Supporter Services Officer Jobs

About Us

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

The Role

We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

This post is subject to enhanced vetting and barring check.

What you will need to succeed

Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others.  Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.

You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will also have knowledge of assistance available for energy efficiency improvements to low-income households.

You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions, however we would particularly welcome applications from those living in Kent and the South-East.  Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

We are offering:

 £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.

• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.
• 18-Month Fixed Term Post.

The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.

How to apply:

Apply online by clicking 'apply via website'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511.  Company Registration No:  01853927

Programme Officer

Level Water is a national charity providing opportunities for young disabled people to learn to swim. Our mission is to work in partnership with national and regional organisations to deliver affordable, adapted, high-quality swimming lessons and start a lifelong love of swimming. We are seeking a passionate and experienced Programme Officer to join our dynamic team and drive the continuous growth of our projects by recruiting more sites & swimmers.

Job Summary: The Programme Officer will be responsible for managing the onboarding process of new sites, ensuring they meet our standards, and coordinating the referral of young people and families into our swimming programme.

This role requires excellent organisational and administration skills, strong communication abilities, and a passion for promoting swimming as a lifelong habit.

Key Responsibilities

1. Site Onboarding:

● Manage the onboarding process for new swimming lesson sites, including liaising with site managers and staff.

● Ensure that new sites meet all necessary standards and requirements for delivering high-quality swimming lessons.

● Work with the Training & Development manager to provide training and support to the new site.

● Manage and maintain the new site pipeline, engaging with new sites as required.

1. Site Management:

● Develop relationships with existing sites to ensure further opportunities & growth

● Ensure all sites are invoicing correctly monthly

● Input all invoices into finance tracker

● Ensure sites meet their partnership obligations to book swimmers

1. Referral Coordination:

● Develop and manage the referral system to identify and refer young people and families to appropriate swimming lessons.

● Work closely with community organisations, schools, and other partners to generate referrals.

● Maintain accurate records of referrals and ensure timely communication with referred families.

● Keep the database updated and accurate with referrals, swimmer and application information.

1. Community Engagement:

● Build and maintain strong relationships with community partners to promote our swimming programs.

1. Administrative Duties:

● Maintain detailed records of site onboarding processes, referrals, and communications.

● Prepare and present reports on onboarding and referral activities to senior management.

● Assist with other administrative tasks as needed to support the smooth operation of the swimming programs.

1. Customer Service:

● Serve as the main point of contact for families and young people referred to our programs, providing them with information and support.

● Address any concerns or issues that arise during the onboarding or referral process in a timely and professional manner.

1. Training and Development coordination and support

● Support the Training & Excellence manager to book training for new and existing sites.

Skills and Experience

● Strong communication skills: Able to respond professionally and empathetically to parent and pool inquiries via phone, email, or in person.

● Exceptional organisational abilities: Capable of managing multiple tasks and prioritising workload effectively.

● Attention to detail: Proven ability to handle data entry, document preparation, and record-keeping with a high degree of accuracy.

● Problem-solving skills: Adept at addressing parent concerns and resolving issues efficiently by sourcing the right information from the right stakeholders.

● Technical proficiency: Familiar with Microsoft Excel, and other administrative tools.

● Team collaboration: Able to work effectively within a team environment while maintaining individual responsibilities

● Self-motivation: Demonstrates a strong personal drive to achieve goals and deliver results independently.

We are looking for a Financial Controller to join the National Theatre Finance Team.

The Financial Controller has responsibility for ensuring the National Theatre, and its subsidiaries’ statutory accounting processes, controls and records are managed in accordance with professional standards while being responsive to the needs of the Theatre.  The post holder will seek to develop systems to ensure that the Finance Department provide an efficient and secure service to internal and external users.

The successful candidate will have the following: 

• A professional chartered accountancy qualification (ACCA, ACA, CIMA or equivalent) and proven post qualification experience.

• Good working knowledge and experience of financial reporting and preparation of statutory accounts, including dealing with multi-currency ledgers.

• Good working knowledge of taxation issues (particularly Corporation Tax, Income Tax, NI, and VAT) and the ability to broaden that knowledge as required.

• A good working knowledge and recent experience of the use of information technology in financial management and the ability to apply that experience to develop and improve the finance systems at the National Theatre.

• Proven experience of leading, managing and developing staff

If that sounds like you, this may be the role for you!

Working with us will give you...

• Complimentary staff tickets for shows and backstage tours, subject to availability and policy

• 25 days annual leave increasing up to 32 with length of service (plus bank holidays)

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role

• Hybrid and flexible working, subject to agreement and policy

• Access to interest-free season ticket loan and cycle scheme partnership

• Generous sick pay

• Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• On-site staff canteen and social facilities

• On-site Occupational Health support

• In-House Mental Health and Wellbeing Advisors providing workplace counselling and support

• Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active

• Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners

• Discounted access to NT at Home

• Volunteer Leave – paid day a year to volunteer for your chosen charity

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)

• Access to retailer discounted gift cards and a cash-back-on-spending card

Please note

The closing date for the receipt of a completed application is Sunday 5th January 2025 at 12pm

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

Data Officer

  JOB SUMMARY 

Job Title: Data Officer

Location: Staffordshire  Lichfield Office Based

Salary: £ 23,870  per annum  ( Pro Rata salary £14,322)

Hours of Work: 22  Hours per week  3 full days 

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. Pathway Project believes in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their        families.

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About the role

This multifaceted role requires the ability to manage, interrogate and evaluate  data and compile accurate reports to enable crucial reporting to funders. This role enables the post holder to facilitate the end to end process ensuring the data input into the system allows for accuracy in reporting on funding contracts.  The postholder will have a keen eye for accuracy and be able to interrogate  case management systems to extract relevant data.

• To facilitate data collection, consolidate, analyse and organise reports  for funders and internal teams with precision and attention to detail.
• To support the COO  with daily operations by ensuring that data is accurately and appropriately recorded in the case management system to facilitate the reporting required.
• To aid in the administration and advancement of the online case management system.
• To generate reports and statistics to disseminate the results of the Pathway Project.
• To work with colleagues to include data impact in the storytelling and case studies within funding, trust or grant  applications to demonstrate the impact of the Pathway Project whilst maintaining the confidentiality of our clients.
• Support Pathway Project to maintain  excellent relationships with funders, grant makers or trust managers and  ensuring the data required for reporting is recorded accurately to facilitate that reporting.
• To attend and participate in both staff and stakeholder meetings, as and when required.
• To strictly adhere to the specified timeframes and milestones mandated by our funders and guarantee the prompt submission of bids, reports and returns.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

 Person Specification

Essential

• Experience in data collection, data analysis techniques & presentation of data whilst maintaining a high level of attention to detail.
• Strong analytical skills with the ability to present complex data in a simple format.
• A good understanding of Microsoft Office, particularly Outlook, Excel, with awareness of databases.
• Excellent written skills, with experience of writing reports, guidance or briefings.
• Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.
• Demonstrable excellent customer service  delivery for all stakeholders, clients and partners.
• Strong commitment to team members, the work team and the wider organisation’s values and ethos.
• An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
• An understanding of and a commitment to equal opportunities in employment and in-service delivery.

Desirable

• Experience of working in the charity sector and understanding how Charities are funded.ent with confidential data
• Experience of working in an environment with confidential data.
• A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

Safeguarding Statement

Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts.

We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.

The role is subject to a 6-month probationary period.

How to apply:

Closing date – 9am Monday 6th January

Shortlisting will be Tuesday 7th January and successful candidates notified and invited to interview

Interviews will be held at the Hope Centre Lichfield Thursday 16th January - (Invite Only)

Please complete an application form found here and enclose a CV together with a covering letter 

Prospectus is delighted to be supporting our client as they look to appoint a COO to their team to develop and strengthen their internal operational capacity and support the organisation as it continues to grow following the recent celebration of its 50th anniversary. This position is offered on 2-year fixed term contract. The role is a full-time hybrid basis with a minimum of 2 days working in the London office a week.

The organisation's listening service caters to all LGBTQIA+ communities in the UK. This is a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health, and emotional well-being. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers offering a vital service to people across the country in times of need, but also providing incredible insights into the issues that impact the LGBTQIA+ community the most.

Having been largely volunteer-resourced for most of its history, our client has recognised that the charity has outgrown the ability to remain entirely volunteer-led and has sponsored a cultural shift within the organisation. Since 2021 they have been on a journey to establish a staff team and are now looking to introduce this new role as they grow throughout 2024 to a team of 11.

The COO will join the Senior Leadership Team and will drive the development and implementation of the organisation’s strategy and operational plan to support longer-term evolution and growth of the organisation and its services. This will involve focus on the organisations IT and technical infrastructure with oversight on other business and governance functions. You will review key areas of the organisations operations and identify the best ways to manage in-house and outsourced functions to ensure operations are smooth, effective, and sustainable.

The successful candidate will be a collaborative and hands-on leader professional with board experience of a wide remit of functions including IT, Finance, HR, and Facilities. You will have strong project management skills with a track record of successfully driving small to medium sized projects and co-ordinate teams of people to deliver activity. You will have excellent communication skills with the ability to engage with stakeholders at all levels and bring people along with new ideas and initiatives.

Prospectus invests in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. The charity recognise that they are currently underrepresented within the organisation from black and people of colour communities and actively encourage applicants from this group. If you have any disability and require reasonable adjustment/s to any part of the process, then please reach out to Matt Till.

Job Overview 

Doctors of the World UK is part of the global Médecins du Monde network, which delivers over 400 medical humanitarian projects in more than 70 countries through 6,000 volunteers. Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

As Head of Fundraising and Communications, you will manage a high-performing team of two staff: Individual Giving and Database Manager and the Communications Manager. Your key priority is to raise the income required as per the agreed annual income budgets for the organisation, managing all relevant income streams that include Trusts and Foundations, Events and Community, Corporate, Statutory and Overseas and Individual Giving. You are also responsible for ensuring that all communications messaging is strengthening our brand and engaging our supporters.

Finally, you are an active member participating in the Senior Management Team contributing insights and strategies that align with the charity’s development goals. By engaging in this leadership role, the Head of Fundraising and Communications role will help to drive the charity's mission forward, ensuring long-term sustainability and impact.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. To speak to someone about the position please contact Shadia Chowdhury to arrange a call with the Executive Director.

Benefits

- 28 days annual leave plus bank holidays

- Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Salary & Contract

Full time 35 hrs per week

£51,300 per annum

Closing Date:

Friday 20th January at 9am.

Interviews:

W/C: 27th January however we endeavour to review the applications on a rolling basis and may look to interview sooner than the deadline if the candidates are suitable for the role.

How to Apply 

To apply, please submit your CV & Covering Letter with the following details:

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

Would you like to join a busy finance team that encompasses global fundraising initiatives?

This role is ideal for someone passionate about finance, who has begun their studies and career in this field and has a proactive approach to learning and problem-solving. Working closely with the Senior Financial Accountant within a small team, you will provide essential support and be involved in a broad range of financial responsibilities, allowing you to learn and develop your skills.

This will require one day per week working in the office and 4 days work from home although you are welcome to spend more time working in the office should that suit you.

You will be working closely with the Berlin based charity and the opportunity will arise to visit the offices in Berlin.

Your day-to-day will include:

• Accurate and timely processing of payments and invoices, maintaining precise accounting records.
• Recording and monitoring donations, ensuring error-free data.
• Supporting staff with expenses processing using an expense management tool.
• Supporting internal teams, suppliers, and external stakeholders with financial queries.

Your skills and experience will include:

• Fluency in German (ideal but non-essential you will be working closely with the Berlin office and must be confident to travel)
• Experience in financial data entry and maintaining accurate records.
• Knowledge of accounting standards and regulations.
• Experienced to formula level with Microsoft Excel, familiar with Dynamics and competency with Power BI.
• Prior experience working in a Charity Finance team

Please send your CV and covering letter to , the CV deadline: 1st January.

A DBS will be required.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Research, Evaluation and Impact Officer

2 posts available

35 hours per week (Requests for flexible or part time working arrangements will be considered).

£29,394.04 per annum if London-based / £26,269.74 if based outside London.

Location: The Children's Society's national office at Whitecross Studios, Old Street, London, or one of our regional offices (currently in Birmingham and Greater Manchester), with hybrid working options available. Alternatively, home-based by arrangement with the ability to travel to the national office as required.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

Our Research, Evidence and Impact Team is recruiting two new Research, Evidence and Impact Officers to support our work across an extensive portfolio of projects. As well as doing innovative and original research, we collaborate with colleagues to develop the evidence to drive policy and systems change, and with practitioners and managers in our services to support them with independently commissioned evaluation and learning from practice activities. We're also developing new ways to understand, demonstrate and increase the impact of everything The Children's Society does.

OUR TEAM

The Research, Evidence and Impact Team has a vital role in ensuring that The Children's Society retains a clear and authentic understanding of young people's lives, with a focus on what is most important to building or preserving wellbeing. Our charity has been at the forefront of research on children's wellbeing for 20 years, alongside conducting child-centred studies on adolescence, risk and vulnerability (e.g. on Child Exploitation), and child poverty, exploring the issues that jeopardise young people's safety, health and opportunities. We have a track record for innovation (e.g. developing a validated and widely used 'Good Childhood Index') and work with academic partners and other organisations who share our vision of a society built for all children.

Our collaborative culture at The Children's Society means that we often work with colleagues who lead lobbying and campaigning activities, bringing together compelling evidence to drive change - in public awareness and attitudes, and in policies and systems - that can improve young people's lives. We also work closely with colleagues in our services across the country - sometimes to study the issues they see in their frontline work with young people and families, and sometimes to support them when they commission independent evaluations or learning exercises.

The Research, Evidence and Impact Team's work is also pivotal to two flagship reports that The Children's Society publishes every year - 'The Good Childhood Report' and our Annual Impact report.

THE TYPE OF PERSON WE ARE LOOKING FOR

We are currently looking for two early career researchers / evaluators who can make a key contribution to the delivery of research, evaluation and impact projects for The Children's Society. You will be joining a team of experienced researchers to work across a varied and exciting range of projects. You will be involved where your input is most needed - and there will be opportunities to develop fresh skills and knowledge.

If you already have strong research/ evaluation skills and the energy and motivation to learn and develop in a supportive, multidisciplinary team in a leading children's charity we would love you to join us.

To be successful in this role, you must have:

-Knowledge and understanding of research and/ or evaluation methodologies, including young person-centred approaches - and an interest in exploring and understanding impact.

-Experience of conducting research and/ or evaluation, from project design through to reporting, whether through a paid or unpaid role or academic studies (ideally both).

-Qualitative and quantitative analysis skills - and demonstrable experience of applying these to research/ evaluation projects.

-Excellent written and verbal communication skills and the confidence to work with a range of stakeholders including professionals in external organisations and, importantly, young people and parents/ carers.

-An understanding of ethics and safeguarding related to research with young people and families.

INFORMATION ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs more than 70 local services that help thousands of young people who desperately need our support, and we lobby and campaign to get laws and policies changed to make children's lives happier and safer. Every day we're changing the lives of children in this country for the better - you can find out more by reading our 'Impact Report' https://www.childrenssociety.org.uk/what-we-do/our-impact

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is 23:59pm on 12th of January, 2025. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 3rd January 2025 onwards.

Interviews will be held during the week commencing 27th of January, 2025.

DOCUMENTS

Applicant pack

Job description

Senior Compliance Officer
Hybrid working with travel to our Central London head office

About Us

The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voice in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.

We are currently seeking a Senior Compliance Officer to join us on a full-time, permanent basis.

The Benefits

- Salary of £44,892 - £55,773 per annum
- 25 days' annual leave per year, increasing by one day for every completed 2 years' service up to 30 days for full-time staff with 10 years' service. We are also closed between Christmas and New Year and this is additional paid holiday
- 7.5% employer's pension contributions to the IIED pension scheme
- A range of flexible working options for all employees after a qualifying period
- Enhanced maternity, paternity and adoption policies
- An employee protection scheme offering a flexible menu of benefits such as life insurance, spouse and partner life cover, critical illness and/or income protection cover

This is an exceptional opportunity for a detail-oriented professional with a strong understanding of charity compliance, due diligence processes and donor contracts to join our influential and globally respected organisation.

You’ll play a pivotal role in helping to strengthen the compliance function and advancing our mission while working alongside world-class teams dedicated to sustainable development and developing your own skill set.

What’s more, you’ll have access to comprehensive benefits, flexible working arrangements, and professional growth opportunities, all while contributing to impactful projects that drive positive change for vulnerable communities worldwide.

The Role

This is a new role reporting into the Compliance Manager. You will support the implementation of our compliance work plans and deliverables, ensuring adherence to legal, regulatory and donor/funder requirements. You will also support in reviewing donor contracts, conducting diligence on partners, coordination of our donor audits and project managing the implementation of audit findings and recommendations. In addition, we expect you to support on various procurement related tasks.

Additionally, you will:

- Deliver compliance training to staff and partners and support to create awareness internally regarding organisational awareness of compliance and donor requirements
- Update policies, templates, and tools related to due diligence on partners and procurement processes
- Centralise compliance records and improve internal systems for monitoring compliance activities

About You

To be considered as a Senior Compliance Officer, you will need:

- Experience of charity compliance requirements, procurement systems, audits, conducting donor contract reviews and due diligence processes
- Knowledge of donor contracts, due diligence on downstream partners, grant management, risk and compliance management
- A relevant educational background and equivalent level of work experience

The closing date for this role is 3rd January 2025.

Interviews will take place week commencing 13th January 2025.

IIED is a hybrid working organisation and you are likely to be working from home most of the time. As such, you will need a suitable place to work and a reliable, fast internet connection.

Other organisations may call this role Charity Compliance Officer, Senior Governance Officer, Senior Risk and Governance Officer, Governance and Compliance Officer, or Senior Compliance Advisor.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

So, if you’re looking for an impactful role as a Senior Compliance Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Goodman Masson are partnered with The Scouts Association to recruit for a new Finance Officer on a initial 12 month Fixed Term Contract with potential to go permanent.

The Scouts are a national UK charity that actively engages and supports young people in their personal development, empowering them to make a positive contribution to society.

Day to day responsibilities include:

• Handle a variety of financial transactions, including invoices, payments, and expense claims, ensuring accurate and timely processing.
• Perform daily bank reconciliations, customer ledger reconciliations, and petty cash reconciliations to maintain accurate financial records.
• Assist in the preparation of financial reports, such as balance sheets and income statements.
• Utilise accounting software (SunSystems) to input and update financial data, ensuring data integrity and accuracy.
• Respond to customer inquiries, resolve issues, and provide excellent customer service to both internal and external stakeholders.
• Assist with budget preparation, analysis, and ad-hoc projects

Essentials:

• Experience of working within an accounts department
• Experience of using computerised accounting systems
• Experience of using Microsoft Office

Deadline for applications is the 12^th January 2025 therefore please apply ASAP to ensure your details are considered.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

St Catherine’s, the newest and largest mixed undergraduate/graduate college within the University of Oxford, is seeking to appoint a Data and Insights Officer to join its friendly, dynamic Development Office.

The Data and Insights Officer will play a critical role in shaping the success of the College’s fundraising and alumni relations initiatives, including our immediate focus on reopening key buildings.

Tasks include managing alumni data, conducting donor research, and providing key insights to drive fundraising strategy and donor and alumni engagement.

The ideal candidate will have excellent organisational skills, an analytical mindset and strong communication skills. They will also have a proactive, resourceful and collaborative approach to work, with a genuine curiosity for data trends and insights.

The salary is set within the range £30,487-£33,966 per annum, comprising 35 hours per week. In return, we offer a range of benefits including lunch without charge, free use of the College gym and travel season ticket loans.

One-year contract (maternity cover)

Full-time, 35 hours per week

A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

The Role

We are currently looking for an outgoing, enthusiastic and self-motivated individual to develop and manage LAMDA’s access and widening participation programme.

The ideal candidate will be able to build strong relationships with schools and youth communities within the west London area. Working with the Head of Academic Affairs and Research, they will lead and deliver LAMDA’s AWP programme. With proven experience in engaging with young people particularly in an access, outreach, or education role, they will have strong communication skills.

Application Process

For a full job description, please visit our website.

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please complete:

• Application form together with the Equality and Diversity monitoring form
• All applications should address the following questions:

1. Tell us a little about yourself and why this position interests you
2. Tell us what experience you have had that means you meet the person specification outlined in the job description, include practical examples

To be considered for this role, please send the above information by email to the HR Department.

Closing date: 5.00pm on Friday 3rd January 2025.

Interviews will be held w/c 13th January 2025.

Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under-represented groups.

Registered Charity No: 312821.

Impact & Evaluation Officer

Hours of work: Part time (0.5 of full time – 17.5 hours a week) post with occasional weekend and evening work and overnight stays.
Salary: £27,000 (FTE) (this is a part-time role and the salary will be pro-rated)

About Re-engage  

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together. 

Our vision is a world where no one is ever too old to make friends and enjoy social interaction. 

Our mission is to work within communities to end social isolation and loneliness in older people. 

Role purpose 

In this role you’d be supporting the Head of Impact and working alongside the policy and impact officer to deliver our impact and evaluation activities. This includes delivering our monitoring, evaluation and learning framework; conducting bespoke research; working directly with beneficiaries and volunteers; and using technology to demonstrate and communicate the impact Re-engage has on the lives of older people experiencing loneliness and social isolation. 

Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate. 

Main tasks and responsibilities:

• Support the administration and ongoing development of our regular monitoring, evaluation and learning activities, including monthly, quarterly and annual reporting
• Administer the routine capture of impact and evaluation data, using our systems and CRM database, ensuring the accurate recording of data in line with GDPR guidelines and best practice
• Conduct a range of evaluations using both quantitative and qualitative methods including online, telephone and paper surveys, interviews and focus groups 
• Analyse and prepare impact and evaluation data for teams across the organisation, including our fundraising, communications, service delivery, engagement and senior management teams 
• Maintain and support the development of impact and evaluation digital content on the organisations intranet and external website
• Use technology, including Microsoft Customer Voice, PowerBI, Dovetail and Canva to analyse and communicate impact and evaluation data for both internal and external audiences, including the production of reports, infographics and digital dashboards
• Conduct primary and secondary research for funded projects and service development
• Support the administration of our Advisory Group, made up of our beneficiaries who provide regular feedback and input into our services 
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support 
• Support the impact team with general administration, including handling the impact mailbox, data entry and postal mailings 
• Support the administration of the impact team’s policy and influencing work
• General responsibilities:
• Show a clear commitment to Re-engage’s values, culture and mission to end social isolation and loneliness in older people 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures.  
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required. 

Person specification: 

Essential 

• A degree (or equivalent) in any subject or demonstrable equivalent experience in research/data analysis/evaluations or similar (paid or voluntary) 
• Basic data collection and/or analysis experience
• Excellent interpersonal, written, and verbal communication skills - able to engage with and communicate with older people and generally with people from all walks of life  
• Understanding of, or interest in learning about loneliness, social isolation and issues that affect isolated and lonely older people 
• Excellent IT skills and good knowledge of Microsoft packages including Excel, Outlook, Word, and PowerPoint 
• Self-motivated, organised and methodical approach to work with excellent time management and ability to work with minimal supervision and deliver against KPIs 
• A confident and competent administrator with excellent attention to detail and a strong understanding of the importance of record-keeping 
• Understanding of the importance of brand and commitment to the brand guidelines 
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems 

Desirable 

• A degree in a relevant field such as social sciences, psychology, social research, statistics, data analysis or similar 
• Experience of designing and/or conducting social research or evaluations, including surveys, interviews and/or focus groups 
• Understanding of a range of monitoring and evaluation methods including qualitative and quantitative methodologies of data collection 
• Understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.  
• Advanced Excel or Power BI skills and experience  
• Experience of presenting data/research/findings in multiple formats e.g. reports or presentations to different audiences 
• CRM or database experience 
• Experience of working in a charity and/or with grant-funded projects 

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
 
How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.   We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
 
We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles 
 
The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.   To enable this please ensure your name you use on the application form matches exactly with that on your CV.
 
We also add competency questions to the process which asses your approach to real issues that you would face in this role.   Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

Deadline to apply is Sunday 12th January 2025 and interviews are expected to be held the week of 20th January 2025.

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