Team Administrator Jobs

Senior Trusts Fundraising Officer – Maternity Cover

Contract type: 11-month fixed-term contract to cover maternity leave (please note: this contract may be Curtailed if maternity leave ends prior to the planned 10 months)

Reporting to: Trusts fundraising manager

Location: Hybrid – remote, London head office as required (up to one day a month, subject to business need)

Hours of work: 34.5 hours per week

Remuneration: circa £34,500 per annum, plus benefits

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

In this role, you will work to maximise income generated from charitable trusts, foundations, multilateral and statutory sources, by producing compelling applications, proposals, mailings, in-depth research profiles and feedback reports, and by providing exemplary stewardship. This role will suit an outstanding team player, who can work collaboratively and autonomously.

While keeping SPANA’s mission to improve the welfare of working animals at the heart of our trust programme, the post holder will utilise international development sector techniques and opportunities to maximise income for our cause.

Key Relationships

• Responsible to the Trusts Fundraising Manager

• Head of Philanthropy and Fundraising Partnerships

• Fundraising Relationships Team

• Director of Global Fundraising, Marketing and Communications

• Global Programmes and Global Resources Teams

• Global project colleagues and partners.

Trusts fundraising programme

• Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories within SPANA’s global fundraising programme, such as Australia), to meet agreed annual targets.

• Actively contribute to the delivery of the trust fundraising strategy, including working to identify and research potential new sources of trust, statutory and multilateral funding, to meet agreed targets.

• Contribute to the development and delivery of an annual work plan and pipeline for the trust fundraising programme, including time-sensitive applications, to grow income.

• Assist in the development and submission of funding applications to statutory and multilateral sources (such as the Foreign, Commonwealth and Development Office and United Nations), working with colleagues to identify opportunities and develop projects and proposals.

• Write clear, concise and compelling proposals, and feedback reports for successful applications, and submit in a timely manner.

• Develop new and existing trust relationships through exemplary stewardship (feedback reports, mailings, phone calls, face to face, etc) to maximise long-term income, secure new sources of funding, upgrade existing levels of giving, repeat donations and multi-year funding.

• Work with SPANA colleagues to identify and maintain a list of suitable projects (that would particularly appeal to potential trust funders) and provide appropriate narrative and financial feedback reports on specific projects and restricted funds (for funders and internal purposes).

• Organise events, visits, meetings and other appropriate activities as required, to encourage and maintain support from trusts

• Assist in the development of events for trusts and major donors and represent SPANA at both SPANA events and external meetings, to cultivate relationships with the aim of securing income.

• Contribute to the development and production of SPANA fundraising, marketing and communications materials, to support trusts fundraising activities.

• Programme support and administration

• Work to a set income and expenditure budget, setting targets in collaboration with line manager.

• Provide regular reports and information on progress, targets and income generated.

• Maintain accurate records of trusts fundraising activities on our CRM database.

• Ensure all work runs to set procedures and timelines, whilst providing exemplary stewardship.

• Provide general administrative support to ensure the smooth running of the trusts fundraising programme.

Other

• Ensure all SPANA’s trust fundraising activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.

• Assist with activities across the Fundraising Relationships team, such as providing project proposals, feedback reports and thanking, particularly during peak times and holidays.

It should be noted that the job specification and remit may develop over time.

The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

KNOWLEDGE, TRAINING & QUALIFICATIONS

• Knowledge of trusts and statutory fundraising principles and practices.

• Knowledge of the current trusts and statutory and fundraising market, including potential supporters.

• Knowledge of developing and delivering compelling pitches and applications to trusts.

• Knowledge of charity fundraising regulations, GDPR and data practices.

• Knowledge of the requirements and expectations of working in the charity sector.

• Knowledge of the animal welfare charity sector (desirable).

• Knowledge of the international development sector (desirable).

EXPERIENCE

• Experience of working in a fundraising role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, potential supporters and other stakeholders.

• Experience of trust and/or statutory/multilateral fundraising and delivering income against targets.

• Experience of understanding complex information and finances, and conveying it in concise and persuasive applications to trusts and statutory funders.

• Experience of producing high-quality and compelling approaches, proposals, reports and presentations.

• Experience of delivering income against targets.

• Experience of prospect research techniques, and using research to suggest suitable projects/areas of interest/building a long term relationship.

• Experience of working with databases, preferably Raiser’s Edge, understanding data selections and the nuance of data.

REF-218258

The Customer Care Representative plays a vital role in furthering Toynbee Hall’s mission to eradicate poverty and improve financial well-being. By providing high quality customer service both in-person and through digital channels, this role serves as the crucial first point of contact for individuals seeking debt advice. The representative’s ability to conduct initial assessments, manage referrals, and handle client interactions with empathy and professionalism directly contributes to empowering clients to take steps towards long-term financial stability. This role is essential in ensuring an accessible, supportive service that aligns with Toynbee Hall’s commitment to building a fairer future and addressing inequality in our community
An understanding of safeguarding principles is beneficial, as the representative must ensure the safety and well-being of clients and demonstrate a willingness to further develop this understanding.

The team create a seamless experience for both clients and advisors. Their collaborative spirit and commitment to exceptional service make every day an opportunity to learn and grow. Plus, they know how to have fun while we work. Join them in making a real difference in the lives of those they assist, all while enjoying a supportive and dynamic work environment.

Scope of role

The Customer Care Representative is responsible for delivering exceptional face-to-face customer service to individuals seeking debt advice support.

Key Responsibilities

• Client Service Excellence 
• Initial Assessment Management 
• Information Management 
• Document Handling
• Multi-Channel Communication
• Referral Coordination
• Complaint Resolution
• Performance Targets 
• Team Collaboration 

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

How to apply

Please apply through our website. Please note: we will not accept CV’s only and applications with missing information will be automatically rejected.

Closing date for applications: Thursday 28th November 2024

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.
 

• Full-time fixed term contract for one year in the Rough Sleeping Team
• Salary £31,200-£34,736
• Deadline: 9am Thursday 28 November

We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.

As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital. 

Responsibilities: 

• Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 44 and hundreds of volunteers work hard to achieve this aim and we now have a vacancy for a Local Group Network Manager.

Is this position right for you?

We are looking for a passionate and experienced individual to lead our Humanists Local Groups programme as part of our dynamic People Team. As the Local Groups Network Manager you'll play a pivotal role in expanding and professionalising our Local Group model, helping us develop humanist communities across the UK.

You'll have experience working in a distributed organisational structure (Hub and Spoke or federated structure) leading regional representatives. Ideally you'll have experience managing volunteers so you can lead our network of volunteer coordinators who are at the heart of building local Humanists communities.

You'll be comfortable to lead on the strategic development of our Local Groups, empowering volunteers to represent Humanists UK at the grassroots level, and support them as local community and campaign leaders.

What you'll be doing

You'll work with our Local Groups Volunteer Coordinator and People Officer (Volunteer Support) to ensure the effective recruitment, training, support, and retention of Local Group Coordinators, building and maintaining a thriving network.

You'll develop and maintain internal infrastructure to support and professionalise Local Groups, enabling them to act as community and campaign arms for Humanists UK. This is done in a consultative manner to ensure alignment with the wider Humanists UK ways of working and operations. You'll also collaborate with key stakeholders to enhance Local Groups' professionalism and create resources such as guidance documents and training materials.

You'll set and monitor targets to help Local Groups achieve programme outcomes and you'll manage and develop the Local Groups budget, ensuring resources are aligned with annual and long-term goals.

Key Tasks & Activities

• Manage the Local Groups programme, monitoring outcomes and adjusting strategies where necessary.
• Oversee the expansion of Local Groups into new locations and ensure a smooth transition for newly established groups.
• Support established Local Groups by providing ongoing guidance, helping them create annual plans, and acting as a key point of contact.
• Develop and maintain a Resource Hub, providing essential tools and resources to volunteers to ensure their success.
• Facilitate learning, development, and mentoring activities that enhance volunteer capabilities.
• Work collaboratively across teams to ensure systems and processes align with the needs of the Local Groups programme and Humanists UK ways of working.

As a successful candidate

You have strong project and programme management skills, with a proven track record of overseeing complex, multi-faceted projects.

You are skilled in building and nurturing relationships with a wide range of stakeholders, including volunteers, and you excel in fostering collaboration.

You are proactive and creative in developing strategies that support volunteers, expanding and improving the services they deliver.

You are a clear and confident communicator, able to channel enthusiasm and ideas while managing expectations.

You have experience managing volunteers or working in community engagement 

If this sounds like you

Download the full Local Groups Network Manager role description and person specification, click 'Apply now', attach your CV, and complete the online application detailing how you match the person specification.

Applications should be submitted by 17:00 Monday, 25 November 2024.

Shortlisting and interviews

Candidates shortlisted for an interview will be notified by week ending 29 November 2024.

Interviews for shortlisted candidates will be held during the week of 9 December 2024 at our offices at 39 Moreland Street, London EC1V 8BB. Candidates shortlisted for an interview will be asked to complete a pre-interview tasks.

Closing Date: 13 December 2024
Interview Date: 19 December 2024
Location:  Hybrid, with work at both our Selly Park & Erdington Sites
Hours:  Full time 
Duration:  Permanent
Salary: Up to £41,000 depending upon experience
DBS Requirement: Basic 

“Happy to talk about flexible working.”

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth. 

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy. 

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources. 

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives. 

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies. 

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.   

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

Learning and Development Advisor

We have an exciting opportunity for a Learning and Development Advisor to join the Learning and Development team working from home.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? If yes, then we’d love to hear from you…

Position: 5870 Learning & Development Advisor - Leadership Development

Location: Home based

Hours: Full-time, 37.5 hours Monday- Friday 

Contract: Permanent

Salary: £26,490.14 per annum

Closing Date: 10th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

This is an exciting role that requires a mixture of skills in relation to learning and development.  You will be focusing on leadership and management development across the organisation.  This will include the design and delivery of innovative learning interventions that support the development of leaders and managers.

The L&D team want to step away from ‘traditional’ so you will need to be creative, motivated, and brave, generating and implementing new ways of enhancing the leader’s development.  You will have scope and space to try new interventions, evaluate impact and make a difference to the overall organisational strategy.

Key responsibilities include:

• Use your creativity and ability to experiment in introducing innovative and modern learning practices across the organisation

• Design and deliver innovative learning interventions that support leadership and management development across the organisation.

• Work with Subject Matter Experts and senior staff within the organisation to understand learning needs and develop the right interventions.

• Create evaluation methods to measure changes in behaviour and performance across leaders and managers

• Act as a valued advisor for leaders and managers across the organisation supporting their development

About You

Modern thinking and practice are essential for this role, as well as a good understanding of leadership and management development. 

You will need experience of:

• Delivering successful leadership and management development programmes using innovative approaches

• Planning courses and evaluating outcomes

• Delivering soft skills training and experiential learning activities

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your Birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Learning & Development Advisor, Learning & Development Officer, Learning & Development Administrator, L&D Advisor, L&D, L&D Administrator, HR, Human Resources, Human Resources Officer, Learning & Development Lead. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.         

• Do you love working with numbers?
• Are you passionate about accuracy and details?
• Would you like to use your skills to make a global impact?

BMS World Mission is looking for a part-time Expenditure Accounts Assistant to join our small, fast-paced finance team in providing the organisation with excellent financial services. In this role, you will assist in the maintenance of the purchase ledger to process purchase transactions into our accounting system and assist with the monthly bank reconciliations.

About you: The successful candidate will be a flexible team player with excellent numeracy and organisational skills and superb attention to detail. Ideally you will have experience of purchase ledger processing or be willing to learn.

About us: BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

Why this role matters: This role is the primary point of processing for all purchase invoices and expenses, ensuring accuracy of our financial records and being a key point of contact for suppliers and staff.

If you are a hard-working and detail-oriented individual who wants to use your skills to make a global impact, we would love to hear from you.

If you would like to discuss this role further, please feel free to contact Alicia Sloman, Financial Reporting Partner.

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. The Services Manager supports the Head of Services in overseeing NHYC’s Youth Hub, managing daily operations, coordinating with Depaul UK to facilitate smooth transitions into long-term housing, and building partnerships with external stakeholders to improve housing pathways. Additionally, the manager leads and develops a team of Assessment and Resettlement Workers, oversees daily work planning and safeguarding, while addressing complex cases and supporting staff in securing project resources. This position contributes to the broader goal of expanding the Youth Hub model across London. 

• Fixed-term 9 month contract
• Salary £37,024 – £41,600
• Deadline: 9am Friday 6th December

We are searching for a Marketing and Communications Officer to join our team. In this role, you will work closely with the Head of Marketing and Communications, the Digital Marketing Officer, as well as external agencies and freelancers. This position is ideal for a collaborative marketer who can develop and manage diverse storylines and foster relationships across internal teams, journalists, and marketing partners.

The successful candidate will lead campaign management, email marketing, and PR efforts, focusing on reaching new audiences and increasing awareness of Lakeland Arts. You will play a key role in driving engagement with our programmes, events, and membership opportunities.

Lakeland Arts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description is not an exhaustive list.

This is a new role to support our current Manager of the Day Services here at The Scotts Project Trust where we support vulnerable adults with learning disabilities.

The job is client based and will entail hands on mixing with the various activity sessions to ensure we support the development of service users and encourage growth and fulfilment.

With a good understanding of learning disabilities you will be expected to update and maintain service user care plans and risk assessments together with monitoring and recognising when safeguarding intervention may be required.

The role will also include supporting the staff team by carrying out supervisions and appraisals and ensuring a good team spirit with high morale whilst adopting an open door policy.

Requirements:

· Health and Social Care NVQ Level 3 preferred or experience in the care sector

· Ability to use Microsoft applications such as Outlook, Word, Excel etc

· To maintain and update training qualifications

· A full clean driver’s licence to enable driving of our vehicles

This Position will be mobile across our Day Services without the need for any working from home.

When applying please indicate the hours/days you are available to work.

We are committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment. Posts subject to pre-employment checks and enhanced DBS. We are an equal opportunities employer and would particularly welcome applications from under represented groups.

We reserve the right to interview prior to the closing date should we find a suitable candidate. If you do not receive a response from us by 14 days after the closing date you should assume you have not been successful on this occasion.

Applications via your CV on indeed or our website where you will find an application form to complete. Further enquiries can be made by calling HR.

Job Title: Education Advisor – North Wales 

Salary:£37,088 per annum (pro rata) + £750 per annum homeworking allowance (pro rata)

Hours & Contract: 14 hours/2 days per week - permanent

Location: Homeworking (but with ability to travel to Rhyl office as needed) 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for. 

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Education Advisor will include: 

• Degree level education or equivalent 
• Professional teaching qualification
• Experience of working in a similar career/role in a school 
• Experience in working with a range of local authority services, including Virtual School, ALN or Social Care 
• Experience of working with Children in Care/Care Experienced Young People 
• Experience of working in a multi-disciplinary team 
• Experience of working in a busy and demanding role 
• Confidence in using all Microsoft Office applications including Outlook, One Drive & SharePoint 
• Experience of using a software system to record and maintain timely records 
• The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities 
• Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements 
• Excellent communication skills to suit a broad range of professional relationships
• Experience of attending virtual meetings 
• A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment 
• Evidence of an understanding and commitment to equalities, diversity, and anti-discriminatory practices 

We are looking for candidates with: 

• Degree level education or equivalent 
• Professional teaching qualification
• Experience of working in a similar career/role in a school 
• Experience in working with a range of local authority services, including Virtual School, ALN or Social Care 
• Experience of working with Children in Care/Care Experienced Young People 
• Experience of working in a multi-disciplinary team 
• Experience of working in a busy and demanding role 
• Confidence in using all Microsoft Office applications including Outlook, One Drive & SharePoint 
• Experience of using a software system to record and maintain timely records 
• The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities 
• Ability to work within the team and autonomously as needed to manage your time and duties 
• The ability to work creatively and collaboratively to find solutions to a range of educational issues experienced by children and young people.
• Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements 
• Excellent communication skills to suit a broad range of professional relationships
• Experience of attending virtual meetings 
• A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment 
• Evidence of an understanding and commitment to equalities, diversity, and anti-discriminatory practices 

TACT offer an excellent employee benefits package including: 

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help at Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

Whilst being homebased, the Education Advisor will need to travel to the Rhyl office as needed and may also be occasionally required to travel to team meetings, wellbeing days, TACT away days and other in person events across the UK. 

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf. 

Closing Date: Monday 25th November 2024 

• Interview Date: Wednesday 11th & Thursday 12th December 2024 
• Proposed Start Date: 20th January 2025 (depending on candidate availability) 

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies. 

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

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Teitl Swydd: Cynghorydd Addysg – Gogledd Cymru 

Cyflog: £37,088 y flwyddyn (pro rata) + lwfans gweithio gartref o £750 y flwyddyn (pro rata)

Oriau a Chontract: 14 awr/2 ddiwrnod yr wythnos - parhaol

Lleoliad: Gweithio gartref (ond gyda'r gallu i deithio i swyddfa'r Rhyl, cyfarfodydd, diwrnodau lles, diwrnodau i ffwrdd a digwyddiadau wyneb yn wyneb eraill ar draws y DU yn ôl yr angen)

Mae'r dyletswyddau cyffredinol yn cynnwys: 

• Addysg hyd at lefel gradd neu gyfwerth 
• Cymhwyster addysgu proffesiynol
• Profiad o weithio mewn gyrfa/rôl debyg mewn ysgol 
• Profiad o weithio gydag amrywiaeth o wasanaethau awdurdodau lleol, gan gynnwys Ysgol Rithwir, ADY neu Ofal Cymdeithasol 
• Profiad o weithio gyda Phlant mewn Gofal/Pobl Ifanc â Phrofiad Gofal 
• Profiad o weithio mewn tîm amlddisgyblaethol 
• Profiad o weithio mewn rôl brysur a heriol 
• Hyder wrth ddefnyddio holl apiau Microsoft Office gan gynnwys Outlook, One Drive a SharePoint 
• Profiad o ddefnyddio system feddalwedd i gofnodi a chynnal cofnodion amserol 
• Y gallu i weithio i derfynau amser, gyda chywirdeb a hyblygrwydd, weithiau'n delio â blaenoriaethau sy'n gwrthdaro 
• Yn gyfarwydd â thrin gwybodaeth gyfrinachol a sensitif yn unol â rheoliadau a gofynion deddfwriaethol perthnasol 
• Sgiliau cyfathrebu rhagorol sy'n addas ar gyfer ystod eang o berthnasoedd proffesiynol
• Profiad o fynychu cyfarfodydd rhithwir 
• Tueddiad i feddwl yn greadigol, arddangos dyfeisgarwch, gweithio gyda brwdfrydedd, tosturi, ac ymrwymiad 
• Tystiolaeth o ddealltwriaeth ac ymrwymiad i gydraddoldeb, amrywiaeth, ac arferion gwrthwahaniaethol 

Rydym yn chwilio am ymgeiswyr gydag: 

• Addysg hyd at lefel gradd neu gyfwerth 
• Cymhwyster addysgu proffesiynol
• Profiad o weithio mewn gyrfa/rôl debyg mewn ysgol 
• Profiad o weithio gydag amrywiaeth o wasanaethau awdurdodau lleol, gan gynnwys Ysgol Rithwir, ADY neu Ofal Cymdeithasol 
• Profiad o weithio gyda Phlant mewn Gofal/Pobl Ifanc â Phrofiad Gofal 
• Profiad o weithio mewn tîm amlddisgyblaethol 
• Profiad o weithio mewn rôl brysur a heriol 
• Hyder wrth ddefnyddio holl apiau Microsoft Office gan gynnwys Outlook, OneDrive a SharePoint 
• Profiad o ddefnyddio system feddalwedd i gofnodi a chynnal cofnodion amserol 
• Y gallu i weithio i derfynau amser, gyda chywirdeb a hyblygrwydd, weithiau'n delio â blaenoriaethau sy'n gwrthdaro 
• Y gallu i weithio'n greadigol ac ar y cyd i ddod o hyd i atebion i ystod o faterion addysgol a brofir gan blant a phobl ifanc.
• Yn gyfarwydd â thrin gwybodaeth gyfrinachol a sensitif yn unol â rheoliadau a gofynion deddfwriaethol perthnasol 
• Sgiliau cyfathrebu rhagorol sy'n addas ar gyfer ystod eang o berthnasoedd proffesiynol
• Profiad o fynychu cyfarfodydd rhithwir 
• Tueddiad i feddwl yn greadigol, arddangos dyfeisgarwch, gweithio gyda brwdfrydedd, tosturi, ac ymrwymiad 
• Tystiolaeth o ddealltwriaeth ac ymrwymiad i gydraddoldeb, amrywiaeth, ac arferion gwrthwahaniaethol 

Mae pecyn buddion gweithwyr TACT yn cynnwys: 

• 31 diwrnod o wyliau â thâl ynghyd â gwyliau banc blynyddol.
• Trefniadau gweithio’n hyblyg.
• Polisïau sy'n ystyriol o deuluoedd
• 'Bwndel' gweithio gartref gan gynnwys lwfans blynyddol, offer TG a benthyciad ar gyfer sefydlu swyddfa gartref.
• Rhaglen Cymorth i Weithwyr Help at Hand (gan gynnwys cwnsela therapi gwybyddol ymddygiadol (CBT), apwyntiadau meddyg teulu o bell 24/7, ffisiotherapi, cymorth iechyd meddwl ac ail farn ar ddiagnosis difrifol).
• Rhaglen Lles Gweithwyr Flynyddol.
• Apwyntiadau â Chlinigwyr Menopos am ddim.
• Cynllun Pensiwn Rhanddeiliaid (aberthu cyflog).

Dyddiad Cau: Dydd Llun 25 Tachwedd 2024 

• Dyddiad Cyfweliad: Dydd Mercher 11 a Dydd Iau 12 Rhagfyr 2024 

The Difference is excited to be recruiting for an Executive Assistant to the CEO. We are a growing charity, in both the size of its team and the reach of its delivery. As our delivery and team both grow, we must develop our ability to manage competing strategic priorities and their demands on our time, and to communicate and collaborate effectively across a wider group of colleagues, Trustees and external stakeholders.

This requires a high level of coordination, strategic time management, and internal communication that we have not needed until now - qualities which we hope you will help to foster and grow.