Supporter Services Officer Jobs

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

As an Operations Officer, you will play a pivotal role in supporting the effective functioning of our organization. This position encompasses a broad range of responsibilities, including human resources, recruitment, HR administration, office management and providing general support to the Operations team. The Operations Officer will work closely with team members to ensure the smooth execution of daily operations and contribute to the overall success of the organization. 

Responsibilities include: 

Human Resources:  

• Assist the People and Culture Manager in implementing HR policies, procedures, and initiatives, including performance management, staff wellbeing, and employee engagement.
• Handle HR-related inquiries and administrative tasks such as maintaining employee records, benefits administration, and compliance with labor laws. 
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates. Collaborate with hiring managers and People & Culture Manager to identify staffing needs, develop job descriptions, and engage with external recruitment agencies. 
• Coordinate staff training, professional development programs, and workshops to enhance employee skills and growth. 
• Support onboarding and offboarding processes, ensuring smooth transitions in collaboration with the People and Culture Manager and the Employer of Record. 
• Work closely with the Employer of Record to ensure accurate processing of contracts, payroll, and adherence to local labor laws. Prepare and update HR-related documentation, such as contracts, offer letters, and policy manuals. 

Admin and Logistics: 

• Act as the primary point of contact for the coworking space management team.
• Implement and improve administrative processes for increased efficiency. 
• Arrange and manage staff travel, including flights, accommodations, and transportation, ensuring compliance with organisational policies, budgets, and safety protocols.
• Monitor travel expenses and coordinate reimbursements with the Finance team. 
• Provide pre-travel briefings in collaboration with the Head of Operations and ensure compliance with safety protocols. 
• Provide administrative and logistical support to the Operations team. 
• Handle general inquiries and requests to facilitate smooth operations. 
• Support the Head of Operations with IT needs, maintain knowledge management systems, and ensure effective workflows and internal communication platforms are up-to-date. 
• Manage office assets, including inventory tracking and maintenance. 
• Other ad hoc responsibilities as needed.

Qualifications and Experience:  

• Bachelor's degree in Human Resources, Business Administration, or a related field.  
• Strong organizational and multitasking abilities.  
• Excellent communication and interpersonal skills.  
• Knowledge of labor laws and regulations.  
• IT literate with a good working knowledge of Microsoft office.    
• Ability to work quickly, methodically, accurately, independently and to use initiative to problem solve proactively.   
• Methodical and organised with high attention to detail and accuracy.   
• Excellent time management skills and the ability to work under pressure to meet deadlines.   
• Ability to work with tact, diplomacy and complete confidentiality.   
• Excellent communication skills in English, both written and verbal, including ability to effectively communicate with internal and external stakeholders.  

Desirable: 

• Experience at an international NGO and/, budgeting and reporting. 
• Previous experience with logistics coordination will be preferred. 
• Background of working in a diverse cultural setting. 

Skills and Behaviors:   

• Flexible approach and ability to adapt to change in a growing organization.  
• Culturally sensitive and ability to adapt easily.  
• Able to work dynamically and respond quickly and appropriately to unexpected needs.   
• Able to take responsibility for assigned tasks and to respect processes and confidentiality.    
• Capacity to solve problems, to transfer knowledge and to develop new skills.   
• Enthusiastic with a desire to learn and develop.  
• Excellent team working skills.  

Work Location and Environment  

This role is open to applicants in London, UK.  Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 32,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of January 13th. 

Interviews: week of January 20th. 

Only Shortlisted candidates will be contacted.  

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

In this role, you will provide vital support to the Propel into Education team and the Senior Advice and Support Officer for Further and Higher Education, contributing to initiatives that guide and empower young people with care-experience on their educational journeys. 

This role will be part of the Services department, but will work closely with colleagues in the Policy, Campaigns and Communications department and across the organisation to support the Propel Programme. We’re looking for someone who is motivated, creative, and passionate about making a difference in the lives of care-experienced young people. Strong organisational skills, attention to detail, and a commitment to excellence are essential for success in this role.

At Become, we ask interested applicants to answer several competency-based questions.

Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV but it will only be considered if you score well as part of the anonymous review.

If you would like an informal chat before applying, please contact Rebecca Jones, Senior Advice and Support Officer for Higher and Further Education, and we will arrange a convenient time. 

Please also tell us if there are any reasonable adjustments we can make to assist you in your application. The deadline for applications to be received is Monday 6th January 2025 @ 9.00am. 

Interview details:  

Interviews will have two parts: 

• A session with young people; 

• A panel interview with Become staff. 

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/ WiFi is difficult for you, please contact us so we can assist in making suitable arrangements.   

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: Tuesday 14th January 2025  

• Staff panel: Thursday 16th January 2025

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Trusts and Partnerships Officer to support in the management and growth of our partnerships with Trusts, Foundations and the Pharmaceutical sector.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

Working across the Philanthropy team, you will play a key role in our exciting ambitions to raise more funds through meaningful partnerships with Trust and Foundations, and the pharmaceutical sector.

We are looking for a collaborative and results driven Trusts and Partnerships Officer who is passionate about the impact funding from these organisations can have in supporting the leukaemia community and ultimately stopping leukaemia devastating lives.

This is a great role for someone looking to have real development and learning opportunities in an exciting and fast-paced environment. You will be working with an experienced philanthropy team at a time of significant growth.  

Skills and Experience

• An ambitious but focused mindset, dedicated to delivering results
• Excellent written communication skills, with the ability to navigate complex information at times, in order to develop high-quality proposals
• Excellent relationship management skills, with experience of utilising this with key funders, grant makers, partners, donors and stakeholders  
• Experience of managing a portfolio of charitable trusts, foundations and partnerships and developing a pipeline of new opportunities
• Excellent verbal communication, networking and relationship-building skills
• A collaborative mindset, with experience of working across teams, utilising internal expertise to best effect
• Experience of being a diligent and accurate record keeper, ideally with experience of Salesforce or a similar CRM
• Experience of working to ambitious team objectives and reporting against these

Job specifics

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London Office office. For the Philanthropy team this will vary dependent on meetings with internal and external stakeholders so your flexibility is a must. Our aim as the Philanthropy team is to work together in the office together one day a week, if and when possible.
• Salary range £30,000 - £36,000 (FTE) 
• First interviews will be held via Teams on Friday 24th January 2025
• Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Thursday 30th January 2025.
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 12th January 2025

We look forward to hearing from you!

Charlotte Holmes

Head of Philanthropy 

BVSC is all about supporting the voluntary sector, the volunteers and residents in the best way possible.  We aim to unlock the potential of all voluntary organisations, from the grassroots small groups to the well establised larger charities. 

We’re looking for a talented and experienced person to lead our mission to innovate, expand and enhance our services. Your leadership will support our commitment to build the capacity of local charitable organisations by providing, and supporting your team to provide, targeted support to increase sustainability of organisations, with a specific focus on Children and Young People. You will also lead on our vision of making volunteering more accessible, driving forward an innovative volunteering strategy for Bexley.  If you can apply the skills of leadership, strategy, monitoring, evaluation and financial oversight – we’d love to hear from you!

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in supporting the development and delivery of a 3-year Train the Trainer pilot programme in the chosen pilot locations in England or Scotland.

The pilot will train and equip local health care professionals, health promotion workers and local community workers with the knowledge and resources to promote breast awareness, breast screening and risk reduction messages in their own communities.

You will support the 2 public health development managers, train the trainer, with the development and delivery of the in-person programme, including, marketing materials, resource packs and ongoing support for trainees. You will also be responsible for the organisation of training delivery within the pilot areas.

About you

We’re looking for someone who has experience of working on public health focused projects, and engagement experience with a range of audiences from health or community-based organisations.

The right candidate will have a good understanding of health inequalities, the challenges they present to health behaviours and outcomes, and be passionate about addressing these challenges.

You’ll have strong communication and engagement skills and enjoy working to develop successful partnerships with a range of organisations, communities and stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

These roles involve significant travel across England (Westminster and Leicester) or Scotland (Glasgow and Lanarkshire).

Therefore, these posts can either be home based or office based at our London, or Glasgow offices (if within reasonable commuting distance).

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Please confirm which location your are applying for in your application.

If you’ve any immediate questions please contact Breast Cancer Now recruitment (please note our offices will be closed from the 24th December 2024 to January 2nd 2025).

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on 13 January 2025

Interview date: W/C 27 January 2025 via MS Teams

This is an opportunity for a motivated and enthusiastic individual to work in our fantastic, skilled Fundraising Team on exciting and ambitious campaigns. The role offers many opportunities to develop fundraising skills and experience.

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include a visitor centre where people can see solutions in action, residential, in-person and online short courses and events, vocational training, and postgraduate degrees in a wide range of sustainability-related topics.

Our Zero Carbon Britain team publishes research and works directly with councils, communities and other organisations to help transform complex economic, social and political systems.

Job Details

• Ref: FOF241212
• Salary: £23,405 p.a.*
• Hours: Full-time: 37.5 hours per week.
• Responsible to: Fundraising Manager
• Responsible for: Supervision of volunteers
• Fixed term - 6 months with a possibility of extension
• Location: Flexible with regular visits to the CAT eco centre near Machynlleth
• Working Days: Usually Monday to Friday, core hours are from 10am to 4pm. Occasional weekend and evening working.
• Closing date for applications: 9am 13 Janaury 2025
• Interview to be held: Week commencing 20 Janaury 2025 (on site)
• Expected start date: As soon as possible

*CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 9-10 days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

• a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre
• 40% discount on retail goods purchased from CAT
• Opportunities for CPD training, qualifications & professional memberships to be funded by CAT
• Opportunity to take 2 CAT short courses per year free-of-charge
• the opportunity to purchase additional holiday days
• a ‘Cycle to Work’ scheme (planned)
• 5% pension contribution
• generous maternity and paternity entitlement and Death In Service benefit
• 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

COVID-19 Considerations:

Staff are working remotely as much as possible, subject to individual roles. Working arrangements for staff comply with all current applicable COVID-19 guidance and are updated as and when the guidance changes.

Overview of Role

This is an opportunity for a motivated and enthusiastic individual to work in our fantastic, skilled Fundraising Team on exciting and ambitious campaigns. The role offers many opportunities to develop fundraising skills and experience.

CAT’s Fundraising Team is responsible for raising vital funds for CAT’s core and project work from individuals, trusts and foundations, statutory bodies and companies. This is essential for CAT to fulfill its charitable mission – to inform, inspire and enable people to take action for a sustainable future. The post-holder will play an essential role within this team, helping to steward, inspire and engage current and potential supporters and members.

Supporter care and fundraising co-ordination: The post-holder will be accountable for establishing stronger and more effective relationships with supporters and leads. They will help maintain and increase levels of engagement through consistent, outstanding supporter care (customer service) and efficient coordination of communications (including outbound mail, email and phone).

Working with data: The post-holder will also play a crucial administrative role, including regularly collecting, processing and recording income for the team and thanking supporters. They will complete various important business controls and processes on a regular basis, so that financial and supporter data can be accurately and appropriately tracked. These aspects of the role provide the postholder with valuable opportunities to develop their skills and experience with using MS Excel and databases, with CAT supporting them to achieve relevant CPD training as required.

Gaining other fundraising/marketing experience: An important and exciting aspect of the role is to support the team’s income generation activities in a variety of ways. The nature of this work may be tailored, to some extent, to the abilities and interests of the post-holder. For instance, there may be opportunities to develop their skills in copywriting, writing applications for funding from charitable trusts, managing creative design work, data analysis, community fundraising, digital fundraising, major donor and legacy fundraising, events fundraising, and corporate partnerships.

The post-holder is likely to work closely and share many of the below responsibilities with another Fundraising Officer as well as other colleagues.

Main Responsibilities

To provide supporter care services:

• To be the first point of contact for individual Giving and Membership related queries (by phone, email and post) and to respond to these or escalate to line-manager as appropriate.

To develop and support fundraising projects and programmes

• To write fundraising letters and emails and arrange in-house mailings if required.
• To help organize and run the annual CAT Conference, regular free webinars and other events if required.
• To make applications for funding from trusts and foundations and produce regular reports on any projects funded as a result, if required.
• To help generate new sources of income and manage existing relationships and programmes eg. through community fundraising, corporate partnerships, lead generation, digital fundraising, major donor and legacy fundraising and other channels if required.
• To help produce insightful, high-quality research on current and prospective donors from trusted sources and in line with GDPR, if required.
• To conduct other research within specified timeframes and tailor findings for a variety of purposes and audiences, if required.

To process data and manage communications:

• To collect and process enquiries, payments and cancellations by card, Paypal, cheque, Direct Debit and other methods by phone, online or on paper.
• To export, import, and maintain data on relevant CAT databases and software as appropriate, both manually and through batch processing; to ensure filing is kept up to date; and to ensure data is stored and archived accurately and in accordance to GDPR.
• To carry out and record individual and bulk mail, email and phone communications, including thanking and welcoming supporters and members as well as tailoring bespoke communications where appropriate.
• To carry out and manage communications, eg. email, phone and post, including mailmerges, for welcome, stewardship, membership renewal and other fundraising needs.
• To submit Gift Aid claims to HMRC and update database records accordingly
• To process CAF, Stewardship, GAYE, Standing Order, JustGiving, collection box and other income, and managing relevant communications and maintaining records as appropriate.

To undertake other duties:

• To provide support for creative, analysis, insight and evaluation if required
• To respond to requests from the Finance Team as appropriate, including for coding information
• To update results reports and select and export other data if required
• To supervise and train volunteers and interns if required
• To undertake training in the functions of the role as described above
• To undertake any other appropriate duties as defined by the Fundraising Manager.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Fundraising and Engagement Officer
Post no: 618
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.

Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.

The successful applicant will generate income and support all aspects of communication and marketing, to help to maximise local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.

Key Duties

• Engage and support stewardship and donor care for Mind BLMK’s individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
• Send and engage with donors, appropriate information and materials to support their fundraising at Mind BLMK.
• Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
• Support fundraising and engagement in the development of new partnerships with corporates, organisations, and individuals, to support income growth.
• Support and engage with the fundraiser, donor through the customer journey.
• Work with the wider team at Mind BLMK and with our national partners at Mind.
• Contact by phone, email and meet supporters or potential supporters of Mind BLMK and communicate key messages and ensure their fundraising is promoted and celebrated across all social media channels.
• Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
• Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
• Ensure the quality assurance for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
• Support the functions of the publication and distribution of press materials, news stories, and updates, both internally and externally.
• Support the maintenance of Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Monday 20th January 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

Hours: 37 hours per week Mon- Fri (part time hours will be considered)

Location: Hybrid- from any one of our offices (High Wycombe, Aylesbury, Chesham, Buckingham) and home working

Travel: Between offices and ad hoc for off site internal/ external meetings.

Pension: Defined contribution pension scheme with an employer contribution of 6%

Annual Leave: 25 days plus public holidays Reporting to: CEO

Role Outline

This is a great opportunity for an experienced Trusts and Grants officer looking to take on a new challenge. You will play a key role in the fundraising team in supporting the charity achieve its income ambitions to meet the continual need for impartial, free advice in the county of Buckinghamshire. Working closely with the CEO, Fundraising Relationship Manager and management team , you will oversee the development of a strong pipeline across Charitable Trusts and Foundations and Grant Giving Bodies, both locally and nationally. You will work to manage and strengthen relationships with existing funders and lead on securing a range of new opportunities in line with CA Bucks strategic aims.

To find out more including how to apply please read the attached Job Pack. Thank you. 

About Citizens Advice Bucks

Citizens Advice Bucks is a registered charity that believes everyone deserves access to free advice to help them deal with life’s problems and challenges and our committed and highly trained team of staff and volunteers help us do that.

Our Vision

To build a better Bucks. We know our services can transform our clients’ lives – practically, financially and emotionally.

Our Mission

Helping those who need us most. Focusing on prevention and empowerment to help our clients resolve as many issues as we can. 

Closing date: 31st December 2024

Interviews: w/c January 13th

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.

 In this role you will have opportunity to design and deliver innovative youth group support programmes (12-15, 15-18 & 18-25 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.  You will support the delivery of the youth reference group of young LGBTQ+ people (to support service evaluation and development) and support volunteer mentors.

You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns.  You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.

The delivery of group support and activities will take place in person, but some work will initially be remote before returning to full time in person working.

Full Time: 37 hours per week

There will be two regular evening/ week and occasional weekend working required.

You must be available to work Tuesday and Thursday evenings & once a month on a Sunday afternoon.  There will be occasional other evenings / weekend working required.

Interviews will take place Friday 24 January 2025 between 9.15am – 3.00 pm

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Based in London, working from home is an option in line with Crisis’ homeworking policy. This role is required to be in the office for a minimum of two days a week. 

About the role 

Crisis is looking for an Executive Assistant to provide vital support to our Chief Executive, Senior Leadership Team (SLT), and Board of Trustees. In this key role, you'll be at the heart of our mission to end homelessness. You will be part of a passionate and driven team, typically supporting two members of our senior leadership team and decision-making at the highest levels. 

It’s an exciting opportunity where you can grow your skills in a supportive, and collaborative environment, and can contribute to our equitable and inclusive culture. You will be juggling complex diaries and travel arrangements, financial administrative tasks, and providing indispensable support to our leadership team. You’ll help improve organisational effectiveness and influence bold decision-making, by supporting and coordinating a range of activities: from special projects to management meetings and Trustee meetings. By fostering meaningful relationships and contributing to impactful communications you’ll support essential collaboration across the organisation to drive change. 

This is a varied, dynamic, and fulfilling role! Prior EA experience is not essential, but you will need to be able to demonstrate the transferable skills, experience and understanding you can bring to the role. We would love to receive an application from you via our website if you feel you can contribute. 

About you 

• An exceptional organiser, able to anticipate needs and efficiently manage complex, changing priorities. 

• A resourceful problem-solver, focused on solutions and continuous improvement. 

• A laser focus on detail and deadlines, delivering work to the highest standards. 

• A strong communicator, able to use your written, verbal, and technical skills in a range of settings. 

• Confident working with and building relationships with people at all levels, with diverse teams and across a range of issues. 

• Committed to our values, and to integrity and confidentiality. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 at 23:55

Pre-interview information call for shortlisted candidates with incumbent EAs: Morning of Thursday 9 January or afternoon of Monday 13 January 2025 

Interview date and location: Thursday 16 January 2025 in person at Universal House, Wentworth Street, E1 

Interview process: Competency, scenario and value-based interview and a written task 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

The Royal Society for Public Health (RSPH) is the longest-established public health body in the world, with more than 6,500 members drawn from the public health community in the UK and across the globe.

As we move to the next phase of delivering our current strategy, this role - alongside the Head of Programmes Development and the Deputy Chief Executive - will be instrumental in building capabilities within our organisation and in facilitating future innovations.

Core functions of the role

• To develop and lead specific projects which support the RSPH objectives and strategy including supporting the development of future products or services.
• To undertake primary and secondary research for the development of RSPH’s projects/programmes.
• To coordinate data collection activities for evaluation and monitoring processes.
• Write up or contribute to the write up of research, evaluation, monitoring and delivery reports.
• Write up or contribute to the write up of briefs and other project documents for internal and external stakeholders.
• Monitor tender portals to identify potential funding opportunities for projects that align with RSPH’s strategic aims of the organisation and department.
• Liaise with departments across the organisation to gather evidence to complete bids or grant application documents.
• Draft bid and grant application documents.
• Support the up-to-date record keeping of project key information including the timely inputting of data in project databases and trackers. 

Skills and knowledge requirements

Development of innovative work

• Creative and collaborative working: Ability to work with a wide range of people in the development and implementation of new ideas.
• Project coordination: Good coordination skills that can deliver projects from design through to implementation and evaluation.
• Adaptability: Capacity to experiment, learn from feedback, and adjust strategies in response to emerging insights.

Evaluation of public health initiatives

• Strong analytical skills: Capability to design, implement, and interpret public health evaluations using both qualitative and quantitative methodologies.
• Knowledge of evaluation frameworks: Familiarity with frameworks such as Logic Models, Theory of Change.
• Data analysis: Proficiency in analysing datasets to extract meaningful insights and inform public health interventions/innovations.

Research and report writing

• Research: Ability to employ a systematic approach to respond to knowledge gap questions in relation to our projects. 
• Report development: Ability to present findings clearly and concisely to diverse audiences, including decision makers, stakeholders, colleagues, and laypeople.
• Writing proficiency: Ability to write professional reports, briefs, and funding proposals.
• Attention to detail: Accuracy in searching data/information and in documenting methodologies, findings, and recommendations.

Behaviours

• Collaboration: A strong team player with the ability to build and maintain productive relationships with stakeholders and colleagues.
• User-centred: Good understanding of the needs of people benefiting from the interventions
• Curiosity: A passion for learning, development, exploring new methods, and staying up to date with developments in public health and innovation.
• Resilience: Ability to manage multiple priorities and maintain focus in a dynamic, fast-paced environment.

Educational and Experience Requirements:

• A degree in Social Research, Social Sciences, public health or a related field (Essential).
• Experience with qualitative data tools (e.g., NVivo, MAXQDA) and statistical analysis software (e.g., SPSS, R, Stata) (Essential).
• Proficiency in the Microsoft suite of applications i.e. Word, Excel, Outlook etc (Essential).
• Experience in the evaluation of public health interventions, projects or programmes (Desirable)

In return we offer

• 25 days annual leave
• Agile working structure
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and wellbeing of our employees
• Welcoming and friendly team of colleagues, and an active Health Champions programme

 RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.

RSPH operates an agile working policy with some attendance at our London office according to business need.

Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

Please note that we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, please submit your application as early as possible.

As Individual Giving Manager you will be responsible for leading and delivering an annual programme of activity across all aspects of Individual Giving. Developing and implementing a portfolio of inspiring campaigns and appeals that aim to connect with our existing supporters, as well driving the acquisition of new supporters, particularly through regular giving will be the key to this role. You will also be responsible for managing and developing in-memory and legacy giving, delivering an exceptional experience to our supporters, to drive long term support and increase lifetime value.

You will therefore need to demonstrate your abilities in the following areas:

Experience and understanding of budget creation and management and understanding of mitigation as needed.

Demonstrable experience in fundraising, particularly in individual giving, with a track record of achieving income targets and driving growth.

Proven experience of developing compelling propositions that drive results and generate supporter acquisition and income generation.

Demonstrable experience of insight-driven decision making to improve fundraising performance.

Familiarity with in-memory giving products and strategies to promote them

Excellent organisational skills and the ability to assess, prioritise and manage a varied and demanding workload.

Successful track record of managing staff and/or volunteers in an inspiring and motivating way for them to achieve. Leading by example and committing to staff development.

Demonstrable ability to provide excellent stewardship to supporters/clients/customers, cultivating long-term relationships and making them feel valued.

If your application is successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.

For an informal chat about this role please contact Laura Elliott, Head of Supporter Fundraising 

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Our commitment to equality and diversity.

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.