Supporter Services Officer Jobs

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

• Assisting staff and the people we support to present at conferences, workshops and other events with key stakeholders including MPs, Councillors and commissioners.
• Building relationships with key organisations and stakeholders, including the people we support and their families, frontline staff, volunteers and commissioners.
• Identifying problems and solutions that relate to the people we support and raising awareness of these issues on a regional and national level.
• Working collaboratively with the communications team to create engaging content for blogs, campaign emails, case studies, social media and PR.
• Identifying opportunities to strengthen the Trust’s campaigning identity.
• Providing regular reporting to internal stakeholders such as leadership teams and Trustees.
• Assisting with the organisation of virtual and in-person events that raise awareness of our campaigning work.
• Keeping up to date with changing policies and legislation in relation to vulnerable children and young people’s rights, social care and disability rights.
• Improving the Together Trust’s visibility in UK Parliament by supporting the Communications and Campaigns Manager to attend sessions, submitting evidence and nurture networks.
• Supporting the Policy and Campaigns Manager in their role, deputising for them where necessary.
• Championing diversity, equality and inclusion, in addition to meeting legal and charitable regulatory requirements.

• NVQ/QCF Level 3 or 4 or equivalent experience.
• Experience of researching and analysing complex information such as policy and legislation.
• Experience of writing and editing impactful communications.
• Ability to work with multiple teams to deliver campaigns including fundraising, communications and frontline service staff.
• Commitment to meeting the needs of the people we support so they are empowered to make decisions to support the direction of our strategy.
• Ability to help bring in new ideas with the ability to assimilate and make sense of complex data and research. 

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. 

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Reporting to the Chief Executive Officer, the Young Lives Consortium, 16-25 Community Builder you will be responsible for developing, implementing, delivering and evaluating a Project Plan which achieves the objectives of the funders to Grow, Integrate and Consolidate Community Provision that will enhance the emotional resilience and mental health for 16–25-year-olds in the Wakefield District.

Supporting a network of organisations across the district and a range of partnerships so that organisations can take advantage of new opportunities and contracts.

The role will contribute to organisational growth, sustainability of organisations, integrated provision and development of effective services to meet local needs. Key Objectives will include:

1. Supporting organisational growth through a strategic approach, communication and consultation with appropriate boards and their organisations.

2. Supporting and encouraging community leaders and professionals in a range of different settings by reaching out to providing tailored development support, sharing our resources, assets and areas of best practice, focusing on the strengths and assets within our communities, by developing and working in partnership approach.

3. The identification of the existing skills, assets, knowledge and talents available within our community members, as well as our community partners, community anchors, community groups and Hubs who work with and support 16–25-Year-Old Young People in the Wakefield District.

4. Working within the Community to support with the identification of key gaps in provision and services, by working together to provide integrated and joined up services and use of shared evaluation and information gathering.

5. Working within the Community to engage, consult and empower those involved with this age group, through equal partnerships between young people, clubs, groups and social networks and the institutions that serve them. Working as a community weaver, intent on bringing the community together relationship by relationship, strength by strength to improve emotional wellbeing and mental health of young people in the district, based on the existing skills and assets and working to successfully fill the identified gaps.

Please check out the attached Job Spec for further details on this role, our organisation and the application process.

Summary & Purpose of role - what you will be achieving.

This role will lead the smooth delivery of London Youth’s flagship Quality Mark programme. This programme has three tiers:

• Bronze Quality Mark – focusses on the policies and procedures that youth organisations are required to have in place to ensure they operate legally and provide a safe environment for service users.
• Silver Quality Mark – focusses on the quality of an organisation's provision for young people as well as the level of commitment to ensuring staff and volunteers are trained to a high standard and deliver excellent youth work.
• Gold Quality Mark – focusses on the organisation's positive impact on young people as well as its commitment to continual improvement.

Our quality mark programmes play a key role in supporting the development of our valued members. This important work will benefit youth organisations for years to come, not only with improving their youth offer, policies and procedures and quality of their workforce; but it also supports organisations with securing funding as our quality marks are recognised by many London funders.

About the role – what you will be doing

You will be responsible for leading the team who deliver our bronze, silver and gold Quality Marks. This will involve line managing a Delivery Officer as well as supporting other members of the Membership Team to deliver this programme. You will be responsible for planning and chairing monthly quality mark meetings as well as creating clear systems and processes that will enable the team to deliver effective and standardised support to members during their quality mark journey.

You will be responsible for the quality mark data on our CRM (Salesforce) and will ensure this is up to date. You will utilise this data to monitor the progress of the delivery of each level quality mark and for reporting purposes internally and externally.

You will use evaluation and feedback data to ensure the Quality Mark remains relevant and that we continue to improve this part of our core offer.

You will be responsible for creating resources for our Quality Mark Resource Library as well as ensuring all quality mark related web pages up to date on our website.

Your role is focussed on the delivery of all three Quality Mark levels; you’ll induct members onto the programmes, support a percentage of them through the programme via online check in meetings and emails, and you will utilise your knowledge and experience of youth work practice to assess youth organisations quality mark evidence folders (you will receive specific assessors training).

You will have overall responsibly for all communications sent to members regarding the quality mark programme and will ensure our members receive excellent customer service.

You will work closely with our training lead to ensure we are offering training that supports our members to achieve a quality mark.

You will lead on the ‘young observers’ element of the silver and gold Quality Marks. The young observers are young people from our youth board that visit organisations undertaking a silver or gold quality mark and provide feedback on their experience.

About you – what you bring to the role.

You have considerable experience of designing and delivering successful youth work programmes and/or have a qualification in youth work (minimum level 3).

You will have experience of delivering face-to-face youth work. You are aware of the many issues young people may face and have the skills and knowledge needed to support them. (For clarity, this is not a frontline youth work role, however knowledge and experience in delivering youth work is essential).

You are an excellent communicator and are comfortable presenting to large groups of people and individuals.

You have significant experience of project management and are a proficient problem solver.

You have experience of line managing staff and/or volunteers.

You have a good understanding of what resources and support youth workers require in order to be the best they can be.

You have an excellent understanding of the youth sector – both the challenges it faces and the positive impact it has on young people.

This is a hybrid role (minimum two days in the office per week). Applicants must live in London.

We have a new and exciting opportunity for an enthusiastic, efficient and organised Events Administrator to join us as a Professional Networks Events Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.

The Professional Networks Events Administrator provides an organised, proactive service to members of the professional networks team. In particular, as the Events Administrator you will support the Professional Network Manager and Co-ordinators during the busiest time of the year to develop and deliver events that form part of the annual workplan to support for our faculties- clinical radiology and clinical oncology.

If you are a proficient and proactive Administrator who is seeking to develop their events career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.

What you’ll do:

• Develop and deliver from start to finish a limited number of smaller-scale events annually for professional network audiences based in the UK.
• Work closely with the Professional Network Coordinators and Network leads to  identify and confirm inspiring and up to date programmes, speakers, clear learning outcomes, and event materials.
• Follow and contribute to the development of existing event project management templates and frameworks, to support consistency of approach and a learning culture across the Networks team.
• Where required, adapt and apply per-product budget templates for our repeatable, smaller-scale, products ensuring that are accurate, including direct and staff costs, as well as forecast delegate and sponsorship income.
• Proactively track and monitor event expenditure and income, reconciling budgets at the end of event periods to inform evaluation, and reporting on team and organisational targets.
• Monitor and respond to queries about the overall Networks programme (events, webinars, e- newsletters and resources) from stakeholders via telephone and email, triaging and redirecting to relevant colleagues.

What you’ll need:

• Experience of working in event administration across in person and/or online and hybrid formats, including working with external experts to deliver activities.
• Proven experience of providing high quality customer service to stakeholders
• Experience using Microsoft packages, and/or online event delivery platforms e.g., Zoom or MS Teams.
• Ability to work with budgets and track income and expenditure for a variety of activities simultaneously.
• Demonstrable organisational and administrative skills
• Good communication and interpersonal skills.

If the role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Mental Health Foundation is recruiting for a Project Officer (Mental Health Awareness Week) to support our Marketing and Communications Team.

Deadline: 9am on Monday 6th January 2025
Location: London OR Glasgow
Salary: Starting salary £31,350 (plus £3,285 London Weighting where applicable)
Hours: Full-time, 32 hours per week as part of our adjusted working week pilot (this may revert to 35 hours from July 2025)
Contract type: This is a fixed-term full-time role ending 30 June 2025

This exciting Project Officer role will support the planning, development and day-to-day delivery of the charity’s flagship annual campaign, Mental Health Awareness Week. Working with the Marketing and Communications Team, this role will assist the Campaign Leads and other colleagues with organisational and administrative duties, ensuring deadlines are met and work plans are keep up to date.

What does the role involve?

• Support the management of the campaign timeline, progress, and project documentation ensuring that campaign staff and others are aware of upcoming deadlines and activity.
• Schedule and attend project meetings with internal and external stakeholders, take comprehensive notes and share updates and actions.
• Respond to enquiries from stakeholders.
• Contribute to the management of partnerships and events.
• Create and maintain PowerPoint decks outlining campaign activity for partners and other stakeholders.

What skills, knowledge and experience are we looking for?

We are looking for a well organised individual with experience working in a fast-paced environment and managing competing deadlines.

• Project management or co-ordination experience
• Excellent written and verbal communication
• Strong interpersonal and teamworking skills
• Accuracy and attention to detail

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Apply via Website'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 9am on Monday 6th January 2025 and we are unable to accept late applications. Interviews are planned for 20th & 21st January 2025. There will be am assessment on the day of the interview.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

About A4ID

Advocates for International Development (A4ID) is a global charity that believes in the power of the law to drive positive change. A4ID facilitates partnerships between the world’s leading law firms and legal professionals and organisations working towards the UN Sustainable Development Goals (SDGs). Our work ensures that the rule of law and access to justice are integral to sustainable development efforts worldwide. 

Job Purpose

The Senior Programme Officer (SPO) will be responsible for delivering an FCDO-funded rule of law and access to justice programme, as part of a wider team. The SPO will manage a portfolio of projects within the Programme and will ensure effective project controls and processes are applied. The SPO will ensure programmes and projects are delivered and monitored in line with the organisation’s standards, industry code regulations/best practices and key project management controls and processes. The SPO will support fundraising, business development and strategy development while working closely with Head of Programme Delivery (HoPD). The incoming person will be part of the wider programmes team.

Benefits Package

• Competitive salary
• 26 days annual leave plus bank holidays
• Leave on birthday
• Volunteering leave
• Comprehensive Private health insurance (Vitality Health)
• 7% employer pension contribution

Full details about the role can be found in the attached Job Description & Person Specification.

To Apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person specification. We encourage you to draw on specific examples from your professional life in the Cover Letter. 

Closing date: 31 January 2025

Eye Care Liaison Officer (ECLO)

Salary: £30,550 fte (£24,440 pro rata)

Contract type: Permanent Contract

Hours: 28 hours per week

Location: Eye Clinic, Ysbyty Gwynedd Hospital,

Closing date: Sunday 12 January 2024 (midnight)

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

We are pleased to announce this exciting opportunity to join our flagship UK Eye Care Support Service and the ECLO team in Wales.

In this role you will be working directly with people with sight loss, and those diagnosed with a condition which may cause sight loss in the future, as well as their families and carers. Providing understanding, information, and essential emotional support, you will support people to make informed choices which enable and empower them to maintain their independence and face the future with confidence.

Working across a large ophthalmology department you will work closely alongside clinicians and will develop strong partnerships across social care, community support and other local and national organisations.

For more information on what it's like to be an ECLO, please follow the links below:

What we are looking for

You will have proven experience of delivering information and advice services working directly with the people you are supporting. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

How to Apply

To be considered, you must respond to the questions in our short application form and submit your CV. If you're having difficulty applying, please contact

Closing date for completed applications: Sunday 5 January

Swyddog Cyswllt Gofal Llygaid (ECLO)

Cyflog: £30,550 cyfwerth ag amser llawn (£24,440 pro rata)

Math o Gontract: Contract Parhaol

Oriau: 28 awr yr wythnos

Lleoliad: Clinig Llygaid, Ysbyty Gwynedd, Ffordd Penrhos, Bangor. LL57 2PW

Dyddiad cau: Dydd Sul 12 Ionawr 2024 (hanner nos)

Ni yw'r Royal National Institute of Blind People (RNIB) ac rydym yma i bawb sy'n cael eu heffeithio gan golled golwg. Mae gweithio i ni yn golygu gweithio i un o elusennau mwyaf y DU, gan gefnogi bron i ddwy filiwn o bobl sy'n byw gyda cholled golwg yn y DU.

Mae'r RNIB yn arwain y gwaith o greu byd lle nad oes rhwystrau i bobl sydd â cholled golwg. Un o'n blaenoriaethau allweddol ni yw gofyn i bobl weld colled golwg yn wahanol, gan wyrdroi canfyddiadau anghywir a newid ymddygiad y cyhoedd fel bod pawb yn disgwyl cyfranogiad cyfartal gan bobl sydd â cholled golwg a chreu cymdeithas gwbl hygyrch.

Mae'n bleser gennym gyhoeddi'r cyfle cyffrous hwn i ymuno â'n Gwasanaeth Cefnogi Gofal Llygaid blaenllaw ni yn y DU a'r tîm ECLO yng Nghymru.

Yn y rôl hon byddwch yn gweithio'n uniongyrchol gyda phobl sydd â cholled golwg, a phobl sy'n cael diagnosis o gyflwr a allai achosi colled golwg yn y dyfodol, yn ogystal â'u teuluoedd a'u gofalwyr. Gan ddarparu dealltwriaeth, gwybodaeth a chefnogaeth emosiynol hanfodol, byddwch yn cefnogi pobl i wneud dewisiadau gwybodus sy'n eu galluogi a'u grymuso i gynnal eu hannibyniaeth ac wynebu'r dyfodol yn hyderus.

Gan weithio ar draws adran offthalmoleg fawr byddwch yn gweithio'n agos ochr yn ochr â chlinigwyr ac yn datblygu partneriaethau cadarn ar draws gofal cymdeithasol, cefnogaeth gymunedol a sefydliadau lleol a chenedlaethol eraill.

I gael rhagor o wybodaeth am sut beth yw bod yn ECLO, dilynwch y dolenni isod:

Gwasanaeth ECLO yr RNIB - YouTube

Hysbyseb teledu Apêl Newidwyr Bywyd yr RNIB - YouTube

Diwrnod ym Mywyd ECLO - Gwefan yr RNIB

Beth rydym yn chwilio amdano

Bydd gennych brofiad clir o ddarparu gwasanaethau gwybodaeth a chyngor gan weithio'n uniongyrchol gyda'r bobl rydych yn eu cefnogi. Yn allweddol i'r rôl hon fydd eich sgiliau cyfathrebu a meithrin perthnasoedd rhagorol gyda chleifion, clinigwyr, ac ystod eang o bartneriaid traws-sector.

Dylech fod yn hyderus i weithio ar eich liwt eich hun, bod â sgiliau trefnu rhagorol a bod yn ddefnyddiwr hyderus o systemau TG. Mae sgiliau cadw cofnodion manwl gywir yn allweddol i'r rôl hon hefyd.

Sut i Wneud Cais

Er mwyn cael eich ystyried, rhaid i chi ymateb i'r cwestiynau ar ein ffurflen gais fer a chyflwyno eich CV. Os ydych chi'n cael anhawster gwneud cais, cysylltwch â

Y dyddiad cau ar gyfer ceisiadau wedi'u cwblhau: Dydd Sul 12 Ionawr

Chief Executive

£80,000 - £90,000 Per Annum

Minimum 3 days in the office per week

Our client provides support services to families of seriously ill children in London, Surrey and Sussex, partnering with 9 local NHS hospitals who refer families to them following a child’s diagnosis of cancer or a life-challenging condition. Through their family support workers, they work with children, siblings, and parents to understand their individual needs, offering them personally tailored support both in hospital and at home to help them cope more easily, improve their mental wellbeing and access practical help.

As Chief Executive, you will provide exceptional leadership for a driven and passionate organisation to enable them to deliver on their strategic aims.

We are actively seeking candidates with the following:

• Experience of strategic leadership at a senior level
• Experience of increasing and diversifying income
• Strong financial acumen
• Strong ambassadorial skills 
• Experience of working with a children’s / young persons charity is desirable (but not essential)

For further information, please see the dedicated microsite by clicking 'Apply via Website'.

This charity is committed to achieve greater diversity in its Executive Team and Board and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

Deadline for applications: Sunday 5th January (midnight) 2025

Interviews with Prospectus: 13th-22nd January 2025

Interviews with the Panel: 27th-29th January 2025

Closing Date: 05 Jan 2025 23:59:59

About Us

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

The Team 

This role sits within London as part of the Fundraising team and reports directly to the Senior Partnerships Manager. 

Job Summary 

This is a temporary role on a one-year fixed term contract. 

Akt has experienced 200% growth  in corporate partnership income over six years and now works with over 80 corporate partners including Flying Tiger, Marks and Spencer's, Morrisons, Oliver Bonas and Blackstone. Partnerships is a key growth area for us over the next 5 years and the Partnerships Officer role will support the Senior Partnerships Manager to develop key relationships with corporate partners, helping to steward and cultivate strong multi-year partnerships to drive income, pro-bono resource, volunteering and marketing/brand awareness. The Partnerships Officer will take a particularly active role over the summer Pride season, attending relevant corporate talks and events on behalf of akt. We have an overall income target of £2.2M across fundraising this year, with approximately £800K coming from partnerships.

Duties and responsibilities

• Day-day relationship management of a proportion of our existing corporate partnerships, with a focus on enhancing stewardship and cultivation.
• Ensuring the basics of strong partnership management are met e.g. punctual responses, professional meetings, strong proposals and quick thanking.
• Support the Senior Partnerships Manager to develop robust stewardship and cultivation plans, feeding creative ideas into the process.
• Implement stewardship and cultivation plans as appropriate, to drive increased multi-year income.
• Embrace a face-face role, particularly during the Pride season, by attending talks and events in person as an akt representative. Some out of hours work will be required.
• Support the team with relevant administrative tasks, including desk research, proposals, small grant applications, messaging, and filing.
• Keep contacts and records updated on the CRM, following a strict procedure set by the Senior Partnerships Manager.
• Keep up to date with trends impacting the corporate sector and business/charity collaborations to build understanding and spot new opportunities to generate income.
• akt may from time to time require you to undertake additional or other duties as necessary as commensurate with the role.

More information about the role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) 30th December 2024

Please note - applications will be reviewed as they're received and interviews conducted on a rolling basis.

Our talented and inspiring workforce are key to our success. Over 50 coaches and volunteers deliver inclusive sport to disabled people across London. We are looking for an equally driven person to manage this incredible team.

You will be recruiting new coaches and volunteers, developing a robust method to upskill and provide continued professional development so our coaches continue to be the best they can be. 

You will support coaches to meet our delivery standards, working with them to understand the importance of our systems and processes. You will empower them to feel connected with Disability Sports Coach’s aims and objectives by working collaboratively with the charity’s core staff team. 

You will establish communication channels to gather feedback and insights on the impact of our sessions from coaches working on the ground. 

A large part of your role is acting as the project lead on our unique Inclusive Activity Leaders (IAL) programme. Delivered in partnership with Nike, IAL upskills aspiring disabled and non-disabled people to become qualified sports coaches, creating a more diverse coaching workforce. Your responsibilities include recruiting the cohort, planning and coordinating all aspects of delivery, providing ongoing support to Leaders, and overseeing project monitoring and evaluation. 

This role will sit within a small and inclusive delivery team. We encourage applications from individuals of all backgrounds, who may not meet every qualification but are passionate and bring relevant skills and experience. Positive, team-oriented attitude and a learning mindset is key! If you are excited by the challenge of breaking barriers for disabled people, we want to hear from you. 

Community Development Officer

The Communities Officer will lead a new community-focused initiative aimed at increasing access to Cambridge Science Centre’s educational offerings. Through researching areas of need and collaborating with community leaders, the officer will develop a robust network of partnerships to facilitate participation from children facing barriers to engagement.

Key Responsibilities

• Community Research & Needs Assessment: Identify key areas within Cambridge where children face barriers to accessing STEM (Science, Technology, Engineering & Mathematics) engagement. Use data-driven approaches and community feedback to conduct needs assessments, supporting the development of evidence-based strategies and action plans with relevant partners and community organisations.

• Partnership Development: Establish and maintain strong relationships with local community leaders, and organisations that can help ensure the Centre’s programmes reach the right audiences.

• Programme Development: Develop, co-design, and coordinate events with a place-based approach or under a thematic area. Collaborate with the Head of Programmes & Delivery and the Head of Exhibitions to design and implement 1 tailored after-school, school-day and weekend programmes that address community-specific needs, including logistical barriers such as transport and scheduling.

• Outreach & Communication: Maintain regular contact with community stakeholders, building trust and ensuring effective two-way communication. Act as the primary liaison between Cambridge Science Centre and community partners.

• Volunteer Engagement: Work with volunteers as needed to support programme delivery and community outreach efforts.

• Monitoring & Evaluation: Track the impact of community programmes, gathering feedback and adjusting strategies to improve engagement and outcomes continually. Maintain records, produce relevant statistics, and prepare and present reports as required.

• Promotion: Serve as a brand ambassador for Cambridge Science Centre within the community. Leverage social media and local communication channels to engage and support community members. Collaborate with the Head of Marketing to develop and share impactful case studies and stories, helping to raise broader awareness of CSC’s work.

Person Specification

• Prior experience in community development, education, or outreach, particularly with underrepresented groups

• Understanding of the voluntary sector

• Experience in supporting or organising events

• Project management and delivery experience

• Excellent communication skills with the ability to build trust-based relationships and engage diverse audiences, including children, parents, and community leaders

• Empathy and understanding of the unique challenges faced by underserved communities, with a strong commitment to inclusivity and cultural sensitivity

• Proven ability to manage multiple projects, coordinate schedules, and oversee programme logistics effectively

• Ability to collaborate closely with internal teams and external partners to co design impactful community programmes

• Ability to work within defined budgets

• Willingness to travel across Cambridge and work flexible hours, including occasional evenings and weekends to meet community needs

• Full clean driving licence

• Ability to achieve a satisfactory enhanced DBS check Working Conditions

This role involves regular travel across Cambridge and occasional evening or weekend commitments to meet with community partners and deliver programmes. The primary location for engagements will be Cambridge Science Centre’s main venue at The Trinity Centre, Science Park, Milton, Cambridge CB4 0FN. Occasional office work may be required at CSC’s Head Office at 44 Clifton Road, Cambridge CB1 7ED.

Standard working hours are 7.5 hours per day

Parking and bike storage are available at both CSC locations.

Benefits include: • 25 days annual leave, plus Bank Holidays

• Mental health support in partnership with BetterHelp

• Contributory pension scheme

Recruitment Process and Timeline: To apply for the position of Community Development Officer at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.

For candidates invited to interview we would love to see examples of your creativity, so please bring with you anything that would support your application, in a suitable format. Bear in mind, if possible, the age range of our audience is 5-11. The interview will also include a discussion with the panel, which is expected to take place in-person.

Application Deadline: Interviews: 6th January 2025 Week commencing 13th January 2025

Salary  £52,832-£70,442 (Pro-rated if part-time)

Hours  This permanent position is offered as a full time 37.5 hours/week or 0.8 FTE part-time role.

Are you a strong leader with a passion for the environment?

The South East Rivers Trust is recruiting a new position of Chief Operating Officer. This is an exciting opportunity to lead the operations of an ambitious rivers trust on a rapid growth trajectory. 

The Role

Are you a strong leader and collaborator looking to take on a challenging and rewarding role that will make a positive and lasting difference to rivers and the aquatic environment in the south east of England?

You will lead the core operational teams and functions of the Trust and your appointment will implement a new structure for our organisation. For the first time, all central operations will sit in one team (c.17 people), including HR, finance, health and safety, project and programme management as well as our Restoring Rivers and Catchments team which implements high quality practical river and catchment enhancement work on the ground.

You will be part of the Executive and Leadership Team supporting the good governance of the Trust and working closely with the Board of Trustees. You will implement our recently launched 3 year plan and shape the long-term future of the Trust. If you are a strong leader excited by change and enjoy inspiring those around you, we would love to hear from you.

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

How to Apply

For further details and to apply, click on the 'Apply via website' button. The closing date for applications is Sunday 19th January 2025.

If you would like to discuss the position please email with your enquiry and we will arrange to call you back.

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Policy and Research Officer 

Would you like to work in a dynamic forward-looking organisation as the Policy and Research Officer, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Policy and Research Officer

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £33,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Policy and Research Officer who is passionate about mental health service provision in the UK, to join a vibrant and thriving team, working to build the psychotherapeutic evidence base in support of the public interest and the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. 

You will be pivotal in developing and implementing the research and policy strategy, including campaigning to national policymakers to drive positive change in the mental health arena. To help to support and promote the research work of psychotherapists and psychotherapeutic counsellors.

Key responsibilities include:

• To assist the policy and research manager and wider campaigns team in their ongoing national policy and campaigning work, such as raising awareness of psychotherapy and improving access to psychotherapy.

• Supporting all aspects of policy, campaigning and public affairs work – including MP engagement, campaign design and administration.

• Leading on the devolved policy engagement work in Scotland, Wales and Northern Ireland.

• Building relationships with stakeholders within parliament, public bodies, higher education institutions and the wider mental health sector.

• Contribute to work to lobby Government, NHS England, local commissioners and other decision makers and stakeholders.

• Undertake desk-based research to support policy objectives, such as literature reviews and scoping research.

• To support appropriate research projects, including collecting and analysing survey data.

• Provide administrative support to the organisation’s research committees.

• To assist in the organisation’s advocacy work on behalf of members and services.

• Produce written briefings, publications and other materials that communicate complex messages clearly and effectively to different audiences.

• To provide policy and research input to support the delivery of the organisation’s strategy.

About You

This is a role for an individual who is open to new ideas, who is motivational and pragmatic. You will enjoy the opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. There’ll be scope for professional development as well as personal reward in working with autonomy in a small team and for an important charity. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• A good working understanding of policymaking, public affairs and campaigning.

• An understanding of parliamentary procedures and how to influence the political and policy making process.

• Ability to understand and analyse information including research reports and legislation.

• Experience of conducting research in an academic context.

• Excellent written communication skills, with the ability to write for a range of non-academic and academic audiences.

• Ability to engage and build positive relationships, including with colleagues from other organisations across the sector, and with higher profile stakeholders such as MPs and policy makers.

• Excellent ability to plan and prioritise multiple projects to meet agreed deadlines and targets, and ability to respond to tight deadlines and changing circumstances.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Policy Assistant, Research Assistant, Policy Officer, Research Officer, Policy Lead, Research Lead, Policy Analyst, Research Analyst, Public Affairs Officer, Public Affairs Lead, Communications Officer, Communications Lead, Communications Analyst, Engagement Officer, Engagement Lead. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Locality Manager - Registered Manager - Oxford - £44,480.91

• Are you a highly motivated and experienced care professional looking to take your next step with a leading not-for-profit provider in the UK?
• Do you want to join an organisation built on innovation, with a 20-year track record of progressing professional careers and making a positive difference to people’s lives?
• Do you share our values and always places the people we support at the centre of your practice?

We are looking for a new Locality Manager to join our team, reporting into the Operations Director for the Oxford area, taking the responsibility for the day to day running of our supported living homes.

You will be managing homes in Bicester and Wallingford, leading a team of 45 support workers who enable 13 people, with learning disabilities, autism and physical disabilities, to thrive.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

About the role

• Ensure person-centred care plans and health action plans are regularly reviewed and implemented
• Ensure the health and wellbeing of the people we support, in line with CQC/CSSIW Guidelines and Dimensions' policies
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe
• Make sure your staff team are appropriately trained and motivated to provide high quality support
• Ensure the service meets all organisational and statutory requirements and complies with Care Quality Commission Guidelines and our own standards, policies and procedures
• Make sure complaints are dealt with in line with our policies

About you

Most importantly, you want to make a difference to the lives of people with learning disabilities or autism. To do that, you’ll have:

• Knowledge and understanding of CQC regulations 
• Experience of managing a team, setting objectives and ensuring goals are met 
• Experience in delivery of services in compliance with contracts 
• Experience of managing supported living services or similar - and be familiar with performance management processes
• Completed, or be willing to undertake, Management Development training

Beyond those qualities, you’ll also be:

• An excellent communicator, looking to mentor and motivate your team to provide person-centred support
• Able to prioritise your workload, delegate tasks and meet deadlines
• Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation

Your rewards

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including: 

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.