Supporter Service Manager Jobs in Leeds
Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this role offers an exciting opportunity to make a real difference, putting people at the heart of what you do.
Are you a financial leader with a heart for advocacy? Do you thrive in a collaborative environment and possess a keen understanding of management accounting principles? If so, we have an exciting opportunity for you!
We are dedicated to delivering effective services for those in need of getting their voices heard in the communities in which they live. We’re in search of a Finance Director who can bring expertise, passion, and innovation to our team.
About the Role:
- Responsible for strategic financial leadership, shaping the charity’s financial direction with direction from and reporting to the Chief Executive Officer and Board of Trustees.
- Accountable for and leading on the development and implementation of financial policies, procedures, and controls, ensuring compliance with legal and regulatory requirements, including Data Protection and GDPR.
- Lead on all aspects of financial planning, forecasting, and analysis, ensuring management accounting principles are robust for sound decision making by the Senior Leadership Team.
- Ensure all budget holders are provided with the relevant training and support as non-financial managers on understanding management accounts, how budgets work, staffing appropriately within budgets and dealing with over/under spending ‘in year’ to provide consistent financial decision-making in Operations.
What We Offer:
A chance to be part of a mission-driven organisation that makes a real difference.
An inclusive and supportive team environment.
A role that is both strategic and hands-on, allowing you to see the direct impact of your work.
Opportunities for professional growth and development.
What we need from you
As the ideal candidate, you are a strategic thinker with significant experience in the non-profit sector, ideally with a recognised qualification in management accounting.
You are someone who has a commitment to transparency and ethical financial practices, you have a collaborative spirit and excel in team environments. You are adept at building rapport and fostering relationships with a variety of stakeholders.
If you have the skills and the drive to make a difference, in what we think is a rewarding role, then we would encourage you to apply today and help us drive change for a better world!
As this role is home based with travel, you must have access to a stable home broadband service, good mobile signal, as well as flexibility with working hours. A full driving licence and your own transport would be beneficial for travel to areas where public transport is not readily available.
What happens next
Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks have been completed.
We look forward to hearing from you!
Closing Date:Wednesday 14th August 5:00pm
Interview Date: To be confirmed
Interview venue: MS Teams
If you would like to discuss the role further, please contact Matthew Hilton.
The client requests no contact from agencies or media sales.
As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.
Responsibilities
Promoting CTA services, increasing uptake, and retention.
- Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
- Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
- This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
- Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
- You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
- Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
- Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
- Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
- Responsible for contributing to the MiDAS / Training newsletter
- Make the best use of social media, including content creation, to promote CTA membership and training offering.
- Work with senior leadership group to develop our sales systems and processes.
- Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.
Research, analysis and reporting
- Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
- Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
- Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
- Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.
Person Specification
Essential
Experience & Qualifications
- Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
- Experience and understanding of the community & voluntary sector.
- Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
- Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
- A qualification or experience relevant to the role and evidence of continual professional development.
- Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
- Experience working at both regional and national level.
- Ability to harness opportunities and develop campaigns to promote and sell services.
Desirable:
- Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
- Strong communication and negotiation skills, including confidence to speak and present to different audiences.
- Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
- Excellent written and verbal communication skills.
- Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
- Strong IT and digital skills – including MS Office and digital communication tools.
- The ability to work on your own initiative and prioritize workload.
- Strong attention to detail.
Values & Attitude
Essential:
- A demonstrable commitment to our organisation’s values.
- Strong commitment to, and understanding of the principles of equality, diversity and inclusion.
Full job pack available on the Jobs section of the Community Transport Association UK website.
Your application should include the following two things:
- A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
- Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to join our team in Stoke and North Staffordshire. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: S11199 Stroke Association Support Coordinator
Location: Home-based, Stoke and North Staffordshire. Extensive travel will be required as part of this role (travel will also include team meetings or other work related meetings)
Hours: Part-time, 25 hours per week (flexible working available)
Salary: Circa £19,099 per annum (FTE circa £26,700 per annum)
Contract: This is a fixed-term contract under 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 21 August 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers
· Providing personalised information, advice and support to address any needs identified
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
· Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs
· Have the ability to use basic Microsoft system
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role (at point of application and interview).
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small dynamic team and make a real difference to the future of care and support by:
- Monitor TLAP work programme, milestones, and risks.
- Report TLAP programme delivery to government and funders.
- Provide Business Support to TLAP Programme Board and ensure governance compliance.
- Co-produce business and finance policies and processes with team, National Coproduction Advisory Group and SCIE finance and HR teams.
- Manage TLAP core team functions and budgets.
- Plan and support delivery of national TLAP events.
- Line manage Business Administrative Officer and deputise for Head of PMO
What we are looking for:
· At least 10 years experience working in administrative roles
· Commitment to equity, diversity, and inclusion
· Experience of working in coproduction with people with lived experience
· Experience of coproducing processes and procedures with various stakeholders
· Skilled in all aspects of administration and budget management
· Experience of using ICT effectively
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us
Are you passionate about saving lives and making a difference every day? The Face-to-Face Fundraising Manager will lead a team dedicated to this charity's mission of safeguarding lives at sea.
As a Face-to-Face Fundraising Manager, you'll play a crucial role in the charity's mission by leading a team that engages with the public, secures regular financial gifts, and spreads vital water safety messages. You'll be part of a supportive environment where your contributions truly matter. You will be responsible for the North East region of this charities fundraising programme which covers two main hubs of Newcastle and Scarborough
Job Title: Face-to-Face Fundraising Manager
Charity type: Emergency Services
Salary: £34,000 - £35,000
Location: Remote role ideal for someone living in the Newcastle to Scarborough area
As a Face-to-Face Fundraising Manager, you will:
- Lead and Inspire: Recruit, train, and manage a dedicated team of fundraisers within your geographic area.
- Achieve Targets: Drive the team to meet acquisition targets and key performance indicators (KPIs).
- Training and Coaching: Develop and deliver ongoing training programmes to ensure your team excels.
- Stakeholder Engagement: Build strong relationships with stakeholders, site owners, and partners.
- Operational Excellence: Ensure compliance with standards and manage field team logistics efficiently.
- Reporting and Analysis: Monitor progress, identify risks, and re-forecast as needed to stay on target.
- Promote Safety: Foster a positive safety culture and lead by example.
What We're Looking For:
- Experience: Ideally, you have experience in face-to-face fundraising, either with a charity, fundraising agency, or in a regional sales role.
- People Management: Proven ability to manage and motivate a team of paid staff or volunteers to achieve goals.
- Communication Skills: Excellent communication skills and a cooperativeteamworking ethos.
- Self-Motivation: Strong self-motivation and ability to prioritise and manage your own workload effectively.
If you're ready to lead a passionate team and contribute to an organisation that makes a real impact, apply now.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Contract: Permanent, full time, 35 hours per week over 5 days
Salary: £52,265 - £65,286 + company car and competitive benefits
Location: Home based with travel across UK
Closing date: 23:59 Sunday 4 August 2024
Are you a passionate and experienced operations leader with a commitment to animal welfare? This is a unique opportunity to join our senior leadership team as the Head of Rehoming and Foster Service Operations and make a real difference in the lives of animals.
More about the role
As our Head of Rehoming and Fostering Service Operations, you'll oversee our national network of 12 rehoming facilities and foster services, managing a dedicated team committed to finding loving homes for pets in need. This is your opportunity to lead, innovate, and drive continuous improvement in our crucial services.
In 2023, we helped nearly 6,000 pets find loving homes, but thousands more need our help. That’s why we’ve invested £1 million in our Rehoming and Fostering directorate, with the ambitious goal of rehoming over 10,000 pets annually by 2026. In this pivotal leadership role, you'll witness the impact of your efforts every day, knowing you're directly improving the lives of animals.
You'll collaborate with a supportive senior leadership team and receive ongoing professional development to refine your skills. This role allows you to thrive in a positive work culture where you can build strong relationships with colleagues and drive our mission forward.
What You’ll Be Doing
At Blue Cross, we understand a fulfilling career matters. We offer the chance to play a key role in animal welfare by leading innovative rehoming and fostering services. Your responsibilities will include:
- Leading our national network of rehoming facilities and fostering services, managing a team of Operations Managers.
- Championing collaboration within the Rehoming and Fostering leadership team, ensuring smooth transitions for new services across our centres.
- Driving continuous improvement in operational practices, focusing on efficiency, income generation, and cost management.
- Building and maintaining a strong reputation for Blue Cross rehoming and fostering services.
- Developing and analysing data to benchmark practices and demonstrate their effectiveness.
- Fostering a healthy and positive culture within the Rehoming and Fostering team.
- Contributing to the wider Blue Cross leadership team with a collaborative spirit and willingness to share expertise.
- Networking with key stakeholders to foster collaboration and support for our rehoming and fostering initiatives, both internally and externally.
Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
About You
You will be a passionate leader who can navigate complexity with ease. While extensive experience within the animal welfare sector remains important, the primary focus for this role is on operational leadership with a strong emphasis on collaboration and inclusivity.
Your experience in the animal welfare sector, ideally multispecies, will be invaluable. You'll leverage your proven track record to optimise operational efficiency and effectiveness.
You'll foster a collaborative and supportive environment, empowering your team members to reach their full potential. This aligns perfectly with your experience as a sector leader, influencing and delivering strategic initiatives.
Open communication is key, and you excel at using data analysis to make informed decisions that benefit both the team and the organisation.
Building strong relationships comes naturally to you. You'll create a positive and inclusive atmosphere where everyone feels valued and heard. You're a skilled communicator who inspires and motivates your team, fostering a sense of ownership and accountability. Your strong networking skills will be essential in fostering collaboration with key stakeholders in support of our rehoming and fostering initiatives.
Your experience in performance improvement management and delivering animal welfare services within a complex organisation will be instrumental in achieving this.
In essence, you're a change champion with a passion for animal welfare who thrives on building and nurturing a high-performing team.
To effectively fulfil this role, you will be required to travel to various sites. A full driving license is therefore essential.
Desirable Animal Welfare Experience
- Animal welfare qualification
- Leadership/lean qualification or equivalent experience
- Leading in a commercial environment, delivering sustainable services or profit-making services
- Working in cross sector animal welfare working groups and forums
- Media and public speaking
- Responsibility of physical asset management
- Managing multi-million-pound operational budgets
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to a GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'Why work for us' page on our website.
How to apply
Apply via the link to the vacancy on our website and complete the online application process before the closing date on Sunday 4 August 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
What happens next?
We appreciate your application! We aim to contact all applicants as soon as possible with the outcome.
Shortlisted candidates will be invited to a virtual conversation on Microsoft Teams. This is a chance for us to learn more about you and your interest in the role, and an opportunity for you to ask questions about Blue Cross and the position.
Following your first interview, if shortlisted, we'll invite you to the final stage at our Burford site. Here, you'll gain a deeper understanding of Blue Cross through a tour and meet some of our team. We'll also invite you to complete a psychometric assessment to understand your work style and preferences, discussing your results with you before your second interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Project Manager with drive, enthusiasm, and knowledge to join our small dynamic team in creating innovative training programs to develop ethical, sustainable kidney transplant programs, saving lives in low and middle-income countries (LMICs).
Background
Our vision is that patients around the world with end-stage kidney failure will have the option of a kidney transplant locally and the chance of a life free of a dialysis machine. TLC helps to save and transform lives directly, and through transfer of skills, helps many more in the future
At TLC, we support the development of ethical, sustainable living and deceased donor kidney transplant programs, through collaboration with our specialist transplant volunteers from the UK NHS. Through various teaching methods and resources, including travel to partner centres, we empower overseas healthcare professionals (HCPs). TLC is the 'go-to' organisation for fledgling transplant programmes. We achieve this through direct training, transplant missions and observerships supplemented with mentoring, online teaching, resources and support
We are looking for a Partner Centre Project Manager who will manage all aspects of TLC partner projects. The Partner Centre Project Manager will be responsible for delivering the objectives outlined in the strategy and managing the training/mentoring programs for partner centres.
The TLC Team
Transplant Links is a small, flexible, and highly motivated team comprising a CEO, Director of Medical Activities, and Project Administrator. The Partner Centre Project Manager will report directly to the CEO, and collaborate closely with the Director of Medical Activities, working with over 50 NHS volunteers.
The Role
As we have expanded our global reach we need a Partner Centre Project Manager to develop and implement training programs in our partner centres worldwide. Primary responsibilities include project management of partner centres coordinating their training and resource allocation, and stakeholder communication (healthcare institutions, supporters, HCPs). This involves organising missions, where a team of UK volunteers travels to facilitate living donor kidney transplants in situ. These missions will be led and supervised by the project manager.
The Partner Centre Project Manager also assesses and addresses the evolving needs of partner medical centres, ensuring that the training programs remain pertinent and customised to the specific requirements of partner centres. They will monitor the program’s expenditure within agreed budgets and ensure compliance of the activities and expenditure with TLC policies, whilst also taking the lead on program reporting to supporters. Crucially, they will be responsible for liaising with local program leaders (doctors, nurses and hospital managers), volunteer HCPs from the UK and stakeholders in the field (often Health Ministries and hospital management).
Primary accountabilities include: the completion of missions within a given time frame; abiding by the policies and procedures in place to ensure the safety of TLC volunteers and staff; identifying and managing risks within programs and proposing mitigation strategies; moving each partner centre through the phases of development as per the strategy; assessing prospective partner centres; progress reporting and communicating performance; managing budgets and resourcing requirements
Example tasks include meeting online with partner centres; writing plans and budgets for overseas missions; meeting online with a current or potential sponsor of a partner centre; liaising with TLC volunteers; facilitating meetings with key stakeholders; making in person visits in UK and abroad; working with TLC volunteers to design itineraries for upcoming observerships; preparing performance reports on centre progress and KPI’s
Role Requirements - Candidate Specification
We invite applicants with strong leadership qualities and an appetite for solving complex problems to apply to join our team. Applicants should have excellent project/program management and organisational skills and at least 5 years of project management experience at a similar level, preferably with a background in a relevant international/development management or implementation role, and ideally in healthcare and the charity sector.
With demonstrable experience in designing, initiating and leading complex development processes and programs, applicants should have a significant understanding of budget management, time management, stakeholder management and financial reporting. Previous experience in successfully managing complex programs within the international development and/or health sectors is needed, and experience working in LMICs would be desirable.
The Partner Centre Project Manager will be expected to work from home on a laptop/computer and to travel overseas to partner centres as needed. They will be working both with other members of the TLC team at times and on their own. UK DBS check will be required
Please provide a covering letter together with your CV for your application to be considered
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Digital Project Manager
Responsible to: Head of Digital and Content Contract: 18 months
Location: Home based or hybrid office-based (Vauxhall). Some travel across England and Wales.
Working hours: Part-time – 28 per week
Salary: £42,000 per annum plus £3,323 London weighting if applicable (pro rata to part-time)
Valued Recruitment are working exclusively with a fantastic organisation who support carers and their families across the UK.They help carers to build communities of support and action by connecting families locally and across England and Wales. The charity support, connect and campaign – to keep families stronger by keeping them together.
About the team:
This is an exciting role, joining our newly formed Digital and Content team. As the organisation continues to invest in its digital estate to support organisational goals, the role of Senior Digital Project Manager will play a key role. You will work with the Head of Digital and Content to build a brilliant website and digital products, which meet the needs of our carers and our other key audiences.
What you need to know about this role:
In 2023, we launched an online information hub for our carers where they can find out about services that can support them in their journey. This currently sits separate to our main site. We are now working with Studio24 to bring these sites together, to create a unified user experience, with new website functionality. A key consideration for this development is our recent Department for Education contract to deliver high quality training to carers across England. As part of this service, we must ensure that carers can seamlessly book online or face-to-face training through our website. Additionally, they should have access to a wide range of online information and advice content. While some of this functionality exists within our current digital estate, not all of it does and there is room for improvement. Therefore, the redevelopment project aims to create a cohesive website experience with clear user journeys and new functionality.
The type of person we’re looking for:
We are seeking a candidate with a strong background in project management and UX. You will be experienced in managing complex digital projects throughout their lifecycle. You will be able to work collaboratively and have excellent communication skills to engage both internal and external stakeholders. You will have a genuine passion for working with and involving users in meaningful ways and have a particular interest in accessible and inclusive design. You will be able to build rapport with internal stakeholders, keeping them up to date with digital developments, explaining things in easily accessible language and obtaining buy-in from across the organisation. We are seeking someone who is curious and excited about digital developments. Who wants to explore how they can make a difference to carers lives, while understanding risks and ethical considerations.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.
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Royal Voluntary Service has an opportunity available for a Trusts and Statutory Fundraising Manager to join our team. You will join us on a full-time permanent basis, and in return, you will receive a competitive salary of £41,970 per annum. This is a home-based role with occasional National travel.
About the Trusts and Statutory Fundraising Manager role:
The Trusts and Statutory fundraising team meet donations targets by looking for suitable opportunities to apply to trusts, statutory and lottery funders to enable delivery of charitable impact. The Trusts and Statutory Fundraising Manager plays a key role in the development and delivery of the charity’s Trusts and Statutory fundraising strategy.
They attract new large funders to the charity and ensure the highest levels of stewardship to grow and maintain relationships. They investigate and maximise new income opportunities and play a key role in analysing the performance of our portfolio and progress against KPIs. They work collaboratively and influences with other members of the Fundraising directorate, and wider organisation to lead and coordinate cross team initiatives.
They lead on trust fundraising for specific RVS projects, e.g. Virtual Village Hall or dementia services. Ensures that funders’ expectations are met, and targets reached, by managing cross- departmental individuals and groups. They work with the Head of Trusts and Statutory Fundraising to create informed future plans and budgets
Hours: 35 hours, Monday to Friday
Benefits
26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata). Ten weeks company sick pay following successful completion of probation. A great pension scheme
2 x Salary Death in Service Benefit, subject to qualification. Enhanced Family Leave schemes. An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
A 24-hour doctor line, financial support with dental/optical and other therapies. A free and confidential employee assistance programme with up to six face-to-face sessions counselling included. Extensive online and on the job training to ensure you will succeed in your role
Opportunities to discuss flexible working. Opportunities to develop new skills and progress your career. The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Trusts and Statutory Fundraising Manager:
Knowledge of the funding sector and the work of the charity, making a credible ambassador for the charity. Understands and implements good funder stewardship practice. Understands the requirements of the fundraising regulator, particularly as it applies to trusts and statutory funding.
Excellent knowledge of trusts and grant givers in the UK, including giving trends. Talented writer, able to craft compelling narratives to showcase our cases for support and our impact. Persuasive interpersonal and negotiation skills.
Highly articulate and numerate. Good analytical skills, including analysing and manipulating data for project reporting. Able to consider patterns and potential and feed into future planning.
Proficient with financial information, including presenting budgets to external audiences. Solution focused, able to work with others to find solutions so that activity can progress.
Substantial (three or more years) proven track record of raising five and six figure gifts from Trusts, Foundations, or public bodies, and demonstrable experience of meeting financial targets. Experience of undertaking prospect research, pipeline management and feeding into future planning. Experience of using Raiser’s Edge or other fundraising databases.
Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our Trusts and Statutory Fundraising Manager please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is 12 August 2024. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an enthusiastic and motivated individual to join the Locality Impact team in Kent, in this home working role.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Medway.
Position: S11197 Stroke Association Support Coordinator
Location: Home-based –Medway however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week (flexible working available)
Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 4 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 7 August 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes which will help them to prevent further strokes
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
· You will have excellent IT skills and demonstrate a flexible approach to your role.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Setting up and running groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11201 Stroke Association Support Coordinator
Location: Home-based, Salford, however, frequent travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Part-time, 21 hours per week (flexible working available)
Salary: Circa £16,043 per annum (FTE circa £26,700 per annum) (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover until 15 June 2025
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 21 and 22 August 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes that will help them to prevent further strokes.
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
The post holder will have experience/background in:
· A caring profession, ideally with experience in supporting people with disabilities.
· Setting up and running support groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Home-based within the North East
About us
Our purpose is simple, to save lives at sea. Since 1824, our crews have been risking their lives to save those who are in danger of drowning. We're looking for a permanent Face-to-Face (F2F) Fundraising Manager in the North and East region to join our award-winning team! This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team.
Some of the benefits
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Health and dental cash plan
- A vehicle will be made available to you to perform your role
- Flexible working
Your role
This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters within a defined geographical area (two main hubs are in Newcastle and Scarborough) and raise vital long-term funding for the charity. This will include opportunities to work alongside other specialist teams including our volunteer lifeboat crews and lifeguards, playing an integral part in reaching both local and team income targets and contributing towards the wider objectives of the RNLI.
As a Face-to-Face Fundraising Manager, you will be tasked with focus on the following areas:
- Recruit, train and performance manage a team of motivated Face to Face Fundraisers
- Manage and develop a portfolio of fundraising locations in Northumberland, Tyne and Wear, Cleveland and Yorkshire areas
- Measure performance against Key Performance Indicators (KPIs) i.e. targets and budget
- Create and execute detailed delivery plans, mitigating for risks and opportunities
- Maintain and develop internal and external stakeholder relationships
About you
Working at the frontline of our fundraising activities, you’ll have excellent communication skills, people management capabilities, proven track record of working to targets and a passion to manage a team who engage with the beach-going public and event visitors to get their commitment for regular support for the cause.
You’ll be an effective team player with a pragmatic and solution-focused approach to problem solving and a calm approach to a busy workload. You’ll be positive, confident, determined, resilient, with very strong communication skills and naturally outgoing.
You’ll be a self-starter who can lead an energetic and innovative team to success. Able to adhere to codes of conduct, policies and be Fundraising Regulator compliant in all that you do and deliver. You’ll be flexible and prepared to work out of office hours with considerable travel throughout the year, peaking through the summer months. Substantial annual leave during the summer would not be practical for this role.
To be considered as the Face-to-Face Manager (North East), you will need:
- Ideally, proven experience and success in face-to-face fundraising. This will either have been gained working for a charity or a fundraising agency or regional sales experience
- Excellent people management skills and evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Excellent communication skills and teamworking ethos
- Self-motivation and ability to create and prioritise own workload
- This post requires a valid driving licence
- This post is subject to clearance of a finance check - satisfactory to the RNLI
Other organisations may call this role Engagement Manager, Fundraising Manager, Face to Face Manager, Regional Sales Manager.
So, as a Face-to-Face Fundraising Manager you will have the ability to lead a team to achieve targets and want to see how this role supports our organisation’s aim to reduce drowning, this could be the role for you.
Closing date: 28 July 2024.
Interview date: w/c 5 August 2024 (via Teams).
The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Advocacy and Healthwatch are powerful allies for change. As one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services, this new role offers an exciting opportunity to make a real difference, putting people at the heart of what we do.
Advocacy allows Individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves or to speak up for them when they can’t.
Healthwatch uses feedback from the public to better understand the issues facing the NHS and other care providers and make sure people’s experiences improve health and care for everyone – locally and nationally. Healthwatch can also help people to get the information they need to make the right personal choices to get the support they deserve. You can find out more about what we do on our website.
About the role
The Head of Operations will have oversight of all service delivery to ensure people are at the heart of what we do, and we are the best we can be, through:
- Setting and reaching high standards
- Promoting collective and personal responsibility
- Making best practice happen
- Championing continuous improvement.
What we need from you
We are looking for an experienced leader and manager who is skilled in building and developing effective relationships with colleagues, particularly with a workforce which is geographically dispersed. Looking for a chance to make a real impact, you will have the desire and passion to drive forward the mission and values of The Advocacy People.
Although this role is predominantly working from home the role does require monthly travel to see our local teams which are currently accross the south of England. You must have access to a stable home broadband service, good mobile signal, a full driving licence and your own transport as well as flexibility with working hours.
What happens next
If you’d like to know more, the full job description and information about how to apply can be found on our website
Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received.
We look forward to hearing from you!
Closing Date: 9am on 5 August 2024
Interview Date: 20 August 2024
Interview venue: MS Teams
If you would like to discuss the role further, please contact Sarah Deason.
The client requests no contact from agencies or media sales.
We are seeking an individual with a strong background in corporate relationships to lead on a portfolio of significant, strategic partners on a maternity cover contract.
The Corporate Partnerships Manager will be joining an established and successful team, playing a vital role in developing the sustainable growth of income through our incredible partnership network within the rail industry. The role will seek out opportunities within rail to assist the fundraising team to achieve growth in both income and donor base. The right candidate will have a proven track record of developing new business opportunities and stewarding accounts to maximum potential.
To apply for this position, please complete the application form which can be accessed from the Railway Children website.
Location: Homeworking with regular travel to office in Sandbach
Closing date: Midday, Monday 5th August.
Candidates will be assessed on application and may be contacted before the closing date.
The client requests no contact from agencies or media sales.
Location: Hybrid working with 3 days in the office (Bradford)
Contract Type: Permanent
Salary: circa £42,000 per annum
Hours: Full-time
Job Purpose:
- Lead, develop, and deliver an outstanding shared service operation.
- Take ownership of all people matters and performance, inspiring the team to deliver exceptional service.
- Provide HR advice to leaders and colleagues, supporting case work as needed.
- Ensure the colleague experience is exceptional, managing timely responses and high service levels.
- Drive a culture of high performance, aligned with SLAs and KPIs.
- Embed values, the employee brand, and a positive colleague experience throughout processes.
- Develop, deliver, and embed people policies and procedures.
- Lead reporting, dashboards, and data management for the People Team, ensuring compliance and efficiency.
- Manage all aspects of account management, from talent acquisition to workforce planning, ensuring 100% compliance and accuracy.
- Support the journey to become an Employer of Choice through strategic interventions and cultural initiatives.
- Streamline and automate transactional processes to drive continuous improvement.
- Influence and champion the people strategy, addressing business issues to enable leaders and colleagues to thrive.
- Manage HR systems and people data, ensuring accuracy and effective use.
Shared Service:
- Establish and lead a new shared service operation.
- Develop processes and procedures covering Onboarding, HR, L&D, Benefits, and reward.
- Ensure 100% compliance across all administrative functions and policies.
- Provide advice and support to colleagues and leaders on the employee lifecycle.
- Act as a key point of contact for colleagues and leaders, ensuring effective self-service.
- Develop self-serve materials and knowledge articles for ease of use.
Onboarding:
- Collaborate with Talent and Resourcing Manager to deliver outstanding onboarding experiences.
- Ensure clear timelines and KPIs are met, keeping leaders informed throughout.
Policy and Procedures:
- Review and develop people policies in line with UK legislative changes and organizational ethos.
- Develop leader toolkits for all policies and procedures.
Learning and Development:
- Coordinate and administer all L&D activities.
- Manage OD events, activities, and seminars.
- Report on and ensure mandatory training compliance.
Data & Data Compliance:
- Ensure 100% compliance across all administrative functions.
- Utilize HR insights to inform decision-making and drive improved outcomes.
- Develop HR dashboards and analytics to enhance service delivery.
Wider Team Support:
- Support in managing employee relations issues, investigations, and conflict resolution.
- Guide managers and employees, ensuring fair and consistent treatment.
Qualifications:
- CIPD Level 5 Qualified (or working towards).
Experience and Skills:
- Experience leading a shared service operation.
- Comprehensive understanding of the employee lifecycle and HR administration.
- Track record of delivering exceptional customer service.
- Strong analytical skills and stakeholder management.
- Proficiency in HR systems, processes, and UK employment law.
- Excellent communication and ability to challenge thinking.
- Experience in managing reporting, data dashboards, and compliance.
Personal Attributes:
- Highly driven and proactive.
- Organized with excellent interpersonal skills.
You may have experience in the following: People Services HR Manager, HR Shared Services Manager, HR Operations Manager, HR Service Delivery Manager, HR Business Partner Manager, HR Manager, HR Operations Lead, HR Service Manager, HR Specialist Manager, Employee Services Manager, etc.
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