Team Leader Jobs

We have an exciting fixed-term contract opportunity for a qualified IDVA Service Manager to join Victim Support's specialist Children and Young People Domestic Abuse service (STREET) as a Team Leader in Gloucestershire. This role is offered on a fixed term basis up to 31st March 2026.

Do you want to make a difference everyday? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at the Victim Support office in Gloucester (Eastgate House) with travel expected throughout Gloucestershire. We are looking for someone who is YPVA qualified or willing to work towards this qualification.

As the STREET DA CYP Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for an experienced team leader to join our Children & Young People's Domestic Abuse team in Lancashire , working 37.5 hours per week.

You will be responsible for a team of Caseworkers supporting young people who have witnessed Domestic Abuse from the age of 5 - 18 years. The caseworkers work on a one to one basis with those affected, as well as providing group sessions to suitable cohorts. Support is provided mainly within schools however interventions can also take place within local communities.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based from either Preston, Accrington or Blackpool office. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Team Leader you will be:

Ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets. Supporting and effectively managing operational staff, to achieve the overall aim of supporting clients meeting the VS Servic e Model.

The role will work collaboratively with the Operations Manager/Management team, in the implementation of the VS business plan and the continuous development of the service to maximise positive outcomes for clients.

This role will focus on the performance management of direct line reports including the allocation/auditing of cases and the collation of service performance reports, measuring KPIs and quality compliance.

You will need: -

• Considerable experience of working with children and young people, experience of delivering groups would be advantageous.
• You will have a thorough understanding of the impact of Domestic Abuse on children and young people.
• Experience of risk assessment and case management.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you a passionate and experienced people manager with a love for animals? Do you thrive in a fast-paced environment where your management skills can truly make a difference?

We are looking for a Team Leader to join us in our Cats and Small Pets team, the team who are responsible for providing support to six different species and working with around 100 cats and small pets at our site, as well as supporting a similar number within our foster provision.

As Team Leader Cats and Small Pets you will oversee the entire pet journey from admission to rehoming. You will supervise day-to-day operations as point of contact whilst ensuring adherence to relevant policies, procedures, risk and safety assessments. Through a clear understanding of the pet's journey, you will focus on maximising throughput, resolving issues, and collaborating across departments.

As someone with strong problem-solving and coaching skills you will inspire and develop the team, managing and motivating your direct reports and the wider team to deliver on departmental goals. This will include working alongside other Team Leaders with recruitment, development and performance management to build a positive team culture.

This is a fantastic opportunity for someone with the right skills to make a significant impact in helping pets in need; last year Woodgreen provided safe shelter, specialist care, and a brighter future for over 1100 cats and small pets.

This is a full time, permanent opportunity with the expectation that our successful candidate will work from our site. In return you will receive a salary of £28,873 per annum and we can also offer you;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shops.

To apply for this opportunity please submit your cover letter and CV.

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

35 hours per week
£30,550 per year
Remote
Are you passionate about making a difference in the lives of people affected by sight loss?

We are looking for a dedicated Counselling Team Leader to join our Eye Care Support Services team. In this role, you will provide high-quality, time-limited counselling and emotional support over the telephone and online. You will also lead and manage a team of counsellors and volunteer counsellors, ensuring they deliver exceptional service to our clients.

Key Responsibilities:

• Provide telephone and online counselling to clients affected by sight loss, adhering to the British Association for Counselling and Psychotherapy (BACP) ethical framework.
• Manage and support Sight Loss Team Counsellors, including recruitment and line management.
• Offer accurate and accessible information to clients about available services, empowering them to make informed decisions.
• Develop and improve the range and quality of information regarding emotional support and counselling services.
• Manage a caseload of clients, ensuring referral waiting times are well managed.
• Develop links with other professionals and respond to enquiries about emotional support services.
• Lead the development and support of our volunteer counsellors, including recruitment and regular support.
• Deliver training and workshops to other professionals.
• Participate in service development, monitoring, and evaluation.

Qualifications Required:

• A recognised 3-year Diploma level Counselling qualification or equivalent.
• Registration on a PSA recognised register. Membership of the British Association of Counselling and Psychotherapy and adherence to its Ethical Framework for Good Practice or equivalent with another recognised professional body.

Skills and Experience Required:

• Knowledge of a range of counselling approaches and types of service.
• Experience in delivering effective telephone and online counselling within a time-limited framework.
• Experience in managing counsellors and volunteer counsellors within an organisational setting.
• Experience in maintaining information systems that provide relevant and accurate information.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Join us in making a positive impact on the lives of people affected by sight loss. Apply now to become our Counselling Team Leader and be part of a dedicated team committed to providing exceptional support and care.

We have an exciting opportunity for a Team Leader- Triage and Early Intervention to join the Lancashire team based at either Preston, Blackpool or Accrington covering the Lancashire area working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at either one of our offices covering the Lancashire area, once you have completed training & probation period you can apply for hybrid working, all travel costs to and from appointments from your office base will be reimbursed.

As an Team Leader Triage & Early Intervention you will:

• Manage a team who deliver initial support services and ensure high quality support and effective triage work is completed for people affected by domestic abuse, in accordance with local operating procedures and be responsible for delivery of a professional and effective telephone and face to face support service.
• Accountable for the performance of the team against local plans and performance standards; including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all relevant legislation.
• Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients
• Provide advice and guidance to Triage & Early intervention Officers during shifts including quality assurance of Safeguarding referrals, (Safelives) DASH RIC, onward referrals to partner agencies, etc.
• Responsible for data security, data sharing and systems management for the service delivery team

You will need to:

• Have a good understanding of domestic abuse & the impact on victims and their children
• Understand risk assessment, safety planning & risk management for victims and their children
• Have knowledge of Safeguarding issues, and the legal responsibilities surrounding these issues
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims and their children.
• Have experience of working within a multi-agency and legislative framework.
• Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
• Have experience of managing a team dealing with complex caseloads, able to prioritise to deal with competing demands.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent communication, negotiation and advisory skills, both written and verbal.
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.

This role will involve some travel between offices therefore a driving licence and access to a vehicle would be advantageous.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Team Leader to join the Domestic Abuse team in Accrington or Preston working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for a Team Leader to manage the team based in Preston or Accrington supporting victims of all risk levels. It is a very busy service and a demanding role and you will need to have lots of passion, experience, drive and resilience to ensure that your team are supported effectively and delivering good quality services.

As a Team Leader you will be Supporting a team of 6-8 staff providing expert advise and guidance and conducting robust case management to ensure that your team are providing quality services and addressing the needs and risks of our clients.

You will need:

• An IDVA accreditation or equivalent
• Experience of managing a team of a similar size and scope in a comparable service.
• An extensive understanding of domestic abuse, risk assessment and risk management including experience of working with high risk victims and/or perpetrators of domestic abuse, those with complex needs and/or challenging behaviour.
• The ability to build relationships with key stakeholders and develop multi-agency responses to support victims and reduce the harm they potentially face
• The ability to advocate and appropriately challenge agencies in order to achieve positive outcomes and reduce the risks posed to victims
• To be flexible, adaptable and highly resilient.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families. 

As a Play Team Leader, you will supervise and deliver a range of inclusive social, recreational and adventure play-based activities at The Yard, with the rest of the play team.

Position: Play Team Leader

Location: Linn Park, Glasgow

Salary: £27,000-£29,000 (depending on experience)

Hours: 37 hours per week across a 5-day pattern, Tuesday to Saturday

Benefits: 32 days holiday per annum (including public holidays), training & development opportunities, life assurance, company pension, health cash back plan, free uniform

About the role:

Your daily routine will be as varied as the needs of the people you are supporting. You will be ensuring the safety of the children within The Yard, engaging children and young people in creative play, liaising with their parents and carers, schools and other organisations to ensure service satisfaction remains high and supervising the play and volunteering staff effectively.

About you:

If you would like to work in a supportive and understanding work environment, where the team is highly committed to our mission, we would love to have you on board:

This job is for you if you have:

• Experience of working with children and young people with a range of disabilities.
• Excellent communication skills, both written and verbal.
• Excellent organisational skills and administrative abilities.
• Leadership skills and team building capacity.

We very much welcome previous experience working as: Playworker, Team Leader, Room Leader, Special Educational Needs Coordinator

Housing Team Leader 

Wellingborough - Hybrid Working 

£42,244 with an essential car payment of £1,657

Hybrid Working, predominantly working from home, with an option to book a desk in the office

12-month fixed term maternity cover

Our client is looking for an experienced Housing Team Leader join their Housing Services team. The successful candidate will have the skills to lead and supervise a team of Housing Officers and to be responsible for the effective delivery of a high-quality, customer-orientated, housing management service. You will have a sound understanding of delivering excellent customer services and have the ability to lead and motivate a team. 

Your main responsibilities will include: 

• To provide line management to a team of Neighbourhood Housing Officers (including the allocation and monitoring of work, managing annual leave and sickness, and managing conduct and performance in line with the associations policies and procedures) 

• To ensure the delivery of excellent, customer focussed services to tenants, shared owners, and leaseholders, to Include: low level anti-social behaviour; estate management services; and the management of the association’s green spaces and communal areas 

• To assist the Housing and Income Services Manager in the achievement of Key performance Indicators, Operational Performance Indicators and wider objectives of the Housing and Support Services team. 

Who they are looking for: 

• Previous experience of working in the housing sector, specifically in relation to housing and tenancy management. 

• An excellent people manager, with experience of managing front line staff.

• Advanced knowledge of legislation and regulation relating to housing and tenancy management. 

• Able to work as part of a team as well as the ability to lead one. 

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for. 

 In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme. 

About them: 

They own and manage around 5000 homes with a £22 million turnover and their mission is to “work successfully with their customers and communities to provide great services and high-quality living environments.”

If you feel you have the relevant skills and experience and you don't want to miss out on this great opportunity to work with a forward thinking and wellbeing focused team, apply today as this role could close early for the right candidate. 

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.

Do you have an understanding of the needs of people with dementia and their carers?  

Could you lead and support a team of Dementia Advisers to deliver an effective service to clients? 

Age UK Sutton is a local, independent charity with a mission to make Sutton a more Age Friendly Place. We deliver a mixture of services for those 50+, their families and carers, run a social enterprise and are involved in local influencing and strategy.  The Dementia Hub has been formed from key learning and insight gathered through a year-long pilot period of delivery and the first joint Health & Social Care Dementia Strategy commissioned in Sutton.The service aims to offer a central, single Point of Support in the Borough and enable people with dementia and their carers to live well and maintain their independence for as long as possible.  

We are looking for a Team Leader to provide supervision and support to a team of Dementia Advisers and service volunteers and to co-ordinate the Dementia Hub.  This new role will work alongside a passionate team to develop a growing service.

Age UK Sutton are looking for a supportive and person-centered individual to: 

• Team lead five part-time Dementia Advisers and service volunteers; 

• Provide a seamless service that offers consistent and timely access to information and support, including exploration of client needs and triaging as appropriate; 

• Build relationships with health and social care professionals and work within the Memory Assessment clinic; 

• Carry out skilled record keeping and contribute to the monitoring and evaluation of the service; and 

• Promote the service within all communities to ensure the service is accessed by individuals across the Borough.  

Training and development opportunities are available to all staff.

Full details about the role, including a person specification, can be found within the job pack. Once you click to apply, the job pack will be available to download and view. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. 

To apply, please submit a CV and supporting statement. We expect candidates to address the experience, skills and knowledge sections of the person specification, found within the job pack, within their statement. 

This is a fixed-term contract for 12 months with potential to become permanent.   

Closing date for applications: Wednesday 9th April  

Advice Team Leader
Full-time 34.5 hours per week over 5 days
​Location: Hybrid working / Leeds, West Yorkshire with a minimum of 40% in the Leeds office
Salary: £35,497.67 - £39,182.78 per annum
​Contract: Permanent
DBS: An enhanced DBS check is required for this role

About us

At Epilepsy Action we are inclusive, supportive, and committed to creating a world without limits for people with epilepsy. As we embark on our new 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this.​

By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the organisation.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

About the role

​We’re launching two exciting new projects within our helpline team, that will focus on the wellbeing of our service users; we need a motivated and inspiring Team Leader to help bring them to life! This is a unique opportunity to shape services, support people in need, and lead a dedicated team to deliver meaningful change.​

Are you passionate about empowering people with knowledge and support? Do you thrive in a fast-paced, people-focused environment? Are you a problem solver who can drive change and inspire a team? Do you have experience in helpline services and/or call centres, If so, this is your opportunity to take on a rewarding role at the heart of our mission to support those affected by epilepsy.​

​As our Advice Team Leader, you will play a pivotal role in ensuring the successful expansion of our helpline and ensuring it continues to offer high-quality advice and information. Your key responsibilities will include:

• A natural leader with strong project management skills and a passion for making a difference 
• Ensuring excellence – maintaining and enhancing information, advice and casework service quality to meet the highest standards.
• Driving community impact – collaborating with internal and external stakeholders to ensure our service reaches and supports diverse communities.
• Innovating for the future – assisting in developing new service proposals to expand our reach and effectiveness.

About you

​We are looking for someone with a passion for people and a drive to make a difference. To thrive in this role, you will need:

• Outstanding communication skills.
• Strong leadership - you know how to bring out the best in your team.
• Problem-solving - Challenges do not faze you.
• Adaptability and resilience – no two days are the same, and you thrive in a fast-paced, ever-changing environment.
• Project management skills.

Why this role matters

​Every call, every message, every conversation has the power to change a life. As Advice Team Leader, you will be at the forefront of delivering crucial support and shaping the future of our services.​

Are you ready to make an impact? If you are looking for a role where your leadership, compassion, and drive can create lasting change, we would love to hear from you. Join us on this incredible journey and be the force behind a service that truly transforms lives.

Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.​

We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.​

Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.​

Interested? Click apply and you will be redirected to our recruitment system to complete your application.​

Closing Date: Friday 4th April 2025 - 5pm
Interviews: In-person interviews to be held on 22nd & 23rd April 2025
Recruitment process: Panel interview and presentation task - potential for informal chats as part of the process

Fundraising Team Leader – Médecins Sans Frontières (MSF)

Location: Glasgow and areas surrounding
Job Type: Full-time
Salary: £13.50 per/hour

Inspire. Lead. Make an Impact.

Médecins Sans Frontières (MSF) is seeking a Face-to-Face Fundraising Team Leader to drive and support a team of fundraisers in securing vital donations for MSFs life-saving medical work around the world. You will be situated in events, shoppings malls and train stations interacting with members of the public, leading your fundraising team by example! 

About the Role

As a Fundraising Team Leader, you will:

• Inspire and motivate the public to support MSF through face-to-face fundraising.
• Lead, train, and coach a team of fundraisers to meet and exceed fundraising targets.
• Maintain high fundraising standards and ensure compliance with safeguarding and data protection policies.
• Assist with logistics, reporting, and operational coordination.
• Act as the first point of contact for your team in safeguarding situations.

What We’re Looking For

• At least six months of experience in face-to-face fundraising and/or team leadership.
• Strong leadership and coaching skills to inspire and develop fundraisers
• Excellent communication and interpersonal skills.
• Passion for humanitarian work and MSF’s mission.
• Ability to work independently while contributing to a team.
• Flexibility to travel across London and the UK as needed.

What We Offer

• A competitive hourly wage of £13.50
• Comprehensive training and leadership development.
• The opportunity to work with a globally respected humanitarian organization.
• A dynamic, supportive, and mission-driven work environment.
• A chance to make a real impact by helping MSF provide urgent medical care worldwide.

How to Apply

To apply, submit your CV and a letter of motivation via our website before the closing date.

If successful, you will need to spend a week in London to undergo training.

Together, we save lives! Join MSF as a Team Leader today! 

Fundraising Team Leader – Médecins Sans Frontières (MSF)

Location: London
Job Type: Full-time
Salary: £15.75 per/hour

Inspire. Lead. Make an Impact.

Médecins Sans Frontières (MSF) is seeking a Face-to-Face Fundraising Team Leader to drive and support a team of fundraisers in securing vital donations for MSFs life-saving medical work around the world. You will be situated in events, shoppings malls and train stations interacting with members of the public, leading your fundraising team by example! 

About the Role

As a Fundraising Team Leader, you will:

• Inspire and motivate the public to support MSF through face-to-face fundraising.
• Lead, train, and coach a team of fundraisers to meet and exceed fundraising targets.
• Maintain high fundraising standards and ensure compliance with safeguarding and data protection policies.
• Assist with logistics, reporting, and operational coordination.
• Act as the first point of contact for your team in safeguarding situations.

What We’re Looking For

• At least six months of experience in face-to-face fundraising and/or team leadership.
• Strong leadership and coaching skills to inspire and develop fundraisers
• Excellent communication and interpersonal skills.
• Passion for humanitarian work and MSF’s mission.
• Ability to work independently while contributing to a team.
• Flexibility to travel across London and the UK as needed.

What We Offer

• A competitive hourly wage of £15.75
• Comprehensive training and leadership development.
• The opportunity to work with a globally respected humanitarian organization.
• A dynamic, supportive, and mission-driven work environment.
• A chance to make a real impact by helping MSF provide urgent medical care worldwide.

How to Apply

To apply, submit your CV and a letter of motivation via our website before the closing date.

Together, we save lives! Join MSF as a Team Leader today!