Supporter Services Officer Jobs

Join QCCA, an organisation that has been at the heart of Camden's community since 1999, striving to make a lasting impact in one of London's most deprived neighbourhoods. As the largest voluntary sector provider of community services, QCCA has evolved from a local residents' drinking club in Gospel Oak to become a trusted and steadfast presence, situated in the same building for two decades.

This is an important strategic role within our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team in CCS which works with ethically diverse communities in Somerset. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community based solutions, supporting communities to thrive together.

You will work with the Head of Programmes, Community Leaders, our Commissioners, partner organisations and wider stakeholders to ensure that the Somerset Diverse Communities programme delivers our strategic goals and that we are collaborating effectively with statutory and community based partners, including the wider VCFSE sector.

You will be a key member of the Programmes Team, and will work with our Senior Programmes Manager and the Village Agent Programme Manager to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.

You'll be helping us Thrive Together

• You will help groups representing and working with diverse communities to thrive, enabling people of all backgrounds to have fulfilling lives in Somerset.
• Be accountable for the delivery of a high-quality programme of work in Somerset, promoting a learning culture, and driving growth through role modelling.
• Manage all operational employees within the SDC team to deliver programme and strategic goals.
• To support your team to practice continuous professional and personal development.
• Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality programme of work.
• Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.

You'll be helping us Enable Change

• Ensure that the impact of SDC work is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
• Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
• Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on community outcomes.
• Drive community development through SDC work, supporting the team to identify gaps and implement sustainable community solutions whilst identifying and mitigating risk.
• Take responsibility for collating reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
• Work with the Data & Insights Manager to contribute to the development of quality assurance systems.
• Manage SDC’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
• Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.

You'll be helping us Build Connections

• Build and maintain positive working relationships with our partners, collaborators and stakeholders, including police, commissioners, public sector officers and organisational representatives across a range of sectors and organisations.
• Show generous leadership and actively promote CCS values at all times.
• Attend relevant partnership and operational meetings for SDC activities.
• When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. The Media Communications Manager will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles. They will oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.

The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.    

You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels). You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You must have a passion for, and affinity with, the charity’s cause. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.  

Closing Date: Tuesday 14 January 2025, 23:59

Interview Dates: remote interviews on 27th and 28th January 2025

It’s an exciting time to join The Institute of Pre-Hospital Care, the dedicated team work collaboratively with a range of stakeholders to deliver clinical and degree course programmes over a variety of subjects and faculties.  

We are seeking to appoint an Institute Coordinator to support and coordinate the activities of our Degree programmes within The Institute of Pre-Hospital Care. The Institute Coordinator will work closely with our clinical and operational teams from both the HEMS and PRU services along with our university colleagues and degrees faculty.  

Reporting to the Institute’s Degree Officer, the post supports the delivery of the Degree course programmes. The post holder will be an integral part of the team working closely with other members.  

You will be a highly organised and experienced administrator with a can-do attitude, meticulous attention to detail and excellent communication skill. If you have a keen interest in the delivery of high-quality Degree training and education courses apply today, or call us for an informal chat. 

Chief Executive Officer

Lead with Impact as the new Chief Executive Officer for a leading UK charity that empowers and supports male, non-binary, and trans survivors of sexual violence.

Position: Chief Executive Officer

Salary: £60,000–£70,000 (depending on experience)

Location: Hackney Wick, London (some UK travel required)

Hours: Full-time, 35 hours/week

Closing Date: 09:00, Monday 13 January 2025

About the organisation

The charity exists for men, boys, and non-binary people who have experienced any form of sexual violence, they:

Support – through services such as a helpline, counselling, ISVA, and groupwork.

Challenge – by raising public awareness and dispelling myths.

Build – by creating networks for better access to help.

About the Role

As Chief Executive Officer, you will provide strategic leadership, steer organisational growth, and ensure the charity continues delivering its impactful services. Working with trustees, staff, and service users, you will manage operations, expand partnerships, and develop innovative services.

Your key responsibilities include:

• Delivering organisational strategy, operational plans, and performance targets.
• Leading fundraising efforts, diversifying income streams, and overseeing financial planning.
• Strengthening external relationships, representing the charity at forums, and influencing policy.
• Overseeing high-quality service delivery while driving innovation to meet evolving needs.
• Managing and inspiring a team of 53 dedicated staff members and volunteers.

About You

We are looking for an experienced leader with a passion for driving social change. You will bring strategic thinking, operational expertise, and a commitment to inclusivity.

Some of the key essential skills and experience include:

• Proven success in leading and developing teams and organisations.
• Strategic and operational planning expertise, including financial management.
• Strong experience in external representation and partnership building.
• A background in securing income and managing stakeholder relationships.
• It would be desirable to possess an understanding of the impacts of sexual violence on men, boys and non-binary people, the barriers to support, and the impact of sexual violence on the wider community.

If you think you have the right skills to be successful in this exciting role please provide an up to date CV along with a cover letter specifying how you meet the role criteria.

Diversity, Equity, and Inclusion

The organisation especially encourages applications from individuals reflecting the diversity of the communities served, including men, non-binary, Black and Asian, trans, disabled people, and other marginalised groups. Valuing the unique insights from these identities and welcome those with lived experience or strong understanding of the issues our service users face.

They foster an inclusive work environment where everyone can bring their authentic selves. Flexible working arrangements are also offered, including job shares, to support candidates with caregiving or other needs.

If you require adjustments during the recruitment process or have accessibility needs, please let us know.

Other roles you may have experience of could include: Charity Director, Managing Director, Non-Profit Executive, Operations Manager, or Strategic Lead, CEO, Chief Executive, COO, CFO, Operations Director, etc.

If you have any immediate questions about the role, or the recruitment process, please contact the organisation directly.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation, all applications will be processed directly by the organisation.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Education Officer post offers an exciting opportunity for someone to play a key and visible senior role within the postgraduate education support staff team in the Education and Training Division. Anna Freud works in academic partnership with UCL, a world-renowned, Russell Group university, as the awarding body for its postgraduate programmes. The UCL-Anna Freud collaboration leads on the delivery of a successful portfolio of academic research and clinical programmes.

The Education Officer carries managerial responsibility for the day-to-day administration of all programmes/modalities within their remit. They will also oversee the work of a wider team of Programme Officers dedicated to the delivery of UCL programmes in the Postgraduate Studies team. The post-holder will be responsible for a range of tasks including programme organisation, delivery of assessment, examinations and awards, managing the work of a team, timetabling, supporting the student experience and their general wellbeing, committee servicing and undertaking other relevant duties as and when required. They will also be expected to meet the demands of supporting innovative, teaching and learning programmes that include the use of Digital Education to support accessible learning through a mix of in-person and online teaching.

The ideal candidate will have excellent knowledge and experience of providing high quality programme administration, including leading on the delivery of key elements of the student lifecycle and ensuring a high-quality service to prospective and current students, as well as programme staff. The post-holder should be experienced in the use of HEI systems like SITS, Moodle (or other similar Virtual Learning Environments) and online platforms to support the delivery of teaching and learning (e.g. Zoom, Microsoft Teams, etc.). They should also be familiar with processes and procedures commonly used to support programme delivery. This coupled with a strong understanding of lengthy and complex academic regulations,

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). The post-holder will be expected to prioritise in-person attendance at team meetings and events, as well as being available to support any in-person teaching days as required.

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 6 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 9 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Wednesday 15 January 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Chief Executive Officer

We are looking for an individual with passion, energy and the ability to collaborate to springboard BAUS upwards and onwards for the next phase of its evolution. 

This is an immensely rewarding role, which would perfectly suit a person of vision, positivity and proven delivery.

Salary: £80-£85K

Location: Central London/Hybrid - (at least 2 days to be spent in the office per week)

Hours: Full time

Contract: Permanent

Benefits: Fantastic pension scheme with a minimum 16% employer contribution.

Closing Date: 13 January 2025

About the Role

Our longstanding CEO, Anne Bishop, is leaving BAUS after a highly successful 18 years, which has seen BAUS grow and develop, going from strength to strength, and we are now seeking a new CEO to guide the organisation into its next chapter. With a proud history of advancing urological care and supporting our members, BAUS is poised for growth and innovation.

You will be working with a skilled and talented team, consisting of 10 dedicated staff members, many of whom have been part of BAUS success for a number of years.

About You

We are looking for:

• Experience in managing the leadership function in a similar sized organisation or in a senior leadership role in a larger organisation (experience in the not for profit sector, health sector or of managing a membership organisation is ideal)

• Experience in developing and delivering strategic plans to drive both internal and external operational engagement

• Experience in leading organisational, functional and budgetary initiatives, ideally in healthcare, charity or membership organisations

• A strong understanding of governance, with experience working alongside a Board

• Excellent communication and relationship building skills.

This is an opportunity to lead a longstanding and respected charity at an exciting time in its journey.

About Us

Join a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. Supporting circa 2,500 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.

How to apply

Eastside People are supporting the organisation in the recruitment of this role.

Apply via the Hireful app using the button below to submit your CV and a cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following (max 2 pages):

1. Why are you interested in the CEO role, and why BAUS?

2. How can you contribute to BAUS in this role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.

Eastside People are fully committed to equality of opportunity and diversity and work with our clients to ensure that we recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.

Please download and read the Candidate Pack before making your application.

The closing date for applications is Mon 13th January 2025, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place on Friday 7th February.

Please note, that we understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Impact and Learning Officer plays a key role in ensuring we deliver high quality monitoring and evaluation to support learning across Turn2us. Using a range of research methods you will perform evaluations to gain feedback from people who engage with our services to understand whether we are meeting their needs. Collaborating across the organisation, you will work with teams who deliver our services to continuously improve the work we do.

The ideal person for this role will have knowledge and/or experience of qualitative and quantitative research methods. You will have strong communication skills and be able to collaborate with a range of people. A commitment to equity, diversity and inclusion and applying this in your work is also essential to this role.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 15/01/2025, 23:59pm

Interview date: week beginning 03/02/2025

We are looking for a Funding Officer to join the enthusiastic, friendly Lancashire team in the North West Region.  You will play a major role in ensuring our funding supports a wide variety of communities and places across Lancashire and the North West region.

12 month Fixed Term Contract - based in Lancashire

As a member of the funding team you will assess applications for funding and manage grants from our Reaching Communities and Partnerships programmes. You will use your local knowledge and experience, and the experience of our grant holders and local stakeholders, to ensure we are making the best decisions on the grants we make. By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.
In your role you will work within the Fund’s policies and procedures and the necessary legislation, in line with our vision and principles.  You will gain an understanding of our vision, our commitment to equity and inclusion and our funding programmes. 

The role is varied and will require you to: 

• Be responsible for your own caseload: visiting projects, liaising with grant recipients, identify and manage risks and supporting organisations to delivery their projects and measure their impact
• Understand and respond to the different needs of our applicants and grant holders by providing advice and feedback and be willing to have challenging but constructive conversations.
• Represent the Fund within your local area, at funding fairs and external meetings and create opportunities for people to come together.
• Share learning from your conversations, events, grant holder reports and evaluations to support the Fund in maximining our impact as a grant maker. 

Working from home and community locations, ideally the successful candidate will live in Lancashire, will be part of the local team, led by a Funding Manager, and comprised of several other Funding Officers.  Travel across the region will be required. 

Interview Date: In person interviews – 14th January

Location: Mobile working – Flexible and hybrid working - Home and community based

On application, please align your supporting statement to the criteria below

Essential criteria

• Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
• Relational skills: Ability to nurture, develop and promote effective relationships and communication with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion
• Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk. 
•  Knowledge of the local areas you would be covering and their charity sectors.

Desirable criteria

• Experience working with under-represented communities in the area of Lancashire
• Understanding of financial planning and business plans, ability to analyse accounts and numerical data.
• Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.
• An ability to manage your own workload with minimal supervision

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research. 

This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.

Key areas of responsibilities: 

CEO/SLT Support 

• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues. 
• Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances. 
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature. 
• Liaise between the CEO and SLT to ensure regular communications and smooth decision-making. 
• Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements. 
• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies. 
• Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships. 
• Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points. 
• Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles. 
• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 
• Support the broader Amna team with tasks related to the CEO or SLT as needed, demonstrating flexibility and collaboration. 

Admin and travel management 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 
• Ensure compliance with organizational policies and procedures in all administrative functions 
• Assist in the preparation and execution of organizational events. 
• Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations. 
• Secure necessary travel documents, such as visas, passports, well in advance. 
• Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses. 
• Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues. 
• Manage group bookings for team members traveling together to streamline costs and logistics. 
• Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement. 
• Occasional travel may be required.

Board support 

• Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping. 
• Organize tailored training sessions for Board members. 
• Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents. 
• Assist Board members with travel expense claims and ensure accurate processing. 
• Compile, organize, and distribute materials for Board meetings, including reports and presentations. 
• Edit and format Board papers to ensure consistency and professionalism. 
• Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment. 
• Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions. 
• Develop and implement comprehensive induction plans for new Trustees. 
• Facilitate introductions and provide orientation materials to integrate new Board members effectively. 

Governance and Compliance 

• Support the CEO and committee chairs in adhering to the organization’s governance framework. 
• Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees. 
• Ensure the organization complies with GDPR regulations in relation to all Board activities. 
• Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable. 
• Support emerging governance practices and Trustee development in partnership with the CEO and Chair. 
• Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies. 

  Qualifications and Experience:  

• Minimum of 5 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role. 
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders. 
• Excellent research skills and experience in writing briefing papers 
• Exceptional organizational skills and impeccable attention to detail. 
• Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. 
• Able to maintain a high level of integrity and discretion in handling confidential information. 
• Demonstrable commitment to Amna values and mission. 
• Legal understanding or experience with the Charity Commission is preferred. 
• Non-profit board experience is preferred. 

Skills and Behaviors:   

• High emotional intelligence with capacity to motivate and manage self. 
• Ability to represent the organisation professionally and sensitively. 
• The capacity to exercise good judgment in a variety of situations. 
• Ability and temperament to work with sensitive information. 
• Caring – able to anticipate and meet multiple needs. 
• Committed to excellence and meeting high expectations. 

Work Location and Environment  

This role is a hybrid job opportunity, and open to applicants in London, UK. 

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 40,000 GBP per annum.   

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of January 13th. 

Interviews: week of January 20th.  

Only Shortlisted candidates will be contacted.  

Do you want to make a positive difference to the lives of others?

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important.

So, at Barnet Mencap, in addition to offering 32 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be face-to-face work as part of the job, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Any travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light Card.

We are looking for a new Communications Officer within our Project Support Team, someone with strong communication and IT skills, a creative streak and who enjoys a challenge. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

· good interpersonal skills working as part of the administrative team 

· high attention to detail and a high standard of literacy

· excellent organizational skills working in a timely manner

· be confident and flexible, acting as the public voice of Barnet Mencap

To apply, please either complete an application form or send a CV with a statement explaining how you meet each of the criteria on the person specification. The advert is also available on our website. Completed applications can either be sent through CharityJobs or emailed to our general address (available on our website).

Barnet Mencap is committed to equality, diversity and inclusion and the safeguarding of children and adults at risk.

The successful candidate will be required to complete a Disclosure and Barring Service form in line with Section 115 of The Police Act 1997

Job Opportunity: Homelessness Support Worker

Are you passionate about supporting individuals within Homelessness? We are looking for a dedicated Support Workers to join our client across their support services within Hertfordshire.

Key Details:

• Hours: 37.5 hours per week across a Monday - Sunday rota
• Salary £24 - 28k

Key Responsibilities:

• Hold a caseload of clients, conducting regular key working sessions and creating support and safety plans
• 1 -1 sessions with the service users
• Responding to resident queries within the service
• Recovery Programme Support: Assist in the development, delivery, and evaluation of the in-house recovery programme in partnership with the recovery and opportunities coordinator
• Identify individual care pathways, treatment options, and support clients to navigate and participate in these systems
• Helping service users with Independent life skills

Experience Requirements:

• Experience in a similar role or working with individuals with vulnerable needs

If you are dedicated, empathetic, and ready to make a difference, we encourage you to apply for this rewarding role.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

An exciting opportunity has arisen for a Service Manager to join a fantastic charity, who provide hope and a sense of purpose, through the provision of Carers, Advocacy, Wellbeing, Counselling and Volunteering Services.

Salary:  £34627.98

Location: Staffordshire County

As Service Manager you will manage and lead the operations of Staffordshire Together for Carers - All Age Carers Service. The post holder will undertake distinct project management duties such as staff management, monitoring performance/quality, reporting, implementing policy/process and stakeholder management.

Key responsibilities include:

• Being responsible for overall performance of contracts, quality delivery and achievement of outcomes
• Jointly with the Community Development & Partnership Officer, develop and maintain relationships/referral pathways with key stakeholders with the express aim of raising awareness of caring and identifying hidden Carers within a whole system approach
• To act as the local point of contact with commissioners, developing and maintaining relationships and preparing for and delivering performance reports/updates at contract review meetings
• Responsible for managing the relationship with and performance of subcontracted/funded partners including holding contract review meetings and addressing any issues and or development needs, ensuring any arrangement continues to meet the needs of Carers
• Responsible for managing expenditure against annual operational budgets
• Provide team meeting facilitation, line management, supervision and support to direct reports

 The successful candidate will have a minimum two years’ experience of managing a service, including staff management, supervision and support and being responsible for and working in partnership to meet contractual obligations. Experience of evaluating delivery,

monitoring/ analysing performance, creating reports and managing relationships with commissioners and managing budgets is key. A good working knowledge of social care and health, particularly as it relates to working with Carers and adults is crucial, as is knowledge of legislation relevant to Carers.

 If you’re looking to join a well-established and impactful charity who provide a range of services that support vulnerable adults and young people, then please do get in touch ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking to appoint a Finance Officer. This is a vital role within the London Irish Centre, responsible for leading on financial operations as well as contributing significantly to our financial decision-making.

We are looking for an experienced accountant with excellent technical and interpersonal skills. The Finance Officer will drive delivery of timely and useful financial information as well as streamlined financial processes. The role is extremely varied and offers opportunity for professional growth and personal impact.

As finance officer you will play an active role in supporting all of the LIC’s services across Culture, Community, Venue and Fundraising. 
You will also play a key role in the following:

• Budget preparation, forecasting, external audits and reporting
• Prepare accurate monthly management accounts
• Manage cashflow, VAT (Partial exemption), and support the Venue operations and Fundraising efforts of the charity.

The London Irish Centre is the oldest and largest Irish Centre in Britain, offering a mix of community and cultural services for both Irish and local communities in London and UK wide.

We are in the early stages of a multi-year ambitious strategic plan to reimagine, redevelop and our Camden Centre home as a world-class community and cultural centre.

Click apply to view our application pack where we have included a job description and person specification to support your candidature. The details in the job description and person specification should be addressed in a one-page cover letter. To apply, upload your CV and cover letter to the link in the application pack.

The deadline for applications is 9.00am on Monday 20th January 2025.

Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve the right to close applications before this date.