Team Administrator Jobs in Islington, Greater London
The Administrator will play a crucial role in supporting the operations of the e-Assessment Association. This position is responsible for ensuring the smooth running of the Association’s daily activities, including membership management, event coordination, communication, and financial administration. The ideal candidate will be organised, ‘tech-savvy’, detail-oriented, and possess excellent communication skills, with a passion for supporting the growth and development of the e-assessment community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Thousands of people affected by pancreatic cancer receive help from us each year – talking to us on our nurse-led Support Line, interacting on our Forum, or using our clear and accessible information. And now we have a brand-new role supporting our Support Services and Information teams. Come and join us – help us become even more efficient and effective!
This is a varied, part time role reporting into the Senior Support Services Manager but working across and with multiple teams. Some of what you’ll be doing will involve:
- Arranging meetings, conferences and training
- Supporting the team with our digital channels, including our website, social media and online shop
- Updating key spreadsheets and databases
- Assisting with improving our processes
About You
We’re looking for someone who loves a process, can’t help but get the details right and is constantly learning and improving. Do you have…
- Good written and verbal communication skills?
- Experience of administration and data entry?
- Problem solving skills and the ability to use your own initiative?
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note we may close this role earlier should we receive a high number of suitable applications, please apply early to avoid disappointment.
- Please note that interviews will be held remotely on 1st November 2024
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
These are newly created administrative roles to increase capacity in Londonwide LMCs, the membership organisation representing approximately 7,000 NHS General Practitioners in nearly 1,100 practice teams in London, providing pan-London leadership and shared committee services for its members. The organisation has an important role to value, care for and protect general practice.
An exciting opportunity has arisen to join our Primary Care team which supports committee effectiveness and ensures representation within Local Medical Committees within London. You will report to the Director of Primary Care, working across local committees within the Primary Care team.
The focus of this role is to provide administrative support to Local Medical Committees, enabling the smooth running of Committee meetings. It would be helpful if candidates have a contextual understanding of the health environment or other public-sector environments that we work in, along with excellent administration and note-taking skills. We would like to hear from candidates who have experience of:
- Owning the administrative tasks required to ensure Committee meetings have professional and timely agendas, papers and minutes/action records.
- Attending Committee meetings to support the facilitation of the meetings and ensuring accurate record keeping of meeting content.
- Working flexibly to provide cover across teams and for other Committee Administrators across Londonwide as required.
The salary for the role will be £30,000 pa plus membership of the group personal pension scheme with a 16% employer pension contribution (£4,800, making total remuneration £34,800). Benefits include 25 days’ annual leave, flexitime and other flexible working options. The company holds the Investors in People Silver award and is committed to the personal and professional development of all colleagues.
As an organisation, we work flexibly, and regular home working is supported. The post is contractually based at our offices located in central London near Euston, where we host quarterly connect days for all staff. Whilst regular home working is supported, some travel or office attendance may be required to attend pre-planned meetings.
For further information and to apply for this position, please visit our website via the Apply button.
Closing date: 9am on Monday, 11 November 2024.
Interviews are planned for Wednesday, 20 November 2024.
Shortlisted candidates only will be contacted.
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Our mission is to connect young people with STEM and inspire STEM futures.
Are you a highly organised Administrator who can work independently and with multiple stakeholders? Do you have a customer service mindset, with the ability to build excellent working relationships?
We are looking for an experienced Administrator to provide a first-class administration service and support to our busy Organisational Development (OD department).
About this role:
As OD Administrator, you’ll provide general administrative support to the OD team, which will include:
- Preparing documents promptly and with care
- Coordinating and attending meetings; taking and distributing minutes
- Producing reports and management information
- Creating engaging presentations and other guidance documents in line with our brand guidelines
- Keeping track of budget spend and processing invoices
- Acting as a point of contact for general queries and passing to the appropriate person in the team
About you:
To be successful in this role, you’ll be an experienced administrator with excellent organisational skills with the ability to work independently and with multiple stakeholders. You will have excellent attention to detail with the ability to produce good quality, engaging and professional documentation for internal and external distribution.
You’ll be a brilliant communicator, who is self-motivated with a positive can-do attitude, an openness to learning and the ability to adapt to changing situations, always maintaining confidentiality and exercising discretion.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The role sits within the Organisational Development (OD) department, which consists of 15 people and includes Learning and Development, Digital Learning, Volunteering and People Experience. The department’s role in Dogs Trust is to drive the People agenda in terms of Culture, ensuring DT is an amazing place to work and volunteer, Capability – ensuring we are empowered to be our best and Commitment – we are engaged in our work and committed to our aims and to each other.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.
The client requests no contact from agencies or media sales.
This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.
You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.
You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.
We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.
You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.
The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Salesforce Admin will be key for the successful operation of Anna Freud’s Salesforce environment which is at the heart of the current digital transformation. We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. Working within the IT Department this role is essential to ensure that Salesforce operates effectively for internal and external stakeholders.
The Salesforce Administrator is expected to administer the system, aid in designing solutions, and assist in supporting the developments already in place.
The post-holder will work within the IT department in Central Support Team but they will also be working with teams across the organisation as the first line of support for any issues.
The successful candidate will join a small and supportive team of 7 people within a fast paced and busy environment as there is a lot to do, with a mixture of team working but also having the initiative to problem solve independently.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Friday 1 November 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 20 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Database, Social Media and Office Administrator
Merton Mencap is a local charity supporting young people and adults with a learning disabilty and / or autism and their family carers in the borough of Merton.
We provide weekday, weekend and holiday clubs, as well as learning opportunities at our Community Cafe. We hold lots of fundraising events such as indoor sky diving, our annual charity auction and staff joining together to sing Christmas carols in shopping centres to raise funds to support our projects.
This is a varied role and the successful candidate will be pivital to all aspects of the business, working with all members of the Senior Management Team as well as project staff who work across the borough of Merton.
The applicant will be responsible to the Office Manager and will support them in day to day operations for the charity, as well as being a social media and database expert for the charity. Training on our database system will be provided.
The role is office based in our Merton Offices and can be worked over 2 or 3 days per week, 52 wks per year.
The charity offers a staff healthcare benefit scheme, pension and annual leave.
Closing date for applications is Friday 1st November 2024.
Join our team as our Team Administrator and help improve lives. We are a dedicated charity committed to improving lives through making grants to individuals on a low income and making grants to organisation supporting those experiencing poverty.
The National Benevolent Charity has been supporting people and families on low incomes throughout the UK for over 200 years through the provision of grants and is part of a national network of benevolence charities which operate throughout the UK. Last year we awarded 729 grants individuals in the UK and 42 new grants to organisations in Swindon & Wiltshire, Bristol, and Gloucestershire.
We are looking for someone friendly, professional, and experienced to help our small dynamic team with administration and communications, to increase the number of grants we can make.
You will have excellent written and verbal communication skills and be comfortable in managing contact with the public by telephone and email. You will also need experience in office 365 and using a database. You will also need to be happy working from home, within a small team and have an open, pleasant flexible manner, compassion, and a desire to improve lives
So, if you want to join a small ambitious team, collaborating closely with trustees, believe you have the necessary skills and experience and want to Improve Lives we would be pleased to hear from you.
The client requests no contact from agencies or media sales.
We are proud to be partnering with an education focused charity that work with social entrepreneurs, organisations and philanthropists that share their vision to ensure young from lower socio-economic backgrounds are given opportunities in education and beyond, helping them reach their true potential
As the Foundation prepares to recruit its third cohort of Scholars, we need an organised and proactive individual to take on the administrative work needed to support their growth. You will work closely with the Head of Strategy and Operations on a day-to-day basis to ensure the Foundation’s operational functions run smoothly. This role will initially be offered on a temp basis for a minimum of 3 months with potential to become permanent. You will be required to work in their London office on Tuesdays and Thursdays with 3 days working from home.
Your role will include minuting meetings, diary management, booking travel and accommodation for the team, applicants and Scholars, and overseeing expenses claims for applicants and Scholars. Your role will include supporting assessment centres across the UK. You will work collaboratively with the wider team in support of their recruitment campaigns, assessment centres and events, and play a key role in their work to ensure family income is not a barrier to postgraduate study.
Key Responsibilities:
• Book online and in-person meetings for the CEO and Head of Strategy and Operations as necessary, including communicating with external stakeholders
• Book travel and accommodation for the team, Board members and other stakeholders as necessary
• Schedule Advisory Board meetings
• Schedule Student Advisory Board meetings
• Minute meetings ranging from quarterly Advisory Board to weekly Team meetings, and provide high quality notes and actions log to support smooth running of the organisation Expenses management
• Take on the administration of applicant and Scholar expenses in collaboration with Programme Officer and Purposeful Ventures’ finance team
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Team Administrator (CYP Engagement Team)
£31,531.00 pa plus excellent benefits
London WC1 and home-based
35 hours per week
As Team Administrator for the Children and Young People’s Engagement Team, you will be responsible for providing vital administrative support to a dynamic team working with children, young people and parents all over the UK.
The Team Administrator will provide administrative or logistical support to different team projects, working groups, committees, events or activities. This will also include supporting the finance functions for the Team and managing purchase orders, invoices and expenses and supporting the project teams by drafting and preparing documents. In addition you will ensure all phone and email queries are answered, using clinical experts and team colleagues for advice if necessary.
You will also be responsible for planning, coordinating and communicating online/face to face project or programme meetings and activities with the support of the project managers, coordinator and youth voice advisors.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will have the opportunity to support the work of different engagement projects through assisting and disseminating project reports, joining sessions with children and young people across the year, and the managing of project materials.
Educated to a good standard you should have extensive administrative experience or skills and have well-developed experience and knowledge of Microsoft applications along with proven proof reading and minute taking abilities.
With demonstrable interpersonal, communication and organisational skills, you should have the ability to coordinate several projects concurrently whilst having excellent report writing skills, being able to present information in a fluent and persuasive manner to people at a range of levels.
Experience of problem solving, identifying solutions and setting up new systems or mitigations in relation to complex and dynamic administrative activities is essential.
Knowledge of website maintenance and social media experience would be desirable, as would a background of working in direct delivery teams, supporting those who work with children and young people.
The Administrator role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
There will be occasional evening and weekend sessions/events throughout the year where you will also be required to attend to support the event.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 4 November 2024
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role froms an integral part of the Coram’s Fields central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.
Responsibilities include:
- Being the first point of contact for the public, dealing with enquries via phone, email and in person.
- Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at Coram’s Fields.
- Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
- A number of finance-related duties, including management of the office petty cash system and reconciliation of all cash income.
- Communications assistance, including updating our website and social media accounts and the production of content for these.
For full list of responsibilities, please view the Job Description.
To apply, please submit your CV and a short cover letter addressing why you think you are a good fit for the role. Please ensure the employment history on your CV states the dates you were in each job, as well as a reason for leaving.
A safe space for children and young people to learn, grow and have fun since 1936.
About Us
The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.
We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.
In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.
We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.
About the role
This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.
We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.
Roles and Responsibilities:
Administrative Support:
- Answer reception enquiries.
- Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
- Manage incoming calls, emails, and correspondence.
- Maintain records, databases, and filing systems.
- Prepare reports, presentations, and documents as needed.
- Assist in billing, invoicing, and financial record keeping.
Member’s Support:
- Assist members with paperwork, forms, and inquiries.
- Coordinate transportation arrangements for members as necessary.
- Maintain members’ records and update information as needed.
Facility Management:
- Monitor inventory and order office supplies as needed.
- Coordinate maintenance and repairs for equipment and facilities.
- Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.
Finance:
- Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
- Arrange for invoices to be paid.
- Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.
Communication and Liaison:
- Collaborate with other staff members to ensure smooth office operations.
- Collect feedback from members and families to improve services.
Supporting the Centre Manager:
- Assist in compiling data and information for reports and presentations.
- Prepare drafts of reports and documents for the manager’s review.
Professional Development:
- Stay informed about best practices in administrative support and adult day centre operations.
- Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
- Share insights and learning with the manager and team to continuously improve operations.
Other:
- Take on related tasks as required by the centre manager and/or trustees.
- Compile and distribute information for Board meetings.
About you
Essential:
- Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
- Proven track record in successfully managing administrative tasks and responsibilities.
- Skilled in both planned and reactive approaches to event planning.
- Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
- Attention to detail.
- Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
- Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
- Proficient in writing letters, and reports.
- Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
- Proven experience in an administrative role or similar position.
- Strong communication skills, both written and verbal.
- A friendly and approachable demeanour.
- Strong customer service experience and ethos.
Desirable
- Experience working in a non-profit or community-focused organisation.
- Experience of working with a management committee.
- Knowledge of the Statutory and Voluntary sectors.
- Problem-solving skills.
- Strong research capabilities.
- Full clean driver’s license.
Application Process
Closing date for applications:
The application deadline is Month 4th November 2024 with interviews in the week of 18/11. However, we reserve the right to close the application early. An early application is strongly recommended.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
SMART is a vibrant and busy Charity supporting people affected by mental illness. Our main hub is in Chelsea, where we run a number of work and training projects for members to learn new skills; build confidence and; develop a strong network of support. We also work in partnership with members to develop and deliver a programme of social, healthy and holisitic recovery activities in a friendly and enabling environment. We are looking for a highly organised and experienced administrator who can help us manage all elements of our operations, and provide a welcoming first point of contact to suppliers, referrers and the people we serve. The administrator will be responsible for a small team of members who help with administration work.
To apply for this role, please send us your CV, and a covering letter (maximum, 2 A4 pages), detailing any relevant experience that you have, and covering the "competencies" part of the job description.
The client requests no contact from agencies or media sales.