

An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity, , and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims.  It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.

Any applications submitted without a cover letter will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.