Team Assistant Jobs in London

About Us 

The Barbican is an international arts, conference and learning organisation in the heart of the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

About the role 

Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work? 

We’re seeking a Development Assistant to join the Barbican’s Development department, who are responsible for securing income for the Barbican from a variety of sources including donations, grants, patronage, sponsorship and corporate memberships. 

This is an excellent opportunity for someone looking to build on their fundraising experience and contribute to the work of an exciting multi arts venue at a key point of change for the organisation. The successful candidate will be a strong analytical thinker who can work with multiple systems and prioritise and manage different projects simultaneously. The successful candidate will be supported to gain experience across the full spectrum of fundraising activity. 

 The Development Assistant supports our fundraising goals in these key areas: 

· Supporter CRM database (Spektrix) 

· Gift Administration 

· Audience Giving fundraising

· Office management 

· Reporting and insight 

· Data governance and compliance 

This operational support underpins the success of the Development Department and plays an important role in supporting growth and success of an ambitious fundraising team. This position plays a vital role in assisting in the delivery of efficient administration for the Development team, the highest standard of donor relations and event support. The post holder will work closely with the Development team and provide donor and event-related administrative support for fundraising programmes across the department. This role will join a growing team inside a dynamic institution. As such, there is ample opportunity to shape new processes that help the team achieve financial growth in support of an ambitious and exciting future. 

The ideal candidate will have a good organisational and communication skills and a creative mindset and will work to deliver a wide range of high-level administrative tasks.

 If you feel inspired to support the future of the Barbican and have a passion for fundraising and creativity, then we hope to hear from you. 

To view the full Job Description and Person Specification, please see the ‘Job Information Pack’.

Barbican Benefits

We offer a wide range of employee benefits, including flexible working, annual pay progression and an annual pay review, a generous pension scheme, season ticket loan and cycle to work schemes, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will have access to Employee Assistance Programme, trained Mental Health First aiders and City of London employee networks 

How to apply

Click apply for more information and to apply.

The advert may close prior to the date stated if a large volume of applications are received.

If there are any issues with the application process, please contact the Barbican Careers team.

Deadline for applications is 23:55 on Sunday 8 September 2024, please note the advert may close prior to the date stated if a large volume of applications are received. Please do submit your application as early as possible to avoid missing out as we are unable to accept late applications. We regret that we are unable to provide feedback on your application.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

We are looking for an Office Administrator & EA to Managing Director to join our NTP Department on an 18 month fixed term contract.

Contract Type:  18-month contract

Hours: 35 hours per week, although additional hours may be necessary in order to fulfil the post’s requirements. We would be open to a discussion and requests for alternative, part-time hours and work patterns as well a potential job share. Please do state in your application if this would be something you would like us to consider for you. Please note that due to the nature of the role it is expected that the post holder will be based in the office full-time.

Salary: £27,560 per annum

Responsible to: Head of General Management

Purpose of the role 

The Office Administrator & EA to Managing Director will support the work of a busy production department by ensuring that the office runs in an efficient manner. They will also carry out administrative duties for the Managing Director.

The successful candidate will have the following: 

• They will be a helpful and approachable person who is comfortable being a first point of contact for the NTP office

• Experience of office management and administration including diary management; organising travel; and processing invoices

• Excellent organisational skills with experience of managing immediate and long term deadlines

• The ability to work effectively as part of a team and on own initiative, and to be able to work calmly under time pressure

• Computer literacy including knowledge of Word, Excel and Outlook

• Experience of handling confidential information with discretion

• A willingness to occasionally work unsociable hours

• An interest in and understanding of the theatre sector and the National Theatre.

Please note 

The closing date for the receipt of a completed application is Monday 16th September 2024 at 10:00am.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

Are you looking for an interesting role offered where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.

About the role

Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We’re looking for a Communications Assistant to support the delivery of inspiring and impactful communications.

Communications Assistant
Job ref: CA
Salary: £28,500 Per Annum
Hours: Full-Time, 35 Hours per week
Location: London N1, Hybrid working

With a new government in power, this is a critical time for our countryside and an exciting time to join CPRE, the countryside charity. As our Communications Assistant, you’ll be helping to deliver public-facing communications as part of a growing new team.

You’ll work both internally with our Policy & Advocacy and Fundraising teams to inspire our audiences to support our work. You’ll also be working with our network of local CPREs as well as other advocates, organisations and politicians and civil servants to garner strong support for our work.

Your day to day work might include:

• Supporting and leading on video projects on a range of topics to bring our work to life for a range of audiences.
• Using online design tools e.g. Canva to produce a range of content for socials, web and print.
• Ensuring consistent branding is applied across assets and content both online and for print.
• Assisting with the administration of a range of communication projects as requested.
• Supporting the planning and delivery of online and in person events.

We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds. People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.

Closing date: Midday, Tuesday 3 September 2024
Interview date: Thursday 19 and Friday 20 September 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPRE is an equal opportunities employer.

No agencies please.

Job Title: Personal/Executive Assistant (to the CoramIAC Leadership Team)

Contract: Permanent

Hours: 35 hours per week

Salary: £30,000 per annum

Location: CoramIAC Cockfosters Office (until January 2025 then moving to Coram Campus - Bloomsbury), Home Based (Hybrid Working)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramIAC

CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions.

CoramIAC - Intercountry Adoption Centre - now part of the Coram Group of children's charities have been working with families adopting from across the world for over 26 years. CoramIAC is a charity, not-for-profit and an accredited, legally registered adoption agency. We run outstanding services to support children and families affected by adoption. With the majority of our adopters being from Black, Asian and Minority Ethnic backgrounds adopting from countries they are connected to our staff team also reflect this diversity. We have had four consecutive outstanding judgements from Ofsted, our regulator.

About the Role

The Executive Assistant is a key role supporting the effective running of the organisation, affording the opportunity for a dynamic individual with some experience who enjoys a high pace environment and multi-tasking underpinned by strong and effective organisation and systems and is looking to develop their skills and career.

They will be a team player who is comfortable at the prospect of working in a small, busy and growing agency. Being organized, effective and able to work in a creative and flexible manner are essential to the role.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 8th September 2024 at 23:59

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The PA to the Director of Education is responsible for acting as the first line of contact for the Director of Education, his diary management, the maintenance of administrative systems, and for general secretarial and administrative duties. Key to the smooth running of our education services, the role also involves liaison with the administrative team in the services and the charity. The role will require dealing with highly confidential matters with tact and diplomacy. 

To act as first line contact for the Director of Education, ensuring telephone callers, visitors and staff receive a professional response and are dealt with by the appropriate person

To communicate and liaise with staff, parents, governors, trustees, members of the local community and other external parties as appropriate, developing positive and courteous relationships with all

To manage the Director of Education’s diary with confidence and organise his day-to-day commitments To manage all incoming and outgoing correspondence to and from the Director of Education, including drafting letters and emails

To assist the Director of Education by dealing with all administrative functions, anticipating and scheduling meetings, including booking rooms, providing refreshments, preparation of materials and minute taking, in order to ensure their timeliness and smooth-running

To support and contribute to the charity’s responsibility for safeguarding learners, showing absolute confidentiality and discretion at all times To cover routine events or emergencies with equilibrium and confidence.

The ability to keep calm in any situation and to deal with anyone who may be upset or emotional will be an asset Assisting in co-ordinating arrangements for service or charity-wide events, including sending out invitations and collation of replies To work closely with other members of the office and administration team, supporting their work, attending meetings and covering for absent colleagues as required

To undertake training and development relevant to the post and in line with the charity’s priorities Undertake any other duties as may be reasonably required by the Director of Education

Job Title: FOOD Club Assistant

Service: FOOD Clubs

Location: Based in London – Tower Hamlets and Aldgate
Hours: 18.5 hours per week (part-time, 2.5 days) Half Day Tuesday, Full day Wednesday, Full day Thursday.

Salary: Grade 1 point 10: £25,800 FTE, inclusive of inner London weighting (£12,900.00per annum, pro rata)

Contract type: Temporary Contract until 31/04/25, with a possibility of it being extended.

Are you a self-motivated team player with a can-do attitude, who is solution focused and passionate about making a difference? If so, we want to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

Your impact

The Family Action FOOD (Food On Our Doorstep) programme aims to:

· provide regular access to a sustainable supply of food to people at risk of food insecurity

· encourage families to access local support services and be signposted to other agencies

· increase disposable income for local families to improve life chances and wellbeing

· reduce the amount of food being sent to landfill in the UK by utilising surplus food

Your skills

FOOD Club Support Worker will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

To Apply:

• Complete: the Application Form and send to inbox 24 (email address located on advert document)
• Closing Date: Monday 2nd September 2024 at 5:00PM

· Interview date:  From Monday 9th September, 2024

• To learn more about Family Action: Recruitment Pack
• To learn more about our terms & conditions: Summary Terms & Conditions of Employment
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey 

For direct queries with the hiring manager, please email: Pete Godden (email address located on advert document)

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1282

Prospectus is pleased to support our client, a leading London university, in their search for a temporary, part-time Administrative Assistant. The position is set to begin on Monday, 16th September, which will be for 21 hours per week over three days. Ideally, the schedule will include Mondays and Thursdays, with flexibility for the third day. Hybrid working is available, with a maximum of one day on campus (preferably Monday or Friday). This role is ongoing and does not have a fixed end date.

The Administrative Assistant will work within the University's Counselling and Mental Health department. Key responsibilities include managing appointments via email, responding to student queries, sending standard communications (using template letters), updating the case management system, and managing calendars. You will also liaise with staff members when needed. The role involves no phone communication; all interactions occur through MS Teams or email. Additional duties include ordering stationery, assisting with event logistics (such as printing and emailing delegate badges or lists, and ordering catering or manuals), and other ad hoc administrative tasks as required.

To be considered for this role, you must have previous experience in a similar position, ideally within a university or comparable organisation. Proficiency in Microsoft Office is essential. The successful candidate will possess excellent organisational and communication skills, with the ability to manage and prioritize a varied workload effectively, work well under pressure, and maintain a flexible attitude. Reliability, consistency, initiative, and strong customer service skills—both written and verbal—are also crucial.

As this role begins on Monday, 16th September and is ongoing, you must be available from this date to be considered.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• We are seeking a proactive and enthusiastic Digital Marketing Assistant, with an eye for strong content and an interest in the use of data to improve performance. We have invested in audience segmentation analysis and have introduced a new email marketing tool which will enable us to make the most of this work. We are also expanding our budget for paid advertising and making more of digital PR opportunities.
• We are expanding our advocacy and campaigning work and are keen to see our digital presence grow in this area.
• You will have experience in using a range of social media channels and the ability to think about different audiences and what will engage them.
• You’ll be good at working both collaboratively and independently, and will enjoy problem solving in a supportive environment.
• This role sits within our wider Fundraising & Communications team, and you’ll contribute to team discussions and development.

Full job description can be found on our website

Salary: £28,377
Closing Date: Sunday 1st September
Interview Date: Tuesday 17th September

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Background

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.

Purpose of the Role

A key part of Chance to Shine’s Communications department, this role will have a particular focus on producing content across the charity’s social media platforms and supporting our overall digital marketing strategy.

Key Responsibilities

The Communications Assistant’s responsibilities include:

Digital Marketing

• Help to manage the departmental content and marketing calendar

• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations

• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches

Website and Digital Operations

· Produce content for the CTS website

· Support with content and development of CTS Portal

Other Responsibilities

· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports

· Lead on the maintenance of the digital photo archive

· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.

· Assist with the collection of consent forms and other necessary documentation from event participants and attendees.

· Work with the Communications team on supporting adhoc projects and campaigns

2. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

• External contractors and suppliers

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

· ECB Communications team

3. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent written and verbal communication skills
• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Strong administrative skills and attention to detail
• Ability to think creatively and draft original concepts (not using Chat GPT!)
• Able to plan and prioritise and work under pressure
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude

Experience & qualifications

Essential:

• Familiarity with major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
• Basic photography and video editing skills
• Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
• Genuine interest in social media trends, digital marketing, and the mission of the organization

Desirable:

• Experience of content creation, content calendars and social media management tools
• Experience in using graphic design tools
• Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
• Basic understanding of social media analytics and reporting tools
• Experience of paid social media campaigns
• Full and clean UK driver’s license

Summary

• Diary management for Director of Finance, Director of Finance Transformation and occasional support for other members of the Senior Finance Team.
• Organising room bookings for use by the external auditors and others as required.
• Keeping the Finance Team pages up-to-date on the intranet, highlighting material that requires review and working with the department to ensure key information, policies and processes are clearly communicated.
• Ordering stationery and other office consumables as required by the teams.
• Raising purchase orders on behalf of the Finance and Communications departments (and cover for other ChECS teams) and being part of the workflow system within SAP (our finance and management system).

• A salary of £33,382 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 2 days per week in our office in Westminster, one must be a Tuesday.
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

Location:  Hybrid working between the Aldgate, London office and home

A great opportunity has arisen for an Assistant Management Accountant at Asthma + Lung UK on a permanent basis. This role sits within our Finance Business Partnering team, who are responsible for timely and accurate financial reporting to stakeholders.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will report directly to the Head of Finance Business Partnering, and work across five Directorates, where you will be responsible for updating and issuing monthly management accounts, which include: posting journals, including identifying and correcting mis postings. Having close collaboration with the Finance Business Partners, you will assist them during month end reporting, reforecasting, annual budget setting and year end audit.  The role also has regular interaction with colleagues across all levels of the organisation, including non-finance specialists.

To be successful in this role, you will have previously worked in a complex financial environment that adheres to strict deadlines. You will have an understanding of general ledger, CRM systems, P2P systems and coding structures. You will also be intuitive and have the ability to think outside the box with strong business acumen and attention to detail. This role is open to candidates who wish to study towards a professional accountancy qualification.

We offer a competitive salary and study support (ACCA, CIMA, CIPFA), as well as a range of benefits including: 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. Join our team and play a crucial role in an organisation committed to being the driving force behind the transformation of lung health.

The Exchange is looking for a creative, conscientious and dynamic Marketing & Communications Assistant to increase awareness of The Exchange and what we do, driving visitors to the building and to events, and helping to reach our online sales targets.

The Marketing & Communications Assistant will create and manage external communications, generating inspiring content to promote our work, build our profile and support sales. The successful candidate will be able to assist with developing ideas, planning, copywriting and creating content for our social media comms, working closely with other members of staff to develop a social media strategy that highlights different aspects of The Exchange via content on social media, our website and our newsletters.

The candidate will be able to manage more than one project at a time and be on the lookout for new opportunities for organisational growth. 

Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.

Principal Duties + Responsibilities: 

General Marketing 

Quarterly print programme

Take the lead on quarterly events programme marketing, including: 

• Liaising with graphic designer on quarterly print programme delivery, working closely with Head of Operations/Co-Director.
• Developing and maintaining a print programme distribution list and ensuring quarterly distribution.
• Working with Co-Director to identify audiences for events and developing/delivering actions to successfully reach those groups.
• Uploading event content onto website/Facebook/other listing platforms.
• Local leafleting of events programmes.
• Monitoring of reach and success of print programme marketing.

 Social media marketing/engagement

Take the lead on content development/upload/scheduling for all our social media platforms:

• Development and scheduling of content in line with the Exchange’s Social Media strategy, with a particular focus on Facebook and Instagram.
• Ensure that the published messages are on brand and achieve increased local and wider engagement.
• Support with the development of The Garden Room’s own social media presence to increase retail sales.
• Setting up targeted ads where appropriate.
• Ability to create, execute, monitor and analyse campaigns.
• Monitoring work and delivering to agreed KPIs, e.g. audience growth, engagement, impressions, and conversions.

 Asset management & development

Work with Co-Director and Head of Operations on the development/management of marketing assets:

• Support with website updates to ensure information accurate and up to date, and functions well, liaising with the wider staff team.
• Management of The Exchange’s image and film bank.
• Support with any external commissions to e.g. filmmakers, photographers etc.
• Work with Co-Director on development of new opportunities for increased/improved assets/marketing collateral.

 Press / Commissions

• Work with Co-Director on annual press plan, identifying key moments in year for press coverage.
• Work with Co-Directors on the delivery of marketing actions to drive new commission sales. This is a new area of work to develop sales of high-value craft products.

General duties 

• Support Co-Director by setting up quarterly Comms meetings with staff teams (Workshop, Garden, Sales) to discuss and agree future marketing objectives.
• Acting as ambassador for The Exchange as required at internal or external events.
• Effective management of annual marketing budget. 
• Any other duties as reasonably required.

Job Title: Marketing & Communications Assistant

Period: Permanent

Hours: Part-time, 2 days-per-week, 14 hours excluding breaks, some weekend and evening work

Salary: Up to £24,000 p.a. pro rata

Reports to: Co-Director

Key relationship: Retail Manager, Head of Operations, Venue Hire Manager

Responsible for: External partner relationships

Place of work: The Exchange, Erith DA8 1RA

Deadline for applications: Sunday 08 September | Interviews scheduled for w/c 16 September.

Are you a customer focused dog lover? Do you want to make a difference?

We are looking for a supporter-centred person to join our wonderful community fundraising team to support with our ambitious plans to expand and develop the community programme and portfolio. This includes supporting the team in developing relationships and increasing activity and income while continuing to deliver excellent supporter care to our incredible fundraisers.

About this job: 

In this varied and interesting role, you will:

• Manage the fundraising inbox and provide effective and efficient support to the community fundraising team.
• Provide excellent supporter care to ensure we provide the best supporter experience whether on the phone, by email or in person.
• Support on key events and activities including our PAW Patrol on a Stroll mass participation event and sporting events, such as the Great North Run and London Marathon.
• Carry out administrative tasks, such as updating records on the database, coding donations and liaising with our Gift Processing team.
• Manage packs and fulfilment process for Dogs Trust community fundraisers.
• Attend fundraising events as a representative of Dogs Trust, including at weekends and out of hours.

About you:

With experience or knowledge in a fundraising, supporter services, or customer service role you will be a skilled communicator and have an ability to prioritise and manage several different projects at one time. 

You will be expected to attend events on some weekends which may require travelling and overnight stays.

About Dogs Trust: 

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

The Community Fundraising team is part of the Individual Giving department in the Fundraising and Marketing Directorate. The IG department brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.