Supporter Relations Jobs
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.
Who Are We?
We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.
What We’re Looking For:
· A passionate, forward-thinking individual with finance expertise
· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step
· Strong people and stakeholder management skills with a collaborative, inclusive approach.
· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.
Why Work for Us?
At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.
Make your next career move count – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
Are you an experienced Media or PR professional looking for the next step up in your career?
With homelessness rates rising, St Mungo’s is looking for a creative and driven Senior Press and PR Officer to help end homelessness and rebuild lives. You will be joining a team of 4 which includes a Press and PR Lead, a part-time Press Officer, and a part-time Senior Press and PR Officer - both focussed on Fundraising and Brand PR, whilst you will be focussed on Policy and Research PR.
In this fast-paced role, you will work to build and maintain relationships with national, regional, and trade journalists to tell varied and compelling stories from one of the UK’s leading homelessness charities. There will be opportunities to speak to services and people with lived experience of homelessness to build timely PR on some of our core issues. With this role, you can also expect to:
- Be part of a busy press office, with journalists contacting us on anything related to service visits to commentary on the Renters’ Rights Bill
- Write creatively and to a variety of audiences, using the full set of tools in your PR arsenal: press releases, opinion pieces, quick-fire comments, photo galleries, and letters to editor
- Be trusted counsel to members of the senior management team and colleagues across the organisation in relation to Press and PR work, providing briefings and practice interviews where appropriate
- Devise timely PR stunts to ensure that homelessness remains high on the media agenda
About you
You might already be working as a Senior Press and PR officer looking for a new challenge or looking for the next step in your media career. Either way, we are looking for a positive, patient, and agile communications professional who has news sense and a genuine interest in supporting the aims and ambitions of St Mungo’s. To be successful in this exciting role you will be someone who:
- Thrives under-pressure and can juggle multiple and competing demands, while prioritising your own workload.
- Is a team player who is happy to take ownership of projects and step up to support colleagues as required.
- Works with a solution focused approach who can see the ‘big picture’ and problem solve in a pressurised environment.
- Has excellent written and verbal communication skills supporting effective relationship building with a variety of different people.
- Has experience of delivering proactive PR and communications campaigns and the ability to deal with crisis communications.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 9 October 2024
Interview and assessments on 17-18 October 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Job Title: Social Welfare & Digital Support Adviser
Accountable To: C.E.O
Responsible To: Advice Services Manager
Working Hours: 35 hours per week (Full-Time)
Salary: £31,000 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14
PURPOSE OF THE JOB:
As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
- Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
- Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
- Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
- Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
- Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
- Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
- Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
- Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
- Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
- Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
- Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
- File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
- Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
- Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
- Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
Please see the full job desription and specifications and apply via the webiste with the full application forms.
The client requests no contact from agencies or media sales.
Maternity Cover
c. 30 hours per week – hybrid working with three days per week based in the office
£28,000 - £35,000 per annum depending on experience
Lady Margaret Hall is seeking a motivated, confident and passionate Donor Relations Officer to join the Development Team and ensure we deliver excellent stewardship to our donors.
This appointment is a fixed-term contract to cover a period of maternity leave. Hours and days are negotiable. The Development Team are hybrid working with three days per week based in the office. The position includes some out of hours work for event attendance for which TOIL will be given.
Lady Margaret Hall is in the early stages of a major fundraising campaign in the lead up to our 150th anniversary in 2028. Fundraising activity, particularly at the major gift and regular gift level, is increasing. This increase in donations, forecast to grow significantly as we focus on our 150th campaign, creates a fabulous opportunity for a personable, donor relations focused individual to further develop our stewardship experience.
We offer a wide range of benefits including a generous annual leave allowance, free lunches and a University contributory pension scheme. Additional benefits include a childcare salary sacrifice scheme, a bicycle purchase scheme, bus and train season tickets, eligibility to apply for a parking permit scheme, employee assistance programme, regular social events and a free annual flu jab.
For more information about the College, full details of the job description and person specification, please go to our website via the Apply button.
If you would like to be considered for this role then please submit a CV and cover letter via our website.
Closing date for applications: midday on 30th September 2024
First interviews are expected to take place on Wednesday 9th October and the second interviews are expected to take place on Monday 14th October 2024.
Location: Home based, with travel as per role requirements
Salary: £31,680, rising to £32,630 from 1st October 2024
Discipline: HR
Job type: Permanent
Expiry date: 30 Sep 2024 23:59
#Care to join us?
We are looking for an Employee Relations Advisor to join our friendly and welcoming team here at Hft.
Hft is one of the largest charities in England and Wales supporting learning disabled adults to live their life their way. We’re passionate about what we do and we use our unique understanding of the challenges facing the people we support to amplify their voices to bring about positive change. Hft was founded more than 60 years ago by a group of pioneering families who wanted a better life for their learning disabled children. We have a clear vision, we’re ambitious and fully committed to positive change for those we support and the social care sector. We’ve embarked on a journey of transformation that will ensure we can meet changing needs and extend our reach and impact.
About the role
Working in the People Operations team, the Employee Relations Advisor plays a crucial role in maintaining positive employee relations. The role is responsible for promoting working relationships, resolving conflict and ensuring compliance with employment laws and regulations.
The role provides an opportunity to guide and support managers and employees on various employee relations matters within Hft. You will be a trusted member of the People Operations Team, providing a responsive and proactive service. In this varied role, you will support in embedding employment legislation and best practice in terms of talent management, employee relations, employee wellbeing and support with the implementation of the People Strategy.
If you have proven experience within Employee Relations or Human Resources, with in-depth knowledge of employment law, regulations, HR policies and procedures, excellent interpersonal skills and the ability to effectively collaborate with employees and managers then we would like to hear from you!
About you
- CIPD Level 5 or working towards or equivalent experience
- Experience of change management
What’s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and lots of support along the way. ???????
With Investors in People and Skills for Care accreditation, we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority.
We offer:
- All Hft employees get access to the Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
- Access to a range of discounts on your favourite brands through Telus Health
- Wagestream - allows colleagues to flexibly access their pay throughout the month and utilise a range of financial support, through its dedicated app
- Access to wellbeing services including Health checks, Digital GP and mental health support via Aviva Digicare + Workplace
- Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
- 33 days holidays (including 8 bank holidays)
- A contributory pension scheme & life assurance
- Discounted mobile phone contracts with Vodaphone
- Long service awards - Hft offers a monetary award after 10 years of service
- Free DBS check
Find your place with us and change lives
STRICTLY NO AGENCIES PLEASE
???????????We reserve the right to close this vacancy early should we receive sufficient applications.
Apply Now
REF-216 535
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for an exceptional candidate to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy for and on behalf of families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
- listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight;
- provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of Inquiries;
- manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities;
- give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf;
- Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
This role is offered on a full-time basis.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
To apply for this role, please submit a supporting statement along with your CV.
Closing date: 5pm on the 17th October.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
Applications close at 9 a.m. Tuesday 8th October 2024.
Location: London / Hybrid (option to work remotely for up to 60% of work week)
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
About the role
The Donor Relations Officer is a key role within the Development Office at the University of London. You will be responsible for developing and implementing a best practice programme of stewardship, donor engagement and recognition for the University of London’s donors, ensuring sustainability and growth of the donor base. This work involves creating a rewarding donor experience and managing donor communications, organising high-level donor stewardship activities and coordinating fundraising activities to support the mission and goals of the University.
Who are we looking for?
You will come experienced in delivering a successful programme of stewardship, in the charity or higher education sectors, and a working knowledge and experience of handling confidential information. We need someone with strong interpersonal skills and the ability to liaise with high profile individuals, and thus excellent communication skills in terms of written and spoken English is needed. You will have excellent relationship management skills, including the ability to work closely and collegiately with colleagues as part of a team and across a wider organisation. Experience of building and managing mutually beneficial partnerships and networks, both internally and externally, to create opportunities for the University, is also sought. As is an ability to deal effectively with staff at all levels, demonstrating discretion and tact.
Further information
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications close at 9 a.m. Tuesday 8th October 2024.
Could you be the highly motivated individual we're looking for?
This post is fixed term maternity cover. We are looking to recruit a Project Worker in our Transition to Independent Living and Training Flat team at the Barnardo's Swansea Service, Barnardo's Cymru Western Bay Locality.
What is Barnardo's Swansea?
At the core of all Barnardo's Swansea Services we recognise the importance in building children and young people's self-confidence, resilience and emotional wellbeing.
Our services include:
- Bloom - Life coaching and befriending
- Supported Lodgings – providing supported accommodation with a host family
- Transition and Training Flats Service – independent living experiences and life skills support
- Barnardo's Wellbeing Service – emotional wellbeing support for children and young people aged 9 to 17 years
As part of the Transition Training Flat Service you will undertake direct, planned and structured one to one and group sessions with young people. Working toward distinct outcomes you will support young people to reach their person-centred goals in a trauma-informed way.
Key elements of the service include:
- Group work promoting independent living skills to young people in preparation for their ‘move on' housing options. This will include delivering accredited Independent Living Skills programmes, facilitating visits to accommodation providers, as well as providing opportunities to develop practical skills such as cooking, budgeting, cleaning and bill paying in a home environment
- Support for those at risk of homelessness or those at risk of placement breakdown, for young people aged 16+. This is targeted one-to-one support for those young people who may be experiencing instability in their accommodation or placement.
- This service will provide young people aged 16+ with an independent living experience in order for them to better understand their accommodation needs and options. Intensive individual support will be provided to those young people accessing the training flats (includes evening and weekend working).
What does the Job Role involve?
Your duties will include:
- This service provides support to young people from 9am until 8pm Monday to Friday and from 10am until 6pm on weekends.
- The service requires flexibility of work as we support young people around their needs. This means rota working including the evenings and weekends.
- Working with young people and professionals to develop agreed support plans.
- Delivering accredited group work programmes in the areas of Independent living and tenancy readiness.
- Visiting and supporting service users in their placements providing support to young people and their carers.
- Visitingyoung people accessing the training flats on a regular, planned basis. Undertaking entry/exit tasks, safety and welfare checks as well as responding to emergencies and crises that may arise within service hours.
- Supporting young people to ensure they are aware of their accommodation options and entitlements in readiness for move on. This will include assisting young people to complete benefit applications, offering support through appeals as well as supporting service administrators with the monitoring of data.
- Supporting young people to integrate into their communities and to encourage participation in community events and activities.
- Tracking a young person's support journey through the use of outcomes scoring. To discuss, score and record outcomes, implementing a young person-centred approach.
You will have (essential criteria):
- Knowledge of the issues affecting young people particularly those who have been ‘looked after', are care leavers, or are homeless/threatened with homelessness.
- Experience of direct work with young people in a relevant setting.
- Experience of creating tailored support plans with young people and demonstrating the positive outcomes achieved.
- Experience of delivering group based sessions such as issue-based workshops and independent living skills programmes.
- Experience of managing a workload and prioritising competing demands
- The ability to travel independently to meet the requirements of the post.
Additional Information:
You must demonstrate in your application that you currently use the skills outlined above, and those in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.
Although this contract has a fixed term status currently until 31st March 2025 funding is awarded annually and we are waiting to find out if funding will continue past this date. Should continuation funding be received, the post will be extended to 11th July 2025.
Your main office base will be at Barnardo's Swansea, Penlan but you will be expected to work locally.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
An exciting opportunity to be part of a LGBT+ support service.The successful candidate will provide effective person-centred support to LGBT+ people living in Causeway’s specialist LGBT+ supported housing.Support clients to achieve tangible progress in areas such as tenancy management, independent living skills and training/education.Support LGBT+ clients to develop greater self-esteem and self-confidence. Equip clients for independent living and move-on to more independent accommodation.Develop support plans with individual clients that reflect their ambitions and aspirations with clear actions for achieving these. Contribute to risk assessment and safeguarding plans. Ensure clients settle into their accommodation and become familiar with the local area. Work closely with the Housing Team to ensure residents are complying with the terms of their occupancy agreements. Contribute to client involvement within the LGBT+ supported housing service. Be aware of trauma informed working, particularly with regard to trauma experienced by LGBT+ people. Ensure clients are linked into appropriate support services and sustain engagement with services.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
Age UK are recruiting for a Director of Network Engagement & Support.
In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them.
Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.
This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.
The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.
Please see role description for full responsibilities.
This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.
Must haves:
- Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
- Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.
- Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
- Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
Great to haves:
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
The City and Guilds of London Art School is a small, independent Higher Education Institute. It traces its history back to the 1850s and has strong links to a number of City Livery Companies as well as certain Trusts and Foundations and individual donors. The Art School is now seeking a Development and External Relations Manager to drive forward its activities in these areas in accordance with our strategy and targets. A key aspect of the role is nurturing existing and developing new relationships within the Art School’s expanding base of supporters and collaborators, including through the organisation of events. We are looking for a self-starter with substantial experience of working in a fundraising role in the cultural or similar sector, and who can work on their own initiative as a key member of the Art School’s senior management team.
How to apply:
Please send your completed Job Application Form (download from our website job advert), setting out how your knowledge and experience meets the person specification, and CV.
The client requests no contact from agencies or media sales.
CALP Donor Relations Manager (2119)
Location: Oxford based (with flexibility to work from home within our hybrid working arrangements)
Hours: 36 hours per week
Salary: £36,826-£48,136 per annum
Job Type: Open ended
Closing Date: 1 October 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
We are looking for the right person to lead the evolution of CALP’s fundraising. The role combines strategic leadership, internal and external coordination, and lots of hands-on development of funding applications, reports and much more. It's a pivotal role, helping to ensure the financial sustainability of CALP.
The role holder will manage and cultivate strong relationships with donors and members of the network, including the funding teams in our host organisations through whom funding flows. They will lead in identifying new funding opportunities and sustaining effective relationships with existing donors. This includes the development of consistently high-quality proposals and reports, whilst also ensuring compliance with contractual requirements. The role involves work across the whole CALP team, serving as an expert for CALP on strategic fundraising and donor relations.
Working as part of a globally dispersed team, this position is UK based and open to applicants with existing right to work in the UK. The role can be home based anywhere in the UK or work from an office in Oxford.
If you have passion, expertise and experience in the field of donor relations, and believe in people-centred humanitarian assistance, then we’d love to hear from you.
About CALP
CALP is a dynamic global network of over 90 organisations engaged in the critical areas of policy, practice and research in humanitarian cash and voucher assistance (CVA) and financial assistance more broadly. Collectively, CALP members deliver the vast majority of humanitarian CVA worldwide.
We envision a future where people are enabled to overcome crises with dignity, by exercising choice and their right to self-determination.
The purpose of the CALP network is to maximise the potential that humanitarian CVA can bring to people in contexts of crisis, as one component of broader financial assistance. To do this we catalyse the power, knowledge and capacities of our diverse global network, alongside other local, national, regional and global actors, all of whom are seeking to secure better outcomes for people living in crisis contexts. Our role as a collective is to generate alignment in the approaches and actions of those within and across our network, in order to help optimise the quality and scale of humanitarian CVA.
What makes CALP unique is its diversity. CALP members currently include local and international non-governmental organisations, United Nations agencies, the Red Cross/Crescent Movement, donors, specialist social innovation, technology and financial services companies, researchers and academics, and individual practitioners.
As a CALP team, we work with and for the CALP network – keeping our vision front and centre. Working impartially, we engage with the network to generate evidence, we facilitate dialogue, we challenge and question, we draw together good practices and promote their uptake. We play a key role in creating the impetus and means for thought leadership and convene network members to generate futures-thinking agendas. We mobilise the membership and the wider network to look for collective solutions to collective problems.
The Role:
The Donor Relations Manager leads and develops CALP’s fundraising strategy and activities to enable CALP to finance its overall strategy. The role holder manages and cultivates healthy relationships with donors and network members, and shares compliance responsibilities depending on contractual requirements.
This role has strong inter-relations within realms of strategy, programmes, operations, planning and monitoring, and serves as an expert for the CALP team on strategic fundraising and donor relations.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also have:
Key Accountabilities
- Share whole team leadership as a manager
- Strategically lead CALP’s fundraising vision, approach, strategy and plans; build partnerships and broker relations with current and new donors as part of CALP’s longer-term fundraising ambitions.
- Develop the long-term funding vision and strategy, and develop and lead its implementation to ensure funding of CALP’s plans now and in the future
- Research and prospect for new donors and funding streams.
- Engage at the strategic level in proposal development and reporting; plus carry out operational work in terms of reviewing and editing proposals and reports
- Represent and manage CALP’s relationships (from a funding perspective) with donors
- Work with CALP grant managers and the Operations Team to ensure understanding of compliance as per grant agreements; communicate with donors to clarify any compliance queries
- Manage the funding relationships with host agencies
- Coordinate overall funding across grants
- Provide quality assurance of funding proposals and reports and ensure compliance with donor agreements
- Provide management support for and foster personal development of the Donor Relations Officer
- Accountable for CALP’s reputation with donors from a funding perspective
Essential Technical Skills, Experience & Knowledge
- Degree or equivalent qualification in an appropriate technical field, or equivalent level of professional experience.
- Significant, proven experience of generating substantial funding including proven ability to develop funding strategies, plan effectively and deliver complex funding applications and donor reports.
- High level experience and knowledge of key humanitarian and development donors such as: ECHO, BHA/USAID, GFFO, FCDO and European government donors.
- Knowledge and experience of working with consortium-based funding.
- Proven strategic design and management skills including good programme development ability and proven knowledge of M&E at project and programme levels.
- Significant experience with budgeting, financial reporting, including managing and reporting on complex programme budgets.
- Ability to develop and manage complex relationships.
- Proven experience of funding management systems/databases.
- Very strong conceptual and analytical skills, including excellent facilitation, negotiation, and influencing skills.
- Strong verbal and written communication skills in English - report writing, and presentation skills, including the ability to present complex issues clearly and concisely and to motivate and persuade at high levels.
- Diplomacy, good interpersonal skills and ability to remain calm under pressure while not losing sight of strategic priorities.
- Proven initiative, flexibility and ability to prioritise and work to tight deadlines across multiple time zones.
Desirable attributes
- Strong understanding of the humanitarian sector.
- Experience working with foundations and philanthropy
- Fluency in Arabic, French or Spanish, in addition to English
- Experience of working in a virtual network or remote team
- Staff management experience
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.
We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to:
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Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations.
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Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service.
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Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments.
The successful candidate will:
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Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams.
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Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements.
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Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals.
If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.
Stoll appointments are subject to an enhanced DBS check.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Residential Support Worker (this is a live-in role)
Responsible to: Senior Support Worker
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: Immediately
Overall Purpose
To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.
Specific Duties & Responsibilities
- Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
- Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
- Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
- Providing emotional support at times of difficulty, anxiety or stress.
- Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
- Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
- Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
- In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
- Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
- Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
- Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
To work as part of the team
- Be a role model, leading by example in practicing the Values of Baca.
- Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
- Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
- Play an active and supportive role within the organisation.
- Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
- Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Lead a small team raising the resources and engaging with audiences to support the delivery of wide ranging services helping refugees, asylum seekers and vulnerable migrants to settle and thrive locally. You will deliver income and support by managing your own small team and collaborating with the rest of the organisation to tell stories, share information, build understanding and deliver the income needed to run the organisation. We pride ourselves on quick and dynamic responses to new arrivals and changing needs and want a manger who will relish their part in this.
With a current turnover of £1.5-£2 million, from a good mix of trusts, foundations, individuals, contracts, partnerships, community, there is a constant need to manage amd renew relationships. There is also potential to develop new or underdeveloped areas of collaboration and income.
The manager will have proven all round experience and a track record of delivering income from multiple and varied sources. They will need to work from the Oxford office at least two days a week to build relations with other teams. Beyond that location and working hours are flexible.
Please send CV and covering letter explaining how you meet the requirements of the job.
interviews will be held in Oxford on 18 th October. Please advise if you would not be available on that day
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.