Permanent Team Administrator Jobs

The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.

We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.

We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager.  You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.

Yeldall Manor is a Christian recovery centre for men wanting to overcome their addiction problems. We have created this new part-time position to provide consistent and professional HR support to the organisation, bringing together various roles currently undertaken by a few different staff members.

The role will suit someone who can work under their own initiative (after training in our charity practices), experienced in overseeing the employee journey from recruitment and retention to departure. You will act as the first point of contact for HR-related queries, and ensure that the charity is compliant with all relevant legislation. This will involve dealing with all employment matters, building robust policies & procedures, and implementation across the organisation. You would also be responsible for preparing the staff rota and all related administration. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. Please see the job description for full information about this varied post.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical and administrative tasks with management responsibilities. We anticipate that you'll be based in the office for at least two days out of the three days/24 hours worked per week. This is in a lovely rural setting near Twyford (Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are ultimately helping. They inspire and motivate us just as much as we seek to encourage and support them. 

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.

We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.

This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.

We have opportunities available for 2 part time  Carer Assessment Officers  to join the team at our Cheshire East Carers Service based in Crewe Cheshire CW1 6GL.

This role will require you to cover all of Cheshire East , therefore access to your own mode of transport is essential. 

Hours up for negotiation at interview

At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.

Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.

Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.

Tailor making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.

Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.

Having Courage is about committing bravely to working in ways that take us to new places.  We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.

Being ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.

At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.

In the role of Carer Support Worker you will need to be passionate about empowering and helping carers with a range of matters on a one -to one basis.  You will provide values based support, advice and information to service users and carers ensuring they have access to practical and emotional support.

You will also assist carers to develop coping stratgeies , conduct home visits and carer assessments and provide information about mental health and mental heal services that are available to them.

In this role you will have a unique opportunity to make a difference in the lives of carers and their loved ones.

An NVQ level 2 (or equivalent) in Health and Social Care or willingness to work towards is essential for this role.

On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. 

We are seeking individuals who can showcase that their personal values align ours here at Making Space.

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Wagestream – Access up to 30% of your wages as you earn,
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Up to 28 days holidays per year including bank holidays (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.

We can only accept applications from those who are legally entitled to live and work within the United Kingdom.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Cheshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a part-time Advocate to join our team covering Cheshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 7 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

• If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

As the Head of Partnerships and Strategy, you will support the Board in its development of organisational objectives and strategy. Your role will involve contributing to our long-term goals, identifying new business opportunities, and managing relationships with key stakeholders, including community organisations and the NHS. You will also assist in developing governance policies and practices, ensuring our operations align with our mission and values.

You will be responsible for developing and delivering our organisational strategy, overseeing the commissioning, procurement, and support of third-sector initiatives, and leading our Senior Management Team (SMT) in shaping the organisation’s direction and effectiveness. Regular travel will be required to meet our organisational needs.

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will have significant senior-level management experience in a complex environment, preferably within the Voluntary, Community, and Social Enterprise (VCSE) sector. You will have a track record of strategic and operational management, stakeholder engagement, and the implementation of innovative technologies. Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude.

Interviews are scheduled for Wednesday the 10th of July 2024.

Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, E1 1DU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• All employees are required to undergo a DBS prior to starting with us

Work authorisation:

• United Kingdom (required)

Work Location: In person

Are you a digital whizz? Looking to apply your social media skills for social good?

The 999 Club are looking for a dynamic individual who knows how to galvanise public interest with arresting and authentic content and is keen to gain experience of charity fundraising.  You'll be joining our small but growing fundraising team in our small but growing homelessness charity in Deptford, South East London. Sound like it could be you? If so, then read on.... 

Having just finished an extensive rebrand of the organisation we are now looking to recruit a new member of the team who can fully capitalise on the potential this offers the charity to reengage with the public. You'll be supporting the development and roll out of a bold, new Communications strategy for 999 Club.

Leading on public engagement via Social Media, Direct Marketing, PR and Media, the post also offers the opportunity to learn about and contribute towards all other aspects of charity fundraising, including Community, Challenge events and Individual Giving. You will also be maintaining our Donorfy database and lending vital admin support the team. 

Most importantly you will be passionate about our mission to end homelessness in south East London. And you'll have a gift for finding and telling the stories of our of our service using members in a way that's both sensitive, authentic and impactful. 

If you're interested please see the attached job pack for more details. Application is via CV and cover letter. 

As the Business Operations Manager at The Way Youth Zone, you will play a pivotal role in ensuring the efficient and effective functioning of our organisation with responsibility for back office functions, including facilities and infrastructure, volunteering, reception & administration and catering. As a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer, you’ll lead a team and contribute to the overall success of our vibrant youth zone.

We are looking for an experienced and professional Business Operations Manager/Office Manager who is passionate about making a positive difference in young people’s lives, a problem solver who enjoys working in a fast paced and varied environment with: 

• a robust working knowledge of policies and procedures relating, but not limited to, Data Protection, Human Resources, Health & Safety, Safeguarding;
• experience in operational and people management;
• an understanding of systems (for example CRM platforms or data bases such as Salesforce, 
• time and attendance platforms such as Breathe HR, and other software for room bookings, 
• health & safety etc.)
• a willingness to learn and grow

Business Operations Manager Responsibilities:

Administration and Reception:

• Overall responsibility for the management of the ‘back office’ or non-delivery function, including ensuring resources and facilities are adequate (Youth Zone’s communications, office management & safe office environment).
• Establishing and maintaining appropriate office administrative systems, which may include supporting the delivery team to meet reporting requirements, and training the staff team in using all systems effectively and accurately.
• Developing, reviewing, and updating policies and procedures and ensuring they are understood and observed
• Oversee reception services, ensuring a positive experience for all visitors, in collaboration with the Reception Lead.
• Implement data protection protocols for sensitive information.
• Ownership of full recruitment processes; ensuring managers adhere to safer recruitment practices.
• Setting up and maintaining employee personnel files, in line with appropriate data/HR legislation.
• Providing an effective and efficient secretariat service to the CEO and Board of Trustees

Facilities & Infrastructure:

• To work alongside the Facilities Manager, Catering Manager and Head of Youth Work to ensure a high standard of Health and Safety and compliance at the Youth Zone.
• Develop and execute long-term plans for facility maintenance, upgrades, and expansion.
• Allocate resources efficiently to maintain a safe and welcoming environment for members and staff.
• Collaborate with external vendors for repairs, security, and facility improvements.
• To take a creative and enthusiastic approach to making The Way Youth Zone a valued facility in the locality.
• Promote eco-friendly practices within the facilities.

Catering:

• Ensure high-quality food services that meet health and safety standards in collaboration with the Catering Manager.
• Work closely with the Catering Manager to create diverse and nutritious menus.
• Oversee and monitor catering expenses and negotiate contracts with suppliers.
• Enhance the dining experience for youth members and staff in collaboration with the Catering Manager.

Volunteer Management:

• Develop a robust volunteer recruitment strategy in collaboration with the Volunteer Coordinator.
• Provide ongoing training and support to volunteers, where required
• Oversee the establishment of recognition initiatives to appreciate volunteer contributions.
• Coordinate volunteers’ tasks and schedules in collaboration with the Volunteer Coordinator

External IT Support:

• Collaborate with external IT service providers to maintain hardware, software, and network systems.
• Ensure data security and compliance with privacy regulations.
• Develop IT disaster recovery plans.

Direct Staff Management:

• To provide line management to the Catering Manager and the Facilities Manager, with a focus on the back office and administrative process needed for these roles to succeed.
• To provide line management to the Volunteer Coordinator, who will be responsible for the safer recruitment, training and stewardship of a large cohort of volunteers.
• To provide line management to the Reception Lead who in turn may manage the Youth Zones reception team.
• Regularly assess staff performance and provide constructive feedback.
• Identify growth opportunities for team members.
• Address any interpersonal issues within the team.
• Promote and organise staff development and training, in partnership with the Safeguarding, Training and Impact Manager

Senior Leadership Team:

• To be an active member of the team and deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan operating in line with WEST Youth Zones and OnSide’s values and principles.
• Overall responsibility for ensuring the HR online system is being utilised effectively
• Work closely with other departments (e.g., Delivery, Fundraising) through your direct reports.
• To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Youth Zone members is promoted and safeguarded, and to report any child protection concerns to the Designated Safeguarding Leads using policies, procedures, and practice (training to be provided).
• Liaising with and working alongside the OnSide support team and engage with the wider Network of 14 other Youth Zones.
• To assist with any promotional activities and visits that take place at the Youth Zone, positively contributing towards increasing Youth Zone membership.
• As part of the management team, to deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan.
• To carry out any other reasonable duties as requested by the Chief Executive

Skills and Knowledge Criteria:

• Proven experience in senior administrative roles within a busy office environment
• Experience of operational management & line management responsibility for a varied staff team
• Experience of providing support at Board or Chief Executive level
• Excellent organisational and communication skills
• The ability to manage office systems and contact databases, to set them up and to use them effectively (for example MS Systems or Salesforce) 
• A working knowledge of Excel and ability to compile spreadsheets, prepared reports and scrutinise data
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders- at all levels and from all sectors
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard
• Be able to write fluently, to think clearly and to grasp new concepts quickly.
• To be fully IT literate
• Ability to pay attention to detail, be thorough and organised
• Ability to work on own initiative and as part of a team
• Evidence of ongoing professional development (for example HR procedures, safeguarding, health & Safety, management)
• A willingness to work flexibly to meet business needs
• A willingness to cover events, holidays and staff absence 
• Enhanced DBS clearance and a commitment to Safeguarding children
• Experience with the charity or service sector
• Experience minute taking 
• A qualification relevant to the role (Business Administration, CIPD etc.)

Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.

Age International are recruiting for a part-time Board & Executive Support Officer.

This is an excellent opportunity for someone with an aptitude for stakeholder management and organisational relationships, as you will support the CEO, Board and wider team, as well as liaising with colleagues within Age UK, HelpAge International and the Disasters Emergency Committee.

As Board & Executive Support Officer, you will work closely with the CEO to enable good governance and effective Board meetings, liaising with the Chair and Trustees between meetings to support them in their oversight roles, ensuring reviews of organisational policies, and timely communications.

This role involves providing administrative support to the CEO specifically (e.g. diary management), alongside logistical assistance for the CEO and wider team (e.g. arranging international travel and meetings).

You will act as a focal point for co-ordination across Age International, providing flexible support on a wide range of projects, so experience of project management, a proactive approach, the ability to take the initiative confidently and deliver to tight deadlines are important.

This is a part-time (17.5 hours weekly) hybrid opportunity, a blend of both home and office-based working. Salary advertised is full time equivalent.

Must haves:

• Administrative experience: minute taking, diary management, maintenance of online files and company records, administrative and travel support to a team.
• Project management experience, including organising events.
• The ability to use current office technology including MS Teams, Board software and associated communication tools.
• Excellent communications skills.
• Confidence working across departments, good stakeholder management and a collaborative approach to building working relationships with people at all levels, both internally and externally.
• The ability to prioritise work and meet tight deadlines, including using judgement to deal with urgent or sensitive situations, without direct supervision.
• Ability to work with discretion on confidential matters.
• A proactive and positive approach, with the confidence to take the initiative coupled with discernment about when to seek guidance and direction.
• Aptitude for co-ordination across a range of different work-streams

Great to haves:

• A good understanding of charity governance along with experience using BoardEffect or a similar Board software platform
• Experience in, or knowledge of, the international development or wider charitable sector, especially in relation to older people.

What we offer in return

• Competitive salary, 26 days annual leave (pro rata)+ bank holidays
• Excellent pension scheme, life assurance, health cashback plan and Employee Assistance Programme
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are delighted to be offering this new role which will be managing our HQ function in Flitwick. The role will involve dealing with many aspects of the organisation ranging from signposting members of the public to suitable services, health and safety and supporting our Exec and HQ function teams.

Office Co-ordinator
Post no: 599
Location: Flitwick
Contract: Permanent
Salary: £24,500 per annum  
Hours: Full Time, 9am – 4.30pm, Monday – Friday

About Us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

The post holder will be working within our fast-growing organisation and become part of a team of people whose objective is to support the mental health and wellbeing of our communities.

Duties and Responsibilities

• Carry out and oversee general admin duties in line with Mind BLMK’s policies, procedures, and processes (support Exec roles; housekeeping at HQ to include tidying up and ensuring that HQ is a suitable working environment for staff; meeting and greeting; referrals; post; email and telephone enquiries; room bookings and meeting arrangements; ordering and monitoring of supplies, stationery, and equipment).
• Oversee the carrying out of routine health and safety responsibilities for HQ premises in line with Mind BLMK’s H&S policies, procedures, and guidance (First Aid, Fire Marshal, monthly visual checks, risk assessments). Support the Quality Manager to promote a positive health and safety culture and environmental best practice.
• Deal with and oversee the answering a wide variety of calls and enquiries from the general public, operational staff, and managers, responding, and taking action as appropriate (directing callers to relevant services/individuals, taking messages; relaying information accurately and on time; offer appropriate information; deal effectively with enquiries from individuals in crisis and escalate potential Safeguarding issues to the Safeguarding Lead), executing actions and decisions that result from contact with service users as necessary as guided by management and colleagues in line with Mind BLMK procedures and guidance.
• Maintain an effective workforce for administrative department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of administrator role).
• Carry out specific duties to support the effective use of Volunteer hours at HQ (supporting, coordinating, and planning volunteer cover when required).
• Provide administrative support to the HR department.
• Assist in carrying out routine IT and telecoms tasks.
• Assist with tasks to ensure data protection compliance.
• Support the Quality Manager to champion a culture that fits with the organisation’s strategy, vision, values and behaviours.
• Support the Quality Manager on audits of processes and systems.
• Provide general support to the Executive including but not limited to attending meetings, taking notes, and managing documents for the meetings.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

The successful candidate will be highly accurate and have experience of working in a busy office environment in a multi-skilled and varied role, sometimes with conflicting priorities.

If you have a passion for working in mental health and feel like you could be part of our friendly HQ team and support the organisation to meet its vision and values, we would love to hear from you.

Closedown: 5pm on 20th June 2024
Interview date(s): Week Commencing 1st July 
Please note: We reserve the right to close this advert early if enough suitable applicants apply. 
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Charities Aid Foundation (CAF) accelerates social progress by providing essential connections between donors, charities and communities.

They safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through its award-winning bank CAF Bank.

The CAF Legacy Team provides a service through which donors can simplify their legacy giving, by naming CAF in their Will and having them onward grant funds to their chosen charities. This role will give the successful candidate the opportunity to facilitate gifts to charities throughout the UK and around the world. The team handled over £22.5m in gifts last year.

We are delighted to be working with CAF to recruit a talented Legacy Officer to join the team.

The role:
At CAF, everyone contributes to impact, and as the Legacy Officer you too will play an integral part in what they do.
This person will support with the administration of straightforward gifts left to CAF, respond to client enquiries, liaise with executors, and be responsible for accurate record keeping and filing with respect to all legacy cases that they handle.
This person will also manage the administration of legacy gifts, both pecuniary and residuary legacies, but will also have some exposure to more complex residuary gifts. This will include liaising with executors to collate required information, managing the onward granting process, ensuring fees are calculated and deducted properly and funds are disbursed in line with client wishes, reviewing Deeds of Variation and other draft documents from clients to ensure they are fit for purpose, providing support to the Legacy Manager for complex cases, including representing the Legacy Team at internal and external meetings & supporting the wider team as required with admin and legacy giving plans and processes.

The person:
The successful candidate will have experience of working in charity administration, legacy management or have relevant transferable skills and is keen to make a difference to society. The ideal person will have excellent attention to detail, fantastic organisation skills and the ability to problem solve naturally. A demonstrable interest in the charity sector will be important in addition to outstanding administration skills & a helpful and collaborative approach.

Diversity and inclusion
CAF knows that the more diverse and inclusive the organisation becomes, the more creative, effective and impactful they will be. Their aim is for its workforce to represent the society they serve, and they have embarked upon an ambitious pathway to achieve this.

They want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

CAF welcomes applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.
 

We are an open-access charity, funded by the generosity of our supporters, and here to help alleviate the pain and confusion caused by the death of a parent or sibling. Bereavement is devastating at any age, but for a child it is life-changing. Get in touch with us if you need support.

Our Vision:A world where no child grieves alone.

Our Mission: To help bereaved children, young people and their families find hope and healing

Our Values are very important to us and, as a member of the Grief Encounter team, you would be expected to hold these in your day-to-day work:

• Belonging - Through times of grief we deeply understand the profound influence of community. We honour heritage, diversity and important bonds that nurture our sense of self and our collective contributions to provide hope, healing and fulfilling lives.
• Courage - We’re not afraid to face grief head on and tackle difficult conversations openly and honestly with others. This gives everyone the courage to freely express their emotions and actively participate in making a difference
• Dedication - We dedicate ourselves to the lives of bereaved children and families. With unwavering resolve , we champion the needs of every child to shape hopeful futures with care, warmth and positivity, nurturing the past, present and future lives.

JOB SUMMARY

The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.

They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:

• Leading, implementing and developing therapeutic projects and service planning.
• Managing Grief Encounter therapists, supervisors, volunteers and placement students.
• Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
• Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
• Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.

Please see Job Description for more information

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for an Advocate to join our team in Edinburgh. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have Level 2 Award in Independent Advocacy.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Edinburgh. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home or other suitable community venue and be home based for telephone for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full-time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.

About you

We actively encourage applications from those who are long term unemployed.

Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  This can be through 1-2-1 advocacy or in a group setting.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on 15 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.