Supporter Services Officer Jobs in London, Greater London

About the role

We have an exciting opportunity for a proactive Governance Officer to join our Governance and Executive Support team. This role supports the delivery of the College’s legal, regulatory and governance responsibilities, enabling the smooth functioning of Council, the Board of Trustees and its committees. Joining a well-established team, you will be providing high-quality governance services, contributing to crucial decision-making processes at the highest level of the College. Your ability to handle multiple tasks efficiently and communicate effectively with diverse stakeholders will be crucial to your success.

Key responsibilities:

• Provide day-to-day governance and secretariat support to the College’s Finance and General Purposes Committee and Audit and Risk Committee.
• Work with the Head of Corporate Governance and Risk to develop and maintain the corporate risk register and board assurance framework.
• Support the Trustee and Committee appointments process, including day to day project management of the process.
• Maintain and report on key College processes and associated registers for policies, standard operating procedures, contracts and complaints.
• Ensure governance processes are compliant with legal frameworks and College policies.

For the full list of key responsibilities, please check the recruitment pack.

About you

You are a detail-oriented and organised professional who thrives in a collaborative environment. Ideally, you will have experience in governance or a related field and enjoy providing high-quality administrative support to leadership team.

Requirements

• Background working in a governance setting, including servicing committees and managing registers
• Effective organisational skills with confidence of handling administrative tasks such as minute-taking, agenda preparation and document management
• Effective communication skills and ability to work both independently and as part of a team

Our culture and benefits

As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:

• Agile and flexible working
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• Up to 10% employer pension contribution after probation
• Enhanced wellbeing and family leave and pay policies
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Free lunch in our beautiful Union Street building
• Employee assistance programme
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
• Closing date: 10.00 am on Monday 11 November 2024
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
• We will be interviewing candidates in the week commencing 18 November 2024.
• Please note that the start date for this role is January 2025.
• If you have any additional questions about the role or how to apply, please contact the People Team.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Marketing Officer 
c. £28,000 to £35,000 per year 
Full Time, London-based, Hybrid Working 

The Talent Set is delighted to be working with a world-leading membership organisation dedicated to fostering a creative and regenerative future. This role involves promoting the organisation through a variety of written and multimedia formats, generating leads, responding to enquiries, and executing targeted digital recruitment campaigns. The ideal candidate will have excellent communication and persuasion skills, with the ability to inspire others while creating compelling marketing content and campaigns that drive engagement and support the growth of the community. 

Key Responsibilities: 

• Achieve individual and team recruitment targets by actively recruiting suitable individuals for the organisation’s members, aligning efforts with the organisation’s strategic focus. 

• Lead digital recruitment campaigns, including sourcing referrals from existing members, crafting marketing emails, producing content for digital channels, and re-engaging former members to rejoin. 

• Research and identify potential new groups of members, creating compelling marketing copy and content to encourage their engagement with the organisation. 

• Act as a primary contact for prospective members, through various communication channels, including email, phone, and in-person meetings. 

• Develop and manage targeted B2C and B2B digital recruitment campaigns, creating engaging content such as copy, visual imagery, and videos for distribution across multiple platforms. 

• Provide account management to Partners, ensuring continued investment in the organisation for their staff, students, or members, while maintaining high levels of customer service. 

Person Specification: 

• Passionate and proactive, with qualification/experience, with a strong foundation in customer service and response handling. 

• Demonstrated experience in producing marketing copy and a variety of collateral, including newsletters, videos, graphics, and other digital assets. 

• Proven ability to create compelling social media content that drives engagement, increases reach. 

• Strong written communication skills, including excellent copywriting and editing abilities to produce clear and engaging materials. 

• Experience working towards targets, particularly in demand generation, conversion, and income. 

• Excellent interpersonal and persuasion skills, with the ability to confidently engage others through one-to-one conversations, public speaking, and marketing activities. 

The deadline for applications is Sunday 3rd November 2024. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application. 

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process. 

Job Title: Senior Fundraising Officer (Retention and Mid-level)

Location: London/Hybrid

Salary: £40,064.15 per annum

Weekly Hours: 35

Reference: YMC1054991

YMCA England & Wales is looking for a Senior Fundraising Officer to join our dynamic Public Fundraising Team. If you are you passionate about making a difference in young people's lives while driving impactful fundraising initiatives then you could be instrumental in growing income streams, developing supporter engagement, and ensuring a steady and reliable flow of donations year after year.

About Us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We’re committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme
• Fundraise to support YMCAs and fund our policy, campaign and research work, that changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions and advice for local YMCA fundraisers

What You’ll Do

As our Senior Fundraising Officer, you’ll take the lead on several key fundraising initiatives, including:

Developing retention strategies: Engage with regular donors to uplift their contributions through multi-channel approaches (mail, email, phone). 

Strengthening relationships: Implement donor reactivation and communication programmes to keep supporters engaged and appreciated. 

Growing mid-level giving: Identify new high-value donor prospects, improve stewardship, and test innovative ways to grow income. 

Campaign management: Lead on end-to-end campaign activities, ensuring timelines, budgets, and performance metrics are met. 

Collaboration: Work closely with internal teams, external agencies, and suppliers to ensure successful fundraising campaigns and initiatives. 

Innovation & Growth: Stay on top of market trends and explore new ways to expand our direct marketing programme.

Who We’re Looking For

We’re seeking someone who is driven, creative, and highly organized. You’ll need experience in fundraising and campaign management, with a knack for building relationships and developing strategies that optimize income and donor engagement.

This role reports to the Senior Fundraising Manager (Retention & Roomsponsor Partnership) and works closely with a vibrant team, including the Senior Officer (Roomsponsor). You’ll also have the opportunity to collaborate with YMCAs across the country and directly impact the lives of young people.

If you're ready to take on a rewarding role in a supportive, purpose-driven environment, we’d love to hear from you!

Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

We are delighted to be working with the wonderful Action for Children who are searching for a Senior Trusts Officer. Action for Children seeks to protect and support children and young people by providing practical and emotional care and support.

This role will support Action for Children’s aim to deliver substantial growth from their high value audience over the next five years, as part of the Philanthropy and Trusts Team. The role will work to secure multi-year donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team's growth strategy. The postholder will work collaboratively to deliver an annual 7-figure team target, with a focus on securing four to six figure donations from charitable trusts and foundations for services to be delivered.

To be successful in the role of Senior Trusts Officer, you will need:

• Proven experience of trust fundraising with strong track record of initiating new relationships and securing five-figure gifts.
• Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans, with aim to secure long term financial philanthropic support.
• An excellent writing ability with strong attention to detail

Salary: £34,000 - £36,000
Contract: Permanent, full-time
Location: Remote, with occasional travel to London office
Deadline: 10^th November

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner.
 

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to women and those assigned female at birth with endometriosis, for example through our website and information leaflets, and via our local support groups, Helpline and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved treatment and management; and support research.

The Communications and Campaigns team works to improve awareness of endometriosis and drive change for those affected by the disease. Our current campaigns and calls on Governments include getting menstrual wellbeing taught in schools across the UK, decreasing diagnosis times, improving rights in the workplace and improving access to treatment. 

This will be a busy, varied and important role working closely with the Head of Campaigns and Communications to raise awareness and increase the visibility of endometriosis and Endometriosis UK, and supporting campaigns that really make a difference across the UK. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.

You’ll be creative, resourceful and be able to create media opportunities that drive awareness and change for those with endometriosis. This is an exciting opportunity to help drive forward Endometriosis UK’s new strategy and boost our impact for the benefit of everyone affected by endometriosis

We are looking for a highly organised, pro-active and confident Communications Manager who creates opportunities to raise awareness of endometriosis with the media. You’ll be experienced in pitching stories across broadcast and print outlets, and have experience of working with case studies to share their story. You will also have a strong understanding of the UK political landscape, supporting policy and public affairs colleagues to create proactive communication opportunities to raise the profile of Endometriosis UK’s policies.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Head of Volunteering

Duration: Permanent, full-time Reporting to: CEO

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events

Contracted hours: 37.5-hour work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £35,000 - £43,000 depending on experience

Main Purpose of the Role

The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.

Key Responsibilities

• Develop and implement the StreetVet Volunteering Strategy

• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.

• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.

• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.

• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.

• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.

• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.

• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.

• Oversee the development and provision of volunteer reward and recognition activities.

• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.

• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.

• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.

• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.

• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.

• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.

• Manage budgets and resources related to the volunteer programme.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Please see full job description for essential experience required.

Are you an immediately available finance officer looking for a part time role most working from home?

Do you have knowledge of purchase ledger and excellent customer service skills?

If so then this immediate start part time Finance Officer is the right role for you.

Job title: Part time Finance Officer

Contract type: On going interim

Hours: 3 days a week

Pattern of work: hybrid - 1 day a week in the offices

Location: A short walk from Tooting Broadway Underground Station

Working as part of wider team of 3 people, you will report to the Director of Finance and Operations and support the team in delivering effective and comprehensive service across the charity. This growing charity supports and provides lifesaving treatment for sick and vulnerable individuals.

Working as a part time Finance Officer your duties will include;

• Processing high volume accounts payable invoices
• Matching, batching and coding invoices
• Looking after the Finance inbox
• Processing staff expenses
• Download and correctly process income
• Set weekly payment runs

This is a busy role and you will be required to manage multiple tasks, so your ability to prioritise is essential. Othe skills that you will bring to your role part time Finance Officer will include;

• Prior experience in similar role
• Knowledge of an accounting software such as Access or SUN systems
• Knowledge of debits and credits
• Experience of processing staff expenses
• Setting up automated payment runs

This is flexible and immediate start role working for a busy and developing charity. If you are interested in applying for the position of part time Finance Officer through TPP Recruitment then please do so by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you want to make a lasting impact on patient care and staff support at one of London's leading NHS trusts? Join as Trust and Funding Officer, and help build the foundations of a healthier society.

As Trust Funding Officer you will play a vital role in their grant making and special purpose funds management, and your work will directly benefit patients and staff across their hospitals and community sites. You will work closely with Funding Managers to support their funding processes and the design and delivery of projects across the charity.

As Trust Funding Officer you will

• Develop and manage a portfolio of grants, advising and guiding applicants and grant holders.

• Manage questions and issues on grant or fund expenditure.
• Manage initial enquiries from Trust staff, responding to potential applicants and progressing ideas as agreed.
• Build strong relationships with the Fundraising and Communications teams.

To be successful in the role you will

• Have experience in a customer facing role, ideally in a funding or fundraising environment.

• Manage relationships with stakeholders, and help them to navigate complexity.
• Have experience of working with budgets and other forms of financial information.
• Use reports to gain insight.
• Ideally have experience of grants.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Procurement & Contracts OfficerLocation: Central London
Job type: 12-month temporary contract
Hybrid working: 2 days remote, 3 days work from the London Office

• To undertake procurement projects in one or more key categories in line with the Local Authorities' strategic and tactical management arrangements for procurement.
• To undertake data and market analysis for category spend in order to recommend procurement strategy opportunities in line with Corporation Standing Orders, procurement regulations, and public procurement law
• To support the delivery of the recommended category strategy for aligned categories in line with all relevant regulations, legislation, government directives and codes of compliance, to reduce risk of legal challenge to the Corporation, whilst maintaining the balance between high quality of goods and services procured and price, and to develop new strategies in line with market trends, changes in procurement law or guidelines, or corporate priorities.
• To act in a business partner role for a small range of departments, providing guidance and Procurement expertise to officers involved in strategic and tactical procurement exercises.
• To champion and drive measurable responsible procurement benefits across all commercial activity
• To be committed to providing the highest level of customer service, delivering the best value to the Corporation, working with both internal and external customers/suppliers and actively seeking to promote equality of opportunity in relation to the duties of the post.

Candidates need to have the following experience/ qualifications:

• Previous experience within the Public Sector is essential.
• Candidates must hold or be actively working towards a CIPS qualification
• Candidates must have completed training on the Procurement Act
• A generalist background in Procurement is necessary.

This role requires an immediate start, so candidates must be available immediately or have a notice period of no more than 1 week. Please note that the day rate and hybrid working arrangements are non-negotiable.

What you need to do now
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If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

Would you like to support Blood Cancer UK to identify, research and secure high value corporate partnerships that will help beat blood cancer? Then this role is for you.  

Now is an exciting time to join the corporate partnerships team at Blood Cancer UK. We have spent the last two years building and cultivating our pipeline and have seen exciting wins as a result of this work, raising over £5million from the insurance sector.

We have seen record breaking corporate partnerships income in the last two years and we want that growth to continue – but we know there are more opportunities than we can capitalise on with our team the size that it is. The fundraising team has ambitious targets over the next 3 – 5 years, and we won’t reach them if we’re leaving potential partnerships behind.

We’re looking for an ambitious and tenacious new business fundraiser to help us bring new partnerships to the charity, and ultimately raise more money to deliver the change we want to see for people with blood cancer.

You will be an effective fundraiser; someone who can build strong relationships, communicate effectively, and is naturally entrepreneurial. If that’s you, we’d love to hear from you.

Majority of our roles can be performed hybrid which means you will be required to attend the office once a quarter for team meetings and regular travel for donor meetings will be required, currently a lot of our donor meetings are in London. 

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Trusts and Fundraising Officer

We are looking for a tenacious, methodical, and organised person who can deliver sustainable income growth from trusts for the organisation. This role offers hybrid or remote working.

Position: Trusts and Fundraising Officer

Location: Hybrid (home and office in Amersham, Buckinghamshire) or Remote

Hours: Full-Time (9am-5pm, Monday-Friday)

Contract: Permanent

Salary: £27,000-£30,000

Closing date: Friday 15th November 2024

Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)

About the Role

We want someone who shares the organisations core values of being child focussed, sparky, empowering, resourceful and kind and who can live by the ethos of who Roald Dahl was and what he is delivering through his legacy. We also need someone who is flexible and can react positively to a post- Coronavirus fundraising world.

The role’s main task is to maximise income from trusts by the creation of high-quality applications and

reports to funders, and by providing excellent account management and cross-team collaboration.

Supported by the Head of Development and the rest of the team, key responsibilities include:

· Trusts research - you will proactively identify trusts and research them for suitability.

· Trust applications – you will be able to gather project information, curate it, and write it up into informative, engaging, high quality applications, giving trusts the opportunity to fund the work.

· Trust relationships – you will communicate and will build relationships with funders through emails, letters, telephone calls, service visits and face to face engagements.

· Provide high quality account management - maximising income generation and relationship longevity.

· Reporting – you will gather the necessary information to compile reports that give funders real insight into what they have achieved.

· Support the rest of the team – to gain experience and maximise fundraising opportunities

· Building and maintaining team processes

About You

You will have experience working or volunteering for a charity and in writing successful bids and securing income, ideally from trusts.

You will have:

· The ability to take complex information and translate this into persuasive written communication which leads to action.

· Solid research skills, which can be applied to identification of suitable new prospects for a funding pipeline.

· Ability to operate in a highly cohesive, high performing team based on the principles of trust, mutual respect, and empowerment.

· Effective time management skills and the ability to prioritise conflicting workloads successfully.

· A high level of competence in using Microsoft Office software notably Excel, Word and generic databases.

About the Organisation

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our vision is that every seriously ill child has a Nurse to help them to lead a more marvellous life. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.

As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:

· Improved quality of care

· Improved experience of care

· Improved efficiency and cost-effectiveness of care

· Improved resilience of seriously ill children and their families

You may also have experience in areas such as Trust, Trust, Trust Fundraising, Trust Fundrasiser, Fundraising, Fundraiser, Trusts and Grants, Trusts Officer, Trusts Fundraising Officer, Legacy.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location: Based at home/preferred place of work, with travel across the region as required

Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026

Salary: 35 hpw £27,000 pa - pay review pending Jan 2025

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.

We are looking for a Trusts and Foundations Officer to use our unique history to engage with grant-giving organisations and help the RHN fund more of the vital work we do.

Salary: £19,800 (£33,000 pro rate to 3 days)

Hours of work: 3 days per week (part time role)

Contract Type: Permanent, part-time

Location: Putney, Southwest London

Benefits:

• Generous Annual Leave entitlement
• Flexibility to work from home 1 day per week
• Pension scheme
• Free parking (rare in London!)
• Blue Light Card
• On-site cafeteria
• RHN Wellbeing Programme and EAP service
• RHN Volunteering opportunities

Scope

As a charity the RHN has to raise over £3.4M in voluntary income each year to pay for vital therapies and services that improve the quality of life experienced by people with severe or complex disabilities caused by brain injury. This includes a chaplaincy service, music therapy, therapeutic art, leisure and family services, assistive technology, research, medical equipment and capital refurbishment projects.

The Trusts & Major Gifts Team has annual income responsibility of £1M; the Legacy Team has annual income responsibility for £1M; the Events Team has annual income responsibility for £230kk from event and £75k from Corporate fundraising; the Donor Development Team has annual income responsibility of £550k.

The Trusts and Foundations Officer will work with the Senior Trusts Fundraiser and the Trusts and Major Gifts Manager to generate income though grant giving organisations. As a member of a small fundraising team, there is also a requirement to help with other ad hoc fundraising activities, in particular helping with events when necessary. In order to fulfil the role and understand nature of the hospital, it is required to work on site the majority of the time, with flexibility around hours.

Key Responsibilities

• Prospect Research - To conduct prospect research into appropriate trusts & foundations to identify new support for the RHN, and to and carry out suitable research on trusts and trustees using the internet and secondary research sources.
• Planning – Carry out extensive income planning and preparation ahead of each new financial year, including application planning using Excel to chart monthly applications, amounts sought and estimated response dates.Assist the Trusts and Major Gifts Manager to prepare the Fundraising Team’s projected income ahead of each new financial year. Take ownership of, understand, rationalise, and where necessary, adapt how the post holder’s personal income target is to be achieved.
• Annual Trusts Mailing, collating and checking the list of recipients, writing funder updates, administering the mailing, acknowledging all gifts and documenting all correspondence or Raiser’s Edge, relevant spreadsheets and electronic files.
• Administration – Ensure that records are regularly updated to reflect fundraising activity on Raiser’s Edge; use spreadsheets to record planned applications, projected income and secured income. Keep records of all donor correspondence on Raiser’s Edge and electronic files.
• Information gathering - To have an updated and working knowledge of funding requirements for the RHN which have been budgeted for and develop an understanding of how gifts for special purposes are allocated.
• Events – To support the wider team in hosting and preparation for events. Flexibility to work occasional evenings and weekends.
• Best Practice - To adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure that the appropriate ethical policies and practices of the RHN are followed.
• Relationship Development – to ensure effective and co-operative relationships are established and maintained with donors and also internal staff, volunteers and senior volunteers.

Essential skills

• Educated to degree level (or equivalent).
• Working knowledge of fundraising best practice, with at least 12 months experience in trusts fundraising and a proven track record of developing a trusts pipeline and securing funds.
• Possess an energetic, pro-active, ‘can-do’ attitude.
• Good IT skills with experience of using Microsoft Office, and preferably a fundraising database such as Raiser’s Edge.
• Experience of using research tools to acquire information about existing and prospective funders. Excellent prospect research and profile creation.
• Excellent interpersonal skills – relationship building and networking skills to develop and nurture donor relationships. Ability to establish rapport with a diverse range of people.
• Excellent written and verbal communication skills, attention to detail and financially numerate.
• Organised approach to work – proactive, good and methodical administrative skills, with good planning and time-management. Ability to prioritise and think work well under pressure.
• Creative thinking and problem solving skills.
• Excellent communication skills to put across compelling and persuasive cases for support with outstanding written style.
• Experience of working as part of a team as well as on own initiative.
• Disability awareness and understanding and adherence to equal opportunities, with understanding and adherence to data protection.
• Willingness to attend events, including some evening and weekend events
• Empathy for and understanding of the work of the RHN and its values.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.