Contract Supporter Services Officer Jobs

Contract type: Permanent
Hours: 37.5 hrs per week
Salary: £29,121 - £33,417 per annum
Location: Stokenchurch

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.

We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.

The role

In this role you will be responsible for the day-to-day management of Trust and Foundation fundraising. Your responsibilities will include building long-term partnerships with grant making trusts and foundations, ensuring support through in-depth research, excellent stewardship, and timely and accurate reporting. You will work closely with the Head of Philanthropy and Partnerships and collaboratively with the Philanthropy and Partnerships Team, as well as colleagues across the organisation to find creative and compelling projects to be funded.

About you

As an effective communicator you will have excellent written and verbal skills with the ability to create high quality proposals and informative reports. You will have excellent relationship management skills with the confidence to liaise with internal and external stakeholders at all levels.
Your role involves managing the trusts and foundations pipeline and you will need to be able to take initiative, research, prioritise and organise your own work to achieve deadlines across multiple tasks.

You will have:

- Experience in new identifying, researching, and reaching new prospects.
- Experience in writing bespoke proposals.
- Strong administrative, planning & prioritisation abilities with keen attention to detail.
- Proficiency with standard Microsoft office applications

If this role sounds like it is for you, we would love you to apply!

Vacancy Closing Date: 20 October 2024

You may have experience in the following roles: Grants Fundraiser, Trust and Grants Officer, Philanthropy Executive, Development Officer, Fundraising Manager, Trusts and Foundations Manager, Grants and Proposals Officer, Major Gifts Officer, Corporate Partnerships Manager, etc.

REF-216 966

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an additional IPS Employment Specialist who has the skills and experience to join our Kent services. You will work for the Kent-wide IPS Team and work within the local community drug and alcohol treatment teams by maintaining positive and integrated relationships and supporting positive recovery outcomes through employment.

This is a 14 month fixed term role

The Churches Conservation Trust (CCT) has an international award-winning reputation in heritage conservation and regeneration for its own estate. For this reason CCT has been contracted to deliver a programme of work for Historic Chapels Trust (HCT). HCT owns and cares for 20 of the most significant Nonconformist and Catholic chapels no longer in regular use by their congregations, all listed at Grade I and Grade II*.  Key to the project is management of the assets, funded by the National Heritage Memorial Fund (NHMF) through their Cultural Assets Fund (CAF).

As a member of CCT’s national Conservation team you will be the main point of contact for all chapel maintenance related issues, liaising closely with contractors, local groups and volunteers. Alongside the Conservation Projects Manager for Chapels you will deliver the maintenance programme, including regulatory and legal compliance, as well as deal with utilities and insurance of chapels. 10 of the chapels are in our North region, 6 in our West region and 4 are in our South East region.

You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working at chapels throughout England it is essential you have a full driving licence.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on 4th November 2024

The interviews will take place in London on 15th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

As the Essex Recovery Fund Officer, you will play a crucial role within the Radical Change team at Essex Recovery Foundation. The role will oversee the Essex Recovery Fund, a fund which aims to support the recovery community in Essex by providing financial assistance to projects that foster recovery, inclusivity, and community engagement. The officer will ensure the fund's objectives are met, manage the application and selection process, and monitor the progress of funded projects.

What will I be doing?

• Oversee the day-to-day operations of the Essex Recovery Fund.
• Manage the financial aspects of the fund, including budget allocation and financial reporting.
• Liaise with the recovery community to promote the fund and encourage applications.
• Provide guidance and support to applicants throughout the application process.
• Manage the fund application process, including the review and shortlisting of proposals.
• Foster relationships with key stakeholders, including community leaders and recovery organisations.
• Ensure compliance with all relevant policies and regulations.
• Implement a robust monitoring and evaluation framework to track the progress and impact of funded projects.
• Conduct regular site visits and assessments in collaboration with Community Researchers.
• Compile quarterly progress reports and a comprehensive impact assessment at the end of the funding period.

Senior Community Development Officer 

Location: Curdridge, Southampton, SO32 2DP 

Salary: £31,000 - £32,000 pro rata gross per annum depending on skills and experience 

Part Time – 14 hours per week 

4 Year Fixed Term Contract  

Closing date:  24 October 2024  

Interviews:  We will be reviewing applications as and when they come in, with interviews being held on a rolling basis 

The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature. 

‘Our vision for a wilder future is beautiful and vital!’ 

Our future has to be wilder! 

We are seeking a Senior Community Development Officer to join our cause.  

To succeed in putting nature in recovery, we need many people on nature’s side – to support the Trust, to take action themselves and to persuade others to do things differently. The science suggests that to create a social tipping point in society where we can turn things around for climate and wildlife, we need 1 in 4 people to take meaningful action in support of the natural world.   

This role will use a community organising approach to support neighbourhoods across Hampshire to take community led action for nature in their local area through two routes: The development and delivery of the Trust’s Wilder Neighbourhoods programme, and in partnership with the Greening Campaign, making space for nature. This role will take learning from this delivery and work closely with the Wilder Communities Manager, support, train and develop new ‘Super Champions’ in the community and line manage the Wilder Communities Officers to offer a cohesive programme for communities and neighbourhoods across Hampshire & the Isle of Wight which connects them with the Trust and Team Wilder through the Reaching Community Lottery project. 

Wild About Inclusion! 

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. 

We are happy to discuss the possibilities of hybrid and flexible working 

This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which suits the candidate. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. 

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more. 

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

DEVELOPMENT OFFICER
12 month Fixed Term Contract to Cover Maternity Leave
Full Time (35 Hours per week)
Monday to Friday, 9am to 5pm
Salary £24,500 - £27,000 per annum depending on experience
Based at The Frances Hay Centre, Banbury, Oxfordshire

This is an exciting opportunity to contribute to the development work of Dogs for Good, and is an interesting and varied role, working closely with the Research & Development Manager and members of the training department teams, as well as external collaborators.  The Development Officer supports the inclusion of research and evaluation into the development of all projects as well as current services to enable an evidence-based approach to service delivery and development.  Here the role involves assisting with the evaluation of current services, gathering and analysing data to assess effectiveness, and contributing to the creation of new initiatives.  The Development Officer may also research potential new development opportunities and services, which may involve collaboration with other organisations.

In addition to the research component, the Development Officer can be involved in practical trialling and testing of new ideas, which can mean working hands-on with dogs, volunteers, and clients who have a range of needs.  These projects may be based around any of the services currently offered by Dogs for Good.  The role may also assist in training and supporting staff to deliver new projects, as well as supporting them in applying research findings and evidence-based practice.

Applications will be considered from people who are able to demonstrate research experience including data collection and analysis, as well as experience working with people with varying needs, showing a commitment to a person-centred approach.  Ideally applicants will also have some practical dog training and handling experience and be able to demonstrate knowledge of the field of Assistance Dogs and Animal Assisted Services.  Personally, the successful candidate will be creative, keen to learn and challenge their own thinking, analytical, self-disciplined and have a flexible approach.  They must be a strong team player, demonstrate good people skills, and enjoy a varied role.

The role can be home based, ideally within an hour’s travel to our Banbury centre, and available to attend on average once a week.  The role will also involve regular travel to other project locations.

Accompanying dogs in the charity’s vehicles is part of the job, so a full driving licence is preferred but, where applicable, we will work with the chosen candidate to find alternative solutions where reasonable adjustments are required.

Dogs for Good have a generous contributory pension scheme, death in service benefit and an income protection plan, after a qualifying period.  Employees are entitled to 25 days holiday per year (plus Bank Holidays), which increases with every five years’ service completed up to a maximum of 31 days holiday after 20 years’ service.  Dogs for Good is committed to staff continuing their learning and CPD is regularly reviewed.

If you are interested in the role, please visit the Current Vacancies page on the Dogs for Good website, where full application instructions can be found.

Applications for the vacancy will close at noon on Thursday 31 October 2024.

In person interviews will take place on Monday 11 November 2024.  These will be at our Banbury site and will involve a formal interview and practical elements.

The interview date cannot be altered, so please ensure you are available for interview on this date.

Due to internal promotion, we have an exciting opportunity for a Finance Officer known to Guide Dogs as an Accounts Receivable Clerk to join our Finance Team on a FTC basis until the end of June 2025.

This is a full-time role, Monday to Friday, with flexibility to work in a way that is best for you, with at least 2/3 days a week attending our Reading Hub in Burghfield.

The ideal individual will have a background in finance/accounts and a drive to make a positive impact. It is a really exciting time to join our Finance Team as we embark on our new Guide Dogs strategy. This role helps people with sight loss to live the life they choose by ensuring all income processing, banking and credit control functions are carried out appropriately.   

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred provisions that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. View our excellent range of benefits and how we can support on our website.

Candidate requirements
To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• An NVQ or equivalent in accounting/business studies or relevant business experience.
• Recent work experience in a finance/ accounts department.
• Experience of working with and processing bank reconciliations.
• Previous experience of using computerised accounts packages, preferably in a high-volume processing environment.
• Experience of dealing with and resolving customer queries and issues.
• A thorough understanding of the principal functions of an accounts receivable department and an awareness of how the work impacts upon other departments.
• Knowledge of the principles of Gift Aid.
• An awareness of customer requirements in relation to accounts receivable, Gift Aid and Banking.
• Computer literate with experience of using excel and databases.

More details can be found in the attached candidate pack and job description.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality.

We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We reserve the right to close adverts earlier than the closing date.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs and facing barriers to social protection.

LAWRS Social Change team reflects our inclusive approach to developing policy, advocacy and campaigning work by centring the experience of the most marginalised and excluded women to call for social justice. By enabling the participation of women with lived experience in policy and campaigning work our social change team promotes a holistic, rather than issue based, understanding of human rights violations experienced by Latin American migrant women in order to tackle systemic barriers that heighten migrant women’s vulnerability to abuses and which bars them from exercising their rights, accessing justice and leading violence free lives.

The post holder will be responsible for the implementation of LAWRS’ communications strategy working closely with the Policy and Communications team to provide digital, editorial, creative and operational communications support across the organisation’s work.

You will have an excellent command of English and Spanish or English and Portuguese.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.

Please keep in mind that if you are shortlisted for an interview, you will be required to complete an exercise beforehand. 

Wilder Communities Officer (Basingstoke, Winchester and Petersfield) 

Salary: £28,600 pro rata gross per annum 

Location: Beechcroft House, Vicarage Lane, Curdridge, Southampton, SO32 2DP 

Part Time – 21 hours per week 

4 Year Fixed Term Contract 

Closing date:  24 October 2024 

Interviews:  07 November 2024 

The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature. 

‘Our vision for a wilder future is beautiful and vital!’ 

Our future has to be wilder! 

We are seeking a Wilder Communities Officer (Basingstoke, Winchester and Petersfield) to join our cause.  

We need to create a wilder Hampshire and a wilder Isle of Wight. Wildlife is in freefall both locally and nationally and we need many, many more people on nature’s side if we are to tip the balance in favour of nature’s recovery. 

We need a talented community organiser to work with us on an exciting project to help wildlife flourish in urban areas across Winchester, Basingstoke and Petersfield and bring people together to tackle the climate and nature emergencies, as part of Team Wilder. This person will be working with and supporting communities, individuals, local groups and volunteers across Hampshire. 

The role will focus on catalysing and supporting self-sustaining community led initiatives to support wildlife –this could be anything from greening community spaces or streets, improving areas for particular wildlife such as pollinators, bats, swifts or hedgehogs to setting up groups to tackle problems such as litter or household pollution or influencing others, including local government and businesses, to take action. This role will also require key partnership engagement and the ability to see opportunities to link Wilder to existing and emerging third-party initiatives. This role sits within the Advocacy and Engagement team and will work with others in the team and across the Trust to help build Team Wilder as a key strand of the Trust’s strategy. 

Wild About Inclusion! 

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. 

We are happy to discuss the possibilities of hybrid and flexible working 

This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which suits the candidate. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break. 

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more. 

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to work within our policy, evidence and influencing team to achieve change for people with breast cancer in London.

You’ll play a key role leading the development and delivery of our influencing work in London. You’ll be part of our new regional policy and influencing function within the policy, evidence and influencing team at Breast Cancer Now. This new element of the team will enable us to continue to deliver our impactful influencing work at a regional level for people affected by breast cancer.  

You’ll maintain knowledge and expertise of breast cancer services and care in London which will inform our national policy positioning and plans, build our stakeholder relationships and influence change in London. This will include focusing on topics such as waiting times, screening, and secondary breast cancer.

About you

You’ll have a good understanding of the current health landscape in London, or across England, along with experience of working in a relevant stakeholder, strategic, influencing or policy role.

Along with strong strategic, analytical and communication skills, you’ll have a proven ability to build strong external relationships, and influence change within the NHS at a local or national level. You’ll have the ability to work well independently while managing a varied workload, and the capability to lead projects and work with teams across the UK.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday 28 October 2024 at 09:00am

Interview date Week commencing Monday 4 November 2024

The Head of Health and Wellbeing will provide visionary leadership & management for BVSC’s community partnership and health & wellbeing programmes, including Social Prescribing. The role will require a proactive, visionary leader who can support the development & growth of team members and have a proactive focus on enhancing service outcomes for residents of all ages. The role will also cover elements of Leadership and Strategy, Partnerships, Social Prescribing Leadership, Financial Management, Monitoring & Evaluation and Safeguarding and Compliance. We are looking for a Head of Health & Wellbeing to lead our initiatives in these areas, support effective and dedicated team members, ensure wellbeing & safety of staff and further develop & embed our services. Your leadership will support our commitment to embedding voluntary sector services, supporting key staff who make a profound difference to the lives of residents. You will be committed to reducing health inequalities and transforming systems of support to be family centred, more holistic and personalised to resident needs. 

If you’d like to apply, please submit your CV and supporting statement by 23:59 on Sunday 27th October.

Your supporting statement should address the points raised in the Job Description and Personal Specification. No less than two pages, no more than eight pages.

If you have not heard from us by the 1st of November, please assume that you have not been shortlisted. Applicants who have been shortlisted will be invited to interview on Wednesday 6th November & Thursday 7th November. 

We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.

Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK 
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.

You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.

Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.

This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.

The role reports to the Learning Programme Co-ordinator in the CPD Team.

We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK. 

Applications close at 08:00am on Monday, 4 November 2024.  
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please quote the job title and reference number 2405 in your application. CVs will not be accepted.

NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.

No agencies please.

We are looking for a self-motivated individual to lead our Programmes Team whilst our current Director of Programmes is on maternity leave. The role will be fixed term from December 2024 until January 2026, although there may be further opportunities beyond the length of the contract depending on organisational growth.

The Director of Programmes will be a key member of CoachBright’s Senior Management Team, and will have input on both operational and strategic decision making. Whilst we will expect your input on matters relating to programme delivery and impact, all members of SMT are expected to contribute to decision making across the organisation. As a result, the role is an excellent opportunity to get genuine leadership experience at an educational charity, with the opportunity to report directly to our board of trustees depending on growth in the role.

The primary responsibility for the Director of Programmes will be to recruit school partners for our EEF trial, with delivery beginning September 2025. This trial is to test the impact our Peer to Peer coaching programme (Y10s coaching Y7s) can have on the maths attainment of disadvantaged pupils. The trial will require us to recruit 100 participating schools, 50 of whom will receive the intervention, with another 50 allocated to a control group.

Working alongside the CEO and the Programmes Team Leader, you will create and execute a strategy to recruit new schools as participants to this trial. As a result, experience of managing sales or partnerships with schools, or existing connections with senior leaders at secondary schools and multi-academy trusts, would be beneficial.

Alongside this, you will line manage our current Programmes Team Leader, who directly line manages our team of Programme Managers. From Sept 2025, we are expecting our Programmes Team to grow, and you will play a key role in recruiting for that expanded team. At that point, we would expect you to begin line managing a small number of Programme Managers directly.

The role is an exciting and challenging opportunity to contribute to the growth of an ambitious charity, develop genuine leadership and strategic experience, and project manage a trial supported by the EEF - one of the most highly regarded and respected educational research organisations. 
 

EEF Trial

• Write and execute the strategy to deliver our EEF trial. This will primarily involve recruiting and onboarding 100 schools to participate from January 2025 through to July 2025, for programmes to begin in September 2025.

Leadership

• Be a key member of the Senior Management Team, working alongside the trustees, CEO, Director of People and Operations, and Director of Finance to drive high quality leadership and decision making.

• Work alongside the CEO to develop and define strategic priorities and targets for programmes.

• Align programmes team around organisational strategy and ensure buy in.

• Help create an organisational culture which is supportive, collaborative and embeds learning & continuous improvement across the programmes team.

People Management

• Line manage our Programmes Team Leader, who will directly line manage all of our Programme Managers. We expect the number of team members you directly manage to increase as our Programmes Team grows.

• Support the Programmes Team Leader with development and delivery of programme KPIs and ensure that Programme Managers are delivering effectively and developing in their roles. 

• Identify skills gaps and development needs for the Programmes Team and work with the Director of People and Operations to develop a training plan for the team to support with programme delivery. 

• Deliver yearly performance appraisals for direct reports.

Programme Delivery

• Overseeing the management of programme delivery in schools to meet KPIs, predominantly those related to our EEF trial.

• Leading the implementation of our primary and secondary programme delivery processes. This will include but is not limited to:

  • Staff guides and handbooks: codifying our ways of working.

  • Simplifying and automating tasks via our Monday platform. 

  • Joining up all strands of programme delivery (school induction, launch, training, impact measurement, sessions, graduation and review).

• Ensure that programmes team adhere to CoachBright’s safeguarding, health and safety and GDPR policies and procedures.

• Ensure systems and processes are working for the Programmes Team to effectively deliver programmes.

• Ensure programmes are delivered to a consistently high standard, including ensuring that our quality assurance and impact evaluation frameworks are being used consistently.

• Ensure school relationships are managed appropriately and that termly retention targets are met.

• Oversee the budget for programme delivery including printing cost, room bookings and programme events.

• Carry out other tasks that are within the scope and spirit of the role.

Volunteer recruitment and training

• Alongside the Team Leader, oversee and provide input on our volunteer recruitment plan, in order to deliver our Core programmes. (Distinct from our Peer to Peer programmes, our Core programmes feature undergraduate volunteers coaching, rather than senior pupils).

Programme Design and Impact

• Project manage the development of programme resources including workshops, session plans and launch and graduation materials, particularly those related to the EEF trial.

• Work with our Data & Impact Manager to capture programme impact via feedback forms, Impact Reports and Annual Reports.

Safeguarding

• Act as CoachBright’s National Deputy Designated Safeguarding Lead (DSL).

• Support the National DSL in developing and establishing CoachBright’s organisation’s approach to safeguarding.

• Support the National DSL with the coordination of the distribution of policies, procedures and safeguarding resources throughout the organisation.

• Provide safeguarding advice and support to staff and volunteers.

• Manage safeguarding concerns, allegations or incidents escalated up. 

• Manage referrals to key safeguarding agencies e.g. social services or police of any incidents or allegations of abuse and harm.

Person specification

Essential characteristics

• Passion for social mobility, we have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Experience of selling, managing, and retaining partnerships with schools and multi-academy trusts.

• Programme management experience, including programme design and delivery, monitoring and evaluation.

• Experience of curriculum and training design, and delivery of training.

• Experience of managing remote and cross regional teams.

• Experience managing relationships with a diverse range of stakeholders, including school leaders, funders, corporate partners and charity sector organisations.

• Strong change management skills with experience of managing teams through change. Ability to work with ambiguity, lead through uncertainty and motivate people through change.

• Effective people management, including supervision, appraisals and performance management. 

• Proven experience in developing and implementing quality standards. 

• Experience of working in or within education settings and a good understanding of the educational landscape.

• Exceptional leadership and interpersonal skill with the ability to coach the team to proactively identify issues and opportunities.

• Excellent verbal and written communication skills.

• A business acumen with strategic ability.

• An analytical mindset with great problem solving skills.

• Self reflective and stretches self, team members and colleagues to develop.

• Ability to encourage a culture of reflection and innovation.

Desirable characteristics

• Fundraising experience.

• Experience of writing papers and reporting to the board of trustees.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• The opportunity to lead, and be the project manager for, an Education Endowment Foundation trial, which we expect to leave a lasting impact on the sector.

• Starting salary of £42,057 plus £2,500 London weighting where applicable.

• 28 annual leave days (pro rata).

• Fridays off during non-term-time (pro rata).

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Fixed term contract from 2nd December 2024 until 30th January 2026. We have some flexibility on these dates.

• Remote role, with access to a network of Regus coworking spaces across the country. Some travel across our key programme areas will be required (expected to be London, Birmingham and Manchester, but not exclusively).

• Full-Time position, 35 hours per week (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the CEO.

In this role you will support the Hertfordshire sexual health team by assuming overall responsibility for the ordering and monitoring of stock and other resources, by posting free condoms each day to young people via our online service, posting and by accurately maintaining client management systems and electronic databases required for the programme to function. You will be able to communicate with a variety of agencies and young people, particularly around their use of the online free condom scheme and STI testing. You will also need to be proficient in Microsoft Office and be able to produce accurate records when required.

METRO Charity is working in partnership with Central London Community Healthcare Trust (CLCH), to deliver our ISHS in Hertfordshire. On this new five-year contract, the METRO team will be fully integrated and co-located within CLCH’s services in Hertfordshire, delivering outreach activities in the local community tailored to local needs. The service aims to reach those who are most vulnerable or at risk and involves collaboration with local outreach organisations targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas.