Supporter Services Administrator Jobs
Job Title - Senior Research and Child Participation Officer
Contract - Permanent
Hours – 35 hours per week
Salary - £42,000 to £45,000 (depending on experience)
Location - Coram International, Coram Community Campus, 41 Brunswick Square, London WC1N 2QA
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram International is a consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves providing technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training and research covering a broad range of thematic areas. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a social researcher, with strong knowledge and expertise in child participation to contribute to all aspects of our work. The position will mainly involve taking a lead role in designing and implementing research studies, assessments, evaluations, mapping and situational analyses relating to children. We are particularly interested in the candidate having a background in participatory work with children. International travel to the range of countries in which Coram International works is an essential part of this role and will be for periods of between 1 to 3 weeks (per mission), up to a total of approximately 3 months per year.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: 23:59:59pm, 11th October 2024
Interview date: Weeks commencing Oct 14th and Oct 21st
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Are you a superb and proactive administrator who enjoys working as part of a committed team to ensure things run smoothly and efficiently? We are looking for a Corporate Relationships Executive to support our work with industry, in particular our wonderful network of Corporate Members. If you are searching for a role with elements of communications, project management, and the chance to lead on processes, please consider applying.
This role supports the Business and Industry team at EngineeringUK – we work with our network of Corporate Members, Professional Engineering Institutions and others who fund our work in education and with young people, including the annual Big Bang Fair.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
· We are collaborative. We listen, share and work in partnership to achieve our vision
· We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
· We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
· We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
The Corporate Relationships Executive provides administrative solutions and support to the Business and Industry (B&I) team, with a particular focus on supporting our work with Corporate Members. Reporting into the Head of Corporate Relationships, this role works closely with the Head and three Corporate Relationships Managers, and the wider B&I team, to ensure the smooth running of our membership network and other stakeholder relationships. This includes taking the lead on planning and drafting all communications, event and meeting management, project managing the development of new materials, and being a point of contact for our members internally and externally.
The role is London based at the EngineeringUK offices at 10 Lower Thames Street, London EC3R 6EN and will involve some (approximately quarterly) travel in the UK (including overnight). We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and core hours of 10am to 4pm.
Further details of the role can be found in the job description and person specification.
Person specification
Essential skills/competencies
· Strong administrator with ability to suggest and implement improvements to processes
· Track record of high-quality event and meeting management
· Ability to work across a team and wider organisation, with many relationships managed virtually
· Experience using all Microsoft systems, with proficiency in Excel and PowerPoint.
· Good quality writing skills, with ability to write concisely and clearly
· Experience of managing a varied workload and organising your time effectively
· Good research skills, with ability to synthesise information quickly.
· Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Education/level of experience
· There are no firm requirements but this role will suit someone with a few years of relevant experience
· Helpful previous experience includes managing a CRM system and having had a role in externally-facing client or member relationships
· Experience of STEM outreach, working with young people, and working with businesses would all be advantageous but not essential
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 12:00 noon on 29th September.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 30th September. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be 7th October.
What can we offer you?
• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination
Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Wiltshire Council and need an energetic, and imaginative person to coordinate things for us.
You will lead the Wiltshire Community Micro-enterprise Project which will support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home or in their communities. In this way we will help people to get the support they need to live the life they want.
To do this job you must:
- Understand the world of care - but maybe feel it could do with a bit of a shake up!
- Be a real people person - able to work well with all sorts of folks with confidence.
- Instinctively make connections - and join up dots that are sometimes less than obvious.
- Be able to spot what people are good at and nurture it.
Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the Wiltshire area.
Follow the link to download an application pack which includes the job description and person specification.
Closing date for applications is 5.00pm on 1st October 2024 and interviews will take place on 8th October 2024 in Trowbridge.
We welcome applications from people from all sections of the community.
The client requests no contact from agencies or media sales.
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CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation.
The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff.
The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.
We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.
They will ideally also understand CASPA’s key work areas.
We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
If you are keen to join us at CASPA and believe you have what it takes to take on this role, please read through the Job Description carefully to learn more about what is required in the role and person specification.
Please apply with your CV and a one page Supporting Statement (cover letter) highlighting your motivation for the role, your motivation for working for the organisation, as well as your key skills/experience in relation to the Person Specification in the Job Description. (Please note that generic cover letters will not be accepted).
The client requests no contact from agencies or media sales.
Step Up Hub
Established in 1996, Step Up Hub is a grassroots charity in the London Borough of Brent dedicated to addressing the root causes and consequences of poverty and inequality within disadvantaged communities, especially within the global majority. It offers an array of services covering welfare, education, training and skills development, as well as on mental health, cost of living, and physical wellbeing. It adopts a whole village approach in its work and values working together to secure a shared sustainable future for all.
‘I AM Brent’ consortium
Step Up Hub leads a consortium, known as I AM Brent, that consists of six well-respected local charities who are working together to address the root causes and effects of violence affecting young people in the London Borough of Brent.
Programme Description
The programme is part of the Mayor of London’s flagship violence reduction programme, known as MyEnds. It is a place-based violence reduction initiative that adopts a public health approach. The consortium is providing an array of positive opportunities for young people and support for families, including through tailored interventions. The programme also aims to improve statutory and voluntary organisation networks and access to referral, and to ensure the voices of young people and community members are built into provision. The work is focused on the Church Road Estate, Stonebridge Estate, St Raphael’s Estate, Chalkhill Estate and Harlesden Town Centre areas.
The Role of the Programme Manager
The Programme Manager will act as the glue between consortium members and provide a key link with statutory bodies, voluntary organisations, and the community. The Programme Manager will be responsible for supporting consortium members with project deliverables where necessary, optimising the integration of provision, overseeing referrals, and brokering community partnerships. The Programme Manager will also schedule meetings and shared activities, provide secretarial support, and represent Step Up Hub and the consortium at relevant meetings.
In addition, the Programme Manager will:
· be responsible for line management of two other Step Up Hub staff members working on I AM Brent programme deliverables, a Network and Communication Lead and a Community Engagement Lead,
· manage, report on, monitor and evaluate the progress of interventions,
· report to VRU, attend VRU meetings, and cascade relevant information from the VRU to consortium members,
· be responsible for engaging stakeholders and community partners, identifying and leveraging their skills, expertise and assets, and leading on youth and community forums
· help engender an environment of trust and collaboration to support stakeholders and community partners engage positively with Step Up Hub and the consortium,
· manage a grant pot and support the delivery of small projects that are funded from it,
· work to actively promote the consortium and Step Up Hub’s activities, as per the organisational guidelines, through producing publicity materials and written reports for regular newsletters and by keeping the website updated,
· coordinate and monitor project budgets, working alongside the finance officer as required,
· ensure that safeguarding is central to the service delivery and is systemically built into case management processes,
· ensure equality of opportunity is embedded in all service delivery by Step Up Hub and consortium partners,
· provide secretarial services for the project steering group, progress meetings and small grants awarding panel.
The programme manager will be supported by the Step Up Hub senior leadership team and consortium partners on all aspects of programme delivery.
The client requests no contact from agencies or media sales.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
We are looking for a Corporate Performance and Reporting Manager in our Clerk of the Parliament’s Office at the House of Lords. This is an exciting opportunity to use your strong analytical skills and flair for communicating and engaging a range of stakeholders, to drive progress against our strategic objectives and report on our performance.
This is a hybrid working opportunity where you will work on-site at Parliament 3 days per week, with 2 days per week working remotely. This is a fantastic role for someone who enjoys working with varied and high volumes of data, can build strong relationships across a large organisation and can work in a fast-paced, unique environment.
You’ll be accountable for –
- Acting as operational lead for the Administration’s approach to corporate performance management, including the implementing and reviewing of the House’s performance management framework.
- Building partnerships with Heads of Office, service leads and others across the House to embed, co-ordinate and continuously improve performance metrics and baseline performance.
- Providing a leading voice in the co-production of the quarterly performance report to the Management Board and Finance Committee.
- Embedding performance measuring and reporting approaches that meet the best functional standards, using a range of management data to provide accessible and actionable insights.
- Working with other colleagues across Parliament to help to ensure that other performance monitoring processes allow for comparison.
- Working with Parliamentary Digital Service, and the House of Commons to develop common practices for Corporate Performance Management across Parliament.
If this sounds like something you would like to hear more about, please apply below.
What we’re looking for
- Corporate Performance Management knowledge including relevant experience of corporate performance management and corporate governance processes.
- Strong Analytical Skills including the ability to gather and interpret complex information from a range of sources with differing data quality, visualising data to present the data in a meaningful way to both technical & non-technical audiences.
- Communication Skills such as the ability to find accessible, insightful and creative ways to present data in order to support the production of timely, credible and concise reports through a range of delivery modes.
- Building stakeholder relationships, with experience of developing effective working relationships and working collaboratively across a range of stakeholders in a complex environment, including with senior managers.
- Personal effectiveness with excellent organisational and time-management skills, with the ability to manage your own time and deal effectively with conflicting demands.
- Organisation and forward planning including experience of planning schedules of work and liaising with others to ensure deadlines are set, maintained, and met.
It would be even better if you had…
- Relevant corporate governance/performance management qualifications
- Experience of working in the public/parliamentary sector
The job description provides full details about the role and what we are looking for.
What you’ll get in return
- 30 days annual leave (increasing to 35 after one years’ service)
- Generous pension scheme
- Discounts from well-known brands and retailers
- Parliamentary health and wellbeing programme
- The opportunity to witness history in the making!
The work we do is vital to House of Lords, and you will be a pivotal member in the team strengthening the work of the House. The House of Lords is the second chamber of the UK parliament. It is independent from and complements the work of the House of Commons to:
- Make laws
- Check and challenge the actions of the government through questions and debates
- Investigate public policy and provide a forum of independent expertise
Please complete your online application by 23.55pm on Sunday 29th September 2024.
If you require any reasonable adjustments during the application process, please contact us.
Job offers are standardly offered at the minimum of the salary range.
The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all candidates regardless of their age, caring responsibilities, disability, gender/sex, gender reassignment/trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation and socio-economic status. The Administration will also consider flexible working arrangements and reasonable adjustments.
We welcome and encourage job applications from people of all backgrounds. For this role we particularly welcome applications from groups which are currently underrepresented within the team, including applications from Black, Asian and ethnic minority candidates and candidates with disabilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary of Role and Person:
The Volunteer Coordinator supports the development and management of volunteer roles at The Jumbulance Trust. This includes recruiting, training, and retaining volunteers, particularly those in carer and fundraising roles. All administrative duties involved in creating records and storing personal data of volunteers.
This role is suited to a person with integrity and core values which reflect the ambitions of the Jumbulance Trust. We are committed to equality and diversity in our organisation as a leading provider of accessible services.
Driver with own vehicle preferred, adhoc travel will be required in this role.
Objectives:
- Increase volunteer numbers and placement opportunities.
- Ensure all volunteer activities comply with health, safety, and legal standards.
- Develop new roles to support fundraising and service expansion.
- Enhance the Trust's reputation as a provider of quality respite holidays and DoE Gold residential activities.
Key Responsibilities:
Volunteer management
- Recruit, onboard, and train volunteers in collaboration with the Senior Administrator and Trustees.
- Match volunteers' skills with the needs of Assisted Travellers, including home visits for assessments.
- Maintain volunteer records and ensure compliance with Data Protection regulations.
Training and Support
- Develop and deliver volunteer training, both face-to-face and online.
- Arrange regular online meetings to provide feedback and support to volunteers.
- Ensure high-quality volunteer experiences and address any complaints or concerns.
Development and Recognition
- Promote Jumbulance Trust as a top choice for volunteers by attending events and building community relationships.
- Recognise and celebrate volunteer contributions through awards and other acknowledgments.
Strategic Initiatives:
- Develop new volunteering opportunities and support Corporate Social Responsibility initiatives.
- Establish training placements with nursing and health professions students.
- Produce quarterly and annual reports on volunteer activities and outcomes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Caerlow Trust is recruiting a Grants Officer to join our small but expanding team based in West London.
The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of humanitarian relief: hunger, homelessness, and addiction.
Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus. The ambition is for the Trust to develop rapidly to become a versatile and flexible organization that will have a very real impact and make a huge difference to lives.
The Grants Officer is a new role and will join at an exciting time, having an important part to play in turning this ambition into reality.
The Grants Officer will provide a range of services that will support the Trust’s grant management cycle including research, assessment, database management, reporting and evaluation. They will also be a key contact for grant applications and recipients to support them throughout their relationship with the Trust. Please refer to the attached document for full details of the role and what we are looking for.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.
In more detail
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.
About You
You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.
Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role. If you would like an informal conversation before applying, please let us know
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Fundraising Executive – Shropshire in order to raise agreed income by developing relationships with existing supporters, creating and building links with new supporters, and raising awareness of the cause within their defined area.
This full time, home based position covering Shropshire.
As a Fundraising Executive you will:
- Work with the Community Fundraising Manager to support the delivery of the fundraising strategy, developing regional plans to support growth and development, focusing on building strong and long-lasting relationships which will increase income and loyalty to the charity.
- Support the development of a robust prospect pipeline of opportunities, identifying and cultivating leads, re-engaging lapsed supporters and generating potential leads in collaboration with the Fundraising team.
- Organise and host quarterly meetings for Shropshire volunteers
- Manage donor records for the Shropshire region
- Give presentations, talks and pitches to a variety of audiences
To be successful, you must have experience:
- Experience of building and maintaining successful relationships with customers, clients or supporters
- Experience of working in a customer service role
- Experience of general office administration and support
- Experience of working to and achieving financial targets
- Experience of using a customer database, such as Access CRM or similar
- Experience of communicating with a wide range of audiences
- Experience of working/volunteering in a fundraising environment would be desirable.
- Experience of working with volunteers and/or supporters would be desirable
- Good communication skills, both verbal and written
- Valid driving license (manual)
Salary: starting salary £26,000- £28,000 per annum
Contract type:Full-time, permanent, flexible working
Location- Home based, candidate must live in Shropshire
Closing date: on rolling basis
Interview: ASAP
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Responsible for driving the growth and retention of membership at The Textile Institute (TI). This role is crucial in ensuring that the TI’s membership base—both Individual and Corporate expands across all disciplines in textiles, clothing, and footwear worldwide. The Coordinator will engage with internal and external stakeholders, promoting the benefits of membership and supporting the overall objectives of the Institute.
The Senior Membership Coordinator will oversee and coordinate membership services, ensuring a high level of member satisfaction and engagement. This role requires strong organisational and communication skills, as well as the ability to manage multiple projects simultaneously. You will be responsible for streamlining membership processes, optimising workflows, and supporting the overall goals of the Institute.
Reporting directly to the CEO and working with members of the organisation from around the world and external clients, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach. This is primarily an office-based role although with hybrid working.
Opportunity to travel, attend some great events both in the UK and overseas.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
Location: Rochester Airport, Kent
Contract: Fixed Term Contract, Part time
Hours: 22 hours per week
Salary: £24,310 per annum (pro rata to working hours)
Benefits:
- 33 days annual leave rising with service Occupational
- Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme Group Life
- Assurance Cover Group Income
- Protection Cover Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
The Volunteering Coordinator is a key point of contact for our volunteer network, supporting the coordination of their activities and providing administrative assistance to support the volunteers to thrive. The Volunteer Coordinator will support a ‘culture of volunteering' and ensure the critical role of volunteer is understood and valued across the whole organisation.
By working collaboratively with the wider Income Generation and Corporate Services Team and their peers, the Volunteering Coordinator will aim to ensure that our volunteer network is co-ordinated effectively to meet the current demands of our income and events portfolio.
The post holder will be responsible for recruitment, engagement and training of a dedicated team of volunteers and in addition responsible for ensuring that upcoming opportunities and tasks are communicated, assigned and that enquiries are replied to in a timely manner.
MAIN RESPONSIBILITIES:
- A proactive, flexible and positive approach is essential.
- Be the primary point of contact for volunteer enquiries via phone, chat forums or email ensuring they receive responses within agreed timeframes, and always in a warm, friendly, and supportive manner.
- Have the ability to motivate, inspire and communicate the value of volunteers to all levels of the charity.
- Organise recruitment programmes and match volunteer skills to charity needs. Deliver induction and training to volunteers.
- Work with colleagues in Income Generation and Corporate Services to ensure that volunteers are kept up to date about KSS activities and opportunities, to ensure they give their time and represent us appropriately.
- Support with any volunteer administration, mail merges and maintain accurate records of volunteer details on the charity databases, social media platforms and event management programme.
- Oversee the coordination of opportunities versus volunteer sign ups to ensure volunteer target numbers are met against activities.
- Collaborate with stakeholders, local agencies, and partners to promote KSS volunteering in order arrange volunteer attendance and encourage volunteer sign ups.
- Manage successful relationships with colleagues in Income Generation, Corporate Service and Service Delivery to activity support, fundraising, and awareness-raising and ensure that volunteers comply with training and development requirements for the responsibilities they undertake.
- Be confident in managing successful relationships with colleagues, volunteers, and external partners to provide advice and guidance around policy, procedure internal & external compliance requirements and good practice.
- Work collaboratively with the HR Team and manage the DBS, onboarding, compliance, safeguarding and risk management procedures for new volunteers.
- Support at trainings sessions, volunteer meetings and social gatherings.
- Assist with the development of the volunteer experience – taking on board feedback, complaints and reviewing any processes accordingly.
- To champion the support and commitment of our volunteers within KSS, and ensuring that all members of Team KSS develop strong and appreciative relationships with our volunteer network.
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th October 2024. However, the role may close prior to this date if a suitable candidate is found.
REF-217 100
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking an Events Coordinator to join their team as maternity cover.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will begin assisting the Events Manager with the events programme and continue as maternity cover in 2025. Main responsibilities will include managing the educational events programme including in person obesity management training courses ‘Scope Schools’ as part of the SCOPE e-learning site held regularly throughout the year, and monthly educational webinars, alongside the Head of Education.
Also working with Head of Policy on medium sized events such as the Global Obesity Forum in person in New York in September 2025, and other smaller policy and fundraising meetings throughout the year. Also included in the role is managing webinars for World Obesity Day and other campaign days.
It will also involve managing the planning of the bi-annual congress the International Congress on Obesity to be held in Mexico City June 2026, overseeing the work of the PCO and organising committees to ensure development is on schedule and key milestones are achieved.
Essential skills and experience - experience of managing medium sized global events and conferences on an international scale, working with global stakeholders. Excellent administration and organisational skills, right to work in the UK and able to travel internationally on a regular basis.
The client requests no contact from agencies or media sales.