Permanent Team Administrator Jobs
We're looking for a kind, compassionate and resilient Support Worker to join our RBKC Complex Needs service in Kensington.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers. To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
For a full job description, please visit our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Approachable and open behaviour
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable: Experience working in homelessness
About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Make-A-Wish UK is looking for a Wish Discovery Coordinator who has experience managing volunteers, ensuring an excellent service is given at all times, and confident with data entry using CRMs, ensuring that attention to detail is of a high standard.
Volunteers play a vital part in enabling us to provide a magical wish journey experience for our wish children and their families. The Wish Discovery Coordinator role will be responsible for managing and engaging our network of Wish Makers, Wishgranting Office Volunteers and Interpreters, in line with our values and behaviours. The Wish Discovery Coordinator will be responsible for ensuring we are providing fully inclusive tools and resources to enable Wishgranting-related volunteers to conduct their roles. This role will support the wish journey process and will be ensuring set targets for Wishgranting volunteer activities are met.
Right now, more than 60,000 children in the UK have been diagnosed with a critical condition*, changing their lives and the lives of their families forever. For them, the joy of childhood is brought to an abrupt end with treatment plans, appointments and worry taking over. The power of a wish revives a childhood stolen by critical illness. It brings light and joy to children and their loved ones, leaving a profound and lasting impact on all their lives.
But Make-A-Wish UK can’t be that light for everyone. It takes a community of dedicated volunteers, supporters and donors to help these children feel like children again. We’re looking for people like you to contribute to our collective mission of granting a wish to every eligible child.
Make-A-Wish UK strives to be a magical, inclusive and inspiring place to work. You will be joining us at an exciting time as we launch our ambitious new strategy which will, ultimately, enable us to reach more children and young people who are eligible for a wish.
You can find the full job description for this role here.
Key Responsibilities:
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You will be managing a caseload of up to 200 active volunteer activities across the Wishgranting process at any one time, ensuring Wishgranting volunteers have resources they need to conduct their role.
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You will be supporting the wish journey process by Wishgranting managing volunteers to ensure they are reaching agreed KPIs.
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You will be responsible for accurate data entry using our CRM systems, ensuring a high level of attention to detail and following data privacy and safeguarding guidelines.
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You will assist in the development of tools and resources, including ensuring training is up to date and relevant in-line with any changes within the wish journey.
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You will be responsible for enganging our Wishgranting volunteers, through following a clear engagement plan to reduce the attrition of Wishgranting volunteers.
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Communication is a key part of the role and you will be engaging frequently with Wishgranting volunteers, ensuring a high-quality experience.
To be successful in this role, you will need:
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Experience managing and supporting a network of volunteers, ensuring agreed targets are met.
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Experience with accurately collating and processing data using CRM systems.
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To confidently follow data privacy and safeguarding guidelines.
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As each wish is unique, yaccurate record keeping, data privacy and safeguarding are essential.
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You will need to have experience in communicating with various stakeholders and be able to organise and prioritise your workload.
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You will need to be able to confidently share ideas to ensure a high-quality experience and to work on your own initiative without supervision.
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You will need experience in using Microsoft Apps, including Microsoft Teams, Word, Excel and PowerPoint alongside experience in using a CRM system, preferably Salesforce.
At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.
Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.
The client requests no contact from agencies or media sales.
Would you like to join RBL’s influential Campaigns, Policy and Research team as our Research Manager?
We are looking for a Research Manager to lead design and delivery of RBL’s research into the needs and experiences of the armed forces community.
Reporting into our Head of Policy & Research, this role will see you work with colleagues and the sector to ensure the best possible evidence is used to inform future policy, campaigns, and service delivery. You will design and deliver a research strategy which maximises impact and value for money, and ensures RBL is at the forefront of research into the needs and experiences of the armed forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who are serving or have served to keep us safe and protect our way of life.
Key responsibilities will include:
· Design and deliver a range of research and analysis activities, making use of a range of qualitative and quantitative methods
· Develop project briefs and specifications for commissioned research and evaluation
· Ensure the views and insights of RBL and our beneficiaries are represented in research happening across the sector
· Ensure robust research findings are used to inform RBL’s policy positions and campaigns
· Line manage the Research Officer, enabling them to develop skills and experiences to maximise their impact in their role
· Establish a strong network of research professionals and decision-makers in the Armed Forces sector and beyond, to ensure we can learn from latest findings and innovation, share our work, and maximise opportunities for collaboration
At RBL, we support our people and their wellbeing with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Friday 5th July 2024
Interview Date(s): Virtual Interviews to be held Monday 22nd and Tuesday 23rd July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
We have a rewarding opportunity for a Night Care Worker to join our team within our residential service in Cheadle Hulme, Stockport.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People?Our children’s home in Cheadle Hulme provides Respite Care for Children and Young People with Autism, Learning Difficulties and Complex Care Needs.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in a caring home environment with the team and the Registered Manager which gives support to the children and young people allowing their parents and siblings a much-needed break.
Location – Cheadle Hulme, Stockport
Hours –40 hours per week (worked over 4 shifts each being 10 hours in duration). Shifts are worked on a 7-day rota therefore candidates must have flexibility of being able to work on any day of the week (including weekends).
Starting Salary - £24,980.80 per annum (£12.01 per hour).Actual salary for the hours and weeks worked.
Full time equivalent salary for 37.5 hours is £23,412.00 per annum.
Salary Enhancement
25% uplift on the hourly rate for weekend shifts.
Enhanced pay for weekend shifts and during the week between 11pm and 6am – 25% uplift on the hourly rate.
About the position….
- The core tasks of a Night Care Worker include attending to the needs of the children and young adults during the night, some of which have complex health conditions, domestic duties and appropriate record keeping in accordance with legislation and regulation. Another member of staff will sleep in the unit and can be disturbed if there is an emergency.
- The Night Care Worker role is varied and, in many instances, unpredictable. All staff are therefore expected to work in a flexible way.
- As a Night Care Worker, you will provide a professional and effective administrative service to the Registered Manager and staff team, thus enabling them to provide high quality care to the young people in the Trust’s care.
What can you bring to the team?......
We are seeking a Night Care Worker who has previous experience of working with young disabled people and working unsociable hours.
You will need to be proficient in recording information and have previous experience of working on your own initiative and as part of a team.
Experience of administering medication is desirable along with the ability of supporting young people towards independence.
Trust benefits include:
- 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Eligibility to apply for Blue Light card.
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance programme for you and adults at your home
- After you have successfully completed a 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.
Apply now!
To discover the full details of this rewarding role within the Together Trust look at our Job Description.The Job Pack outlines lots of information about the Trust.
Visit our website -
Take a look at our short video
Does this sound like you – if it does apply now.Should you have any questions relating to this role please email.We would love to hear from you!
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.
For this role, applications are invited by CV and supporting statement. Please upload a single file containing your CV plus a (max. 500 words) supporting statement about how you meet the essential criteria in the role profile and what motivates you to apply for the role.
About us
There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Thanks to excellent support from the trustees and CEO down and to our amazing supporters, we have returned unrestricted income to growth so are making a transformational impact for people in poverty, reaching more than 3 million people in humanitarian crisis and 18 million others. Your next career step could see you lead our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise £50 million annually to tackle extreme poverty.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for some of our roles too.
Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.
Learn about our vision, mission and values
About the role
Are you a changemaker? Fancy working for an organisation creating a better world, free from poverty? How about learning the ins and outs of a leading development charity? If you're a keen learner, an organiser and a relationship builder then this could be the job for you. As Executive Assistant to the Director of Fundraising and Supporter Engagement, this would be a great introduction to the charity sector, ensuring the smooth running of the department whilst enabling the Director to do their job effectively. You'll develop and grow, taking the lead on key departmental comms and project work, and gain a strong understanding of fundraising and supporter engagement in the process. If this sounds like your kind of thing, we'd love to hear from you!
About you
You are a pro-active, dynamic keen learner who can take on projects under the guidance of a manager. You are highly organized, detail-oriented and an excellent communicator. You can think independently and work under pressure. You have strong interpersonal, prioritization and organisational skills. You are experienced in managing complex diaries, emails and travel planning. You have experience as a first point of contact providing administrative assistance to Senior Management while maintaining confidentiality. You have sound knowledge of Office programmes particularly Word, Outlook, PowerPoint and Excel
We hope that this sounds like the right role for you, if so, we would love to hear from you.
Further information
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
To discuss this role in greater detail, please contact [email protected]'
We participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
We have a rewarding opportunity for a Night Care Worker to join our team within our residential service in Romiley, Stockport.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Romiley provides Residential and Respite Care for Children and Young People with Autism, Learning Difficulties and Complex Care Needs.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in a caring home environment with the team and the Registered Manager which gives support to the children and young people allowing their parents and siblings a much-needed break.
Location – Romiley, Stockport
Hours –30 hours per week (worked over 3 shifts each being 10 hours in duration). Shifts are worked on a 7-day rota therefore candidates must have flexibility of being able to work on any day of the week (including weekends).
Starting Salary - £18,729.60 per annum (£12.01 per hour).Actual salary for the hours and weeks worked.
Full time equivalent salary for 37.5 hours is £23,412.00 per annum
Salary Enhancement - 25% uplift on the hourly rate for weekend shifts and during the week between the hours of 11pm and 6am.
Closing date for applications - 23 July 2024 (We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.)
About the position….
- The core tasks of a Night Care Worker include attending to the needs of the children and young adults during the night, some of which have complex health conditions, domestic duties and appropriate record keeping in accordance with legislation and regulation. Another member of staff will sleep in the unit and can be disturbed if there is an emergency.
- The Night Care Worker role is varied and, in many instances, unpredictable. All staff are therefore expected to work in a flexible way.
- As a Night Care Worker, you will provide a professional and effective administrative service to the Registered Manager and staff team, thus enabling them to provide high quality care to the young people in the Trust’s care.
What can you bring to the team?......
We are seeking a Night Care Worker who has previous experience of working with young disabled people and working unsociable hours.
You will need to be proficient in recording information and have previous experience of working on your own initiative and as part of a team.
Experience of administering medication is desirable along with the ability of supporting young people towards independence.
Trust benefits include:
- 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Eligibility to apply for Blue Light card.
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance programme for you and adults at your home
- After you have successfully completed a 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.
Apply now!
To discover the full details of this rewarding role within the Together Trust look at our Job Description. The Job Pack outlines lots of information about the Trust.
Visit our website -
Take a look at our short video
Does this sound like you – if it does apply now. Should you have any questions relating to this role please get in tocuch. We would love to hear from you!
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
We’re very excited to be looking for a Legacy Fundraising officer to join the incredible team at Sense. Sense is an amazing organisation that is there to support anyone who is deafblind or has complex disabilities and believes everyone should be able to take part in life – no matter their disability.
Working closely with the Legacy Manager & Head of Individual Giving, you will play a key part in the development of the legacy marketing and administration programme for both existing and new supporters. This will see you increasing income from legacies, as well as maintaining and growing a pipeline of legacy prospects.
They are incredibly flexible and although this will be a hybrid position, they are happy to review a candidate’s location and make suitable arrangements. Both full-time and part-time hours considered.
To be a successful Legacy Fundraising Officer, you will need:
- Experience managing and delivering successful Fundraising direct marketing campaigns in a charity or not-for-profit setting
- Experience in supporter acquisition, retention, and the development of supporters.
- Experience managing data to increase response rates and average value
Deadline: 4th August
Salary: £33,000 - £35,000
Hours: 37.5 (Part-time considered)
Location: Hybrid working from Kings Cross, London (Flexibility on location considered)
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We’re looking for a Senior HR Manager who will be a generalist with prior experience of working in a senior level HR capacity.
You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including updating and reviewing policies and processes, employee relations, recruitment, onboarding/ offboarding, Learning & Development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.
You’ll be happy to manage all aspects of HR and the employee lifecycle and not be afraid to work autonomously and get stuck in.
About You
Key Skills:
- Significant relevant experience in Human Resources in a generalist role;
- Proven experience in managing complex employee relations cases;
- Experience with employee lifecycle procedures;
- CIPD Level 5 Qualification;
- Strong knowledge of current employment law and best practice;
- High attention to detail;
- Excellent administrative and organisational skills;
- Good level of numeracy and ability to collate data and produce information in simple formats;
- Excellent written and verbal communications skills;
- Ability to build and maintain good working relationships with staff at all levels;
- Ability to remain calm in challenging situations;
- Ability to carry out duties with tact and diplomacy, maintaining confidentiality at all times;
- Ability to maintain electronic filing systems.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of implementing an HRIS.
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 19th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.
Permanent, full time 35 hours a week
Location: The role will be based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW and individual must attend the office two days a week, the other three days can be from home, the office or both.
The role
The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.
You will:
- Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
- Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
- Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
- Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.
About you
We are looking for someone who:
- Is highly motivated, with a commitment to providing excellent customer service.
- Has experience working in a customer care or fundraising environment
- Enjoys working in a busy team
- Has a high level of attention to detail and exceptional communication skills.
- Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
- Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Scope are looking to appoint a Retail Shop Cover Manager (Known internally as Retail Divisional Support Manager) based in the Yorkshire and Humberside area and supporting a number of Scope shops in this area.
The Retail Divisional Support Manager involves working closely with the Divisional Managers to enable our shops to trade when there are vacancies or sickness. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit. This role will involve running various shops and travel across the division.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
AsRetail Divisional Support Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely with the Divisional Management Team. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving an Equal Future for disabled people. A willingness and flexibility to travel to any location in the division is essential.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent, 35 hours per week
Based in Yorkshire and Humberside area and supporting Scope shops in this area including Anlaby, Batley, Morley, Scarborough and Whitby.
It is therefore essential that you can travel within this geographical area and a car allowance will be provided.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an Equal Future for disabled people.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
vision is to work in partnership with the local community to:
· Meet emergency food needs: through the provision of food parcels to those experiencing food poverty.
· Provide fresh produce: community allotments so that our food parcels can contain varied fresh produce.
· Prevent the recurrence of food poverty: through signposting, education and partnerships we aim to reduce dependence on food banks.
Loveworks are seeking an enthusiastic, motivated, inspiring and confident individual with excellent management and communication skills who is ready to take on the opportunity to lead this highly respected and dynamic charity. Ideally you will have a passion for helping people in food poverty and for engaging and empowering staff and volunteers. You will have strong leadership, people management, organisation and communication skills with the ability to generate strategic and financial growth delivering measurable results.
Main purpose of the role
- Provide leadership in delivering the Loveworks business plan in line with the overall Strategy
- Ensure that our beneficiaries and volunteers are at the heart of the Loveworks strategy and business plan.
- Ensure financial stability and growth of our operations and services to meet local needs
- Manage and develop staff (currently 4) and around 80 volunteers
- Oversee the operational running of the charity and provide holiday support
- Be responsible for Loveworks assets including warehouse, van and two allotment plots
- Increase awareness and impact of Loveworks through maintaining and building new relationships with corporates, funders and other partners
Main areas of responsibility:
· Strategy and business planning:
o Converting the strategy into an annual business plan
o Working with partners and Trustees to realise the benefits and impact of Loveworks in the community
· People management:
o Line management of up to 5 staff
o Build and maintain a vibrant volunteer community ensuring volunteers feel valued, supported and motivated to support Loveworks in a variety of roles.
o Ensure good practice, policies, procedures and appropriate training is in place for staff and volunteers.
· Operational management:
o Oversee the operational running of the charity, as delegated to the charity officers, ensuring the governance is fit for purpose and maintained.
o Manage and ensure maintenance and running of Loveworks assets including the warehouse, van and two allotments
· Budget management:
o Create and manage the overall budget as agreed with Trustee Treasurer
o Monthly and annual reporting
· Governance:
o Work with the Board of Trustees to ensure the charity commission governance requirements are operationally in place and maintained.
o Manage operational risk and health & safety across the charity.
· Stakeholder management:
o Relationship building e.g. agencies, schools, corporate organisations and fundraisers, developing and maintaining links with local community groups, organisations and businesses.
· Marketing and fundraising:
o Oversee the funding bids, grant applications, sponsorship campaigns and fundraising events.
-
- Direct marketing content with support from Trustees and external resource when required.
As Loveworks is a small team of part-timers you will be required to perform the roles of other team members including food bank and warehouse support and processing, fundraising and other responsibilities during some periods.
The client requests no contact from agencies or media sales.
Scope are looking to appoint a Retail Shop Cover Manager (Known internally as Retail Divisional Support Manager) based in the South Division and supporting Scope shops in this area.
The Retail Divisional Support Manager involves working closely with the Divisional Managers to enable our shops to trade when there are vacancies or sickness. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit. This role will involve running various shops and travel across the division.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Retail Divisional Support Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely with the Divisional Management Team. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people. A willingness and flexibility to travel to any location in the division is essential.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent, 35 hours per week
Based in the south division, supporting Scope shops in this area.
It is therefore essential that you can travel within this geographical area. A car allowance will be provided.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Job Title: Deputy Recruitment Manager
Salary: £43,314 per annum (increasing to £48,126 in 18 months) + £750 Homeworking Allowance
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased - Wales - travel required for recruitment activity across Wales and the Bristol areas.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
This is an exciting opportunity to join the Recruitment Service as a Deputy Recruitment Manager. This role is responsible for the successful recruitment of new TACT foster carers, proactively building excellent relationships with potential fostering applicants & guiding them through the assessment & approval process.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Deputy Recruitment Manager will include:
- Overseeing the assessment process providing supervision and support to Independent Assessors and internal assessing Social Worker.
- Managing and providing quality assurance for all Form F assessments through to approval.
- Working closely with Area Teams to identify training opportunities for applicants in assessment
- Attend and provide up to date information to area team meetings.
- Providing an ongoing customer focused relationship with applicants
We are looking for candidates with:
- BA or Master’s in Social Work or Dip SW, CSS or CQSW qualification
- Current Registration with the relevant professional body
- Experience of working in Children's Services
- A Management qualification (or the willingness to undertake one)
- Experience of working flexibly as part of team
- A passion for ensuring children receive the highest quality care from their foster family
- Experience of delivering training to potential foster families and supporting them in their journey
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
Whilst being homebased, the Deputy Recruitment Manager will be required to travel for recruitment activity across Wales and the Bristol areas. There is also a requirement to be able to travel to team meetings, wellbeing days, TACT away days and other in person events across the UK as and when required. Due to the location of the recruitment activity, candidates located in Wales (ideally south East Wales - Cardiff and Newport) would be preferred.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 28th July 2024
- Interview Dates: Tuesday 6th August 2024 (via Microsoft Teams) & Monday 12th August 2024 (second stage - in person - Bristol)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Teitl y Swydd: Dirprwy Reolwr Recriwtio
Cyflog: £43,314 y flwyddyn (yn cynyddu i £48,126 mewn 18 mis) a £750 Lwfans Gweithio Gartref
Oriau a Chontract: 35 awr yr wythnos - Swydd Barhaol
Lleoliad: Gweithio gartref - Cymru – bydd angen teithio ar gyfer gweithgareddau recriwtio ledled Cymru ac yn ardal Bryste.
Fel sefydliad ‘nid-er-elw’, mae TACT yn rhoi anghenion ein plant a’n gofalwyr yn gyntaf ac yn ceisio penodi unigolion sydd yr un mor frwd dros faethu â ni. Rydym yn sefydliad gweithio gartref, ac rydym yn ymfalchïo yn ein cyfleoedd gweithio hyblyg, sydd ar gael o’r diwrnod cyntaf, rhaglen llesiant helaeth a’n pecyn buddion, i gyd wedi’u curadu i feithrin cydbwysedd iach rhwng bywyd a gwaith i’n holl weithwyr er mwyn iddyn nhw allu rhoi gwasanaeth rhagorol i’n gofalwyr a’r bobl ifanc a’r plant rydym yn gofalu amdanyn nhw.
Fel elusen gofal maeth, mae TACT yn buddsoddi’r holl incwm sydd dros ben mewn gwasanaethau, staff, gofalwyr a datblygiad plant. Mae hyn yn golygu ein bod wedi gallu buddsoddi mewn prosiectau unigryw fel TACT Connect, ein cynllun unigryw ac arloesol ar gyfer pobl ifanc ac oedolion ifanc sydd â phrofiad o ofal, yn ogystal â’n Gwasanaeth Addysg sy’n ehangu (TACT Education Service), a’n Gwasanaeth Iechyd newydd. Mae ein holl weithgareddau’n seiliedig ar ein hymrwymiad i fod yn sefydliad sy’n deall trawma yn llawn, yn unol â’n hethos a’n gwerthoedd allweddol.
Cyrhaeddodd TACT safle rhif 16 mewn arolwg o’r cwmnïau gorau i weithio iddynt yn y DU yn 2023. Roedd 91% o’r gweithwyr yn cydnabod bod gan y sefydliad werthoedd ac egwyddorion cryf ac roedd 94% yn dweud eu bod yn falch o weithio i’r sefydliad hwn.
Mae hwn yn gyfle cyffrous i ymuno â’r Gwasanaeth Recriwtio fel Dirprwy Reolwr Recriwtio. Mae’r swydd hon yn gyfrifol am recriwtio gofalwyr maeth TACT newydd yn llwyddiannus, gan fynd ati’n rhagweithiol i feithrin perthnasoedd rhagorol â darpar ymgeiswyr maethu a’u tywys drwy’r broses asesu a chymeradwyo.
Ymgeisiwch nawr os ydych chi eisiau cael eich gwerthfawrogi fel gweithiwr proffesiynol, cael eich gwerthfawrogi yn y gwaith a chyfrannu at ganlyniadau gwell i’r plant a’r bobl ifanc sy’n gysylltiedig â TACT.
Bydd Dyletswyddau Cyffredinol y Dirprwy Reolwr Recriwtio yn cynnwys:
- Goruchwylio’r broses asesu, gan ddarparu goruchwyliaeth a chefnogaeth i Aseswyr Annibynnol a Gweithiwr Cymdeithasol asesu mewnol.
- Rheoli a darparu sicrwydd ansawdd ar gyfer holl asesiadau Ffurflen F hyd at eu cymeradwyo.
- Gweithio’n agos gyda’r Timau Ardal i ganfod cyfleoedd hyfforddi ar gyfer ymgeiswyr ym maes asesu.
- Mynychu a darparu’r wybodaeth ddiweddaraf i gyfarfodydd timau ardal.
- Darparu perthynas barhaus sy’n canolbwyntio ar y cwsmer gydag ymgeiswyr.
Rydym yn chwilio am ymgeiswyr sydd:
- Yn meddu ar BA neu Radd Meistr mewn Gwaith Cymdeithasol neu gymhwyster DipSW, CSS neu GCPSW.
- Wedi cofrestru gyda chorff proffesiynol perthnasol ar hyn y bryd.
- Â phrofiad o weithio ym maes Gwasanaethau Plant.
- Yn meddu ar gymhwyster rheoli (neu barodrwydd i ymgymryd ag un).
- Â phrofiad o weithio’n hyblyg fel aelod o dîm.
- Yn frwdfrydig dros sicrhau bod plant yn cael gofal o’r ansawdd uchaf gan eu teulu maeth.
- Â phrofiad o ddarparu hyfforddiant i deuluoedd maeth posibl a’u cefnogi ar eu taith.
Mae TACT yn cynnig pecyn buddion gwych i weithwyr, gan gynnwys:
- 31 diwrnod o wyliau â thâl, yn ogystal ag 8 gŵyl banc blynyddol.
- Trefniadau gweithio hyblyg (gan gynnwys oriau cywasgedig, hyblygrwydd o ran oriau craidd, polisi diwrnodau gwirfoddoli).
- Polisïau ystyriol o deuluoedd.
- ‘Bwndel’ gweithio gartref, gan gynnwys lwfans blynyddol, offer TG a benthyciad ar gyfer sefydlu swyddfa gartref.
- Rhaglen Cymorth i Weithwyr Help@Hand (gan gynnwys cwnsela Therapi Gwybyddol Ymddygiadol, apwyntiadau 24/7 o bell â Meddygon Teulu, ffisiotherapi, cymorth iechyd meddwl ac ail farn ar ddiagnosis difrifol).
- Awr yr wythnos o weithgareddau byw dan arweiniad arbenigwyr drwy’r Rhaglen Flynyddol ar Lesiant Staff.
- Polisi Menopos ac Apwyntiadau Clinigydd Menopos am ddim.
- Cynllun Pensiwn Rhanddeiliaid (aberthu cyflog).
- Cyfleoedd dysgu a datblygu gwych ar gyfer pob swydd.
Er yn gweithio gartref, bydd gofyn i’r Dirprwy Reolwr Recriwtio deithio ar gyfer gweithgareddau recriwtio ledled Cymru ac yn ardal Bryste. Mae gofyniad hefyd i allu teithio i gyfarfodydd tîm, diwrnodau lles, diwrnodau cwrdd i ffwrdd TACT a digwyddiadau wyneb yn wyneb eraill ledled y DU yn ôl yr angen. Oherwydd lleoliad y gweithgareddau recriwtio, byddai ymgeiswyr sy’n byw yng Nghymru (de-ddwyrain Cymru yn ddelfrydol – Caerdydd a Chasnewydd) yn cael eu ffafrio.
Mae angen archwiliad manwl gan y Gwasanaeth Datgelu a Gwahardd (DBS) ar gyfer y rôl hon, a bydd yn cael ei brosesu gan TACT ar eich rhan.
Dyddiad Cau: Dydd Sul 28 Gorffennaf 2024
- Dyddiadau’r Cyfweliadau: Dydd Mawrth 6 Awst 2024 (Microsoft Teams) a dydd Llun 12 Awst 2024 (ail gam - wyneb yn wyneb - Bryste)
Mae diogelu yn fusnes i bawb ac mae TACT yn credu mai dim ond y bobl sydd â’r sgiliau a’r gwerthoedd iawn ddylai weithio ym maes gwaith cymdeithasol. Fel rhan o ymrwymiad TACT i ddiogelu, rydym yn archwilio sgiliau, profiad, cymwysterau a gwerthoedd darpar staff mewn perthynas â’n gwaith gyda phlant ifanc agored i niwed. Rydym yn defnyddio dulliau recriwtio trwyadl a chyson i helpu i ddiogelu pobl ifanc TACT. Disgwylir i’n holl staff weithio yn unol â pholisïau diogelu TACT.
Rydym yn cadw’r hawl i gau hysbyseb swydd yn gynharach na’r hyn a hysbysebwyd os yw nifer y ceisiadau’n ormodol, felly fe’ch cynghorir i wneud cais cyn gynted ag y bo modd.
Nid yw TACT yn derbyn dogfennau CV digymell gan asiantaethau recriwtio allanol nac yn derbyn y ffioedd sy’n gysylltiedig â nhw.
We have an exciting opportunity for an experienced Finance Officer to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £25,500 - £29,000 per annum.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
We are currently looking for an experienced Finance Officer to undertake operational finance activities and tasks in our small, friendly and flexible charity. The ideal candidate will perform finance tasks to support the Head of Finance through to end of year audit. You will liaise with a wide range of people by email and phone in a professional manner.
Benefits of working for NGA:
- Competitive salary of £25,500 - £29,000 per annum.
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Finance Officer will include:
- Working closely with Head of Finance to ensure receipts are recorded correctly on Sage 50 and membership accounts are validated/activated on Sage CRM as required
- Sales ledger converting sales quotes through the CRM into invoices on sage 50 and issue the invoice via email. Issue reminders for new and existing membership subscriptions, training, consultancy etc and ensure these are emailed to members
- Assisting with the credit control function, chase outstanding payments for membership renewals and new customers by phone, email
- Posting letters attached with a copy invoice to members chasing the outstanding payments – on a monthly basis
- Entering supplier invoices/expense claims, collate supporting receipts, and get appropriate authorisations for payment per policy.
- Setting up bank transfer supplier payments for dual authorisation.
- Monitoring the Finance mailbox and personal mailbox daily and action all queries, change requests in 5 days turn around.
- Monitoring and action online finance queries and redirect queries to the correct departments.
What we’re looking for in our ideal Finance Officer:
- Minimum of 2 years’ experience in a customer service environment.
- Excellent customer service skills.
- Experience of providing support via an online helpdesk and over the telephone.
- Knowledge and experience of working with databases and CRM systems.
- Experience in providing effective and efficient administrative support to an organisation.
- Clear verbal and written communication skills.
- Professional telephone manner and interpersonal skills.
- Excellent administration skills within a busy office environment
- The ability to analyse and translate data for reporting purposes.
Closing Date: 9am on Friday 22 July 2024
If you feel that you are the right candidate for the role as our Finance Officer or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.
We're looking for a kind, compassionate and resilient Support Worker to join our Horn Lane Young Peoples Service in Ealing.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Horn Lane Ofsted registered, young people's service supports young care leavers aged between 16 and 21.Support Workers will provide a person-centred support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This support worker role is on a 4 week rolling rota which includes a combination of early (8.00 - 16.00) and late (14.00 - 22.00) shifts including weekends. No sleep in's required.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Supporting key customers to set personalised goals in the form of a Support Plan
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
Involving customers in the design, development and delivery of the service
Empowering customers to ensure they receive the service and benefits they are entitled to
Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively.
For a full job description, please visit our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential: NVQ Level 3 or equivalent experience in the social care / charity sector / supported housing
Desirable: Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.