Team Administrator Jobs in E17 8AP
Role Purpose:
To support and develop our peer mentor, volunteers, and lead on implementing recovery, and wellbeing focussed activities within an allocated locality of Essex.
Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
Innovate, implement, and facilitate recovery, and social inclusion groups within South and West Essex.
To complete administrative tasks including database maintenance, maintenance of accurate client’s information.
Be able to work in a fast-paced service and be flexible to changes plans at short notice.
Your Rewards
- Starting salary of £24,250, plus a £3000 market supplement, along with the opportunity to access potential yearly salary increments dependant on yearly appraisal.
- 25 days’ annual leave plus Bank Holidays pro-rata, (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
The client requests no contact from agencies or media sales.
Closing Date: 26th July
Contract: This is a fixed-term contract, covering maternity for 12 months. Part-time, job share over 3 days.
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Do you have e-commerce, administration and marketing experience and a passion for shopping? Could you inspire Alzheimer’s Society supporters to buy exclusively designed Christmas cards, branded merchandise, and assistive products to help people living with dementia from our Online Shop and catalogues?
This is an exciting, fast-paced, and extremely diverse role with a high level of responsibility, creative input and exciting opportunities for learning and development.
As part of this small but ambitious team, your role will be responsible for supporting key aspects of Commercial Trading activities with a specific focus on: Dealing with inbox queries, delivering exceptional supporter care, and managing and maximising internal and external relationships. Internal process support, updating and optimising online shop and maximising fundraising opportunities.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Demonstrate a passion for e-commerce and merchandising the current range and bestsellers as well as searching for new products and opportunities.
- Experience in copyrighting and ability to be creative and confidently write compelling copy for products to entice supporters to buy.
- Experience managing an e-commerce shop both front-end (marketing) and back-end (stock management).
- Skilled administrator able to raise purchase orders, process invoices, monitor budgets and act as the first point of contact for customers, suppliers, and other stakeholders.
- Be able to give and receive feedback, prioritise your workload and make decisions based on data or insight.
- Be a keen problem solver, capable of working under their initiative whilst collaborating with colleagues.
- Strong team player, helping to track sales, respond to market changes and deliver on targets.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers.
- Excellent IT skills and extensive experience/knowledge of using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Just for Kids Law (JfKL) works with and for children and young people to hold those with power to account and fight for wider reform. They do this by providing legal representation and advice, strategic litigation, campaigning, and equipping others to work for children’s rights.
They’ve achieved some incredible reforms that make a big difference to the lives of children and young people, including changes to the law on criminal records, which resulted in thousands of young people not being held back from fulfilling their potential, and ensuring that 17-year-olds are always treated as children in police custody. Additionally, JfKL hosts The Children’s Rights Alliance for England (CRAE), which works with around 100 members to promote children’s rights and monitor government implementation of the UN Convention on the Rights of the Child.
"Just for Kids Law has recently refocussed to ensure we make an impact where it’s needed most: providing trauma-informed and anti-racist legal representation to children and young people in contact with the criminal justice system and using the evidence from this case work to fight for systematic change.
We are looking for an exceptional colleague to co-lead the organisation with us and further strengthen Just for Kids Law’s fundraising and communications capacity. If you would relish the opportunity of working in a fast-paced, rights-based organisation that doesn’t shy away from the difficult issues, we would love to hear from you."
Aika Stephenson and Louise King, Co-Leads of Just For Kids Law
Currently, c.80% of income is from trusts and foundations. Other sources including legal aid income and individual giving, and HNWIs have previously donated gifts of up to £250,000. JfKL’s work and outstanding impact spans diverse activities including criminal law, human rights monitoring, youth justice, anti-racism, and campaigning for systemic change, providing ample scope to further develop trust and foundation income and shape compelling cases for support for HNWI gifts.
As Director of Development and Co-Lead, you will:
- Develop and implement a fundraising strategy focused initially on maximising trust and foundation support and subsequently on building a HNWI fundraising programme
- Lead on creating a communication strategy
- Oversee the finance and operations team of two people
- Lead the long-term diversification of the funding portfolio
Ideal skills and experience:
- Ability to contribute to organisational strategy development
- Creating and delivering successful high-value fundraising programmes
- Securing five- and six-figure income from trusts and HNWIs
- Financial and budget management and devising budgeted cases for support
- Working with boards of trustees
- Thrive in a small team environment, collaborating effectively with peers and senior stakeholders
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.
We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.
Role
As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).
Director of Operations Responsibilities
— The responsibilities of the Director of Operations will include, but are not limited to:
Finance
- Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
- Manage cashflow and liquidity requirements in coordination with the family office.
- With the ED, orchestrate an annual organisation-wide planning and budgeting process.
- Ensure effective expense control, tracking, reporting and forecasting.
- Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)
Legal and Regulatory
- Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
- Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
- Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
- Oversee all contracts and their compliance with appropriate regulations and laws.
People and Culture
- Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
- Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
- Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.
Grants Management Oversight
- With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
- Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.
Information Technology
- Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
- Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.
Risk Management
- Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
- Oversee health and safety policy and procedures across staff locations and during travel.
- Coordinate business continuity policies and procedures.
Staff Management and Mentorship
- The Director of Operations currently has oversight responsibilities for the following functions:
- Finance & Operations Manager
- Grants Manager team
- GMS System Administrators
- Human Relations Manager and International Accountant
- Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
- Evaluate and evolve staffing structure and skills to support institutional needs and priorities.
Other duties from time to time, as needed.
Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.
Qualifications
— The successful Director of Operations candidate will likely reflect much of the following profile:
Essential
- Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
- At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
- International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
- Specific experience in leading through growth, infrastructure building, and/or change.
- Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
- Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
- Extensive background in international operations, finance, grants management, and IT.
- Proven skills in systems and process design and implementation.
- Self-sufficient and comfortable working remotely.
- Hands on, with ability to operate tactically as well as think strategically.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.
Desired
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
- Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
- Willingness and ability to challenge the status quo creatively and productively
- Familiarity with investment concepts and strategy
- We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR DIRECTOR OF OPERATIONS
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately. We seek to have someone in place by August 2024.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Membership Services Coordinator: Member Relations
Advancement
Full-time
Permanent
£29,399 per annum
Application deadline: 12pm (midday) on Monday 8 July 2024
About this role
The Membership Team at the British Museum is seeking a new Membership Services Coordinator: Member Relations, to deliver exceptional standards of customer care, ensure high levels of satisfaction across the Membership base, and take responsibility for critical processes in the Membership contact centre.
With over 70,000 Members of the Museum, this role underpins our efforts to offer a Membership experience of enduring value and ensure that Members' generous support is always reciprocated with a first-class service. The role is essential to the operational efficiency of a dynamic and fast paced team; maximising every opportunity to aid and enrich Members’ enjoyment of the Museum.
Key areas
- Take hands-on-responsibility for the smooth operation of the Friends inbox, telephone line, and processing of postal correspondence.
- Work effectively to streamline and accelerate the response to Members’ queries, while also providing support and assistance to other colleagues to prevent the accumulation of any delays or backlogs.
- Ensure complaints are responded to swiftly and resolved satisfactorily, under the guidance of the Membership Services Manager: Membership Relations.
- Take primary responsibility for voicemail replies, customer service reporting, online FAQs, the maintenance and generation of template responses, and other critical administration across the Membership Services team.
- Ensure accurate data regarding contact with Members is recorded on Raiser’s Edge (the Museum’s CRM system), and train new team members in the processes and systems related to customer care.
About you
To be successful in this role, you will have –
- Experience of and enjoy working with the public.
- A conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
- Excellent telephone manner and strong written correspondence skills.
- Experience of using CRM software.
- Strong attention to detail and accuracy.
- Experience of responding to complaints and feedback.
- Proven organisational skills.
About the British Museum:
Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
- Interest-free travel, bicycle and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details.
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we would expect the post holder to be on site 3-4 days per week.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The client requests no contact from agencies or media sales.
Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?
We are looking for a Change Manager to join the RBL team on an 18 month Contract basis to support the design, development, and implementation of change management strategies and plans.
Reporting to the Change Leader, this role will see you collaborating with Programme Managers, the Transformation Management Office (TMO) and teams in the wider organisation to ensure understanding of change impacts, in addition to having accountability for the creation and application of the change management approach for multiple ongoing initiatives within RBL.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Change Manager, some key responsibilities will include:
· Supporting the development of and creating ownership for RBLs case for change and the change journey
· Design and implementation of a structured methodology for leading change management activities
· Supporting the development of a Change Management evaluation approach, leading design, and implementation of Change Management process, designing tools and interventions to support adoption of the changes required
· Creation of change plans for projects or change initiatives within the TMO acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations.
You will be contracted to our Haig House, London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 14th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
Our Youth Ministry has grown over the past two years, and we have a strong team of volunteers who enjoy serving and leading. Our Sunday morning youth groups see up to 40 teenagers each week, with Friday nights gathering 20-25 at the moment. At our 5pm service we often see 40-60 teenagers attending – many of whom don’t attend any of the other groups (yet!). We are seeing young people with a confidence to invite friends and share their faith, and anticipate a season of growth ahead.
We’re surrounded by secondary schools, with a huge potential for mission and chaplaincy. We have strong links with Onelife who are based at Saint Paul’s, the HTB network and Stewards Trust. We also have a SPEAR centre at Saint Paul’s where we run up to 6 programmes a year helping young people who face a variety of challenges to accessing employment.
Overall purpose of the role
As our Youth Pastor, you will be part of the Emerging Generations team, which is currently in a fun and exciting position of rebuilding and pioneering a new way of ministry for our Kids, Youth & Students.
We’re looking for someone with a clear sense of calling to develop our vision to see many young people come to know Jesus. You’ll need a proven track record of shaping a growing youth ministry, equipping young people to become disciples who lead and influence the world around them.
We’ll give you space to pioneer projects which ensure the spiritual, mental, emotional, and relational health of young people. Recognising and releasing gifted volunteers and teams will be essential if we are to continue seeing the momentum that has been building.
You will be part of a passionate and growing staff team who are committed to seeing God’s presence transforming lives. We have a high value for worship and prayer, the team are always seeking God’s direction in the next steps of the church. You will play an essential part in the team in advising and championing the work we are able to do to see the next generation come alive in Jesus!
Main Responsibilities of the Role
· Communicate and inspire the vision of Saint Paul’s Hammersmith to our youth (11-18 years).
· Grow a healthy and spiritually mature youth ministry through cultivating both one-to-one and group relationships.
· Develop a mentoring/discipleship network for young people to be spiritually supported in their faith journey.
· Create and deliver a plan of mission to meet the needs of local unchurched young people, with a particular vision to build strong relationships with local schools, and maximise opportunities of connecting with SPEAR.
· Innovate, plan, and execute youth events and activities in collaboration with strong volunteer teams.
· Lead, equip and develop the volunteer youth team, offering spiritual guidance and practical training, ensuring they are well supported to facilitate all that is required of them in the youth ministry and beyond.
· Build good relationships with parents, helping them to understand the work of SPH Youth as well as connect and support each other in discipling their teenagers.
· Ensure SPH youth is a safe space for all young people and team, following up on DBS checks and safeguarding training and policies.
Experience
· Good experience of working with young people, with a demonstration of how they have grown in their discipleship.
· A track record of recruiting and building committed volunteer teams.
· Excellent communication skills to mobilise and encourage youth, volunteers and parents.
· A passion to reach, connect with and disciple young people. Someone who has a strong desire to share the Gospel and see salvation amongst young people in West London.
· Knowledge of and a passion for growing young leaders who will be inspired to lead across every sphere of society.
· A strong verbal communicator, preferably with experience in preaching and teaching in a church context.
· Able to work across communities and build relationships with a diversity of youth and their families.
· Competent in organisation and administration to ensure activities and events can be planned and executed in an efficient way.
· An understanding of safeguarding and how to keep young people and vulnerable adults safe.
General
· Play an active role in the pastoral and missional leadership of the church.
· Understand, demonstrate, and enable Saint Paul’s Hammersmith’s vision and values to be demonstrated in action.
· Operate as a team player demonstrating willingness to work within a ministry team.
· Comply with Saint Paul’s Policies, Procedures and guidelines and data protection requirements. Seek clarification as required.
· Ensure all information relating to teams, staff, volunteers, children/youth is treated with the utmost care and discretion in terms of personal data and integrity.
Package
· Annual salary of £27 - £31k depending on experience
· 25 days of annual leave plus bank holidays
· Pension
· Annual staff retreat at an offsite location
· Staff retreat days and investment days
Working Requirements
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Proof of right to work in the UK according to UK Legislation.
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Days of work: 35 hours per week, Sunday – Thursday and Friday evenings.
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This post carries a genuine occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Key church services and events
· Annual Parochial Church Meeting, Church Weekend, and some evening events
· Easter and Christmas services
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full description:
Application form: Download here
Job description: Download here
Submit Completed/signed application Form and CV here.
Applications will close on Sunday, 21 July 2024, with interviews held on Tuesday, 23 July 2024.
The client requests no contact from agencies or media sales.
I am thrilled to be partnering with a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors to find a Relationship manager to join their team.
Position: Relationship Manager
Salary: £26,000 - £30,000 per annum (dependent on skills and experience)
Role: Full-time, Permanent
Location: London, W1 (On-site, 3 to 4 days in office and 1 to 2 days WFH)
Reporting to: Senior Relationship Manager
About this Charity
This is a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors. They specialise in facilitating charitable giving for high-net-worth individuals, foundations, and collective groups, offering tailored solutions that streamline the process of giving. Tthey are committed to professionalism, dynamism, and hard work. The team consists of talented individuals who are passionate about making a positive impact in the charitable sector. Through their Donor Advised Fund (DAF) services and Collective Fund (CF) services, they work hand-in-hand with high-net-worth individuals, families, and groups to facilitate their philanthropic endeavours, making charitable giving easier, more impactful, and tax-efficient.
About the Role
Join as a Relationship Manager and become a key player in managing a variety of dynamic and impactful accounts within the organisation. You'll work hand-in-hand with our dedicated team, personally overseeing a portfolio of High Net Worth (HNW) donors and their charitable contributions, as well as several Collective Funds accounts. Your role will encompass financial administration, client engagement, due diligence, and crafting innovative strategies to enhance donor stewardship. Thrive in our fast-paced, entrepreneurial environment, and see firsthand the significant impact of your work as you drive increased funds into the charitable sector.
About You
Are you detail-oriented, highly organised, and an excellent communicator? If so, you could be the perfect fit for our team. We are looking for someone with:
- Outstanding Communication Skills: Proven ability to effectively engage with clients and stakeholders.
- Exceptional Donor Stewardship: Understanding of HNW service expectations and dedication to delivering top-notch donor care.
- Confident Public Speaker: Ability to represent the charity and clearly explain complex concepts.
- Responsible: Comfortable managing confidential information with integrity.
- Attention to Detail: Meticulous and adept at juggling multiple priorities under pressure.
- Team Collaboration: Capable of working well with others to enhance client management processes.
- Tech Savvy: Proficient in Microsoft Office and other relevant software tools for efficient administration.
- Proactive Problem-Solver: Self-motivated with a solution-driven approach to challenges.
If you are enthusiastic about this opportunity and possess the necessary qualifications and skills, we encourage you to apply. We are working in partnership with the charity. All applications will need to be made via Charity People.
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Tanya at Charity People for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. We are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Are you ready to make a meaningful impact in the world of corporate fundraising? Does the idea of travelling to San Diego, Madrid or Copenhagen excite you? Join the growing fundraising team at an excellent health charity as a Corporate Partnerships Executive and play a crucial role in supporting their mission to improve the lives of people affected by this terrible disease.
Position: Corporate Partnerships Executive
Salary: £33,000-£36,000 per annum
Location: London with flexible hybrid working (1-2 days per week in office)
Contract: Full-time, permanent (open to compressed hours or 4-day week)
As a Corporate Partnerships Executive, you will:
- Support & Stewardship: Provide excellent account management and develop comprehensive stewardship plans for corporate donors of up to around £20K and lots of opportunity in the pharmaceuticals sector.
- Research & Identify: Assist in identifying and researching new business opportunities for our corporate pipeline.
- Collaborate & Create: Work with the Development team to create cases for support and funding proposals.
- Administrative Excellence: Manage mailings, maintain donor database records, and support fundraising events and campaigns.
- Overseas Events: Represent the organisation at national & international conferences, networking with new and existing corporate donors in places such as San Diego, Madrid and Copenhagen.
Who You Are:
- Experienced: You have experience in corporate fundraising or wider fundraising, and in developing and managing successful relationships.
- Excellent Relationship Builder: This is your bread and butter. You enjoy building effective and long-lasting relationships.
- Skilled Communicator: You possess excellent written and oral communication skills.
- Organised & Detail-Oriented: Your organisational skills and attention to detail ensure high-quality work.
- Team Player & Independent Worker: You thrive both independently and as part of a team.
- Empathetic & Aligned: You resonate with our mission and values and are passionate about making a difference.
Our Organisation:
We are dedicated to supporting people and their families. Founded 40 years ago, this charity has been working globally to promote care, support, and policy change.
Join Our Team:
- Collaborative Culture: Work with a passionate, dedicated, and supportive team
- Global Impact: Contribute to meaningful projects and campaigns that make a real difference.
- Professional Growth: Access career development training and progression opportunities to advance your skills and career.
Apply Now: Take the next step in your career and make a significant impact.
Application Process: This role will close on Tuesday 2nd July. You will be required to submit your CV along with a covering letter that outlines your interest in the role and relevant experience. First interviews will be in-person and are earmarked for week commencing 8th July. There may be a second virtual interview but this is nt confirmed.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Could you become part of RBLs skilled and innovative Transformation team? Would you like to make a meaningful impact to our beneficiaries in a role which is crucial to delivering change?
With a growing number of strategic programmes, our Transformation Management Office (TMO) has recently embarked on a journey to expand as a function. We are excited to offer this important role of Transformation Cluster Leader at RBL. This key role will help shape the TMO strategy and grow the leadership of the function to deliver transformational initiatives.
The Transformation Cluster Leader will play a critical role to lead on the development and delivery of the transformational Cluster initiatives, ensuring programmes / projects (within the Cluster) are executed efficiently, aligned with strategic goals, and delivered on time, within budget and to high quality.
Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. They work closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, programme and change management.
Working under the direction of Director of Transformation, the role of Transformation Cluster Leader will drive excellence and delivery of strategic priorities, providing assurance bespoke to the individual business areas in the Cluster. We are looking for someone to join our growing team, and who is passionate and can provide hands-on leadership in a fast-paced environment.
This is a truly cross-functional enabling role which will work across all Directorates, engaging with stakeholders to deliver transformational programmes and support growth towards successful delivery of our Strategy. Working with and in support of the Director of Transformation some key areas of responsibility will include:
· Support in developing and implementing TMO strategy, including developing and implementing plans for Function maturity.
· Provide inspiring leadership of multi-disciplinary programmes / projects teams within a Cluster, driving change across both strategic and tactical initiatives.
· Support resource management across the Cluster, ensuring effective allocation of resources.
· Provide insights and accurate interpretation of programmes / projects data within the Cluster, ensuring continuous and effective reporting to senior management.
· Active engagement with the Cluster Executive owner and key stakeholders for continuous improvement.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 7th July 2024
Interview Process: will consist of two stages, to be held virtually on dates to be confirmed.
First Stage: 1 hour assessment followed by 1 hour panel interview including competency and values based questions
Second Stage: A ‘meet the team’ session / panel interview
Successful candidates will be expected to visit our London Head Office ahead of start date to complete pre-employment screening.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Due to an exciting period of growth within CoppaFeel!’s Fundraising Team, we are looking for a Sporting Challenge Events Manager - a dynamic fundraising events professional who will grow and manage our expanding third-party challenge events portfolio.
The role of Sporting Challenge Events Manager will sit within the CoppaFeel! Challenge Events Team, in the Fundraising Department. Working with the Senior Challenge Programme Manager and the rest of the Challenge Events team, you will be expected to grow our income in line with our 3 year fundraising growth strategy.
CoppaFeel! currently has teams of participants in some of the biggest sporting events in the UK, including London Landmarks Half Marathon, Royal Parks Half Marthon, Vitality 10k and Brighton Marathon - to name but a few! As the Sporting Challenge Events Manager, you will be committed to seeking new opportunities for growth, whilst delivering a standout supporter experience for all of our challenge event participants.
You’ll be responsible for the promotion and marketing of a range of diverse mass participation events to both warm and cold audiences, and devising engaging and inspiring stewardship journeys to ensure our participants continue to support CoppaFeel! long into the future.
You’ll need experience of managing large-scale events and raising significant income, with the ability to generate ideas and solutions. The role is very fast-paced and will require excellent attention to detail and a pragmatic approach to problem-solving.
The job does require some evening and weekend work - although not behind the laptop! Instead you might be cheering on a team of runners from the sidelines of a marathon race, or meeting and greeting cyclists at the finish line of an epic ride.
Therefore, please bear in mind that as part of this role, you will be expected to attend different events across the UK and may occasionally need to stay overnight. Should you be required to work weekends, you will be entitled to time off in lieu.
This is a hybrid role, with the expectation that you will attend the London office at least 2 days per week.
About CoppaFeel!
CoppaFeel! exists to educate and remind every young person in the UK that checking their boobs isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new healthy habit that could one day save their life.
Duties and Responsibilities
Strategy
- Deliver the challenge event programme using your expertise to create delivery plans, budgets, and timelines, working with key stakeholders and event organisers, meeting specific financial targets and KPI’s
- Carry out horizon scanning, looking for new opportunities to grow the portfolio, and bring new supporters to CoppaFeel!
- Support the Senior Challenge Programme Manager in developing and implementing CoppaFeel!’s 3 year challenge events strategy, which looks to grow sporting event income by 40%, year on year
Challenge Events
- Plan, market and deliver a series of existing and new challenge and mass participation events for CoppaFeel! - such as walks, runs, cycles, swims, triathlons and more!
- Be the delivery lead for our mass challenge events, being accountable for the planning, delivery, budgets, participant stewardship, on-the-day support, evaluation and learning.
- Work in collaboration with CoppaFeel! marketing team to lead the acquisition for new challenge event participants, ensuring we grow the number of supporters year-on-year.
- Support CoppaFeel!’s EDI strategy, collaborating with our EDI Manager to ensure our events are accessible and open to everyone.
- Seek out new challenge event opportunities for CoppaFeel! and carry out market research to evolve our mass participation offering.
- Be accountable for supporter journeys, from registration and delivery of engagement, to on-the-day support and thanking communication.
- Manage our challenge event volunteers, who give their time to support CoppaFeel!. Collaborate with the volunteer team to recruit and steward volunteers, and feed into the volunteer strategy.
- Attend third-party challenge events in-person, throughout the year
General Responsibilities
- Work across teams to improve CoppaFeel! ways of working and seek out opportunities for automating or streamlining processes
- Support the Finance team with income and expenditure reconciling, along with some general finance administration.
- Work with Challenge Events Assistant to code the back end of fundraising platforms (eg JustGiving) to ensure accurate income reporting
- Maintain event database records and ensure supporter data is kept accurate and up to date
- Manage volunteers and fundraisers effectively, inspiring them to support CoppaFeel! long term
- Work and collaborate across all departments of CoppaFeel! to ensure our health messaging and core values are at the heart of everything we do
- Work flexibly and sometimes remotely, with occasional work outside core hours including weekends (time off in lieu given for weekend work)
- Adhere to GDPR requirements.
- Participate in CoppaFeel! fundraising and full team meetings.
Skills, Experience and Qualifications
Essential
- Avid experience of planning and delivering successful in-person events
- Excellent at communicating and relationship building
- Experience of working within the charity or events sector
- Great organisation and time management skills
- Experience and understanding of donor stewardship - including high value supporters and celebrity ambassadors
- Experience of fundraising and income generation
- Very good at problem solving and taking a solutions-focused approach
- Excellent at using data and insight to drive decisions
- Ability to manage multiple projects and deadlines successfully
- Experience in managing stakeholders and working with third-party event organisers
- Good understanding of budgeting and forecasting
Desirable
- Experience of planning and delivering a charity’s challenge event programme
- Experience of recruiting and managing volunteers
- Knowledge of fundraising regulations and delivering best practice in relation to challenge events
- Experience of working with a fundraising database and fundraising platforms
- Experience of managing multiples projects or a variety of events
- Experience of line management
- Understanding of charity and fundraising law
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Applications will close on 18th July at 9am, with the aim to hold first round interviews taking place W/C 22nd July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about using your lived experience to improve the employment opportunities for Black Disabled people?
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation.
We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.
You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff. We work flexibly between home and office. Our office in Brixton is accessible.
We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.
The client requests no contact from agencies or media sales.
We are looking for a Customer Experience Manager - Scout Adventures to join our Adventurous team.
Location: Gilwell Park, Chingford, London, E4 7QW (Option to live in on site)
Salary:£31,716 per annum, Band E, level 3
Term: Permanent
Working Hours: 40 hours per week - Including some evenings and weekends
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About the Customer Experience Manager Role:
As Customer Experience Manager, you will be the Centre champion of our ‘Think FRESH!’ customer journey framework (Fun Relevant Effective Simple Helpful) and oversee and improve all aspects of our onsite customer journey. You will drive retention & support income generation through the delivery of fun, innovative events, and the implementation of service standards that exceed customer expectations.
What we are looking for in our Customer Experience Manager:
- Prior experience operating as a manager in a customer experience focussed environment.
- Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and external
- Comfortable managing your own workload, time, and logistics.
- Experience and knowledge of residential hospitality, group travel, food & beverage operations or a related hospitality industry. Excellent customer service skills and awareness of customer expectations to ensure the customer is at the centre of decision-making.
Key responsibilities as our Customer Experience Manager:
- In partnership with the General Manager and the wider Scout Adventures leadership team, lead the way to support the customer experience journey at Gilwell Park, ensuring that every visitor has a memorable experience and is engaged in the rich story of Gilwell.
- Line manage and lead key members of our booking, administration and events team, ensuring they have the tools and support that they need to complete their job effectively.
- Review and implement customer service standards to ensure consistent standards of service delivery are met for improved customer relations.
As our Customer Experience Manager in return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Three extra days over Christmas (that’s our gift to you)
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
The closing date for applications is 23:59pm on Sunday 14th July 2024
Telephone Interview: Friday 19th July 2024
Interview are expected to be held in person at Gilwell Park on Friday 26th July 2024
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Salary: £58,008 - £63,550 pa (Mulberry PayScale, Grade Hawthorn)
Hours: Full time (37.5 hours/week)
Are you an experienced senior Finance professional and fully Qualified ACA, ACMA, ACCA or equivalent looking to make a difference?
We have an exciting opportunity for a Head of Finance to join the Trinity Team, supporting the Director of Finance & Resources to lead on the financial activities to support the Hospice’s strategic plan and long term financial sustainability plan.
The ideal role holder will combine excellent technical accounting skills, business partnering acumen and technical system knowledge to deliver the work of a small finance function which supports the delivery of an £18m Hospice.
Overall purpose of the role
- Lead the production for the monthly management accounts
- Lead on the preparation of the annual reports and financial statements
- Manage the financial activities for both Royal Trinity Hospice and Trinity Hospice Shops Limited
- Be the super user (System Administrator) for the financial software and continuously improve/develop use of the systems and processes to support the financial activities of the Hospice
- Support the Director of Finance & Resources in other areas of work including risk management, Information Governance as well as deputise in their absence
Skills and experience required
- CCAB membership – Fully qualified
- Good technical knowledge of accounting concepts for large charities/organisations
- Excellent use of Microsoft Office suite
- Advanced excel user to support processes and financial models
- Experience of preparing and analysing complex financial information
- Evidence of continuous professional development
- Experience of working in the charity sector and or understanding of charity taxation (VAT and Gift Aid)
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
How to apply
If you have the skills and experience we are looking for, please complete the online application.
For an informal chat or visit please contact Stephen Hooper, Director of Finance and Resources or by contacting HR
Closing Date: Sunday 7 July 2024
Interview Date: Wednesday 17 July 2024 tbc
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Ensure that the Women on the Front Line (WFL) programme strategy and implementation stages are clearly communicated to stakeholders on regular basis.
- Ensure that Mrs Welby is aware of all developments, decisions and issues, building her suggestions and directions into the planning and outworking's of the WFL work.
- Maintain and proactively lead an effective comms strategy for the WFL work for both internal use and external focus. Including producing a bi-annual newsletter.
- Manage translation of the newsletter and any other relevant communications.
- Maintain strong relationships with international WFL champions working closely with the Women on the Frontline Follow-up Coordinator.
- Manage the web developers, toolkit designers, proofreader, and other contractors to deliver projects on schedule and budget. For example, building the website and designing the toolkit.
- Hold the web developers and other contractors to account for hitting targets in design and implementation stages.
- Provide comprehensive understanding of budgets and accounts for the WFL work and be able to participate in, draft and defend funding applications to charitable trusts for funds for future WFL work.
- Organise all administrative support for the WFL international retreats by: supporting visa application processes; negotiating prices of air travel; booking travel; working with in-country supporters to find accommodation and plan / support international WFL stakeholders in joining retreats from countries other than the UK.
- Maintain positive relationships with the largely volunteer WFL committee leaders, ensuring diary commitments for the WFL work are upheld and volunteers are aware of and able to participate in regular meeting cycles and events.
- Responsible for the day-to-day administration of WFL. For example, booking regular WFL meetings, setting up online meetings, taking minutes and actions in meetings, circulating minutes to stakeholders.
- Write reports to senior managers, trusts and funding bodies.
- A salary of £15,567.20 (FTE £38,918) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies