Team Administrator Jobs

Salary: £27,140 per annum for 4 days (28 hours) per week or £33,926 per annum 5 days (35 hours) per week

Location:  Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: Permanent, either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.  

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 10am on Monday 28 October 2024.

Interview dates: Monday 4 and Tuesday 5 November – in person at our office. Hospice House, Britannia Street, London, WC1X 9JG. Remote interviews available on request

We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We offer workshops, webinars, reviews of HR policies, and lots of helpful resources through our Members Hub. We provide assessment tools to benchmark organisational support against similar organisations, and we give personalised recommendations for improvement. Plus, through the Compassionate Employers Award, we recognise employers who are committed to leading the way as compassionate workplaces. 

Right now, we're helping over 160,000 employees across the UK.

We are looking for someone with experience of building supporter or customer journeys through effective marketing and engagement strategies. You will be able to build strong relationships and create impactful engaging membership journeys, maximising engagement and involvement across the programme. 

You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn. Most importantly, we want someone who cares as much as we do about make a real difference in people's lives at work. 

We are an evolving team, and so we are looking for someone to help develop and test new ideas and innovations. This could include designing new resources, investigating use of new technology to support programme efficiency or supporting to host new engagement opportunities such as ‘networking breakfasts’ for our members.

The successful candidate will have experience using email platforms e.g Mailchimp, to create and send engaging communications, track KPIs, and adjust strategies to boost customer engagement. We are also looking for someone who can help grow and manage our LinkedIn page, by creating engaging and impactful content. You will need to have good knowledge and experience with Microsoft Office and CRM systems, along with a solid understanding of virtual meeting platforms for online events (e.g. Teams, Zoom). 

The successful candidate will be supporting us with client management, so strong communication and organisational skills are important to help manage multiple corporate accounts.

The Team: 

We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.

The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy. 

Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.

If you would like to find more about the role or ask any questions, we welcome you to contact our Compassionate Employers Lead – Lucy Carpenter for an informal chat 

You’ll find lots more information in the Candidate Information Pack attached below. 

How to apply

If you would like to apply for this role, please send the following documents by 10am on Monday 28 October 2024:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
• A completed supporting statement form (where you can demonstrate how you meet the person specification.)
• A completed equalities monitoring form.

We will shortlist candidates based on their CV and supporting statements. 

A briefing of what to expect will be sent in advance to shortlisted candidates for interview. 

Closing date for applications: 10am on Monday 28 October 2024

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.

We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.

Educating 1 in 41 young people in London, we now have 52 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.

The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London. 

Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more. 

You will play an important role in ensuring the smooth-running of all aspects of academy governance administration as part of the Governor Services team to enable the team to offer high-quality central service to 50+ academies. The team provides advice, guidance and training support to Principals, Clerks and other members of staff in a range of areas, including governance, admissions, exclusions and complaints.

Reporting to the Head of Governance, areas of responsibility will include supporting Governor Services administration and providing Clerking services to nominated Federation academies.

We would like to hear from you if you have:

• Qualifications to ‘A’ Level or above.
• NGA Development for Clerks programme (desirable but not essential)
• Robust experience in a busy administrative role
• Experience within a clerking or governance role (desirable)
• A keen interest in governance
• The ability to be proactive, use initiative and take ownership for all aspects of the role
• Exhibit high standards of ethical conduct at all times, with a clear understanding of the impact on others
• The ability to adapt to changing situations
• The ability to anticipate and identify the needs of internal and external customers in a friendly, prompt and professional manner, delivering high quality service at all times

For a full job description and person specification, please download the Job Pack.

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.

We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.

Learn more about on our website.

We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.

We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role

This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.

How you will make a difference

As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.

I will work with the following people and teams
 • All staff and volunteers within the service
 • Service users and user groups
 • Community partners and voluntary sector groups
 • Strategic partners within the local authority and NHS Trust
 • Staff across all Rethink Advocacy services

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

To find out more about what we do, our values and our generous benefits please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About the Role

Reporting to our Marketing Manager this role plays an important part in supporting SIB’s strategy and focus.

We are looking for someone who:

• Can create compelling communications showcasing our programmes and funds

• Can provide expertise and oversight in the shaping and embedding of SIB’s external messaging

• Can produce accessible and well-written marketing materials for our programmes and funds

• Can update website communications and manage newsletters

• Can organise external events and coordinate team member attendance

• Can support formal and informal engagement with SIB’s customers and the internal team

• Is an enthusiastic self-starter with a commitment to open and transparent communication with a wide range of stakeholders

Key responsibilities

Marketing

1 Working with Marketing Manager to implement the Marketing Strategy, including contributing to campaigns, messages and stakeholder relations.

2. Supporting the implementation of marketing plans for specific funds, working with our delivery partners and sub-contractors, as appropriate, and helping with programme and fund roundtables and events.

3. Supporting the Director of Investments and the Marketing Manager in delivering new business strategies by providing market analysis and data, publicity plans, key messages, event planning, set up and coordination as necessary.

4. Supporting the Marketing Manager with marketing contacts in partner, investee and other stakeholder organisations, maintaining contacts and ensuring that SIB funds and programmes are represented across sector events and in peer publications.

5. Liaise with the Business Development Manager to contribute effectively to new tenders, including supplying accurate marketing and communications data and deliverable activities.

Communications

6. Working with the CEO, Deputy CEO and Marketing Manager to implement the Marketing Strategy, including developing and managing campaigns, messages and stakeholder relations.

7. Supporting the development of content and publications as required including newsletters, brochures and reports, case studies, blogs, articles, website content, e-newsletter content.

8. Working with the Marketing Manager and Policy and Communications Manager to liaise with external networks – national, third sector and key regional press contacts, other communications managers – to increase the reach of SIB’s work and to disseminate it widely.

9. To adopt our continuous improvement and learning ethos.

10. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

11. To support and contribute to the implementation and delivery of SIB’s strategy.

12. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

13. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• Experience of creating impactful marketing materials and campaigns utilising multiple channels and platforms.
• Excellent oral communication skills with the ability to communicate effectively with a wide range of stakeholders.
• Experience of event set up and coordination including booking venues, managing guest lists and arranging speakers.
• Excellent written communication skills with the ability to write accurate, engaging and crisp copy for a range of different channels.
• Technical knowledge of website management and working with a range of different CMS such as Drupal and Wordpress.
• Good organisational, planning, and project management skills and the ability to work to tight deadlines
• Comprehensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Comprehensive knowledge of Adobe Creative Suite apps, including Acrobat Pro DC, InDesign, Illustrator, Premiere Pro, and After Effect
• Commitment to equalities and customer care
• Good knowledge of the voluntary and community sector, local and central government and the statutory sector as a whole.
• Commitment to equality, diversity & inclusion

We are seeking a Project Research Officer to join our small team to work on a new project, which examines the use of data and powers by HMRC in addressing offshore tax compliance.

HOURS: Part time, 2 days per week (15hrs). A flexible working policy is offered, with core working hours of 1000hrs-1500hrs.

CONTRACT: 24 month fixed term contract, subject to successfully completing a three month probationary period.

LOCATION: Remote, with periodic in-person team meetings (quarterly).

BENEFITS: 24 days paid annual leave per year pro rated, plus eight Bank Holidays. A contribution of up to £175pcm towards a co-working desk.

WHO ARE WE: TaxWatch is the UK’s only charity dedicated to compliance and sound administration of the law in the field of taxation. We are an investigative think tank which conducts forensic research and analysis on tax compliance, tax policy, and tax law, publishing our research to improve public understanding of these issues. We are independent of any political party.

ROLE AND RESPONSIBILITIES:

Working with the Director and existing Research Analyst to conduct a research project examining the ways in which HMRC addresses offshore compliance, with a focus on its use of information and existing enforcement powers, identifying areas where compliance could be improved.

Develop and undertake the research project within specified timescales, from inception to delivery, in collaboration with the wider TaxWatch team, driving the project forward, providing updates on progress the Director and Trustees. This will involve:

· Identifying key stakeholders relevant to the project, developing and building relationships, conducting interviews, gaining insight from their knowledge and experiences and identifying areas for further investigation.

· Requesting and analysing information from HMRC.

· Analysing both qualitative and quantitative data to identify key findings and making policy and procedural recommendations based on the findings.

· Producing high quality written work, including long form written reports based on the research undertaken.

· Liaising with other organisations, journalists, politicians and government bodies to publicise the findings of the report.

· A limited amount of administrative tasks that support the running of the project including documentation of research findings and tracking Freedom of Information requests on team systems.

JOB REQUIREMENTS:

ESSENTIAL:

· Critical thinking and a curious mindset, particularly seeking out and analysing data, from both qualitative and quantitative sources.

· Strong writing capability. TaxWatch is an organisation that places a high priority on concise and effective written style. Research must be clear, accurate and to the point.

· Ability to work remotely while working co-operatively with wider team. Organised and logical in approach.

· Self motivated. Able to successfully manage own time, work, and hit deadlines.

· Comfortable with statistics, and explaining complex issues to non-specialist audiences.

· Confident communicator and able to express their thoughts clearly, representing TaxWatch credibly to external stakeholders.

DESIRABLE

· A good understanding of offshore tax compliance and how HMRC currently addresses it.

· Knowledge of the current legislation pertaining to the taxation of offshore income and gains, and the enforcement powers held by HMRC.

· Recent employment or work experience in HMRC with either Fraud Investigation Service (FIS) or Risk & Intelligence Service (RIS).

HOW TO APPLY: please provide your CV (no more than two pages), and covering letter (one page), tailored to the Job Advert criteria

CLOSING DATE: Friday 15 November 2024.

INTERVIEWS: Date and location tbc. Likely week commencing 25 November via Teams or in person in Bristol.

Are you excited about seeing Christians in the UK and Ireland engage in world mission? Do you have a passion to equip and disciple others to serve God in short-term mission reaching out to East Asia?

As Lead Serve Asia Coordinator, you will be giving oversight to team developing and delivering high quality placements for Serve Asia, our short-term mission programme.

The Lead Serve Asia Coordinator will need experience of short-term cross-cultural mission, good administrative and interpersonal skills and a deep commitment to world mission and an ability to pass that passion on to others.

There is a Genuine Occupational Requirement for the job holder of this position to be a committed Christian. Applicants must be eligible to work in the UK.

About Pembroke College

Founded in 1624, Pembroke College is a historic college within the University of Oxford, situated in the city centre. The college is known for its close-knit community, set against a backdrop of beautiful architecture and has a commitment to academic excellence. For 400 years, the college has been a catalyst of innovation, imagination, and vision. Since its founding by Thomas Tesdale, philanthropic support from alumni and friends has been essential in advancing the college's mission of academic excellence.

Role overview

The Development Officer role focuses on securing support from a broad base of alumni and other supporters. This entails securing both one-off and regular donations and promoting Pembroke’s programme of legacy giving. The post-holder reports to the Development Manager and works closely with that role to identify those alumni with the capacity and propensity to give more over time.

The main duties to be carried out by the post-holder include Regular Giving, Stewardship, Legacies and Internal Collaboration. Full details of the role can be found in the job description.

Benefits

• Membership of the University pension scheme

• Free lunches during working hours

• Discounted travel pass and cycle-to-work scheme

• Access to Employee Assistance Programme

• Training and professional development opportunities

Overview of Role:

As Human Resources Advisor you will be joining a small, friendly and supportive HR team providing advice and support to managers and staff across the full range of employee life-cycle activities. This is a maternity cover post, so is offered on a fixed term contract for 12 months. As this is a short-term contract, we are looking for someone with HR experience at this level who can also embody our culture as a charity with a Christian ethos.

You will provide HR advice and support, to our Centres of Mission (CoM) (which are local projects run in partnership with Diocese to share the Good News of Jesus); our central services team in Sheffield known as Co.Lab; and our Sheffield based conference centre and accommodation.

The HR Advisor will play a key role in developing and strengthening the relationship between the staff, line managers and HR and ensure we deliver an effective HR service which is aligned with the service to the wider organisation. The post holder will work closely with managers in making sure the Christian ethos and values of Church Army are part of their culture and practice as line managers.

This role suits someone who is a HR generalist with strong knowledge of key HR practices including recruitment and retention, employee relations and development and training. The ideal candidate will be experienced in working in HR and hold a related qualification such as CIPD. As the role will be the link between HR, CoMs and our Co.Lab team, the post holder will play a key part in ensuring the vision, values and ethos of Church Army are evident. They will also bring their day-to-day experience of those areas into shaping the practice of the HR Team.

Salary: £21,029 (0.7) per annum / £24,033 (0.8) per annum (FTE £30,041) per annum

Hours: Flexible options for part-time hours (FTE is 37.5 hours):
26.25 hours (0.7) per week
30 hours (0.8) per week
Working pattern flexible between Monday to Friday.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave:173.25 hours (0.7) per annum / 198 hours (0.8) per annum (inclusive of Bank Holidays) (FTE is 247.5 hours = 25 days plus eight days bank holidays)

Contract:  Part-time, Fixed Term (Maternity Cover)

Grade: 6

Hours: Permanent. Full time, 37.5 hrs per week. Flexible working will be considered. 

Responsible to: Retention Manager

Direct reports: n/a

Location: Remote (UK) with occasional travel to our HQ, Truro Cornwall. Or Truro, Cornwall (Hybrid, with office and working from home)

Role purpose

This is an exciting new role in the team which will support the growth of the Retention programme by supporting on the delivery of campaigns and supporter journeys (including ShelterBox Book Club), and helping to optimise the processes, systems and ways-of-working across the team.

The successful candidate will join a supportive and vibrant team in our mission to deliver best-in-class donor experiences and grow unrestricted income, inspiring UK individuals to become long term supporters of ShelterBox. Reporting to the Retention Manager this post will work flexibly across the Retention Team, working with the Retention Officer and Book Club Coordinator to deliver engaging supporter experience to our existing individual supporters.

Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs with set-up and user-testing the relevant functionalities on the new system, including configuration of campaigns and supporter journeys.

Who we are looking for

We are looking for a talented, well-organised individual with an interest in international aid, and who is keen to develop their fundraising experience.

The successful candidate will be practically-minded and methodical with great attention to detail – and ideally have a creative touch. They will be confident bringing their skills to a range of different tasks and projects.

They will be an able project manager, have excellent communication and numerical skills and be able to manage their varied workload to tight deadlines.

This role will suit someone who is keen to learn and is a natural communicator that can create meaningful relationships across the organisation as well as with external suppliers.

Duties will include but not be limited to:

· Proofing support with appeal copy and artwork, campaign and Book Club emails and our supporter engagement magazine.

· Working with the Retention Officer to create and update campaign reviews.

· Create engaging thank you letters for our appeals and engagement activities.

· Work alongside the Retention Manager to develop our existing supporter journeys. Creating new content where necessary and working with internal and external stakeholders to implement journey processes.

· Lead on the gift aid digital journey. Creating emails and landing page copy.

· Working alongside the Website team to create appeal page content, including creating relevant CRM coding, ensuring seamless integration with our CRM and reporting systems.

· Help develop fundraising materials by sourcing impactful photos and case studies from our internal asset library.

· Support the team with the transition to our new CRM system in 2025. Including user guide testing, journey creation etc.

· Be part of the data checking team, reviewing outgoing data files before they go to our print partners.

· Assist in the delivery of major disaster appeals.

- Supporting the delivery of reactivation, upgrade and engagement campaigns across Book Club and traditional audiences.

· Assist in Book Club social media content planning and creation, as well a community page moderation.

· Supporting with Book Club inbox.

· Supporting with ad hoc Book Club admin tasks.

· Working with the Book Club Coordinator and our Book Club volunteers to deliver virtual events and face-to-face club meetups for the Book Club community.

- Handle administrative tasks such as organising meetings, taking minutes and following up on agreed actions – ensuring that project documents, and plans are kept up to date.

· Ensure that Retention and Book Club invoice and PO logs are kept up to date.

· Keep up to date with developments in the fundraising sector, particularly in relation to best practice.

· Any other duties as deemed necessary to support the Retention team, including some out of office working hours during high profile disasters.

Job Title - Finance and Billing Assistant

Contract - Permanent

Hours - Full time 35 Hours per week (However, we will consider part time 28 hours per week, flexible with days and hours to be agreed)

Salary - £24,000 to £26,000 FTE dependent on experience

Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ  

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About specific entity

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy.  The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation under legal aid contract and through grant funding.  Our Policy and Practice Change Team promotes the rights of children, young people and families through training and capacity building to professionals and systems change through research, policy and advocacy.

CCLC’s Finance and Billing Team is based in our London and Colchester office. It is anticipated this role would be based in our London office working alongside the Finance and Operations Manager.

About the role

We are looking for a motivated, enthusiastic, multi-skilled Finance and Billing Assistant to support our busy practice.

The primary purpose of the role is to provide financial and administrative assistance to the Finance and Operations team, particularly focussed on increasing our Legal Aid billing capacity.  This may involve assistance with broader financial and administrative tasks in order to release the overall capacity of the whole Finance Team to increase efficiency and maximise Legal Aid billing.  From time to time, the role may also be required to provide general administrative and reception assistance, particularly for annual leave cover.

The role would suit an organised and efficient individual with strong IT skills who is looking to develop a career working within the charity finance or business support sector.  This would be a particularly rewarding role for someone with an appreciation of the important role legal aid advice and representation plays in securing access to justice for the most vulnerable in society.  Previous experience working in an administrative, operations or finance role would be desirable.  However, full training will be provided and ongoing support and supervision will be available and therefore it is most important that the successful candidate can demonstrate the ability to work independently and show initiative and problem solving skills. 

This is an office-based role and as such the successful candidate will benefit from being part of an experienced team.  However, whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Sunday 27th October 2024 23.59pm

Test and Interview date: Week commencing Monday 28th October 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.

In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.

Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions. 

The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.

To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.

Position: Safeguarding Officer
Type: Part Time (28 hours over 5 days a week), 18 month Fixed Term Contract
Location: Office based in London, Cardiff, Edinburgh or Belfast with flexibility to work remotely
Salary: £20,632.80 per annum* (FTE £25,791 per annum) plus excellent benefits 
Salary Band and Job Family: Band 1, Charity

*you will start at our entry point salary of £20,632.80 (FTE £25,791) per annum, increasing to £21,922.40 (FTE £27,403) after 6 months service and satisfactory performance and to £23,212 (FTE £29,015) after a further 6 months.

This post is a fixed term contract (FTC) initially for 18 months, working 28 hours over 5 days per week.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Are you an experienced and enthusiastic Safeguarding professional, with a strong interest in protecting adults at risk and children from harm, within the wider Multiple Sclerosis (MS) Community?

Based within our Helpline Services team, you’ll have responsibility for:

• Responding to concerns reported by staff and volunteers
• Leading the coordination of responding to safeguarding concerns
• Dealing with safeguarding issues (as they arise) and liaising with statutory services as needed
• Giving advice and support to colleagues and our volunteers in relation to safeguarding and disclosure checking
• Working collaboratively with colleagues across the society
• Liaising with external safeguarding agencies
• Embedding organisational safeguarding policies, procedures and practices across the society

You’ll have experience of working in a safeguarding customer-facing environment within the Charity or Public Service sectors. You’ll have proficient administrative and IT skills with the ability to work accurately, consistently and independently. You’ll ideally have had experience in supporting vulnerable people in person, over the phone and or online.

An understanding of safeguarding within the Charity and Public Service sectors is essential.

A satisfactory Enhanced Disclosure and Barring Service (DBS) Check without barring list check will need to be obtained to undertake this role.

The MS Society is committed to safeguarding and promoting the welfare of all who use its services and come into contact with the Charity.

Closing date for applications: 9:00 on Wednesday 30 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Remote based with travel, part-time role - an exciting opportunity - at a busy, dynamic and growing cancer charity – as part of ABC UK's Patient Support Programme.

Part-time flexible (likely minimum 18.5 Hrs p/w), salary £27,000 pro-rata, 20 days annual leave pro-rata, 3-month probationary period.

Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments. Over 22,000 people are diagnosed each year in the UK – there is a high level of recurrence. There is a lack of information and support for patients.  With your help, Action Bladder Cancer UK can radically improve this. 

The role

ABC UK is an established charity, with exciting new projects. We have an active network of volunteers, a full time Chief Executive and core staff and a range of project staff.  You will report to Chief Executive ABC UK and will work closely with our ABC UK Patient Support team, ABC UK trustees and patient volunteers.

The role supports ABC UK’s core Patient Support Programme.  We provide information and support for those with bladder cancer, a direct patient support service, help establish and sustain support groups for bladder cancer patients, provide patient information about bladder cancer to patients and major centres of bladder cancer treatment, and run bladder cancer information events (both online and face to face).  We also work to increase our networks with health professionals, to help them support their patients.  We run the ABC UK Education Programme for health professionals and you will be involved in planning and delivering nurse education events.  We want to build our networks both regionally and nationally and to be responsive to the need for information, awareness and support for those with bladder cancer, and the health professionals treating them. We now want to add to the team to increase our impact even further.

You will work remotely, however very much working as part of the Patient Support team, and working closely with other colleagues and volunteers, with regular catch-up meetings (online) and occasional face to face team meetings.  You will also be required to travel as necessary for meetings and patient or health professional events and to help create and sustain our networks with health professionals and cancer support services.  You will be based in the North of England and within easy travelling distance of centres such as Sheffield, Leeds, Hull and further North and adjacent counties.  We may consider candidates outside of these regions, if they have directly appropriate experience and skills.

 Who we are looking for…

You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations.  The successful candidate will:

• be friendly and approachable, able to work flexibly, with resilience and efficiency and to be professional at all times and be able to work to our very high standards;
• be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms;
• ideally have some health service or charity experience - not essential but preferable;
• be required to understand the structure of the NHS;
• have experience of working from home – a self-starter and organised – you will be a worker and willing to get stuck in and show results;
• be able to work remotely with line manager, other team colleagues, volunteers, patients and ABC UK administration office;
• be able to attend meetings as required and also travel as necessary for engagement with hospitals/patient support groups, events etc;
• be good at building networks and maintaining useful relationships;
• promote the work of ABC UK and work to raise awareness of bladder cancer;
• be confident at presenting and talking to groups of people – whether general public, patients or health professionals;

have experience and understanding of working for a small organisation.

A varied role, you will have the opportunity to work to develop and shape your role as part of our team.There is potential for the role to grow, or hours worked to increase over time.

Skills

You will need to:

• be able to communicate effectively with health professionals, other charity professionals and bladder cancer patients both face to face and via phone or email;
• have good organisational skills and be disciplined about working from home (it is likely you will already have experience of remote working);
• be comfortable communicating and carrying out a lot of your work by phone and email and online platforms (eg Zoom), you will have excellent verbal and written skills;
• be an excellent team member – we all work closely together as well as on own work;
• have good computer skills: Outlook, Word, basic Excel, maintaining a database, Zoom etc;
• have experience of organising and attending events (preferably for patients or within a health environment); be happy to speak at events. Have experience of online events;
• be able to work with and organise volunteers;
• be able to travel for meetings and events as required (occasionally out of office hours);
• possess a clean driving licence and have easy access to a car (mileage will be paid).

Key Responsibilities

 Networking

• Contact point for Hospitals/Urology Depts/Cancer Centres. Making pro-active contact and arranging supply of bladder cancer patient information and building relationships on a regional basis;
• Building contacts with specialist urology/cancer nurses, making them aware of ABC UK and our resources;
• Maintaining up-to-date contact database: including major urology departments, cancer centres, regional cancer networks etc;
• Regional contacts (working with volunteer patient advisors) – including regional cancer networks/charities etc – to build local networks;
• Co-ordinating periodic mailings of ABC UK patient information materials to hospitals/urology services (mailing handled by central admin).

Events

• ABC UK runs both face to face and online events.  Organising and attending ABC UK patient and health professional events, working as part of a team with other ABC UK Patient Support Officers and volunteers;
• Occasional attendance at/involvement with regional cancer events, health professional and/or patient or well-being events (including taking the ABC UK stand to such events);
• You will also be required to present at events on occasion – both online and face to face;
• Organising, development of (with colleagues) and participation in ABC UK online patient events and face to face events, and ABC UK health professional events both online and face to face.

Patient Support Groups

ABC UK works to help set up and maintain support groups for bladder cancer patients – these groups are self-running, often linked to a major hospital. 

• Help maintain database of Groups: contact details, details of meeting etc – including information for updating ABC UK website and ABC UK social media;
• Acting as ABC UK contact point for bladder cancer patient support groups, including making presentations;
• Pro-actively maintaining regular contact with PSG’s – re supply of ABC UK materials, updating info, ascertaining needs re other materials or support required and developing best practice case studies;
• Working with health professionals wanting to set up new groups, periodically attending group meetings and meeting volunteers.

Patient Materials

Working with ABC UK Executive, ABC UK Patient Support team and patient volunteers on the development of patient information materials both on-line and in print.

Communications

• News Updates: contributing as part of a team on regular news updates for health professionals, support groups and patients;
• Social media: working as part of a team on increasing ABC UK social media presence.

This job description defines the main areas of work, although as we are a small organisation and are also developing new activities, you may be asked to help with other areas of ABC UK's work from time to time.

Who we are:

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

How this role fits into the vision and objectives of Causeway

We're looking for an engaging manager with excellent communication skills and the ability to network, to lead our Bright future project.

Bright Future Co-op is a national initiative developed by Causeway, but which is now an independent co-operative that aims to fast-track survivors of modern slavery into high quality employment. Causeway sits centrally within the co-operative and manages the employer and survivor matching service

Responsibilities:

• On boarding and training new Business and Charity Members
• Being the main point of contact for all Members. Regularly communicating with them via meetings and bulletins, in order to match candidates to placements
• Completing monthly reports for the Bright Future Board
• Line managing Bright Future Placement and Partnership Officer
• Working together with the Bright Future Administrator to successfully match candidate to placements
• Maintaining and adapting processes according to the development of programme e.g. referral process
• Traveling to new potential sites which are interested in hosting placements in order to review suitability of site for placements
• Attending board meetings (these can on occasion take place after 5pm)
• Delivering presentations on Bright Future activity to the Board and to Bright Future Members at quarterly summit meetings and AGM.
• To take responsibility for developing policies and procedures of Bright Future and ensuring that they are adhered to.
• To deliver on boards objectives.
• To bring in revenue to Bright Future by delivering sales pitches to potential new business members. This will involve negotiating with senior business leaders.
• To on board new referral members by selling the programme and how it will benefit their client base.
• This will involve liaising with senior charity leaders.
• To line manage the Bright Future Administrator, lead team meetings and complete supervisions and appraisals.
• To organise quarterly summit meetings, and to arrange for survivors, businesses and charities to participate. 
• To interview participants at quarterly summit meetings.
• Negotiation with the Bright Future Board.
• Responding to complaints and navigating failed placements with business and charity members.

Any other duties that are commensurate with the role.