Supporter Services Officer Jobs

Location: Remote with minimum 4 days per month in our Mold office and travel to other bureaux in North Wales when required.

Could you assist us in ensuring the effective delivery of our Single Advice Fund contract throughout North Wales?

About Us

Citizens Advice offers confidential advice for free online, over the phone, and in person. We give people the knowledge and confidence they need to find their way
forward—whoever they are and whatever their problem.

There are six Citizen Advice Bureaux in North Wales, which have recently formed a consortium to work together to deliver support across North Wales.

The Single Advice Fund, is money the Welsh Government makes available to organisations to support people in Wales with a range of issues, including debt, discrimination and benefits.

What will a Programme Delivery Manager's job involve?

As a programme manager, your typical day will involve:

• Liaising with partner bureaux across North Wales to ensure they are clear on the contract delivery and are supported
• Facilitating the development of standard ways of operating to ensure good service is delivered throughout the region
• Reporting on the delivery of the contract
• Managing any risks and issues that may arise with the contract delivery

What will a Programme Manager need to be successful?

• Experience in managing contracts and working with funding bodies, preferably national government although not essential
• Experience working in a matrix management environment, managing multiple different stakeholders
• Knowledge of programme or project management approaches
• Experience in developing and managing contract progress and performance reporting, presenting information clearly and concisely
• Experience in ensuring programme issues and risks are managed
• Managing internal and external relationships, helping to negotiate solutions to complex problems

In return for your dedication and expertise, you’ll get:

• Holidays: 33 days annual leave (including bank holidays)
• Pension scheme: Up to 5% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: We offer comprehensive learning to support you in your current and future roles
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.

The deadline for applications is midnight Thursday 23rd January 2025.

EDI statement

At Citizen Advice, we pride ourselves on our diverse workforce and ensuring an inclusive environment for all our staff and volunteers. We particularly welcome applications from minority ethnics and disabled people.

Closing Date: Thursday 23rd January 2025.
Interview: 31st January 2025

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Manage a patch of approximately100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation. 

Our client is a national charity whose mission is to help people to live healthier lives. Their unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling.

National charity (health)
Finance Director (interim contracts or permanent considered as well as candidates interested in a 3 or 4 day working week)
£90,000 - £120,000 
Hybrid working with presence in London or Liverpool offices.

This is an incredibly exciting opportunity to join their Executive Team, as they deliver their 2023-2026 strategy with an ambitious programme of growth and change. 

As the new Finance Director, you will play a critical role working alongside the Chief Executive, Board of Trustees and a vibrant Executive Team. You will be instrumental in strengthening the organisation by providing strategic financial support and ensuring strong performance management. You will also support their innovative new commercial trading subsidiary. 

Our client is looking for a strategic thinker with substantial experience of leading a charity finance team within a £multi-million organisation, to successfully implement the financial elements of their strategic plan and to support commercial trading activities and business expansion plans.

If you are dedicated to providing exceptional services and wish to be part of a trustworthy, collaborative, inclusive and courageous organisation, we would love to hear from you. Our client is committed to increasing the diversity of the Executive Team and would particularly welcome applications that would help achieve this aim.

If you are interested in this opportunity, please apply below with a copy of your CV in the first instance by the deadline of 12 January.
 

A fantastic opportunity has arisen to play a leading role at Cure Parkinson’s, as our Head of Public Fundraising. This role will be responsible for leading the charity’s Public Fundraising team and for delivering a strategy that focuses on recruiting new supporters and retaining existing supporters across multiple fundraising streams including Events (Special & Challenge), Community Fundraising, Individual Giving and Legacies (incl. in-memory fundraising).

As our Head of Public Fundraising, you’ll be comfortable splitting your time between team leadership and donor relations, whilst ensuring the team and charity is always focused on the bigger picture.

You’ll be expected to lead the team to implement and deliver a busy calendar of fundraising campaigns and events to maximise income and increase our number of supporters during our 20th anniversary year in 2025.

You will be an engaging and inspiring leader and a team player who thrives on growing income across several streams.

You will be able to demonstrate knowledge of current fundraising trends and possess good monitoring, reporting, and forecasting skills.

This is a fixed-term maternity cover contract (min 12 months). 

Filmmaking Officer
Employment Type: Temporary/ Contract (fixed term contract for 12 months)
Hours: Full time
Location: Hybrid, United Kingdom (multiple locations)
Cardiff / Belfast / Salford / Edinburgh / London - Based at one of the Into Film offices or hybrid working with some travel across UK
Salary: £24,000 - £28,000 (GBP) plus Into Film benefits
Team: Activation Team
Seniority: Junior 

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery funding, and through other key funders including Cinema First and Northern Ireland Screen. 

We work hard to live and breathe our values and strive to be an impactful, inclusive and inspirational organisation. We are fully committed to providing an inclusive, active listening culture that respects difference, in which staff are happy and proud to create a programme for the diverse society we work with. 

Role Summary 

To provide administrative and operational support for Into Film’s Filmmaking programme, including the BFI-funded Young Creatives programme and our Every Child a Filmmaker initiative. This role supports the wider programme’s operational delivery by handling organisational tasks and assisting with specific activities, ensuring smooth running of projects in collaboration with the Filmmaking Coordinator, Filmmaking Lead and wider team. 

Main Responsibilities: 

• Be part of the matrix project team supporting filmmaking activity across the organisation, working under the Filmmaking lead, Filmmaking Coordinator, and Joint Head of Programmes, to implement the delivery plan for Filmmaking. 
• Provide administrative support for the delivery of filmmaking projects, focusing on scheduling, tracking, updating documentation, and reporting. 
• Assist in the coordination of partnerships with informal youth groups to help stimulate and incentivise filmmaking activities, ensuring accurate documentation and tracking of partnerships. 
• Support resource development by assisting in the creation and maintenance of filmmaking resources, including assisting with logistical arrangements for teacher training events, competitions, and courses. 
• Collaborate with the Marcomms team to assist in promoting the filmmaking offer across all communication channels, including providing organisational support for social media campaigns. 
• Provide support particularly to the judging process, for Film of the Month (or similar) ‘always on’ competitions, partnership and themed competitions and the Into Film Awards. 
• Maintain the CRM database of filmmaking organisations across the UK, ensuring data is accurate and up to date. 
• As additional funding allows, research and reach out to underrepresented and underserved young people through organisations (including schools) to match with experienced filmmaking practitioners to deliver projects. 
• Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders. Maintain content on the Filmmaking ‘Hub’ pages to keep them fresh, relevant and up to date. 
• Support the production of an annual filmmaking showreel highlighting a range of diverse, representative stories. 
• Add youth made films to Into Film+ streaming service, Into Film Shorts YouTube channel, other online platforms and submit films to appropriate international youth film festivals. 

General Responsibilities: 

• Commitment to quality internally and in all dealings with the public, members, educators, children and young people, partners, funders, supporters etc. 
• Contribute to the regular monitoring and evaluation of Into Film’s filmmaking work by assisting with data and administrative tasks. 
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.  
• Any other reasonable duties assigned by Into Film. 

Person Specification: 

Essential 

• Strong administration and operational skills 
• Strong communication skills 
• Awareness and understanding of the filmmaking process 
• Experience of cross-team working 
• An understanding of managing competitions for young people 
• Ability to build good relationships with partners 
• Familiarity with the Microsoft Office 365 
• Awareness and understanding of CRM system 

Desirable 

• A love of film 
• Interest and knowledge of moving image content sharing and creation for young people  

Existing Into Film benefits: 

• Annual Leave – 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year plus 
• Pension – matched up to 5% of salary (Scottish Widows) 
• Support for professional qualifications – money towards courses and/or study days, if relevant to role 
• Interest-free non-essential study loans 
• Interest-free bike/scooter/travelcard loan 
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at your managers’ discretion) 
• Employee Assistance Programme (EAP) – 24/7 confidential advice and guidance
• Flexible working – all applications considered, but any decision will be at the discretion of Into Film 
• Enhanced parental leave 
• Childcare vouchers 
• Free eye test & contribution to glasses 
• BenefitHub portal - all benefits to be accessed through a new online portal
• Long service holiday award – after 3 years at Into Film, staff will get one extra days’ holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film you will get an extra day’s leave; on your 5th anniversary, your entitlement will go up by another day to 30 days. 
• Simplyhealth - health insurance 

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan. 

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

Closing: 8:00am (GMT), Friday 13th January 2025 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Corporate Partnerships Manager £37,555 pro rata 28 - 35 hours per week UK Home-based 

We are seeking a Corporate Partnerships Manager to join our Fundraising and Communications Team (FRC) at an exciting time in GFS’s history as we enter a new strategic period and turn 150 years old, in 2025. You will lead on the delivery of specific aspects of the organisation’s fundraising strategy including developing new income streams with a focus on corporate partnerships. You will develop broader corporate support and individual giving such as corporate volunteering days and challenge events. You will also lead on our annual fundraising campaigns such as International Day of the Girl and International Women’s Day.

You will work with the Head of Fundraising and Communications to refine our fundraising plan to diversify income streams across corporate partnerships, individual giving (online and in person) challenge events, volunteering days and campaigns and to:

• ensure that income and engagement targets are met as planned/agreed and in line with GFS’s fundraising strategy and plan
• deliver outstanding stewardship for partners and donors
• maintain effective relationships with potential partners and connections, keeping them engaged with GFS’s ongoing work and impact
• maintain a strong network and high visibility within the GFS, and wider women’s sector community and attend key community and networking events.

This role would suit a highly motivated and dynamic individual, with great people skills and a passion for improving the lives of girls and young women through fundraising.

You will have significant experience of successfully developing new fundraising streams, securing new corporate partners and individual giving income as well as;

A proven track record of securing income from a diverse range of income streams.

A commitment to EDI principles

Excellent interpersonal skills and confidence working with a variety of stakeholders from corporate donors, individual supporters and community members.

You will also have a flexible and innovative approach to your work and be a strong team member with the ability to develop excellent working relationships. 

About GFS   

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups where girls and young women build friendships, gain confidence, and learn that they are unstoppable. We create a programme of activities designed to develop confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a single gender space. We prioritise working in areas of disadvantage. 

A Basic DBS check is required for this post.

To apply please submit your application by the closing date Friday 17th January @ 23:30 hrs

Policy and Research Officer 

Would you like to work in a dynamic forward-looking organisation as the Policy and Research Officer, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Policy and Research Officer

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £33,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Policy and Research Officer who is passionate about mental health service provision in the UK, to join a vibrant and thriving team, working to build the psychotherapeutic evidence base in support of the public interest and the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. 

You will be pivotal in developing and implementing the research and policy strategy, including campaigning to national policymakers to drive positive change in the mental health arena. To help to support and promote the research work of psychotherapists and psychotherapeutic counsellors.

Key responsibilities include:

• To assist the policy and research manager and wider campaigns team in their ongoing national policy and campaigning work, such as raising awareness of psychotherapy and improving access to psychotherapy.

• Supporting all aspects of policy, campaigning and public affairs work – including MP engagement, campaign design and administration.

• Leading on the devolved policy engagement work in Scotland, Wales and Northern Ireland.

• Building relationships with stakeholders within parliament, public bodies, higher education institutions and the wider mental health sector.

• Contribute to work to lobby Government, NHS England, local commissioners and other decision makers and stakeholders.

• Undertake desk-based research to support policy objectives, such as literature reviews and scoping research.

• To support appropriate research projects, including collecting and analysing survey data.

• Provide administrative support to the organisation’s research committees.

• To assist in the organisation’s advocacy work on behalf of members and services.

• Produce written briefings, publications and other materials that communicate complex messages clearly and effectively to different audiences.

• To provide policy and research input to support the delivery of the organisation’s strategy.

About You

This is a role for an individual who is open to new ideas, who is motivational and pragmatic. You will enjoy the opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. There’ll be scope for professional development as well as personal reward in working with autonomy in a small team and for an important charity. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• A good working understanding of policymaking, public affairs and campaigning.

• An understanding of parliamentary procedures and how to influence the political and policy making process.

• Ability to understand and analyse information including research reports and legislation.

• Experience of conducting research in an academic context.

• Excellent written communication skills, with the ability to write for a range of non-academic and academic audiences.

• Ability to engage and build positive relationships, including with colleagues from other organisations across the sector, and with higher profile stakeholders such as MPs and policy makers.

• Excellent ability to plan and prioritise multiple projects to meet agreed deadlines and targets, and ability to respond to tight deadlines and changing circumstances.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Policy Assistant, Research Assistant, Policy Officer, Research Officer, Policy Lead, Research Lead, Policy Analyst, Research Analyst, Public Affairs Officer, Public Affairs Lead, Communications Officer, Communications Lead, Communications Analyst, Engagement Officer, Engagement Lead. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Bliss is the UK’s leading neonatal charity: our vision is that every baby born premature or sick has the best chance of survival and quality of life. We are looking for Bliss Baby Charter Programme Officer to join our enthusiastic and passionate team.

Role Summary

Bliss is the leading UK charity for babies born premature or sick, existing to give every baby who needs neonatal care the best chance of survival and quality of life. We do this by supporting families, campaigning for change, supporting professionals, and enabling life-changing research.

We have a long and proud tradition of working with and supporting healthcare teams on neonatal units and across the neonatal community to work in partnership with parents and carers in the delivery of their baby’s care. We do this because evidence shows working in partnership improves babies’ outcomes.

The Baby Charter Programme Officer supports neonatal units to bring about change and work towards Baby Charter accreditation. In doing this, the Bliss Baby Charter Programme Officer plays a key role in encouraging neonatal healthcare professionals to improve their practice to ensure parents/families are as involved as possible in the care of their baby.

Terms

• Location: Hybrid : Bliss’ head office (1 day per week minimum), London SE1 and home. Some travel required to hospital locations in south and southwest England (expected 1-2 trips to units per month)
• Salary: £27,000 FTE, Permanent
• Terms: 24 hours per week

Role Details

The role will focus on:

• To work effectively and efficiently with the Programme Lead and other Baby Charter Programme Officers to support units across the UK, with a focus on the South and Southwest of England.
• Using the Baby Charter digital audit tool to assess practice and provide feedback on units’ audits and supporting the development of action plans to address identified areas for improvement.
• Leading on the delivery of assessments with units.
• Engaging effectively with neonatal healthcare professionals working through the Baby Charter across England, Wales and Northern Ireland, including responding to relevant enquiries and requests.
• Promoting the Bliss Baby Charter, both internally and externally, through our digital channels and at external meetings and conferences.
• Work intentionally to tackle health inequalities: supporting the Bliss Baby Charter and other Bliss programmes to work towards more equitable outcomes in neonatal care for all babies and families
• Actively promoting equality, diversity and inclusion internally: to help create and sustain a positive working environment for all.

The ideal candidate will be able to demonstrate the following skills and experience:

• Excellent interpersonal skills, with experience of communicating with a range of stakeholders
• Demonstrable time management and organisational skills, and ability to coordinate several tasks at the same time and prioritise effectively across a busy workload
• Ability to work independently but also to work cooperatively and collaboratively as part of a team, including with colleagues working remotely
• A strong understanding of equity, diversity and inclusion, and the ability to work with and support people from diverse backgrounds

For more details please view the job description and person specification attached to this advert.

How to apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline

• The deadline for applications is Midnight 4 January 2025
• First round interviews will be held virtually (via zoom) on w/c 6th of January
• Second round interviews will be in person at our London Bridge offices shortly after

Deputy CEO

We have an exciting opportunity for a Deputy CEO to join an organisation that is helping to shape the future of voluntary and community services in Cambridgeshire, on a maternity cover contract.

Position: Deputy CEO (Maternity Cover)
Salary: £38,785 - £41,942 pro rata (depending on experience)
Location: The Maple Centre, Huntingdon, PE29 7HN, with flexible home working
Hours: Minimum 21 hours up to 35 hours per week
Contract: 12 months fixed term (maternity cover)
Closing Date: Thursday 2nd January 

Interviews: WC 13th January 2025 

About the Role

As Deputy CEO, you will provide strategic leadership, manage key projects, and represent the voluntary and community sector (VCS) across Cambridgeshire. Working closely with the CEO and senior management team, you’ll ensure the delivery of impactful programmes, support staff development, and oversee accreditation processes.

Key responsibilities include:

• Representing the organisation on strategic boards and partnerships.
• Developing and implementing projects aligned with organisational goals.
• Managing and mentoring staff and volunteers to achieve excellence.
• Leading on funding opportunities and accreditation processes.
• Deputising for the CEO when required.

This is an exciting opportunity to shape services, champion the VCS, and drive positive change in the local community.

About You

We’re seeking an experienced leader with a passion for community development and collaboration.

Essential skills and experience:

• Proven track record in project management and staff/volunteer supervision.
• Strong understanding of the VCS, local government, and health systems.
• Strategic thinking with the ability to identify opportunities and navigate challenges.
• Excellent communication, networking, and relationship-building skills.
• Self-motivated and adaptable, with a commitment to equality and diversity.

Desirable: A degree or relevant qualifications in marketing, business, or VCS management, plus experience with funding development and event coordination.

About the Organisation

This Forum of Voluntary Organisations is an independent, non-profit making registered charity based in Huntingdon, Cambridgeshire. Support over 120 organisations, they strengthen and champion social action across Cambridgeshire through an effective, sustainable local voluntary and community sector, helping them to make the biggest difference they can.

Other roles you may have experience of could include: Project Manager, Programme Director, Operations Manager, Head of Community Engagement, Volunteer Manager, COO, Deputy CEO, Deputy Head of Operations, etc.

Apply today to help lead the way in creating stronger, more connected communities.

ISEAL is looking for an experienced MEL professional to build and deliver its organisational M&E function, work closely with other areas of the organisation on MEL related activities, and convene a community of practice on MEL.

This new role will lead on a range of MEL related activities, from supporting the upcoming ISEAL strategic plan development and putting in place appropriate systems to monitor progress, to ensuring the organisation is making best use of available data to draw out learning and to measure results. Working closely with internal leads across a range of workstreams, the role will support in designing programme evaluations and outcome monitoring tools and processes.  With colleagues from relevant focus areas, the MEL Manager will co-deliver learning at ISEAL.

Another important component of this role (roughly 30-40%) will be working with ISEAL’s Membership and Credibility team to support member organisations in implementing the ISEAL Code and ISEAL membership requirements related to MEL.  The MEL Manager will be the content lead for ISEAL’s training events on M&E topics and will co-lead the M&E Community of Practice, a peer learning space for ISEAL Community members.

We are looking for someone with a range of expertise in MEL across different organisations, with a strong preference for specific experience with sustainability systems or standard organisations or comparable settings. The ideal candidate will thrive on delivering effective MEL activities in a standalone role, as well as bringing the expertise and training or facilitation skills necessary to advise others and support peer learning on related topics. They will have a strongly collaborative approach and a genuine interest in sustainability systems and learning and improvement.

In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive multicultural organisational setting, and good opportunities to develop professionally and personally in an international NGO environment.

The key responsibilities we entrust you with

Organisational and project/programme MEL activities

• Provide MEL related input into strategic planning process and implementation for new 5-year strategy (with strategy development starting in mid-2025)
• Provide support to ISEAL’s Partnership Manager and project/programme leads in programme evaluation, development of indicators and log frames
• Ensure learning and recommendations on MEL are documented, disseminated and considered when designing new projects or programmes
• Manage the delivery and continual improvement of selected MEL activities and systems, including leading necessary data collection, management, analysis, visualization, and reporting
• Support colleagues across different teams to design and conduct surveys and programme/project evaluations, and to develop performance and outcome monitoring indicators and systems
• Work with peers and internal teams (including Membership, the Innovation Fund and Evidensia(dot).eco) to analyse and develop learning and insights to inform decision making and reporting
• Help create a culture and practice of learning at ISEAL, in liaison with the Associate Knowledge Manager

MEL expertise to support the ISEAL Community

• Co-lead ISEAL’s M&E Community of Practice, preparing and facilitating virtual and in-person workshops and creating and moderating content on the ISEAL Community Platform
• Use MEL expertise to help guide and support compliance with the ISEAL Code of Good Practice, working closely with ISEAL’s Membership and Credibility team
• Act as programme officer for selected Innovation Fund grants related to MEL and the measurement of outcomes and results, supporting grant recipients with expertise and connections and helping to extract key learnings
• Develop content for and deliver training events on good practice in MEL as part of ISEAL’s training and services portfolio
• Contribute MEL and outcomes measurement expertise to collaborative projects managed by Impacts and Innovations team, supporting sustainability systems to respond to changing market and legislative expectations

Experience, Knowledge and Attributes

• Range of experience in MEL roles, ideally including experience in a sustainability system, or in a not-for profit, professional or compliance-based membership organisation
• Prior experience with donor funded projects and programmes, including MEL frameworks and development and implementation of log frames
• Demonstrated ability in a wide range of MEL related activities including theory of change, survey design, MEL and research methodologies, and the development of indicators and related data monitoring systems
• Strong quantitative data collection, management and analysis skills, including the ability to present visual insights using tools such as Excel and Power BI
• Ability to work independently, while building strong relationships with colleagues and other stakeholders
• Collegial and able to thrive in a dynamic work environment while supporting senior colleagues and peers and building momentum and support for MEL activities
• Strong facilitation and presentation skills, including ability to present technical information to a non-technical audience
• Understanding of what sustainability systems are and how they help deliver change on sustainability issues
• Excellent written and spoken English
• Confidence in using the IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of databases (e.g. Salesforce), productivity and collaboration tools (e.g. Monday com), proficiency in MS Office
• Desire to contribute to a more sustainable world

Additionally desirable

• Experience in an ISEAL member system, or similar sustainability standards organisation
• Knowledge of the ISEAL Code of Good Practice or its predecessor (ISEAL Impacts Code)
• Experience designing and setting up data management systems
• Good working knowledge of emerging trends in MEL and in sustainability reporting and disclosure

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Salary: £52,000-58,000 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required. Applications for other locations may be considered for exceptional candidates (Netherlands, Belgium)

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: asap

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org.

Deadline for applications is 6 January 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 9-14 January 2025

Pre-interview timed exercises (between 60 – 90 minutes from home): 15-19 January 2025

Panel interviews (in person or Teams) w/c 20 January 2025

Final interview: w/c 3 February 2025

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for UK based candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.

This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition. 

The successful candidate must be able to demonstrate the following:

• Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
• Experience of long-term service or operations planning to meet strategic objectives.
• Evidence of successful financial management.
• Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
• Comprehensive knowledge of safeguarding regulations.
• An in-depth understanding of customer relations.

We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased with frequent travel to all Guide Dogs sites

Closing date: 19th January 2025

Charisma vetting interviews must be completed by close of play on the 27th January.

Interviews with Guide Dogs to commence w/c 10th February 2025

Job Title: Finance Manager

Hours of Work: Minimum 22.5 hours up to 37 per hours per week

Salary Range: £40,000 - £43,000 pro-rata

Location: Flexible working, with main office base in Morley, Leeds, and occasional travel to the various trust offices across Yorkshire.

Line Manager: Finance Director

Responsible for:

The Finance function for Groundwork Yorkshire and its trading subsidiaries.  May also be responsible for the management of temporary staff, outside consultants, contractors, secondees and volunteers.

Objective:

To lead an excellent finance function that serves Groundwork Yorkshire and its subsidiaries ensuring robust financial management, planning, compliance and continued modernization.  You will play a key role in coaching and supporting our programme managers to ensure they are able to achieve financial targets, and you will work closely with the Finance Director to drive profitability and efficiencies through continuous improvement and collaboration.

Key Responsibilities:

Work with the senior management team and programme managers to monitor financial KPIs and budgets, reviewing and reforecasting as appropriate.

Manage and lead the Finance Team to maintain and develop the commitment and skills of all team members by regular communication, effective performance reviews and the provision of suitable training and development opportunities.

Maintain detailed insight into the financial position of the organisation, including monitoring cash flow, assessing the financial impact of proposed projects or activities, identifying opportunities for improvement, making financial adjustments and producing financial reports.

Produce monthly management accounts to an agreed timetable and communicate the results to the senior management team.

Provide sound, strategic financial advice to the Finance Director and senior management team to support the long-term financial viability of the charity and its trading subsidiaries.

Collaborate with programme managers to develop a detailed understanding of Groundwork’s full programme of activity, provide monthly financial analysis of each programme and liaise monthly with each of the programme managers individually to ensure they have a full understanding of their programme’s financial performance, highlighting any areas of risk and recommending remedial action.

Prepare year-end accounts ensuring statutory financial reporting for audit in line with SORP recommendations and requirements.  Take the lead on liaising with auditors and the successful delivery of the audit.

Ensure the accuracy of payroll and pension including liaising with pension providers, HMRC and other agencies as appropriate.

Ensure VAT is managed, and returns are accurately prepared and submitted.

Maintain all financial records and systems to a high standard of accuracy (including addressing any discrepancies in reconciliations) in accordance with accounting principles, auditing standards and to meet external legal and tax requirements.

Uphold the regulations outlined in the General Authorities Manual, maintain the fixed asset register and process depreciation.

Ensure financial management systems are effective and implement changes as required.

Comply with all requirements as set out in Groundwork Yorkshire’s Health & Safety, Safeguarding, Information Management and EDI policies and procedures.

As well as carrying out specific duties, participate in the wider activities of the charity and its trading companies.

Other duties as required by the Finance Director to ensure the efficient running of the section.

INTRODUCTION TO GIRLS NOT BRIDES

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage, where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
 

INTRODUCTION TO THE ROLE

This role sits within the global communications team – part of the External Engagement directorate – at Girls Not Brides and will report to the Communications Manager. This position will play a pivotal role in supporting the organisation to reach strategic audiences, shaping conversations around ending child marriage, and positioning Girls Not Brides and our members as thought leaders. This role will shape our engagement with media as key strategic influencers and partners to advance the ending child marriage agenda, with a focus on global and cross-regional outlets.

The successful candidate will work closely with internal teams to identify opportunities to engage media in order to influence powerholders and to shape the global and cross-regional narrative around child marriage. The candidate will be responsible for ensuring timely response to breaking news, ensuring adherence to internal procedures and processes.

Job location

London, UK (hybrid with up to two days on site per week). May include international travel.

Accountable to

Communications Manager

Salary range

£32,600 rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.

Contract

This is a permanent full-time role. The successful candidate must have the right to work in the United Kingdom.

KEY RESPONSIBILITIES
 

Media engagement and storytelling (60%)

● Develop and implement media plans aligned to communications, external engagement, and secretariat strategy.

● Manage Girls Not Brides’ press office function and media inbox, managing and coordinating day-to-day media enquiries and responding to requests in coordination with internal teams.

● Build and maintain relationships with journalists and media contacts for global and regional media outlets.

● Work with internal colleagues, including in regional teams, to proactively identify opportunities for media engagement linked to key events, moments, and learning outputs.

● Identify opportunities to position Girls Not Brides CEO, champions and members across key media outlets.

● Brief and prepare Girls Not Brides staff, champions, and members for media interviews and engagements, including developing talking points, advising on messaging, and arranging media training where necessary.

● Respond rapidly to breaking news, informing colleagues of news, and producing news pieces for the website, liaising with subject matter experts for content and evidence

● Develop, implement, and manage risk assessment, management and mitigation measures for external engagement activity.

● Develop and manage processes for Girls Not Brides positioning and response process to critical issues and news.

● Grow and maintain a database of critical media contacts.

● Monitor media coverage of child marriage around the world, identifying trends, opportunities, and risks to inform strategic decisions.

● Produce media coverage reports, maintain media logs, and report on the impact of media engagement.

● Proactively develop and disseminate press releases, opinion pieces, stories, blog posts, speeches, and other written or multimedia content to strengthen Girls Not Brides’ positioning and impact.
 

Wider communications responsibilities (40%)

● Champion ethical communication principles and processes internally and with external media contacts, ensuring best practices are followed for informed consent and ethical content gathering and storytelling, acting as the champion for ethical communications

● Gather content, including photography, film and written, applying ethical communications principles.

● Support our members in increasing their capacity to tell their stories of impact and to engage media.

● Support copywriting for blog, website and other channels as needed.

● Support design of digital and print products, marketing materials, and video storytelling as needed.

● Support translation of communications materials across our core languages.

● Play an active role in the Global Communications team and External Engagement directorate, working on whole team projects as required.
 

Wider Organisational Responsibilities

● Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.

● Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.

● Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.

● Ensure that internal databases and monitoring information are kept fully up-to-date.

● Commit to ongoing personal development and learning.

● Fulfil any other reasonable requests for the advancement of Girls Not Brides.

PERSON SPECIFICATION
 

Essential experience

● Professional experience in media engagement and public relations for not-for-profit organisations, social movements, research centres, or social enterprises, or for media outlets on human rights, gender equality or international development topics, ideally across multiple regions

● Experience with media relations principles and practices, including experience in building and maintaining relationships with journalists and global media outlets.

● Experience developing and implementing public relations risk assessments, and developing and implementing response processes.

● Significant experience in creating written content, including articles, blogs, case studies, data-driven stories, people-centric stories, news, opinion, keynote speeches, etc.

● Experience in ethical content gathering, including photography, film and written storytelling, and knowledge of ethical best practices and standards for public relations professionals.

● Experience using and maintaining asset management systems.

● Experience identifying and tracking media coverage and trends, and using insights to inform future planning.
 

Essential skills and knowledge

● Excellent written communication skills, with the ability to effectively convey complex ideas and key messages with nuance to diverse audiences.

● Excellent networking, interpersonal and relationship-building skills, as well as the ability to persuade and inspire others.

● Proficiency in crafting compelling written storytelling content for various platforms, including media, press, website, blog, and newsletters.

● Crisis management skills, with the ability to handle sensitive issues and maintain composure under pressure.

● Strong knowledge and demonstrable engagement in current affairs and girls’ and women’s rights.

● Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.

● Proactive, excellent time management, and able to meet rapid deadlines and respond rapidly to changing priorities.

● In-depth knowledge of media monitoring and media management platforms.

● Understanding of how media engagement fits into a multi-channel strategy for influence.

Desirable skills and knowledge

● Skilled at using third-party email marketing tools, such as Campaign Monitor

● Skilled at producing graphics and video content across relevant programmes, including Canva, CapCut and the Adobe Creative Suite

● Able to speak, read, and write in at least one other language, ideally French, or Spanish.

Essential values and attributes

● Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.

● Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.

● Willingness to work flexibly and regularly travel internationally, as necessary.
 

Safeguarding

Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to; an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
 

How to apply

Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

The closing date for this role is 09:00 GMT on 14 January 2025.
 
In-person interviews will be conducted between 22-31 January 2025.

To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.

We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.   

This is an exciting time to join the Housing First team, an innovative and supportive team offering open-ended, flexible, and intensive support to people who face multiple disadvantages.  Housing First is an evidenced based model of support that alleviates homeless for people for whom other models of support may not be able to reach.   

Location: Based onsite in Crisis Skylight London, 50-52 Commercial St, E1 6LT, with outreach London-wide  

About the role  

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change.    

About you  

To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners.  You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions.  You will have experience of working with people who have faced severe and multiple exclusion and who may have ‘complex needs’; with an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.  You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach.   

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.   

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.   

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.   

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.    

As a member of the team, you will have access to a wide range of employee benefits including:   

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.   

• Pension scheme with an employer contribution of 8.5%   

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.    

• Enhanced maternity, paternity, shared parental, and adoption pay.  

• Flexible working around the core hours 10am-4pm   

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.   

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply  

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.   

Closing date: Sunday 5 January 2025 at 23:55    

Interview date and location: Thursday 16 January 2025 at Crisis Skylight London, 50-52 Commercial Street, E1 6LT     

Can I use Artificial Intelligence (AI) technology for my application?  

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.  

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

   
Registered Charity Numbers: E&W1082947, SC040094