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Top job
Brain Research UK, London (Hybrid)
£42,500 per year
We are looking for a talented and enthusiastic Individual Giving and Legacy Marketing Manager to guide and develop our fundraising efforts
Posted 2 days ago
Top job
Ambitious about Autism, N10 3JA (On-site)
£38,766 - £50,288 per year +SEN Allowance
Posted today
The Children's Society, Greater London (On-site)
£25,789.09 FTE
Posted 1 week ago
Closing in 2 days
UCLH Charity, London (Hybrid)
£35k - 38k per year
Posted 2 weeks ago Quick Apply
National Biodiversity Network Trust, Remote
£65,575 – £68,854 depending on experience
Posted 1 day ago
Closing in 4 days
Women for Women International, Central London (Hybrid)
£31,145 per year
As the Executive Assistant, you will play a pivotal role working alongside the Managing Director for Women for Women International UK.
Posted 3 days ago
Royal College of Paediatrics and Child Health, Greater London (Hybrid)
£31,531 pa plus excellent benefits
Posted 1 week ago
Closing in 4 days
Diabetes UK, London (Hybrid)
£29,994 - £33,327 per year
This is an exciting role for a Junior UX Designer within our busy Digital and Content Services team
Posted 3 days ago
Closing in 3 days
Goodman Masson Ltd, London (Hybrid)
£150.00 - £200.00 per day
Posted 2 weeks ago Quick Apply
Ambitious about Autism, N10 3JA (On-site)
£25,661 - £27,332 per year (based on experience)
Posted 2 weeks ago
Page 4 of 10
London, Greater London (Hybrid)
£42,500 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Dear Applicant,

The opportunity

We are looking for a talented and enthusiastic Individual Giving and Legacy Marketing Manager to guide and develop our individual giving and legacy programme. We enjoy a solid base of support across one off (cash) donors (c3,000), regular givers (existing base of c4,000), in-memoriam and legacy. We also operate a small lottery.

Having enjoyed good success in recent regular giving acquisition activity, we are looking to capitalise on this and also to build up other areas of our individual giving programme.

Our work in fundraising is designed to maximise the money needed for research to help the one in six of us that has a neurological condition.

Why join us?

We are heading into the final year of our current strategy, 2023-2026. This was developed with growth in mind and there is budget for investment and scope to shape aspects of delivery. Targets are sensible and have been built carefully from the bottom up. We have already enjoyed some good results with notable success in regular giving acquisition. This provides a solid base from which to build.

We have a strong and supportive Board of Trustees who are behind fundraising and fully support the plans. Trustees are open to business cases for further investment providing the rationale is robust.

We are looking for someone who is proactive and a team player with good management skills but who is also a self-starter that is happy to be “hands on”.

If successful in securing this role, you will find yourself in a small but dynamic environment with a flat structure where decisions are taken quickly. The role reports to the Director of Fundraising (currently being covered by a trusted interim with lots of experience).

I use my role as CEO to champion fundraising and ensure that we maintain our current focus on building our pool of individual support and ensure that supporters feel valued and recognised. We are a collaborative team with a positive culture that has a fundraising ethos at its heart. There is scope to test and learn, and to grow in the role. Our interim director is extremely experienced and will provide support and mentoring as required.

This is an exciting, growth opportunity and I look forward to hearing from you.

To apply, please submit your CV and a cover letter of no more than two pages stating why you would like to work for Brain Research UK and why you believe you are well suited to the role. Deadline: 5pm Wednesday 26th March 2025. Interviews will be held w/c 31st March 2025.

Caroline Blakely

CEO

Job purpose

This is an excellent opportunity for an individual giving and legacy professional to make their mark. Our supportive Board of Trustees is willing to invest when presented with a coherent business case. There has already been investment in both regular giving and cash acquisition, and we aim to scale up in the areas where we have had the most success.

We are seeking an experienced Individual Giving and Legacy Marketing Manager to take the lead in developing, testing, learning and growing the direct marketing programme and related stewardship and supporter journeys.

We are a small team, and this role requires someone who is both able to manage day-to-day activity and roll their sleeves up and get the job done.

Key responsibilities:

Management

  • Deliver against our income targets via a mix of direct marketing and stewardship techniques
  • Work with the Director of Fundraising to find opportunities for growing income, buy into the charity’s ‘test and learn’ approach and bring new ideas for discussion
  • Line manage the Supporter Care Officer in line with their job description which focuses on creating a meaningful supporter experience through timely delivery of donor administration, enquiry handling, donation processing, data input and thanking
  • Collaborate proactively across the organisation to find, develop and share stories that will inspire support
  • Be a positive, empathetic team player that engages with all other colleagues across our organisation

Fundraising

  • Oversee delivery of our cash giving programme currently comprising two postal mailings annually, with associated email marketing
  • Oversee delivery of our supporter stewardship via the core of four segmented e-newsletters and various other tailored stewardship activities (NB we have c4,000 regular givers, c3,000 repeat cash supporters and a wider base of non-financial supporters totalling c20,000)
  • Work with the fundraising director on the implementation and day to day delivery of a significant new acquisition programme to recruit c4,000 regular givers via private site face-to-face fundraising
  • Lead on the marketing and stewardship of our in-memoriam programme
  • Work with the Director of Fundraising to evolve and implement a refreshed legacy marketing programme
  • Oversee our small lottery offer
  • Ensure gift aid registration is optimised across our donor base and lead on gift aid claims
  • Maintain emphasis on creating a rewarding and meaningful supporter experience and focus on maximising supporter lifetime value via reactivation, cross-selling and uplift
  • Manage our third-party agency relationships
  • Utilising various payment platforms (such as Stripe and Access Paysuite) to export payment data to our CRM system and third-party partners where required
  • Work with our finance team to reconcile payment information from payment platforms and our CRM system with banking records
  • Work with our Supporter Care Assistant to enhance supporter care processes, operations and relationships
  • Contribute to innovation for our individual giving approach and as part of a test and learn culture

Other duties

  • To develop an in-depth knowledge of our work so you can speak with confidence to our supporters about how funds are used
  • To be an in-house leader in using our CRM system effectively (Donorfy)
  • To support all fundraising and charitable activities across the organisation as required
  • Other administrative tasks as required

Person specification

Experience

We are seeking a candidate from an individual giving background who is looking to thrive in a charity with an embedded fundraising culture and solid backing from the CEO and trustees.

Applicants must have:

  • Experience of working in individual giving in a charity of comparable size and channel mix including some experience of acquisition campaigns; this will include demonstrable successes
  • Some experience of having worked on legacy marketing or collaborated with legacy marketing colleagues
  • A track record of managing agency relationships
  • Familiarity with developing stewardship approaches and supporter journeys that maximise supporter loyalty
  • Experience of monitoring campaign performance using a range of metrics, and reporting in a concise and timely manner
  • Experience of line management

Skills

Applicants must have the following skills:

· Excellent interpersonal and verbal communication skills and excellent written skills including strong copy writing

· Relationship management skills – the ability to maximise partnerships with third party suppliers

· Budgeting experience, directly or indirectly, to include income and expenditure

· Supporter care – must be able to provide our supporters and the public with excellent customer service both written and over the phone

· Time management – ability to work under pressure, plan and prioritise work effectively and meet deadlines

· Attention to detail – you must be able to consistently produce accurate work

· CRM – proven ability with a contemporary CRM system to manage supporters and to support management information such as campaign reviews

· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint

· Social media – able to use social media to communicate with supporters

Knowledge

  • Knowledge of individual giving including cash and regular giving stewardship and acquisition
  • Knowledge of the fundamental principles of why supporters choose to leave a gift in their will
  • Knowledge and understanding of the charity sector and relevant fundraising codes of practice
  • Knowledge of digital fundraising

Vision, Mission and Values

Our vision

· Our vision is a world where everyone with a neurological condition lives better, longer.

Culture and values

Our purpose

· To fund essential research to discover the causes, develop new treatments and improve the lives of those affected by neurological conditions.

Our promise

· We will improve the lives of those affected by one of hundreds of neurological conditions through the funding of essential research and accelerating its progress. We will encourage the brain research community to accelerate progress by sharing knowledge and nurturing future talent.

Our values

· Unity - We believe that we are stronger when we bring people together to work collectively.

· Humanity – We link the brain research we fund to its human impact, by sharing

real-life stories. We translate our research into words that everyone can easily understand.

· Positive energy – Active. Courageous. Resolute. We are determined to accelerate the progress of brain research.

Our values shape our culture. They help guide our decisions at every level. They define how we work, every day. We are forward thinking and collaborative.

Application resources
Posted by
Brain Research UK View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 12 March 2025
Closing date: 26 March 2025 at 13:55
Tags: Fundraising, Project Management, Customer Service, Customer support, Data Analysis, Database Management, Monitoring and Evaluation, Social Media, Individual Giving, Legacy, Digital Fundraising

The client requests no contact from agencies or media sales.