Supporter Services Administrator Jobs
Malvern Cube Centre Manager
We are recruiting a Centre Manager for Malvern Cube. This is an exciting opportunity for an experienced, enthusiastic and community aware person with excellent people skills to manage the Centre and lead our further development.
About Us
Malvern Cube is an exciting volunteer led community and arts centre run by Malvern Youth and Community Trust, a registered charity. At Malvern Cube, our mission is to offer an inclusive environment for Malvern people where they can come together and share a feeling of community. We do this by:
- Facilitating a varied, exciting programme of activities, events and performances
- Managing Malvern Cube to be an affordable, versatile and sustainable space.
We are a values-based organisation operating 'for the community, by the community'. This means that delivering community benefit is at the heart of all that we do. We take pride in being responsive to community need, accessible, inclusive, affordable, ethical, diverse and sustainable. We have strong environmental credentials and use solar power to help an older building meet modern standards of sustainability.
We hire rooms to individuals, groups and clubs for educational, social and therapeutic purposes and our clientele are aged from 0 - 104! Our annual footfall is around 3,000 (and growing!), and we have over 50 classes and activities running each week. Our theatre space is well used by a variety of both well-known and amateur performers and we have three resident theatre groups. We are proud of our in-house cafe, The Garden Cafe, which prepares nutritious, affordable and delicious food fresh on site every weekday, using locally sourced ingredients. And our sister charity, Cube Youth, provides regular youth club activities and a Youth Café.
As well as our Centre Manager, the staff team includes our Administration Manager, caretaker and cafe staff. We also have a great team of volunteers, and a strong Board of Trustees responsible for the governance of the charity. We receive no external funding and operate largely from hire income and successful applications for grant funding.
The role
As Centre Manager, you’ll play a vital role in ensuring the smooth day-to-day running of this busy, vibrant community centre and engaging with the community and hirers to present a welcoming, friendly and inclusive atmosphere. Your role will include:
- promoting Malvern Cube and what it offers, developing and maintaining a strong community presence and ensuring that the facilities are well used and hire income is maximised.
- ensuring the effective robust financial management of Malvern Cube and providing regular financial reports to trustees.
- leading and developing the staff and volunteer teams
- contributing to the development of Malvern Cube's strategic plan and leading on key aspects of its implementation.
- day-to-day interface with centre users, hirers and the general public.
About you
Do you have drive, passion and vision, proven success in community and arts centre management, excellent leadership qualities with ability to motivate and inspire others? Do you thrive in a fast paced, varied and friendly environment? If the answer is yes, we would love to hear from you.
This job is for you if …..
- you have a genuine passion for working with community groups and managing and developing community services and activities, and can inspire others to support through your enthusiasm.
- you have experience of successful people management, team building, and supporting staff and volunteers.
- you know how to effectively develop, manage and report on a budget
- you work strategically to understand what needs to be achieved and design solutions collaboratively with others
- you have excellent oral and written communication skills, and the ability to communicate effectively with a wide range of stakeholders.
- you know how to organise, prioritise and delegate a varied and unpredictable workload and develop and implement effective operational systems.
·25 days annual leave in addition to bank holidays
·Sick pay scheme
·Stakeholder pension scheme
37.5 hours per week (full-time), approx. 8.45 – 4.45 Monday to Friday; some evening and weekend work may be required.
Please submit a CV and a supporting statement. Your statement is an essential part of your application and should set out why you are applying for the role, and what you will bring to it. Please provide information about your experience, skills, knowledge and achievements, referring specifically the areas set out in the Job Description and the Person Specification and giving examples and evidence wherever possible.
Interviews will take place on Tuesday 22nd October 2024.
The client requests no contact from agencies or media sales.
Job title: Director of Fundraising & Communications (High Value Specialist)
Salary: £70,000 (neg)
Location: Hybrid - Central London (2 days, Tuesday and Thursday in office)
Contract: Permanent, Full-time (flexible working hours available)
Role summary
Bowel Research UK, the UK’s leading bowel cancer and bowel disease research funder, is seeking a Director of Fundraising & Communications, a new role for our charity. This is a great career development opportunity for a high-value fundraising specialist looking to broaden and deepen their skills and experience in leading Bowel Research UK’s fundraising and communications activity. If you are looking for a new challenge or, if you are considering stepping up into your first Director role, this could be just the opportunity you are looking for.
About Bowel Research UK
Every year over 16,000 people die from bowel cancer in the UK and over a million suffer from bowel disease. By researching cutting edge treatments, funding truly ground-breaking ‘proof of concept’ research, and getting behind some of the most promising young researchers destined to achieve breakthroughs, Bowel Research UK is saving and transforming literally millions of people’s lives around the world.
What we are looking for
This is a role for a rising leader who has a genuine passion for BRUK’s vision and the energy and determination to drive forward our mission. Our ideal candidate will have a strong background in high value, especially major donor, fundraising who can excite and motivate individuals to support Bowel Research UK’s mission. Working closely with a highly talented group of Trustees, staff and expert volunteers, we need someone with the ability to build and mobilise the resources and relationships required to have a major impact on our vital research funding.
As this is a small charity, along with the ability to lead the organisation’s fundraising and communications, you must be willing to roll up your sleeves to get stuck into the work too.
Why come and work for Bowel Research UK?
- This is a great career development opportunity for a high-value fundraising specialist to broaden and deepen their skills and experience in leading Bowel Research UK’s fundraising and communications activity.
- An opportunity to play a key part of leading the creation and implementation of a new organisational strategy that will inform this role’s development of new fundraising and communications strategies.
- We have an ambitious Board of Trustees who are ready to invest in fundraising and communications development to increase the charity’s research impact.
- We have a new Chief Executive with more than 25 years of fundraising and general charity management experience who is keen to work alongside this post in leading organisation-wide step change and innovation.
- You will be part of a friendly, collaborative and passionate team working towards an important and valuable shared goals.
Recruitment timeline:
Deadline for applications is 9am, Wednesday 9th October 2024.
First, virtual interviews w/c 14th October 2024
Second, in person interviews w/c 21st October 2024
The client requests no contact from agencies or media sales.
Preventative Advice Caseworker
Do you have experience in giving accessible advice? Can you support people with a learning disability and their families by creating preventative advice resources? Are you organised and can manage a varied advice caseload? Yes, we may have the role for you.
Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health, and community care, to people with a learning disability, their families, carers, and professionals working with them. Some of this advice will be live caseload, and some will be in preventative advice packs that you have created, these will then be added to the Mencap website and distributed by you through community networks.
The Learning Disability Caseworker role can be based where you want to work from, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until September 2027.
We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
· Level 3 qualification in giving advice or an equivalent relevant qualification or experience in a specific advice area.
· Strong communicator with analytical skills.
· Experience of working in an outcomes and impact focused advice service, including safeguarding
· Experience of working with a CRM system and keeping clear advice records
· A robust understanding of data protection and confidentiality.
· Excellent I.T skills including the use of Microsoft Office tools.
· Well-developed listening and diagnostic skills.
· Knowledge of social care, healthcare, and welfare benefits.
· The ability to communicate clearly in another language is desirable, but not essential.
· Please view the job description for full details of the skills and experience required.
If this sounds like the role for you, please apply now with an up-to-date CV outlining your relevant skills and experience. This vacancy will close on Friday 11th October 2024 and interviews will take place shortly afterwards, on Microsoft Teams.
This role is funded by the National Lottery.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the award of a new contract, we are looking for new Advocates to join our team in Fife and the surrounding area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by Scottish Government, local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for Advocates to join our team covering Fife and the surrounding area. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home, hospital, care homes or other suitable community venues and be home based for administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, attending tribunals or review meetings ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on Sunday 29th September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
About you
We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.
About the role
The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you the ideal person for the post
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
To participate in running the advice line service and responding to enquiries made to CFAB:
-
Offer advice to local authority professionals, NGOs and individuals on international child protection issues and casework
-
Advise on CFAB referral procedure and fees
-
Send follow-up information and documents to enquirers
-
Liaise with overseas partners for advice and country-specific information
To manage a caseload of allocated cases originating from the UK or overseas:
-
Offer advice and guidance to referrers on good practice in international child protection casework
-
Assess cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
-
Prepare information for referral abroad or to an agency in the UK
-
Establish, develop and maintain good relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution
-
Ensure smooth implementation of finance systems including invoicing for casework
-
Ensure that all cases are dealt with in a manner consistent with CFAB guidelines and good practice standards
To support administration and quality assurance of CFAB’s case management:
-
Collate and compile data on country information
-
Input new case referrals to electronic case system
-
Support the preparation for weekly case allocations meetings
-
Monitor incoming email enquiries and referrals
-
Liaise with social work database provider on behalf of the Social Work Team
-
Update and maintain team databases
To support the development of the Social Work Team and wider CFAB team:
-
Participate in social work and CFAB team meetings
-
Actively participate in regular supervision meetings with line manager
-
Represent CFAB appropriately to external partners
-
Contribute to special projects and training delivery as required
To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
-
Degree level education or equivalent work experience
-
Understanding of the local and international rights of children and families
-
Understanding of the needs of children separated from their families and at risk of harm
-
Ability to respect and maintain confidentiality
-
Be self-motivated and able to work independently
-
Ability to establish good relationships with service users and stakeholders
-
Reliability and commitment
-
I.T. literate
-
Fluency in English
-
Ability to plan, record and evaluate through recording and written reports
-
Ability to work non-judgementally with vulnerable clients
-
Ability to prioritise workload
-
Ability to work as part of a team
-
Right to work in the UK
Desirable:
-
Work experience in relevant child and family work
-
Experience in advice work/working on a helpline
-
Fluency in Spanish, French, or another language
-
Good presentation skills
-
Experience of working with vulnerable children or adults
-
Knowledge of Salesforce
-
Knowledge of domestic and international child protection legislation and policies
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
The client requests no contact from agencies or media sales.
Job Title: Independent Mental Health Advocate
Service: Coram Voice
Contract: Permanent – Part Time
Hours: 18 hours per week
Salary: £11,755.54 - £13,351.88 per annum (FTE £22,858 - £25,962), Subject to IAQ or IAP IMHA Qualification
Location: North East (Homebased with travel to Morpeth and Prudhoe in Northumberland)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice exists to enable and equip children and young people to hold systems to account, to challenge and support them to do their jobs properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Our Advocacy services we provide advocacy direct to children and young people in a variety of situations. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
We are looking for an Advocate to join our team in the North East. We are seeking applicants who have transferable skills, a willingness to learn, a desire to promote the rights of children and young people and
- already have an IAP City and Guilds Level 3 or IAQ City or Guilds Level 4 in Advocacy, who have completed the specialist unit in Independent Mental Health Advocacy, or
- a wiliness to undertake the IAQ City or Guilds Level 4 in Advocacy.
You will work to empower and support children and young people to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people with a mental health needs.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
What you will receive
We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave and an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.
You will get a genuine opportunity to make a difference every day.
Recruitment process
Our Children’s Rights Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing Date: 12pm, Tuesday 1st October 2024
Interview Date: Tuesday 15th October 2024
General consideration for applications
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We have an exciting opportunity for a Team Leader to join our Southwest prison service based in HMP Portland. Our Team Leaders at Change Grow Live play a pivotal part in supporting the wider teams, working with people to help them change the direction of their life, grow as an individual, and live life to its full potential.
Working under the direction of the Service Manager, the post-holder will support and lead a team of staff within the prison estate and be able to respond to a changing and challenging work environment. This is an excellent opportunity for someone already working within the prison/criminal justice field looking to take the next step in their career with a charity dedicated to supporting your personal and professional development.
Where: HMP Portland, Dorset
Full Time Hours: 37.5 hours per week
Full Time Salary: £34,700.09 - £36,635.38 (Pro Rata for part time hours)
Responsibilities
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
About the role:
- Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
- Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota
- Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning
- Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments
- Support staff to improve service user outcomes through observed practice, providing timely values-based feedback
- Develop and sustain key relationships within the HMP environment particularly those relating to the Health and Well-being model
- Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures
About you:
- Educated to degree level or equivalent experience
- Excellent interpersonal skills at all levels to engage, build relationships and influence
- Ability to lead, inspire and develop a team
- Adaptable and able to work in a challenging and changeable environment
- Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances amongst Service Users
- Experience in managing a caseload of Service Users with complex needs
- Proven track record in managing incidents of challenging behaviour
- Experience of culture and change management, staff engagement, service improvement
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you
Please note: This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
Application FAQs
Finance and Resources Manager (Full Time)
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
In return for joining us, we will offer you:
A salary of £32,000 - £34,000
Hours - 40 Hours per week
Additional salary enhancements after 1 year, 3 years and 6 years of service (in addition to any cost of living increases agreed by the Board of Trustees)
- 25 days annual leave per annum, plus bank holidays
- Development and training opportunities
- Pension scheme
- Employee Assistance scheme. Death in Service benefit and Health care scheme.
Closing date: 6th October 2024
Interviews expected to be held: 21 and 22 October 2024
Applicants will be shortlisted according to how well they meet the person specification. Please highlight and explain how you meet this specification in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not be able to progress applications where the supporting statement does not address the criteria for the role being applied for.
Please see the job description and person specification attached and submit your C.V. and supporting statement (which will cover your experience and ability to fulfil the job description).
The client requests no contact from agencies or media sales.
John Lyon’s Charity is delighted to be recruiting for an Office Manager to join its dynamic our team. This is an exciting time to join the Charity as it embarks on a new chapter of our strategic objectives in grant giving. We are looking for an Office Manager to organize and coordinate administration duties and office procedures. The Office Manager will be responsible for providing receptionist duties and be the Charity’s first point of contact by telephone and for in person visitors, they will respond to enquiries received by post, telephone, or email, provide office and facilities management support to the Charity staff team, and provide executive assistance and diary management to the Chief Executive. The role is to create and maintain a pleasant work environment, ensuring high levels of organisational effectiveness, communication, and safety.
We want to hear from you if you’re a proactive problem-solver with a knack for keeping things organized and a flair for fostering a positive atmosphere. We are looking for an individual with experience of office management and administration including diary management; excellent organizational skills with experience of managing immediate and long-term deadlines, processing invoices, computer literacy including knowledge of Microsoft tools (Word, Excel, and Outlook), able to work effectively as part of a team and on own initiative and work calmly under time pressure managing day-today operation.
The role is open to individuals seeking a full time or part time opportunity.
We support and encourage applications from people from a variety of backgrounds, experiences, and skill sets, including people from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support sets to join us and help shape what we do.
Salary: £33,000 + generous pension contribution.
Location: This role is office based.
Deadline: 12noon Tuesday 1st October
First Round Interviews: Wednesday 9th & Thursday 10th October
Second Round Interview: Wednesday 16th October
Education is at the heart of John Lyon’s Charity because it enables us to have the greatest possible impact on Children and Young People in our Benef
The client requests no contact from agencies or media sales.
The Development Coordinator is a new role created to enable the Worthing Theatres & Museum Development team to raise crucial funds that will support the organisation in achieving its ambitious goals.
WTM has recently undergone a significant fundraising review and a new strategy is now in place. This strategy reflects the organisation’s need to increase fundraised income over the next 3 years (2024 - 2027) to meet its ambitious creative and capital plans to deliver on its mission to offer transformative creative experiences for the community of Worthing.
The postholder will work closely with the Head of Development and Development Manager to deliver the ambitious fundraising strategy for WTM. They will be responsible for raising funds of up to £10,000 per application from primarily Trusts and Foundations and some local corporate partners, and supporting the team with operational tasks including financial processes, events and communications.
Main Duties, Tasks and Responsibilities
Fundraising and Relationship Management
● Manage relationships with Trust and Foundation funders giving up to £10,000 per year including ongoing donor stewardship, reporting writing, crediting etc.
● Secure new income by applying for grants and funding of up to £10,000 to support a range of WTM projects from Trust and Foundations and from local businesses including researching trusts and businesses, identifying suitable projects within the WTM portfolio to apply for, writing bids etc.
Development Operations and Support
● Lead on supporter crediting for the department ensuring that all supporters are acknowledged in relevant digital and print materials across the year.
● Act as day-to-day point of contact for the Development team’s use of the Spektrix database ensuring best practice.
● Work with the Finance team to monitor Development income on a monthly basis and report back to the Head of Development and Development Manager.
See attachment for further responsibilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Project Assistant to support our Programmes Team in Glasgow on the Reclaiming Our Power project.
Deadline: 5pm on 7 October 2024
Location: Glasgow
Salary: Starting salary £26,125 rising to £29,260 pro rata to 0.5 full time equivalent.
Hours: Part time, 0.5 full time equivalent – currently 16 hours per week.
Contract type: This is a fixed term contract, ending on 30 September 2026.
This exciting Project Assistant role will work closely with the Programme Development Officer to support the development and delivery of Reclaiming Our Power. Reclaiming Our Power will explore the impact of racist microaggressions on mental health through creative peer support workshops with people with lived experience of racism, and will use learning to co-design and co-deliver learning opportunities to people working in the public and charity sectors delivering Glasgow’s services.
This project and role are funded with thanks to the National Lottery Community Fund Scotland.
What does the role involve?
- Organising events including creative peer support workshops, volunteer meetings, and training sessions
- Supporting the co-development and co-delivery of tailored training to people training/working in public-facing services
- Acting as a key point of contact for group participants and volunteers, building relationships with them and responding to queries and concerns
- Outreach work with people from Black and minority ethnic communities (including refugees and people seeking asylum) and organisations working with them across Glasgow
Requirements
What skills, knowledge and experience are we looking for?
- Demonstrable experience of organising and running community led initiatives
- Experience of supporting event management, both in person and online
- Ability to build effective relationships and work collaboratively with individuals and organisations across a wide variety of backgrounds
- We are particularly interested in hearing from people with lived experience of the challenges faced by Black and minority ethnic Communities
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
Other information
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Monday 7th October 2024 and we are unable to accept late applications. Interviews are planned for Tuesday 22 October. You will be asked to deliver a presentation on the day of the interview.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Funded by the Armed Forces Covenant Trust & NHSE, this work will transform the experiences of female veterans, and address barriers to access in areas including health and wellbeing, transition and employment, care, finance and pensions, housing, terms of service, historic hurt and loneliness. Collaborating across government, statutory, charity, and commercial organisations, the project will innovate within the sector, design sustainable provisions and translate research into action.
Reporting to the Project Lead for the Female Veterans Transformation Programme, you will be responsible for delivering the communication and engagement strategy during the course of the programme. This includes engagement and consultation with key stakeholders including Office of Veteran Affairs, MoD, NHS England, devolved nations health services, Royal Navy, Army and Royal Air Force (including Associations and charities), Veterans Commissioners, other veteran-facing organisations aligned through the Cobseo Female Veterans Cluster Group and female veterans themselves.
The post will be hosted by the WRAC Association who are an inclusive employer seeking to attract and employ the best people from the widest talent pool and committed to supporting our staff and the female veterans we serve.
If you see yourself as the motivated, self-starting and engaging officer of this transformational project, we look forward to receiving your application. All applicants must be able to demonstrate current eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.
Main Responsibilities:
See attached Job Description
Hours of work:
35 hours a week, Monday to Friday 9.30am to 5.30pm, excluding an hours unpaid break each day, Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).
Location:
YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB
Salary:
£33,280.00 to £37,440.00 per annum depending on qualifications and experience
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years service to a maximum of six weeks after six years service. The holdiay year runs from 1st April to 31st March each year. (Pro-Rata for Part Time).
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme.
There is an YMCA East Surrey pension scheme - details available on request.
Closing date and Interviews:
Close date: Monday 30th September 2024 at 9am
Presentation and Interview date: Friday 4th October 2024
Main Responsibilities:
Service Management & Development • To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services
. • To work with the EWMH Manager to develop and implement a business plan across community services. • To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.
• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.
• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.
• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.
• To manage administration linked to the recruitment and induction of new staff. Service Delivery/Administration (Community Wellbeing Team Manager 03.06.24)
• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.
• To liaise with families and other professionals about referrals and service provision.
• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.
• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately
. • To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.
• To contribute to the development and delivery of training and parent/carer workshops as and when required. Service Monitoring & Evaluation
• To set up and maintain appropriate record keeping systems in line with data protection requirements. • To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.
• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.
• To produce client case studies for internal and external communication purposes.
Other • Any other duties are required to be performed within the grade and renumeration of the role.
• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required