Supporter Services Officer Jobs

We are seeking a dynamic and resourceful individual to join The Radley Foundation as Development Officer and help shape the future of philanthropy at Radley College. You will bring energy, creativity, and a proactive approach to delivering our community-wide appeals and regular giving programmes, help produce the Foundation communications and content creation, help deliver the Foundation and Radleian Society events, support with major donor prospect research, and general operational support.

The Development Officer will join a close-knit, supportive and collaborative Development Office (the Foundation and Radleian Society) dedicated to supporting Radley College’s mission and advancing its fundraising goals. While a background in education is advantageous, we welcome candidates from various sectors, prioritising drive, energy, and passion.

We are looking for someone with strong interpersonal skills,  the ability to build relationships and communicate effectively with diverse stakeholders and the ability to manage multiple projects over long periods. 

We offer a competitive salary based on experience and a number of staff benefits. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.

Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) 

Qualifications: You must be a Practitioner Psychologist qualified for at least 18 months and registered with the HCPC

Hours: Part-time and full-time opportunities available, Monday to Friday. We understand prospective candidates may want to take on this role alongside other commitments. Therefore, we are very open to considering a range of part-time working arrangements in line with Crisis’ Flexible Working Policy. Please let us know what working arrangements you are looking for when completing the application form.

Salary: Full-time salaries are as follows:

• 18 months to 4 years qualified - £53,755 (Regional), £57,755 (London) per annum FTE. 

• 5 to 7 years qualified - £56,454 (Regional), £60,454 (London) per annum FTE. 

• 8+ years qualified - £60,504 (Regional), £64,504 (London) per annum FTE. 

Please note if you are working part-time these salaries will be pro rata. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

Location: Crisis Skylight Birmingham, Suite 303, Rhubarb, 25 Heath Mill Lane, Digbeth, B9 4AE. This role is mainly onsite, so you can meet face-to-face with our members and team, but some homeworking is an option in line with Crisis’ Hybrid Working Policy.

About the role  

We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking either full-time or part-time Practitioner Psychologists to join our fantastic team in locations around the UK.  

Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our members, all underpinned by our commitment to Psychologically Informed Environments. Crisis Skylight Birmingham is focused on finding sustainable ways to end homelessness for our members, working to housing led principles starting with securing decent homes.  Staff work with members to navigate the systems and processes in place so that members can access the services and support they need, and that they have a right to benefit from. We support members in several areas, to help members find suitable accommodation and build up the skills and resources they need to ensure they can sustain their tenancy. 

You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs). You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times.

You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, two Regional Lead Clinical Psychologists, and seven Practitioner Psychologists as well as one Assistant Psychologist and Trainee Clinical Psychologists on placements. 

At Crisis, we understand more and more Practitioner Psychologists are taking on multiple part-time opportunities within the NHS, private practice and the third sector as this has been the case with our own team. Crisis and our members have benefited from employing people with a variety of different work experience and we are therefore open to considering a range of part-time working arrangements. This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good.

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences.  

About you  

We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice.

There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness.

You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service.  You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support.

We welcome informal conversations to learn more about the role with a member of our Practitioner Psychology Team, please email us and we will arrange a call. If you would like to visit the Skylight prior to applying that can also be arranged.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

As a member of the Practitioner Psychology Team, you will have:

• Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards. 

• Reimbursement of costs to join a professional body (e.g., ACP/BPS) 

• Bi-annual away day with the Team 

• Access to high quality clinical and professional supervision 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.  When answering the screening questions please do be thorough, reflecting on your experience to date and using relevant examples. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 at 23:59

Interview date and location: Thursday 13 February 2025 at Crisis Skylight Birmingham, Suite 303, Rhubarb, 25 Heath Mill Lane, Digbeth, B9 4AE

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Philanthropy in securing income in line with targets and developing relationships with Trust and Major Donor supporters, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, evidence of brilliant relationship management skills and a passion and enthusiasm for fundraising. You’ll be part of a successful fundraising team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the role 

Supporting the charity to secure income from Trusts, Foundations and Major Donors:

Research

· Undertake regular research on Trust and Major Donors prospects and donors to identify trusts and individuals with propensity to give donations of £2,000 and above and with a fit to our aims and objectives and to deepen our understanding of interests and objectives.

· Work with the rest of the team and with Rockinghorse Trustees to ensure there is a system for new Trusts and potential Major Donors to be flagged to us.

· Keeping Trust and Major Donor pipeline information updated regularly on e-tapestry (fundraising database).

Engage

· Develop bespoke action plans for an agreed number of Trust and Major Donor prospects and supporters to help us engage, cultivate and solicit donations.

· Work with the Head of Development and Philanthropy to design and deliver bespoke cultivation events and experiences.

· Assist the Head of Development and Philanthropy with developing introductions into Trustee networks, based on network mapping exercises already conducted.

Cultivation

· Work with the Head of Development and Philanthropy to manage our relationship with an agreed number of Major Donor prospects to help us grow our supporter base.

· In collaboration with the Head of Development and Philanthropy, develop a stewardship programme for an agreed number of warm trust supporters, ensuing regular and inspiring feedback and updates on our work, which connect supporters to the difference they make.

· Plan and attend bespoke project visits with prospects and donors.

· Create bespoke feedback reports and updates.

· Plan and manage an annual supporter thank you event for Rockinghorse supporters across all teams.

Ask

· Work with the Head of Development and Philanthropy to make an agreed number of Trust applications to warm and cold trust prospects throughout the year.

· Work with Head of Development and Philanthropy and the Chief Executive Officer to make financial asks of our prospective Major Donor supporters based on the right project, at the right time.

· Create and develop compelling cases for support based on our projects.

Supporting the charity to deliver brilliant, funded projects that support children and their families:

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex.

· Work with Head of Development and Philanthropy to ensure we have enough projects that fit the Trusts and Major Donor prospects in our pipeline.

· Work with Head of Development and Philanthropy to design and develop innovative new projects to support asks to our Major Donor supporters.

· Work with Projects Manager and project leads to ensure everyone is aware of the level of feedback and evaluation required for projects funded by Trust and Major Donor supporters and to ensure that we receive regular updates from project leads.

· Work with the Head of Marketing and Communications and project leads to build up a bank of case studies, quotes and stories we can use to feed back to donors.

 Support the operations of the charity more widely:

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.

· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of Trust and Major Donor fundraising (prospecting, research, making applications, making asks and stewardship).

2. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.

3. Able to prioritise own workload effectively and confidence to work autonomously.

4. Excellent time management skills with strong prioritisation and organisation skills.

5. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.

6. Ability to handle confidential donor information.

7. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

8. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and/or marketing to support fundraising engagement and support.

2. Previous work experience with a non-profit, or charitable organisation.

3. Experience of using MailChimp or other CRM & email platforms.

4. Experience of making applications to charitable trusts and managing relationships.

5. Experience of major donor giving, prospecting and stewardship.

Work skills you’ll need on the job: 

1. Brilliant organisational skills.

2. Excellent people skills, adaptable and flexible in manner and approach.

3. Excellent written and verbal communication.

4. Ability to work on own initiative and as an active team member.

5. Ability to work under pressure and in a fast-paced environment.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the eight essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 12th January 2025.

· Shortlisting w/c 13th January 2025. 

· Interviews will be Wednesday 22nd January 2025 in central Brighton.

Interviews will be with the CEO, the Head of Development & Philanthropy and Head of Fundraising and Partnerships and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st February 2025 onwards (depending on post holder’s availability).

To ensure our recruitment practices are inclusive and promote diversity, Rockinghorse Children’s Charity is committed to providing equal opportunities for all applicants. We welcome applications from people of all backgrounds and are dedicated to building a diverse and inclusive workforce. We actively encourage individuals from underrepresented groups to apply. If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will be happy to accommodate your needs.

Job overview

Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.

Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.

Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.

Main duties of the job

Due to internal promotion, we are now recruiting for a new Legacy and Tribute Manager; you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.

This is a key fundraising role in the organisation focusing on, and further developing, implementing and evaluating, our Legacy and Tribute Funds programme. You will need to feel comfortable promoting this critical fundraising area and be prepared to emotionally engage with / invest in relationships with supporters and their families.

You will need experience in fundraising and especially legacy marketing. You must have sound knowledge of the legal processes and procedures that cover the management and administration of Wills/legacies by the legal profession. We will help support you to growing your career in the charity sector whilst being part of an ambitious and fun team going further to give every patient the extra extraordinary care they deserve.

Closing date: 20/01/2025 23:59

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.

Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) 

Qualifications: You must be a Practitioner Psychologist qualified for at least 18 months and registered with the HCPC

Hours: 35 hours per week, Monday to Friday. This vacancy could be filled by a candidate looking for a full-time opportunity or by two candidates looking to work part-time, as per Crisis’ Flexible Working Policy. Please let us know what working arrangements you are looking for when completing the application form. Please note this role require the successful candidate to work for some of the Christmas and New Year period each year but won’t require working on Bank Holidays.

Salary: Full-time salaries are as follows:

• 18 months to 4 years qualified - £53,755 (Regional), £57,755 (London) per annum FTE. 

• 5 to 7 years qualified - £56,454 (Regional), £60,454 (London) per annum FTE. 

• 8+ years qualified - £60,504 (Regional), £64,504 (London) per annum FTE.

Please note if you are working part-time these salaries will be pro rata. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

Location: Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT will be the main base for the role but it will include travel to Christmas centres and hotels in London for specific activities and at different times of the year.  There will also be some homeworking as an option in line with Crisis’ Hybrid Working Policy. 

About the role 

We are excited to offer this new role which is an opportunity to support our two London Crisis at Christmas teams. There is the Crisis at Christmas team who lead on the set up and delivery of our hotel and day centre delivery in the capital. This is a huge and innovation operation, supporting hundreds of people out of rough sleeping. It also involves huge numbers of volunteers. Our Christmas Case Management Team focus on supporting people through the Crisis at Christmas hotel offer, and throughout the year afterwards. More information here: What is Crisis at Christmas? | Crisis UK 

The postholder will be working alongside the Crisis at Christmas team and Christmas Case Management Team to develop this post. You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs).  You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times.  You will be working alongside the Christmas team to plan how we ensure our service offer is psychologically and trauma informed as well as developing and delivering training for volunteers and staff and supporting the delivery of our services.  You will be joining a part-time Psychologist working into the Christmas Case Management team, as well as several Psychologists who are also based in the London Skylight. 

You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, two Regional Lead Clinical Psychologists, and seven Practitioner Psychologists as well as one Assistant Psychologist and Trainee Clinical Psychologists on placements. 

We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking either full-time or part-time Practitioner Psychologists to work with us to develop a new and innovative role supporting our Christmas teams.

This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good.

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 

About you  

We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice.

There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness.

You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service.  You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support.

We welcome informal conversations to learn more about the role with a member of our Practitioner Psychology Team, please email us and we will arrange a call. If you would like to visit the Skylight prior to applying that can also be arranged.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

As a member of the Practitioner Psychology Team, you will have:

• Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards. 

• Reimbursement of costs to join a professional body (e.g., ACP/BPS) 

• Bi-annual away day with the Team 

• Access to high quality clinical and professional supervision 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.  When answering the screening questions please do be thorough, reflecting on your experience to date and using relevant examples. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 at 23:59

Interview date and location: Wednesday 5 February 2025 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.     

 
Registered Charity Numbers: E&W1082947, SC040094  

As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team. 

The post holder’s primary duties and responsibilities are as follows: 

• Create content for Day One’s social media accounts, website and email marketing
• Create video content for Day One’s social media channels and YouTube 
• Work closely with Day One’s Services Team to identify patient stories which demonstrate the charity’s impact 
• Write case studies and ‘stories of recovery’ based on the experiences of our service users and volunteers 
• Support the management of Day One’s social networks 
• Support the management of Day One’s paid advertising campaigns on social media 
• Assist the communications and fundraising team with various tasks including: 
• Assisting with events marketing 
• Assisting with website content creation 
• Supporting digital fundraising 
• Support the wider Day One organisation with effective communications 

What we’ll need from you 
This job is all about supporting the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in both written and video form.

You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects. 

How to apply:

Upload your CV and a supporting statement, in written and/or video form, demonstrating how you meet the criteria and outlining why you’re interested in the role. Please include any examples of projects that you’ve worked on which you would like to share in your supporting statement. This can include relevant projects from your professional or personal life. To send a video as part of your application, please use wetransfer. com to send your file, please include your full name alongise your video.

Please refer to the attached recruitment pack for further details and the full contact details of who to send your video to.

Closing date: Sunday 12 January 2025 

Online interview date: - w/c 20 January 2025 

In person interview date: tbc 

Salary  £52,832-£70,442 (Pro-rated if part-time)

Hours  This permanent position is offered as a full time 37.5 hours/week or 0.8 FTE part-time role.

Are you a strong leader with a passion for the environment?

The South East Rivers Trust is recruiting a new position of Chief Operating Officer. This is an exciting opportunity to lead the operations of an ambitious rivers trust on a rapid growth trajectory. 

The Role

Are you a strong leader and collaborator looking to take on a challenging and rewarding role that will make a positive and lasting difference to rivers and the aquatic environment in the south east of England?

You will lead the core operational teams and functions of the Trust and your appointment will implement a new structure for our organisation. For the first time, all central operations will sit in one team (c.17 people), including HR, finance, health and safety, project and programme management as well as our Restoring Rivers and Catchments team which implements high quality practical river and catchment enhancement work on the ground.

You will be part of the Executive and Leadership Team supporting the good governance of the Trust and working closely with the Board of Trustees. You will implement our recently launched 3 year plan and shape the long-term future of the Trust. If you are a strong leader excited by change and enjoy inspiring those around you, we would love to hear from you.

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

How to Apply

For further details and to apply, click on the 'Apply via website' button. The closing date for applications is Sunday 19th January 2025.

If you would like to discuss the position please email with your enquiry and we will arrange to call you back.

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

Role Purpose

Betknowmore UK has seen substantial growth over the past couple of years, and as our team continues to grow, we are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Head of Operations facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous. Betknowmore UK will invest in the candidate’s professional and personal development, including pathways for career progression within the charity.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Qualifications or Relevant Experience

• Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

Essential Aptitude

• Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of Betknowmore UK.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification.

To apply

To apply

Please submit your CV and a cover letter detailing your relevant experience

Please submit your CV and a cover letter detailing your relevant experience

LOCAL ENGAGEMENT OFFICER

WATERLOO FOODBANK, OASIS HUB WATERLOO

FULL TIME, 40 HOURS PER WEEK

FIXED TERM CONTRACT (15 months)

SALARY: £29,296 per annum

We have a unique opportunity for a Local Engagement Officer to join the Foodbank Team as part of our organising and local mobilisation strategy. This role will create real impact in Waterloo by identifying local issues driving poverty, and developing a strategy to build influence and win change.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to ending poverty in Lambeth, as well as by the Trussell– the largest national network of foodbanks. If you’ve always wanted to make a real difference, this is the place to be.

Waterloo Foodbank (a part of the Lambeth Foodbanks Partnership) provides emergency food support to individuals and families in our community who are struggling with the cost-of-living and acute financial crises. This role will support our strategic anti-poverty work as part of our vision to end the need for foodbanks in Waterloo.

Key responsibilities of this role will be:

· To explore and understand the experiences that are bringing people to need the foodbank’s support, working with a variety of local stakeholders including foodbank clients

· To develop and manage a team of volunteers with the aim of identifying a local issue and campaigning for change

· To develop strategic relationships with key partners of Waterloo Foodbank

· To feed into our wider strategic work including our 3-year participation targets and strategic communications

· To work and engage with the Trussell Trust’s Organising and Local Mobilisation team, and their central campaign activities

· To represent the vision, mission, and values of Waterloo Foodbank and of Oasis Hub Waterloo

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organising engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 20th January 2025

Interviews will take place in Waterloo on Wednesday 29th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Our talented and inspiring workforce are key to our success. Over 50 coaches and volunteers deliver inclusive sport to disabled people across London. We are looking for an equally driven person to manage this incredible team.

You will be recruiting new coaches and volunteers, developing a robust method to upskill and provide continued professional development so our coaches continue to be the best they can be. 

You will support coaches to meet our delivery standards, working with them to understand the importance of our systems and processes. You will empower them to feel connected with Disability Sports Coach’s aims and objectives by working collaboratively with the charity’s core staff team. 

You will establish communication channels to gather feedback and insights on the impact of our sessions from coaches working on the ground. 

A large part of your role is acting as the project lead on our unique Inclusive Activity Leaders (IAL) programme. Delivered in partnership with Nike, IAL upskills aspiring disabled and non-disabled people to become qualified sports coaches, creating a more diverse coaching workforce. Your responsibilities include recruiting the cohort, planning and coordinating all aspects of delivery, providing ongoing support to Leaders, and overseeing project monitoring and evaluation. 

This role will sit within a small and inclusive delivery team. We encourage applications from individuals of all backgrounds, who may not meet every qualification but are passionate and bring relevant skills and experience. Positive, team-oriented attitude and a learning mindset is key! If you are excited by the challenge of breaking barriers for disabled people, we want to hear from you. 

This is a great opportunity to become part of a team, which makes a real difference.

The post holder will be a source of support and expertise to Helpline Volunteers during a shift, providing emotional support and signposting options to bereaved people in their initial contact with Cruse Bereavement Support, (in call / Email / Casework). Support ongoing growth and development of the helpline through call monitoring, onboarding new volunteers and implementation of the Quality framework. 

Working alongside the Helpline Service Manager, the role will support the development and growth of the helpline.

This role will be working closely with a Project Team in Cruse who are managing our Southern Gas Network (SGN) partnership. We would like this role to participate in the development of the partnership to ensure effective rollout within our National Helpline. This would require you to attend National Energy Action (NEA) Fuel Debt Advice in the Community Training and become the point of contact for the National Helpline staff and volunteers for SGN related queries.

Due to the nature of the role, you would be expected to work flexibly on a shift basis (with availability to work between 9am and 8:15pm), including some Bank Holidays.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Title: Finance and Support Services Manager

Salary: Local terms and conditions apply

Location: Kampala, Uganda

Contract: Two-year Fixed Term Contract

Hours: Full time - 35 hours per week

About the role

Sightsavers are currently seeking an experienced Finance and Support Services Manager (FSSM) to oversee and supervise the development, co-ordination, and management of Sightsavers' finance and administration in the Uganda Country office.

As the FSSM you will be responsible for a number of specified areas of the overall finance and administration function, through close collaboration with colleagues, partners and others, and will identify areas for growth and improvement.

The responsibilities of the role include:

Financial Management

• Ensure financial control and managing risk

• Ensure the conformity to the organisational Financial Framework

• Ensure compliance to local regulations and governance requirements

Administration and Support Services (20%)

• Lead in facilitating the implementation of administrative organizational policies and procedure, including ensuring that Minimum Operating Security Standard are implemented

• Manage, with support from the Admin Officer and Senior Driver, logistics, supplies, and purchases as per procurement policy and procedures

• Manage, with support from the Admin Officer and Senior Driver, office vehicle usage and ensure that the logbooks are filled correctly and analysed monthly

• Management of assets as per defined policies

Project and Programme Management (20%)

Provide programme support in the following areas:

• Support, administer and strengthen financial management, accountability, and capacities of partners in accordance with the Sightsavers Partnership Development Policy

• Support collaboration between finance and programme teams for joint review of project/programme reports, planning and analysis.

Managing Accounting System

Provide programme support in the following areas:

• Support Country Director and Senior Programme Manager in preparing budgets and forecasts, reviewing programme expenditure, budgets revisions (whenever required)

• Ensuring timely completion and submission of all financial annual reports for both restricted and unrestricted funded projects as per agreed timelines

• Oversee financial monitoring of partners at all levels

Human Resource Management

• Implement HR policies and procedures such as payroll and training etc

• Manage and facilitate the staff development plans

• Support and line manage administrative staff

As the successful candidate you will have relevant working experience, or a professional accounting qualification or a master's qualification or bachelor's degree in relevant field. You will also possess working experience in a similar role, ideally within an INGO.

Further requirements include:

• Experience of financial management, programme & project management, HRM and administration
• Project Financial management and data analysis skills
• Ability to represent Sightsavers with key external stakeholders
• Excellent communication skills (both oral & written)
• Ability to work with minimum supervision
• IT skill - Excel, MS Word, an accounting package and Emailing
• Ability to understand and work with project budgets, forecasts, and reports

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all of the application questions. We are particularly interested in learning of your motivations for applying.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

The selection process will include a first and second stage interview, with the first stage involving a written task and oral interview, candidates successful from there will be invited to the 2 stage oral interview. We anticipate the process starting during the week of 20 January 2025.

Closing date: 5 January 2025

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply

We have an exciting opportunity for a Hospital Carer Support Worker to join our team in Waltham Forest.

As a Hospital Carer Support Worker, you will be part of our Waltham Forest community team, helping to improve the lives of carers through your work. This role is part of a North East London (NEL)-wide project to better identify and support carers within and beyond acute settings funded as part of the Accelerating Reform Fund (ARF). This role will include, improving the recognition and identification of carers within the Hospital setting (Whipps Cross Hospital). Providing information advice and guidance to carers and effectively linking carers to ongoing support to increase ‘successful’ Hospital Discharges for their ‘cared for’.

To be successful in this role you will have excellent interpersonal skills and proven ability to develop effective working relationships with a range of individuals, organisations, partners, and funders particularly those within a hospital setting. You will need to be a resilient, highly professional and empathetic person who is able to work flexibly. You will be at the forefront of this new project, able to raise issues effectively and work alongside project evaluators to identify ‘what works’ to contribute to the wider NCL project development. This is a fantastic opportunity for someone who is excited about creating real change in carer’s support.

This role is based at Whipps Cross Hospital with occasional travel to our Waltham Forest office for team meetings. So being commutable to this hospital and our office is desirable. There will be opportunities to work from home when appropriate.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our workplace pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Closing Date:  05/01/2025

Interview Date:  06/01/2025 - 17/01/2025

 Carers First is an Equal Opportunities Employer

Positive       Collaborative      Ambitious

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 6 January 2025

Interview Date: 16 and 17 January 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.